Data and supporter services manager jobs
Customer Services Advisor
We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services.
Position: Customer Services Advisor
Salary: £28,357 per annum
Location: Hammersmith with hybrid working
Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays
Contract: Permanent
Closing date: Friday 19 December 2025
Interview date: Week commencing 12 January 2026
About the Role
You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported.
Key responsibilities include:
- Managing customer enquiries by phone and email, providing clear and accurate information
- Handling tenancy and responsive repair queries, raising works orders and keeping residents informed
- Keeping records and systems updated with detailed and accurate notes
- Liaising with contractors to ensure repairs are completed efficiently
- Supporting rent and service charge enquiries, including taking payments
- Helping to manage voids and lettings by keeping applicant information up to date
- Working with colleagues across the organisation to ensure a seamless and resident focused service
- Responding professionally to complaints and helping drive improvements based on resident feedback
- Ensuring all work complies with policies, procedures, safeguarding and data protection requirements
About You
We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience.
You will have:
- Experience providing high quality customer service, including managing difficult conversations
- Excellent written and verbal communication skills
- Strong IT skills, including confidence using Microsoft Office
- Experience handling a high volume of calls
- Ability to prioritise workload and work to deadlines
- A collaborative approach and the confidence to use your own judgement
- Empathy, professionalism and a commitment to supporting residents
- An understanding of equality, diversity and inclusion
It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided.
About the Organisation
The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.
Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Children & Partnerships Manager
We have an exciting opportunity for a Children & Partnerships Manager to play a vital role in expanding our national referral network and ensuring more children across the UK can access the life-changing breaks we provide. This new role will work closely with our Development Director and Referrals Team to strengthen relationships with schools, Local Authorities, charities and community groups who support children aged 8–13 facing significant challenges.
Position: Children & Partnerships Manager
Location: Home-based with national travel
Salary: £32,000–£35,000 per annum
Hours: Full-time preferred (part-time considered)
Duration: 12-month fixed term (potential to extend)
Closing Date: Sunday 11th January 2026 at 11.59pm
About the role
As Children & Partnerships Manager, you will be at the forefront of driving national growth by identifying, engaging and nurturing the referral and delivery partners who help us reach the children who need us most. You will map areas of greatest need, build trusted relationships with key organisations, and support frontline professionals to confidently refer children onto our fully funded five-day breaks.
Some of your key responsibilities will include:
- Mapping UK regions with high child poverty and low current engagement to identify priority areas.
- Developing and delivering a national strategy to grow the referral base.
- Proactively seeking new partnership opportunities with MATs, Local Authorities, schools, charities and community organisations.
- Cultivating strong relationships with existing referrers and encouraging them to champion the charity within their networks.
- Representing the charity at events, networks and forums to raise awareness of our impact.
- Meeting directly with teachers, social workers and other professionals to showcase our service and explain the referral process.
- Working closely with the Referrals Team to ensure smooth onboarding of new partners and clarity around referral requirements.
About you
We are looking for a proactive and determined relationship-builder with a strong understanding of the challenges facing children and young people.
You will have the following essential skills and experience:
- Proven experience in partnership development, stakeholder engagement or network building
- Outstanding communication and influencing skills, comfortable engaging with a wide range of professionals.
- Strong relationship building capabilities and persistence in reaching key decision makers.
- Ability to work independently, prioritise tasks and travel nationally when required.
- Commitment to improving outcomes for disadvantaged children and championing equality and inclusion.
- A collaborative approach and confidence working across teams to support shared goals.
It would be desirable if you also have:
- Experience working within or alongside schools or Local Authorities.
- Understanding of child poverty, early intervention and barriers to support.
- Knowledge of safeguarding and data protection principles.
About the charity
The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever.
Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure.
