Customer services manager jobs

The Royal College of Speech and Language Therapists (RCSLT) is seeking an Assistant Content and Engagement Officer who will play an essential role in helping the organisation build our relationship with our members through the creation of content and resources.

Who we are

The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominantly based in the London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Assistant Content and Engagement Officer plays a vital role in supporting the RCSLT by assisting with the production of top-quality content, tailored resources and information across print and digital channels.

In this role, you’ll use your strong editorial and organisational skills to help produce our award-winning members’ magazine, Bulletin, as well as other member communications, such as our fortnightly e-newsletter and our online blog, SLT Voices. You will manage our magazine peer review group and collaborate with internal experts. You’ll also contribute to supporting the wider content team and colleagues across the RCSLT with your expertise in content, editorial processes and brand guidelines.

You’ll take the lead in coordinating production workflows and providing essential editorial support to a small creative team. Your attention to detail and excellent writing skills will be key when proofreading, editing or creating content, whether for print, social media, our website, or communications campaigns. Above all, you’ll help ensure our content is consistently high quality, engaging and valuable to our members.

Location: Office-based (with hybrid working) or remote.

What we are looking for

We are seeking a detail-oriented and creative communications professional with strong editorial skills and a commitment to high standards and accessibility. The ideal candidate will have experience using editorial style guides and brand guidelines, writing and editing content for diverse audiences, and managing processes to meet deadlines. You will have experience working in member organisations and be comfortable collaborating with people from a range of backgrounds, including service users.

Key skills include editorial precision, the ability to prioritise under pressure and a willingness to learn and use tools like CMS, CRM and task management systems. Understanding the communication needs of a membership organisation and accessibility principles in both print and online formats is desirable. A commitment to equality, diversity and the aims and charitable objectives of the RCSLT is essential.

Feel free to include any examples of online published work; however, please note this is not necessary.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment, including hybrid working arrangements
• Generous pension scheme
• Life insurance cover
• Season ticket loan scheme
• Eyecare voucher scheme
• Family-friendly employer, including enhanced maternity and paternity leave
• Cycle-to-work scheme
• Access to an employee assistance programme and more!

How to apply

For more information and to apply, please visit our careers portal.

Closing date: Monday, 11 August 2025.

Interviews will take place virtually from 28 August 2025. The interviews will involve a task and a set of interview questions. The task will be sent to candidates the day before the interview.

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

We’re looking for a passionate and experienced leader to head our sector support and grants team (maternity cover). You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.

See attached Recruitment Pack for more details.

Use your digital skills to make a real-world difference

Zetetick Housing is a medium charity that provides homes for people with learning disabilities, autism and complex needs. We’re growing — and we want our digital voice to grow with us.

We’re looking for someone creative, imaginative and curious who can run targeted campaigns, improve visibility and generate leads. Someone who can turn insight into action, and who believes digital work should reflect real values.

This role supports and bridges fundraising, partnerships and housing. You’ll help shape how we speak to funders, care providers and the public, using tools like SEO, social media and email campaigns to strengthen trust and raise awareness.

What you’ll bring

• Experience with digital marketing, lead generation and content

• Strong communication and collaboration skills

• Confidence using tools like Google Ads, Mailchimp and CRMs like Wordpress

• A practical, proactive mindset and a clear sense of purpose

What we offer

• A flexible, supportive team

• Space to shape your role and grow your skills

• Work that directly supports people who need it most

To apply, send your CV and a short statement. We’re reviewing applications as they come in.

Zetetick Housing welcomes applicants from all backgrounds and will support any access needs you may have.

Family Support Coordinator

£23,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

�� Location: Rotherham & Leeds
�� Contract Type: Permanent or sessional, part-time and full-time positions available
�� Salary: £78,488.17 - £109,691.14 FTE (dependent on experience)

Join Our Team as a ToP Surgeon

Are you a skilled and compassionate surgeon looking to make a real impact in reproductive healthcare?

As a ToP Surgeon, reporting to the Deputy Medical Director for Surgical Abortion, you'll be part of a dedicated team committed to empowering choice and providing high-quality, non-judgmental care. You’ll play a crucial role in delivering safe clinical care for clients undergoing first and early second trimester abortions, in line with guidelines from the General Medical Council, Care Quality Commission, and Department of Health and Social Care.

What You’ll Do

✅ Provide expert clinical care in first-trimester surgical abortion (manual and electric suction aspiration) and second-trimester procedures (dilatation and evacuation).
✅ Maintain compliance with MSI UK policies while ensuring thorough documentation for any deviations.
✅ Benefit from comprehensive training to perform surgical terminations up to 23 weeks and 6 days.
✅ Work in a flexible and supportive environment, collaborating with a highly skilled team.

