Data and supporter care manager jobs

Have you got the tenacity and talent to shape and execute the eoa’s digital marketing strategy to drive higher and more meaningful engagement with our target audiences?

Do you enjoy persistently looking for ways to improve performance and drive best practice to optimise audience experiences and create amazing engagement results?

As our Digital Marketing Lead you will be responsible for all digital channels including website, socials and email marketing campaigns ensuring they are aligned with and support the eoa’s strategic and operational goals.

You will also collaborate across teams sourcing and contributing content, supporting cross channel campaigns and aligning and optimising our digital activities.  This will include managing and maintaining the eoa website, ensuring it has engaging, compliant and up to date content that is optimised to deliver a seamless user experience through intuitive, accessible navigation and engaging content that meets the evolving needs of our users.

This role is perfect for a strategic thinker who is passionate about email and digital marketing and eager to drive impactful campaigns.

This role is perfect for a strategic thinker who is passionate about email and digital marketing and eager to drive impactful campaigns.

Join us on this exciting journey where your expertise will contribute to growing an economy that puts people at the heart of business.

Role Summary

Contract: Permanent

Hours: Full time, 37.5 hours per week

Location: eoa HQ (Brough) Mon - Wed, WFH Tur - Fri. Occasional UK-wide travel

Annual leave: 30 days (plus Bank Holidays)

Pension: up to 7% (matched against your own contribution) after 1 year's service

Reports to: Strategic Communications and Public Affairs Manager

Management: none

Key responsibilities

Email Marketing

• Plan and execute targeted, data-driven email marketing campaigns aligned with the eoa’s business calendar and goals, using segmentation, A/B testing, and marketing automation tools.
• Optimise email performance and reach through continuous testing, tracking, and refinement, ensuring compliance with industry best practices.
• Report campaign outcomes and performance insights regularly to stakeholders to inform future strategies

Website Management

• Manage and maintain the eoa website, ensuring timely, relevant, and SEO-optimised content through collaboration with content creators.
• Monitor analytics and user behaviour to enhance navigation, performance, and overall user experience.
• Ensure website compliance with accessibility, GDPR, and brand guidelines, coordinating with all stakeholders as needed.

Digital Strategy and Analytics

• Align and optimise digital activity across all our digital channels (website, membership community platform, and social channels) with eoa goals, collaborating across teams and supporting cross-channel campaigns.
• Monitor performance and trends, reporting on KPIs and providing insights for improvement, while staying current with best practices.

Success in this role

Success in this role means developing and delivering an effective email marketing strategy that drives higher engagement and reach with our target audiences, while also ensuring our website and digital channels offer a co-ordinated seamless user experience. This includes creating intuitive, accessible navigation and maintaining clear, engaging, and relevant content that meets the evolving needs of our users.

Key outcomes for the role

• High-Quality Content: Creation of compelling and visually appealing email templates and campaigns.
• Campaign Performance Optimisation: Continuous improvement of campaign performance through A/B testing and data-driven insights
• Audience Engagement: Increased engagement rates, including open rates, click-through rates, and conversion rates, increase in email subscribers, reduction in unsubscribe rates
• Seamless and inclusive user experience (UX): Ease of navigation (low bounce rates, high click-throughs), mobile responsiveness (consistent performance across devices), and accessibility compliance (WCAG standards and accessibility audits).
• High-quality, user focussed content experience: Content relevance and engagement (time on page, scroll depth, user feedback), clarity of messaging (user comprehension testing, bounce rates), and content freshness (frequency of updates, return visit metrics).
• SEO (Search Engine Optimization): Keyword Optimisation: Use of relevant keywords to improve search engine rankings.  Meta Tags: Proper use of meta tags, titles, and descriptions.  Alt Text: Use of alt text for images to improve accessibility and SEO.

About you

• Proven experience in successful email campaign marketing and website management.
• A high degree of experience using design tools including Canva and Adobe and managing relationships with agencies.
• Strong knowledge of CRM and marketing automation platforms such as iMIS.
• Experienced in using a mailing platform such as Mailchimp or HubSpot.
• Competence in Google Analytics and SEO best practices.
• Excellent writing, proofreading, and digital content creation skills including Canva and Adobe.
• Managing, coordinating or supporting communications or marketing campaigns and projects from start to end. 
• Strong analytical skills and experience with web analytics tools to translate insights into actionable strategies.
• Adept at working independently and collaboratively within a small team.
• Experience working with membership organisations or charities.
• Familiarity with employee ownership or purpose-driven business sectors.
• Organised, with strong time and project management skills.

The eoa commits to recruiting from a diverse range of backgrounds and welcome applications from under-represented groups. These include people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people. We recruit on both skills and fit with the values of the eoa as a purpose-driven organisation. 

We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.