You may also have experience in roles such as: Partnerships Manager, Engagement Manager, Network Development Manager, Children’s Services Manager, Education Partnerships Lead, Community Engagement Manager, Outreach Manager, or Stakeholder Engagement Officer, etc.. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
East End Homes is partnering exclusively with Robertson Bell in their search for a permanent Group Financial Accountant.
East End Homes is a leading housing provider dedicated to building sustainable communities through high-quality homes, exceptional services, and operational excellence. Every member of the team shares a common mission: to improve lives through quality housing and outstanding support. Their strategic vision focuses on developing sustainable communities, increasing operational efficiency, and fostering innovation and community engagement.
They are now seeking a highly skilled Group Financial Accountant to take full responsibility for delivering accurate financial reporting, supporting compliance, and providing key insights to the organisation. This pivotal role will ensure robust financial controls, effective statutory and management reporting, and continuous process improvement across the finance function.
Key responsibilities include:
- Preparing and delivering accurate group financial statements in accordance with statutory and accounting standards.
- Supporting the production of management accounts, with detailed analysis to support decision-making.
- Ensuring compliance with all financial regulations, including VAT, tax, and other statutory requirements.
- Assisting with year-end processes, audits, and liaising with external auditors.
- Maintaining and improving financial systems, processes, and controls to enhance efficiency and accuracy.
- Supporting the finance team with technical accounting queries and process improvements.
- Contributing to the organisation’s financial planning and forecasting processes as required.
The Ideal Candidate Will Demonstrate:
- Proven experience in financial accounting, ideally within the social housing or a similar sector.
- Strong technical accounting knowledge, including IFRS and UK GAAP.
- Experience preparing statutory financial statements and managing audit
- Ability to work accurately under pressure and meet tight deadlines.
- Excellent communication skills, capable of liaising with external auditors and internal stakeholders.
- Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
- A proactive, detail-oriented approach with a commitment to continuous improvement.
- Experience in leading or supporting on the implementation, enhancement, or integration of finance systems to improve reporting, automation, and data quality.
The role offers a generous 33 days on annual leave, highly competitive pension, and a flexible hybrid working model, requiring a minimum of three days per week at the head office located at 3 Resolution Plaza, London E1 6PS.
The closing date for applications is 7th December, but applications will be reviewed on a rolling basis—early submission is highly recommended.
Please submit your CV to Robertson Bell, East End Homes’ exclusive recruitment partner.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a highly organised, detail-driven Business Support Officer to support our team, board, and daily operations. If you thrive in a friendly, flexible, and purpose-led environment, this could be the role for you.
The Business Support Officer will be a key part of Together Active, helping to ensure everything runs smoothly.
You’ll provide essential business, operational, and governance support that allows the team to do their best work. You will also be the go-to person for supporting Board and committee processes, making sure all governance standards are met.
It's all about helping the team thrive in a collaborative,inclusive and creative environment.
Role Outcomes
1.Our Team Feels Supported: The Together Active team can rely on you for administrative support, so they can focus on their core responsibilities while you handle the business support tasks with ease.
2.Organised Board & Committee Meetings: Meetings run smoothly, with all governance needs taken care of, so everything is in place for informed decisionmaking.
3.Effective Processes: Admin and operational tasks are simple, efficient, and help the team work more productively.
4.Compliance assured: Pre-employment checks and HR records for staff and volunteers are completed and updated correctly, ensuring compliance with legal and organisational standards.
5.Event Support and Coordination: Events are planned and executed seamlessly, with all logistics and on-site needs addressed effectively.
What does this mean day to day?
Your duties will tie directly to the outcomes above, and you’ll have plenty of freedom to manage these tasks in a way that works best for you. With guidance from your line manager, you’ll be empowered to find creative solutions.
General Business, Operational, and Administrative Support
·Help with event coordination, from setting up events to liaising with external organisations, and providing on-site support when needed.
·Take care of the daily admin, including scheduling meetings, keeping office supplies stocked, and making sure the office environment runs smoothly.
