Customer services manager jobs
The Recruitment Administrator will provide comprehensive support to the Recruitment Manager on all aspects of the recruitment and selection process. This will include, but not limited to, providing administrative support to the recruitment and hiring process, managing candidate correspondence, scheduling interviews, maintaining recruitment databases, and ensuring all recruitment activities are compliant with company policies and legal requirements.
The ideal person for this role will have an interest in recruitment and will have previous experience working in a fast paced and reactive role. Confident and personable and able to represent the charity across all levels.
This role will be known internally as Recruitment Executive*.
Main duties and responsibilities of the role:
· Assist the Recruitment Manager to ensure a smooth running of the recruitment process
· Liaise with recruiting managers and candidates by emails and telephone while dealing with recruitment queries.
· Prepare, post and monitor job vacancies on internal and external job sites in a timely way ensuring engaging and accurate content.
· Coordinate selection process by co-ordinating interview schedules between candidates and hiring managers across all formats (telephone, video and in-person).
· Maintain and update applicant tracking system; Recruitment+.
· Inform candidates of the outcome of their application/interview and provide feedback if requested.
· Building strong internal and external stakeholder relationships.
· Ensure all required recruitment documentation is completed and filed accurately in line with GDPR.
· Respond to any general enquiries via the recruitment mailbox.
· Prepare offer information to submit to the HR Coordinators as part of the onboarding process.
What we are looking for:
· Previous experience in an administrative or HR support role (recruitment experience preferred).
· Experience liaising with external and internal stakeholders.
· Experience working in customer service-based environment.
· Excellent written and verbal communication skills – professional, clear, and confident on both phone and email.
· Strong organisational and time-management skills.
· Ability to manage multiple tasks efficiently in a fast-paced environment, prioritising workload effectively.
· Ability to build relationships and be a point of contact for Recruitment.
· Excellent attention to detail.
· Excellent IT skills; using Word and Excel.
· Ensure that all aspects of data protection and confidentiality are maintained at all times.
· Strong team player.
· Strong ethical standards and a high level of personal integrity.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Thank you!
You will be one of 3 advisers providing a wide range of information and advice services including:
- Welfare benefits: entitlement/enquiries and filling in forms
- Housing options
- Help at home
- Care options
- Wills, power of attorney and probate
- Money matters
- Your rights to social services
The client requests no contact from agencies or media sales.
Thank you!
The Chief Operating Officer (COO) will be a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, safeguarding, compliance, finance, HR, and infrastructure. The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is: THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.
This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day.
Registered Charity
11 - 20
HCPT is a volunteer-based charity helping children and adults with varying needs experience a pilgrimage holiday to Lourdes in small, caring groups.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced and passionate Vasectomy Surgeon ready to make a difference, we have the perfect opportunity for you to join our team – where clients come first and excellence is standard.
Location: Maidstone
Contract type: Full/Part time, Permanent
Salary: Starting from £94,970.69 (FTE)
As a Vasectomy Surgeon with MSI Reproductive Choices UK (MSI UK), you will have a strong surgical background and specialised vasectomy expertise, along with a commitment to providing exceptional client care.
As a key part of the clinical team, you'll provide safe and effective clinical services to clients undergoing vasectomy and related procedures. Our nurse-led environment is built on robust protocols and unwavering support systems, all grounded in our values-driven culture of compassion and inclusivity. Here, every client receives exceptional care, and no one is left behind.
We are looking for dedicated and committed professional to provide a consistent service.
Qualifications required:
• Post qualification vasectomy experience
•Any experience in minor surgeries.
• FRSH Special Skills Module (SSM)
• RCOG Advanced Training Skills Module (ATSM)
Join us in delivering exceptional care and making a difference in the lives of our clients. Apply now to embark on a rewarding career as a Vasectomy Surgeon with our team!
Registered Charity
501 - 1000
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK is here to make life better for unpaid carers. Through our national helpline, email and online support services, we offer practical information and advice to carers across the UK. Our Carer Services directorate leads on delivering this vital support. It oversees our helpline and online advice services, develops trusted information resources and digital content, coordinates peer support and volunteering opportunities, and runs services designed to help carers feel recognised, supported and connected.
