Data entry jobs

Now in its 17th year, Why me? is seeking a brilliant, highly organised and proactive administrator to join our small team, co-ordinate our finance, HR and office systems, support our projects and communications, and ensure good governance. The role will also include support around income generation, and delivering events. This is a brilliant opportunity for someone wanting to gain a range of skills in the charity/campaign sector.

Working closely with the CEO, areas of work will include:

• Providing general office administrative support

• Supporting IT, HR and financial processes of the charity.

• Ensuring good governance of the charity

• Helping with project delivery, including event and training administration

• Social media scheduling

• Supporting volunteers

At The Trust, every role plays a part in creating brighter futures for young people. As our new Funding & Compliance Manager, you’ll help ensure the funding that powers our life-changing programmes is managed accurately, efficiently, and in line with compliance standards.

You will oversee the preparation and submission of funding claims, manage internal audits, and lead on compliance reviews to support the integrity and impact of our work. Working closely with delivery teams, you’ll identify and resolve any compliance issues, provide clear processes and training to colleagues, and help drive continuous improvement across our services.

Your expertise will make a real difference. By safeguarding the funding and quality of our work, you’ll enable us to reach more young people with the support, training, and opportunities they deserve.

If you have strong experience in compliance monitoring, audits, reporting, and team management — and you're passionate about making a lasting impact — we would love to hear from you.

Together, we can help young people build a better future.

Site Manager - Newport Wetlands
Reference: APR20255795
Location: RSPB Newport Wetlands, NP18
Salary: £39,205.00 - £41,856.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

Are you a dynamic leader with the energy and experience to shape the future of one of the RSPB’s most important visitor sites?

We’re looking for an inspiring and inclusive leader with experience in visitor operations and land management to oversee the visitor facilities at RSPB Newport Wetlands on the Gwent Levels.

As Site Manager, you’ll be responsible for delivering site objectives alongside a high-quality visitor experience. With over 70,000 visitors a year and a thriving membership recruitment operation, Newport Wetlands is a key site for connecting people with nature. You’ll lead and inspire a highly committed team of staff and volunteers to deliver excellence, therefore line management and leadership experience are essential for this role.

You will also work alongside a variety of colleagues from across the RSPB in a matrix structure, including (but not limited to) consultants within the Visitor Operations Team, health and safety, rural surveyors, ecology, fundraising, project management, communications and policy.

Newport Wetlands is a gateway site within the Living Levels landscape partnership, which is a strong and aligned partnership that is driving a range of ambitious initiatives across the Levels.

The successful candidate will be a capable manager who works well with a wide range of people and can collaborate effectively with partners at all levels. Your strong programme and people management skills will help the team achieve the best possible outcomes against our priorities.

You’ll lead work programmes and projects, so enthusiasm, initiative, and diplomacy are key. You’ll need to communicate your passion for nature to others and have a hands-on approach to solving practical challenges.

You’ll need experience of managing income and expenditure budgets and have a commercially minded approach to ensure that we deliver a great visitor experience and generate a profit. You’ll also need to be a good, clear communicator and have an eye for detail, be able to manage systems and processes to ensure that they are all legally, financially and organisationally compliant.

As Site Manager you will:

• Manage day to day operations for people, visitors, finance and legal compliance, habitats and species
• Inspire, lead and develop the dedicated team of staff and volunteers
• Be responsible for the review, update and implementation of the site business plan
• Act as the main point of contact for the local community, neighbours, and partner organisations in order maintain good relationships
• Enjoy the support of a very experienced local team, area manager, visitor operations consultants, ecologists, rural surveyor, safety advisor and other specialist RSPB staff.

Essential Skills, Knowledge and Experience:

• Visitor operation management experience
• Line Management experience (staff and/or volunteers)
• Experience of working within a multi-functional team
• Excellent Interpersonal and communication skills
• Leadership skills
• Knowledge of the ecological requirements of key species and habitats
• Land management experience
• Health, Safety, Environmental and Land management compliance experience
• Experience of managing contractors
• Effective project and budget management skills
• Practical Problem-solving skills
• Time management, organisational and prioritisation skills
• Influencing and negotiation skills
• IT, database and GIS skills

Desirable qualifications, knowledge, skills and experience:

• Degree level qualification in a relevant subject
• Reedbed/wetland management experience

Closing date: 23:59, Monday, 26th May 2025
We are looking to conduct interviews for this position on 5th June 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Job Outline:

CFAB is a national charity and the UK branch of the International Social Service network. CFAB’s social work team helps to resolve cases involving child protection, children in care, unaccompanied children, and vulnerable adults when the case crosses international borders. CFAB social workers and caseworkers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and other countries.