·Manage Together Active’s inboxes and SharePoint: responding to enquiries and passing messages on to the right team members, and making sure our information is organised and easy to find.
·Work with external partners to make sure we get all the documents we need for projects in a timely manner.
·Assist with team logistics, including travel arrangements, organising team meetings.
·Handle office management tasks, like managing supplier relationships and ordering office equipment.
·Ensure pre-employment checks for new staff and volunteers are completed efficiently.
Board, Committee, and Governance Support
·Provide support for Board and committee meetings, including scheduling, preparing agendas, sending out papers, and taking minutes.
·Keep all governance-related documents, like Board packs and meeting minutes, organised and up to date.
·Coordinate the logistics of Board and committee meetings, making sure everyone’s well-prepared and informed.
·Help prepare reports and documents for the Board to review and make decisions.
We’re committed to building a team that better reflects the communities we work with. That means making equity part of everything we do, including how we recruit,support, and develop our people.
We know we have more to do. Our current team doesn’t yet reflect the diversity we want to see, and we’re actively working to change that. If you identify as disabled, neurodivergent, LGBTQIA+, from a global majority background, or have experienced exclusion in other ways, we especially encourage you to apply.
Every application is assessed on merit. Where candidates are equally qualified, we may use positive action in line with the Equality Act to support candidates from underrepresented backgrounds, particularly in relation to race and disability.
We care about the work, but we care about the people doing it too. We know how demanding system work can be. It requires patience, creativity, and emotional labour. That’s why we’re serious about building a culture that’s rooted in our values of compassion, creativity, inclusivity, and collaboration.
Our team work flexibly, with a mix of home, office, and in-person time across Staffordshire. We focus on outcomes, not hours at a desk. We’ll agree what works best for you and the role together. We’re based in Stafford, but our work takes us all over the county, and candidates will need to be able to work flexibly to support that.
We exist to design out inactivity across Staffordshire and Stoke-on-Trent.
East End Homes is partnering exclusively with Robertson Bell in their search for a permanent Senior Finance Business Partner.
East End Homes is a leading housing provider dedicated to building sustainable communities through high-quality homes, exceptional services, and operational excellence. Every member of the team shares a common mission: to improve lives through quality housing and outstanding support. Their strategic vision focuses on developing sustainable communities, increasing operational efficiency, and fostering innovation and community engagement.
They are now seeking an experienced Senior Finance Business Partner to take full accountability for delivering strategic financial insights and support across the organisation. This pivotal leadership role will enable the Financial Controller to focus on broader strategic priorities, while ensuring robust financial management, insightful analysis, and effective governance throughout the organisation.
Key responsibilities include:
- Partnering with budget holders across the organisation to develop budgets, forecasts, and reports that inform strategic decision-making.
- Enhancing the quality, accuracy, and timeliness of financial data to create a more forward-looking, insight-driven finance function.
- Lead on the production of end-to-end management accounting.
- Leading ongoing improvements in financial systems, processes, and reporting to drive efficiencies and foster better collaboration.
- Providing financial leadership during key projects, including refining forecasting accuracy and streamlining year-end procedures.
- Acting as a trusted adviser to the senior leadership team, clearly communicating financial risks, opportunities, and insights.
The Ideal Candidate Will Demonstrate:
- Proven experience working directly with budget holders and engaging senior stakeholders.
- Strong expertise in budgeting, forecasting, and financial planning & analysis
- The ability to manage and develop a finance team, with a focus on process improvements.
- Experience in the social housing sector
- Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
- A collaborative, proactive approach with the resilience to work effectively under pressure.
The role offers a generous 33 days on annual leave, highly competitive pension and a flexible hybrid working model, requiring a minimum of three days per week at the head office located at 3 Resolution Plaza, London E1 6PS.
The closing date for applications is 7th December, but applications will be reviewed on a rolling basis - early submission is highly recommended.
Please submit your CV to Robertson Bell, East End Homes’ exclusive recruitment partner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have excellent interpersonal skill, are well organised and able to manage a busy workload?