About the role
In this role, you will help deliver high-quality support to unpaid carers by coordinating key elements of our advice and information services. You will manage a small team of freelance advisers, maintain oversight of our helpline provision, and ensure that the support carers receive is accurate, timely, and empathetic. You will also lead online information and peer-support sessions for carers, contribute to the development of helpful resources, and use data and feedback to inform service improvements. The role includes a safeguarding element, supporting the identification and appropriate response to any concerns. Experience in advice services would be an advantage, but we welcome applicants with transferable skills and a strong commitment to making a difference for carers.
About you
We are looking for someone who is organised, proactive, and confident in communicating clearly and empathetically. You will have excellent planning skills, an eye for detail, and the ability to manage competing priorities while maintaining a high standard of service. You may have experience coordinating people or services and ideally some familiarity with advice provision, helpline delivery, or the wider social care or welfare landscape - although this is not essential. You are comfortable working with data to support service improvement, understand the importance of safeguarding and confidentiality, and are motivated by making a positive impact on the lives of unpaid carers.
How to apply
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email us to discuss.
The closing date for applications is 12am, Sunday 17 August
Please send in your application as soon as possible. We look forward to receiving your application.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
We may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking an organised, data-driven, and creative Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire supporters and grow income for Southampton Hospitals Charity.
You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products.
Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and maximise income from individual giving.
Main Responsibilities:
Campaign development and delivery
-
Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention.
-
Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content.
-
Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed.
-
Lead on campaign timelines and ensure activity is delivered on time and within budget.
-
Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications.
-
Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency.
Supporter journeys & stewardship
-
Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations.
-
Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation.
-
Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience.
-
Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging.
-
Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors.
Data & insight
-
Work with Database & Insights Officer to segment data, analyse results, and inform decision-making.
-
Regularly track and report on KPIs such as response rate, income, ROI, and donor retention.
-
Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns.
-
Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices.
Collaboration & compliance
-
Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
-
Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
-
Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
-
Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
Person Specification:
Knowledge and experience
-
Experience working in the charity or healthcare sector
-
Familiarity with direct debit, regular giving or payroll giving programmes
-
Experience supporting or delivering multi-channel fundraising or direct marketing campaigns
-
Excellent copywriting and editing skills for fundraising appeals
-
Experience using CRM systems and data segmentation (Beacon preferred)
-
Ability to manage external suppliers, designers and/or printers
-
Understanding of GDPR, Fundraising Regulator guidance, and supporter consent
-
Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics)
Skills, abilities, and behaviours
-
Strong written and verbal communication skills with excellent attention to detail
-
Ability to manage multiple projects with competing deadlines
-
Confident analysing and interpreting data to guide decisions
-
Strong organisational skills with a proactive, problem-solving approach
-
Ability to work independently and as part of a close-knit team
-
Comfortable working collaboratively across departments
-
Empathy and understanding of supporter motivations and behaviour
-
Commitment to the values and goals of Southampton Hospitals Charity
Registered Charity
11 - 20
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Thank you!
The Administrative Assistant will play a key role in supporting our WOW (Women Off to Work) team with its successful delivery of this employability support programme. The role holder will provide high quality administrative and customer service support to the WOW programme, helping to ensure smooth delivery of sessions and a strong support service for local women.
We would love to see an application from you if you have:
- Demonstrable administrative experience
- The ability to work both independently and as part of a diverse team
- An understanding of the needs of women who are marginalised within the world of work
About the Project
We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women Off to Work (WOW) programme. Since 2017, WOW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.
WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.
About Us
The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.
From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.
Staff benefits for working at The Abbey Centre:
- Subsidised lunch
- Interest-free season ticket loan/bicycle loan scheme
- 23 days annual leave (plus public & statutory holidays) – pro-rata
- Contributions of 6% of salary into stakeholder pension scheme, when matched by 3% personal contributions.
