Customer support jobs
Centre Manager – Youlbury Scout Adventures
Location: Youlbury, Oxfordshire (Live-in role – accommodation provided)
Salary: £37,800 per annum, Band F, Level 3
Hours: 35 per week – evening and weekend work required on a rota basis
Contract: Permanent
We’re hiring a Centre Manager at Scout Adventures Youlbury in Oxfordshire – a live-in leadership role where you’ll manage an outdoor activity centre, lead a team of staff and volunteers, and deliver inspiring experiences for young people from across the UK and beyond.
About the role
Youlbury is part of Scout Adventures – a national network of outdoor activity centres that inspire and educate thousands of young people every year. As Centre Manager, you’ll lead the team that makes it all happen: from outdoor learning and adventure activities to catering, site safety, and customer service.
You’ll work closely with staff, volunteers, visitors, and partners to deliver exceptional experiences while ensuring smooth, safe, and financially responsible operations.
Living on site allows you to be part of the fabric of the centre – building relationships, responding quickly when needed, and enjoying everything this special environment has to offer.
What you’ll be doing as our Centre Manager – Youlbury:
- Leading and supporting a team of staff and volunteers to deliver high-quality services
- Managing daily operations, including accommodation, catering, activities, and events
- Ensuring every visitor has a safe, smooth, and memorable experience
- Overseeing the site budget and contributing to financial planning
- Building strong relationships with the local community, volunteers, and Scout teams
What we’re looking for in our Centre Manager – Youlbury:
- Experience managing teams in a busy, customer-facing setting
- Confidence working with budgets, health & safety, and operational planning
- A hands-on leader who thrives on variety and challenge
- A passion for outdoor learning and a values-driven approach
- Strong organisational and problem-solving skills
Why live and work at Youlbury?
This is more than just a job — it’s a lifestyle. You’ll live among nature, with woodland walks, wildlife, and outdoor adventure just outside your door. On-site accommodation means no commute and the chance to be fully involved in a vibrant, purposeful community.
What you’ll get in return:
- 28 days holiday (rising to 32 after 2 years), plus extra days at Christmas
- Double-matched pension contributions up to 10%
- Award-winning Charity of the Year (Charity Times Awards 2022)
- Family-friendly policies and generous leave
- Access to training and development through our internal learning hub
Applications close: 23:59 on Monday, 10th November 2025
Interviews will be held in person: at Youlbury on Monday, 24th November 2025
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Are you a committed and passionate Fundraising professional who wants to make a genuine impact? Do you thrive on thinking creatively and have a proven track record in generating income and co-ordinating successful events and schools/community fundraising support?
If so, we would love to meet you!
St Andrew’s Hospice is looking for an inspiring and results focused Schools and Community Fundraiser to join our Schools and Community Fundraising Team.
Who are we?
At St Andrew’s Hospice we provide compassionate, specialist palliative care to those with life-limiting illnesses; ensuring dignity, comfort, and support for our patients and their families. Every year, our hospice touches hundreds of lives, and every donation we receive helps us to deliver this care. Now, more than ever, we need a strategic leader to grow and diversify our income streams, making our work possible for years to come. If you are ready to bring your energy, creativity, and expertise to a role with purpose, we would love to hear from you.
What is the role?
As the Schools & Community Fundraiser, you will be working as part of the Fundraising Team to meet organisational income targets. You will have responsibility for the co-ordination, organisation, and evaluation of existing schools fundraising events within agreed levels of income & expenditure.
You will be expected to foster and grow our links with educational establishments, the wider community across Lanarkshire and 3rd party supporters. This will involve working with all Lanarkshire Nurseries, Primary & Secondary schools, to raise awareness of the Hospice, fundraising and our role in the community. You will be required to maximise and grow the income generated from all fundraising activities related to schools and community fundraising.
In addition to your own workload, you will support the work of the fundraising department with other fundraising initiatives as directed..
What we expect of you?
· Experience working within a fundraising/sales role
· Proven experience of working to income related targets.
· Experience of liaising with young people in a formal or informal setting.