We are looking for a team player with iniative to join our Fundraising team.
Duties include:
Delivering a portfolio of creative and inspiring initiatives that place the supporter at the heart of every interaction.
Maximise retention and long-term value of the supporter base through effective stewardship and data-driven engagement.
Support delivery of Individual Giving KPIs and income targets in line with strategic objectives.
Monitor and report on income and expenditure across campaigns, ensuring alignment with agreed budgets.
Develop and implement innovative methods for acquiring new supporters and reactivating lapsed donors.
Lead on integrated campaign planning, including direct mail, and communication.
Design and deliver outstanding stewardship plans, including personalised communications and impact updates.
Develop effective welcome and thanking programs to enhance supporter experience
Represent Individual Giving at events and external initiatives such as Hospice Care Week and Dying Matters Week.
Driving Licence essential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Family Treatment Service (TFTS) is a respected, CQC-registered, not-for-profit mental health clinic based in Wimbledon Village. We provide compassionate, evidence-based care for individuals, couples, and families, with specialist services, and a growing multidisciplinary team.
As we enter an exciting new phase of growth, we are seeking a Managing Director to take over day-to-day leadership from our founding team. This is a rare opportunity to guide a well-established and values-driven service through transition—maintaining our clinical integrity while strengthening operational systems and ensuring long-term sustainability.
Key Responsibilities
- Lead the organisation through a structured transition period, working closely with the founders to preserve TFTS’s ethos and high standards of care.
- Oversee all business and operational functions, including HR, finance, governance, and compliance.
- Ensure full CQC and regulatory compliance, with strong governance and risk management.
- Develop and deliver a strategic plan for sustainable growth, innovation, and service development.
- Foster a positive, inclusive culture—supporting staff wellbeing, communication, and professional development.
About You
- Proven senior leadership experience in a CQC-registered healthcare, charity, or not-for-profit setting.
- Strong commercial and operational management skills with financial oversight experience.
- Excellent interpersonal and communication skills—able to lead with empathy during change.
- Strategic thinker with a track record of implementing operational improvements.
- (Desirable) Experience in mental health or family-centred services and leading organisational transformation.
As part of the recruitment process candidates will be required to deliver a 20-minute online presentation with an opportunity for questions from the panel.
The title is: “How would you approach the first months in this role?”
The client requests no contact from agencies or media sales.
This is your opportunity to make a real difference in an extra special year for Nottingham Hospitals Charity!
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £64million in 19 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
For 20 years, Nottingham Hospitals Charity has supported Nottingham University Hospitals NHS Trust (NUH) to enhance patient care, support staff wellbeing, and fund pioneering research across our hospitals. 2026 marks our 20th anniversary, and we’re planning a year-long programme of celebration to raise our profile, strengthen our partnership with NUH, thank our supporters, and inspire new donors for the years ahead.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
About the Role
This is a unique opportunity for a creative and organised professional to lead the planning and delivery of our 20th Anniversary Year programme. The postholder will coordinate a series of flagship events and campaigns including a launch exhibition, community festival, staff celebration week, and anniversary gala. They will work closely with colleagues across the Charity, NUH Care Groups, corporate partners and community groups to bring the year to life. The role blends project management, events coordination, marketing, and relationship-building, with a strong focus on logistics, delivery, and data capture.
Key Responsibilities
Programme Coordination:
- Lead day-to-day delivery of the 20th Anniversary programme, ensuring activity is on time, on brand, and on budget.
- Develop and manage project plans for each quarter’s flagship event and supporting campaign.
- Liaise with suppliers, venues, sponsors, and creative agencies to deliver events and collateral.
- Monitor budgets, process invoices, and prepare regular progress updates for the Director of Fundraising and Communications.