Governance Officer

Hours: 21.5 hours a week
Location: Remote or Hybrid
Contract Type: Fixed term 12 months
Remuneration: Circa £17,200 dependant on experience (£30,000 Full time equivalent)

Reports to: Chief Operating Officer

Works closely with: SMT, HR Manager and Data Manager

About Us

We are seeking a proactive and detail-oriented Governance Officer to join our team and help ensure strong, effective governance across the organisation. This role is key to supporting the charity’s trustees and senior leadership team to meet their legal and regulatory responsibilities, and to uphold the highest standards of accountability and transparency.

Key Responsibilities

Board and Committee Support

• Coordinate meetings of the Board of Trustees and sub-committees, including scheduling, agenda planning, and circulation of papers.
• Take accurate and timely minutes and ensure appropriate follow-up actions are tracked and completed.
• Support trustee recruitment, induction, training, annual board effectiveness survey and skills review.
• Maintain trustees register of interests updating it annually or as and when needed, whichever is soonest.
• Monitor board members tenure periods and associated actions for re-appointment or termination.

Compliance and Regulation

• Ensure the charity complies with statutory and regulatory requirements (e.g. Charity Commission, Companies House, Office for the Scottish Charity Regulator, GDPR, Fundraising Regulator).
• Maintain accurate records including the statutory registers, governance documents, and trustee declarations.
• Write the statutory annual report sourcing content from relevant teams and updating all sections.
• Submit annual returns to the Charity Commission, Companies House and Office of the Scottish Charity Regulator.
• Support the COO in working towards and maintaining compliance with the Charity Governance code.

Governance Best Practice

• Draft new, review and update existing policies and procedures in line with current legislation and best practice ensuring they are on a rolling timetable for review.
• Monitor developments in charity law, governance codes, and relevant regulations, advising colleagues and trustees accordingly.
• Support risk management and contribute to the maintenance of the organisation’s risk register.
• Maintain the register of Leukaemia Care’s contracts with external suppliers and funders.

Organisational Support

• Work collaboratively across teams to ensure governance is embedded in the culture and operations of the charity.
• Support internal audits and the implementation of recommendations.
• Provide guidance on good governance practices across the charity.

General

In addition to the specific duties and responsibilities outlined in this job description, all Leukaemia Care employees should be aware of their specific responsibilities towards the following:

• Uphold the values of the charity and to not behave in a manner that is likely to bring the charity into disrepute.
• Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety.
• Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.

This job description is not exhaustive. It acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

Person Specification

Essential

• Strong understanding of charity governance and regulatory frameworks in the UK.
• Excellent organisational and administrative skills with strong attention to detail.
• Strong written and verbal communication skills.
• Experience of preparing board papers and taking minutes.
• Discretion and ability to handle sensitive/confidential information.
• Proficiency in Microsoft Office and document management systems.

Desirable

• Experience in a governance or company secretarial role within a charity or not-for-profit.
• Knowledge of the Charity Governance Code and other relevant sector guidance.
• Qualification in governance, law, or a related field (e.g. ICSA/CGIUKI).

About the role

This hands-on leadership role combines operational excellence with strong interpersonal skills. Reporting to the Director of Design and Technology, you'll manage a team of Project Managers whilst working closely with senior leadership to oversee project delivery, financial planning, organisational systems and growth.

You'll implement best practices for data management, risk management, and compliance in a collaborative way that supports our mission-driven work.

About us

Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.

Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.

Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.

Key responsibilities

Project management

Oversee project delivery across our organisation, ensuring quality and efficiency:

• Develop frameworks for project tracking and reporting.

• Manage and develop a team of project managers, providing resources and support.

• Monitor budgets and timelines across internal and external projects.

Financial management

Ensure financial sustainability and responsible resource management:

• Support financial planning and reporting with our board and senior leadership team.

• Oversee invoices, expenses and budget adherence.

• Assess financial risks and manage potential challenges.

Systems and processes

Build and maintain operational infrastructure that enables our effectiveness:

• Develop strategies, policies and procedures with our senior leadership team.

• Maintain and oversee our systems for efficient project tracking.

• Ensure agreed standards are met across our team and resolve operational issues.

Organisational growth

Drive strategic growth and development:

• Develop business strategies for growth across products, services and recruitment.

• Analyse our data to support strategic goals and tracking.

• Support our recruitment efforts and staff policy development.

What we’re looking for

Essential experience and skills

• Proven operations leadership experience, including managing teams and complex projects.

• Strong project management and delivery track record across multiple initiatives.

• Financial management expertise including budgeting, forecasting, and resource allocation.

• Experience with recruitment, performance management, and policy development.

• Experience with data management, reporting, and operational systems.

• Comfortable learning and adopting new technologies and processes quickly.

• Excellent communication skills, including ability to navigate difficult conversations professionally.

• High attention to detail and meticulous approach to operational standards.

• Ability to work remotely and manage diverse responsibilities with autonomy.

What we’d love to see

• Experience across different organisation types and sizes.

• Flexibility to work with different methodologies and systems.

• Risk management and compliance background.

• Comfortable representing the organisation to external stakeholders.

• Track record of implementing operational improvements and efficiencies.