· As an important part of the Hospice team, you will also deliver Hospice educational presentations to schools & community groups that will range from three or four individuals to classes, full school assemblies or School awards nights, across all age groups
· A proven track record of success when working individually and as part of a team.
· Flexibility as occasional evening and weekend work will be required
Let's make a meaningful impact together! Your support ensures that our hospice continues to provide comfort and care to those facing life-limiting illnesses.
What can you expect from us?
We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us. To attract, retain and reward our people, our benefits include:
· A warm and supportive working environment
· Competitive Salaries
· Generous Annual Leave Entitlement
· Induction Programme
· Employee Assistance Programme
· Counselling Services
· Occupational Health
· Contributory Pension Scheme
· Hybrid & Flexible Working Practices
· Ongoing Learning & development opportunities
· NHS Staff Benefits Scheme
For an application pack, the hospice employee benefits booklet and further information please go to our website
The client requests no contact from agencies or media sales.
About the opportunity
As Head of Impact & Quality, you’ll lead the department that covers impact measurement, evaluation of our programmes, data management, curriculum development, training and quality of tutors and other initiatives that drive the evidence-based culture of Action Tutoring. With a strong understanding of the charity's theory of change, you’ll strengthen existing impact and quality processes and make strategic recommendations that develop these further. You’ll play a vital role in helping the Senior Management Team balance quality and quantity with sustainable business decisions. As well as leading the department, you’ll build external networks and represent the charity externally at relevant events, in person and online. As Action Tutoring begins planning for a new strategic cycle, you’ll design, evaluate and advise on the scale up of pilots in new ways of achieving our mission.
Closing date: Monday, 27th October 2025 at 9am
Interviews:Monday, 3 and Tuesday, 4 November 2025. There may be a second round of interviews.
Start date: Ideally Monday, 1st December 2025
Contract and hours: Permanent. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours. We are open to 0.8 or 0.9 FTE for the right candidate.
Place of work:This role can be remote, with occasional travel required. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Duties and responsibilities
People and Cultural Leadership
- You’ll manage the workload distribution across the Impact & Quality department functions and teams, ensuring that projects are delivered according to strategic priorities.
- You’ll line-manage a small team of managers who have responsibilities for curriculum, training, quality, insights and data management activities across the department.
Strategic and Senior Management
- You’ll contribute to Senior Management Team discussions and decisions, representing the impact and quality functions, ensuring all decisions consider the implications on our evidence base, protecting the drivers of impact and maintaining our reputation as a sector-leading impact organisation.
Impact and quality oversight
- Leadership and oversight to ensure continued smooth implementation of a Randomised Control Trial lasting the first 6-9 months of this role.
- You’ll be accountable for the development and implementation of the Impact Strategy of the organisation.
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification
Qualifications criteria:
- The right to work in the UK.
- University degree or equivalent experience in a relevant field of quantitative or social research.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Excellent project management and project sponsor skills and experience, able to juggle multiple complex projects that are cross-organisational and manage external stakeholders.
- Able to manage other experts and get the best from them drawing from an interdisciplinary approach to your work.
- Enjoys leading a team, supporting development of manager skills and capabilities.
- Understands how a theory of change drives the development of delivery and is able to apply this to new modes of operations.
- Strong logical reasoning, able to break processes into logical steps and understands how to maintain excellent data management practices.
- A confident user of databases able to utilise the data it holds to generate insights for the SMT. Champion good data governance in collaboration with the Data Manager.
- Experience of Salesforce CRM would be desirable but not essential.
- Very familiar with the principles of evaluation and how to design evaluations to produce meaningful and reliable insights. This includes qualitative and quantitative activities.
- Experience of working with external partners to evaluate work. Experience of developing pilots or start-up scale organisations would be desirable but is not essential.
- Strong numerical skills, able to conduct diagnostic and predictive analysis of quantitative data sets.
- Strong written communication and research skills, able to produce clear and jargon-free reports and summaries that synthesise qualitative trends.
- Strong change management skills and experience, ensuring innovations are launched and embedded successfully.