Events and Campaign Delivery:
- Oversee logistics and promotion for our main anniversary events:
- Anniversary Launch & Impact Exhibition
- Community Celebration
- NUH Staff Celebration Week & BBQ
- Anniversary Gala Dinner & Donor Celebration
- Coordinate supporting activities such as the “20 for 20” fundraising challenge, digital thank-you wall, and storytelling features.
Stakeholder Engagement:
- Support the Charity Fundraising, Marketing and Comms team to engage volunteers, donors, key corporate and community groups.
- Work collaboratively with NUH Care Groups, Estates, Communications and Events teams to ensure alignment and permissions.
- Support media and marketing activity by gathering stories, case studies, and photography.
Data, Insight and Impact:
- Ensure data capture and consent are built into all anniversary activities.
- Work with the fundraising and database teams to record participation, engagement and income outcomes against targets for ROI.
- Produce post-event evaluation and insight reports
Person Specification
Essential Experience and Skills:
- Demonstrable experience in coordinating events, projects, or campaigns from concept to delivery.
- Excellent organisational skills with the ability to manage multiple deadlines.
- Strong interpersonal and communication skills, with confidence working across teams and partner organisations.
- Experience of supplier liaison, contract negotiation, and budget tracking.
- Proficient in Microsoft Office and comfortable using digital tools for project management, communications, and data capture.
- A proactive, can-do attitude, able to work flexibly and collaboratively.
Desirable Experience and Skills:
- Experience in charity, healthcare, or public sector communications or events.
- Experience of fundraising or donor stewardship events.
- Knowledge of GDPR and data protection principles in event and marketing contexts.
- Understanding of Nottingham Hospitals Charity and/or Nottingham University Hospitals NHS Trust.
Personal Attributes:
- Creative thinker with a passion for storytelling and community engagement.
- Calm under pressure with strong problem-solving skills.
- Collaborative and confident working with a wide range of stakeholders.
- Committed to the values of the NHS and charitable giving.
What We Offer
- Salary £35,000–£40,000 (depending on experience)
- Flexible, hybrid working (min. 3 days onsite at City Hospital)
- 27 days annual leave (plus Bank Holidays)
- Charity pension employer contribution
- Opportunity to make a real impact during a landmark year for Nottingham Hospitals Charity
If you have any questions about the role, the anniversary plans or Nottingham Hospitals Charity please contact Sam Cousens at Nottingham Hospitals Charity.
The client requests no contact from agencies or media sales.
Derbyshire Cricket Foundation (DCF) is the Governing Body for recreational cricket in Derbyshire, delivering services in support of the cricket community across the county. It is one of 39 County Cricket Boards/Foundations in England & Wales and works in partnership with a number of key stakeholders to develop the recreational game locally in line with the strategy developed by the England & Wales Cricket Board (ECB). We have an ambition to inspire a generation to say, “Cricket is a game for me”. The DCF is also a registered charity that aims to improve well-being and provide opportunities for diverse communities across the County through cricket. The Business Development Manager will develop and leverage local partnerships with sponsors, stakeholders, and funding bodies to support these aims.
The primary work location for the Business Development Manager will be at the County Ground, Nottingham Road, Derby, but the role will require travel on a regular basis as the role will be proactive in engaging stakeholders across Derbyshire in support of the DCF strategy and business plan. The position provides an opportunity, for Business Development Manager to work flexibly, and this is likely to include the occasional requirement to participate in some evening and weekend commitments.
Purpose and Focus of the Role
We are seeking an experienced Business Development Manager with excellent relationship management skills to help develop and sustainably grow the impact of our business by identifying and securing new investment to support the delivery of DCF programmes and activity. This will include working with existing corporate and charity partners, and establishing new relationships with Corporate sponsors, individual donors, and Trusts & Foundations.
