Data and supporter care manager jobs

Are you a creative marketing professional who wants to make an impact?

The Royal Hospital Chelsea is looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting new role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.

The successful candidate will have relevant experience of delivering impactful multi-channel campaigns for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors. You'll be responsible for marketing a wide range of projects including our recently launched, nationwide Veterans' Outreach programme, the Soane Stable Yard - which is open to the public 7 days a week, and our year-round events programme, as well as working with our partners to promote the Chelsea Heritage Quarter. 

Who we're looking for:

We are seeking a proactive marketeer, who is equally comfortable planning and implementing campaigns as well as creating compelling content, with excellent attention to detail and a good understanding of what drives public engagement and support for an organisation like the Royal Hospital.

The successful candidate will be:

· A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.

• Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
• Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
• Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.

How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

A little bit about the role 

Please note this advert is expected to close on Monday 14th July at 5pm. However, we may close earlier or later depending on the success of applications 

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.

You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.

Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.

Some key responsibilities include:

• Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
• Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
• Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.

Please review the job pack for full list of responsibilities.

A little bit about you 

We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

We are looking for a Retail Operations Administration Assistant. The role is office based in our small and busy office situated above our Swindon warehouse.

As a Retail Operations Administration Assistant your role will primarily focus on supporting the return of the gift aid end of year statements. This role works within the parameters of HMRC legal requirements and therefore involves a high level of data accuracy. Duties will also consist of a range of administrative tasks to support the team, including product ordering, supplier relationships, SharePoint maintenance, Complaint & incident management, maintaining records, reporting and other ad-hoc duties to support commercial activities.

You will be responsible for:
- Managing and responding to donor communications.
- Record and respond to written returns.
- Manage and update gift aid donor database accurately and effectively.
- Maintaining records and systems in accordance with the requirements of the retail team, including SharePoint and Vantage, to ensure efficient management of information
- Building and maintaining relationships both with external and internal stakeholders.

Key Criteria:
- Excellent Organisational Skills with Attention to detail
- Excellent written and verbal communications skills
- Ability to organise own workload to meet changing deadlines
- Responsible and reliable, with the ability to work without supervision
- Comprehensive knowledge of Microsoft packages, word, excel, PowerPoint, Email, and internet
- Emotional intelligence and creative problem solver
- Willingness to work as part of a team to achieve common goals

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Closing date for applications: 3rd July. We encourage early applications as we will be conducting screenings in advance of the deadline. Interviews will be conducted WC 14th July.
Salary: £22,222 per annum
Contract: 35 hours per week 6 month fixed term contract
Based: This role is office based in our Swindon Retail Operations site.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.

The National Landscapes Association works across the UK to champion 46 nationally protected landscapes - stunning places where nature and people flourish together. We lead collaborative, inclusive action to ensure these landscapes are protected, restored, and open to all.

We’re seeking a creative and passionate Engagement Officer to lead the public-facing elements of the Gower Landscape Connections project. This role is all about helping people connect to place - inspiring local communities to explore, understand and actively care for the Gower National Landscape.

You’ll design and deliver inclusive workshops, events and volunteer activities for schools, youth groups, and community organisations, with a strong focus on reaching underrepresented communities across Swansea. Whether developing bilingual outreach materials, supporting citizen science, or co-producing projects with local partners, you’ll ensure people are at the heart of this exciting work.

We’re looking for someone who understands the value of nature and heritage, and who knows how to make environmental work relevant and meaningful for diverse audiences. If you’re enthusiastic, thoughtful, and motivated to build a more inclusive future for our landscapes, we want to hear from you.

Swyddog Ymgysylltu – Cysylltiadau Tirwedd Gŵyr

Mae Cymdeithas Tirweddau Cenedlaethol yn gweithio ledled y DU i hyrwyddo 46 o dirluniau cenedlaethol a warchodir – lleoedd godidog lle mae natur a phobl yn ffynnu gyda’i gilydd. Rydym yn arwain camau cydweithredol a chynhwysol i sicrhau bod y tirweddau hyn yn cael eu diogelu, eu hadfer ac ar gael i bawb.

Rydym yn chwilio am Swyddog Ymgysylltu creadigol ac angerddol i arwain elfennau cyhoeddus prosiect Cysylltiadau Tirwedd Gŵyr. Mae’r rôl hon yn ymwneud â helpu pobl i gysylltu â’u lle – gan ysbrydoli cymunedau lleol i archwilio, deall a gofalu’n weithredol am Dirlun Cenedlaethol Gŵyr.

Byddwch yn dylunio ac yn cyflwyno gweithdai, digwyddiadau a gweithgareddau gwirfoddol cynhwysol ar gyfer ysgolion, grwpiau ieuenctid a sefydliadau cymunedol, gyda phwyslais cryf ar gyrraedd cymunedau sydd wedi’u tangynrychioli ledled Abertawe. Boed yn datblygu deunyddiau allgymorth dwyieithog, yn cefnogi gwyddoniaeth ddinesig, neu’n cyd-gynhyrchu prosiectau gyda phartneriaid lleol – byddwch yn sicrhau bod pobl wrth galon y gwaith cyffrous hwn.