Personal qualities

• You approach challenges with patience and understanding, able to communicate directly when needed whilst maintaining positive relationships.

• You're confident in your expertise but remain open to different perspectives and collaborative problem-solving.

• You take personal accountability seriously and help build a culture where others take ownership of their work.

• You enjoy working in a collaborative team environment and building positive relationships across the organisation.

• You're aligned with our mission and values and are motivated by creating positive social change.

What we offer

Salary and benefits

• £49,500-£62,000 salary, depending on experience.

• Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).

• Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.

• Pension scheme and enhanced parental leave and sick pay.

Working arrangements

• Fully remote working (must be within 4 hours of central London).

• Access to office space in London when needed.

• Co-working space expenses available for those based outside London.

• Occasional travel to London may be required (up to twice a month), with expenses covered.

• Team away days around the UK (up to four times a year), with expenses covered.

• Full equipment and tech support provided.

Growth and impact

• Direct contribution to building people's power and making positive social change.

• Collaborative, mission-driven work environment with impact across the UK.

• Professional development opportunities including training and events (assessed on an individual basis).

• Clear growth pathway in an expanding team.

How to apply

Please note: this role is for UK-based candidates who have the right to work in the UK.

What to send

• Your CV (max. two pages).

• A supporting statement answering the questions below (max. two pages).

• Both documents as PDFs attached to your email.

Questions to address

• Describe a time you led operational improvements in a complex organisation. What was your approach and what were the results?

• How would you approach building operational systems for an organisation that values collaboration and accessibility?

• What attracts you to this role at Act Build Change specifically?

Next steps

• Submit your application by Fri 11 Jul 2025.

• First round interviews will begin from the week of 28 Jul 2025.

• The role will start from Oct/Nov 2025.

We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.

The SEA LIFE TRUST is an international marine conservation charity dedicated to protecting the world’s oceans and marine life. We champion the need for plastic-free oceans, sustainable fishing, effective Marine Protected Areas, and an end to the exploitation of marine life in captivity. Through global campaigns and the direct care of marine animals in our sanctuaries, we inspire positive change every day.
 

We are now seeking an experienced and passionate Trust & Foundation Fundraising Manager on a 3-month fixed-term contract to take the lead on securing high-value grants that will make a real difference to ocean conservation. This is an exciting opportunity to help shape our trust and foundation strategy, develop new partnerships, and grow sustainable income to fund impactful projects around the world.

This can be based at any UK attraction or office, and we will consider full-time and part-time. Interview dates: 23rd and 24th June.

Key Responsibilities include:

• Drive the delivery of the SEA LIFE TRUST fundraising strategy by prioritising and expanding trust and foundation income streams.

• Build and manage a strong pipeline of trust and foundation prospects, focusing on multi-year and high-value funding opportunities.

• Write compelling, tailored cases for support and funding applications aligned to the objectives of each prospective funder.

• Cultivate and maintain strong relationships with existing funders, ensuring outstanding stewardship through regular updates and impact reporting.

• Collaborate with colleagues across our sanctuaries and within Merlin Entertainments’ Conservation, Welfare & Education team to identify fundable projects and areas of need.

• Support forecasting and budgeting alongside the Senior Head of Global Fundraising & Partnerships, ensuring income targets are met or exceeded.

• Monitor, evaluate and adapt fundraising approaches to maximise success and impact.

• Develop robust reporting and tracking systems to manage fundraising activity and report progress to senior leadership.

• Occasionally represent the SEA LIFE TRUST at internal and external meetings, events, and donor briefings.

• Support other fundraising activities as required, including corporate sponsorship and partnership opportunities.

About You

• A strong awareness of the SEA LIFE TRUST’s mission and a deep passion for protecting our oceans.

• Proven experience in securing high-value (5/6-figure) grants from trusts and foundations.

• A strategic, data-driven approach to fundraising with a focus on return on investment.

• Skilled in relationship-building, with the ability to engage senior decision-makers and tailor asks for diverse audiences.

• A confident and compelling communicator, particularly in written English, with an eye for detail and tone.

• Experience in budgeting, financial forecasting, and reporting against income targets.

• Excellent organisational skills and the ability to manage multiple deadlines in a fast-paced environment.

• Proactive, self-motivated, and approachable.

• Resilient, results-oriented, and always willing to learn from setbacks.

• Friendly, collaborative, and passionate about conservation.

• Comfortable navigating a continuously evolving charity environment.

Benefits

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here).Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

Save the Children UK has an exciting opportunity for a strategic and politically minded individual with extensive policy development experience to join us as our Senior Policy & Research Manager where you will work within the Wales team to develop policy proposals that drive political change.

Please note: this role is based in based Wales and will require a level of knowledge of this area

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Senior Policy & Research Manager, You will lead the development of evidence-based, politically informed policy strategies in Wales, drawing on research, data and the lived experience of children and families. This includes managing research projects, collaborating across teams, and producing powerful briefings and advocacy tools that influence decision-makers.

