Data analysis jobs

Workforce Officer

Helping our most inactive communities become and remain physically active is challenging. As our Workforce Officer you’ll play a pivotal part in building the support systems and opportunities that communities need to move more.

This new role is ready to be shaped by someone with the skills and passion for developing people and the role physical activity can play in supporting physical and mental wellbeing across Hampshire and the Isle of Wight.

Pay and Benefits

• Full time role (35 hours per week)
• Salary range £25,700- £32,500
• 25 Days holiday (plus bank + public holidays)
• Flexible hybrid working
• 10% Employer pension contribution

Role Highlights

You’ll be operationally supporting the workforce to develop their skills and mindsets, so they are better able to support communities to move more. This will include

• Organising and hosting learning opportunities
• Developing and coordinating networks of professionals
• Recording evidence of what’s working and what’s not and developing it into insight for the sector to learn from
• Supporting the workforce to find and apply for funding opportunities

Not every day is the same when you’re working at Energise Me. How could it be – there are so many people involved in supporting communities to be more active. As well as the Energise Me team, you could be working with volunteers, coaches, clubs, local authorities, charities and health professionals, across Hampshire and the Isle of Wight.

Other Things to Know

We offer great flexibility as an organisation. We’re in the office two days a week, and make sure we’re all in on a Tuesday so we can meet as a team. The rest of the week you can work from the office or home – it’s up to you.

We work in communities across Hampshire and the Isle of Wight, travel across the county will be expected as part of the role.

The role is part of our Workforce team. You’ll be supported by the Workforce Manager and the rest of the Energise Me team to grow and develop your own skills and knowledge.

We’re part of a network of 42 Active Partnerships across England, supported by Sport England and connected to their system partners. These also provide opportunities for networking, learning and development.

Use your digital marketing skills to deliver record-breaking campaigns that raise millions for great causes at a multi-award winning digital agency.

8Cats Digital is on a mission to create the most effective, creative, and accountable digital marketing campaigns in the sector and we’re looking for an ambitious Digital Marketing Executive to join us.

You’ll play a key role in shaping and delivering digital campaigns that have real-world impact - from bringing in leads for legacy campaigns to raising seven figures for individual giving. You’ll take a client brief and lead it through every stage: creative ideation, execution, optimisation, and analysis.

If you're someone who thrives in a fast-paced agency setting, loves solving problems, and wants your work to make a difference, this is your chance to grow with us.

What You’ll Do:

• Take briefs from major charity clients and translate them into outstanding multichannel digital strategies
• Oversee campaigns from start to finish: from creative briefing to real-time optimisation to final reporting.
• Work across a diverse range of causes and channels, leading on paid media and collaborating with specialists on delivery.
• Write clear, actionable briefs for our in-house team (designers, ad buyers, copywriters).
• Monitor live campaigns using Meta Ads, Google Ads, and GA4 - spotting trends, fixing problems, and seizing opportunities.
• Deliver post-campaign insights that go beyond the numbers - and explains the 'why'.
• Support the senior team on key accounts, and lead others independently.
• Contribute to our long-term mission to raise £100m for our clients' causes by 2035. A target we're well on our way to achieving. 

What You’ll Bring:

• 2-3 years' experience in a digital marketing role (agency or in-house) working with charities or non-profits.
• Proficiency with Meta Ads, Google Ads, and GA4
• Ability to manage campaigns from brief through to post-campaign insights.
• Strong data skills, able to review performance and draw actionable conclusions
• Experience creating post-campaign reports and communicating impact
• Comfortable working across multiple clients and causes simultaneously 
• Charity sector experience or knowledge of fundraising campaign types (desirable)
• Familiarity with other paid digital channels such as YouTube, TikTok, Reddit or offline channels like DOOH or TV (desirable)

Why join the 8Cats Digital team? 

• Mission-led: We’re working to raise £100,000,000 for charity by 2035 — and we’re well on our way with £35,000,000 raised so far. 
• High-impact work: You’ll shape campaigns for causes including cancer, environmental, humanitarian, social justice, mental health, housing and homelessness plus a range of other health causes. 
• Supportive team: Small, experienced, and invested in your growth.
• Creative freedom: You’ll be trusted to find new angles, test new tactics, and help redefine best practice in the sector.
• Early opportunity: Join us at a pivotal time and grow with the agency.