Deadline to apply: 9am on Monday 11th August
Interviews: Week commencing 18th August at The Abbey Centre
If you do not hear from us within 4 weeks of the deadline, please assume your application has not been successful on this occasion.
To apply, please submit your CV and a supporting statement no longer than 2 pages long, outlining how you meet the person specification.
Registered Charity
21 - 50
We support a healthy and cohesive community in south Westminster by providing the space, services and opportunities to the people who need it most.
The client requests no contact from agencies or media sales.
Thank you!
Location (UK): Remote
Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel required for meetings and events
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Our Digital Community provides vital peer support to thousands of people across the UK. We are looking for a driven individual to join us at this exciting time as we launch our new Community platform. You will be passionate about putting the voice of the community first and are comfortable with collaboration and supporting volunteers so that, together, we can grow and nurture more thriving communities.
About the role
Line managed by the Support Services Manager, the Digital Community Officer will deliver key strategic activities that will improve engagement and create sustainable, moderated communities. This will be achieved through engaging with and supporting a diverse team of volunteer moderators and providing ongoing training to ensure the community remains a welcoming, safe space. This role is matrix managed by the Innovation Manager for Strategic Programmes who will support with, and build capacity for, the technical, data and integration aspects of the community platform.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Supporting a diverse range of volunteers (or relevant experience).
- Experience of delivering peer-to-peer services or moderating an online forum.
- Confidence in developing a deep understanding of a digital platform and effectively managing administrative responsibilities within it.
- Experience working with service users or patients either directly or through digital/non-face-to-face services.
- A good knowledge of data protection and safeguarding (for Adults, Children or both) backed with experience of applying these within a previous role.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interviews to be held the week commencing 18 August 2025, via Microsoft teams.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a dynamic and enthusiastic retail professional to lead our extensive operation and experienced teams. You will drive performance, develop managers and nuture our growing volunteer base.
Some of the key responsibilities are:
- Use a commercially focused approach to continually maximise opportunities and drive income.
- To significantly grow and develop the online retail offer.
- To provide leadership, direction and coaching to a large team of staff.
- Ability to travel independently across Coventry and Warwickshire.
- Weekend working on a routine basis and able to respond to out of hours emergencies.
Essential criteria include:
- Full driving licence and access to own transport for work purposes.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a early career fundraiser who also loves comms?
Are you wanting to make a difference in the lives of learning disabled and autistic young people?
Caxton Youth Organisation is a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people.
This is a key role supporting both our fundraising and communications activities. You will work closely with the Fundraising and Communications Manager to deliver compelling fundraising applications, steward donors, grow our community fundraising, and manage Caxton’s public-facing communications across digital and print. It’s a hands-on, varied role ideal for someone who’s an excellent communicator, highly organised, and motivated to make a difference.
Key Responsibilities
Fundraising
- Research, plan and draft compelling grant and funding applications.
- Maintain and update our CRM system (Beacon), ensuring records are accurate and communications are timely.
- Plan and deliver key supporter events.
- Lead on the development, delivery and stewardship of community fundraising activities, including challenge events.
- Prepare timely and engaging reports and updates for funders.
- Provide stewardship to individual supporters and donors
- Support on implementing our Monitoring and Evaluation Framework to capture meaningful programme insights to support funding applications and reporting.
- Collaborate with colleagues to gather and analyse qualitative data, including quotes, feedback and stories to demonstrate impact.
Communications
- Manage Caxton’s social media channels (Instagram, Facebook, LinkedIn, TikTok, Bluesky), creating engaging, youth-appropriate content that reflects our values and voice.
- Monitor, evaluate and report on social media performance to identify trends and opportunities for growth.
- Write and collect case studies and stories that showcase the experiences and successes of young people.
- Develop and maintain marketing materials, promotional assets, and internal communications tools.
- Maintaining the Caxton website, including writing blog posts and updating content as needed.
- Lead on the implementation of Caxton’s communications calendar to ensure consistent and strategic messaging.