Rydym yn chwilio am rywun sy’n deall gwerth natur a threftadaeth, ac sy’n gwybod sut i wneud gwaith amgylcheddol yn berthnasol ac yn ystyrlon i gynulleidfaoedd amrywiol. Os ydych chi’n frwdfrydig, yn ystyriol, ac yn frwdfrydig i adeiladu dyfodol mwy cynhwysol i’n tirweddau – rydym am glywed gennych.

This is an opportunity to join Refuge as a Young People’s Advocate. Suitable candidates must be experienced in advocating in a multi-agency setting to secure positive life outcomes for your clients and to making the service a success.  A Safe Lives qualification is desirable.

You will be self-sufficient, assertive and possess excellent communication and interpersonal skills combined with empathy and sensitivity to build and develop supportive relationships with young people. You will maintain professional boundaries and adhere fully to Refuge’s safeguarding policies and procedures.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 2 July 2025

Interview Date: 10 and 11 July 2025

FEMINIST CLIMATE JUSTICE POLICY CAMPAIGNER

Salary

£38, 766 per annum

Contract

Permanent, full time. (5 days/35 hours per week)
Tuesday is a core working day for the majority of Wen staff.

Location

Remote/Hybrid working - Ability to travel to London and across the UK for meetings and events where necessary.  In person staff meetings in London every two months. 

Reporting to

Co-Director

To apply: 

Please complete the application form 

Deadline: 

1st July 

Interview:

15th July (online) and 23rd (in person)

ABOUT WEN 

Wen is the Women’s Environmental Network. We are an environmental charity working on issues that connect women, health, equity and environmental justice. We take an intersectional feminist approach to tackling the climate and nature emergencies.

We support women and communities to take action, amplifying racialised and marginalised women’s voices, and advocate for change. We cultivate grassroots projects, connect women to nature, create blueprints for just food systems and put gender and intersectional equality at the heart of the green economy.

We were the first charity to connect gender, health, equity and environmental justice. Since our radical beginnings in 1988, Wen’s groundbreaking campaigns have tackled issues from air pollution and plastic packaging to toxic chemicals in menstrual products and cosmetics.

Our vision

A world where women, communities and the planet thrive because values of equity, collaboration and care underpin our society.

Our mission

Wen exists to actively build a world where women, communities and the planet thrive - collaborating to create viable alternatives to oppressive systems, which end the exploitation of women and the natural world.

Our values

• Equity

• Collaboration

• Care

• Intersectional eco-feminism

WORKING AT WEN

As an intersectional feminist charity, we live and breathe our values of equity, collaboration, care and intersectional eco-feminism.

The Wen team is friendly, open and passionate about our cause and the communities we work in. Our office is based just off Brick Lane in Shoreditch and we also have another hub in Mile End, where we hold our bi-monthly team meeting with a shared lunch. We also have a weekly online check in meeting every Tuesday morning. 

ABOUT THE ROLE 

This role builds on the work of our Feminist Green New Deal  project. The Feminist Green New Deal puts the needs and priorities of women, racialised and marginalised groups at the heart of all climate policy and action and advocates for a care-led green recovery from our multiple crises of climate breakdown and inequality. The role will continue to develop our Feminist Green New Deal work engaging new audiences, stakeholders and writing new policy papers. 

As a Feminist Climate Justice Policy Campaigner you will make connections with policy makers, government departments, NGOs and influencers, bringing an intersectional feminist lens to these spaces. You will need to keep up to speed with UK climate policies and how these impact women. 

Wen works at the grassroots and policy level ensuring that grassroots perspectives are part of and shape climate policy making so a key part of the role will be linking these two levels.  You will work closely with our Climate Sisters  programme and the Tower Hamlets Food Partnership which inform our Feminist Green New Deal policy asks and campaigns, advocating for inclusive climate policy rooted in the priorities of women,  particularly racialised and marginalised groups.  We are looking to recruit a policy campaigner with in-depth  knowledge of the policy systems and strategic thinking about how to advocate for feminist climate justice at local, regional and national level in the UK working in collaboration with others.

KEY BENEFITS

• 25 days annual leave plus bank holidays, pro rata. Rising to 27 days after 5 years.

• Pension scheme, contributing 6% of salary.

• Employee Assistance Programme includes free counselling sessions that are also available to a spouse and dependents between 16-24. 

• Access to training and development opportunities.

• Menstrual leave.

• Laptop and mobile phone for work.

• Time off in lieu for agreed overtime.

• Flexible and hybrid working available. 