The Details:

• Location: Remote (UK-based), with travel to London for client meetings or team meetups
• Hours: We're looking for full-time, part-time or contract and can be flexible around your home life
• Salary: £28,000 - £35,000 depending on experience

Ready to Apply?

Send your CV and a short cover note that tells us:

• Why you think you'd be a great addition to the 8Cats Digital team
• Why does this role and the sector excite you
• A campaign you’ve worked on and your contribution to its success

We’re interviewing on a rolling basis, so get in touch if this sounds like your next role. 
No agencies, please.

POSITION OVERVIEW

The Programme Operations Manager is responsible for the operational delivery of our programmes being delivered to young people aged 8-19. This role ensures consistent, high-quality service provision through effective team leadership and comprehensive oversight of programme activities.

Key responsibilities include direct management of the youth work team and supervision of programme implementation to maintain service standards aligned with organisational values. The postholder ensures operational effectiveness through resource allocation, staff support, and robust quality assurance processes.

Working alongside the Programme Development Manager, this position translates organisational objectives into practical programme delivery through systematic implementation and monitoring. The role involves providing youth workers with appropriate resources and professional support to achieve optimal outcomes for young people.

The Programme Operations Manager contributes to organisational decision-making whilst maintaining hands-on programme management. This balance ensures service delivery meets established standards and regulatory requirements.

The position demands proven leadership capabilities, operational expertise, and commitment to youth development principles within our structured framework.

You will help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.

KEY AREAS OF RESPONSIBILITY

Quality Assurance and Standards Management

· Support the Programme Development Manager to develop, implement, and maintain comprehensive quality assurance frameworks for all youth programmes, ensuring consistent delivery of high standards across all activities.

· Establish quality indicators and performance metrics for programme delivery, conducting regular monitoring and evaluation to ensure continuous improvement.

· Design and implement quality audit procedures, conducting systematic reviews of programme delivery, facilities, and resource utilisation.

· Create and maintain quality documentation, including standard operating procedures, best practice guidelines, and compliance frameworks.

· Ensure all programmes meet regulatory requirements, funding obligations, and sector best practice standards.

· Implement corrective action procedures when quality standards are not met, working with teams to identify solutions and prevent recurrence.

· Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.

Youth Worker Team Management and Development

● Provide direct line management to youth workers and volunteers, ensuring clear role expectations and performance standards.

● Attend Line Managers training and regular sessions with HR Manager.

● Implement robust induction programmes for all new team members, ensuring thorough understanding of organisational values, procedures, and quality expectations.

● Conduct quarterly supervisions and annual appraisal with line reports, providing professional support, guidance, and performance management.

● Conduct systematic observation of youth work sessions, providing constructive feedback and identifying development opportunities.

● Foster a culture of continuous professional development, identifying training needs and supporting career progression opportunities.

● Ensure adequate staffing levels for all programmes, managing rotas, cover arrangements, and resource allocation effectively.

Programme Operations and Delivery Oversight

● Oversee day-to-day operational delivery of all youth programmes, ensuring smooth running of activities and services.

● Collaborate with the Engagement, Communities and Culture Manager to monitor programme attendance, engagement levels, and participant outcomes, implementing strategies to maximise positive impact.

● Collaborate with the Programme Development Manager to ensure all programmes operate within approved budgets, monitoring expenditure and resource utilisation.

● Coordinate programme scheduling, space allocation, and resource distribution to maximise efficiency and participant experience.

● Implement risk management procedures for all programme activities, always ensuring health and safety compliance.

● Collaborate with the Programme Development Manager to oversee marketing and recruitment activities for programmes, working with relevant teams to ensure optimal participation levels.

Safeguarding and Compliance

● Ensure that full compliance with safeguarding policies and procedures are adhered to.

● Implement comprehensive safeguarding training for all team members, maintaining records and ensuring regular updates.

● Manage safeguarding incidents and concerns.  In the absence of the Designated Safeguarding Leads liaise with external agencies including social services, police, and other statutory bodies.

● Monitor and maintain health and safety standards across all programme areas, conducting regular risk assessments and safety audits.

● Ensure compliance with all relevant legislation, including data protection, health and safety, and equality requirements.

Data Management and Reporting

● Oversee collection, analysis, and reporting of programme data, ensuring accuracy and compliance with funder requirements.

● Contribute to the preparation of regular reports for leadership team, funders, and external stakeholders on programme performance and quality indicators.

● Maintain comprehensive records of all programme activities, participant outcomes, and quality assurance measures.

