Data And Supporter Care Officer Jobs in Carshalton, Greater London
All our teams play a vital role in supporting Battersea’s mission. Whether that’s on the front line, providing direct care to our animals, or behind the scenes in our office roles. Our IT department is responsible for providing IT business support and services that align with our organisational needs.
We now have a permanent opportunity for a Senior Cloud Administrator to provide 3rd level project and helpdesk support, acting as an escalation point for the support team. This opportunity is integral to providing consistent IT support across all three of our centres.
In this role you will ensure our internal physical and virtual server and network is maintained for 7 day a week operation. Your focus will be on infrastructure, and you will work across all six of our business applications. This offers you diversity in your work and the opportunity to work on technically complex challenges.
Joining a team of 10, you will be collectively supporting a user basis of around 700. The support requests will invite you to use your entire skill set and provide opportunities for continued development.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 2nd June 2024
Interview date(s): TBC
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
We are currently seeking a fixed term Grants Impact and Evaluation specialist to provide technical monitoring, evaluation, and learning knowledge to the Grants and Programmes Team and Battersea grantees. In this role, you will support the Impact and Evaluation Lead in the design and delivery of Battersea’s approach to impact and evaluation.
This role will be based within Insight and Impact but work closely with Battersea’s Global Programmes Team. The role will be the key point of knowledge and technical support for Grants Managers in ensuring that all potential and awarded grants have an agreed monitoring and evaluation approach, and that portfolio-wide learning can be gathered and applied by Battersea and grantees.
What we can offer you
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our Hybrid Working Model
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 26th May 2024
Interview date(s): 29th/20th May 2024
For full details, please download our recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make a real difference to the myeloma community?
We’re looking for a talented and enthusiastic Scientific Knowledge and Communications Officer who has a passion for delivering high quality scientific information to a range of different audiences. You’ll have excellent written and verbal communication skills with the ability to make complex information engaging and accessible. You’ll require strong organisational skills and the ability to prioritise and manage your workload to meet strict deadlines.
About the role
This is an exciting time to join Myeloma UK as we launch our new five year strategy.
The post holder will be responsible for developing evidence led scientific communications that help engage new audiences as we aim to reach new people as part of our strategic goals. You will use your science communication expertise to bring our research and scientific information to life for a variety of audiences from people affected by myeloma to health care professionals as well as scientists and researchers.
You will support other teams across Myeloma UK by helping to develop engaging evidence led impactful communications that can be used for appeals, case for support and other activities. You’ll also work with our research and health care professional community to engage and involve them in our communications activities.
About us
Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture.
We offer flexible working and flexitime to allow you to find the right working pattern for you. We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits. We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following :
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 20 May 2024 and interviews will be held w/c 27 May 2024. You may be asked to do a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOIN THE TEAM AT HAVEN HOUSE CHILDREN’S HOSPICE
We are hiring an experienced Digital Fundraising & Marketing Manager to help us grow our fundraising and supporters and improve our brand presence in the areas we deliver our care. We want someone to join us who loves being part of a hardworking and collaborative team.
If you are dedicated and ambitious, Haven House Children's Hospice is an excellent place to grow your career. Don't hesitate to apply.
Responsibilities:
- To work with the team to collate an overall digital fundraising plan, communication channels, and measures of success
- Develop, create and implement multichannel digital fundraising campaigns, working with the relevant fundraising team
- To monitor new digital fundraising opportunities, agreeing tests with managers subject to budgets, and reporting on performance
- Evaluate, assess and adjust campaigns against digital fundraising and marketing key goals
- Help improve the website as a tool for fundraising and supporter engagement, focusing on the creation and development of landing pages, donation forms, and supporter actions
- Create engaging, impactful, and creative content to support fundraising and marketing campaigns for paid and organic digital and social media activity maximising engagement levels and income growth whenever possible.
