Data and supporter services manager jobs
Job Title: Development Coordinator
Hours: Full time 36 hours, working pattern to be agreed.
Contract type: Permanent contract
Salary: £26,225 per annum
Location: Home-based in Wales
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.
About Coram PACEY
Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.
The role:
As a key member of the Coram PACEY Cymru team to support the achievement of planned work linked to the development and sustainability of childcare and early years services in Wales.
We welcome applications for this role through English or Welsh.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Sunday 11th January 2026 at 23:59
Interview Date: tbc
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Hysbyseb
Teitl Swydd - Cydlynydd Datblygu
Oriau - Llawn amser 36 awr, patrwm gwaith i'w gytuno.
Cytundeb parhaol
Cyflog - £26,225
Lleoliad - Gweithio gartref yng Nghymru
Ynglŷn â Coram
Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod.
Ynglŷn â Coram PACEY
Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr.
Y rôl:
Fel aelod allweddol o dîm Coram PACEY Cymru, cefnogi cyflawni gwaith wedi'i gynllunio sy'n gysylltiedig â datblygiad a chynaliadwyedd gofal plant a blynyddoedd cynnar yng Nghymru.
Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg.
I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais.
Dyddiad Cau:11 Ionawr 2026
Dyddiad Cyfweld: i'w gadarnhau
Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram.
Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais.
Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd.
Rhif Elusen Gofrestredig. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help recruit the volunteers who bring free, life-changing surgery to thousands across sub-Saharan Africa.
If you’re energised by people, purpose and global impact, this role will light you up.
Mercy Ships UK is entering an exciting new chapter. With a growing supporter community, two state-of-the-art hospital ships, and ambitious plans for the next five years, we are expanding our recruitment capacity, and we’re looking for a talented, proactive Recruitment & Development Officer to help drive this vision forward.
This is not a standard recruitment role. You’ll be joining a mission that transforms lives every single day. We recruit over 400 skilled volunteer professionals each year; from surgeons and nurses, to engineers, teachers and maritime specialists, all serving on the Global Mercy and Africa Mercy, the world’s largest charitable hospital ships. Their work brings hope and healing to people who would otherwise have no access to safe surgery.
What you’ll be doing
You’ll support the Lead Recruiter by identifying, engaging and nurturing prospective volunteers, helping match the right people to the right opportunities at the right time. You’ll grow and maintain our Talent Community, build new partnerships, and engage with networks across the UK and beyond. One day you may be sourcing candidates online, another you may be connecting with training institutions, hosting webinars, or representing Mercy Ships at events.
This role combines relationship-building, recruitment, communication and creative outreach; perfect for someone who enjoys a varied, people-centred workload with real purpose behind it.
What you’ll bring
We’re looking for someone who thrives on connection, communicates brilliantly, and can balance multiple priorities with warmth, clarity, and calm. Experience in recruitment, talent sourcing, or community engagement is ideal. An understanding of the charity sector or Christian audiences is helpful, but your attitude, integrity and passion for serving others will matter most.
Why join Mercy Ships UK?
Because your work will directly support surgeries, training, and long-term healthcare strengthening in some of the world’s most underserved nations. You’ll join a collaborative, values-driven team, with opportunities to travel, attend international summits, and contribute to a global mission that has transformed more than 2.88 million lives.
Key details
-
Salary: £30,000 – £35,000 DOE
-
Location: Stevenage (Hybrid – minimum 2 days/month in office)
-
Hours: Full-time, Permanent
-
Benefits: 25 days annual leave (plus bank holidays, increasing with service), up to 7% employer pension contribution, training/travel loans, free onsite parking.
If you’re hungry for meaningful work, excited to build relationships, and driven to help others step into life-changing opportunities, we’d love to hear from you.
Apply today and help us bring hope, healing, and transformation to those who need it most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Senior People Officer to join our National Support Team. You’ll play a key role in shaping a positive, inclusive, values-driven culture and deliver excellent HR support across the charity. This is an exciting opportunity for an experienced professional to join an innovative, supportive and purpose-driven team with opportunity for personal development and growth.
Are you passionate about babies and young children having the best start in life?
HENRY is a national charity that is making a real difference to the lives of young children and their families. We believe every child deserves a healthy, happy start and we work with communities across the UK to make that happen.
Please go to the career page on our website for more information about the role. To apply please click on the 'apply now' button.
Closing date for completed applications: 9 am Monday 15th December
Task and interviews: At our office in Eynsham - date TBC
Overview of role:
The team:
You will join our National Support Office team based in Eynsham, supporting our charitable work with families and professionals across the UK. The Senior People Officer is line managed by the Head of People who, together with outsourced support and advice, form the People function within HENRY. You will also work closely with our Finance team, IT Manager, CEO and people managers within the organisation.
Work base and travel:
This role works 3 days per week from our office in Eynsham (Tuesday – Thursday) and two days per week remotely from home (Monday and Friday).
Hours:
This is a full-time role of 37.5hours per week. Employees can take advantage of our flexitime hours, choosing when to work their hours between 8am – 6pm each day.
Benefits package:
-
Full time salary of £30,995.27, with opportunity for annual performance related pay increments
-
30 days annual leave per year plus bank holidays
-
Flexitime hours and a flexible supportive approach to balancing work and life
-
Enhanced Charity Sick Pay and family friendly leave (including 3 paid emergency dependants' leave days per year, enhanced maternity, paternity and adoption leave)
-
Access to a pension scheme with a matched employer contribution of up to 6%
-
Employee Assistance Programme, giving free and confidential access to a variety of wellbeing support services.
