Customer service volunteer volunteer roles

Letchworth Foodbank is seeking an inspiring and strategic Chair of the Board to lead the next chapter of our growth.

We have a clear mission: the prevention or relief of poverty in Letchworth, Hitchin and Baldock in particular, but not exclusively, by providing emergency food supplies and financial support to individuals in need and/or charities or other organisations working to relieve poverty.

Receiving donations and grants of over £200,000 per annum, the Foodbank distributes over 40 tonnes of food and £50,000 of food vouchers every year to those that need it most.

Our strategy is not to stand still, but to increase our reach and impact, and we require a Chair that shares our ambitions and will help drive a clear strategy forwards with the Trustees, working closely with the Foodbank Director.

What are we looking for?

• A Chair with knowledge of and commitment to tackling and relieving poverty.

• Experience in leadership, governance, and board-level roles (charity or voluntary sector preferred).

• Strong interpersonal and communication skills, with the ability to inspire and unite people.

• An understanding of the challenges faced by small charities and grassroots organisations.

• A strategic thinker with sound judgment and an inclusive leadership style.

• An understanding of safeguarding, equality, and community engagement principles.

• Experience of financial management and a broad understanding of charity finance issues.

At Letchworth Foodbank, we champion diversity. We welcome applicants from all walks of life, valuing diverse perspectives that enrich our work.

#Chair #Leadership #Endfoodpoverty #Chair of the Board of Trustees 

Swansea Community Workshops

The Board of Trustees are looking to recruit a knowledgeable and experienced individual for the voluntary role of Treasurer (Board of Trustees). The main activity at Swansea Community Workshops (SCW) is to provide facilities for hobbies, recreation, and leisure time occupation in a socially interactive and practical environment, where there are skills sharing, learning of new skills, and helping community-based projects. As we are a charity, these facilities are for public benefit, specifically targeting socially excluded members of the local community in Swansea.

Role Overview

Title: Treasurer (Voluntary) Reports to: Board of Trustees.

Hours: 6-10 hours per month as minimum. Attendance to monthly sub-committee meetings and bimonthly Board of Trustee meetings is expected.

Role and Responsibilities Overall

• Oversee the financial affairs of the organisation and ensure they are legal, constitutional and within accepted accounting practice.
• Ensure proper records are kept and that effective financial procedures are in place.
• Monitor and report on the financial health of the organisation.
• Oversee the production of necessary financial reports/returns, accounts, and audits.

Specifically 

• Undertake bookkeeping duties and/or oversee the finance volunteer ensuring posting and bookkeeping is kept up-to-date.
• Maintain the petty cash system and regularly process petty cash claims.
• Regularly carry out reconciliations/ oversee regular reconciliations by the Centre Manager.
• Liaise with relevant staff, board members and/or volunteers to ensure the financial viability of the organisation.
• Make fellow board members aware of their financial obligations and take a lead in interpreting financial data to them.
• Regularly report the financial position at Board of Trustees meetings (balance sheet, cash flow, fundraising performance etc) with assistance from the Centre Manager.
• Alongside the Chair and Centre Manager, provide oversight in the production of an annual budget and propose its adoption at the last meeting of the previous financial year.
• Ensure proper records are kept and that effective financial procedures and controls are in place, as laid out in SCW’s Scheme of Delegation and other policies. i.e.:
• Cheque signatories
• Purchasing limits
• Purchasing systems
• Petty cash/ float
• Salary payments
• Pensions
• PAYE and NI payments
• Others as appropriate
• Appraising the financial viability of plans, proposals, and feasibility studies.
• Lead on appointing and liaising with auditors/an independent examiner.

Person Specification

Personal Qualities 

• Friendly and approachable 
• Clear communication skills – both written and verbal. 
• Good attention to detail 
• Happy to volunteer on evenings and weekends when required. 
• Enthusiasm or interest in craft activities 

Education, Experience and Knowledge 

• A Level or equivalent degree required as minimum. 
• Knowledge and experience of current and fundraising finance practice relevant to voluntary and community organisations. 
• Knowledge of bookkeeping and financial management (as necessary). 