This role requires someone with a deep understanding of the Welsh policy landscape, a strategic and analytical mindset, and a values-driven approach to centring children's experiences — especially those most marginalised by systems and structures.

In this role, you will: 

• Lead on strategic policy development: Develop evidence-based, politically astute policy solutions to tackle child poverty in Wales, with a focus on social justice and equity.

• Lead research projects: Design, commission and manage research that informs policy, includes lived experience, and reflects children's rights.

• Use political acumen: Monitor the Welsh political landscape and work with public affairs colleagues to identify influencing opportunities, ensuring our research and policy work is well-timed and impactful.

• Integrate evidence into change strategies: Work closely with advocacy, media, campaigns and partnerships teams to ensure research and policy shape Save the Children's wider influencing.

• Communicate with impact: Produce compelling reports, policy briefings, consultation responses and advocacy materials that resonate with policymakers and stakeholders.

• Collaborate effectively: Build strong internal and external relationships with researchers, decision-makers, and partners across sectors

• Uphold a child rights approach: Ensure all work centres the voices, experiences and rights of children and families — especially those who are most marginalised.

• Champion diversity, equity and inclusion (DEI): Embed inclusive practices in all aspects of research, policy, and collaboration.

About you

To be successful, it is important that you have:

• Proven ability to develop strategic, evidence-based policy in complex areas like poverty or social justice.

• Deep understanding of the Welsh policy landscape and how to identify and act on influencing opportunities.

• Strong analytical thinking skills and the ability to work with diverse evidence sources.

• A highly collaborative working style, with the ability to lead or contribute to cross-functional initiatives.

• Excellent project management skills and the ability to manage multiple priorities and workstreams.

• Exceptional written and verbal communication skills, including the ability to distil complex information into accessible materials.

• Commitment to Save the Children's vision, mission and values.

Welsh language skills are desirable, and we're committed to supporting your learning as part of our accredited Welsh Language Offer.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: Tuesday 1st July at midnight

Mae gan Achub y Plant y DU gyfle cyffrous i unigolyn strategol a gwleidyddol sydd â phrofiad helaeth o ddatblygu polisi i ymuno â ni fel ein Uwch Reolwr Polisi ac Ymchwil lle byddwch yn gweithio o fewn tîm Cymru i ddatblygu cynigion polisi sy'n ysgogi newid gwleidyddol.

Sylwch: mae'r rôl hon wedi'i lleoli yng Nghymru a bydd angen lefel o wybodaeth o'r wlad hon

Amdanom Ni

Mae Achub y Plant y DU yn credu bod pob plentyn yn haeddu dyfodol. Yn y DU ac o gwmpas y byd, rydym yn gweithio bob dydd i roi dechrau iach mewn bywyd i blant, y cyfle i ddysgu a chael eu hamddiffyn rhag niwed. Pan fydd argyfwng yn taro, a phlant yn fwyaf agored i niwed, rydym bob amser ymhlith y cyntaf i ymateb a'r olaf i adael. Rydym yn sicrhau bod anghenion unigryw plant yn cael eu diwallu a bod eu lleisiau'n cael eu clywed. Rydym yn sicrhau canlyniadau parhaol i filiynau o blant, gan gynnwys y rhai anoddaf eu cyrraedd.

Am y rôl

Fel Uwch Reolwr Polisi ac Ymchwil, Byddwch yn arwain y gwaith o ddatblygu strategaethau polisi sy'n seiliedig ar dystiolaeth a gwleidyddiaeth yng Nghymru, gan ddefnyddio ymchwil, data a phrofiad bywyd plant a theuluoedd. Mae hyn yn cynnwys rheoli prosiectau ymchwil, cydweithio ar draws timau, a chynhyrchu briffiau pwerus ac offer eiriolaeth sy'n dylanwadu ar y rhai sy'n gwneud penderfyniadau.

Mae'r rôl hon yn gofyn am rywun sydd â dealltwriaeth ddofn o dirwedd polisi Cymru, meddylfryd strategol a dadansoddol, ac ymagwedd sy'n cael ei gyrru gan werthoedd i ganoli profiadau plant — yn enwedig y rhai sydd wedi'u hymyleiddio fwyaf gan systemau a strwythurau.

Yn y rôl hon, byddwch yn:

• Arwain ar ddatblygu polisi strategol: Datblygu atebion polisi gwleidyddol graff sy'n seiliedig ar dystiolaeth i fynd i'r afael â thlodi plant yng Nghymru, gan ganolbwyntio ar gyfiawnder cymdeithasol a thegwch.

• Arwain prosiectau ymchwil: Dylunio, comisiynu a rheoli ymchwil sy'n llywio polisi, yn cynnwys profiadau bywyd, ac yn adlewyrchu hawliau plant.

• Defnyddio craffter gwleidyddol: Monitro tirwedd wleidyddol Cymru a gweithio gyda chydweithwyr materion cyhoeddus i nodi cyfleoedd dylanwadu, gan sicrhau bod ein gwaith ymchwil a pholisi wedi'i amseru'n dda ac yn effeithiol.