Job Purpose
To manage and enhance HR processes, support governance and the Board of Trustees, and create a positive experience for our workforce aligned with our charities values, culture and aims.
Key responsibilities
-
Core HR processes
-
Work alongside the Head of People to develop and implement our approach to HR
-
Provide administrative support to the Board of Trustees
-
Core office management processes
Core People processes
-
Maintain confidential personnel files for employees, casual workers, freelancers and volunteers.
-
Oversee a quality recruitment process that aligns to organisational need, in line with the HENRY values.
-
Onboard new employees, casual workers, freelancers and volunteers and support a quality induction.
-
Oversee all processes linked to the employee lifecycle, including types of leave and processing leavers.
-
Manage HR retention periods for records and maintain accurate records
-
Be the first port of call for queries and support the Head of People in the breadth of issues and challenges that arise.
-
Provide accurate and detailed information to our Finance team to support monthly payroll.
-
Provide timely and accurate reports and insights
Work alongside the Head of People to develop and implement our approach to HR
-
Maintain up to date information on current employment legislation, communicating changes through policy and internal communications.
-
Work alongside the Head of People to continually evolve our People practices to provide the best experience for all and help achieve our charitable mission and strategy
-
Optimising the use and impact of our digital HR system
Provide support to the Board of Trustees
-
Arrange and coordinate Board meetings and Annual General Meetings.
-
Work with the Chief Executive to prepare and circulate papers for Board meetings.
-
Coordinate the recruitment, onboarding and ongoing development and training of Trustees.
-
Liaise with Trustees, responding to requests for information.
-
Support the implementation of Charitable Governance processes and legal compliance
Core office management processes
-
Act as the primary contact for office visitors and mail
-
Organize and maintain office filing systems, both electronic and paper-based
-
Manage office, kitchen, and bathroom supply inventories, placing orders as needed to ensure stock availability
-
Undertake routine health and safety responsibilities, including:
-
Weekly, monthly, and quarterly internal fire and legionella checks
-
Conducting H&S inductions with new staff
-
Supporting external contractors during visits
-
Maintain a tidy, welcoming, and safe office environment.
Attitudes, behaviour and values
-
Build respectful relationships, understanding the impact of your behaviour on others and being willing to adapt it when necessary
-
Work effectively as a member of the team by consulting and sharing information with colleagues, managing your time to meet deadlines and preparing for meetings
-
Maintain clear and accurate records
-
Communicate effectively with partners
-
Comply with all organisational policies and procedures
-
Model HENRY values
-
Support own development through on-going reading, research and supervision
This role requires a basic DBS check..
Person specification
Qualifications
Desirable: Relevant qualification (e.g. CIPD level 3 or 5) or higher education in a relevant subject
Experience
Essential:
- Proven experience working in a People/HR role
- Experience of conducting DBS/PVG checks and safer recruitment practices
- Experience with digital HR systems
Desirable:
- Designing and implementing HR systems and processes
- Previous involvement in health and safety checks and procedures
- Working with a charitable organisation supporting governance and the board of trustees
- Experience as a Company Secretary
Knowledge
Essential
- Knowledge of core HR processes including recruitment
- Working knowledge of UK employment law
- Knowledge and proficiency in Microsoft 365 (Word, Excel, Outlook, PowerPoint,Teams, Sharepoint) and confidence in learning new systems
Desirable
- Knowledge of employee, casual worker, freelancer, volunteer and trustee relationships and legal differences
- Knowledge of UK GDPR and how to protect and manage data
Skills and attitudes
Essential
- Strong motivation to contribute to HENRY’s work and commitment to organisational values
- Organisational and time-management skills, with the ability to prioritise competing tasks
- Strong written and verbal communication skills, with attention to detail
- Ability to handle confidential information with discretion
- Professional and approachable manner, with strong interpersonal skills
- Ability to work independently and collaboratively as part of a team
- Strong organisational skills, able to work on own initiative and meet deadlines
- Ability to take the initiative, not only in identifying problems and opportunities, but also in suggesting and implementing solutions
- An eye for detail and a concern for accuracy, together with the ability to keep sight of the broad picture
- Willingness to undertake training
The client requests no contact from agencies or media sales.
The Organisation
A not-for-profit association with an annual income of approximately £3 million. Their work includes events, learning, networking, and research, delivered in collaboration with leading partners and academic institutions. Operating primarily from the UK with a growing presence internationally.
The Job
You will be a key part of a small Finance team, reporting to the Chief Operating Officer, managing the Accounts Executive and working collaboratively within the wider team. The Head of Finance will be responsible for delivering accurate and timely financial data, and monthly reporting, budget monitoring and year-end accounts.
Key responsibilities include:
- Managing invoicing, payments, and reconciliations
- Preparing UK and Irish VAT returns
- Supporting the annual audit and year-end accounts
- Producing monthly budget reports and management accounts
- Monitoring cash flow and liaising with asset managers
- Deputising for the COO when required
- Contributing to system improvements
- Acting as Secretary to the Finance and Audit Committees
The Person
We're looking for a qualified accountant with previous leadership experience within a smaller organisation, ideally immediately available or on short notice.
You'll bring:
- Strong financial systems and Excel skills
- Excellent attention to detail and analytical thinking
- A methodical, organised approach and strong time management
- A collaborative mindset and high-level communication skills
- A proactive attitude to improving systems and processes
What's in it for You?