- To lead ongoing strategic and operations testing across emails and digital fundraising to optimise fundraising for Haven House
- Produce high-quality, timely and inspiring emails for donors and supporters, to increase income and engagement
- Devise and manage innovative social media campaigns to increase social engagement, ensuring suitable mechanisms are in place to effectively evaluate their success
- Work with website developers to implement Google Analytics and Facebook tracking across the website and third-party tools
- Experience with creating and producing newsletters and appeals within an email service provider and experience with building campaigns through social media tools like Facebook Ad Manager within the software packages
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
If this role sounds right for you and you have the right skills and experience, please do download the job description and apply by returning the application form to Resourcing.
Benefits:
- As an employee you will be entitled to the following range of benefits:
- Hybrid office/home arrangement (3 days in the office)
- 27 days' annual leave
- Pension scheme (company matches contribution up to 7%
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
- Life Cover
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment.
Employment is subject to receipt of satisfactory references and a DBS check.
Closing date: 30 May 2024
Interview: w/c 6 June 2024
Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Fundraising Officer – Temporary Position from May 24 for 6 months (£24-25k)
Remote working with regular travel to the West Midlands and London as required
Why join the UK Sepsis Trust (UKST)? Because there’s an exciting opportunity to work for a significant cause and help build its sustainable future. We’re building our new fundraising team and this temporary role will play an important part in accelerating our ambitious plans to increase annual income during 2024/25.
You will become the fourth member of the Fundraising Team (there are 3 full time staff) and will help to support the fundraising team.
Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK with approximately 48,000 deaths. UKST aims to reduce preventable deaths from this ‘killer’ condition. We achieve this by:
· Raising awareness
· Supporting those affected by sepsis
· Educating health professionals
· Lobbying political organisations for better sepsis and severe infection care
Key Responsibilities
1. Deliver supporter journeys i.e. fundraising resources and stewardship communications to maximise supporter numbers, retention and engagement.
2. Use UKST’s CRM system (Raiser’s Edge) to accurately capture fundraiser information and key data contributing to the improved development and implementation of fundraising processes.
3. Communicate proactively and effectively with team members to pass on all relevant information, deliver excellent supporter care and to maximise fundraising opportunities.
4. Provide excellent customer service members of the public, either via phone, mail and in person, help to develop Fundraising activity whilst also offering our Support Services where necessary.
5. Represent the charity as and when required in schools, local businesses, and community groups, including speaking at events if – not essential
6. Keep up to date with best practice in fundraising and ensure compliance with the latest legislation and guidelines.
7. Assist in prioritising & managing enquiries about our Community Fundraising Programme via our dedicated inboxes.
8. Work collaboratively with the fundraising team and our Communications and Marketing Team to ensure maximum press and social media coverage is obtained for UKST’s community fundraising activities.
Day to day activities will include:
1. Managing an inbox and replying to enquiries in a timely and professional manner
1. Problem solving for fundraisers – finding the optimum way they can achieve their goals
2. Support the Event Team Lead with sending out merchandise
2. Download Giving reports and send thank yous to donors and fundraisers
3. Record Supporter details on CRM
4. Cover for holiday periods and manage an inbox in their absence
To be successful in this role you will have:
1. Experience of working in fundraising in a UK registered charity
2. Experience of donor relationship management using a fundraising CRM.
3. An understanding of community fundraising.
4. A proven track record of working effectively in a team.
5. Excellent communication, presentation and organisational skills.
6. The ability to prioritise diverse workloads and meet shifting demands.
7. Flexibility to work evening and weekends as necessary and travel when required.
8. The ability to undertake most of your work remotely, and plan and co-ordinate your day effectively.
The client requests no contact from agencies or media sales.
An inspirational charity is seeking an inspirational CEO. The Amber Trust is a unique charity, dedicated to funding music opportunities for blind and partially sighted children and young people.