• Integreiddio tystiolaeth i strategaethau newid: Gweithio'n agos gyda thimau eiriolaeth, y cyfryngau, ymgyrchoedd a phartneriaethau i sicrhau bod ymchwil a pholisi yn llywio dylanwad ehangach Achub y Plant.

• Cyfathrebu gydag effaith: Cynhyrchu adroddiadau cymhellol, briffiau polisi, ymatebion i'r ymgynghoriad a deunyddiau eiriolaeth sy'n atseinio gyda llunwyr polisi a rhanddeiliaid.

• Cydweithio'n effeithiol: Meithrin perthnasoedd mewnol ac allanol cryf ag ymchwilwyr, penderfynwyr a phartneriaid ar draws sectorau

• Cynnal dull gweithredu hawliau plant: Sicrhau bod lleisiau, profiadau a hawliau plant a theuluoedd yn ganolog i'r holl waith - yn enwedig y rhai sydd fwyaf ymylol.

• Hyrwyddo amrywiaeth, tegwch a chynhwysiant (DEI): Ymgorffori arferion cynhwysol ym mhob agwedd ar ymchwil, polisi, a chydweithio.

Amdanoch chi

I fod yn llwyddiannus, mae'n bwysig bod gennych chi:

• Gallu profedig i ddatblygu polisi strategol sy'n seiliedig ar dystiolaeth mewn meysydd cymhleth fel tlodi neu gyfiawnder cymdeithasol.

• Dealltwriaeth ddofn o dirwedd polisi Cymru a sut i nodi a gweithredu ar gyfleoedd dylanwadu.

• Sgiliau meddwl dadansoddol cryf a'r gallu i weithio gyda ffynonellau tystiolaeth amrywiol.

• Arddull gweithio gydweithredol, gyda'r gallu i arwain neu gyfrannu at fentrau traws-swyddogaethol.

• Sgiliau rheoli prosiect rhagorol a'r gallu i reoli nifer o flaenoriaethau a ffrydiau gwaith.

• Sgiliau cyfathrebu ysgrifenedig a llafar eithriadol, gan gynnwys y gallu i grynhoi gwybodaeth gymhleth i ddeunyddiau hygyrch.

• Ymrwymiad i weledigaeth, cenhadaeth a gwerthoedd Achub y Plant.

Mae sgiliau Cymraeg yn ddymunol, ac rydym wedi ymrwymo i gefnogi eich dysgu fel rhan o'n Cynnig Cymraeg achrededig.

Ein cynnig i chi:

Mae gweithio i elusen yn darparu un o'r buddion gorau sydd yna - ymdeimlad o bwrpas a gwobr am helpu eraill. Fodd bynnag, rydym yn deall pwysigrwydd rhoi yn ôl i'n gweithwyr er mwyn sicrhau amgylchedd gwaith hapus ac iach a chydbwysedd gwaith/bywyd.

• Rydym yn canolbwyntio ar hyblygrwydd, cynhwysiant, cydweithio, iechyd a lles yn y gwaith a thu hwnt.

• Rydym yn darparu ystod eang o fuddion a fydd yn gwobrwyo eich gwaith caled, yn eich ysgogi, ac yn eich ysbrydoli i weithio i wella bywydau plant bob dydd. Gallwch ddarllen mwy am ein buddion yma.

I ddysgu mwy am y swydd, adolygwch y Disgrifiad Swydd yn y Dogfennau atodedig.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Sarcoma UK exists to support everyone affected by sarcoma and to ensure their voices shape everything we do. As we prepare to launch our new five-year strategy, this pivotal role will help embed lived experience at the heart of our work.

We are growing our existing Involvement Programme to ensure patients, families, and supporters are meaningfully involved across all areas of Sarcoma UK’s work. As Involvement and Volunteer Coordinator, you will lead the development of our volunteering and involvement infrastructure creating impactful opportunities that inform our services, drive engagement, and raise awareness of sarcoma.

Reporting to the HR and Governance Manager, you’ll work collaboratively across all internal teams and externally with people affected by sarcoma and their support networks. This is a unique opportunity to shape how we involve our community, build capacity, and deliver on our strategic goals.

Benefits

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes

Duties and Responsibilites: 

Involving people affected by sarcoma

• Strengthen and support our existing Involvement Network, keeping members engaged and informed.
• Facilitate a variety of inclusive involvement opportunities for people affected by sarcoma, reflecting diverse capacities, interests, and abilities, and ensuring these align with our Equality, Diversity, and Inclusion (EDI) framework.
• Recruit, induct, and train new Involvement Network members, promoting the network through Sarcoma UK’s communication channels.
• Develop systems to capture meaningful feedback and measure the impact of involvement activities.
• Collaborate with colleagues within Sarcoma UK to create and facilitate meaningful involvement opportunities that engage people with lived experience in our work, ensuring these opportunities are inclusive, accessible, and aligned with our strategic goals
• Champion the voice of patients and families across Sarcoma UK’s work.
• Produce and distribute a regular involvement newsletter to communicate opportunities, updates, and information about the work of Sarcoma UK.