You will develop and use stewardship tools to guide donors and partnerships through their giving journey, including cultivation plans, proposals, and reports. You will be involved in sourcing and presenting tailored information, making appropriate financial and non-financial requests. The responsibilities of the Business Development Manager will include:
- Fundraising Strategy & Implementation
- High Value Relationship Management
- Corporate Partnerships
- Trusts & Foundations
- Profile & Impact
- Leadership & Management
- Governance & Compliance
The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for a Programmes Facilitator to join the HMP Erlestoke Substance Misuse Psychosocial Interventions Service who has the skills and experience to engage our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.
PLEASE NOTE THIS IS A PRISON-BASED ROLE AND IS SUBJECT TO PRISON SECURITY CLEARANCE.
Where: HMP Erlestoke
Full Time Hours: 37.5 hours per week
Full Time Salary Range: £27,861.26 - £32,002.35 (dependent on experience)*
Contract Type: Permanent
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- You will work with service users to initiate recovery from drug and/or alcohol dependence, to enable service users in the prison to build their own recovery capital and to support them to move into long term sustained recovery and social (re)integration.
- To develop and deliver group psychosocial interventions. This involves facilitating Foundations of Rehabilitation programme, in addition to pod working tailored to the needs of the caseload.
- To be creative and innovative so that the post best meets the needs of the service user, promoting access into treatment, and encouraging engagement with underrepresented communities.
- Assess suitability for groups related to risk and special needs, working closely with prison partners to schedule attendance.
About you:
- Sensitivity in working with complex and diverse needs.
- Demonstrate a strong recovery focus and have knowledge of a range of psychosocial interventions.
- Ability to manage change successfully in a way that prioritises the needs of service users.
- Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.
- Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
Interviews: Competency Based Interview- 5th January, Values Based Interview- 7th January
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
5/1/2026
Closing Date
29/12/2025
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Contract: 12-month fixed-term contract (with a view to a permanent position)
Hours: 35 hour per week
Location: London office, hybrid
Salary: up to 36,000
Benefits:
- Hybrid working opportunity
- 25 days annual leave + Bank Holidays + Extra gifted days at Christmas
- Extensive Private Health Care
- Employee Assistance Programme
- Employee benefits scheme
- Access to L&D Platform Mapal One
- Supportive work environment
A fantastic opportunity to join a well-established and successful charity; play your part in developing a new fundraising team and help to change people’s lives all over the UK. Take a significant step in your fundraising career.
At Springboard we…
Futureproof the talent pipeline for hospitality and tourism.
Nurture people into careers in hospitality, leisure, and tourism by equipping them with the inspiration, knowledge, skills, advice, and guidance they need.
Help transform the lives of people and breakdown barriers to work and can benefit from our support, so that they get sustained employment in hospitality, leisure, and tourism, whatever their age or background.
Provide specialist careers information, advice, and guidance to inform and guide young people, adults and key influencers about the industry and facilitate quality work experience opportunities.
Promote hospitality and tourism as a great place to work, providing worthwhile and inspirational careers.
The Role
- Identifying strong funding opportunities contributing to both the income forecast meetings and pipeline requirements – targeting Springboard programme priorities aligned to our strategy.
- Drafting and submitting successful regional and national bids and tenders including trusts & foundations; targeted public funding opportunities; and corporate income opportunities as and where appropriate.
- Helping to lead Springboard’s fundraising team, developing and overseeing the organisation’s fundraising pipeline, management systems and KPIs.
- Facilitating internal and external stakeholder meetings related to funding and reporting requirements including: research; profiling; design; income targets, budgets and operations.
- Preparing reports, proposals and other documents as required, to a high standard.
- Cultivating and managing relationships with various funders and supporters, ensuring effective stewardship and sustained support with repeated/increased giving where possible, allocating accounts to colleagues as required.
- Liaising with operational and delivery teams to brief on funding contract requirements.
- Providing staff training and supporting fellow bid writers by reviewing and amending content.
- Carrying out 121s, personal development and performance reviews in line with Springboard procedures.
This job is for you if you are:
-Experienced in successful bid writing with the ability to be both strategic and hands on.