- Able to plan at a strategic level, factoring in external environment trends, financial limitations and scalable solutions.
- In addition, the job holder is expected to substantially demonstrate the four competencies in our competencies framework at the ‘Head of ‘Level.
You will be likely be more successful in this role if you have:
- Experience working in the charity sector.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
Director of Finance and Operations
The Akshaya Patra Foundation UK
Salary: £60,000-£70,000 per annum
Remote (UK-based) with expensed travel to London
Full-time, permanent
Akshaya Patra is one of the world’s largest school meals charities – nourishing 2.35 million children in India every day and now expanding our impact across the UK.
Our UK after-school programme, Empower Hour, provides hot, nutritious meals and targeted tuition to children growing up in poverty – extending the school day by 60 minutes to give them the fuel, support and enrichment they need to thrive.
What began in one school in 2024 is already serving ten, and – alongside driving continued expansion in India – we are now ready to scale our delivery to reach thousands more children across the UK’s most disadvantaged communities.
To help lead this exciting phase of growth, we are seeking a Director of Finance and Operations – a senior leader who combines strong financial stewardship with operational leadership and is motivated by purpose as much as performance.
You will sit on the Senior Leadership Team, reporting to the CEO, and oversee two core portfolios:
- Programmes – overseeing Watford kitchen operations, Empower Hour delivery and holiday hunger initiatives.
- Finance and Resources – leading financial planning and reporting, systems, compliance, HR development and organisational infrastructure.
This role will suit someone who enjoys both strategic thinking and practical implementation – someone who finds energy in building strong foundations and helping a values-led organisation grow well.
You may have built your career in charity, education, food provision, public services, the private sector or elsewhere – but you will bring:
- Senior-level experience across finance, operations or programme delivery.
- Strong financial acumen and understanding of charity governance and compliance.
- A collaborative leadership style – supporting, challenging and uplifting those you lead.
- Deep alignment with our mission to fight child hunger and educational inequality.
What we offer:
- Flexible and remote working.
- 34 days’ leave (25 days annual leave + Diwali + English bank holidays).
- Employer pension contribution.
- Investment in professional and vocational development.
- A meaningful leadership role in a growing global movement – empowering children in both the UK and India.
How to apply:
- Download the full job description and application details here or on our website.
- Please send your CV and a cover letter to the email address in the applicant pack outlining both your suitability for the role and what attracts you to Akshaya Patra and our mission.
- Closing date: Monday 3 November 2025.
If you believe no child should be held back by hunger – and you have the leadership skills and desire to help grow an organisation that makes that possible – we would love to hear from you.
Akshaya Patra is one of the world’s largest school meals charities – nourishing 2.35 million children in India and now expanding our impact in the UK
The client requests no contact from agencies or media sales.
Camp Jojo is a small/medium, but growing charity with a committed team of Trustees, Special Advisors, and Volunteers. This is a chance to contribute to a dynamic organisation and work in a supportive environment. In particular, Camp Jojo’s extension of its work to Nags Head Farm, Appleby, Cumbria, is new; with Open Days held in 2025, and the first camps to be held in August 2026.
The holder of this post will be critical to this development; working to establish a sister site in Cumbria to Ivy Farm on Mersea island, Essex, with a well tried and tested model of operations. The role of Nags Head Farm: Operations Manager (Families and Site Ops) is to offer leadership and administrative support to key functions of Camp Jojo at Nags Head Farm, and to members of the Camp Jojo Board, in relation to the camps held at Nags Head Farm.
The Contractor will handle clerical and logistics tasks for the organisation in a timely and efficient way. The primary task of the Nags Head Farm: Operations Manager will be to oversee family applications to the camps, and to maintain and develop data bases in support of this. They will hold a key role in relation to communications with the families pre-, during, and post-camps. In addition, they will attend and minute meetings, and contribute to camp operations in planning etc. They may need to work flexibly, according to the seasonal demands of the charity.
They will attend the first day (Friday) of each camp The Nags Head Farm: Operations Manager will have a varied and sometimes high-pace job environment. As such, they will need to handle multiple tasks, manage their own time well, interact professionally with the wider Camp Jojo community, and be very good communicators.