Volunteer Management

• Develop and implement a volunteering programme aligned with Sarcoma UK's organisational objectives.
• Design and maintain efficient systems for the recruitment, screening, induction, and support of volunteers.
• Act as the initial point of contact for volunteer recruitment and onboarding, before handing over management to the relevant staff member (e.g. fundraising event organiser or project lead) depending on the role.
• Define clear volunteer roles and pathways that deliver impact and reflect volunteer motivations and interests.
• Plan and deliver engaging training for volunteers based on role requirements.
• Maintain accurate volunteer records using our database (Raiser’s Edge NXT).
• Develop and manage volunteer policies, procedures, and risk assessments.
• Ensure compliance with volunteering regulations and best practice.
• Monitor, evaluate and report on the impact of volunteering initiatives.
• Administer volunteer expenses and coordinate recognition within agreed budgets.

 General

• Support cross-organisational projects that involve people affected by sarcoma.
• Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
• Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
• Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.

Tenant Access to Information Lead
Location: Birmingham B15 1LZ
Salary: £36,390 per annum
Hours: 35 per week
Contract: Permanent

As a leading housing organisation, we're always thinking ahead about how our tenants remain at the heart of what we do – which leads us to establish two new roles which are key to improving access to information for Tenants, fostering an environment of transparency across the frontline services we deliver.

As a Tenant Access to Information Lead, you'll be responsible for the end-to-end management and governance of fulfilling Social Tenant Access to Information Requirements (STAIR) requests, providing tenants with access to information regarding their tenancy and housing conditions. Utilising your excellent stakeholder engagement and communication skills, you'll work closely with operational teams and tenants to process requests.  You'll also support wider tenant access to information initiatives by providing analysis on key reasons for tenants requesting access, encouraging proactive sharing of information.

This is a unique opportunity to join an organisation that is proud to be an early adopter of Tenant Access to Information services!

Our ideal candidate? We're seeking a detail-oriented and proactive person, with the following experience:

• Experience within a role related to Antisocial Behaviour, Income, Estates, Lettings or Neighbourhood Management with a Housing setting; OR, experience with Freedom of Information Requests, Subject Access Requests or Data Protection.
• Applied understanding of GDPR, Data Protection and Subject Access Requests.
• Experience of using Excel and PowerBI for analysis and reporting.
• Experience of building collaborative relationships and networks with a variety of stakeholders to deliver positive outcomes for customers.
• Experience of interfacing with customers in person, in writing and over the phone.

We're a Smart Working organisation where you can expect to be present in the office for 3 days a week. In a role where effective collaboration with stakeholders across the business is key, this is important to us. We're happy to discuss individual needs, such as childcare or other caring responsibilities, to understand how we can support you in the role.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Closing Date: 1st July 2025

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can see the full Role Profile and upload a CV and Covering Letter which together highlight your suitability against the above criteria.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

Sensory Services by Sight for Surrey has been established for over 100 years.  We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers and to be as independent as possible.

An exciting opportunity has arisen within our Children and Young People’s Service.  The team enables and empowers children, young people and families to thrive, by providing a variety of vibrant and impactful services, activities and events.

This role would suit someone who enjoys and is skilled at supporting families to overcome barriers they face as a result of having a disabled child, including providing one to one support, practical assistance, and group workshops.  Candidates should have experience of working with children, young people and families in a support role.

Key responsibilities

· Ensure parent carers have someone to work alongside them to help to overcome barriers they are facing as a family as a result of their child/’s sensory impairment.

· Provide practical assistance (such as letter writing and attending meetings with a parent carer) where this is needed.  This will include assisting with the Education & Health Care Plan (EHCP) to ensure it accurately reflects their needs.

· To assess and identify when the needs of the children and their families are not being met and work with parents, other professionals, and organisations as appropriate to address the issues with the aim of ensuring that the children have the opportunities and environments that will enable them to reach their potential and achieve their aspirations.

· Reduce loneliness and social isolation for parent carers by both connecting them with wider parent carer support services, and by organising and facilitating opportunities for them to come together, such as through drop-in events at community café’s and parent led support groups.

· Empower and enable parent carers to have the knowledge, skills, confidence, and support they need to advocate for their child/children through organising group training workshops and development around specific topics, creating and sharing resources that will help, and through our Power to The Parents event.

· To support children and young people through transition from children’s services into adult services, engaging with SEND services and adult services where appropriate.

· To follow all policies, including those focused on confidentiality, equality, and diversity. 

· Keep accurate and up to date records of work completed and support provided.

· Create, share and store two anonymised case studies each month which demonstrate the barriers faced by families, and the impact of the service.

· To attend weekend and school holiday activities and events to meet and support the children, young people, and their families at a time that works for them. 

· Ensure the family support service is needs led and inclusive for all.