Job title: Chief Executive Officer
Reporting to: Board of Trustees through the Chair
Location: Flexibility to work remotely with at least one day per week in our SW London and other locations for meetings as required
Hours:,30 – 37.5 hours per week TBA with candidate
Contract: Permanent
Salary range: £55 - £60K pro-rata (depending on experience)
Charity overview
The Amber Trust provides musical opportunities for blind and partially sighted children, including those with additional disabilities, via its Music Awards and Music Services.
Amber Music Awards fund instrumental and singing lessons, the purchase of musical instruments and specialist software, funding for concert tickets, and travel to musical activities for vision impaired children throughout the UK. In addition, there are structured programmes in its Music Services.
‘Little Amber’ is a service that offers music resources and quarterly sessions with a specially trained music practitioner to children under five and their families. ‘AmberPlus’ provides music resources and sessions offered on a termly basis to children over five who also have complex needs.’ ‘With Music in Mind’ is a new service for visually impaired children and young people with life-limiting neurodegenerative disease. Amber’s workshop scheme offers music sessions for groups of children in schools, charities and community organisations.
We have also developed extensive online music resources for teachers that are freely downloadable from anywhere in the world.
The Charity has a turnover of around £400k, employs a small central administrative team, and, for the music services, works through a large network of self-employed practitioners.
Role purpose
The Chief Executive Officer is responsible to the Board of Trustees for leading The Amber Trust, developing and realising Amber’s vision and strategy, and playing a key ambassadorial role with funders and other senior stakeholders. The CEO is responsible for the management of the charity and its staff and the execution of Amber’s targets, plans and policies, ensuring that resources are used to best effect in meeting the needs of beneficiaries. The CEO is responsible for initiating and overseeing new initiatives that will ensure Amber plays a leading role in the field of music and blindness in children and young people into the future.
Role Description
Accountabilities: To develop, lead and manage The Amber Trust, in particular:
Strategy
• to develop and deliver innovative projects and services in accordance with Amber’s strategy.
• to ensure Amber flourishes, meeting all its charitable objectives and its legal obligations as a charity and a company limited by guarantee, and to honour its duty of care to its staff, beneficiaries and other stakeholders;
• to maintain Amber’s ethos of providing individual and personal support to beneficiaries and their families;
• to lead Amber in the development and implementation of its long- and medium-term strategy and annual business plans in accordance with the strategic direction and policy framework agreed by the Trustees;
Fundraising and events
• to attend, represent and promote Amber at meetings, conferences and other events, enhancing its profile across the UK – occasional evening and weekend work and travel may be required for this;
• to manage volunteers and liaise effectively with fundraisers and individual donors;
• to engage in fundraising and income-generating activity to ensure the sustainability and growth of Amber, including bid writing activity;
• to monitor and evaluate the services offered by Amber as required by external funders and Trustees, writing and submitting reports to deadline
Operations
• to manage and support operations and services and to be hands-on where required to ensure these are delivered;
• to be pro-active in maintaining digital media relating to Amber and its work, including (but not limited to) its web page, Facebook, Twitter, Instagram, LinkedIn, and YouTube;
• to manage the budget prudently to ensure Amber’s financial soundness;
• to ensure efficiency and effectiveness externally in service delivery, and internally in its systems, resources and infrastructure;
• to communicate effectively and in a timely manner with Trustees, organising and contributing to regular meetings for the Board, and its Investment, Fundraising, Digital Media, Music Awards and Music Services subcommittees, including the provision of reports, financial information, data on service delivery and all other matters to enable the Trustees to fulfil their governance role.
People management
• to manage staff, setting their objectives and ensuring that these are met, and that colleagues appreciate the ethos and values of Amber, and work in accordance with its strategic objectives, with regular update meetings and an appraisal cycle, and to monitor and recommend to Trustees appropriate remuneration;
• to ensure all staff are aware of current national policies and procedures relating to safeguarding in relation to the children and young people that Amber serves, and are given training annually.
Also to undertake other such duties as may reasonably be required from time to time by the Trustees.