JOB DESCRIPTION

Key responsibilities:

• Bring an intersectional feminist climate justice lens to policy makers and debates with a focus on climate, health, food justice and environmental policies

• Work collaboratively with Wen’s Climate Sisters team to make strong connections between the grassroots and policy, drafting and devising policy responses to influence government climate policy

• Develop strategic partnerships and relationships with MPs, government departments, All Party Parliamentary Groups (APPGs), Ministers, Select Committees and key organisations in this field

• Submit evidence to Select Committee reports, inquiries and input into draft bills

• Actively engage with civil society movements around climate justice and policy

• Produce a variety of resources on the issues such as policy briefings, blogs, social media posts and talks

• Campaign on relevant policy debates on social media and other media working with the Wen comms team and influencers to communicate the issues to a wide range of audiences

• Identify, monitor, and evaluate policy issues appropriate to Wen 

• Travel and attend related policy work meetings, events and workshops as agreed 

Wen specific tasks

• Carry out all tasks in accordance with Wen’s Equal Opportunities Policy. 

• Work closely with Wen's campaigns and projects to further Feminist Climate Justice work.

• Ensure all monitoring and evaluation is completed for funders and for internal Wen purposes.  

• Ensure active promotion of an intersectional feminist approach in the campaign and contribute to this goal within Wen. 

• Share in general duties at Wen as necessary. 

Required skills and competencies:

• Ability to understand and advocate for feminist climate justice in relation to climate policy and communicate this persuasively to decision makers and a wide range of audiences

• Ability to develop and implement advocacy and campaigning strategies, working collaboratively with others.

• Ability to build and maintain relationships with a wide diversity of external individuals, representatives, groups and bodies, including government, in order to deliver Wen’s objectives.

• Ability to research and write policy briefings and blogs with an intersectional feminist climate justice lens

• Advocating and understanding of the issues faced by marginalised and racialised women and communities in relation to environmental and climate policy

• Ability to identify and develop common ground with a diverse group of organisations and individuals working with a movement-focused approach

• Deal with correspondence, media and general enquiries and information requests as required. 

PERSON SPECIFICATION

Essential 

Education and qualifications:

• Degree level qualification or equivalent work experience

Experience, Skills and Knowledge:

• At least two years direct experience of policy, advocacy and campaigning on climate and social justice

• Experience of drafting policy briefs, blogs and social media engagement

• Extensive knowledge and understanding of intersectional feminist approaches to climate justice

• Experience of building effective collaborative relationships with a diverse range of stakeholders 

• Excellent written and oral communications skills; the ability to disseminate information to a wide range of audiences and across platforms 

• Self-motivated and able to work proactively, independently and flexibly 

• Experience of monitoring and evaluation and reporting to funders 

• Experience of taking an inclusive, intersectional approach in your work 

• Commitment to gender, racial and social justice through previous work or volunteering or lived experience.

• Fluency in spoken and written English.

Desirable

• Experience of working in women’s, environmental or charitable organisations or groups 

Schools Coordinator

We have an exciting and rewarding opportunity for a Schools Coordinator (Impact Officer) to work as the primary link between partner schools and the CYUK programme.

This youth and education charity empowers diverse 18 to 25-year-olds to tackle educational inequality through a year of full-time volunteering in schools. As mentors, tutors and role models in schools, the charities volunteers support children who are furthest away from opportunity in the UK.

Position: Schools Coordinator (internal title School Impact Officer)

School locations: SE11 5QY, SE19 3NY and N17 9NA - 4 days school based

Training location: E1 6EG - 1 day per week (with some working from home)

Working schedule: Term-time working (except for the second half of August)

Hours: Working hours are 8:00 - 4:30. SE195QY - Part time 0.6 contract 3 days a week with Fridays being compulsory.

Salary: £29,144 per annum pro rata

Duration: Permanent

Start Date: August 2025

Closing Date: 8th July 2025

The Role

We have a rewarding opportunity for a School Impact Officer to train, support and develop volunteers and monitor the programme through effective administration, data management and to build a deep partnership between the school and the charity.

The Impact Officer is based predominantly in a school and is the primary link between the partner schools and the programme and is the enabler of the programme delivery.  You will support a team of volunteer mentors, who support school activities by coordinating, managing and evaluating the programme.

The Volunteer Mentors also complete a Leadership and Development programme and you will work with them on a professional development plan to chart their continuous professional development and ready them for employment.

The role is primarily a school-based post from Monday to Thursday and is based in a regional venue on most Fridays. See locations above.

About You

To be successful in this role you will need to be passionate about social change and serving a great cause. As the School Impact Officer, you will strive for excellence and support the core vision and values of the charity.

You will have:

· Excellent communication and interpersonal skills

· Strong supervision skills, able to connect and communicate effectively with a broad range of stakeholders

· The ability to understand school leadership priorities

· Flexibility in your approach to meet volunteers and pupils developmental needs

· The ability to cope well with multiple demands and to ask for support in ambiguous situations

· Ability to prioritise work to meet tight deadlines delegate appropriately and apply problem-solving skills effectively

· Good IT knowledge

· A proactive attitude, with the ability to use initiative and a professional manner and approach

Whilst not essential experience of working in a school or with schools would be an advantage in this role.