Please use your cover letter to provide as much evidence as possible to show how your skills, abilities,
knowledge and experience meet each of the criteria in the role. Please provide examples which are
relevant to this role.
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their
supporting statements with minimal use of AI. This helps us to better understand your authentic voice,
skills and motivation for this role. Thank you.
Deadline for applications - 31st October 2025
The client requests no contact from agencies or media sales.
We are recruiting for a temporary grant services coordiantor for a member body You will be the first point of contact for the grants and beneficiary-related activities of the organisation. This includes being a key point of contact for beneficiaries and supporting the administrative elements associated with this.
Hybrid role min 3 days in the office
The Role
Acting as an initial point of contact for the Grants and Services Team for beneficiaries, potential applicants, and those interested in our services. Responding promptly and advising contacts on appropriate next steps.
Advising applicants on eligibility, our processes, and application requirements.
Supporting applicants to complete application forms and provide supporting documentation. Making an initial assessment of their eligibility for support. Reviewing processes, ensuring that these promote accessibility and are straightforward for applicants and beneficiaries.
Managing the data stored on Beacon to ensure quality and consistency. Reviewing and developing data management processes.
Recording all interactions relating to beneficiaries and service users on Beacon, the charitys CRM system. Updating Beacon with notes and actions.
Providing administrative and coordination support across the range of grants and services activities delivered by the charity, new programmes and services, and the team, as well as other functions of the charity during periods of staff leave or other absences
Supporting the wider team in preparing for Grants & Services meetings, circulating the meeting papers to members. Attending meetings and recording decisions made.
The Candidate
Experience of working and communicating with clients or service users Experience of using a case management system or database
Experience of data management, reporting and handling and processing data within the requirements of GDPR
Strong understanding of Safeguarding
Excellent communication skills, both written and verbal
Highly proficient in the use of IT, including with Microsoft Office
Excellent time management skills to manage various priorities simultaneously
Strong attention to detail and accuracy in handling data and documentation
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Prospectus are delighted to be working with our client and supporting them with the recruitment of a new Governance Manager role.
The body is a membership association that represents the collective ambition of South Bank's leading businesses, cultural and arts organisations, social enterprises, landowners, developers, public agencies, and education providers.
Everything the organisation does centres on their vision of working together for a better London South Bank for all. The organisation have a remit to regenerate, manage, and promote South Bank and represent the interests of residents, students, workers, businesses, and visitors.
This role is available on a permanent contract and full-time basis (35 hours a week). There are very flexible working arrangements on offer for this role, however an expectation to be in the London Waterloo office for Board/Committee/Team meetings. The salary for this role is £40,500.
Within this role you will report to the Chief Operating Officer, and lead and coordinate all governance responsibilities and company secretarial functions for the organisation's Board and its Members’ Council, South Bank BID, and work closely with the Company Secretary for Jubilee Gardens Trust.
You will lead and coordinate meetings, this will include scheduling, agenda preparation, minute-taking, and follow-ups. You will manage statutory filings and compliance processes with Companies House, Charity Commission, and other regulators. You will maintain accurate governance records, policies, and filing systems in line with GDPR and audit requirements. You will support onboarding, training, and governance advice for Trustees, Directors, and Council members. You will oversee and improve governance frameworks, ensuring consistent templates, systems, and best practice. You will provide support with health and safety governance, risk registers, and insurance renewals in collaboration with internal teams. You will play a key role in coordinating governance reviews, policy updates, and supporting continuous improvement across governance and compliance functions.
You will be educated to degree level or have equivalent professional experience. You will have relevant knowledge of company and/or charity law, GDPR, and ESG reporting. You will have proven experience supporting Boards and Committees, in either the commercial or not for profit sectors. You will have a strong understanding of governance and statutory compliance requirements (Companies House and Charity Commission).
You will have experience of coordinating board papers, preparing agendas, and minute-taking. You will have the ability to manage confidential and sensitive information with discretion. You will have experience liaising with auditors, brokers, and external stakeholders including Board members, directors and trustees. You will have some experience supporting policy development and governance training initiatives. You will also have excellent organisational skills with the ability to manage multiple priorities.