The main purpose of this role is to assist with the day to day running of the CFAB Advice Line and manage a caseload of allocated inter-country cases originating from the UK or overseas.

Key responsibilities:

Finance

· Code and process purchase invoices, staff expenses and obtain authorisation of expenditure as per financial procedures manual.

· Save copies of the Approval Max pdf’s in the Purchase folder.

· Prepare sales invoices to customers on the receipt of instruction from the social work team and email copy of invoice to customers.

· Liaise with the social work team to ensure sales invoice requests are generated for all Opportunities raised in Salesforce.

· Update Salesforce to reflect processed sales invoices.

· Maintain records of sales and purchase invoices in accordance with CFAB’s policies and procedures

· Banking of cheques received.

· Perform credit control duties according to the financial procedures manual.

· Handle and process all petty cash claims in accordance with CFAB policy, and ensure these are correctly authorised and reconcile the petty cash tin monthly.

· Maintain the files of supplier contracts including assisting the Finance Manager to review contracts periodically.

· Maintain the Local Authority Finance contacts spreadsheet.

· Assist the Finance Manager with the maintenance of the charity asset register.

· Assisting the Finance Manager to ensure suppliers and expenses are paid on time.

· Assist the Finance Manager with monthly reconciliations (e.g. ensure that all oncosts from ISW’s are recharged to Local Authorities accordingly).

· Be the key contact for any finance queries.

· Provision of management information and reports as required.

· Any other duties as required in support of the role.

Human Resources

• Assisting the FHR Manager with HR administration support, including recruitment administration, Data Protection, maintaining legally compliant and up to date HR files etc.
• Arranging recruitment interviews.
• Sending out welcome emails to new starters.
• Assisting with organising training including group training sessions.
• Assisting with staff surveys and organising social events.

Other duties commensurate with the role as required by CFAB.

Person specification: (Skills, Abilities, Knowledge and Experience)

Essential:

· Have exceptional written and verbal communication skills.

· Be confident with IT – in particular Excel, Word and Outlook.

· Be personable and confident dealing with a variety of people.

· Be able to prioritise and manage a demanding workload with attention to detail.

· Have the ability to be flexible and also be a team player.

Person Attributes:

Essential:

· Highly organised with excellent attention to detail.

· Good levels of patience and a methodical nature.

· An understanding of the need for confidentiality.

· Showcase impeccable judgement.

· A willingness to be involved in wider team initiatives such as fundraising events.

· A clear commitment to CFAB’s values and beliefs, including the principles of equality, diversity and inclusion in the workplace.

Qualifications:

Essential:

· Be educated to A Level/AAT Level 3 or have significant relevant working experience.

Desirable:

· Technical knowledge of an Accounting software (Quickbooks, Approval Max).

· Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.

· Familiarity with Salesforce.

Additional Requirements

1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act

2. Participation in evening and/or weekend events, networking and meetings

This job description is a non-contractual document and may be changed at any time by CFAB.  All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partner.

Could you be our new Volunteer Support Coordinator?

Who we’re looking for

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Service Manager, you will support them with managing our Remote services. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly. 

Harris Hill is thrilled to be partnering with a prestigious Independent School in the search for an enthusiastic and committed Database and Gifts Officer. If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!

This role will suit someone who thrives in an independent, forward-thinking educational environment and is passionate about data management, gift processing, and alumni relations. The ideal candidate will have experience working with large datasets, conducting prospect research, and ensuring compliance with data protection legislation. You should be comfortable with both the technical and interpersonal aspects of the job, from creating complex mailing lists to liaising with the finance team and external partners. Additionally, you will be committed to the school's inclusive values, supporting its vision and mission during an exciting new phase of development​.

Title: Database and Gifts Officer

Hours: Part time (21 hours per week), permanent.

Salary: £22,678 - £24,052 (prorated salary) per annum plus benefits

Location: Onsite at the school which is situated in Dulwich with some flexibility

Closing date: We are reviewing applications on a rolling basis

More about the role:

The Database and Gifts Officer role is integral to the Development and Alumnae Relations (DAR) department, supporting the school’s fundraising and engagement efforts. The postholder will manage and maintain the alumni and donor database, ensuring the accurate entry of gifts and pledges, and collaborate with the Finance team to ensure financial data is up to date and reconciled. Additionally, the post holder will create targeted mailing lists, conduct due diligence on prospective donors, and support the identification of lost alumnae. The role also involves ensuring compliance with data protection laws and contributing to DAR events, which may occasionally occur outside regular hours​.

Key Responsibilities:

• Experience of working on a database, extracting, interrogating and reporting on data.
• Knowledge and experience of Raiser’s Edge, Toucan Tech or a similar fundraising database.
• Demonstrated track record of processing gifts and donations
• Proven track record of database administration, import/export, configuration and problem resolution.