Skills 

Essential 

• Good financial analysis skills. 
• Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat 
• Excellent customer service skills. 
• Excellent organisation skills and an ability to work independently. 

Desirable 

• Knowledge of specific software and systems, such as WordPress, Skedda. 
• Clean and valid UK driving license, personal vehicle, and insurance. 
• Basic Welsh language skills. 

The above Role Description and Person Specification should be considered in addition the SCW’s standard Trustee Role Description and Person Specification, which is available separately to this document.

Additional Information 

Key Dates 

September 2024 - This is an ongoing recruitment with no fixed deadline for registering your interest. 

At a time when we are experiencing the largest reforms to the welfare rights system in a generation, we believe this is an exciting opportunity for individuals interested in welfare rights work, to join a respected organisation working at the forefront of the advice sector.

The Welfare Benefits Unit offers specialist welfare benefits advice to those who work with members of the public. Our experienced advisers provide independent support through our advice line, publications, training, consultancy, campaigns and projects.

The Welfare Benefits Unit aims to maximise benefit take-up, helping to reduce the incidence and impact of poverty and in doing so improve health, well-being, financial and social inclusion. We are a registered charity based in York. We primarily operate in North Yorkshire and York although some of our services are accessed by organisations working further afield. 

We continue to aim towards a board that reflects the populations we work to support, and as such, welcome individuals from diverse ethnic communities, LGBTQIA+ groups, as well as younger people, those with disabilities, and those who have lived experience of the welfare benefits system.

Knowledge, Skills and Experience

We welcome and support applications from those new to being a Trustee. We also know that studies have shown some people are less likely to apply for positions unless they believe meet every requirement in the description. The most important thing for us is to find Trustees that connect with our values and who can readily buy into our mission. Though we have suggested skills and experience areas below, which would be keen to hear from, we’re eager to meet people that believe in our mission and can contribute to our board in a variety of ways – not just candidates who tick all the boxes.

We’re keen to add these areas of skills and experience to our board:

• Financial, legal or HR matters (especially as they may apply to a small charity)
• Expertise in marketing, digital or similar technological areas
• Welfare benefits system and welfare rights advice or lived experience.

About the Role

All Trustee positions are voluntary with reasonable expenses remunerated. To be an effective Trustee, you will need to commit up to 1-2 days per quarter to attend and prepare for board meetings which are held virtually.

Effective Trustees support our work by:

• ensuring we are working towards our vision, mission and values in everything we do
• ensuring the effective and efficient use of resources, maintaining proper financial and regulatory oversight and best practice as a charity
• approving the annual budget, and supporting strategic decision-making by actively contributing advice and guidance
• appointing key personnel such as the Chief Executive, and determining pay and conditions for the wider team
• constructively guide the Senior Leadership Team in the delivery of the organisation’s strategy
• actively representing and championing the work of the Welfare Benefits Unit.

Public Relation/Marketing Trustee- Join Us in Transforming Children’s Lives!

At School-Home Support, we believe every child deserves the opportunity to be in school and ready to learn – no matter the obstacles they face. Our mission is simple yet ambitious: to ensure that every child is in school, every day, by 2050. We are looking for a passionate individual with PR/Marketing knowledge to help us make this vision a reality and have a lasting impact on children and families across the country. 

We’re seeking an individual who shares our passion for improving children’s lives. If you have experience as a trustee and are ready to take the next step in your governance journey, we would love to hear from you. 

Who We're Looking For:

We are looking to recruit a PR/Marketing Trustee who is passionate about the work of School-Home Support and brings energy, commitment and leadership combined with a willingness to advocate for the work we do and the cause we serve. 

As a PR/Marketing Trustee, You Will: 

• Contribute to setting goals, targets, and overall policy for the organisation

• Share your expertise and networks to support the development and growth of the charity. 

• Help ensure compliance with our legal obligations and the organisation’s core purpose. 

• Provide oversight of the budget to guarantee School-Home Support’s financial sustainability. 

