Data coordinator jobs
About Us At Bath Cats and Dogs Home, we believe that every cat and dog should have the opportunity to enjoy a healthy life and a happy home. None of this is possible without the generosity of our supporters and the skill of our fundraising team, who ensure we have the income to deliver our vital work. By acquiring and stewarding those who share our passion for animal welfare, we can continue to make a real difference. This is an exciting moment for us – with the renovation of our main office complete, we’re working in a fully collaborative space, As leaders in animal welfare, we’ve also upgraded our Vet Suite, Animal Intake, and Rehoming rooms to speed up recovery, reduce stress for animals, and offer a better experience for those giving up or adopting pets. Alongside this, we're shaping a bold new strategy for the future of Bath Cats and Dogs Home.
The Role Due to investment in the Corporate, Community and Events team you will spearhead the expansion of our Corporate and Community Giving portfolio. This role involves enhancing relationships with current donors, partnerships with new businesses, and playing a critical role in our Fundraising & Trading Department. You will be instrumental in managing income streams projected to raise £150,000 this year, with ambitions for future growth. Your role will also encompass being a prominent figure in the community, delivering fundraising talks, and attending networking events and being an advocate for Bath Cats and Dogs Home.
About You You are a dynamic individual with a successful track record in corporate fundraising, capable of securing significant income through corporate and community events. Your skills include:
- Exceptional leadership and the ability to manage and mentor a team.
- Strong marketing abilities, both online and offline, to achieve financial and recruitment targets.
- Excellent public engagement and presentation skills.
- Proficiency in IT and CRM databases, ideally with experience in Raisers Edge.
- A deep-seated passion for animal welfare and alignment with our values.
This role includes some evening and weekend commitments for which TOIL will be given, we work flexibly around core hours. If you are passionate about animal welfare and possess the drive to lead and inspire, we would be thrilled to consider your application.
Join us at Bath Cats and Dogs Home and make a tangible difference in the lives of animals every day.
The client requests no contact from agencies or media sales.
Member Relations Co-ordinator
We are delighted to share this new and exciting opportunity for a Member Relations Co-ordinator to join a dynamic organisation.
Position: Member Relations Co-ordinator
Location: Holyoake House, Manchester
Salary: £34,577 per annum
Hours: Full-time, 35 hours per week
Contract: Permanent/Hybird
Closing Date: Midnight, Thursday 22nd May 2025
Interviews: Week commencing 2nd June 2025, in Manchester.
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.
About the role:
As Member Relations Co-ordinator, you will play a key role in growing and strengthening our diverse co-operative network. You will contribute to the delivery of our membership strategy, manage relationships with current and prospective members, and support the development of membership services and products. You will be the first point of contact for member enquiries, ensuring a responsive and high-quality experience, while also supporting initiatives to improve member engagement.
Key responsibilities include:
• Support the implementation of the membership and engagement strategy, contributing to KPIs and team targets as required.
• Develop a deep understanding of our members, managing recruitment, retention, and account management to build strong, sustainable relationships.
• Maintain expert knowledge of our subscription model, products, and services, ensuring member needs are met and income targets achieved.
• Collaborate across teams to align organisational activities with membership goals and develop income-generating services that meet member needs.
• Stay informed on sector trends and developments to enhance our member offer, services, and ways of working.
• Act as a key contact for member insights, providing accurate, timely data to support bids and communications.
• Maintain member records and perform analysis and reporting via our CRM (Salesforce) to support performance tracking and process improvements.
• Manage complex member queries and act as an escalation point for the Member Relations team.
• Lead on account management of federal members, dual memberships, and selected partner members, developing strong relationships and commercial understanding.
• Support the renewal process, membership campaigns, and communications planning, helping to increase member retention and acquisition.
• Contribute to high-quality membership processes and ensure governance structures reflect our co-operative identity.
• Actively support the Member Services Lead with wider membership functions and continuous process improvement.