This role offers the opportunity to work in a forward-thinking educational environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise in a school awarded London Independent School of the Year 2024, reinforcing its reputation for excellence, I’d love to hear from you.

To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill via the apply button.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

You will take the lead on managing our existing corporate partners, creating new and interesting opportunities to grow and develop their engagement and support. Stakeholder management, effective stewardship (planning and delivery) and income management are essential. You will also support the Head of Corporate Partnerships in the development of new partnership opportunities. This role is about shaping and growing corporate fundraising income and so priorities may change and these are fairly fluid, so it’s important that this is an environment that you have experienced before and can thrive in. You will have an innate desire to listen, to learn and to grow in this role.

You’ll be successful in this role if you have a creative and purposeful mindset, with a desire to make the most of opportunities while also being able to ruthlessly prioritise. Valuing and developing high quality relationships will be second nature to you, and written and verbal communication will also be strengths that you apply to the highest standards. Experience in researching and developing potential new partnership prospects, activities and campaigns are also important as well as the ability to work both collaboratively across the whole organisation and independently on your own initiative.

Scripture Union is passionate about seeing a new generation of children and young people have a vibrant, personal faith in Jesus. We are seeking a dynamic and driven Church Engagement Lead to work in partnership with key staff across the Movement. This person will promote mission-focused content and activity across the Movement, for the 95% of children and young people who aren’t in church, for those who seek to reach and work with them, and for those who nurture them in their new-found faith.

The successful candidate will:

• Work in partnership with key staff across the SU Movement to build, maintain and develop our relationship with churches, ensuring they are well resourced for mission to the 95, and encouraging their support of Scripture Union through prayer, financial giving and volunteering.
• Engaging with existing church contacts to grow and develop those relationships.
• Developing a strong offering of speaker visits, and associated video and print resources to ensure a good experience for churches.
• Implementing a strategy for mobilising church giving, and individual giving through churches.
• Working with the Mission Enablers to develop a language around the financial costs of Revealing Jesus and ways in which churches can support the work, while also accessing the resource and training provisions.
• Maintaining good records of church contacts and activities in the Dynamics365 database.
• Manage and acknowledge donations from churches in line with our thanking procedures.

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a Covering letter via Charity Job.  We will contact shortlisted candidates to ask them to complete an application form ahead of interview.

For more details, please visit our website. 

We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service). Permanent health insurance (PHI) which provides 75% of base salary, after six months absence and free Bible reading notes.

*The role is a hybrid role and requires office presence at our National Office in Milton Keynes.

Closing date: 30th May 2025

Interview date: w/c 18th June 2025.

Interview location: Trinity House, Milton Keynes, MK15 0DF.

The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

Position: Senior Philanthropy Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity 

*You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The Philanthropy team is part of the Philanthropy and Partnerships department, whose primary goal is to engage high value supporters and fundraise for the Stop MS Appeal.

As Philanthropy Officer, you will work closely with the Philanthropy manager, raising income for the MS Society from philanthropy fundraising activities as per the agreed objectives and targets.

You will identify, engage and steward philanthropy prospects through events and other appropriate fundraising activities, generating income to achieve ambitious targets and delivering a first class supporter experience.

You will ensure the provision of excellent individual care to ensure long term commitment, contributing to the overall implementation of our Philanthropy team’s objectives.

Closing date for applications: 9:00 am Friday 23rd May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Database Manager
Advancement
Full-time, 41 hours per week (including one hour paid lunch break)
6-month Fixed Term Contract
£34,713 per annum
Application deadline: 12pm (midday) on Wednesday 7 May 2025

About the role:

This is an exciting opportunity for a motivated individual with experience in data management and Raiser's Edge to support the Advancement department.

In this role, you will manage and improve the Raiser's Edge database, ensuring data accuracy, supporting fundraising and membership initiatives, and overseeing the Database team. You will be essential in managing donation tracking, membership processes, gift aid claims, and financial reporting while also contributing to the ongoing development of data systems to support future growth and potential changes in platform or infrastructure.

The Planning and Operations team within the Advancement department is looking for a motivated individual with experience in data management and Raiser's Edge. In this role, you will manage and improve the Raiser's Edge database, ensuring data accuracy, supporting fundraising and membership initiatives, and overseeing the Database team. You will be essential in managing donation tracking, membership processes, gift aid claims, and financial reporting.

