Data delivery manager jobs

About us:

Empire Fighting Chance is a sport for development charity. We use  psychologically informed non-contact boxing programmes that reach around 10,000 vulnerable young people every year.  We run these programmes in our gym, in schools, and through a growing network of partner organisations and affiliated amateur boxing clubs in England and Wales.

Our model features a powerful fusion of boxing and psychology, delivered by coaches and therapists that young people can trust, in a place where they feel safe, cared for and understood.

With Empire Fighting Chance, young people gain support in ways that are natural and enjoyable, encouraging them to turn up, relax, engage in the work, and go on to make positive changes to their lives.

About the job:

Do you have a drive for breaking down the barriers of traditional therapeutic services, whilst supporting young people to address mental health issues in a creative and non-stigmatising way? 

We are passionate about breaking down the barriers that often prevent young people from accessing the mental health support they need. In many of the communities in which we work, mental health issues are stigmatised and rarely discussed. Traditional clinic-based therapy can be difficult to access and intimidating for young people, leading to reluctance in seeking the necessary help and opening up. Our approach is to bring mental health services out of clinics and into the communities where young people live.

Box Therapy combines non-contact boxing with psychologically informed interventions with the primary aim being to support and empower young people to improve their emotional wellbeing and mental health. Box Therapy most commonly takes place in a boxing gym setting, where our therapists use non-contact boxing as a physical outlet to help young people build trust, manage their emotions, and make positive changes in their lives. We also deliver Box Therapy in school-based settings.

This is an incredible opportunity to play a key role in a thriving charity that is supporting youth in our community through an active and engaging approach to improving lives. Every day, we meet young people who are facing significant challenges in their lives such as mental health issues, chaotic home lives, difficulties at school or involvement in crime.

With your commitment, timely input, and ability to think outside the box, we can dramatically increase the impact of our work, and improve the mental health outcomes of those who engage with our services and promote new and innovative ways to break down the barriers many young people experience in accessing critical mental health support.

We are also embarking on an exciting journey to take Boxing Therapy to the nation. We have just finished our inaugural training programme to create and support new Boxing Therapists from across the UK.

Your role:

Box Therapy is an accessible way for young people to receive support from a qualified practitioner in a non-clinical, non-intimidating setting.

As a Boxing Therapist you will be expected to work with young people with moderate to severe and enduring mental health issues in both 1:1 and group settings. You will not be expected to have a specific sports or boxing qualification, but an interest in fitness and the benefits of physical activity as a therapeutic tool are essential. 

You will receive full boxing coaching skills training as a part of your induction.

Your responsibilities:

• To provide effective mental health support to young people aged between 8 and 25. This includes combining non-contact boxing and physical exercise with psychosocial interventions.
• To work in a dynamic and unconventional work environment where flexibility and creativity are paramount.
• To work with young people in a 1:1 and group-based capacity in both gym and school-based settings.
• To maintain the highest standards of record keeping including electronic data entry and recording, report writing, outcome. measurement and the responsible exercise of professional self-governance in accordance with Service and Partner’s policies and procedures.
• To ensure the development and maintenance of the highest personal and professional standards of practice, through active participation in clinical supervision, training, and reflective personal development sessions.
• To utilise assessment and formulation skills to guide the delivery of therapeutic interventions.
• To work flexibly and with initiative to meet the core aims of service delivery to children and young people, including working evenings and some weekends.
• To autonomously manage own caseload.
• To build positive and effective relationships with young people/ carers/parents/ external services to aid a young person's therapeutic journey.
• To increase understanding and awareness of Acceptance and Commitment Therapy and how this informs Box Therapy.
• To work within a multi-disciplinary team, and alongside colleagues.
• To work collaboratively with other organisations/agencies.