About you:
To succeed in this role, you will be a confident communicator with strong customer service and relationship management skills. You’ll be excited to work for a values-led organisation and passionate about making a difference.
You will also have:
• Proven customer service and client management skills, with the ability to adapt communication across diverse audiences.
• Passion for values-led organisations such as co-operatives, community businesses, or social enterprises.
• Self-motivated and enthusiastic, with a strong track record in independent working, prioritisation, and meeting deadlines.
• Experience handling public or membership-related enquiries in a professional setting.
• Strong team player with excellent interpersonal skills and the ability to build lasting relationships.
• Clear and confident communicator, both written and verbal, with presentation and group delivery experience.
• Detail-oriented and diligent in process-driven tasks like record keeping and database maintenance.
• Highly organised, with the ability to manage multiple priorities and meet performance targets.
About the organisation:
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Member Services, Client Relations, Community Engagement, Customer Experience, Membership Officer, Project Co-ordinator, Administration, Operations Support, or Account Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 12th May 2025
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
• Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
• To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
• Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
• Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
• Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
• To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
• To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
• Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
• Educated to Degree level or equivalent, or substantial successful senior management experience.
• Proven experience as an inspirational and successful leader of teams of staff and volunteers.
• Substantial experience in effective management of time, tasks and projects.
• Demonstrable experience of working within and/or influencing change in health and social care services.
• Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
• Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
• Knowledge and understanding of local health and social care structures.
• Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for around 15,000 older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include Deputy Service Manager, Service Coordinator, Head of Services, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.
We are seeking a proactive and experienced Café Supervisor to oversee the daily operations of The Shack Café, a busy student-facing outlet at KCLSU. This role is ideal for someone with a passion for hospitality and team leadership, committed to delivering excellent service and creating a vibrant, welcoming space for students, staff and visitors.
The postholder will lead a team of student shift leaders and staff, ensuring smooth daily operations, high standards of cleanliness, and exceptional customer service. You'll take a hands-on approach, often setting an example on the floor while supervising your team effectively. Key duties include managing financial processes such as accurate till operation, invoice processing, and stock control. You will strive to minimise wastage and losses through regular audits and clear procedures, maintaining accurate records of all transactions and stock movements.
You will also lead on staffing—recruiting, training, and supervising your team of around 12 student staff members. Responsibilities include creating rotas, processing payroll, and managing performance through regular feedback and support, while fostering a positive and productive team culture.
The Café Supervisor will work closely with the Commercial Manager – Strand to develop exciting product offerings and promotions. With support from the marketing team, you'll ensure effective merchandising and campaigns that increase sales and engage the student community. Strong relationships with students, colleagues, and suppliers are vital.
You will also manage catering bookings and ensure services meet high standards, from enquiry to delivery. Compliance with food hygiene, health and safety, and equipment maintenance is essential. Issues must be reported promptly, maintain a safe environment, and ensure all staff follow uniform and cleaning protocols.
The list above is not exhaustive. We recommend you to read through the Job Pack to understand the scope of what the role entails.
Application Process
To apply, please download and complete an application form and an equal opportunities monitoring form below and email your completed application directly to our email address.
Once shortlisting is completed, we will contact you and inform you of the progress of your application.
Please download application form here
Please download EOM Form here
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days holiday entitlement & bank holidays & discretionary closure days per annum
- Discounts on KCLSU venues
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date
- Not be a trustee of King’s College London Students’ Union
- Have a National Insurance number, or be in the process of applying for one
Thank you for applying with us. We look forward to bringing your talent onboard and working with you!
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes.
In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support.
This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you!
Who are we looking for?
To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.
The ideal candidate will have:
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A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)
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Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships.
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A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team.
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IT literacy with knowledge of Microsoft packages.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected.