If you want to make a real difference and believe that young people can change the world, we want to hear from you!

Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:

· Great holiday entitlement

· Training including degree-level qualifications

· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%

· Free eye tests and £20 off glasses

· Interest-free travel season ticket loans

· Interest-free bike loans under the “Cycle to Work Scheme”

· Interest-free Loans to assist employees with welfare or financial hardship

· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing

· Regular all staff wellbeing sessions with external wellbeing experts

· Reservist friendly employer - Bronze award

· Laptop and mobile phone

Impact Officers are expected to foster an inclusive and fair culture across regional teams, ensuring diverse perspectives are valued and that the regional programme is accessible to volunteers from all backgrounds. The charity is committed to safeguarding and promoting the welfare of all learners including young people.

Other areas of experience may include School Partnerships, School Partnerships Officer, School Partnerships Lead, School Impact Officer, School Impact, School, Primary School, Senior School, Early Years, EYF, Volunteer Recruitment, Teacher, Education, School Engagement, School Leadership, Volunteer Management, Volunteer, Volunteer Coordinator, Volunteer Engagement, Lead, Teaching Assistant, Teaching, Youth, Secondary School Teacher, Trainee Teacher, Teacher, Youth Support, Family Support, Children’s Support, Support Officer, EYF, Mentor, Youth Mentor, Volunteer Management, School Partnerships, School Liaison, Programme Officer, Programme Lead, Programme Support, Coordinator, Administrator.

Please note this role is being advertised by NFP People on behalf of our client.

One of the UK’s most inspiring and best-known faith-based organisations, is looking for a passionate and meticulous Training Programme Facilitator to be part of the team at Hadleigh Training Centre Essex.

Hadleigh Training Centre has been providing training opportunities since 1990 for adults with additional support needs. There are currently approximately 160 trainees who attend the training centre, following personalised pathways to meet a range of outcomes. All training is designed to maximise progression opportunities, whether this be in particular vocational skills, or transferable life skills such as motivation, self-esteem and confidence.

Key Responsibilities:

As Relief Training Programme Facilitator, you will be responsible for delivering high-quality training activities for all trainees, embedding a person-centred approach within training activities, focusing on each trainee’s strengths and opportunities to increase independence. You will be required to provide comprehensive reports on each trainee’s engagement and progression towards their goals, including feedback on existing strategies within individual learning support plans. 

The successful candidate(s) will be able to demonstrate:

• A passion to be a part of the delivery of high-level training programmes to transform the lives of those we engage with, with previous experience of having worked successfully in a learning environment.
• An awareness of the barriers faced by adults with additional support needs.
• Good communication and interpersonal skills, particularly when it comes to developing good working relationships and building trust.
• The ability to identify a range of approaches when planning and delivering training to recognise individual needs.
• An awareness of relevant regulatory and compliance requirements such as health and safety, data protection, safeguarding, equality and diversity.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced DBS Disclosure check for the adult workforce.

For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Working hours: Relief role - As and when required 

Closing date: 23 July 2025

Interview Date:  To be confirmed

This is a unique opportunity for an experienced leader to help diversify the environmental sector by scaling a Black-led nature organisation to be able to demonstrate leadership on a national scale and promote and serve the interests and needs of ethnically marginalized communities in accessing nature.

Our Ambition
We’re on an exciting journey of growth. Our vision is to become a nationally recognised, well-resourced Black institution for learning about and caring for nature.

We aim to:

• Be the go-to resource for people of colour learning about the natural world and accessing outdoor spaces with confidence.
• Be the go-to resource for mainstream environmental organisations seeking to understand Black and Brown perspectives on nature.
• Strengthen networks and community among POC-led nature organisations across the UK.

Our operating income for 2025-2026 is £230,000. Our ambition is to generate an income of over £1 million by 2027-2028, growing to a 15+ staff team.

How the COO will support our vision

The role of Chief Operating Officer is central to helping us achieve our ambitions, ensuring that Wild in the City has the resources, infrastructure and working environment to achieve its annual plans, long term aims and deliver high-quality programmes.

We are not expecting the COO to implement the key areas of operations alone, we will work together to prioritise and generate the resources to build a team to cover the functionality required for steady growth. We are also motivated to ensure that the role’s salary is reviewed to meet market expectations as the role grows, dependent on funding.

This role needs an exceptional candidate who enjoys making a role their own, who is motivated by turning strategy into impactful action and who finds fulfilment in supporting others to achieve.

The COO will ensure that;

• We secure ongoing, long term financial resources, creating stability and underpinning growth, and scaling into operations in multiple regions, nationally
• We grow our staffing to provide a steady infrastructure and achieve our strategic objectives, including creating operations, fundraising, communications and research teams, and increasing our field team.
• We retain our relational, open, authentic, personable, dynamic, collaborative, innovative culture as we grow.