What We Offer

✨ No travel worries – mileage and expenses reimbursed within 10 days.
✨ Extensive training to enhance your surgical skills.
✨ Flexible work options – choose regular, guaranteed, or fixed sessions to suit your lifestyle.
✨ Fully covered indemnity insurance – provided by MPS with MSI UK.

And that’s just the beginning! Learn more about the full range of benefits at your interview or check out our surgeon benefits leaflet.

Join us and be part of a team making a real difference. Apply today!

HR Coordinator

Location: Based from one of our CHAS sites, Hybrid working with time spent between home and our sites in Edinburgh, Rachel House in Kinross, Robin House in Balloch and Stepps.
Salary: £34,680 - £38,760 per annum, pro rata
Contract Type: Permanent, Full Time 35 hours per week
Closing Date: 21/08/2025 23:59

The Vacancy

Are you passionate about people and driven to make a meaningful impact in your community? Come join our team as an HR Coordinator and help support the amazing staff and volunteers making a difference across Scottish families every day.

At CHAS, our HR team support and enable our colleagues across the business to be there for children and their families at the toughest of times. We are now recruiting for a motivated and proactive HR Coordinator to join our team.

In this key role, you’ll champion continuous improvement, develop efficient and compliant processes, and act as the essential link across the team, ensuring smooth collaboration across CHAS and with external partners.”

Key Responsibilities:

• Lead and support the HR Admin team to deliver timely, consistent support.
• Oversee HR processes including recruitment, onboarding, and payroll.
• Resolve complex queries and ensure data accuracy and compliance.
• Collaborating with IT and HR Business Partner to optimise HR systems and support data-driven decision-making.
• Maintain records and produce reports to support decision-making.

What We’re Looking For:

We’re seeking someone who brings a strong mix of experience, skills, and values to help us deliver exceptional HR support across our organisation. You’ll thrive in this role if you have:

• Significant HR experience, including line management.
• Strong organisational skills, with the ability to juggle competing priorities in a fast-paced environment.
• A customer-focused mindset, with a keen eye for detail and a passion for service excellence.
• Advanced knowledge of HR processes and confidence using Microsoft 365 tools, especially Excel, Outlook, and SharePoint.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
• Sound judgement and decision-making, even under pressure and with minimal supervision.
• A positive, proactive approach, with a genuine commitment to our mission and to working collaboratively with staff and volunteers.
• Familiarity and ideally experience with payroll processes would be desirable.  

Why Work With Us?

At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. It’s the unwavering skill, passion, and heartfelt commitment of our HR team that empowers our people to achieve extraordinary impact.

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh, Rachel House in Kinross, Robin House in Balloch and Stepps.  CHAS offers flexible and family friendly working and are happy to discuss working arrangements that work for you! 

• Professional Growth: You'll have the opportunity to develop your expertise, drive innovation, and make a meaningful impact, with support to continuously grow and enhance your skills. 
• Supportive peers as part of a high-performing, valued team, you'll have the support and opportunity to collaborate with the HR team, wider People Team, and stakeholders across CHAS 

• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support. 

How to Apply

Click apply and you will be redirected to our careers site to complete your application.

(Revised to remove requirement for Welsh speaker) 

We’re looking for a dedicated and organised Skin Camouflage Practitioner Coordinator to help deliver our Skin Camouflage Service in South Wales

Job title: Coordinator Practitioner - Wales
Hours: Part-time 22.2 hours / week (preference for 15.7 hours spread across 2-3 days per week, plus one 6.5 hour clinic day required (on either Tuesday or Friday).
Location: Hybrid: Mainly home based; one clinic day a week in Bridgend (Tuesday or Friday)
Travel required: Occasional – in Wales/England for meetings, training; quarterly travel to staff away day.
Contract: Fixed term for 22 months (with a view to becoming permanent, dependent on expected ongoing funding arrangement)
Salary: Range £28,227 to £30,819 per annum, FTE
Training: Changing Faces will provide on the job training. This will include an in-person three-day Skin Camouflage Course, followed by mentoring sessions over several weeks. This will include travel to England and involve some overnight stays. Travel and accommodation for training will be provided.
Benefits: 25 days annual leave, plus 8 bank holidays (pro-rated at 0.6 FTE). 6% pension contribution.
Criminal Records Check: Enhanced DBS check, with adult’s and children’s barred lists

Are you looking for a meaningful new challenge?

