Customer services volunteer volunteer roles in towcester, northamptonshire
Play a key role in driving forward the University’s mission and strategy
What will you be doing?
The members of the Board of Governors work together to oversee the activities of the University, ensure its long-term future, approve its strategy, and safeguard its good name and reputation.
We are seeking a new governor with experience, skills or knowledge of one or more of the following areas:
- Community and region in Northampton, Northamptonshire and/or the surrounding areas
- Finance
- IT
You will work as part of a strong and supportive team of your fellow governors and staff. In return you will build your own professional experience, profile and impact. This may include building new skills which will boost your professional expertise.
The University of Northampton is committed to equality, diversity and inclusion and to providing an inclusive environment for staff, students, governors and our stakeholders. We believe strongly that having Board members from a wide range of personal and professional backgrounds ensures the diversity of thought and rigour of debate which characterises a high-performing Board. Applications from women, those with global ethnic majority backgrounds, with declared disabilities, and LBGT+ candidates are warmly received.
In recruiting to the Board, we seek a broad and diverse range of previous professional and personal skills and experiences. Appointments take account of the personal and professional skills and experience of applicants in the context of the overall composition of the Board.
The role is voluntary with reasonable expenses reimbursed.
What are we looking for?
The essential skills are:
- Either a track record of achievement in a career, or other experience or expertise which would enable you to contribute to the Board
- Experience of creating and implementing strategy in a complex environment with multiple stakeholders
- Experience, skills or knowledge of one or more of the following:
- Community and region in Northampton, Northamptonshire and/or the surrounding areas
- Finance
- IT
- Ability to work in a collaborative manner, reaching consensus, debating constructively and accepting collective responsibility
- Ability to assimilate complex information and use this to offer constructive challenge
- Demonstrable experience of good practice in equality, diversity and inclusion and the ability to challenge around these issues
- Excellent communication skills (the ability to participate in constructive debate, express a point of view in an articulate manner and demonstrate critical listening skills)
- Ability to commit sufficient time to the role
- Prepared to represent the University in a positive way to internal and external stakeholders
- Fulfils the criteria for independence
The desirable skills are:
- Experience of governance through working on a board or committee
- Awareness of the operational issues of managing an organisation (including for example leadership, risk management, monitoring performance, business development, customer experience and customer relationship management, marketing, public relations or communications, human resources, law, project management)
What difference will you make?
As a member of the Board, you can help the University engage with, reflect and respond to the needs of our student, staff and stakeholder communities. You will be part of an organisation which has social impact as its purpose. The University is an economic engine and a force for social change for the county, the region, and the UK. Our latest Economic Impact Report showed that for every £1 spent running the University, £4 is returned to the economy – a 300% return on investment.
As the Board sets the strategy, our governors are at the forefront of the development of the University and the trustees and stewards of its long-term future.
The University relies on its governors to give oversight and to be a critical friend.
Before you apply
Please apply through Reach. Please submit a CV and a cover letter. Your cover letter should outline your suitability for the role with particular reference to the person specification which you will find in the role description.
The closing date for applications is 30 May. Interviews will take place on 13 June 2025 in person in Northampton.
If you have any questions about the role or making an application you are very welcome to contact Miriam Lakin via Reach.
Non Charity Employer
More than 1000
Our ultimate purpose is social impact.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project.
There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.
The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.
Registered Charity
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications.
You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
We would also love to hear from potential volunteers without experience but with transferable skills.
East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
Registered Charity
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unify Giving is an innovative charitable technology platform that connects donors directly with verified individuals in need. Our mobile app enables anyone to donate directly to beneficiariesm ensuring 100% of donations reach recipients while preserving their dignity and choice. We partner with established charities who verify legitimate need.
Following our successful Newport pilot, we're expanding across the UK to help more individuals experiencing hidden homelessness and other forms of vulnerability.
Role Overview
As a Charity Liaison Officer volunteer, you'll be at the heart of our mission to bridge the gap between donors and those in need. This purpose-driven role focuses on establishing and nurturing partnerships with charitable organisations across the UK, enabling more vulnerable individuals to receive direct support through our platform.
This is an opportunity to make a meaningful difference while gaining valuable experience in the charity tech sector. You'll represent Unify Giving to potential charity partners, help onboard new beneficiaries, and ensure our existing partners are up-to-date with platform developments that can enhance their work.
Key Responsibilities
- Relationship Building: Develop and maintain strong relationships with charity partners who can verify and support potential beneficiaries.
- Partnership Outreach: Identify and approach suitable charitable organisations working with homeless individuals and other vulnerable populations.