Who We're Looking For

We are looking for a dynamic and dependable Chief Operating Officer (COO) to help realise our vision.

We’re seeking an emotionally intelligent, commercially competent, and values-driven leader who can bring clarity, stability, and energy in a fast-paced and mission-led environment. You will thrive in turning strategy into action and impact, and in driving Wild in the City forward in scaling our delivery and leadership on a national scale.

You will bring:

• Proven experience in operational and strategic leadership
• Strong financial and commercial acumen, including income generation, budgeting, and long-term planning
• A successful track record of managing people, partnerships, and multi-disciplinary teams
• Excellent communication and relationship-building skills across staff, volunteers, partners, and board members
• Emotional resilience, sound judgement, and a calm, authentic presence
• A genuine connection to our mission and values

We welcome people from all backgrounds to fulfill the role of COO. We are mindful of the lack of diversity within senior leadership in the environmental field and encourage those from Global Majority backgrounds to apply.

Why Join Us?
This is an exciting time to join Wild in the City, we hope that you will make an application. As COO, you’ll play a central role in shaping the next chapter of our development - growing our influence, supporting Black leadership in nature, and helping transform access to the natural world for communities of colour.

Qualifications/ skills: CIPD qualified or equivalent professional HR qualification (Level 5 or above)

Time: Minimum 12 up to 16 hours per week. Can be worked flexibly but there are some essential meetings on a Monday. 

Where: Remote - UK based. Two team days per year in London / South East or online. 

Salary: £35,000-£38,000 full-time equivalent, depending on experience. This salary is in line with our organisational pay structure.

Deadline to apply: 11th July 2025

Estimated start date: September 2025

Role overview

This HR Lead role will support a unique, employee-owned, self-managed organisation. You'll play a key part in ensuring the smooth running of HR practices, advising on employee relations, and contributing to a positive, self-directed work environment.

As a self-managed organisation HR is distributed between a number of different roles. You will be working alongside our Organisational Development Lead, Training & Development Lead, Compliance Lead, HR Support, Onboarding/Offboarding Lead, Team Companion and the leadership team.

As this is a new developing role, the responsibilities listed in the Job Description are areas where Chiltern has identified HR expertise is needed at this current point in time. This gives the role holder the opportunity to further develop and shape this area of our business.

Key duties include advising on employee relations, supporting self-managed teams, and promoting a culture of continuous improvement and employee ownership, and you'll also work closely with individuals to ensure HR policies are adhered to, individuals feel empowered and engaged and that the organisation's culture aligns with its values in the delivery of HR practices.
 

Accountabilities

Responsibilities will include but are not limited to:

1. HR Strategy & Organisational Development

• Collaborate with the leadership team to drive the organisation’s People Management Strategy

• Devise and deliver HR projects to improve business efficiency and effectiveness

• Lead succession planning initiatives across the organisation

• Horizon scan for emerging HR practices and employment law developments

2. HR Policy, Compliance & Risk Management

• Develop and maintain HR policies, procedures, and the Employee Handbook to ensure legal compliance

• Ensure compliance with UK employment law across all HR functions

• Lead on:

  • Third Party Risk Policy

  • Equality Impact Assessment Policy

  • Stakeholder Engagement Policy (ensuring service user perspectives are integrated)

• Monitor adherence to internal policies, including whistleblowing, grievances, and dignity at work

• Audit EDI data bi-annually and create strategies to promote diversity and inclusion

3. Employee Relations & Case Management

• Providing advice and leading on the process for :

  • Grievances

  • Disciplinaries

  • Bullying, harassment, and capability issues

  • Redeployment and redundancy

• Lead meetings prior to disciplinary sanctions in collaboration with our HR administrator

• Mediate disputes and facilitate conflict resolution within the context of HR discussions

4. Compensation and Benefits

• Developing and maintaining salary structures

• Conducting salary benchmarking and market analysis

• Overseeing annual salary reviews

• Ensuring compliance with pay equity laws

5. Recruitment, Onboarding & Talent Management

• Oversee advertising and attraction strategies

• Support onboarding processes to aid efficiency

• Review terms and conditions, contracts, and engage with external advisors as needed

6. Attendance & Performance Management

• Manage absence cases including statutory and contractual entitlements

• Support the leadership team with performance and attendance-related challenges

7. Systems & Process Improvement

• Maintain and enhance HR systems, ensuring lean processes and the integration of e-systems

• Regularly review and improve the Staff Portal alongside our Training & Development Lead

8. Equality, Diversity & Inclusion (EDI)

• Stay updated on EDI legislation and best practice

• Support the organisation in being legally compliant, culturally relevant, and innovative in its EDI approach

• Lead data audits and present an equal opportunities review every two years

9. Professional Development & Networking

• Engage with local HR support networks, including CIPD and ACAS

• Maintain continuous professional development (CPD)

• Be an active member of Social Enterprise UK HSC HR group and attend relevant meetings

Person specification

We are looking for an efficient, well-organised, friendly person to join the team with the following qualities:

• CIPD qualified or equivalent professional HR qualification (Level 5 or above)

• Experience in a generalist HR role, including employee relations, policy development, and HR project delivery.