What we’re looking for from you:

We are seeking compassionate and culturally competent therapeutic practitioners who understand the complexities of working-class communities and the impact of societal inequalities on mental health. In this role, you will have the opportunity to provide support and advocacy to clients from diverse socioeconomic backgrounds

Qualifications:

• Registered practitioner (RMHN, OT, Practitioner Psychologist, Counsellor, Psychotherapist)
• Therapy-related qualification desirable

Essential attributes:

• A proactive and creative approach to work
• The ability to use own initiative and work cohesively as a part of a team.
• A willingness to support others, and ability to work empathically as part of a team.
• A creative and curious approach to providing alternative approaches to mental health support.
• An active interest in fitness and sport and its therapeutic potential.
• Confidence and enthusiasm, alongside a passion for professional development.
• Excellent written English skills with reading, writing and numeracy skills.
• The ability to build positive working relationships with young people, parents and careers, and other organisations/agencies.
• A high level of analytical and judgement skills.
• Robust and well-developed clinical reasoning skills
• The ability to engage young people in meaningful therapeutic alliances, being personable and welcoming whilst setting clear and consistent boundaries.
• Resilience, a sense of humour and the willingness to integrate as part of the wider Empire boxing team.
• Required experience/knowledge:
• Evidence of Continuing Professional Development in an area of mental health or supporting people field.
• Awareness of social determinants of mental health and wellbeing.
• Experience working with underserved populations, and an understanding of the social, economic, and cultural factors that impact mental health outcomes.
• An understanding of common mental health and neurodevelopmental conditions.
• A good understanding of the barriers and challenges that people with serious mental health issues face.
• Must have some understanding of the issues affecting people from underserved and marginalised populations, and a commitment to social justice and advocacy.

Read the full job pack and apply through our website. 

We have an exciting opportunity for a Team Leader to join the National Contact Centre team in Cardiff, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at the National Contact Centre, Cardiff.

As a Team Leader you will:

• Provide leadership, advice and guidance to the 24/7 team and monitor the progress and quality of work across the contact centre.
• Monitor queues, workload of staff and demand of all service against resources and move staff between these services to ensure the needs of the business are met. Analysing resources and trends changing staffing levels to meet the demands.
• Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
• Be the point of escalation for complex and sensitive cases, queries and complaints, as well providing support to the team by resolving problems, providing advice and undertaking initial contact, risk and needs assessment with victims and clients.
• Provide safeguarding advice and guidance to all staff at the NCC and across VS via the National On Call Service and participate in the on-call duty rota.
• Provide a high level of emotional support to callers in crisis with complex and enduring mental health issues and suicidal ideation.
• Promote effective communication channels including coordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
• Participation in the on-call rota is a requirement of the role, and will be discussed at interview.

You will need: -

• Experience of managing and supporting a team and individuals, including performance management, one to one's and staff development.
• Experience of supporting victims and vulnerable people.
• Experience of providing Safeguarding Advice to a team
• Understanding of the Criminal justice system and the impact of crime on victims and witnesses.
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
• The ability to maintain confidentiality and comply with all data protection requirements.
• The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/needs and interests in an organised and methodical manner.
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Senior Practitioner Family Support

We are looking for a Senior Practitioner to join the team providing early years and family support for children aged 0–19 (or 25 with SEND).

Position: Senior Practitioner – Family Support

Location: Dyson Gardens Children’s Centre, Highfield Rd, Birmingham B8 3QF

Salary: £31,879.51

Hours: 37 per week

Contract: Permanent

Closing Date: 11/01/2026

You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.

The Role

As part of the Birmingham Forward Steps Partnership, the team provide early years and family support for children aged 0–19 (or 25 with SEND). The Children’s Centres and Family Hubs across Erdington, Hodge Hill, Perry Barr and Sutton Coldfield offer safe, welcoming spaces where families can access support, advice, and activities. From parenting groups and sensory rooms to health referrals and stay-and-play sessions, the experienced teams walk alongside families, helping them build on their strengths and navigate challenges. The organisations also offers links to childcare, midwifery, and employment support. Whether face-to-face or through the Digital Family Hub, everything we do is driven by compassion, fairness, and a commitment to children’s wellbeing.