Interviews: 20 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
About the roles:
Camden’s Integrated Drug and Alcohol service is offering an incredible opportunity for individuals with lived experience of homelessness and/or substance use to join a pioneering team supporting others in their recovery journey. With one year of funding secured, we are seeking two passionate and dynamic individuals to take on specialist roles, based at both treatment sites and within Camden hostels. These roles will also involve working alongside the In-reach team and the Specialist Women’s team, allowing you to make a tangible impact on the lives of clients by helping to shape and enhance services for those who need them most. You will be a familiar, trusted face, guiding clients through their recovery journey, empowering them to access treatment and overcome barriers, while contributing your own insights to ensure services are truly supportive and accessible.
In these roles, you will have the opportunity to develop your skills in trauma informed interventions, working alongside expert practitioners to transform how clients experience treatment. The focus is on creating safe, welcoming spaces for individuals to seek help without fear of further harm or trauma, while also engaging in meaningful activities that inspire positive change in their lives. You will be pivotal in supporting Camden’s hostel pathway clients, helping them not only access treatment but also discover the strength within themselves to rebuild their lives. This role offers an exciting, empowering career development opportunity to make a real difference, leveraging your lived experience to guide others, and to grow within a supportive, developmental environment at SHP.
For occupational requirement reasons, one of the two roles advertised will be protected for female only applicants (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- An individual with a lived experience of substance misuse as well as experience of accessing Treatment and Recovery services.
- An understanding of the principles of planned support and working with vulnerable people.
- An understanding of the principles underlying a quality and customer focussed service with the proven ability to empower service users.
- The ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
- Willingness to work flexibly in response to changing organisational requirements and work outside of office hours on occasion.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 11th May at midnight
Interview Date: Wednesday 21st and Thursday 22nd May at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Do you have a heart to see positive change in the lives of people who are trying to make a new start in the community after prison, and a genuine belief in their ability to make such changes? Do you have experience of working in a prison environment?
South West Community Chaplaincy (SWCC) aims to provide effective care and community support for people as they leave prison and re-integrate back into the locality, within the counties of Devon, Cornwall and West Somerset. This includes mentoring, practical support and signposting to assist the integration of ex-prisoners into their communities, in collaboration with other professionals.
We are actively seeking to strengthen our team of Community Chaplains and specifically to appoint a new Community Chaplain in Cornwall, to work with people in the community after they have served a sentence. The role is also a strategic one, in that it will involve extending the network of support in the county, through the development of support hubs with other service providers.
There is a Genuine Occupational Requirement (GOR) under the Equality Act 2010 for applicants to actively embrace the Christian faith ethos and values of SWCC, and to be able to promote an environment where people of all faiths, and people of none, can work together for the transformation of lives and communities. The successful applicant will have the ability to build positive relationships with a wide range of people, from aged 15 to 80! Flexible Homeworking is possible by agreement. The role entails a significant amount of travel, and some occasional weekend and evening work will be involved.
Bespoke, relational, mentoring for prison leavers, helping them to build a positive, crime-free future, and making our communities safer for all.



Advocacy Manager
Location – Remote from the UK with regular travel to Manchester and London
Starting Salary - £40,416 per annum (plus contributory pension)
MAG saves lives and builds futures by working with others to reclaim land contaminated with the debris of conflict, to reduce the daily risk of death or injury for civilians, and to create safe and secure conditions for development. MAG shared the 1997 Nobel Peace Prize as a founding member of the International Campaign to Ban Landmines for our work to ban landmines. Our vision is a safe and secure future for men, women and children affected by armed violence and conflict.
We are looking for an exceptional Advocacy Manager to work within our Policy and Strategic Partnerships team. This is a fantastic opportunity to join a dynamic international charity that shared the 1997 Nobel Peace-Prize.
You will be working with the Director of Policy and Strategic Partnerships in the development and delivery of MAG’s advocacy work, including leadership of MAG’s UK parliamentary engagement, and contribution to the European and US engagement strategies.