• Support the Safeguarding Lead to ensure measures are in place for safeguarding for the children and families we support and the staff team

• Act as a champion and ambassador for School-Home Support, enhancing our reputation, representing us at key events, and supporting fundraising efforts. 

What We Offer: 

• Impactful Role: By joining our Board of Trustees, you will play a key role in shaping our national impact and supporting our mission to transform the lives of children in need. 

• Training & Development: You will receive tailored training specific to your role and access to additional learning opportunities through our staff-led EDI networks. 

• Networking Opportunities: You’ll have the chance to expand your professional network and make valuable connections within the education and charity sectors.

• Support Throughout Your Journey: We will buddy you with a more experienced trustee or corporate volunteer to ensure you feel supported and confident throughout your time with us.

Expectations:

• Commitment: A commitment of three years to this voluntary role

• Meetings: Attend four half-day board meetings and one AGM each year, which are typically held in Stratford, London, or remotely. 

• Sub-Committees: Participate in one of our sub-committees to help guide specific areas of our work. 

• External Events: Attend 2-3 fundraising events each year (usually evenings) and make at least one school visit annually. 

• Inclusion & Diversity: A strong commitment to inclusion, equal opportunities, and the promotion of diversity in all aspects of your work.  

If you’re ready to make a difference and contribute to creating brighter futures for children and their families, we want to hear from you! 

To learn more about this exciting opportunity, please review the Trustee Pack and submit your application today!

The Guildford Institute is looking for an enthusiastic and dedicated individual to serve as Chair of its Board of Trustees. This important role offers the opportunity to shape the future of a charity that has been a pivotal part of the community for over 130 years.

Based in our beautiful Grade II listed building since 1892, we provide the local community with accessible cultural education and opportunities to build meaningful connections with others.

We’re seeking a distinguished leader with the following qualities: 

• Leadership & Governance

• Passion for the Arts, Education & Community

• Strategic Thinking

• Financial Acumen

• Commitment to Diversity & Inclusion 

Play a vital role in guiding The Guildford Institute to continue to grow, secure its longevity and thrive.

Additional Documents:

Please read our Candidate Brief to find out more about us and the role of the Chair.

Position:  Chair of the Board of Trustees

Location: Devon/Cornwall

Offices:  Home Park, Outland Road, Plymouth PL2 3DQ

                      Manadon Sports Hub, 121 St Peter’s Road, PL5 3JG

                      The Hub at Foulston Park, Madden Road, PL1 4NE

                      Carn Brea Leisure Centre, Station Road, TR15 3QS

Salary:   Voluntary

Contract:  3 years

Hours:  10 hours per month

Join us our Chair of the Board of Trustees

We are seeking an inspiring Chair who will play a vital role in shaping our future.

Are you passionate about making a positive impact in the community? Do you have a strong desire to contribute your skills to a cause that matters? We invite you to become the new Chair of our Board of Trustees and be a driving force for change!

What we are looking for:

An individual who will provide strategic guidance, support our growth and provide governance leadership. You will also support us in making a difference to the lives of people within our local communities.

While working collaboratively with our CEO, dedicated, diverse and committed team of staff, trustees and directors you will support and oversee the activities of our organisation and have oversight of board and committee activity and decision making.

Why you should join us as our Chair:

Impact: Be part of an organisation making a real difference to the lives of local people. Leadership: Support our strategic decision-making and shape the future direction of the organisation. Fulfilment: Experience the satisfaction of knowing that your efforts contribute to positive change.

We want to work with a Chair who is an experienced trustee or director who will champion our vision and mission. Commitment to safeguarding young people and vulnerable adults is essential, as well as the commitment to equal opportunities and eliminating discriminatory practice.

Time commitment:

Our Trustees are committed and provide a valuable and positive contribution, building on our strengths and ensuring our results are sustained. There are currently 10 Trustees within the Charity who bring a wide range of skills, knowledge and experience to the organisation.