-Ability to be creative in matching Springboard services with suitable funders.
-Excellent verbal, written skills & attention to detail.
-Understanding of data protection and GDPR.
-Ability to interrogate excel data, prepare budgets and forecasts.
-Desire to work in a highly focused, results driven fundraising team.
All applicants will receive consideration for employment without regard to age, ethnicity, gender identity or expression, marital status, medical condition, national origin, physical or mental disability, race, religion, sex (including pregnancy), sexual orientation.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruitment process, please let us know.
*Springboard is an equal opportunities organisation, and we are serious about our compliance with legislation and GDPR.
*Please note: By submitting your details in relation to this role you are giving us permission to retain your details on our database of job seeking professionals for future reference.
The client requests no contact from agencies or media sales.
Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life
The Family Support Lead will coordinate our Family Support service across all locations providing holistic support to families of children with a physical disability/delay living in Hertfordshire, always keeping close adherence to best Safeguarding practice and procedures.
The role involves working with the Head of Family Service and Operations and Head of Development to develop the Support Worker team to deliver high quality family support. This may mean supporting families in group settings, family centres or in the home and holding caseloads with a holistic view in how to best meet need. Working closely with local stakeholders (including but not limited to schools, family hubs, social care, health and other voluntary sector organisations), the wider Playskill team and families, this role will deliver family-centred practice, ensuring positive outcomes for families.
We are looking for someone who has an understanding of Special Educational Needs and Disabilities and the challenges to navigate education, welfare and health systems. They will need to understand the needs of families and be able to work collaboratively.
The role will be responsible for the integration of our Support Worker team and family support services, ensuring best practice and identifying training needs as they arise.
You must be well organised and able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. You will be expected to manage your weekly diary ensuring you are offering timely, quality support across our sites and within the community. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.
All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support.
What we can offer you
• Wellbeing support
• Supportive colleagues
• Pension
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Closing Date: 5pm, Wednesday 17th December 2025
Interview date: Tuesday 6th January 2026
Interview location: Hemel Hempstead
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in
Applications from candidates will be contacted and asked to complete an application form prior to consideration for interviews.
The client requests no contact from agencies or media sales.
Contract: Permanent, part time (34 hours per week)
Salary: £25,768 - £29,962 per annum (FTE £31,830 - £37,012 per annum)
Location: Grimsby Animal Hospital, DN32 7DE
Closing date: Sunday 4th January 2026
Interview dates: 12th and 13th January 2025
Help us change lives — one pet at a time.
Blue Cross is a leading animal welfare charity dedicated to improving the lives of pets and the people who love them. Our veterinary hospitals provide essential care to pets whose owners might otherwise struggle to afford treatment and we’re now seeking a compassionate, organised and forward-thinking Deputy Hospital Manager to help us continue this vital work.
More about the role
As Deputy Hospital Manager, you will support the Hospital Lead in overseeing all aspects of the hospital’s daily operations while contributing to long-term planning and service development. This role is ideal for someone currently working as a Practice Manager in a veterinary setting who is ready to step into a broader, mission-driven leadership opportunity.
You will provide direct line management for our receptionists, taking responsibility for recruitment, induction, rotas, training and performance management. Ensuring our reception teams deliver consistently excellent service will be central to your role. You will ensure all financial processes from cashing up to payment plans and debt collection are completed accurately and in line with internal policies and external regulations. You will also provide support in the coordination of onsite Information Services and Estates and Facilities activities, as well as the welfare management of strays.
A core part of your responsibilities will be ensuring reception areas operate safely and efficiently, adhering to health and safety requirements, data protection rules and organisational SOPs. You will oversee robust stock control processes for both clinical and non-clinical items, ensure all non-clinical complaints are processed appropriately, and work closely with clinical and non-clinical colleagues to maintain smooth and joined-up client journeys.