The successful candidate will have previous experience of engaging and influencing UK parliamentarians, including the House of Commons and House of Lords, in support of advocacy objectives through a variety of tactics. You will have up-to-date knowledge of the UK political scene, and key players for MAG’s focus areas, knowledge of UK parliamentary processes and influencing tactics. You will also have a proven track record of meeting targets and deadlines and an ability to build, manage and develop relationships with key stakeholders. Excellent coordination and communication skills will also be essential.
The role will involve travel in the UK and Internationally.
What you can expect in return:
· Competitive salary
· 25 days annual leave per year, plus public holidays.
· Company pension (matching at 5%
· Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.
Further information and how to apply:
For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 5th May 2025.
Application is by submission of the following documents to humanresources [@] maginternational [.] org by the closing date of 5th May 2025:
1. Up-to-date CV
2. Cover letter, setting out why you believe you are suitable for this position, and how you feel you align to MAG Values.
3. Completed Candidate Profile Form
Due to the high volume of applications, we receive, we cannot respond to every application. If you have not heard back from us within 3 weeks of applying, your application has not been successful.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
We do whatever it takes to get to a landmine before another child does.
The client requests no contact from agencies or media sales.
About the College:
Worcester College is one of the 39 constituent Colleges of the University of Oxford and is home to a vibrant academic community of around 75 Fellows, a lively and varied student body of around 400 undergraduates and 200 graduates, and a dedicated expert team of 150 professional staff, all representing a wide range of backgrounds and experiences. The College strategy explains our forward-looking approach. Our values are excellence, inspiration, community, inclusivity and trustworthiness. The College is situated at the heart of Oxford in a beautiful environment that the whole community enjoys.
Summary of role responsibilities and person specification:
Worcester College, University of Oxford, is recruiting for the key, senior role of Alumni Engagement Manager to be part of its Development and Alumni Relations team of seven. This is a vital role as we seek to deepen and expand connections with the College’s alumni community. The Alumni Engagement Manager will be responsible for the development and delivery of an alumni and supporter engagement strategy which aims to build relationships with alumni and donors to lead to greater involvement with the College through the giving of funds, time and expertise. The Alumni Engagement Manager also plays a vital role in ensuring donors to the College have a strong sense and knowledge of the positive impact of their generosity, so that their philanthropic giving to Worcester is a meaningful, enjoyable and positive experience.
This is a senior role requiring a proven track record in managing highly effective alumni relations or similar membership programmes, including strong events and communications experience. The role requires the drive and creativity to use events and communications skills to deliver an innovative engagement programme. This varied role spans relationship building and donor stewardship activities, so also offers the opportunity to develop fundraising knowledge and experience. We are a very friendly team of seven in an ambitious college, with a real sense of purpose and a great deal of exciting work taking place.
Further details of the role and person specification can be found on our website.
If you would like an informal chat about the role, please feel free to contact Viola Kerr
Closing date: Friday 2nd May 12pm
Interview date: Week commencing 12th May
The client requests no contact from agencies or media sales.
Location: Welsh House- Pen Y Bryn
Department: Operations
Salary: £40,000.00 to £42,000.00pa
Hours: 37.5 per week
Job Type: Full time
Contract Type: Permanent
e are looking for a dynamic and experienced Operations Manager to oversee the day-to-day management of services, compliance, and staff leadership in a remote setting. This role requires a strong leader who can balance professionalism with charisma, effectively engaging with stakeholders and building new relationships to drive growth and success. The ideal candidate will have a proven track record in operations management, excellent communication skills, and the ability to manage both strategic planning and operational delivery. Flexibility is essential, as the role may require working weekends, evenings, and school holidays. If you are a motivated individual who thrives in a hands-on, fast-paced environment and is committed to creating a safe and compliant setting for all, we would love to hear from you.
Job Purpose
The Operations Manager is responsible for the effective day-to-day management of services, compliance, staff leadership, site maintenance, and stakeholder engagement. This role ensures service continuity, safeguarding compliance, financial oversight, and infrastructure management, particularly in a remote location that requires strong on-the-ground leadership.