● Implement feedback mechanisms for participants, parents, and stakeholders, using insights to drive continuous improvement.

Partnership and Stakeholder Management

● Develop and maintain relationships with local schools, community organisations, and partner agencies.

● Represent the organisation at multi-agency meetings and sector networks, promoting collaborative approaches to youth work, as required.

● Coordinate with external providers delivering services within AYP premises, ensuring quality standards are maintained.

● Build positive relationships with parents and carers, maintaining regular communication about programme delivery and young people's progress.

GENERAL RESPONSIBILITIES 

· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues. 

· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary. 

· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

· Adhere to all The Avenues’ policies and procedures. 

· Stay abreast of policy and developments in youth work locally and nationally

· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.

· Undertake any other duties as may be reasonably required within the scope of the role. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared.  It should be understood that the nature of individual roles will evolve and change as service, service members and funders needs change.  Consequently, The Avenues will revise this Job Description as required in consultation with post holders. 

ABOUT YOU 

● A Level 3 or above Youth Work Qualification is desirable, or experience equivalent. 

● Minimum 3 years frontline youth work experience with 8-19 year olds

● Demonstrate significant project management experience. 

● Strong people management skills

● Proven ability to design, oversee and implement a youth programme, and experience in leading and managing youth work activities. 

● Strong analytical, organisational and communication skills, with a structured approach and ability to be flexibility.

● Experience managing budgets and members expectations.

● Proven track record in creating and building relationships with local partners to enhance a youth programme.

● Understanding and empathy of current issues young people face.

● Strong understanding and knowledge of safeguarding procedures and commitment to safeguarding

Personal qualities:

● Passion for youth work and belief in young people's potential

● Creative thinking balanced with evidence-based practice

● Resilience and flexibility in a dynamic environment

● Ability to work collaboratively and thrive as part of a team.

● A proactive approach, self-motivated and enthusiastic with high levels of initiative. 

● A genuine passion for working with young people, with a strong empathy to the vision, mission and values of The Avenues. 

The Chief Operating Officer (COO) will be a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, safeguarding, compliance, finance, HR, and infrastructure. The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is:  THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.

This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day.

Are you passionate about supporting young people and want to help drive meaningful change? We’re looking for a proactive and organised Youth Projects Coordinator to join our dynamic Fearless team on a 12-month maternity cover contract. This is a unique opportunity to play a central role in a national youth-focused initiative that makes a real difference.

Working part-time (22.5 hours per week) in a hybrid role based out of our Head Office, you’ll support our network of Outreach Workers across the UK, build partnerships with youth organisations, and help professionals feel confident sharing the Fearless message. From delivering presentations to analysing key data and supporting our digital content, no two days will be the same.

We’re looking for someone with excellent organisational and communication skills, who’s comfortable with data, digital tools, and engaging with a wide range of stakeholders. If you're ready to bring your energy, creativity, and commitment to youth empowerment, we’d love to hear from you.

Global Health Partnerships (GHP – formerly THET) is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries. We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage (UHC). At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and low- and middle-income countries (LMIC) health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience. At the heart of our work is vision of a world where everyone has access to healthcare.

GHP is seeking a consultant to conduct a study examining the work of GHWP in Ghana, Kenya and Nigeria. The consultant will lead investigations into the benefits and impact of HP health systems and health workforce interventions under the DHSC-funded GHWP.

This study will explore and examine the value added of the Health Partnership approach to the health systems of the three partner countries.  While the effectiveness and impact of health workforce and health system strengthening interventions have been highlighted through GHWP reports and sharing and learning events in each of the three countries, insights and results have not yet been sufficiently synthesised or documented in a way that supports advocacy, resource mobilisation and policy positioning.

This study will review and examine existing literature and data, including published and grey literature, GHWP reports, reports from other DHSC-funded GHP projects, and other available documentation on the benefits of the Health Partnership model (see Related Papers section). Some primary qualitative data collection and analysis may be required.

Contractual Responsibilities 

Reports to: The Technical Director, based in the UK, who will provide technical oversight of the study. The Consultant will be responsible for managing their workload and conducting the activities in a timely and efficient manner as set out in this document. The Consultant will agree the specific focus areas for the study with the Technical Director and GHP team.  The Consultant will also have regular reporting points with the Head of the Evidence and Impact Team and other GHP colleagues, as required.