Salary: £65,000 - £70,000
Contract: Full-time, 9-12 months (35 hours/week)
Location: Hybrid - 2 days/week in their City of London office, with Tuesday as a core office day
Employee Benefits Package:
- Discretionary performance bonus
- Annual Leave: 27 days (rising to 30 days with service)
- Pension: 7.5% employer contribution, with a minimum 5% employee contribution
- Life Assurance: 4x salary
- Income Protection: Up to 75% of salary after 6 months' incapacity
- Private Medical Insurance: Bupa
- Dental Cover: Bupa dental plan
- Wellness Programme: Discretionary benefits
What to Do Now
If you're interested in joining a purpose-driven organisation with a collaborative culture, please apply now.This role is being managed by Peter O'Sullivan at Hays Senior Finance.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our connect to work service in Harrow.
Sounds great, what will I be doing?
You will support a caseload of 20 – 25 clients to find competitive and sustained employment. Around 20% of referrals will be to assist clients to remain in work if struggling, or return to work, if off sick. Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
You are committed to following all relevant policies and procedures, including Health & Safety, Data Protection, Equality & Diversity, and employment law. You are willing to travel across the borough and engage in ongoing professional development, remaining open to feedback and growth.
You bring a positive, professional, and resilient attitude, with a strong belief in the role of employment in promoting safety, hope, and purpose. You are person-centred, empathetic, and committed to equality and diversity, while proactively managing your own wellbeing.
You have solid experience in mental health and employment support, understanding the needs of people with mental health conditions, disabilities, or other barriers to work. You are skilled in supporting individuals to find or retain employment and understand models like IPS, maintaining fidelity to best-practice principles.
You communicate confidently with clients, partners, and stakeholders in person, by phone, and in writing. You can present effectively, promote services, and build strong working relationships that enable creative, client-focused solutions.
You are highly organised, able to manage time, diaries, and competing priorities in an outcome-driven environment. You are competent in client assessment, action planning, accurate record-keeping, and using Microsoft Office and databases efficiently.
When will I be working?
You will be working Monday to Friday 09:00 to 17:00 out in the community
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Job Description
Job Title: | HR Administrator |
Location: | The successful candidate will be based at the Birmingham site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available. |
Reporting To: | Volunteer and Training Manager, and HR Generalist |
Salary and benefits: | £24,000 to £26,000 |
Hours: | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm, including a one-hour unpaid lunch break. |
Contract: | 6 months- Fixed term |
Probation period: | 3 months |
Annual Leave: | 21 days of fully paid annual leave, plus 8 paid bank holidays and an additional day off for your birthday. |
About the Role:
We are excited to introduce a newly created position within our team. This is an excellent opportunity for an organised, detail-oriented individual looking to build or further their career in human resources.
In this role, you will provide vital administrative support to both the Volunteer and Training Manager and the HR Generalist. Your responsibilities will include coordinating volunteer recruitment and training logistics, ensuring smooth onboarding processes, and maintaining accurate records. Additionally, you will assist with recruitment administration, employee documentation, and general HR tasks, contributing to the effective day-to-day operations of the department.
This is a varied role that requires strong communication skills, attention to detail, and the ability to prioritise and multitask in a dynamic environment. You’ll play a key part in supporting both our volunteer programme and our wider HR functions.
Main Tasks and Responsibilities:
· Provide day-to-day administrative support to the Volunteer and Training Manager and the HR Generalist.
· Schedule meetings, interviews, training sessions, and other HR-related appointments.
· Maintain accurate and well-organised electronic and paper filing systems for HR and volunteer records.
· Assist with preparing and formatting HR documents, letters, contracts, and reports.
· Post job adverts on relevant platforms and track incoming applications.
· Carry out pre-employment checks, including requesting references and processing DBS checks for staff and volunteers.
· Collect, scan, and file new starter documents, ensuring all forms are complete and compliant for staff and volunteers.
· Update and maintain HR spreadsheets, records, and databases with staff and volunteer information.
· Prepare induction packs and organise materials for new starter and volunteer onboarding sessions.
· Monitor and respond to emails and queries sent to shared HR and volunteering inboxes, referring or escalating as appropriate.
· Maintain stock of HR-related office supplies, such as forms, training materials, and welcome packs.
· Provide support with room bookings, refreshments, and setting up for training or volunteer events.
· Assist with routine data entry and help compile basic HR reports or staff lists.
· Ensure confidentiality and accuracy when handling sensitive employee and volunteer information.
· Send routine reminders for probation reviews, training deadlines, or document submissions.
· Responsible for attending meetings, capturing key discussions and decisions; and then distributing the minutes.
· Support the volunteer manager with shortlisting candidates for volunteering roles.
· Keep the volunteer management system up to date, with relevant changes/additions.
· Assist the volunteer manager with reference requests from former volunteers.
· Liaise with voluntary service councils across the West Midlands, to place new volunteer roles.
· Undertake general administrative tasks and any other duties as directed by senior HR colleagues.
Person Specification:
Essential Criteria:
· At least 2 years of experience working in an administrative role within a Human Resources environment.
· Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
· Excellent attention to detail and a high level of accuracy in administrative work.
· Good understanding of HR processes, particularly recruitment and onboarding procedures.
· Confident in handling confidential and sensitive information.
· Clear and professional written and verbal communication skills.
Desirable Criteria:
· Proficient in using Microsoft Office applications, particularly Word, Excel, and Outlook.
· Experience with maintaining electronic records and using HR or volunteer management systems.
· A proactive and flexible approach to work, with a willingness to support colleagues as needed.
· CIPD Level 3 qualification (or equivalent) in Human Resources.
· Ability to work effectively both independently and as part of a team.
· Friendly, approachable manner with a commitment to providing a helpful and supportive service.
Flexibility
To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.
Equal Opportunities
We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.
Closing date: Monday, 15 December 2025, by 5:00 pm.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.