Desirably, you will be proficient in Microsoft Office, CRM database, and document management.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Job title: Head of Global Development, North America
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)
Passionate about major gifts fundraising and looking for your next big challenge? Or perhaps you are considering a purposeful pivot in your career, using hard won skills from a relevant context?
Here at Imperial College, we are recruiting our Head of Global Development, North America, to join our growing team. This is an opportunity to help drive Imperial’s ambitious fundraising efforts in North America as we embark on our first comprehensive campaign.
You will drive growth in philanthropic support from high-net-worth individuals, build strong relationships with alumni and volunteer leaders, and deliver transformational gifts in support of our campaign goals. You will work closely with the Imperial Global USA Hub - Imperial’s first permanent presence in the US and a cornerstone of our global engagement strategy.
Imperial stands among the world’s top universities, ranked 2nd globally and 1st across the UK and Europe. Our research leads the field, with real-world impact woven into everything we do. From advancing climate solutions and artificial intelligence to breakthroughs in medicine and sustainable engineering, our work is helping to shape a better future and tackle society’s most pressing issues.
Our global recognition reflects more than just rankings; it’s the result of fostering a community where staff and students are empowered to excel. At Imperial, we’re dedicated to delivering an exceptional education, driving world-class research, and turning innovation into positive change.
You will have strong track record in securing major gifts or in income generation with the ability to navigate complex institutional relationships with professionalism and diplomacy. The role requires regular travel to North America.
If you are inspired by the chance to help deliver lasting global impact through education and research leading positive change and believe in the power of STEMB to shape a better world, we would love to hear from you.
What we can offer you:
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Further Information
This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:
- Head of Development, Faculty of Medicine
- Head of Principal Gifts
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Closing date: Midnight on Wednesday 19 November 2025.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Imperial is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter by midnight on Wednesday 19 November 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Up to £34,400 per annum (£43k pro-rata), plus 8% employer pension contribution, excellent holiday
28 hours per week
Permanent role
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming monthly (open to negotiation), plus a requirement to travel for relevant events and meetings
Use your creativity and compassion to help animals live free from cruelty.
At the League Against Cruel Sports, we are powered by a passionate vision: a society where animals are no longer persecuted in the name of ‘sport’. Legacies already fund around half our work — and as our new Legacy Marketing and In Memory Manager, you’ll play a central role in securing the long-term future of our mission.
You’ll lead the development and delivery of inspiring campaigns that show supporters the incredible impact their legacy could have, helping us protect animals for generations to come. You’ll also develop our first-ever In Memory giving strategy – creating meaningful, sensitive ways for people to honour loved ones through our work.
We're looking for someone with experience of running integrated Legacy and In Memory campaigns across multiple channels – someone who can tell a powerful story, build trust, and connect emotionally with our supporters. You’ll be confident managing projects, budgets, creative suppliers and data. Most of all, you’ll be motivated by impact – using insight and empathy to deliver work that really matters.
This is an exciting time to join our ambitious Fundraising Team as we grow our reach, deepen our supporter relationships and transform how people think about animals and sport. If you want to help build a kinder future, we’d love to hear from you.
What you’ll be doing:
- Driving and delivering legacy strategy; acquisition, conversion and stewardship campaigns
- Designing and launching a new In Memory strategy
- Creating compelling supporter journeys and communications
- Running events, appeals and digital campaigns
- Working closely with internal teams; fundraising, campaigns & communications, public affairs, intelligence and finance
- Using insight and analysis to drive improvement and impact
What you’ll bring:
- Proven experience of Legacy and In Memory fundraising across multi-channel delivery
- Strong project management and creative campaign delivery skills
- Excellent copywriting and creative briefing skills
- Confidence with data, segmentation and analysis
- Confidence to represent the League at supporter events
- A collaborative approach and a genuine commitment to animal welfare
Why Join Us:
We understand the importance of a healthy work-life balance, with 28 days of annual leave (in addition to the public holidays and rising with service) and flexible working arrangements, including options for compressed hours and remote work from, day one. Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.