The contract will run from August 2025 over a 4-month period. The Consultant will submit a technical proposal and budget of up to £20,000. The consultant will invoice GHP on a monthly basis. Please note that this is non-negotiable.

Key Deliverables and Dates 

· Scope of Work and technical proposal (co-produced with GHP)

· Draft Report 

· Power point presentation with preliminary findings

· Evidence brief of key findings and recommendations

· Preliminary findings to be ready to present in early-November as part of GHP’s webinar series

· Final report, with executive summary submitted by 30 November 2025

· Possible additional presentation of results at the Global Health Summit in March 2026 (TBC)

Qualifications and Experience:

· Postgraduate degree in Global Health, Public Health, Health Policy, International Development, or a related field.

· Proven experience in health systems and/or health workforce research or evaluation

· Understanding of the health partnership approach/mode, ideally involving countries such as Ghana, Nigeria, or Kenya.

· Familiarity with the health systems in Ghana, Nigeria, and Kenya.  Additionally, familiarity with the Health Partnership model and the UK’s global health engagement strategies is desirable.

Skills and Competencies:

· Strong qualitative and quantitative research skills, including data collection, analysis, and synthesis.

· Ability to critically appraise and synthesise evidence from diverse sources (e.g., programme reports, academic literature, policy documents).

· Excellent written and verbal communication skills, with experience producing reports, policy briefs, or academic publications.

· Strong stakeholder engagement skills and the ability to liaise with a range of stakeholders, including policy makers, UN agencies, regulatory bodies, academic institutions, development partners, and health workers. Competence in using research tools and software (e.g., NVivo, SPSS, Excel, or data visualization platforms).

· Ability to work independently and manage timelines for deliverables.

Desirable Attributes:

· Experience working with or through organisations like Global Health Partnerships (formerly THET), NHS Global Health Partnerships, or UK FCDO-funded programmes.

· Knowledge of health workforce development frameworks and global health diplomacy.

· Understanding of diaspora engagement in health systems strengthening.

Financial Planning & Analysis and Systems Manager (Part Time)

Manchester

This is a part time role of 30 hours per week. The salary for this position is £32,332.80 per annum (0.8 FTE of £40,416 per annum) plus contributory pension

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

You will support the Head of Corporate Finance to ensure that MAG’s global finance systems are fit for purpose. This includes ensuring that MAG’s systems are strengthening business partnering, minimising manual input and risk of errors, and optimising overall output in the recording, analysis, and reporting of financial data. You will support the Head of Corporate Finance and Head of Programme Finance with all elements of financial planning and analysis. This includes critically reviewing department business plans, analysing variance to business plans, maintaining financial reporting templates and KPIs, and producing financial data and reporting to monitor and assess MAG’s organisational financial health.

About you:

You will be an experienced financial professional with proven experience of global business planning and reforecasting processes, including coordination, variance analysis, and producing reporting packs. You will be experienced in financial management, including management accounting and budget-holder reporting, and have demonstrable experience developing and supporting financial systems and reporting tools. You will be a clear communicator, with experience working collaboratively with IT teams and the ability to articulate complex financial information to non-finance personnel. You will be proactive and solution-oriented, with a genuine interest in and commitment to MAG’s humanitarian mandate and values.

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website via the application link by the closing date of Sunday 17th August 2025. 

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner please see the candidate information sheet for further guidance.

Do you enjoy creating effective digital campaigns that truly make a difference?

We're looking for a skilled Digital Marketing Officer to help us reach more people and drive meaningful engagement through paid media channels.

As Digital Marketing Officer, you'll manage and deliver paid advertising campaigns that support the Motor Neurone Disease (MND) Association's strategy, promises and mission. You will work closely with our Digital Engagement Manager and agency partners to plan and optimise campaigns across social media, search, and other digital platforms. Your focus will be to grow our online presence, support fundraising and engagement, and ensure all paid activity aligns with our strategic objectives.