Specialist Debt Adviser
£38,000 • 12-month FTC (potential to become permanent) • 35 hours • Hybrid (3 days on-site in NW London)
Start: ASAP
I'm partnering with a well-established community charity in North West London to recruit a Specialist Debt Adviser for an impactful, resident-focused project. This is a brilliant opportunity for an accredited adviser who wants to deliver high-quality, FCA-regulated debt advice as part of a supportive, community-centred team.
Working on-site three days a week, you'll provide comprehensive casework support to local residents - helping people stabilise their financial situation, maximise income, negotiate with creditors and access the wider wellbeing, training and support services available through the charity and its partners.
You'll be employed on a fixed-term contract with the potential to become permanent (subject to funding), and will benefit from dedicated professional supervision from a specialist debt-advice organisation.
The role
As the Specialist Debt Adviser, you will:
Deliver full, regulated debt advice in line with FCA standards and the Debt Advice Quality Framework
Manage a varied and ongoing caseload, conducting weekly face-to-face appointments
Prepare detailed financial statements, negotiate repayment plans and advocate for clients
Support income maximisation (benefit checks, grants, vouchers, DHPs, etc.)
Maintain high-quality case records and ensure compliance with FCA, GDPR and internal standards
Work closely with the wider team to provide holistic, joined-up support
Contribute to reporting, audits and service quality improvements
Provide guidance to junior staff or trainees where required
About you
We'd love to hear from you if you have:
Accreditation as a Debt Adviser (CMA/IMA/Wiser Adviser/Citizens Advice or similar)
At least 1-2 years' experience providing comprehensive, regulated debt advice
Strong casework skills and confidence handling complex, sensitive cases
Excellent communication skills and a non-judgemental, empathetic approach
High levels of accuracy, organisation and the ability to work independently
Solid understanding of legislation, case law and policy affecting debt advice
Experience using case management systems and analysing financial information
Commitment to continuous professional development
A DRO Intermediary accreditation is desirable but not essential.
Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate New Business Lead
Up to £34,000 per annum + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey
(Flexible working options available, part-time considered)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.
Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.
This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.
Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.
What we’re looking for:
- A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
- A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
- Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
- You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
- Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please email your CV & covering letter to us via the link.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.
We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
As our Union Operations & Admin Co-ordinator, you’ll be the friendly face and steady heartbeat of JMSU. From welcoming students at reception to helping them find the support they need, you’ll make every interaction feel positive, accessible, and engaging.
Behind the scenes, you’ll keep our operations running smoothly - supporting day-to-day processes, ensuring our spaces remain welcoming, accessible and safe and, guiding our brilliant team of part-time student staff. With a focus on excellence, you’ll recruit, develop, and support them, empowering our students to grow in confidence, build new skills, and deliver exceptional service across JMSU in a positive, inclusive environment.
You’ll bring strong administrative experience, excellenaddt organisation, and a keen eye for compliance. If you’re proactive, people-focused, and energised by the buzz of a student-led environment, this is your opportunity to make a real impact at the heart of JMSU.
To find out more about this role, working for JMSU and to apply, please visit the 'work for us' section of our website.
Interviews will be held on either 28th or 29th January 2025
About JMSU
It’s our job is to make sure students get the most out of their University experience. We put our students at the heart of everything we do – whether it’s empowering the student voice, planning events, helping to develop campaigns, providing them with opportunities to make friends and learn something new, and everything in between.
I IIf you’re on the lookout for a role in a friendly, hard-working environment which offers bucketloads of autonomy, support and fun, we want to hear from you.
Taking Action on Inclusion
At JMSU, we are dedicated to building a diverse and inclusive workplace. We're proud to be a welcoming, friendly and inclusive team and want all our people to feel safe and confident to be themselves and feel they belong.
We are also not scared to admit this is a work in progress! We know the importance that students see themselves reflected by our staff team and we welcome applications from all backgrounds. We particularly encourage applications from Ethnically Diverse candidates who are under-represented within our core staff team and operate a Guaranteed Interview where the minimum essential criteria are met.
You can read more about this and our commitment to Equality Diversity and Inclusion on the 'work for us' section of our website.
Don’t meet every single requirement?
If you are excited about this but there are criteria you don’t match exactly, please don’t be put off applying. It may not be a deal breaker - just make sure you get across why you think you're right for it and how the gaps may be approached. Even if not right for this role, you might be perfect for another.
We have some great staff benefits
- Location, Location, Location: We’re right in the centre of Liverpool and surrounded by everything the City has to offer
- Commuting made easy: Our main office is a few minutes walk from both Lime Street and Liverpool Central train stations
- Office goals: Our modern, open-plan office offers good space, staff chat and city views
- Hybrid Working: Enjoy the best of both worlds - mix up your working week between the office and your home space
- Annual leave aplenty: Make the most of 32 days of annual leave (plus public holidays) and enjoy regular time off
- ‘Tis the season to be off work: We’re closed for Winter break, so you can take a rest or enjoy some seasonal activities
- Flexibility: We offer a range of flexible working options for when life gets in the way of working 9-5, Monday to Friday, and are happy to consider any specific needs
- Every day is a school day: There’s plenty of learning and development opportunities to explore and help you grow, and we have access to all LJMU staff development
- Carer perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave, paid emergency time off for carers and paid Carer’s Leave
- Paid Volunteer Leave: Support your cause with 3 days of paid leave for volunteering
- Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes too
- Discounts aren’t just for students: Save extra pennies with access to student discount schemes including Student Beans, Unidaysand others
- Wellbeing covered: We offer an Employee Assistance Programme, a Voluntary Healthcare Scheme, Individual wellbeing plans and a day one sick pay scheme to help take the extra stress out your life
- Nest Pension Scheme: We will contribute 6%
- Cycle to Work Scheme; good for sustainability, your pocket and your healthy lifestyle goals!