We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.
Ready to make a real difference?
Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Director, Principal Gifts
University of Manchester
£80,000 - £110,000, dependent on experience
Hybrid working
This is a really unique opportunity to lead a Principal Gifts programme for the University of Manchester.
As Deputy Director, Principal Gifts, you will work at the most senior levels to secure principal gifts that are truly transformational. Your leadership will help ensure that we deliver our most ambitious fundraising effort in our history, designed to expand our global influence, engage new audiences and galvanise our community of over 600,000 alumni worldwide.
You will join an incredible Development and Alumni Relations team here, led by Kate Cambden, and work alongside our new Vice Chancellor, Professor Duncan Ivison, a seasoned fundraiser with vision, ambition and international standing. With philanthropy embedded at the heart of the University’s forthcoming ten-year strategy, this is a pivotal moment to help drive Manchester’s future impact.
Reporting to the Director of Development & Alumni Relations, you will be a vital member of the Senior Leadership Team, providing strategic guidance to University leaders, academics, and fundraising colleagues, while securing the gifts that will make the greatest difference.
This is a chance to shape the future of philanthropy at Manchester - for our students, our researchers, and our global community - while leaving a lasting legacy.
Everything is coming together to make this a real inflection point for Development and Alumni Relations at Manchester. We have an incredible team, an outstanding Vice Chancellor and a significant growth trajectory in our fundraising. We have an enormous – almost unprecedented - opportunity to help the University of Manchester have an even greater impact in the world.
The team here are passionate, fun, creative, and ambitious individuals who are dedicated to our work as well as to supporting each other. This role embodies our values - integrity, collaboration, boldness and ambition - and will be central to delivering the lasting impact our campaign seeks
Closing date: Midnight on Wednesday 5 November
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
The University of Manchester is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack. To apply, please submit a CV and covering letter no later than midnight on Wednesday 5 November.
The Donor Development and Legacies team aims to maximise the value of each donor’s contribution over their lifetime using direct marketing channels and through optimal donor relationship management. The income and fundraising team at MSF UK is growing and is a very exciting time to join us!
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in office (to include Wednesdays)
Salary: £59,739.12 per annum
Job Purpose:
Lead and develop the strategy for MSF’s Donor Development and Legacies Programme, being accountable for all communications to warm donors (including regular givers and mid value donors) which focus on building relationships with individual supporters to increase their financial contribution and loyalty. Supervise and motivate the Supporter Development Manager (SDM) to implement the supporter development programme with the aim of increasing the lifetime value of MSF UK supporters, by increasing donor knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF. The DD&LL is responsible for the full DD&L budget and oversees the SDM, Mid-Value Manager (MVM) and LMM to plan and manage the supporter development, mid-value and legacies budgets. The Head of Individual Giving (HIG) is accountable for the full Individual Giving budget which the donor development, mid-value and legacies budgets are within.
Knowledge, Skills & Experience:
- Considerable experience of fundraising at a strategic level with a proven track record in the planning and management against budget, timescale and deadlines. This must include knowledge about warm direct mail, radio, print campaigns, legacy fundraising and fulfilment.
- Knowledge about the MSF brand and how this is translated into fundraising communications.
- Knowledge about and the application of the strategy and ethos of fundraising at MSF.
- Significant knowledge about fundraising audiences and segmentation.
- Experience of line management and managing a team.
- Excellent planning skills with a proven ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
- Creative, innovative and analytical skills with an ability to think laterally in order to identify and respond quickly to new opportunities
- Good interpersonal and negotiating skills with an ability to build relationships with supporters and external suppliers
- Excellent and engaging written and oral communication skills.
- Accuracy combined with an attention to detail.
- Proven ability to manage projects effectively to include planning, budgeting, implementation and evaluation.
- Proven ability to work independently within a team environment.
- Prove experience with donor proposal writing and budgets.
- Level of analytical and written skills, and technical skills equivalent to degree level.
- Experience with reporting and budgeting desirable.