The ideal candidate will balance professionalism with charisma, fostering a positive and collaborative team environment. They will also play a key role in securing new relationships and engaging with a diverse range of stakeholders, using strategic communication and interpersonal skills to build and sustain long-term partnerships.
Flexibility is required, as the role may involve working weekends, evenings, and school holidays. The Operations Manager will be hands-on in both strategic planning and operational delivery, ensuring that staff, children, and external stakeholders are fully supported in a safe, compliant, and well-run environment.
Key Responsibilities
Service Operations & Delivery
- Oversee weekly staff scheduling and rotas, ensuring adequate cover for respite and SEAL programmes.
- Confirm and manage SEAL bookings, supporting the daily delivery of the programme, liaising with schools and handling logistics.
- Conduct site inspections, ensuring all facilities, transport, and equipment meet safety standards.
- Ensure programme materials, food, and supplies are organised ahead of service delivery.
- Coordinate transport and minibus safety checks, ensuring compliance with regulations.
Safeguarding & Risk Management
- Act as the Designated Safeguarding Lead, ensuring all policies and procedures are followed.
- Review weekly safeguarding reports, updating risk assessments and actioning any concerns.
- Oversee and log incident reports, ensuring concerns are escalated where necessary.
- Conduct daily health & safety checks, including fire safety and emergency response planning.
- Ensure swimming pool safety compliance, conducting water checks and regulatory reporting.
- Attend referral board meetings, discussing child placements and safeguarding needs.
Staff Leadership & Development
- Line manage all child-facing staff, including The Children's Services Coordinator and the Groundsman, ensuring effective service delivery.
- Deliver staff briefings, ensuring all team members understand their responsibilities.
- Monitor staff performance, identifying training needs and areas for development.
- Ensure all staff have completed safeguarding, first aid, and compliance training.
- Provide supervision and mentorship, ensuring staff are well-supported and engaged.
Site & Facilities Management
- Conduct weekly site inspections, identifying and actioning necessary maintenance.
- Oversee contractors and external service providers, ensuring all work is completed to standard.
- Ensure fire safety, security systems, and emergency protocols are fully operational.
- Manage waste disposal, hygiene standards, and overall site cleanliness.
- Ensure transport compliance, including minibus servicing, safety checks, and records.
Finance & Administration
- Work with the Database Manager to ensure new system updates and process changes are embedded within the operations team on-site.
- Review and approve weekly timesheets, ensuring accuracy for payroll processing.
- Oversee the administration of HR record management systems, ensuring staff records are accurate, up to date, and compliant with regulations.
- Attend monthly payroll meetings and complete monthly payroll administration, ensuring accuracy and compliance.
- Track operational expenditure and reconcile budgets, ensuring cost efficiency.
- Process invoices for site maintenance, supplies, and programme costs.
- Respond to emails and phone calls, handling stakeholder queries and urgent matters.
Stakeholder & External Engagement
- Actively market services to existing partners and establish new referring partners, ensuring continued growth and engagement.
- Liaise with schools, social workers, and local authorities, ensuring smooth referrals.
- Attend networking meetings, representing the organisation and strengthening partnerships.
- Ensure marketing materials are up to date and available, supporting engagement efforts.
- Maintain positive relationships with parents and carers, providing updates on services.
Strategic & Financial Planning
- Work with the Director of Operations and other managers to ensure continual service improvements, identifying areas for operational enhancements and efficiency gains.
- Attend monthly payroll meetings, ensuring budget alignment and financial oversight.
- Play a key role in the annual budget-setting process, ensuring alignment with service needs.
- Prepare for and support compliance inspections, ensuring policies and procedures are audit-ready.
- Attend monthly charity-wide meetings online and biannual in-person full charity meetings.
Person Specification
Essential Criteria
- Proven experience in stakeholder engagement and/or marketing, particularly in promoting services and developing referral partnerships.
- Extensive experience in operations management, preferably within a children’s services or social care setting.