Empowering students to make positive change for themselves, their peers, their University and society through active participation



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Communications
Salary: Banding Level 5 £45,000 - £50,000
Contract type: Permanent / Working hours: Full time
Location: Taunton, Somerset. Opportunity for hybrid working
The Head of Communications is a fundamental role within the Somerset Wildlife Trust.
The role is responsible for leading the development and coordinated delivery of the Trust’s communications in line with the Wilder Somerset 2030 strategy. This includes identifying key audiences, crafting core messages, and selecting effective communication channels to raise awareness and understanding of the Trust’s work. The postholder will support staff across the organisation in achieving the strategy’s aims while managing a team of specialists and responding to emerging issues professionally and astutely.
Working across teams, the Head of Communications will develop and deliver an annual communications plan that meets the organisation's priorities.
Key Responsibilities and Tasks
Responsibility 1: Leadership & Cross Team Working
- Strategic Planning: Lead the development of the communications delivery plan and annual calendar, involving all areas of the Trust, defining key audiences, messages and channels with the aim of increasing awareness and understanding of the Trust. Provide effective leadership and build strong working relationships with departments across the charity to ensure integrated communications plans and campaigns are developed and implemented to achieve the maximum impact with external audiences.
- Communications Delivery Plan: Effective coordination of both messages and activity – both reactive and proactive throughout the year. Including improvements with revised website navigation and architecture, SEO improvements and content targeted at priority groups, including use of video, and influencers.
- Senior Leadership Team: Be an active member of the Senior Leadership Team taking collective responsibility for decision making, risk and budget management across the Trust. Work with the Senior Leadership Team to ensure all communications effectively contribute to and support all strategic goals of the Trust.
- Brand Marketing: Work with teams to improve our products and services and how these meet the needs of our audiences, including working with focus groups (with co-creation when relevant).
- Building Capability: Coordinate providing support and training for all staff to achieve effective communications, which supports the Trust’s overall brand and positioning, including mentoring the communications team.
- Systems & Processes: Maintain and develop systems for gathering information and communications planning within the Trust and from project partners, RSWT and SWT. Embedding into all teams’ ways of working.
Responsibility 2: Communications Delivery
- Line Management: Manage, support and develop a team of staff and volunteers to deliver the communications work programme, providing effective line management. Including the provision of specialist support and advice for the development of specific communication campaigns or tools across the organisation.
- Budgets: Ensure communication activity elsewhere in the Trust is produced within allocated budgets and timeframes.
- Performance: Set and manage KPIs and budget for communications programmes, monitoring and reporting performance and reforecasting in line with Trust requirements. Continuous improvement.
- Brand: Develop the Trust’s brand, ensuring a clear and distinctive brand proposition and engaging brand identity, which also supports the Trust as part of the Wildlife Trusts movement. Ensure the brand’s consistent use and monitor the link with the Trust strategy and values.
- Public Affairs: Oversee the PR and media relations (press office function), and act as a key charity spokesperson when required. Horizon scanning and being aware of emerging issues to develop opportunistic messages to optimise nature recovery actions.
- Crisis Management: Protect the Trust's reputation by ensuring the effectiveness of robust crisis management plans and the definition of clear policies and position statements.
- Design, Content & Print: Coordinate the Annual Report with teams and Trustees. Editor for the members’ magazine and print products to support membership retention and enable action for nature.
Responsibility 3: Campaigns for Change
- Strategic Campaign Planning: Work with our policy, advocacy and engagement specialists to design campaigns that move people through the engagement funnel, change behaviour, influence policy, and improve supporter retention. Work with the Exec Team to set campaign objectives tied to clear outcomes: acquisition, activation, retention, behaviour change, policy influence, or income generation.
- Supporter Journeys & Segmentation: Map and optimise journeys across channels (email, web, social media, print, events) with named next steps that move people toward deeper engagement and action.
- Marketing Campaign Leadership: Own the strategic design of multi-channel marketing campaigns and provide clear briefs and creative direction to the delivery team. Ensure channel integration so website journeys, email, print content and social media activity are coordinated and measurable. Keep storytelling compelling while optimising for acquisition and action.
- Advocacy & Policy Campaigns: Work across teams to design campaigns to influence systems change by leveraging our data and evidence, combining public voice, stakeholder engagement and targeted advocacy tactics.
- Behaviour Change Campaigns: Work with our engagement specialists to apply social marketing techniques and behavioural frameworks to shift norms and the adoption of actions for nature. Translate data and evidence into interventions that use communication tactics such as prompts, social proof, incentives and nudges to create measurable behaviour change.
We offer some fantastic benefits including:
- 7% employer pension contribution
- Life assurance
- Flexible and agile working
- Wellbeing support – EAP, wellbeing champions
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays) + Christmas shutdown
- Staff social calendar and events
- The opportunity to make a real and positive difference to nature, communities and the climate
Closing date: Monday 5th January 2026
Please note: We reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.
No agencies please.
The Organisation
A not-for-profit association with an annual income of approximately £3 million. Their work includes events, learning, networking, and research, delivered in collaboration with leading partners and academic institutions. Operating primarily from the UK with a growing presence internationally, all team members contribute to the successful delivery of their flagship Annual Conference & Exhibition.