- Fluency in written and spoken English.
- Ability to travel domestically and internationally including to MSF field projects.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:
26 October 2025, 11.59pm (BST)
Incomplete applications will not be considered.
Right to work in the UK - Candidates must have the right to work in the UK.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Are you an experienced community builder with a passion for purpose driven work? Do you thrive in a dynamic, mission focused environment where relationship-building, leadership, and strategic thinking make a lasting impact?
We are looking for a Community Fundraising Manager - North to lead and expand outreach efforts across the North of England. This full-time position is remote based, with regular travel across the region.
As a Community Fundraising Manager – North, you will be responsible for:
- Managing a small team of regional fundraisers
- Building networks with community leaders, clergy, schools, and donor groups
- Developing and implementing outreach and fundraising strategies in line with wider organisational goals
- Supporting and recruiting volunteers and public speakers (Community Appealers)
- Contributing to national campaigns, events and conferences
- Driving digital engagement through collaboration with a national social media team
You will be the key liaison between local communities and the national office, ensuring consistent communication, support, and innovation in regional engagement.
Key responsibilities:
- Lead and support Community Fundraisers in the region to achieve strategic goals
- Strengthen relationships with existing donors, high-value supporters, and volunteers
- Coordinate speaking engagements and event presence at parish, school, and community levels
- Represent the organisation at large scale national events and conferences
- Deliver quarterly performance and financial reports
- Collaborate closely with internal teams in communications, events, fundraising, and support services
Essential skills and experience:
- Background in community engagement or fundraising
- Strong public speaking and presentation skills
- Excellent relationship building and leadership abilities
- Organised and self motivated with a strategic mindset
- Proficiency in Microsoft Office and social media platforms
- Full UK driving licence and access to a vehicle
- Willingness to travel regionally with occasional overnight stays
Desirable:
- Experience using CRM databases (e.g. Raiser’s Edge)
- Understanding of Catholic diocesan structures
- Experience working in the charity sector
Salary: £40,000 - £45,000 per annum
Location: Remote, You must be based in North England with regular travel across the region
Recruitment process: Cv and Supporting Statement
Contract type: Permanent
Deadline: On rolling basis
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Senior Events Manager to join a leading national charity based in Central London.
This is a full-time, 12-month fixed-term role within the Events & Community Fundraising team, focused on developing and delivering an engaging and ambitious challenge events portfolio to maximise income and supporter engagement in support of the organisation’s vital work.
Key responsibilities of the role:
- Lead the planning, delivery, and growth of flagship challenge events, including a major endurance event and a multi-location walking series.
- Line manage an Events Executive and oversee the delivery of multiple bespoke fundraising events.
- Develop and implement multi-channel marketing campaigns to recruit participants and enhance supporter journeys.
- Manage six-figure income and expenditure budgets, ensuring events are delivered efficiently and within financial targets.
- Build and nurture relationships with suppliers, sponsors, volunteers, and internal stakeholders to ensure smooth event delivery.
- Provide strategic direction and identify opportunities to increase net income and event reach.
- Collaborate with colleagues across fundraising, communications, and senior leadership to report on performance and share insights.
- Ensure compliance with health and safety, insurance, and legal regulations throughout the event cycle.
- Represent the charity at key events, engaging with participants and supporters to strengthen relationships and build loyalty.
- Support the development of new fundraising initiatives and contribute to the overall success of the events programme.
Ideal candidate profile:
- Proven experience in delivering large-scale fundraising events or campaigns.
- Strong project management skills with the ability to manage multiple priorities and stakeholders.
- Excellent written and verbal communication skills, with confidence in engaging supporters and suppliers.
- Financially literate with experience managing significant budgets.
- Proficient in event management tools, CRM systems, and Microsoft Office.
- Creative, proactive, and solutions-focused with a collaborative approach to team working.
- Willingness to travel across the UK and occasionally overseas, including working outside core hours and weekends.
- Full UK driving licence required.
- Passionate about making a social impact and empathetic to the charity’s mission.