- Onboarding Support: Guide charity partners through the process of bringing verified beneficiaries onto the Unify Giving platform.
- Training & Education: Provide training to charity staff on how to use the Unify Giving platform effectively.
- Impact Communication: Gather and share success stories (while maintaining privacy) to demonstrate the effectiveness of our direct giving model.
- Platform Ambassador: Keep charity partners informed about new features and improvements to the Unify Giving platform.
- Feedback Collection: Gather insights from charity partners to help us continuously improve our service.
What We're Looking For
- Passion for addressing homelessness and supporting vulnerable individuals
- Excellent communication and interpersonal skills
- Ability to explain technology in accessible, non-technical terms
- Self-motivated with the ability to work independently
- Experience in the charity sector, social work, or community engagement (desirable but not essential)
- Understanding of homelessness issues and challenges in the UK (desirable)
- Reliable access to transportation for partner visits when needed
- Comfortable using digital platforms and mobile applications
Time Commitment
We're looking for volunteers who can commit to approximately 5-10 hours per week, with flexibility around your schedule. This can include:
- Virtual meetings with potential and existing charity partners
- Occasional in-person visits to charities in your region (dependent on distance/ travel expenses covered)
- Regular check-ins with the Unify Giving team
What You'll Gain
- Make a direct impact on addressing homelessness and supporting vulnerable individuals
- Develop professional skills in partnership building, communication, and the charity tech sector
- Gain insight into innovative solutions to social problems
- Be part of a passionate, mission-driven team
- Receive training and support from Unify Giving
- Opportunity to build your professional network across the charity sector
- Letter of recommendation upon successful completion of a 3-month volunteer period
Locations
We're particularly seeking volunteers in the following areas:
- London
- Newport
- Manchester
- Bristol
- Brighton & Hove
- Edinburgh
- Cardiff
- Other major UK cities (please specify your location when applying)
We welcome applications from people of all backgrounds and particularly encourage applications from those with lived experience of homelessness or other forms of social exclusion.
Unify Giving connects those who want to help with those who need support, ensuring direct impact while preserving dignity and choice.
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Non Charity Employer
11 - 20
Connecting donors directly with individuals expriencing homelessness.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a new fundraising volunteer and/or director! Are you passionate about securing funds for grassroot organisations?
This opportunity involves overseeing Fuel Poverty Action’s fundraising plans and strategy, reaching out to donors and promoting our vital campaigns through grant bids to help end fuel poverty in the UK.
This role would require an average of 16-20 hrs per month and can be done remotely. We are also open to you joining FPA’s board of directors, subject to capacity and experience.
This offers a chance to directly contribute to tackling fuel poverty and ensuring access to affordable energy for all whilst strategizing and learning alongside great activists. If you're eager to contribute, we’d love to hear from you!
Tasks:
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Organise and manage our fundraising planning and pipeline
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Reach out to potential donors and help build relationships
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Lead on grant applications
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Work closely with the team to develop new fundraising strategies
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Contribute ideas and experience to FPA campaigns
Closing date for applications: April 20th 2025
Non Charity Employer
1 - 5
We want warm, safe homes on a flourishing planet, where everyone has enough and resources are justly shared
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about health and wellbeing and want to make a difference in the local community? We are looking for a dedicated individual to join our team of trustees and help shape the future of physical activity and sport in Northamptonshire
We would particularly welcome applicants with experience of finance or accountancy
Northamptonshire Sport recognises the positive value of diversity, promotes equality and challenges discrimination.
We want to have a diverse board, reflective of the local community, with a mix of skills, experience and competencies that best serves our aspirations.
We would welcome applications from people from black, Asian and other minority ethnic communities who are under-represented on our board
We are keen to receive applications from disabled people with a wide range of lived experiences including: learning difficulties, mental health conditions, neuro-diversity, deafness, hearing impairments, visual impairments, physical impairments and long-term health conditions.
If you are excited by the prospect of using your skills and experience to make a difference in physical activity and sport in Northamptonshire as one of our Trustees, we would love to hear from you.
Time Commitment
Our trustees meets formally at least six times per year. There is a further expectation that trustees will contribute to specific project groups as they arise from time to time, along with being invited to a number of events throughout the year.
Board meetings :
- 21st May 2025 (5.30-7pm)
- 15th Jul 2025 (5.30-7pm)
- 16th Sep 2025 (5.30-7pm)
- 18th Nov 2025 (5.30-7pm)
- 20th Jan 2026 (5.30-7pm)
- 17th Mar 2026 (5.30-7pm)
Closing Date for Applications 18th May 2025
The client requests no contact from agencies or media sales.