The Job
You will be a key part of a small Finance team, reporting to the Chief Operating Officer, managing the Accounts Executive and working collaboratively within the wider team. The Head of Finance will be responsible for delivering accurate and timely financial data, and monthly reporting, budget monitoring and year-end accounts.
Key responsibilities include:
- Managing invoicing, payments, and reconciliations
- Preparing UK and Irish VAT returns
- Supporting the annual audit and year-end accounts
- Producing monthly budget reports and management accounts
- Monitoring cash flow and liaising with asset managers
- Deputising for the COO when required
- Contributing to system improvements
- Acting as Secretary to the Finance and Audit Committees
The Person
We're looking for a qualified accountant, ideally immediately available or on short notice.
You'll bring:
- Strong financial systems and Excel skills
- Excellent attention to detail and analytical thinking
- A methodical, organised approach and strong time management
- A collaborative mindset and high-level communication skills
- A proactive attitude to improving systems and processes
What's in it for You?
Salary: £70,000
Contract: Full-time, 9 months - 1 year (35 hours/week)
Location: Hybrid - 2 days/week in their City of London office, with Tuesday as a core office day
Employee Benefits Package:
- 12.5% bonus (pro rata)
- Annual Leave: 27 days (rising to 30 days with service)
- Pension: 7.5% employer contribution, with a minimum 5% employee contribution
- Life Assurance: 4x salary
- Income Protection: Up to 75% of salary after 6 months' incapacity
- Private Medical Insurance: Bupa
- Dental Cover: Bupa dental plan
- Wellness Programme: Discretionary benefits
What to Do Now
If you're interested in joining a purpose-driven organisation with a collaborative culture, please apply now.This role is being managed by Peter O'Sullivan at Hays Senior Finance.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ROLE SUMMARY
We’re looking for a creative and strategic marketing and communications professional to join The Diana Award. In this role, you’ll craft compelling stories and deliver high-quality content across multiple platforms including websites, case studies, video, newsletters, and social media to bring our mission to life and showcase the impact of our work.
Working collaboratively across the organisation, you will lead content planning and production that resonates with diverse audiences, including young people, educators, funders, and partners. You’ll shape our tone of voice, segment audiences effectively, and ensure messaging is inclusive, consistent, and engaging.
You will manage our social media presence and foster online community engagement, building relationships and driving awareness of our work. This hands-on role is perfect for someone who thrives in both strategic planning and creative execution.
Additionally, you’ll support key organisational events - such as award ceremonies, campaign activations, and fundraising initiatives - by creating engaging content and managing live communications.
Your work will help amplify youth voices, strengthen our community, and inspire positive change globally.
JOB DESCRIPTION
MAIN DUTIES
- Storytelling: Develop and deliver cross-channel content aligned with organisational goals, tailored to diverse audiences. Apply inclusive tone-of-voice and segmentation strategies to engage communities such as young people, educators, funders, and partners.
- Content Creation: Produce and commission content across formats - blogs, newsletters, social media, reports, video, and photography - ensuring outputs reflect brand tone, values, and accessibility standards.
- Social Media Management: Oversee social media channels (Instagram, Facebook, LinkedIn, X, TikTok), driving engagement, brand consistency, and responsiveness. Set measurable goals for growth and interaction.
- Community Engagement & Safeguarding: Manage online communities, respond to interactions, nurture positive conversations, and proactively address risks or reputational concerns.
- Planning: Maintain a centralised content calendar, collaborating with internal teams to ensure integrated messaging and timely delivery across all channels.
- Collaboration: Partner with programme and fundraising teams to gather stories and data for impactful content. Coordinate with external creatives (designers, videographers, agencies) to deliver high-quality multimedia assets.
- Event Support: Assist with planning and delivering communications for key events, including live social media coverage, content creation, and post-event storytelling.
- Brand Management: Champion brand integrity, supporting colleagues to apply tone-of-voice, accessibility, and visual identity guidelines across all content and communication materials.
- Reporting: Use analytics tools to monitor content performance, draw insights, and optimise future content and engagement strategies.
OTHER DUTIES
- Represent the Marketing and Communications Team at events (e.g. Campaign activations, Award Ceremonies, fundraising events) as required
- Reasonable occasional out of office hours work will be required and some travel within the UK
- Be an active contributor to the Marketing and Communications department, team meetings and away days
- Adhere to The Diana Award policies and procedures, maintaining good liaison across the organisation
- Undertake other duties from time to time, as requested by the line manager
SKILLS & EXPERIENCE
ESSENTIAL
- Proven experience creating and delivering content strategies across multiple formats and platforms, with expertise in audience segmentation and inclusive tone-of-voice.
- Expertise in social media best practices, with experience managing and growing channels, including content creation, scheduling, engagement, paid advertising and analytics
- Strong storytelling and adaptable copywriting skills for diverse audiences and platforms.
- Excellent organisational and project management skills, with ability to prioritise, meet deadlines, and maintain accuracy under pressure.
- Experience in content planning and calendar management, collaborating effectively with internal teams and external partners.
- Proficient in analytics tools, able to interpret data and provide actionable insights for optimisation.
- Skilled in community management and social listening, fostering engagement and mitigating reputational risks.
- Creative thinker with strong visual sensibility and confidence in briefing designers and multimedia specialists.
- Collaborative, proactive, and adaptable—able to work independently and thrive in a fast-paced environment.
DESIRABLE
- Experience supporting events through content creation, live social media, and stakeholder engagement.
- Experience collaborating with influencers, ambassadors, or partners to deliver impactful campaigns.
- Knowledge of youth engagement and sensitivity to youth voice.
PERSONAL QUALITIES
- Commitment to The Diana Award’s vision, values and mission
- Personal integrity and credibility
- A ‘can do’ attitude
- Commitment to continuous self-development
- Proactive, adaptable and solution focused.