Location: Central London
Salary: £45,760
Working hours: Full-time, 35 hours per week
Working pattern: Hybrid, 2 days per week on-site
Contract: 12-month fixed-term contract
This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.
Fundraising Data and Insight Lead
Location: Home-based (with occasional travel to London)
Salary: £53,000-£56,000
Contract: Permanent
Are you ready to lead the future of fundraising through data? NDCS (National Deaf Children’s Society) is looking for a strategic, data-driven professional to take ownership of a brand-new role that will shape how we understand and grow our supporter base.
Why This Role Matters
This is more than a data role-it’s a chance to drive innovation, influence strategy, and unlock insights that fuel one of the UK’s largest supporter recruitment programmes. You’ll be the go-to expert for fundraising insight, helping us make smarter decisions and deepen our impact.
About NDCS
We’re a bold, forward-thinking charity supporting deaf children and their families. With a £33 million income and a newly transformed, agile-inspired structure, we’re building a culture of collaboration, inclusivity, and continuous learning.
What You’ll Do
- Lead the strategic use of data to shape fundraising direction
- Deliver actionable insights from large datasets
- Influence supporter recruitment and development strategies
- Contribute to major projects like data warehousing and CRM/finance system integration
- Present complex data clearly to non-technical audiences
What You’ll Bring
- Strong proficiency in SQL and Excel (essential)
- Experience in data analysis or data science, ideally within fundraising
- Commercial awareness and a knack for spotting opportunities
- Excellent communication skills
- Python experience is a bonus!
What’s In It For You
- Real ownership and autonomy
- A collaborative, mission-driven team
- Flexible working, including openness to 4-day weeks or job shares
- A culture that values experimentation and learning
- A chance to make a tangible difference in the lives of deaf children
Success Looks Like (6 Months In)
- You’re confidently delivering insights and driving strategy
- You’ve built strong relationships across teams
- You’re identifying new opportunities and adding real value
Before you decide whether or not to apply, please ensure you have read all of the information provided above and make sure that you have the relevant skills & experience for the role.
Deadline: 5pm Sunday 26th October
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Are you an experienced and hands-on HR professional ready to lead a high-performing team and elevate employee experience across an organisation? Our client, a fantastic international charity is now seeking an exceptional People Services Manager to drive excellence in their customer-centric People Services function, ensuring seamless support throughout the employee lifecycle - from recruitment and onboarding to offboarding.
In this pivotal role, you'll manage a small, dedicated HR operations team, fostering collaboration across the People department and wider organisation. You'll champion inclusive, efficient, and compliant practices, ensuring that people processes are robust, engaging, user-focused and continuously improving.
This is a fantastic opportunity to make a meaningful impact in a highly respected and values-driven organisation. If you're passionate about people, process excellence, and creating a supportive and inclusive workplace, we'd love to hear from you.
Key Responsibilities include:
- Leading the delivery of end-to-end recruitment, onboarding, and talent pool coordination, working closely with hiring managers and the Talent Development team.
- Overseeing payroll, pensions, compensation, and benefits administration, ensuring accuracy and compliance with internal checks and external regulations.
- Managing contractor and freelancer records in line with GDPR and IR35, collaborating with finance and procurement.
- Driving continuous improvement in employee lifecycle processes, including contracts, leave, flexible working, and more.
- Supporting data analysis and reporting for internal metrics and external bodies (e.g. HMRC, ONS).
- Enhancing internal communications and self-service guidance through SharePoint and other platforms.
- Leading initiatives and projects aligned with the people plan, building ad hoc teams and stakeholder relationships as needed.
What We're Looking For:
- CIPD Level 5 qualified (or equivalent experience).
- Proven experience managing People (HR) Services functions and leading small teams in a complex organisation.
- Strong project delivery skills with a focus on accountability and outcomes.
- Excellent communication and stakeholder engagement across all levels.
- Analytical mindset with the ability to interpret data and inform decisions.
- Commitment to diversity, equity, and inclusion in practice.
- Proficiency in Microsoft Office 365 and hybrid collaboration tools.
Please note; This role offer hybrid working arrangements with a minimum of 2 days working from the central London offices.