You will attend an average of 4 Board meetings and up to 4 Committee meetings a year, plus Trustee away-days & other events, such as AGM. Meetings are held during business hours and are a mixture of in-person and online. Events (including strategy days, conference and  AGM) usually take place at our offices in Plymouth.

How to Apply:

If If you are ready to embark on a rewarding journey and to become the Chair of Board of Trustees with ACT, we would love to hear from you! 

You will be given the opportunity to upload a covering letter and CV should you wish to do so however, for safer recruitment purposes, we do not accept application by CV only.

For more information about the work of Argyle Community Trust and our strategic aims visit 

At BTO, we are fortunate to have a fantastic and committed Board of Trustees and we are now looking for two new trustees to join us from 2025 on an initial 4 year term. BTO Trustees work with the Chief Executive Officer and Senior Leadership Team to enable our organisational strategy, and to manage and administer the charity effectively, bringing a range of valuable expertise from their own knowledge and experience. 

In addition to carrying out the role and responsibilities of a trustee, BTO is looking for skills, knowledge and experience in the following areas to complement our Board and to fulfil critical committee roles. Whether you bring expertise in one area or several, we’d love to hear from you.
 

• Finance

• Fundraising

• IT

• Ringing Committee (RIN) Chair - we are pleased to offer an opportunity for a member of the BTO Ringing community to contribute to the work of BTO’s Board and to Chair our Ringing Committee (RIN). This opportunity is open to all ringers who hold an A- or S-permit.

BTO is pleased to be in the process of implementing its framework to become more inclusive with huge support from external expertise, staff, volunteers and Board members. There is more information on BTO’s commitment to EDI on our website. 

The role of a Trustee
Board members have overall legal responsibility for BTO, ensuring financial, regulatory and monitoring performance. BTO provides induction and training opportunities to all Trustees to support them in fulfilling their role. Trustees have the opportunity to contribute to discussions, identify key issues and provide insight, ideas and encouragement on various topics, all of which help BTO to achieve its vision and mission.
 

We are interested in hearing from people who are passionate about contributing to BTO and are able to demonstrate:

• Commitment to the mission and values of the BTO

• Willingness to meet the minimum time requirement*, as well as contributing outside of Board meetings, through attending events and supporting staff 

• Integrity, vision and good independent judgement

• Ability to think creatively, make an individual contribution and work effectively as a member of a team to take decisions for the good of the BTO

• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

• Demonstrate passion, understanding and experience for the sector and BTO’s work.

You will have the opportunity to make a real difference with a charity that has an unparalleled reputation for engaging volunteer science that has a significant impact for the conservation of birds and nature more widely.

Our Commitment to Equity, Diversity and Inclusion
We are committed to working towards greater representation on our Board and tackling the barriers to Becoming (more) Inclusive at BTO. We particularly welcome applications from people under-served in the environment sector. We are also interested in hearing from people across the UK as we are a national charity, as demonstrated by our work and supporter and volunteer base.

Time Commitment
Being a trustee is a commitment and we aim to be upfront about what it involves. We provide a calendar of meetings and engagements to all trustees at the start of the year. As an overview, annual meetings and engagements include 5 Board meetings, 1 Annual General Meeting (AGM) and sub committee meetings if you are interested in serving on a subcommittee. There will also be an induction period which takes approximately 10 hours in total but some parts are done independently at times that suit you (like the reading and eLearning).

Expenses
This is a voluntary, unpaid position. Travel and accommodation associated with attending meetings can either be arranged in advance by BTO (so there is no expenditure on the part of the Trustee), or expenses can be reimbursed afterwards.

Not sure it's for you
If you are interested in supporting our work but perhaps you are earlier in your career or think you may not have the breadth of experience required, please do not hesitate to get in touch to discuss how we can work with you. 

Find out more
You can find further details on our careers page by clicking on the role description under 'supporting documents' in the job details on our careers page. 
 

About BTO
BTO is a national charity with headquarters at Thetford in Norfolk. We also have offices and staff at the David Attenborough Building at University of Cambridge, University of Stirling, Bangor University and Northern Ireland.