Key Responsibilities:

• Plan and deliver digital campaigns across paid social, search and display channels
• Work closely with our digital marketing agency to brief, monitor and review campaigns
• Collaborate with internal teams including fundraising, campaigning and national care to identify campaign opportunities and support their objectives
• Monitor and manage digital budgets, ensuring spend is efficient and in line with targets
• Analyse campaign performance and provide clear, actionable reporting
• Support the creation of compelling ad content with internal and external creatives
• Align paid and organic social media strategies with the Social Media Officer
• Ensure consistency in tone, branding and messaging across all paid media activity
• Keep up to date with digital trends and propose new ideas for growth
• Contribute to the wider digital marketing strategy, ensuring integration of paid media

About You:

• Experienced in planning, delivering paid digital advertising campaigns
• Strong understanding of digital advertising principles
• Confident using digital platforms like Google Ads Manager and Meta Ads Manager
• Able to manage budgets effectively and ensure a strong return on investment
• Experience working with digital marketing agencies or external partners to deliver successful campaigns
• Skilled in interpreting performance data and presenting insights clearly
• Detail-focused when reviewing campaign content and data
• Well-organised, able to manage multiple projects at once
• Strong communicator and team collaborator

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience planning, delivering and optimising paid digital advertising campaigns, including your understanding of key principles and platforms such as Google Ads Manager and Meta Ads Manager.
• Experience working with digital marketing agencies or external partners to deliver effective campaigns.
• Ability to manage digital advertising budgets, communicate clearly, and collaborate successfully with colleagues and stakeholders.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a fantastic opportunity for a Digital Marketing Officer looking to apply their skills in a rewarding, values-led environment. You'll be part of a supportive and forward-thinking Digital team based in Northampton.

If this sounds like the right next step for you, we'd love to hear from you.

Are you passionate about retail and looking for an exciting opportunity to grow your career? We are looking for a motivated and detail-oriented Retail Partnerships Admin Assistant to join our vibrant team for a 10-month fixed term contract. If you thrive in a fast-paced environment and have a knack for building strong relationships, this role is perfect for you!

As a Retail Partnerships Admin Assistant, you will play a crucial role in supporting our retail partnerships team. Your responsibilities will include managing administrative tasks, coordinating with retail partners, and ensuring smooth communication between departments. You’ll play a key role in our team, helping to drive our retail partnerships to new heights.

Key responsibilities include:

• Assisting in the management of retail partnerships, including maintaining records and tracking performance.
• Supporting on campaigns and events
• Collaborating with the new goods team and reporting on revenue
• Data analysis and reporting
• Providing exceptional administrative support to the retail partnerships team, including mailbox management, coordinating meetings and reports.

About you

We’re looking for someone who is proactive, organised, and has a keen eye for detail. You’ll have excellent communication skills and the ability to multitask effectively. You should be a team player with a positive attitude and a passion for retail.

To succeed in the role, you’ll have:

• Previous experience in an administrative role, preferably within the retail industry.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office suite.
•  Ability to work independently and as part of a team.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Working arrangements

Please note this is a fixed-term contract covering family leave up until June 2026.

This is a blended role, where your work will be dual located between your home and either or London or Northampton office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

First stage interviews will consist of a one-way video interview. Second stage interviews will be via Teams. They are due to be held w/c 8th September. 

Service Charge Analyst

A place to drive change

Location: Bradford/Burnley/Stockton, hybrid with regular travel to our schemes.

Salary: £33,195 per annum

Contract Type: 24 month fixed term contract

Hours: 35 hours per week, Monday – Friday 9am to 5pm.

We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.

We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.

If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.

About the role

As our Service Charge Analyst, you won’t just crunch numbers; you’ll dig deeper. Visiting sites, verifying data, and thinking beyond the surface, you’ll uncover the true story behind service charge schedules. Your pragmatic approach will spot discrepancies, distinguish errors from necessary adjustments, and ensure every scheme’s data stands up to scrutiny.

Working closely with Asset teams and leadership, you’ll help future-proof our processes — ensuring accurate apportionments aligned with tenancy and lease agreements. Your efforts will directly impact customers, safeguarding fairness and improving data integrity across Accent.

This role involves national travel and site visits, offering variety and the chance to get hands-on with the properties we serve. If you’re inquisitive, thorough, and ready to make a real difference, we want to hear from you.

Salary

The salary for the Service Charge Analyst post is £33,195 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

The ideal candidate will have proven experience in service charge management, finance, or property services within the housing or real estate sector. Strong analytical skills and excellent attention to detail are essential, along with the ability to interpret complex data and identify discrepancies. A solid understanding of housing management systems, asset hierarchies, leasehold frameworks, and service charge obligations within Tenancy Agreements is required. Proficiency in Excel, finance systems, and housing management software is expected, as is the ability to communicate clearly and effectively with a range of stakeholders. The role also demands a collaborative, customer-focused approach and the ability to work confidently with both internal teams and external partners.