- Strong communicator, and excellent at collaborating across teams and levels in the organisation
- Organised and detail-oriented
OUR ORGANISATION
- The Diana Award is committed to anti-racism, social justice and building and developing a workforce which reflects the diversity of the young people we support. We are proud to be an equal opportunities employer that values and respects the people who work for us. We seek to ensure all job applications are treated fairly, with respect and without bias.
- We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.
- Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.
- We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff. The successful candidate will be subject to an enhanced DBS or equivalent police check.
APPLICATION DETAILS
Application deadline: Tuesday 16 December at 10:00pm.
Interviews: 07 January 2026 & 08 January 2026 in person
Please reach out if you require any support with the application process or have questions about the role or the process.
Good luck with your application!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nacro is seeking an experienced and dynamic Head of Policy & Public Affairs to lead our strategic policy development and influencing work with Government, officials, and other key decision-makers. This pivotal role will shape and deliver a high-impact policy and public affairs strategy that improves the lives of the people we support—those affected by the criminal justice system, housing insecurity, and barriers to education.
You will be Nacro’s senior voice in government spaces, the media, and across the public affairs landscape. You will ensure our policy positions are evidence-based, rooted in lived experience, and influential at the highest levels.
Key Responsibilities
Strategic Policy & Public Affairs
- Lead Nacro’s strategic policy and public affairs activity with Government, parliamentarians, officials, and other stakeholders.
- Develop and implement a compelling public affairs strategy that drives meaningful change.
- Build and maintain strong, productive relationships with senior policymakers.
- Represent Nacro externally, including with senior stakeholders and in the media.
- Oversee the development of evidence-based policy positions and research projects that support Nacro’s strategic objectives.
- Ensure service user experience informs all policy and influencing work.
- Produce and oversee high-quality policy outputs including consultation responses, briefings, reports, blogs, and media commentary.
- Safeguard Nacro’s reputation as a trusted and authoritative source of insight and expertise.
- Provide strategic political intelligence and advice to the Director of Engagement & Impact and the Chief Executive.
People Leadership
- Lead, motivate, and support a high-performing team, setting clear direction and expectations.
- Model Nacro’s values and behaviours, enabling a positive, inclusive, and accountable culture.
- Manage communication channels effectively, ensuring key organisational messages are understood and cascaded.
- Set objectives, monitor performance, and hold regular one-to-one meetings.
- Support professional development and wellbeing across the team while driving innovation and high standards.
- Take responsibility for all aspects of people management, including recruitment, conduct, performance, and attendance.
- Recognise, reward, and encourage excellent performance.
Leadership Across the Organisation
- Play an active role in the Senior Leadership Team, helping to drive organisational strategy.
- Operate both strategically and operationally, identifying opportunities and risks for Nacro.
Professional Expertise
- Significant senior-level experience in policy and public affairs.
- Strong track record of leading policy campaigns that delivered real impact.
- Excellent political awareness, judgement, and communication skills—both written and verbal.
- Knowledge of criminal justice, education, young people’s policy, or housing policy (desirable).
Performance & Compliance
- Set and deliver directorate performance targets, ensuring effective management of budgets and resources.
- Oversee health & safety responsibilities in your area.
- Contribute to business development and bid work in partnership with relevant teams.
- Ensure accurate and timely record-keeping and reporting.
- Promote and uphold Nacro’s values, safeguarding, data protection, and equality and diversity policies.
- Represent Nacro positively, building strong internal and external relationships.
Why Join Nacro?
We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.
That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.
We see your future, whatever the past.
If you are a strategic thinker, an influential communicator, and passionate about social justice—we want to hear from you.
Apply now to lead change where it matters most
The client requests no contact from agencies or media sales.
Please Note: We do not accept applications via external websites or CVs via email. Please apply via our website.
Are you someone who thrives on helping others, solving problems, and making a tangible difference in people’s lives? We’re looking for a committed and empathetic Student Advisor to join the Advice Service team at the University of Manchester Students’ Union (UMSU).
In this vital role, you’ll provide free, independent, and confidential advice to students across a range of key areas. We are looking for someone who will be able to support students professionally and with a high level of empathy, ensuring they feel heard, informed, and empowered to take the next steps.
You’ll enjoy this role if you’re interested in the law and getting to grips with regulations, policies and procedures, so you can help students to understand their rights and resolve the problems they face. As a Student Advisor, you will be able to respond sensitively and compassionately to students in distress or facing crisis and will have an ability to give practical and emotional support. Excellent communication skills are essential.
The Advice Service also provides a supported self-help offer and as a team we deliver promotional and preventative campaigns. This role will really suit you if you’re enthusiastic and approachable and would enjoy speaking to students and our stakeholders in a variety of settings. We’re also looking for candidates with an interest for writing social media and website copy and would like to be involved in designing and delivering presentations, interactive stalls, training and workshops.
You’ll be part of a small, supportive and dedicated team, working in a busy, varied environment that puts student wellbeing at the heart of everything we do. You’ll have access to training and continuing professional development to help you excel as a Student Advisor. You’ll also have regular opportunities for reflection and support for your wellbeing, including access to external restorative supervision.
Key Responsibilities
- Deliver One-to-One Support: Provide impartial, confidential advice on academic concerns (appeals, complaints, disciplinaries), housing issues, financial support, and personal or welfare-related challenges.
- Support in Crisis: Offer guidance and emotional support to students experiencing difficult or distressing circumstances, such as mental health issues, sexual violence, harassment, or financial insecurity.