Person specification
The successful candidate will be able to demonstrate that they have the following essential requirements:
Essential criteria
· Proven leadership experience in the third sector
· Proven management experience in at least two organisations
· Demonstrable passion for music
· Experience of measuring the impact of charitable services and driving quality improvements
· Degree level education or equivalent
Knowledge, skills and experience
· Experience of working with trustee boards and an understanding of their role and governance experience
· Experience of programme development and the management of grants
· Familiarity with UK charity law and governance issues
· Awareness of disability issues
· A track record of successful fundraising
· Experience of staff management including personal development, objective-setting, recruitment and performance management
· A high level of computer literacy in standard office packages and CRM systems such as Salesforce ;
Competencies and personal qualities
· The capacity for innovative thinking
· The ability to motivate self and others – of developing a vision and enlisting others to share it
· The ability to see ideas through from concept to implementation and evaluation
· The capacity to operate at a strategic level and to analyse and understand complex issues;
· The ability to prepare and manage budgets;
· Strong organisational, written and oral communication skills, including experience and confidence in public speaking and in effective report writing
· The ability to work in a self-directed manner, and to develop good working relationships with stakeholders
· A commitment to equity, diversity and inclusion, treating people from all backgrounds with respect, dignity
· The right to reside and work permanently in the UK
Desirable criteria
· Experience of working with or caring for people with visual impairment
· Familiarity with the UK education system, and in particular, music education
· Knowledge of and familiarity with special education provision, incl]uding special schools
· Familiarity with other regional and national music organisations working in the field of music education.
The closing date for all applications is 9:00 am Monday, 20th May 2024. Initial interviews are planned to take place face-to-face in London on Wednesday 29th and Thursday 30th May 2024.
To apply to the role, please send a CV and covering letter, outlining your motivation for applying for the role and how you meet the essential criteria.
To apply to the role, please send a CV and covering letter, outlining your motivation for applying for the role and how you meet the essential criteria.
About CleanupUK
We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.
Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.
Main duties of the role
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To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team.
Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers.
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To attend weekly team meetings
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To assist in research into new areas of operation for the charity.
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To oversee orders of equipment and printed resources to our partners with various suppliers around the country.
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To maintain meticulous records regarding our growing national Cleanup Hub network of community partners.
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To collate statistics and create regular reports of programme activity, using our website and new database.
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To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.
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To use Mail Chimp to send mailers to our partners and followers.
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Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.
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To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements.
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To assist with staff recruitment and induction processes.
Chief Executive: leads our strategic direction / reports to the Trustees
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To organise board meetings; booking diary dates, venues, catering and taking minutes.
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To attend and take detailed minutes at board meetings and any other meetings required.
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To process invoices, expense claims and credit card statements.
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To assist with staff recruitment and induction processes.
Corporate Partnerships: manages relationships with our corporate partners
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To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.
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To assist with staff recruitment and induction processes.
Interviews will take place via Microsoft Teams
The client requests no contact from agencies or media sales.
Company Description
We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges. We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and individuals to unleash the positive potential of the investment system. We aim to build a world where our financial system serves our planet and its people.
Team
ShareAction is widely recognised as a thought leader in the field of responsible investment (RI). The organisation has grown rapidly in the last three years, more than doubling in size, and expanding our impact and reach significantly. With this growth comes the exciting challenge of managing our increasing number of high value funding partnerships while continuing to grow.
Our Fundraising Team is formed of several fundraising strands, an established grants programme, a digital fundraising stream raising income from the public, and a philanthropy team working with individuals. We are seeking a Senior Fundraising Officer to join us to support our exciting fundraising initiatives.
What you’ll do (key responsibilities)
Reporting to the Senior Fundraising Manager, you will be instrumental in supporting our Fundraising team across; Trusts & Foundations, Major Donors and Individual Giving.