Key areas of responsibility include:

• Lead and manage the Family Support team to deliver effective support for families with children aged 0–19 (with a 0–5 primary focus).
• Act as Designated Safeguarding Lead, overseeing safeguarding practice, training and compliance.
• Ensure high-quality assessments, planning and delivery of 1-1 and group interventions.
• Provide reflective supervision, annual appraisals and support staff to develop their skills and confidence.
• Oversee adherence to Health & Safety, including Lone Working and safe home-visiting practice.
• Build strong multi-agency partnerships to achieve positive, sustained outcomes for families.
• Lead engagement strategies to reach and support hard-to-reach families.
• Ensure robust data quality, case recording, and preparation for audits and inspections (e.g., Ofsted, safeguarding audits).

Join the team and help make a difference where it matters most.

About You

We are looking for someone with:

• A NVQ Level 3 in Childcare, Health, Social Care or related field.
• Leadership experience, supervising, supporting and motivating staff.
• Experience in early intervention with vulnerable families, including assessments, home visits and group facilitation.
• Strong safeguarding knowledge and experience managing safeguarding concerns.
• Experience engaging hard to reach families and delivering evidence based family support programmes.
• Strong multi agency partnership working skills.
• Ability to maintain high quality case files, data records and monitoring information.

About the Organisation

An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.

Benefits include:

• Continuous professional development
• In house learning platform
• Employee Assistance Programme
• Salary sacrifice pension with employers contribution of up to 7%
• Enhanced maternity and paternity pay
• BHFS Health Cash Plan
• Life assurance 2 times annual salary
• Enhanced annual leave
• Additional paid time off at Christmas
• Flu vouchers
• Eye test reclaim

The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.

We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.

Other roles you may have experience with could include Family Support, Child Support, Community, Family Support Practitioner, Child Support Practitioner, Community Practitioner, Social Care, Childcare, Children, Health Worker, Family Support Worker, Child Support Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

You’ll be responsible for forging meaningful partnerships with local businesses, hosting engaging events that inspire generosity, and nurturing long-term relationships with corporate sponsors. This role requires someone who can express gratitude, maintain strong relationships, and show supporters the real impact of their contributions.

You will be part of our vibrant Business & Events team — a fast-paced environment where no two days are the same

To act as a first point of contact for people experiencing mental health and wellbeing problems responding to phone, online, email and face to face contacts in a professional and compassionate way treating everyone with dignity.

To work with people to identify the support they need to address the problems or challenges they are experiencing and to help them to access that support.

To provide administrative, reception and finance support to the services, clients, staff and volunteers of Mind in Gwent to ensure the efficient running of the organisation.

Job Purpose:  

To support the delivery of WIPs housing programme for unsentenced women, providing trauma-informed specialist support to women in HMP Bronzefield, and going through court processes, with a focus on improving housing outcomes for women affected by the criminal justice system.

Key Responsibility Areas

1. To deliver an effective housing intervention for women impacted by the criminal justice system.
2. To develop effective relationships with key stakeholders, such as housing departments, court-based and prison teams, to ensure a collaborative approach to women’s accommodation needs.
3. To provide expert advice and support to colleagues, including upskilling through information and training sessions, and supporting system change activities.

For the full list of responsibilities, please download the recruitment pack.

Terms & Conditions:

Start date: 2nd February 2026

Salary:£30,640 per annum (including £3,990 London weighting)

Location: Primarily based in HMP Bronzefield with some travel to South London.

Working hours: 35 hours per week

Contract: Permanent

Harris Hill is delighted to be working with Hospice of the Good Shepherd to recruit its new Chief Executive Officer.

Hospice of the Good Shepherd provides care and support free of charge to the people of Chester, West Cheshire and Deeside who are affected by life limiting illnesses, and we ensure everyone we support has the best possible quality of life. We help our patients to live as well as possible and to make every moment count.

As Chief Executive, you will:

• Bring inspirational leadership and drive to the Hospice.

• Give direction, maintain financial stability and develop the operational management of the Hospice.

• Have a passion for end-of-life care, with the energy and talent to motivate our highly committed teams as we forge a path to a future where we tailor our services ever more closely to the needs and wants of our local communities.

If you are inspired and excited by what Hospice of the Good Shepherd does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: £84,500 - £89,000 p.a. FTE

Contract: Permanent / Full-time (37.5 hours p/w) or Part-time (30 hours p/w)

Location: Hospice of the Good Shepherd, Gordon Lane, Backford, Chester. CH2 4DG

How to apply:

Please review the Recruitment Pack for further information about Hospice of the Good Shepherd, the CEO position and for details on how to apply.