• Experience working on or leading Equality, Diversity and Inclusion (EDI) initiatives.

• Excellent interpersonal and communication skills, with the ability to build effective relationships across all levels

• Confident facilitator and leader of sensitive meetings and discussions, with a culture of care

• As this is a hands on role, a high level of organisational skills and the ability to manage multiple priorities and projects simultaneously is needed

• Commitment to fostering an inclusive, respectful, and supportive work environment

• Demonstrate flexibility and adaptability, with the ability to adjust to changing priorities and respond effectively to new or unforeseen challenges.

Job benefits

A key benefit in working for Chiltern is being a part of a forward thinking employee owned team, where our culture celebrates and values the voice of each individual.

Staff members benefit from a flexible working environment, creating a personal schedule based around the requirements of the role.

Ultimately, at the heart of what we do is our value of ‘care’, which is felt strongly across the team.

Additional benefits include:

• Flexible working

• 32 Days (FTE) per annum annual leave allowance (including bank holidays)

• High street discount shopping portal

• EAP package - access to confidential support and wellbeing services

About Chiltern Music Therapy

Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.

Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.

How to apply

To apply, please apply with your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role. 

We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.

We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.

For more information about Chiltern Music Therapy please visit our website. 

Associate Director Commercial

Salary: £75,000 – £80,000 + excellent benefits, including 27 days holiday, 2:1 pension (up to 12% employer contribution), plus many more

Location: London/Hybrid with at least one day per month in the office

Did you know that there are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services?

That’s nearly a third of all adults in the UK.

We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

We are continuing our work following our latest round of funding, and as a result we are now seeking an Associate Director to join our Commercial team.

As an Associate Director in our Commercial team, you’ll help lead the development, testing, and scaling of innovative financial products and services through strategic partnerships. Working at the intersection of commercial contracting, product development, and social impact, you’ll drive key initiatives to transform access to credit, insurance, and savings across the UK.

You will know your way around a contract and be adept at negotiating terms. You will also know how to dig through the ‘noise’ of a proposal to get to the real information, whilst ensuring you mitigate risk for the organisation on the schemes & pilots that you do progress.

You'll be joining a purpose-driven, high-performing team committed to long-term systemic change. If you're a commercially astute professional with a passion for improving financial inclusion, we’d love to hear from you.

This is a unique opportunity to contribute to a mission-driven organisation, ensuring resources are strategically aligned with our goals to drive meaningful social impact

Key Responsibilities:

· Lead commercial lifecycle for new product pilots – from opportunity development and partner engagement through to contracting, testing, and evaluation.

· Identify and engage mainstream and mission-aligned financial providers to co-design, pilot, and scale new propositions.

· Run transparent competitive processes, negotiate contracts, and manage supplier relationships to ensure clarity, value for money and impact.

· Oversee delivery and evaluation of pilot projects, ensuring robust data capture, impact measurement and evidence-based decision making.

· Design and structure long-term financial instruments (e.g. subsidies, guarantees) to enable sustainable scale-up of successful propositions.

· Work closely with our Propositions and Investment teams to structure deals and build investment cases for propositions.

· Represent Fair4All Finance externally with C-suite stakeholders, financial providers, and at sector events.

· Ensure sound financial and contract management; contribute to investment committee papers and internal reporting.

· Support internal knowledge sharing, deputise for senior leaders, and contribute to building a collaborative and inclusive team culture.

Essential experience and qualifications:

· Proven track record in developing and delivering commercial partnerships, ideally involving financial products or services.

· Expertise in commercial negotiations, procurement, contract management, and structuring financial arrangements.

· Familiarity with consumer-facing financial services and their delivery models.

· Strong stakeholder management, with experience operating in complex, multi-stakeholder environments.

· Experience working alongside investment teams on capital deployment or investment structures.

· High level of numeracy and ability to build and present commercial business cases.

· Excellent written and verbal communication, with the ability to influence senior stakeholders.

· Detail-oriented with strong organisational and project management skills.

· A collaborative team player with self-starter mentality and the flexibility to adapt in a dynamic environment.

Desirable experience

· Experience working in or with the public sector or civil service.

· Understanding of public procurement, subsidy control, and assessing economic/social value.

· Experience working with or supporting social purpose organisations or financial inclusion initiatives.

Person Profile

· Passionate about financial inclusion and committed to creating long-term social impact.

· Able to create partnerships and commercial structures that deliver value for all parties – customers, providers, and society.