- Create and Share Resources: Develop accessible self-help materials (articles, videos, workshops) to empower students and reduce reliance on one-to-one services.
- Promote the Service: Take part in outreach activities, including campaigns, events, and training, to raise awareness and improve access to advice and support.
- Track and Report Issues: Use our case management system to record casework clearly and securely and help monitor trends in student issues to inform future campaigns.
- Collaborate and Contribute: Work closely with colleagues across UMSU to support key periods like Welcome Week and elections, contributing to a supportive and inclusive student experience.
We’re looking for someone who:
- Communicates with clarity, compassion, and confidence.
- Is emotionally resilient and able to manage sensitive or complex situations calmly.
- Understands the importance of impartiality, confidentiality, and professionalism.
- Is highly organised with strong attention to detail and time management skills.
- Can create clear, engaging written resources and deliver effective presentations.
- Is confident using IT systems and comfortable with data and record keeping.
Previous experience in advice, welfare, support work, or student services is helpful, but we welcome applications from those with transferable skills and a genuine passion for student support.
The Essentials
- Salary: £27,013 - £30,237 per annum
- Contract: Full-time, permanent (35 hours per week)
- Location: Hybrid working – typically 3+ days per week in our Advice Office on campus
- Eligibility: Open to applicants with relevant skills and experience who are eligible to work in the UK at the start of employment
Recruitment Timeline
Applications opened: 5th December 2025
Applications close: 5th January 2026 23:59
Interviews: 16th January 2026 (online option available)
Role Commencing: 26th January 2026
We may close applications early if we receive a high volume of applications. We recommend that you apply as soon as possible to avoid disappointment. Once the vacancy has closed, we’re unable to accept late applications to ensure a fair process for all candidates.
Why Join Us?
At UMSU, you’ll be part of a supportive, inclusive, and values-driven organisation that champions student empowerment. We offer opportunities for professional development, a collaborative team culture, and the chance to make a real and lasting impact in students’ lives.
Sound like the right fit? Apply now and join a team that’s here to make student life better.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
Variety is looking for a Social Media Officer to join our Fundraising and Marketing team. Reporting to the PR and Communications Manager, the role will be vital in positioning Variety as a highly impactful charity and supporting our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK.
You will be responsible for creatively growing our social media channels to increase engagement and reach new audiences. This includes content planning and ensuring our channels reflect Variety’s campaigns, programmes and brand. You’ll lead on community management and play a key role in developing and maintaining the charity’s content library.
Working closely with colleagues across the organisation, you will help create integrated social media plans and support live coverage from our wide range of fundraising and cause-led events. You’ll have opportunities to attend events and work directly with the children and families we support, helping to bring their stories to life.
Highly organised and creative, you will be confident in adapting content for different channels, ensuring it is delivered in the right format, tone and style for each audience.
You will be working with a supportive and knowledgeable team who regularly work from our vibrant office in the heart of Camden, London.
This role will require a DBS check.
ABOUT VARIETY
In the UK, there are more than 1.3 million disabled children and nearly 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.
In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.
KEY RESPONSIBILITIES
● Manage social media accounts (Instagram, Facebook, TikTok, LinkedIn) and engage with audiences, including Variety ambassadors.
● Keep the social media schedule up to date (using Hootsuite) with consistent posting and avoiding clashes by planning in advance.
● Create engaging content that aligns with our overall mission by interviewing beneficiaries, creating graphics on Canva and filming reels and videos.
● Ensure social media content is child-centric and accessible.
● Attend events to capture social media content (these will always be pre-agreed in advance).
● Undertake analysis of social media outputs to ensure content is engaging and effective and then shape future content based on learnings.
● Community management of our social media channels, responding to posts and engaging with followers.
● Keep up to date with the industry by horizon scanning the charity sector and social media generally for the latest trends.
● Support the PR and Communications Manager as needed.
● Participate in staff meetings, fundraising team meetings and contribute to the success of Variety’s fundraising and communications strategy.
● Any other duties as required.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
● Experience with Canva, Hootsuite and all social media platforms.
● Experience planning and scheduling social media content for a charity or similar organisation.
● Excellent copywriting skills.
● Experience using social media analytics tools.
● Understanding of GDPR and consent.
● Enthusiastic, organised and a creative self-starter.
● Understanding of the latest trends, technologies and standards in social media.
Desirable
● Experience of working with children or young people.
● Experience editing videos and photos.
● Experience interviewing beneficiaries.
● Understanding of disability, diversity and equality issues.
● Experience working for a charity.
MAIN BENEFITS, TERMS AND CONDITIONS
25 days holiday pro-rata (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra two days annual holiday for every complete year of service, up to a maximum of five days' extra holiday (pro-rata).
- Pension ER contribution 7%
- Life Assurance 4% of annual salary
- Company sick pay scheme
- Medicash scheme
Department: Fundraising and Marketing
Reporting to: PR and Communications Manager
Salary: £30,000 - £32,000 (based on experience) pro rata
Location: Variety HQ, Camden Town, London (hybrid working)
Contract: Part-time, permanent
Working hours: 14 hours per week, flexible and hours to be arranged with Line Manager
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role. Applications will close on 2 January 2026 at 5pm with interviews taking place week commencing 12 January.
We expect demand for this role to be high and will be shortlisting as applications arrive and suggest early submission. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
Please let us know if you have any access requirements which we might need to consider in relation to the selection process.
If you would like to apply, then please submit the following:
1. CV (up-to-date)
2. Cover letter (max 1 page) on why you are interested and how you meet the essential and desirable skills and experience.
The client requests no contact from agencies or media sales.