Service Charge Analyst Interviews

Interviews will take place via teams and will involve a role related data analysis scenario which will be released prior to the interview and a competency interview. Candidates will also complete a Customer Service questionnaire.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day’s leave to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please contact us

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Service Charge Analyst, Service Charge Officer, Service Charge Coordinator, Property Service Charges, Leasehold Charges, Housing Finance Analyst, Rent & Service Charge Analyst, Estate Charges, Apportionment Analyst, Leasehold Finance

REF-223 150

Operational Manager - IPS Grow

This is an exciting time to join the team! As of Spring 2026, the organisation will be delivering Fidelity Assessments and supporting IPS services with their SMART action plans as part of the DWP’s Connect to Work programme.

We are recruiting a Manager to lead a remote team of IPS Grow Fidelity Assessors working across England and Wales.

This role will be part of a brand new team, working together to ensure that Connect to Work IPS services have the insights and plans needed to deliver the highest quality outcomes for IPS clients.

Position: Operational Manager - IPS Grow / England and Wales

Location: London/Hybrid

Hours: Full-time

Salary: £60,500

Contract: Permanent

Closing Date: 11:59pm Monday 25th August

Interview Dates: 30-minute Zoom interviews will take place on Thursday 4th September. Face to face interviews will take place on Monday 15th September at the office in London.

About the Role

We are recruiting a Manager to lead a remote team of IPS Grow Fidelity Reviewers working across England and Wales. The focus of the role is to support and develop Reviewers to have impact by delivering high quality Fidelity Reviews and communities of practice, driving quality of IPS provision and performance of delivery partners across England and Wales.

You will work collaboratively with the broader team to coordinate resources to ensure that contract KPIs are met.

The Team

The IPS Connect to Work team will sit within the wider IPS Grow team. IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services across England and Wales. It is funded by NHS England (NHSE), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

Key areas of responsibility include:

• Line management, coaching, and field mentoring of team
• Stakeholder engagement and delivery of targeted interventions to support IPS services to deliver better outcomes
• Work across IPS Grow and contribute to national objectives

About You 

Skills, experience and qualifications we are looking for include:

• Managerial and leadership experience: Substantial experience managing teams and projects to successful delivery of performance expectations; leading by example and supporting the team to translate research into effective on the ground practice.
• Delivering tangible results in an IPS context: Previous background in an IPS leadership capacity; demonstrated ability to drive tangible improvements in outcomes for clients and work effectively with senior system stakeholders to unblock issues; deep understanding of the IPS model and how it applies in practice.
• Project management: Experience delivering complex projects against project plans, timelines and deliverables that are results focused.
• Data and IT: Strong IT and data analysis skills; ability to interpret and translate data meaningfully.
• Negotiation skills: Highly advanced negotiation and influencing skills and a willingness to tackle difficult conversations where needed to achieve the right results for services and clients.
• Collaborative approach: Skilled in building consensus and fostering cooperation with diverse groups.
• Workload management: Allocating and delegating tasks as necessary, able to deal with multiple and competing priorities using analytical skills to prioritise and meet deadlines.

About the Organisation

Join an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems, with a vision is a fairer world where together we unleash the potential of people and communities. This is done by working in partnership with local and national governments, funders, communities and the social sector to tackle complex and enduring social problems in the UK and across the world.

Skills include financial analysis, data and digital insight, outcomes-focused partnerships, strategy, research and design. Combining these specialisms in different ways to address specific social challenges. The organisation creates effective solutions that blend the expertise of communities and professionals to deliver better outcomes in issues such as homelessness, domestic abuse, children’s services, health, employment and skills.

Ready to make your own impact on these issues? Then come and join the team.

The multi-skilled team of over 120 people come from diverse backgrounds in the public, private and charity sectors, all sharing a passion for making change happen. The organisation provides a high-quality training and development programme in-house with great opportunities for career progression. They are a friendly and intellectually curious bunch, always up for a debate. 

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include IPS Grow Manager, IPS Grow Project Manager, IPS Grow Lead, IPS Grow Programme Manager, Project Manager, Programme Manager, Programme Coordinator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Purpose

To provide administrative and marketing support to the Head of Communications and the Director of Charlie Waller Workplace to facilitate the growth of both the Charlie Waller Trust and the Charlie Waller Workplace offers; charitable and commercial respectively.  

About the role

The majority of this role supports the development and coordination of activities in our paid for service, Charlie Waller Workplace. This service offers strategic consultancy and training to employers, managers and staff on how to embed a whole organisation approach to mental health and wellbeing at work.