· Comfortable working at both strategic and detailed levels, with a willingness to roll up your sleeves in a small, agile team.

· Values working with diverse stakeholders and across teams to co-create solutions.

· Adept at using data and insight to inform decisions, measure success and adapt for impact.

· Thrives in ambiguity and is able to flex priorities as new opportunities or challenges emerge.

· Confident engaging and influencing stakeholders at all levels, both internally and externally

Who are Fair4All Finance?

We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector.

Fair4All Finance is a Disability Confident Committed scheme member.

Fair4All Finance is a Disability Confident Committed member. We’re committed to an inclusive workplace and will offer an initial interview to disabled applicants who meet the essential criteria for the role. You’ll be able to indicate this in your application.

Our Benefits include:

Financial Security:

· Pension (2:1 up to 12% employer contribution), group life assurance, critical illness, and income protection, family leave

Wellbeing:

· 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

Personal & Professional Development:

· Individual discretionary Training budget

· Book Club – mission aligned, up to 4 per year

Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.

We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.

To apply, submit your application via Applied by 5pm on Friday 4th July.

Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses. Your CV will only be reviewed at a later stage in the process.

Due to the nature of our work, and depending on the role, successful applicants may be required to undergo pre-employment checks, which include employment reference, financial and criminal record checks. All checks will be role appropriate and your recruiter will confirm which checks are required. We manage our checks via TrustID

People Operations Advisor

Hybrid working

Office work based in London, Putney SW15

Salary: Up to £ 40,000 per annum depending on experience

Permanent Contract

37,5 hours a week

We currently have an exciting opportunity for a People Advisor ideally from a charity non for profit background to join our People Operations team working closely with service managers to contribute and help create an inspiring place to work through effective HR solutions, best practise and interventions. To provide a high performing service and oversee the employee life cycle of our people throughout their journey at St Christopher’s. 

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal opportunity employer and keen to develop an inclusive workforce were people feel they belong. We hope to attract application from under- represented groups including people from different cultures, nationalities, socio economic backgrounds, ages, disabilities, religion, faith, sex, orientation, child care responsibilities and with gender diverse identities.

Key aspects of the job will be: 

· Deal with any performance, conduct, grievance issues, redeployment, redundancies or appeals in a legally compliant and professional way.

· Lead responsibility for keeping people related records up to date, complete and accurate.

· Working closely with managers to ensure effective performance conversations are documented at probation, promotion, flexible working and the appraisal process.

· Preparing input data for outsourced payroll regarding salary variations, changes, sickness and rota schedules by agreed monthly deadline.

· To co-ordinate annual salary review process, evaluate jobs and benchmark salaries, wherever appropriate.

· Co-ordination and monitoring of bi-annual employee survey.

· Working with the Communication Manager supporting effective staff engagement

  The ideal candidate: 

· Sound HR generalist with a predominate lead on employee relation cases.

• ER Advisory experience, a good working knowledge of theory, legislation, and best practice.

· Hold a L5 CIPD qualification or qualified by substantial experience in a role within an organisation of a similar size.

· Full employee relations experience including complex disciplinary, grievance and employment tribunals administration.

· Experience in three or more of the following: pay and benefits, absence management, restructures, TUPE and/or HR policy development.

· Can quickly establish credibility and respect and build strong working relationships with a diverse group of people.

• Excellent organisational skills and ability to manage multiple HR related activities.
• Excellent computer literacy and sound knowledge of HR databases.
• Excellent drafting skills, attention to detail with clear concise use of written English.
• Strong phone, email and in person communication skills.

The role will appeal to a creative self- starter with positive high energy levels, enthusiasm and a real can do attitude, looking for greater autonomy and a sense of ownership. If you’re ready for the challenge and think you have the skills to drive St Christopher’s forward we would love to hear from you.

In return we offer:

· Up to £ 40,000 per annum depending on experience.

· A friendly working environment, a fun, open and honest culture.

· 25 days holiday rising to 27 days after 3 years’ service with the opportunity to buy extra leave, plus Bank Holidays, pro-rata.

· Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.

· BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.

· Interest-free season ticket loan, cycle to work scheme.

· Discount shopping scheme at hundreds of retailers across the UK.

· Discretionary Funded Training Programs.

· Employee Awards based on performance and length of service. 

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. 

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website.

Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

For more information or assistance during the application process, please visit our website. 

 Closing Date:  We will be assessing candidates and arranging interviews as applications come in so please apply as soon as possible.

We are looking for an interventions and women’s centre coordinator to work with our Minerva team on the delivery of a service across Hampshire.

Salary: £23,000 - £27,000 pro-rata

Location: Portsmouth

Hours: 17.5 Hours per week

Contract: Until March 31st 2027

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

The project:

We are in the process of expanding our service beyond our London footprint to Bedfordshire, Essex, Hampshire, Hertfordshire and Kent, along with Thames Valley, providing one-to-one advocacy and specialist work including workshops and group activities delivered by Advance in partnership with voluntary organisations.