BTO helps to secure the future for birds and nature, using our science, monitoring and data to inform good environmental decisions, inspiring others with the wonder of birds and empowering them to work with us. Our priority is to make a positive impact for birds, using our strong and objective science in partnership with others. We strive to work sustainably and to welcome everyone. We are evidence-led, inclusive, collaborative and empowering.

Birds Science People; it is a powerful combination – will you be part of it?

The closing date for receipt of applications is Sunday 29 June 23:59 (BST) and interviews will be held virtually on the 14-15th July.

Charity No. 216652 (E&W); SC039193 (Scotland)

Canopi Foundation carries out two main charitable activities, that of Canopi and Education Saves Lives. They together form a small group, with Canopi Foundation overseeing the two activities.

• Canopi is a not-for-profit organisation offering flexible and affordable workspace for charities and other Social Sector organisations in a central London location. Our mission is to support the Social Sector by providing modern, flexible work environments, support services, and events tailored to a like-minded community of changemakers.
• Education Saves Lives is is dedicated to improving health and well-being in vulnerable communities around the world by providing life-saving health education through simple, engaging video lessons. These educational resources are delivered in local languages and tailored to the needs of each community, empowering individuals with the knowledge they need to make informed decisions and lead healthier lives. 

Canopi Foundation is seeking 3 new Trustees to join their Board - Use your expertise to create positive social impact both locally and globally as a Trustee of Canopi Foundation.

What will you be doing?

As a Trustee of Canopi Foundation, you’ll help provide strategic direction, ensure good governance, and support financial oversight. Key responsibilities include:

• Governance & Leadership: Ensure legal and regulatory compliance, uphold the charity’s mission and values, contribute to Board decisions, and promote integrity and transparency.
• Strategy & Planning: Shape and monitor strategic plans, assess risks and opportunities, and stay informed on sector trends.
• Financial Stewardship: Approve budgets and reports, oversee resource management and risk, and support income generation and fundraising initiatives.

You will be part of a team of committed individuals who are passionate about making a positive impact in the world. This is an exciting opportunity to contribute your skills, knowledge, and experience to drive Canopi Foundation’s mission forward.

There is a full role description in the candidate pack.

Time commitment: Approximately one day a month on average, comprised of preparation for and attending: Four Board meetings a year (usually via Zoom), one annual strategy day (in person), and 1hr monthly informal catch ups (via Zoom) Ad hoc support for Chief Executive of Canopi and Education Saves Lives. While most meetings are virtual, occasional in-person sessions occur (82 Tanner Street, London) 

What are we looking for?

Skills and qualifications:

We are seeking Trustees with the following skills / experience to take lead oversight for these areas:

• Social Sector Experience: someone with a solid understanding of the charity and third sector, and strong experience in strategy and leadership. You’ll offer insights that help us respond to sector challenges and increase our impact
• Fundraising and Income Generation: someone with a background in fundraising and income generation to support the team with ideas, insight, and a fresh perspective on our income strategy
• Legal (Charity Law and Regulation): someone with legal expertise - especially in charity law and regulation - to guide the Board in making sound and compliant decisions

As part of our longer-term succession planning, we would welcome interest from candidates who may be open to taking on additional Board leadership responsibilities in the future, eg Chair or Committee roles.

We are committed to creating a board of trustees that reflects the rich diversity of our community. We welcome applicants of all backgrounds, identities, and experiences - regardless of race, ethnicity, gender, age, disability, sexual orientation, religion, or socio‑economic status. We believe that varied perspectives strengthen our governance and help us serve better.

There is a full description in the candidate pack.

What difference will you make?

As a Trustee, your expertise and guidance will directly shape the future of Canopi Foundation and its two impactful initiatives: Canopi, supporting social change organisations with affordable workspaces, and Education Saves Lives, delivering vital health education globally. Your input will strengthen our strategy, governance, and sustainability - helping us reach more people, respond effectively to sector challenges, and grow our impact. This is a meaningful opportunity to use your skills to support a mission-driven organisation making a real difference in people’s lives.