· Offers first line emotional support to parents and young people as they come to terms with their vision impairment/ multi-sensory impairment as appropriate and make onward referrals where appropriate for more robust assistance, such as through our counselling service. 

· To encourage parents to become involved in activities available to children & their families and to support older children to engage with the 11UP and Young Adults programme as age appropriate.

· To keep up to date with current legislation, local and national policies, research and services and to share these appropriately.

· To be proactive in safeguarding all children and adults from abuse, and report any suspected incidents of abuse, following our policies and procedures which link with the Surrey County Council Safeguarding framework.

· To undertake all mandatory training, and continuous professional development (CPD) 

· To represent the charity at external forums and as appropriate, attend meetings as a representative.

· To co-operate fully as a member of the staff team and to ensure good communication at all times including attending team meetings, supervision and annual appraisal.

· To complete any other requests, with appropriate training, to support the wider team and charity goals.

Person Specification

Essential

· Significant experience of direct work with families in a support capacity

· Experience of planning and managing own workload within established guidelines

· Experience of working in partnership with outside agencies such as the Local Authority and Education.

· Ability to respond professionally and reflectively in situations where emotions may be running high.

· Ability to problem-solve and respond in a practical way to issues that arise.

· Ability to produce own routine correspondence using/ creating standard letters

· Experience in facilitating groups and workshops.

· Excellent communication skills, with a range of audiences in a range of formats. 

· Advanced influencing skills.

· Ability to understand and react to the needs of vulnerable families.

· Ability to prioritise, and to work under pressure to specific timescales and targets.

· Knowledge, understanding and experience of working with safeguarding processes.

· Knowledge of the Equality Act and other relevant legislation, with the ability to acquire this knowledge pro-actively where it is not already in place.

· Excellent understanding of confidentiality and professional boundaries

· Knowledge and understanding of data sharing protocols

· Experience of working independently, and as part of a team.

· Ability and willingness to travel across the county as required to meet the needs of families (mileage paid at 0.45p per mile)

· An enthusiastic, positive and ‘can do’ attitude.

Desirable

· Experience working with children, and young people who have a vision impairment, multi sensory impairment, those who are hard of hearing or Deaf.

· British Sign Language (BSL) skills

· Instructed advocacy qualification

· Professional qualifications in related discipline

· Experience of setting up and developing services or projects

· Experience of producing case studies and impact reporting

We can offer you:

· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)

· Investment in your development

· Access to an Employee Assistance Programme

· Pension contributions 6% matched with the Pensions Trust

· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses

· Free parking

· A vibrant and friendly team! 

An Enhanced Disclosure and Barring Service will be required, which we can arrange.

WLIC is seeking to appoint an inspiring, highly motivated, and enthusiastic Head of Education, with a clear and compelling vision to enable every future student from our brand new education faculty, Islamic supplementary school and adult education programmes, to fulfil their potential. The Centre has recently undergone a £9.5million redevelopment which includes a dedicated floor with multiple classroom, staff and modern library facilities. The ideal candidate will have the energy and ability to lead and motivate others and will hold a deep belief in the vital role of Islamic and curricular education in young people’s lives, within a caring, respectful and co-operative environment.

This is an excellent opportunity to build on WLIC’s educational service record and to provide a stimulating and enjoyable education for students of all ages. The Head of Education will work with us to create and maintain a positive learning environment through effective school and course management, staff recruitment, financial administration, risk assessment, regulatory compliance, curriculum implementation, policy enforcement, and exemplary leadership.

About role:

Step into a role where your work makes a powerful difference every single day. As a Project Worker for Complex Needs at our new Harrow Road Assessment Hub in Westminster, you'll be part of an inspiring team at the forefront of change - supporting people as they take their first steps away from rough sleeping. Westminster has some of the highest levels of rough sleeping in the UK, and this innovative service offers short-stay, intensive support for people who may not have a local connection but are in urgent need of stability, care and a chance to rebuild. It's fast-paced, human-centred, and deeply impactful.

This is more than just a job - it’s a launchpad for a career in frontline services where you’ll develop a rich mix of skills, from trauma-informed support to multi-agency collaboration. You’ll guide people through rapid assessment and into safe, appropriate accommodation - whether that’s reconnecting them to services in other areas or helping them settle into new housing and support networks. Every day, you'll help navigate real challenges - like immigration, healthcare access, or welfare systems - and you'll see the impact of your work unfold as people regain their footing and move forward.

At Single Homeless Project (SHP), we believe in growing talent from within. This role opens the door to continuous professional development and progression across our diverse services. If you're looking for a career that challenges you, grows you, and gives you purpose, this is your opportunity to start something meaningful.