Alongside this, you will provide comprehensive administration services that support our clinical teams in delivering veterinary care to thousands of pets each year. You will play an active role in continuous improvement by identifying opportunities to enhance reception and client services, making them more efficient, effective and aligned with the needs of the hospital. Experience in fundraising or events is a valuable advantage and will help strengthen our community engagement efforts.
About you
You’ll be an excellent problem-solver who thrives in a fast-paced environment with multiple competing demands. Your ability to prioritise, communicate clearly and delegate with confidence will help you balance the needs of diverse teams. You’ll bring strong leadership experience, ideally from a veterinary or clinical setting and a genuine interest in strategic thinking and shaping future services. Above all, you’ll share our commitment to supporting pets and the people who love them.
Essential qualifications, skills and experience:
- Experience in a busy customer service environment
- Experience supervising or managing staff teams
- Strong communication and conflict resolution skills
- Experience of financial management, including cashing up and reconciliation
Although not essential, it would be great if you also had:
- Experience in a hospital, clinic, or veterinary environment
- Experience in staff recruitment, training, and development
- Understanding of animal welfare and client care issues
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Finance and Operations
Salary: £42,000 - £45,000 (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
KEY PURPOSE:
We are seeking to appoint a Finance Manager, who will be integral to supporting the charity through an exciting period of change and development. This is a new role, and the successful applicant will have the opportunity to refine the role.
KEY RESPONSIBILITIES:
- Preparation of monthly Management Accounts, including stock returns.
- Prepare key account reconciliations and review those carried out by the Finance team to ensure completeness.
- Preparing Gift Aid returns.
- Administrating RABI’s payment providers.
- Administering legacies in conjunction with the Fundraising Department.
- Management of payroll.
- Administration of VAT returns for the Trading Subsidiary.
- Reviewing and authorising weekly payment runs.
- Documenting processes and procedures.
- Liaise with other departments as required, with particular reference to County Committees.
- Provide cover for the Accounts Payable / Accounts Receivable administrators when required.
- Day-to-day administration of the Finance System.
- Assisting with year-end processing and audit.
- Assisting with the preparation of annual budgets.
PERSON SPECIFCATION:
Essential
- Experience of working with charity finance.
- Payroll experience.
- Ability to manage time effectively, prioritise workload across multiple projects and plan ahead.
- Excellent numeracy and problem-solving skills, and attention to detail.
- A positive and creative approach to work.
- Self-motivated, and confident to be able to work both independently and collaboratively in teams
- Intermediate level IT skills (Microsoft Office including Excel).
- Ability to record and analyse data.
- Maintain appropriate confidentiality of all information.
- Understanding of Data Protection regulations, compliance and good practice.
- Affinity with the mission and objectives of RABI.
Desirable
- ACCA/ACA/CIMA.
- Experience of working with a charity trading subsidiary.
- A full UK driving licence.
- Understanding of the role of trustees and volunteers
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
BENEFITS:
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, exp
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
REF-225 406
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Part time, permanent
Location
Whittington
Hours
Part time (22.5 hours)
Annual salary
B – 2 £25,947.56 - pro rata for part time hours
Review Date
30/11/2025
The Group Volunteer Administrator reports into the Group Volunteer Manager and is responsible for the smooth operation of our group volunteer services. They will play a vital role within the volunteer function by ensuring the smooth running of the volunteer lifecycle from recruitment to offboarding.
They will support the Group Volunteer Manager in the delivery of workshops to volunteer leads and ensure an overall positive experience for our volunteers.
Knowledge and experience
Essential
·Experience of working in an administrative role
·Experience of working with a HR or Volunteer information system
·Demonstrated ability to handle sensitive information with confidentiality and professionalism.
Desirable
·Experience of working in a volunteer role
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Time management
·Attention to detail
·Excellent communication abilities and problem solving
·Excellent mathematical skills
·Strong organisation skills
·Proficient in Microsoft packages, especially excel
·Ability to multi-task
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.