In assisting with the coordination of the fundraising portfolio, the main responsibilities of the role will include:
- Leading on the delivery of 2 x Individual Giving appeals per year (Big Give);
- Leading on our Gift Aid management for all donors;
- Monitoring our team inbox, online and postal donations and ensuring a high level of donor care is maintained, including thanking and being the first point of contact for individual donor enquiries;
- Maintaining up-to-date supporter records on our database and identifying opportunities to improve processes for tracking relationships and capturing data on our progress;
- Prospect Research for trusts, foundations, statutory funders, as well as major donors identified by the team;
- Acting as the Relationship Manager for a small pipeline of Trust and Foundations;
- Assisting in the planning, administration and delivery of fundraising and stewardship events;
- Assisting in regular reporting and updates to both staff and funders;
- Working with our Finance team to track donation payments, process invoices etc;
- Supporting the Senior Fundraising Manager and the Communications team in the online planning, administration and analysis of Individual Giving Programmes;
- Supporting with copywriting and pulling information together to share with funders;
- Support with management of donation platforms;
- Other ad-hoc administrative duties as and when required.
For further information and to apply, please visit our website via the Apply button.
Deadline for applications: 9 a.m. on Monday 20 May 2024
Senior Committees Officer
£42,646 pa plus excellent benefits
Aldgate, London
35 hours per week
As Senior Committees Officer, you can manage a small team to support effective member engagement through committee secretariat services. This will suit you if have managed or supervised a team. This could be an opportunity if you are looking to move into formal management.
You will have experience of managing committee governance and support to enable efficiencies in administration processes. Such efficiencies will link to development of a new CRM.
Your focus on quality and detail will be coupled with an ability to proactively plan and prioritise a busy workload. You have a flexible approach to deliver the best outcome for members in a sensitive, confidential, and supportive manner. You enjoy working on your own initiative, can motivate and influence others.
The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements currently in place.
Closing date: 10am, 20 May 2024.
The client requests no contact from agencies or media sales.
Senior Social Media Officer
Are you passionate about social media and have experience of managing content across a range of platforms?
Sue Ryder is looking for a Senior Social Media Officer to join the Digital Team, to manage our portfolio of social media accounts and develop the charity’s channels to showcase the importance of our end-of-life care and bereavement support.
The Role
Reporting to the Social Media Manager, the role works closely with colleagues across the charity including fundraising, health & social care, and retail. Our social channels play a key role in providing support to people who are struggling with grief, as well as being an important engagement tool with our supporters. The role will be responsible for the content creation and planning across our accounts, including content around grief and bereavement, as well as taking ownership of key paid social campaigns.
Key Responsibilities:
· Content planning for our local channels and leading on social media activities for fundraising events, PR campaigns and other projects.
· Creating content with a story-led approach including copywriting and developing visual assets for our national and retail accounts including Facebook, Instagram, Twitter/X, LinkedIn and TikTok.
· Manage the response matrix for our social media moderation and escalation processes in line with organisational safeguarding procedures.
· Moderation cover for the Online Community and deputise for the Social Media Manager in meetings/project groups. Supervise the Social Media Assistant through proofreading, monitoring and delegating tasks.
· Gather data and insights to develop reports with actionable recommendations.
· Plan and implement paid social campaigns for fundraising events throughout the year.
· Provide training and support for colleagues in social media best practices.
About You:
· Experience in planning and coordinating social media content for different platforms
· Highly proficient digital copywriter with excellent attention to detail
· Intermediate level of Photoshop or Canva skills
· Experience creating and editing high-quality videos for social media and mobile
· Experience of using GA4, Looker Studio and Excel to build reports
· Ability to create, manage and optimise paid-for social media campaigns
· Excellent organisational skills and ability to efficiently work across a multi-disciplinary team to prioritise projects and content
· Experience of monitoring social media out of hours
Competitive Benefits Package
· 27 days holiday rising to 33 with length of service plus bank holidays
· Company pension scheme
· Staff discount with thousands of retailers
· Refer a friend scheme - £250
· Enhanced maternity, paternity and adoption pay
· and lots more. Please visit our careers website for the full list.
Closing date: 27th May
Interview date: We are interviewing on a rolling basis
Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments.