Do you want to make a real difference in the lives of people with a visible difference?

We are currently recruiting a Skin Camouflage Practitioner Co-ordinator (Wales) (0.6 FTE, spread across 3-4 days) to deliver and support our vital Skin Camouflage Service – a unique, life-enhancing service that helps individuals regain confidence and feel more in control of their appearance.

Main purpose of the role

Changing Faces are launching a brand-new pilot Skin Camouflage Service in South Wales. We’re looking for a dedicated and organised Skin Camouflage Practitioner Coordinator to help make it happen.

In this role, you will:

• Deliver in-person Skin Camouflage appointments, supporting people with visible differences
• Promote the service and build connections with local communities and health professionals
• Support the new service set-up, including clinics, documentation, and support the implementation of Welsh translations
• Coordinate and administrate appointments remotely and manage client enquiries
• Signpost clients to other Changing Faces services as needed
• Contribute to service development alongside the wider team

This is a unique opportunity to be part of a life-changing service while helping us grow our reach and make a big impact across Wales.

We are seeking a professional, empathetic individual with strong administrative skills and either experience or a talent in cosmetic artistry or colour matching. A background in nursing, therapy, or another healthcare role would be an advantage in the clinic-based environment.

Following training, the role will involve delivering one 6.5-hour weekday clinic per week. In this setting, you will provide Skin Camouflage colour matching, application, tuition, and guidance to individuals affected by a visible difference.

In addition, you will work 15.7 hours remotely across 2–3 weekdays. Working as an integral part of our Skin Camouflage team, administrating and co-ordinating a compassionate, professional service that makes a real difference in peoples lives.

Who We Are Looking For

• Fluent in English, both spoken and written, with first class communication skills to liaise effectively, clearly, logically, concisely and appropriately for the particular audiences. Additional fluency in Welsh would be desirable but not essential.
• Proven administrative ability, including the efficient use of administration systems, and confident use of the Microsoft Office suite, video conferencing tools, and CRM platforms (Salesforce experience is an advantage but not essential).
• Experience or natural talent in cosmetic artistry or colour matching, with an excellent eye for colour and visual detail.
• On clinic days; ability to lift and wheel camouflage kit (approximately 10KG). Ability to kneel, bend and hold cosmetic brushes to facilitate camouflage on differing body areas.
• Strong interpersonal skills, with the ability to listen empathetically and support vulnerable clients, while maintaining professional boundaries and emotional resilience.
• Good understanding of policies and procedures, particularly in relation to safeguarding, and a strong commitment to the safety and wellbeing of clients, staff, and volunteers.
• Excellent organisational skills and a systematic approach to work, with the ability to prioritise effectively between competing demands.
• Exceptional attention to detail, ensuring a high level of accuracy even when working under pressure.
• Experience of contributing positively in a busy, team-focused environment, showing strong collaboration and support for colleagues.
• A flexible, proactive approach with a willingness to learn, adapt, and suggest improvements to our service and organisational processes.
• Understanding of the importance of confidentiality and the ability to handle client data accurately and securely.
• A strong commitment to Changing Faces’ values, vision and purpose, with a passion for placing the voices of people with visible differences at the heart of all work.

If you are someone who is passionate, organised, and ready to contribute to a service that truly makes a difference, we would love to hear from you!

We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. In line with our commitments to race equality, we welcome applications from People of Colour/ BAME individuals.

About Changing Faces

Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.

People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.

We provide unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.

Our services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with life, education, work and relationships.

Closing date: Monday 18th August
Interviews will be held remotely on 29th August and 1st September.
Please note that if a large volume of applications are received; applications may close early.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

This role is subject to an enhanced DBS check, with adult’s and children’s barred lists. Further information regarding this is available on our website.

We look forward to receiving your application.

No agencies please.

£46,520 (£58,150 FTE) per annum

Part time, 28 hours per week

Permanent contract

*Home based role (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from)

A physiotherapy role like no other

Are you a registered physiotherapist seeking a fresh challenge? Are you interested in leadership and looking for your next career opportunity? Do you want to use your knowledge, skills and experience to support other physiotherapists, students and support workers? Would you like to help shape the future of the profession?

As a Professional Adviser for the Chartered Society of Physiotherapy (CSP), you can achieve this and more. We have an exciting role serving the Yorkshire and Humber region.

Ideally you will be based in, or within easy travelling distance of Yorkshire and Humber to meet the requirements of the role and engage in member-facing activity.