Closing date for applications: 9am, Monday 5th January 2026

Both Hospice of the Good Shepherd and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Head of Fundraising (Part-Time, 3 days/week) 

Hybrid – Vauxhall, London | £47,342 (pro rata) 

1-year FTC | Start ASAP 

Join the UK’s leading personal safety charity and play a pivotal role in protecting lives. 

Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation. 

What You’ll Do 

• Develop and deliver our fundraising strategy 

• Build a strong pipeline of trusts, foundations & statutory funders 

• Craft compelling bids

• Lead excellent stewardship and funder relationships 

• Work across teams to align opportunities and organisational needs 

What We’re Looking For 

• Proven fundraising success, including significant grants 

• Strong writing and relationship-building skills 

• Experience managing fundraising pipelines and reporting 

• Highly organised, collaborative and mission-aligned 

Why Join Us? 

Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions. 

How to Apply 

Please submit your CV and cover letter outlining how you meet the essential criteria. 

Director of Technology
£78,000 - £82,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week 

Our newly created role of Director of Technology will join our Senior Leadership Team, and will be responsible for our technology strategy. This includes leading the Full Stack and IT teams to develop the technology infrastructure that supports RNID’s work, and to develop tools that directly support our communities. It’s an exciting time to be joining, as you will lead our AI programme, ensuring the charity takes full advantage of emerging opportunities to increase our efficiency and effectiveness.  

You will: 

1. Lead and develop a high performing team of technology experts, developers and IT specialists.

2. Lead the technical delivery of our digital product roadmaps (like our online hearing check).

3. Ensure our technology infrastructure is resilient, secure, and meets our needs.

4. Ensure that RNID understands the opportunities and threats posed by AI, leading our AI programme

5. Be an active member of our Senior Leadership Team supporting the overall delivery of our strategic plans and driving performance.

We are looking for someone who:

1. Has presence and credibility as a senior leader, able to inspire confidence with deep technology expertise.

2. Builds relationships internally, ensuring a comprehensive understanding of business objectives and requirements.

3. Has proven experience leading full stack development and overseeing business critical technologies, as well as experience of leveraging AI to meet business objectives.

4. Is passionate about RNID, what we do and the role of technology in creating impact for our communities. 

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. 

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 5 January 2026
Interviews: 12 January 2026 (first round), 19 January 2026 (second round)

Job Purpose:

To support the delivery of WIPs housing programme in Manchester and Trafford, with a focus on women coming into contact with the police and women being released back into the community following a period on remand, providing trauma-informed specialist support to improve housing outcomes for women affected by the criminal justice system.

1. To deliver an effective housing intervention for women impacted by the criminal justice system.
2. To develop effective relationships with key stakeholders, such as housing departments, court-based and prison teams, to ensure a collaborative approach to women’s accommodation needs.
3. To provide expert advice and support to colleagues, including upskilling through information and training sessions, and supporting system change activities.

Are you ready for something new?

Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place.

In this rewarding role, you’ll be the single point of contact for adult patients preparing for discharge from the hospital. You’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:

• Identify needs and barriers to safe discharge
• Achieve safe and timely patient discharge
• Coordinate outpatient appointments and follow-up services
• Provide clear, compassionate advice and support to patients and their families
• Ensure patients understand their discharge plan every step of the way.

You’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced. 

We’re seeking someone who:

• Has experience working with vulnerable adults in social care, healthcare, or the community/voluntary sector
• Communicates with empathy and confidence across different teams at different levels, and with patients
• Is highly organised, with excellent time management skills
• Has awareness and respect for cultural differences
• (Bonus) Experience working in a hospital or clinical setting.

The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.

Apply now and be part of something meaningful.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please submit your CV along with a brief covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Harris Hill is delighted to be working with the Cotswolds Dogs and Cats Home (CDCH) to recruit its new Chief Operating Officer (COO).