We are looking for a highly motivated, confident individual who is able to quickly develop rapport and maintain effective, professional relationships with a varied client base. This role will suit an individual with a keen eye for detail, who has excellent oral and written communication skills, the ability to engage with a varied range of stakeholders and to work independently. The successful applicant will be able to effectively balance competing demands, manage a range of diverse activities from administrative support, to coordinating some of our cross-programme projects, to engaging with our external clients and stakeholders.

Whilst experience, or a background, in mental health is not essential, we would expect the successful candidate to demonstrate an interest in this area, particularly in relation to the workplace. There will be opportunities to increase knowledge of this area by shadowing and directly supporting our external training and consultancy activity. This role is situated within the permanent office team at Charlie Waller, and you will work alongside other colleagues who directly support our communications, fundraising and charitable activity. Your key tasks however will be focussed on the needs of Charlie Waller Workplace, supporting the Director and workplace consultants.

As part of this role, you will be expected to update and manage social media and marketing activities for Charlie Waller Workplace. This will require creating content that showcases Charlie Waller Workplace’s services in a way that complements and co-exists with all Charlie Waller social media marketing.

With the support of the Communications team, you will be required to represent and attend events, create visual content (e.g. images, photography and video), draft and send out email marketing, update web pages and write short form content (e.g. social media posts, blogs and emails).

You may occasionally be required to attend off-site meetings; if these are outside office hours, time off in lieu will be given.

Key responsibilities

• Dealing with and responding to incoming phone calls, email and website enquiries or requests.
• Providing the first point of contact for Charlie Waller Workplace customers, helping to identify their needs, advising them of our range of services and ensuring they receive a professional and responsive approach.
• Working with the Director of Charlie Waller Workplace and our team of freelance consultants to produce professional documentation to support the customer relationship.
• Support the team with the day-to-day running of their customer relationships from initial contact through to evaluation and invoicing.
• Support the development of our data collection, analysis and evaluation model and produce regular reports for the Director of Charlie Waller Workplace on all workplace activities.
• Develop and maintain an effective infrastructure for all materials and resources.
• Create a resource library, researching relevant information, sharing with key personnel and updating on regular basis.
• Monitor and report on the Charlie Waller Workplace budget regarding income and expenditure against customer accounts.
• Support the creation of new consultancy and training materials, manging the quality assurance process to ensure outputs meet their objectives.
• Organising office meetings, agendas and minute taking.
• Support other activities within the Trust as required. 
• Support the promotion of Charlie Waller Workplace by sourcing relevant speaking events and providing assistance at external activities, when required.
• Work with the wider Communications team and the Charitable Activities and Fundraising teams to support workplace related projects.
• Work with the wider Communications team to manage and maintain the website and promote our services through a range of media.

Person specification: Marketing coordinator

The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply. 

Criteria 

Experience, skills and abilities 

Essential

• Customer-facing confidence; able to create opportunities and build strong client relationships
• Ability to research, analyse, and present information in various formats
• Strong written communication skills, including drafting professional emails and documents
• Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint) and Zoom
• Excellent interpersonal skills; able to engage with a wide range of stakeholders
• Highly organised, with strong attention to detail; able to plan, prioritise and meet deadlines
• Confident communicator, both verbally and in writing
• Comfortable working with data and databases to monitor, evaluate and report on impact
• Skilled in supporting customer relationship management
• Awareness of website content management systems
• Able to set up and/or maintain effective information management systems
• Confident using social media platforms (particularly LinkedIn) for professional or organisational promotion
• Familiarity with email marketing tools and ability to support targeted campaigns
• Willingness to represent the Trust at relevant industry events, with a professional and engaging presence

Desirable

• Familiarity with CRM systems, CMS systems and marketing tools
• Experience supporting or delivering projects in a workplace wellbeing or training context
• Knowledge of budget monitoring

Personal attributes  

Essential

• Interest in, or knowledge of, mental health and wellbeing particularly in relation to the workplace
• Highly motivated and reliable
• Capable of working as part of a team and autonomously
• Enthusiastic and flexible with a strong willingness to learn and adapt to changing demands
• Resourceful and able to problem solve

To apply

If you would like an informal discussion with our Head of Workplace Programmes or our Head of Communications, this can be arranged via our recruitment team at recruitment(at)charliewaller(dot)org 

The deadline for applications is noon on Tuesday 26th August.