This is a totally different role where you will use your professional knowledge, skills and experience, working with the physiotherapy workforce and other stakeholders across the UK to improve and transform practice and service delivery. You will work with colleagues across the CSP to develop resources and approaches that will facilitate and empower members to demonstrate the impact and value of physiotherapy to the populations they serve.

This role has both national and regional responsibilities. You will play a key role in the progression and delivery of innovative national projects and lead specific areas of work related to our strategic objectives. In collaboration with national stakeholders, you will play an active role in identifying and influencing developing policy across the UK, looking for opportunities to enhance service provision and improve patient outcomes and experience through better provision of physiotherapy.

The CSP has a network of regional teams across the UK to support our members wherever they live, work or study. So, alongside a national role, you will join a regional multi-disciplinary team with CSP colleagues from policy, communications and the trade union to develop robust networks and engage members. This role therefore requires excellent communication, influencing and networking skills to enable members to understand, evidence and articulate the value and impact of physiotherapy to influence local decision-making.

It doesn’t stop there. You will be part of a team of professional advisers who provide peer support and a professional advice service to CSP members. There are numerous development opportunities to work as part of other corporate teams, giving you access to a range of experiences such as lobbying government, influencing press and media coverage and working with local physiotherapy services to shape commissioning strategies and decisions.

The CSP provides a supportive culture for your own learning, with opportunities for you to stretch yourself and test out different ways of working. The CSP is committed to promoting equity, inclusion and belonging within both the CSP and the profession more widely. It is important that our professional advisers represent the diversity of our members and the populations we serve.

If you are looking for an exceptionally rewarding and challenging role, would enjoy working in a team environment and seeing the difference your input makes to the profession across the UK, this role is for you.

Why work for the Chartered Society of Physiotherapy? 

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. 

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. 

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). 

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.  

Closing date: 10am, 13 August 2025.

Interview date: w/c 1 September 2025.

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES 

Data Officer

We are seeking a passionate and skilled Data Officer to support a high-impact fostering programme through accurate data management and meaningful insights.

Position: Data Officer
Salary: £27,405 – £32,480 per annum (plus London weighting if applicable)
Location: Home based
Hours: Full time, 35 hours per week
Contract: Fixed-term, 6 months (potential for extension)
Closing date: Monday 18 August 2025 at 12 noon
Interview dates: Tuesday 2 or Wednesday 3 September 2025 (via Microsoft Teams)

About the Role

This is an exciting opportunity to join The UK's leading fostering charity’s pioneering Mockingbird programme – an innovative, sustainable method of delivering foster care using the structure of an extended family.

As Data Officer, you’ll play a crucial role in supporting monitoring and evaluation work across the programme. You’ll help ensure the charity can demonstrate impact on fostering families and children across the UK. Key responsibilities include:

• Supporting data collection and collation across multiple delivery partners
• Ensuring accurate records of both quantitative and qualitative data
• Maintaining and updating databases effectively
• Applying data cleaning and validation methods to ensure data integrity
• Supporting the Monitoring and Evaluation Manager to implement new processes and tools
• Contributing to the continuous improvement of evaluation systems

About You

You’ll bring strong attention to detail and a commitment to using data to drive positive change. To succeed in this role, you will need:

• Experience in a data-focused role, ideally within the charity or public sector
• Strong ability to manage and maintain databases
• Confidence in handling both qualitative and quantitative data
• Knowledge of data cleaning and validation processes
• Excellent organisational and communication skills
• A collaborative approach and the ability to work independently

About the Organisation

As the UK’s leading fostering charity, they work with fostering services and foster families to transform children’s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family.

The charity are committed to equity, diversity and inclusion, and welcome applications from all backgrounds. We also offer:

• 38 days annual leave (including bank holidays)
• Flexible and hybrid working options
• Enhanced maternity, adoption and sick pay
• 24/7 Employee Assistance Programme
• Pension and life assurance
• Contribution to eye care
• Season ticket loans

The charity are a Care Leaver Covenant signatory and offer guaranteed interviews to care experienced applicants meeting the minimum criteria. Reasonable adjustments are available throughout the recruitment process.

Other roles you may have experience of could include:
Monitoring and Evaluation Officer, Data Analyst, Research Assistant, Impact Officer, Data and Insights Officer, Performance and Reporting Officer, Evidence and Learning Officer.

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Tower Hamlets.

£29,500.18 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm

This length of this fixed term contract is 1 year.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes

What you'll bring:

Essential:
- Worked in a customer care setting with transferrable skills.

Desirable:
- Up to NVQ Level 2/3 or equivalent.

- Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

Hands Together Ludlow works with partners, stakeholders and volunteers to create a more equitable community in and around Ludlow by reducing isolation, poor health and wellbeing and financial hardship. By bringing volunteers and beneficiaries together though a range of services, we fill the gaps, provide opportunities and support the community to support itself. We believe in building resilience and not dependence.

Our new Chief Operations Officer will pick up the baton passed by our departing COO who took on the challenge with gusto. Our new post holder will be able to build on the current activities and draw on their own skills and experience to take HTL to the next stage in its development.

Job Summary

Providing help, support and opportunities to over 600 people each year, HTL plays a vital role in the town. We are looking for an exceptional individual to take HTL into the next stage in its development. You will be joining a robust organisation with clear policies and procedures in place, in excellent financial order and with a competent, committed and professional staff team.

We are looking for an experienced leader to join our team as a COO.  You will be responsible for all aspects of the charity including the day-to-day leadership, funding, operational delivery and development, supported by a Board of Trustees, staff of five and around one hundred volunteers.

You will be based in our Ludlow office, with some activity in other venues in the town as required.

You will be an organised and enthusiastic individual with experience of management (preferably in the charity or third sector arena), ready to join an organisation where no day is the same. If you enjoy working in a collaborative environment, have excellent organisational skills, are passionate about supporting the people of Ludlow and you share our values, then this is an ideal opportunity for you. We’d love to hear from you.

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and at outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

We are looking for an experienced money advice caseworker to join our friendly and hard-working team to deliver a high-quality debt advice service for local people in Southwark.

This role will provide in-depth debt advice casework and wrap around support for vulnerable local people.

You will have:

• Recent and ongoing paid or voluntary experience of managing your own caseload of money advice and income maximisation cases.
• Ability to write detailed up to date case notes, letters and reports as required in plain English.
• Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
• Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.

Closing date: 9.00 am Tuesday 12 August 2025

Interviews will take place on: Thursday 14 August 2025

For further information and an application pack please click on the Apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Registered charity no:  1070263

“Providing free, independent, confidential and impartial advice”

Financial Capability Adviser

Hours: 21 hours per week

Salary: £28,000 pro rata (£15,892 actual)

Contract: Fixed-term contract until 31.03.26 (with probable renewal to June 2026 with further funding being sought beyond that).

Location: Based in one of our 3 offices in Alton, Bordon and Petersfield (and frequent travel across the area) and some home working

Citizens Advice East Hampshire is a local charity providing free, independent, confidential and impartial advice to over 7,500 people every year on the problems they face.  We work as part of a network of around 300 local Citizens Advice members across England and Wales.

We are an equal opportunities employer and encourage applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

The Role:

Be part of a fantastic local charity making a huge impact on the well-being of our community.

Citizens Advice East Hampshire  are looking for a self motivated and compassionate Financial Capability Adviser to join our team in this new and rewarding role. You’ll be delivering both one-to-one and group financial education sessions across East Hampshire, empowering individuals to better manage their money and avoid financial crisis.

This is a unique opportunity to work directly with individuals and communities, offering practical support to improve financial well-being and resilience in response to the ongoing cost of living challenges.

For an application form and further information please contact Citizens Advice East Hampshire.

Closing date for applications 15th August 2025 . Interviews are expected to be held on the 21st August in our Bordon office GU35 0BS.

Please note all successful applicants will be subject to an Enhanced DBS check.

Please note CV’s will not be accepted.

Unseen is a UK charity with its head office in Bristol. We provide safehouses and support in the community for survivors of trafficking and modern slavery and operate the UK wide Modern Slavery & Exploitation Helpline. We also work with individuals, communities, business, governments, other charities and statutory agencies to end slavery for good.

Purpose of the role:

You will help form part of a UK-wide team of remote Helpline Advisors operating the only modern slavery specific helpline in the UK. Answering incoming calls, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data will be your day-to-day responsibilities. You will contribute to a service that as well as providing information, advice and guidance to our service users, also helps create one of the largest non-governmental bodies of data on the scale of modern slavery in the UK which is used to influence strategy and policy at local, national and international levels. You will provide trauma informed and person-centred information, advice, and guidance to a variety of caller types, including people in and out of exploitation, professionals, members of the public, and businesses.

To apply: 

1. Complete Unseen’s Helpline Advisor application form, and;

2. Send a copy of your CV to jobs @ unseenuk. org.

The deadline for applications is midnight on the 17th August, but we reserve the right to close early if sufficient applications have been received.

We receive high volumes of applications for this role and as such, we encourage motivated candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org.