An initial call will be arranged prior to invitation to interview
If you want more than just a job. We want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Purpose of the Role
The Digital Marketing Manager will implement and help develop a new digital marketing strategy, crucial to the ongoing development of ArtsEd’s profile and reputation and the successful delivery of all our programmes.
Understanding the needs of current and prospective students and pupils and their parents, and being able to identify digital plans and initiatives which will enable ArtsEd to meet both the long and short-term needs is a central aspect of the role.
The Digital Marketing Manager will lead in the planning and implementation of digitally creative and customer focused campaigns and will be responsible for the achievement of student and pupil recruitment targets. They will work closely with senior staff and the rest of the Marketing team to deliver highly effective experiences to all stakeholders and potential stakeholders.
The Digital Marketing Manager will be responsible for the continuing development of ArtsEd’s online profile amongst all of our target audiences, including high-level industry connections, potential supporters and the local community, alongside potential students, pupils and parents.
In addition, the Digital Marketing Manager will be responsible for ensuring that ArtsEd’s messaging is consistent, innovative and compelling across all platforms.
Digital Marketing
- Plan and execute digital marketing, including SEO/SEM, email, social media and display advertising campaigns in collaboration with the wider marketing team.
- Use digital marketing expertise to create effective user funnels to optimise conversion rates, tracking user behaviour in order to refine processes.
- Collaborate closely with staff across the organisation to identify storytelling opportunities to ensure a full understanding of ArtsEd’s broad range of target audiences.
- Set up digital advertising campaigns through Meta, Google Ads and other platforms
- Utilise excellent graphic design skills to collaborate with the team on the design and delivery of different digital campaigns for all stakeholder groups. This will include mass e-mails, social media posts and digital collateral as required.
- Instrument conversion points and optimize user funnels.
- Monitor social media communications (both comments on posts and direct messages) and respond in a timely and appropriate manner.
Design & Brand
- Be a guardian of the ArtsEd brand, ensuring correct and effective use of our branding and house style both internally and externally.
- Ensure all digital information is accurate, up to date and relevant.
- Ensure ArtsEd embraces and celebrates diversity and inclusion through all digital marketing touchpoints.
- Develop and manage image library including liaising with relevant staff to select images, co-ordinating in-house photography and film requirements, up-dating plasma screen and fulfilling external requests for images.
- Ensure all touchpoints communicate ArtsEd visual identity. Working with the wider Marketing team to review and implement ArtsEd brand architecture structure on digital platforms
Graphic Design
- Create print and digital advertising material using Canva or similar software.
- Design and create in-house digital signage and support the Marketing Officer where needed.
- Support the print production process, liaising with printers and publications, proof reading and adapting print collateral as required.
Recruitment
- Lead on the implementation and delivery of a robust digital marketing strategy to optimise student and pupil recruitment across the whole organisation. This will include:
- Building on existing digital activity to maximise its reach and impact against all of our target audiences, including digital and associated print advertising.
- Managing an associated programme of recruitment focused events and activities, both virtual and face-to-face, to raise our profile and to maximise our enquires, registrations, applications and acceptances across all of our activities.
- Supporting the relevant teams in the delivery of this programme, which will include existing activity e.g. Day School and Sixth Form Open Days, degree audition days and our outreach programme.
- To programme our email marketing conversion communication using software Mailer Lite/MailChimp
- Overseeing the production of all marketing collateral.
Social Media
- Overseeing the planning and delivery of a social media plan that aligns with and enhances all strands of the marketing and communications strategy
- Create engaging and content drive social media assets.
- Oversee and a schedule the delivery of day-to-day social media content
- Work with the marketing officer to Launch as short form video content strategy for all platforms with aligns with the Marketing and organisations strategy.
- Be the expert in understanding movements regarding social networks ensuring ArtsEd has a presence and brand building content on the right platforms.
- To have responsibility for all digital advertising, including social paid adverts.