- Strengthen our presence in the community and online through targeted communications initiatives
Person Specification
Essential:
- 2+ years’ experience in fundraising, particularly writing funding applications and/or managing donor relationships.
- Strong written and verbal communication skills with the ability to tailor messages for different audiences.
- Experience managing social media channels for an organisation.
- Confident using design tools (e.g. Canva) and email marketing platforms.
- Highly organised with excellent attention to detail.
- Comfortable working independently and managing multiple priorities.
- Committed to the values of inclusion, equity and youth empowerment.
Desirable:
- Experience using Beacon or another CRM
- Knowledge of the youth or disability sector.
- Basic photography, video or design skills.
If you don't meet all of the criteria but feel as though you would be a great fit for the role, we would encourage you to still consider applying.
Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups.
Please submit a cover letter detailing how your previous experience meets the job description.
Registered Charity
11 - 20
A specialist youth club for learning disabled and autistic young people in Westminster
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizen’s Advice is a leading advocate for change, offering free, confidential and impartial advice to people across England and Wales. For 85 years, Citizens Advice has been helping to shape a society that’s fairer for everyone by working on issues that affect the whole of society.
Here at Staffordshire North, we offer various services providing advice on debt, immigration, benefits, consumer and energy. Within our Debt Advice team, we help support a wide range of people to find a solution to their debt circumstances.
An opportunity to help people with their debt and money concerns, by launching your career into the third sector and joining our friendly advice team, where you will work in a fast paced, target driven environment, helping people across the country.
Purpose of the job:
As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.
You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.
Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.
Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Edward Gibbons House is seeking an enthusiastic Senior Substance Misuse Worker to support our amazing residents.
Providence Row Housing Association has been helping homeless people in East London since 1860. We provide social housing along with excellent services that aim to support homeless people with complex needs and enable their recovery. We remain committed to our East London roots and currently serve the communities in Tower Hamlets, Hackney and the City of London.
Our Senior Substance Misuse Worker works alongside members of the support team to create a safe and welcoming environment within a psychologically informed environment. You will contribute to the development of the recovery hub, by providing expertise in alcohol and drug misuse. Taking a lead role in delivering training/ advising staff on substance misuse issues, liaison with substance misuse agencies, facilitating multidisciplinary case conferences and negotiating access to detox and treatment services. Carrying out assessments of drug and alcohol usage with key clients, delivering brief and extended interventions, outlining risks, advice on harm minimisation and refer to specialist agencies.
You will also conduct surveys of residents view and opinions, assist with audits and reporting on the service, help to ensure compliance with regulation and best practice, and work with a Support Team which promotes person centred coproduced approaches.
You need to have experience of working with homeless people with complex needs, have a good understanding of strengths, needs, and risks they experience. Be competent with computer systems, and comfortable completing regular performance reports. The Senior Substance Misuse Worker is a day shift based role with evening and weekend working.
PRHA is seeking to increase diversity within our organisation. We would welcome interest from people with experience of homelessness, from a black or minority ethnic background and/or with a disability.
For further details please see the full job description.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role
This role is 20 hours per week, worked part-time over 5 days Monday-Friday. Suggested working times are 10am-2pm however this can be flexible for the right candidate. The part-time salary for this role is £16,250 (£26,000 FTE for organisation 32 hours working week).
The successful candidate will be required to undertake a range of office management and administrative duties to support Causeway’s housing and support functions. You will deal with ad hoc queries and be the first point of contact for external queries, and act as an everyday presence in Causeway’s office to support with office-based team members, visitors, contractors, and cover basic in-house IT support.
Our Organisation
Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
The client requests no contact from agencies or media sales.
Thank you!
eLearning Technician
We have an opportunity for an eLearning Technician to provide support for the development and delivery of online products and services and provide support for the Learning Management System (LMS).
Join a Great Place to Work certified employer!
Position: eLearning Technician
Location: Huddersfield/Hybrid
Hours: Full-time, 37 hours per week
Salary: £26,520 per annum
Contract: Permanent
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Close Date: 19th August 2025
The Role
Working closely with the eLearning Developer, IT Team, wider organisation and suppliers, you will maintain the LMS and training systems, and create, develop, build and maintain e-Learning courses and content.