The CDCH has been providing care and support to vulnerable animals in our community for over 80 years. We work across Gloucestershire and support over 1,000 animals each year living in our community.  We find wonderful families for pets who need a new home and provide access to veterinary treatment for pets living with financially vulnerable families through our subsidised veterinary clinics, ensuring no animal suffers because of cost.

As COO, you will:

• Oversee operations, including the CDCH centre, retail and fundraising as well as project delivery, finance, human resources, IT, customer service, and facilities.
• Translate the Board’s strategic vision into actionable plans and upgrade daily procedures.
• Lead a high-performing team.

If you are inspired and excited by what CDCH does, we’d love to hear from you.

Job title: Chief Operating Officer

Salary: Up to £75,000 p.a.

Location: Gloucestershire

Employment term: Permanent / Full Time

Please review the Recruitment Pack for further information about CDCH, the COO position and for details on how to apply.

Closing date for applications: 9am, Monday 5th January 2026

Both CDCH and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

Based within the Wiltshire Domestic Abuse Service, the IDVA team works within a multi-agency system to provide a trauma responsive, person centered independent service for victims of domestic abuse, empowering choice through informed decision making.  You will hold a case load of high-risk victims, working proactively to support them and their families.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

Key Responsibilities

• Provide a high-quality service to those at the highest risk.
• To provide practical and emotional support to service users, working jointly with them to carry out, implement and review needs assessments and support plans.
• To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
• Identify and assess the risks and needs of service users using an evidence-based risk identification checklist.
• Work with high-risk service users to help them access services, to keep them and their children safe.
• Advocate for high-risk service users with agencies who can help to address the domestic abuse.
• Understanding the role of all relevant statutory and non-statutory services available to service users and how your role fits into them.
• Providing information to service users in relation to legal options, housing, health and finance.
• Develop and maintain working relationships with all key agency partners to address the safety of high risk service users ensuring their needs are met and safety plans are coordinated particularly through the MARAC.
• Manage a case load ensuring each person receives the appropriate support, tailored to their needs.
• Support the empowerment of the service user - assisting people to recognise the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives.
• Support service users to maintain existing accommodation and to advocate on their behalf, in order to access accommodation and additional support.
• To recognise, respect and address the needs of service users who face barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBTQIA+ communities, disabled people, those with complex needs and other groups which services have found difficult to reach.
• Provide practical and emotional support in relation to criminal and civil remedies, housing, health, education, employment, welfare benefits, counselling, legal aid and children’s support.
• Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.

General Responsibilities

• Live and embody the FearFree values.
• To promote the service to external agencies where applicable.
• Give information and support to service users regarding their other needs and refer them to other support services as required.
• Ensure our service is widely accessible – adapting practice as required to suit individuals.
• Work across a large geographical area to ensure locality is not a barrier to accessing services.
• Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm.
• Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working.
• Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy.
• Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures.
• Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues.
• Support colleagues in all services across FearFree as required.
• Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation.
• To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake all statutory and mandatory training, as required by the organisation.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Jigsaw4u’s Piece of Mind Service helps 11 to 25 year-old young people in SW London overcome depression and/or anxiety. We are seeking 1 full-time counsellor, or 2 part-time counsellors, to support 15 referrals over 3 months, in the London Boroughs of Kingston and Richmond. 

There is the potential for this fixed-term contract to become permanent. 

Each young person receives 6 to 16 targeted, evidence based therapeutic support sessions.  Support sessions will be delivered at our Kingston-Upon Thames hub, at school, home or in the community where appropriate. The counsellor will liaise with parents/carers, and referrers and partner agencies as appropriate. They will evaluate the interventions through use of Outcomes Star and other agreed measurement tool.

Jigsaw4u is a community charity that helps children, young people and families across South West London put the pieces back together following social and emotional difficulties.

 We have a multi-disciplinary team of Specialist Support Practitioners and Therapists, with a proud 27-year history and values that are informed by our shared experiences and feedback from our service-users.

 We work with community and statutory partners to deliver over 24 services, including support for pre and post bereavement, depression and anxiety, young people in the care system or leaving care, domestic violence, young victims of crime, prisoners’ families and parenting programmes.