Website
- Manage through line managed staff all aspects of the ArtsEd website, ensuring that it remains relevant to all users at all times. This will include:-
- Ensuring factual content is kept up-to-date, imagery and video is regularly refreshed and that the overall site reflects ArtsEd’s unique offer.
- Identifying opportunities to create and update brand focused content
- SEO
- Analytics
Market Analysis/Planning
- Review and analysis of data to identify competitor tactics, market trends, new opportunities and challenges.
- Ability to understand different audiences and relevant content to ensure successful conversion rates and enhance the student and stakeholders experience.
- Explore new methods for collection of data and how this can be used to improve recruitment processes
- Complete quarterly digital impact reports
- Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
- Implement regular surveys of students and staff, collecting quantitative and qualitative material to support marketing and communication campaigns.
- Stay up to date with the latest trends and best practices in online marketing and measurement.
- Shape outcome based on data.
Events
- Work with team on the planning and delivery on a programme of events, including Auditions, Open Evenings and Open Events.
Other
- Carry out any other duties as reasonably requested.
- Commitment to equity, inclusion and diversity
- Line management of direct report
Joining New Horizon Youth Centre as a Grants Officer means not only stepping into a role of significant impact but also becoming part of an organisation deeply rooted in long-term, strong relationships with our funders. Last year, an impressive 43% of our income came through trusts and foundations, a testament to the trust and credibility we've built over the years. Last year, we surpassed expectations by raising £4 million with just three members of staff, showcasing our dedication and effectiveness in fundraising. This year, our sights are set even higher, with a target of £4.7 million. As part of our investment to achieve this ambitious goal, we're seeking a passionate and driven individual to join our Fundraising Team. Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand. This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an exceptional place to fundraise. If you're seeking not just a job, but a deeply fulfilling experience where your work directly transforms lives, then New Horizon Youth Centre is for you.
Salary: £31,200 - £34,736
Application Closing Date: 10am, 29/05/2024
The client requests no contact from agencies or media sales.
We are looking for a Communications and Engagement Officer with at least two years of relevant experience, who will be able to contribute to our new VCS Capacity Building contract.
Having a good level of experience in producing and designing communications content, excellent copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a strong track record in developing communications which stand out and increase both engagement and awareness.
Someone who enjoys working with the local community and able to use their communication and engagement skills to ensure we are reaching all parts of the VCS community within the Borough of Haringey. Having knowledge of the VCS within Haringey would be an advantage, but not essential.
You’ll have strong digital skills, including Adobe Creative Cloud (or at least InDesign), website CMS, social media and Microsoft O365, with an interest in learning and developing your skills on the job.
The role
MIND in Haringey and its partner Public Voice delivers the Voluntary and Community (VCS) Capacity Building contract commissioned by the London Borough of Haringey. The contract, which runs from May 2024 to April 2027 can be extended for a further four years at the discretion of the Client. The Contract includes the administration and management of the Volunteer Centre and the development and promotion of a Navigation Network (NavNet) knowledge sharing platform, META Workplace.
The Community Collaborative team will be located across different sectors of the Borough employed by either MIND in Haringey or Public Voice who make up the consortium partners. Day-to-day management of the Community Collaborative service is the responsibility of the Haringey Community Collaborative Manager.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a good communicator with an understanding of the issues affecting carers? Do you have strong emotional resilience and a desire to help others? Do you enjoyed a busy and rewarding working environment?
We have an opportunity to work for our Adult Carers Team as an Adult Carers Support Advisor. You will provide emotional and practical support to Adult Carers in the London Borough of Bromley, aligned and working closely with the integrated care networks.
- To offer emotional and practical support to build resilience for carers on a one-to one basis.
- To provide support face to face, over the phone and in group settings.
- To develop and run local support groups.
- To actively target those carers facing multiple issues, most likely to fall into crisis
- To support carers to access and where appropriate complete Carer’s Assessments
- To build and maintain a network of contacts with local service providers
- To organise and participate in training events for carers and professionals.