Main duties include:
- Create and maintain high quality eLearning courses and content
- Suggest creative ideas for the design of online course material
- Evaluate eLearning customer feedback and use it to inform future design and development.
- Administer the learning management system (LMS) including maintaining user data.
- Problem resolution, act as first line support for LMS issues
- Understand and apply the principles of GDPR, Data Protection Act and security of data.
- Regularly keep abreast of emerging technologies
- Work with the IT team and other internal stakeholders to develop and manage key projects and services.
- Identify any time or cost savings initiatives.
About You
We are looking for someone with strong technical skills and familiarity with eLearning platforms and a commitment to and appreciation of quality customer service.
You will have relevant, practical experience of:
- eLearning platforms
- eLearning packages
- Working in a customer facing support role
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation.
You may also have experience as an eLearning Officer, eLearning Support Technician, eLearning Technician Assistant, Learning Officer, Learning Support Technician, Learning Technician Assistant, Training and Development Officer, Learning and Development Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Trust is seeking a Fundraising Director to run the day-to-day operations of our small and successful charity, alongside our existing Director of Operations, starting 1 September 2025, or as soon as possible thereafter.
The annual salary is £33,000 and hours of work are 35 hours a week. The successful candidate must be able to work from home but be willing to travel to central London for regular meetings and occasional events. We are open to part-time or flexible working options.
22 days annual leave increasing one day per year up to 30 days, plus bank holidays.
Pension contribution: employer 3% and staff 5% at the People’s Pension.
Reports to: Chair of the Board of Trustees
Liaises with: Co-Director, project members, bursary holders, project facilitators, trustees, supporters & patrons
About
The National Youth Arts Trust (NYAT) is a small performing arts charity that exists to widen access to the performing arts for young people from disadvantaged backgrounds - through giving bursaries for music, dance, and drama lessons, running youth theatre projects, and taking children to the theatre, often for the first time.
We are looking for an enthusiastic and organised individual, who is a confident fundraiser to help scale up our work nationwide, support in the day-to-day management of the Trust, and assist in fulfilling the trustee’s strategic plans for 2025 and beyond. It is an essential role for this charity and offers a unique opportunity to be involved and have influence on a growing arts organisation with a strong board, a fantastic patron list and national ambitions.
The ideal candidate is an excellent communicator, who would like to build on their fundraising and management experience in the third sector and arts industry and is passionate about equal opportunity in the performing arts.
We are looking for a creative thinker, who takes initiative, is self-motivated and is looking for a varied role within a small but ambitious charity.
Purpose of the Job
· Supporting the day-to-day management of the Trust, with a particular focus on fundraising and event organisation for current and future projects.
· Working with the Board of Trustees to ensure the National Youth Arts Trust achieves its vision and charitable objectives, creating and implementing the strategy for NYAT and ensuring operating policies and procedures are fit for purpose and regularly reviewed.
Principal Tasks
Principal Tasks:
Lead fundraising strategy, write funding bids, and build donor relationships. Manage communications, stakeholder care, and project delivery. Support recruitment, planning, and marketing. Maintain donor databases and ensure strong supporter engagement. Drive new creative initiatives, track budgets and impact, and report regularly to the Board.
This job description is not exhaustive, please refer to the JD and the post holder may be required to undertake other such duties from time to time.
The role will require the successful candidate to complete an enhanced Disclosure & Barring Service check.
Please contact us if you need the job description in an alternative format or if you need any adjustments if invited to interview.
NYAT is an equal opportunities employer. We guarantee an interview for applicants with a disability providing they meet the minimum requirements for the post. Charity No: 1152367.
· Closing date for applications is 21st August 2025.
· Interviews will be held online and arranged with shortlisted candidates directly, on Mondays, Tuesdays or Wednesdays, with possible in person second interviews.
· Start date 1st September 2025 or as soon as possible thereafter.