About you:

• Experience of supporting vulnerable people, ideally those affected by homelessness or multiple disadvantage.
• Strong communication and organisational skills.
• Empathy, resilience, and a commitment to person-centred working.
• Ability to manage a fast-paced environment and prioritise effectively.
• Willingness to work flexibly, including early, late, and weekend shifts on a rota.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 29th June at midnight

Interview date: Wednesday 8th and Thursday 9th July Online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

We require a highly motivated Qualifications Administrator to work within our vibrant Training Academy in Stockport Town Centre. Creative Academy is an Investors in People Platinum standard department. You will have excellent customer care skills, good communication skills, interpersonal, organisational and IT skills, and must be able to work both autonomously and as part of a team. The role will be to support the recording and development of staff learning and skills in health and social care.

Creative Support is a national not-for-profit organisation proving support to individuals with a range of care and support needs. We are committed to providing high quality learning and development opportunities to our workforce, enabling independence, wellbeing and social inclusion of the people we support.

Vacancy Reference Number: 82683

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK

Robertson Bell is exclusively partnering with Social Interest Group (SIG) to recruit an Interim Finance Director on a 9-month fixed-term contract. This is a pivotal senior leadership role within a dynamic, mission-driven organisation delivering life-changing support services across housing, mental health, addiction recovery, and complex needs.

With the Group’s new five-year strategy recently launched, this role will play a vital part in shaping and delivering the organisation’s financial approach to support its long-term ambitions. Reporting directly to the CEO and working closely with both the Senior Leadership Team (SLT) and Board, the Interim Finance Director will provide visible, robust financial leadership while safeguarding the long-term financial sustainability of the Group.

Key Responsibilities include:

• Providing robust, strategic financial advice to the CEO, SLT, and Board, ensuring sound financial insight underpins all key decisions.
• Driving the development and implementation of short, medium, and long-term financial strategies aligned to the Group’s new five-year strategic plan.
• Ensuring effective management of corporate risks, working through the Director of Compliance, Risk, and Internal Audit, and reporting to the Board as required.
• Acting as the SLT lead for contract oversight and procurement, ensuring appropriate financial governance, pricing models, and value-for-money outcomes.
• Providing clear leadership to the finance team, working closely with the Head of Finance (direct report), and supporting the ongoing development of a high-performing finance function.
• Taking ownership of finance system optimisation, budgeting, scenario planning, and overseeing both internal and external audits.
• Managing legal, insurance, and risk arrangements, including acting as the lead for Business Continuity and Disaster Recovery planning.
• Supporting the implementation and delivery of SIG’s environmental strategy, embedding sustainable practices across the Group’s operations.

The successful candidate will bring:

• Proven experience in leading organisational change within the charity (ideally social care) or housing sectors, acting as a trusted advisor to senior leadership.
• Strong cashflow management expertise, ideally gained in environments with high staffing costs and low margins.
• Demonstrated ability to engage with and influence Boards and committees, with a clear articulation of financial risks and strategy.
• A balance of strategic vision and hands-on financial leadership, with a proactive and solutions-focused approach.
• Excellent interpersonal and communication skills, with a track record of developing high-performing teams and fostering cross-functional engagement.
• A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent).

This is an exciting opportunity to join a purpose-led organisation and make a lasting impact at a critical time. Based at SIG’s Head Office in Highbury & Islington, the role offers the opportunity to lead a key finance function at the heart of an ambitious and growing Group. 

This is an exciting opportunity for a compassionate and skilled Complementary Therapist who is looking to make a real difference in the lives of bereaved families. Edward’s Trust is seeking a dedicated Complementary Therapist to provide vital support to adults who have experienced the loss of a child, as well as parents and carers of bereaved children and young people. In this role you will offer tailored wellbeing interventions, including individual and group support, while helping shape and develop our service to reach those who need it most. 

As part of our multi-disciplinary team, you will play a key role in delivering high-quality wellbeing support, working collaboratively to ensure we offer the highest-quality, holistic care. If you are passionate about holistic bereavement care and want to contribute to a supportive and dynamic charity, we would love to hear from you.

35 hours a week: Flexibility available to structure around evening/afterschool hours and weekend sessions

Hybrid role (working from the office in Morden, home and in other locations)

We are looking for an outgoing and self-motivated individual to help drive and develop vision, mission and strategy to progress the youth work of both the Schools and College Pastors initiatives under the Ascension Trust umbrella and as lead for the Synergy Network.

The focus in this role:

• Coordinating and supporting the Schools and College Pastor initiatives and developing strategies to grow and strengthen the work of our teams and also to promote the network and collaborations with other organisations.
• Enthuse and engage with stakeholders who want to work to combat serious youth violence, including faith groups, police and public sector.
• Develop and implement a future strategy for School and College Pastors and the Synergy Network.
• Develop funding bids for future initiatives such as the prevention of serious youth violence, working with the Youth Endowment Fund, Violence Reduction Units, and developing funding streams for the School and College Pastor initiatives with appropriate funding bodies.
• Develop vision, strategy and training for growth in new and existing initiatives.
• Develop and maintain a communications strategy for the Synergy Network, including events organisation, website and social media maintenance.
• Support the Synergy Network board by organising events, maintaining the website and social media platforms.
• This is a role that allows for flexibility and creativity in approach with training and support available to grow the individual in post.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.