This role plays a critical part in coordinating the group offering for women accessing our services, as well as providing administration support across the region.

In short you will:

• Be the first point of contact for clients coming to the Women’s Centre; offering a warm welcome and trauma informed approach
• Ensure the client waiting area is kept tidy with up-to-date information/leaflets and supplies of refreshments
• Facilitate direct group delivery and events at the Women’s Centre and regional venues
• Hold responsibility for the Minerva telephone number and email account in your region
• Assist in researching additional resources and events for service users; both within the Centre and across the region
• Contribute to creating and lead on updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria
• Assist the Service Manager in managing the smooth running of the Women’s Centre in your region, including managing the group workshops timetable, arranging meetings and booking external venues for client groups or training events
• Manage administration for the Hampshire Minerva team
• Assist the Service Manager with the quality assurance and collation of data and information as required, including for funder reports.

The advert will close on the 2nd of July and interviews will take place on the 9th and 10th of July.

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Lead Fitness Instructor
Harrogate, North Yorkshire

12-month Fixed Term Contract (Maternity Cover)

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Lead Fitness Instructor, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

The Active Together Programme is designed to prepare people with cancer for, and recover from, treatment quickly and to assist them to maintain healthy lifestyles after their cancer diagnosis. Further, the research evidence shows that exercise, part of the Active Together Service, can improve survival and quality of life of cancer patients.

The charity will be delivering the Active Together programme through our new Yorkshire Cancer Research Centre at Hornbeam Park, Harrogate. The service is open to patients in Yorkshire. 

Reporting to the Head of Active Together, as Lead Fitness Instructor, you will be responsible for establishing and delivering the physical activity component of the Active Together programme; training and managing a team of  Fitness Instructors who deliver the Active Together service; supporting and advising on a range of fitness activities / services to develop and deliver a rehabilitation service for adults with a cancer diagnosis; working collaboratively to deliver a multidisciplinary, inclusive and responsive service, ensuring customer service excellence and responding to service user diversity.

Specifically, you will:

Service delivery and operations

• Lead a team to deliver the Active Together service in the charity’s first bespoke cancer centre in Harrogate.
•  Manage and train the Fitness Instructors delivering the Active Together, Harrogate service.
• Implement evidenced based updates to the Active Together Service as provided by the AWRC to ensure the Active Together Programme is implemented correctly ensuring treatment fidelity and to ensure evaluation data is collected.
• Ensure the Active Together service provides advice, guidance and support to adult service users affected by cancer, adhering to service standards; providing high quality care and support.
• Ensure the services can cater to service users who may have difficulties relating to the complex emotional, psychological and physical aspects of their cancer diagnosis.
• Prepare for and confidently conduct initial appointments / assessments with new members and support the Fitness Instructors to independently deliver initial appointments/assessments.
• Create, evaluate and reassess individualised and group exercise plans to formulate a specialised programme of care for service users.
• Deliver group, and individual, exercise sessions as part of the Active Together Service.
• Provide in-depth guidance and support for a diverse range of queries; maintain confidentiality and treat sensitive issues with appropriate tact and diplomacy.
• Support or lead, where appropriate, specific projects/schemes/areas of work and evaluate the impact and effectiveness.

Communications

•  Assist with communications and the promotion of activities/services following an established set of protocols and principles, in collaboration with other areas delivering the Active Together programme as required.
• Support the development of online and public-facing resources and proactively ensure information is kept up to date and accurate e.g. social media channels, designated websites.

Key working relationships

•  Lead the team of Fitness Instructors by supporting them to develop their skills and knowledge.
• Allocate work and deploy resources to ensure they effectively manage their caseload of Active Together members ensuring staff work within relevant framework and to agreed service standards.

About You

To be considered for this role, you will need:

• To have a CIMPSA endorsed Level 4 qualification in Cancer and Exercise Rehabilitation.
• To have evidence of continued professional development relevant to the role purpose and level.
• To have experience of operating as a Lead Fitness Instructor.
• To have experience of confidently and professionally delivering safe and effective exercise classes and individual exercise programmes to people living with cancer.
• To have experience of carrying out risk assessments, exercise assessments and contributing to ongoing evaluation of services. prescribing personalised exercise programmes.
• To have in-depth knowledge of the benefits of exercise rehabilitation for people living with long term conditions including people living with cancer.
• To have outstanding customer service manner and customer service skills.
• To have excellent communication and interpersonal skills for delivering a service and working directly with Active Together members. 
• To be proficient at using Microsoft Office programs including Outlook, Word, PowerPoint and Excel with the ability to input and interpret data, to ensure reliable analysis and informed decision making.
•  To have the ability and willingness to regularly travel across the Yorkshire region.
• To have flexibility to deliver weekend and evening classes as required.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 27 June 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.