Please submit via your chosen job website or send your CV and a supporting statement to the recruitment email above. We ask that you structure your supporting statement, by providing relevant information under the person specification bullet points (combining these if multiple points are effectively responded to by one experience). This can be in bullet point form. Please try to keep your supporting statement to a maximum of 800 words, excluding headers. If you prefer to submit a video or audio recorded supporting statement, this will also be considered. Applications will not be considered without a supporting statement. 

Should you be shortlisted in the first instance, you will hear back from us by 28th August if not before. Interviews are currently scheduled to take place on 4th September and will involve a competency interview along with a short task relevant to the role. Please indicate if you are not available on this date in your supporting statement: we cannot commit to interviewing on another day but would do our best to accommodate.

We will provide details about the recruitment task three days in advance to allow candidates time to prepare. We will also provide at least 50% of the interview questions two days in advance so that all candidates can perform at their best. 

Temporary Individual Giving Manager – £29.48ph – London

Our charity-sector client is seeking an experienced Individual Giving Manager to join their Fundraising, Engagement & Communications team for approximately 2 months.

This is a hands-on role, leading all aspects of individual giving fundraising (excluding major donors and digital) — from delivering direct mail appeals to managing donor stewardship and supporting key fundraising events. You’ll also oversee the effective use of Salesforce, ensuring data accuracy and GDPR compliance.

The role

• Deliver and analyse direct mail and other appeals, including segmentation and trend analysis

• Manage the annual church-based appeal and other donor programmes

• Lead stewardship for regular givers and mid-value donors (excluding major donors)

• Manage trading programmes — merchandise selection, budgeting, fulfilment, and review

• Maintain accurate, compliant supporter data in Salesforce

• Field supporter enquiries (postal, online, phone) and ensure exceptional donor care

• Support events and community fundraising activities across the UK

• Monitor budgets and produce reports for senior management

We’re looking for someone with:

• Significant experience in individual giving fundraising within the charity sector

• Strong knowledge of Gift Aid, GDPR, and data protection

• A track record of delivering and evaluating successful fundraising appeals

• Excellent project management and organisational skills

• Experience using CRM systems (Salesforce desirable)

• The ability to work at pace, juggle priorities, and meet deadlines

• A proactive, resilient, and detail-focused approach

Contract: Temporary, c. 2 months, full-time
Salary: £53,654 FTE (pro rata) + holiday pay
Location: Primarily office-based in London (some flexibility may be possible)
Start date: ASAP

If you’re an experienced individual giving professional who can quickly hit the ground running, we’d love to hear from you. Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We’re looking for a Marketing & Content Lead – Social Enterprise to build the campaigns, content and strategies that drive income and shape the future of student-led commercial enterprise.

At the University of Manchester Students’ Union, we run a student bar, a coffee shop, a merch line, music venues, trips and events but not to generate profits for shareholders. We run them to fund services, societies, jobs, activism and frontline student support. Our commercial offer is values-led, student-powered and entirely reinvested into our mission.

As Marketing & Content Lead – Social Enterprise, you’ll lead the creative and strategic direction for marketing across 532 Bar & Kitchen, Corridor Coffee Co, Union Threads, and a year-round programme of trips, pop-ups and student-led events. These aren’t just places to hang out. They’re the engine that fuels the student experience. And your role will shape how they show up in student life.

This is not just a delivery role. You’ll be trusted to lead multichannel campaigns that blend brand storytelling with offer-led marketing. Increasing visibility, driving bookings, building loyalty and growing revenue. Whether you’re launching a new menu, rolling out a seasonal loyalty scheme, or amplifying a society-led event, you’ll ensure our marketing is student-first, insight-driven and culturally relevant.

You’ll work across Business Development, Events, Design, and Insight to deliver joined-up campaigns that feel fresh, engaging and purposeful. You’ll lead content planning and campaign delivery, manage budgets, track performance, and shape how students connect with our commercial spaces. You’ll also line-manage a graduate staff member and support a wider network of student creatives.

We’re looking for someone who’s:

• Experienced in leading multichannel marketing campaigns (hospitality, events, retail or student contexts preferred)
• Skilled in brand copywriting, content planning, and digital channel management
• Confident using CRM, email and analytics platforms to drive performance
• Comfortable managing creative workflows and coaching others

Most of all, we want someone who sees marketing not just as a function, but as a force to build communities, shift culture, and create a new model for student-led commercial success.