- Strong safeguarding knowledge, with experience as a Designated Safeguarding Lead or similar role.
- Experience managing staff, including training, supervision, and performance management.
- Proven experience in budget management and financial oversight.
- Knowledge of health & safety regulations, including fire safety and site risk assessments.
- Ability to work autonomously, making on-site decisions in a remote location.
- Excellent organisational and problem-solving skills, with the ability to prioritise competing demands.
- Excellent communication skills, with the ability to liaise confidently with stakeholders at all levels.
- Competency in IT systems, including financial tracking, compliance reporting, and scheduling tools.
Desirable Criteria
- Leadership and management qualification (Level 5 or equivalent).
- Experience managing a residential or respite setting.
- First Aid at Work qualification.
- Minibus driver certification (or willingness to obtain).
- Understanding of GDPR compliance in a childcare setting.
Additional Information
This role requires flexibility, including some weekend and evening working as required. - The post-holder must pass an enhanced DBS check prior to employment. - Due to the remote location, the ability to travel independently is required.
REF-220980
Brain tumours kill more children and adults under the age of 40 than any other cancer, yet historically just 1% of the national spend on cancer research has been allocated to this devastating disease. Brain Tumour Research is determined to change this.
Their vision is to find a cure for all types of brain tumours. To achieve their mission, they are looking for a Head of Philanthropy and Partnerships to lead the high value function, including income from major donors, corporate partners, and trusts and grants. The P&P team also encompasses volunteering and relationships held with the family of member charities.
There is currently an interim Head of P&P in place until August to ensure progress continues towards the income ambition, and to support the team.
The P&P function is on a journey, much work has been done to embed effective processes and a consistent approach to pipelining. There has been much improvement so far, but there remains a lot of scope for the incoming Head to shape the team, define areas of focus and ways of working.
The team have had significant success this year, especially in the corporate partnerships space, so there is energy and enthusiasm to harness. There are exciting opportunities for high value fundraising connected to the launch of new Centres of Excellence across the UK, and some key events in the calendar such as a major donor dinner in September.
This role would suit an experienced fundraiser across major donor or corporate income streams. You will have led a team before, and have experience of designing and delivering fundraising strategies.
This is an exciting opportunity for the right candidate to come into a team that is on the right path, but needs a confident Head of to ensure the team works in the most effective way, and to provide support and guidance to the team.
Please note - the successful candidate will be required to work from Brain Tumour Research's office in Milton Keynes on Tuesdays and Wednesdays.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
Interviews:
Stage 1 (virtual) - Friday 16th May
Stage 2 (in person in Milton Keynes) - Thursday 22nd May
We are the Mayor’s Fund for London (MFL), a charity that champions opportunities for young Londoners facing the biggest barriers.
As the Director of Finance, you'll be a key senior leader, reporting to the CEO. You'll manage and develop our charity's finances and governance, ensuring robust systems to maximise the impact of our funds. You'll be part of the Senior Management Team, supporting the CEO and Trustees in delivering our mission.
Key Responsibilities:
- Lead the finance function, including banking, audit, payroll, and investments.
- Oversee a small finance team, including a part-time Finance Manager.
- Coordinate and facilitate the Finance Audit and Risk Committee (FAR).
- Present quarterly updates to the Board and ensure Trustees are well-informed.
- Collaborate with fundraising, governance, HR, and business operations.
Why Join Us?
- Be a pivotal part of shaping our charity's culture and values.
- Drive youth-led systemic change for young Londoners.
- Work closely with passionate leaders and dedicated team members.
- Enjoy a role that intersects with various organizational functions.
Our Ideal Candidate:
- Strong financial management and oversight skills.
- Experience in charity finance and governance.
- Excellent leadership and team collaboration abilities.
- Commitment to our mission and values.
If you're ready to make a meaningful impact and lead our financial strategy, we want to hear from you! Join us in creating opportunities for young Londoners and shaping the future of our city.
The client requests no contact from agencies or media sales.