- To organise and participate in events for carers and or to raise awareness of carers needs, such as but not limited to Carers Week and Carers Rights Day
- To run an active caseload within the KPI requirements of the Bromley Well contract.
- To input cases on to the Charity log system accurately
- To ensure that services are accessible to carers.
- To participate in the provision of news and the production of the Carers newsletter
- To collaborate with other Bromley Well partners, including Mencap/MIND etc. to ensure effective appropriate referral pathways for quality service provision.
- To abide by and take part in the development and review of policy and procedure for the Carers pathway.
- At all times to maintain the professional integrity and reputation of the Charity and represent their main interests in any dealings with other bodies, groups and individuals.
- Attend staff meetings, supervision and organisational events as required.
- Collect case studies to help demonstrate AGE UK Bromley and Greenwich’s Adult Carers Support service’s impact.
- To undertake any other duties commensurate with the purpose and remit of the post.
- Undertake out of hours and weekend work as the role requires for which TOIL will be granted
If you think you are able to make a difference to the lives of adult carers, we would love to hear from you. For further details please read through the job pack and apply via our website.
The client requests no contact from agencies or media sales.
Digital Marketing Manager
We are seeking a talented, experienced and proactive individual to join the charity at this critical and exciting stage of growth and development, and to lead on the delivery of the new digital marketing strategy.
This is a fantastic opportunity to work in a small but hard-working marketing team at the national charity caring for the NHS, and to support the organisation with their digital marketing activity.
Position: Digital Marketing Manager
Location: Home based and flexible – able to work in Warwick and London offices occasionally, and at other locations nationally when required.
Salary: £40,000 - £45,000 per annum
Hours: Full Time (35 hours per week)
Contract: Permanent
Benefits: 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns
Closing Date: Friday 31st May 23.59
Interview Date: W/C 10th June
About the Role
NHS Charities Together is at an exciting stage in its journey and about to embark on an ambitious new strategy. As the mission of the organisation evolves, the digital channels and digital marketing practices need to evolve with it, ensuring that digital opportunities and learnings across the entire organisation is maximised – to achieve the brand and fundraising objectives.
As the Digital Marketing Manager, your key responsibilities include:
· Delivery of the digital marketing strategy
· Website, Google Analytics and paid social management
· Championing digital knowledge and expertise across the organisation
· Agency management
· Supporting comms and wider teams with digital marketing activities.
About You
You will have experience of delivering digital marketing campaigns and activities in a communications, marketing or fundraising environment. You will be analytical, with a keen eye for detail with the ability to provide guidance and help for other teams across the organisation. With an excellent understanding of key digital marketing metrics, you be confident making data driven decisions.
You will also have experience of:
· Managing digital channels, including websites, analytics platforms, and social media accounts.
· Working with key digital marketing tools including GA4, Meta Business manager and others where relevant.
· Implementing SEO across digital channels.
· Monitoring and evaluating digital activity, with good analytical skills and ability to apply insights into practice.
· Digital audiences and using digital data to understand audiences.
· Managing external agencies and getting the most out of them.
About the Organisation
This is an exciting time to join the organisation as we begin to plan and deliver against our newly launched strategy, to achieve our vision of a future with a thriving NHS and the best possible healthcare for everyone, in which the finance team plays a vital role.
You will be asked to provide a copy of your CV and a supporting statement outlining how you meet the job description, person specification and any preference for a specific programme, via NFP People. The supporting statement should be no more than 2 sides of A4.
Please indicate which role you are applying for. If applying for both please submit a single CV but a separate personal statement for each outlining how your skills and experience meet the requirements of each role.
Other roles you may have experience of could include Digital Marketing, Marketing, Digital, Marketing and Communications, Digital Marketing and Communications, Digital Marketing Manager, Marketing Manager, Digital Manager, Marketing and Communications Manager, Digital Marketing and Communications Manager, Fundraising, Digital Fundraising, Campaigns.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.