Key areas of responsibility:

• Leading and developing the Database team, consisting of the Data Manager (Membership) and Database Assistant.
• Ensuring the accuracy and security of donor and membership data, collaborating closely with the IS team.
• Supporting the Senior Gifts and Planning Manager, Membership Services, and the Head of Planning and Operations to implement effective systems and procedures for ensuring data quality.
• Overseeing key data processes, including managing mailing lists, assisting with Gift Aid claims, and generating accurate financial reports.
• Providing training and support to staff across the Museum, ensuring proficiency in using Raiser's Edge for both fundraising and membership tasks.
• Analysing data and identifying areas of improvement, innovation, and cleaning priorities.
• Supporting data and systems development work to ensure readiness for potential future changes in platform or infrastructure.

About you:

• Educated to degree level, or equivalent experience
• Previous experience in data management
• Proficiency in Raiser's Edge
• Excellent organisational skills
• Ability to manage both membership and fundraising data processes
• Strong attention to detail

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays
• Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

This role will predominantly be working from our Day Centre but will also include work with night shelter clients.

Within the Day Centre you will be required to provide advice and advocacy and casework to people who are homeless and at risk of homelessness and maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.

About the role: The main purposes of the Projects Coordinator role are:

• Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitoring and evaluating the impact of Tender’s training sessions

Success in this role would mean that, after six months, you will have:

• Successfully coordinated the delivery of our adult training sessions in schools and youth settings
• Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
• Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies

Essential requirements:

• Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
• Proficiency in office software, including Word, Excel, Powerpoint
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrate commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet the agreed objectives
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively

Governance and Business Administrator
Salary: (Banding Level 2) £27,185
Contract type: Permanent
Working hours: Full time (Part time hours could be considered)
Location: Taunton, Somerset with Opportunity for hybrid working

Somerset Wildlife Trust requires a talented Administrator to join the busy People, Culture & Resources Team.

This is a key post within the Trust communicating with key stakeholders and Teams. This is a fantastic opportunity for career development, joining a team of passionate people committed to working together to achieve more for nature in the beautiful county of Somerset.

The role will provide effective governance organising and facilitating Trust Council and committee meetings. Responsibilities will include scheduling meetings, preparing agendas, and taking minutes for board and committee meetings. The Governance and Business Administrator will be maintaining records, advising on governance procedures and liaising with stakeholders.

As Business Administrator within the People, Culture and Resources (PCR) Team, the role will provide office support, answering telephone calls, emails, handling correspondence and maintaining records. The role will develop and maintain relationships with Trustees, external contacts and other stakeholders. Also, the role will implement techniques and processes to enhance productivity and efficiency.

Responsibility 1: Lead on providing expertise on a comprehensive governance service

1. Acting as secretary to the Trusts Council, sub committees and Sales Board.
2. Providing logistical and administrative support to the CEO, Directors, Chair and Trustees.
3. Supporting the chair to set dates of council meetings, produce Council agendas in liaison with the CEO, Chair & Committee Chairs and ensuring accurate minutes are taken, approved, and circulated in a timely manner.
4. Working autonomously maintaining the governance archive for Council and overseeing full governance archive on SharePoint.
5. Maintaining live files and records at Companies House.
6. Acting as secretary to the Nominations Committee including maintaining the register of trustee and honorary officer terms of office and managing the process of nominating, recruiting and inducting Trustees.
7. Assisting with the production of high-quality papers and presentation materials and developing solutions to complex issues.
8. Fixing dates, orchestrate agendas, papers and minutes for Council meetings and carry out chasing actions as required using your excellent communication and negotiation skills.
9. Organising and facilitating Trustee inductions.
10. Regular and structured reviewing of governance documents, policies, processes, and terms of reference, keeping abreast of developments in governance legislation & best practice.
11. Maintaining and updating the SWT Governance Handbook and ensuring legal compliance.

Responsibility 2: Provide a comprehensive administrative and clerical support to the People, Culture and Resources Team to support the smooth running of the office.

1. Overseeing the PCR team administrative support functions.
2. Handling communications:  Greeting clients, answering incoming calls, replying to emails and dealing with both incoming and outgoing post.
3. Organising schedules: Scheduling meetings, appointments and events, and organising any necessary materials for them.
4. Maintaining office equipment:  Operating and maintaining equipment such as photocopier and franking machine.
5. Supporting staff: providing administrative support to colleagues with occasional administrative work on PCR projects.
6. Keeping track of inventory and ordering office supplies such as first aid equipment, coffee and tea and other items.
7. Using spreadsheets for budget evidencing and monitoring purposes – (credit card transactions & Amazon purchasing).

Responsibility 3: Utilising your strong commitment to customer service, provide a first-class customer service for the organisation and its stakeholders, ensuring that every customer is completely satisfied with their customer experience

1. Ensuring that all telephone, face to face and written enquiries are responded to promptly and dealt with in an efficient manner.
2. Answering customer queries, responding to questions from incoming correspondence.
3. Resolving complaints by liaising with relevant teams to ensure customer satisfaction and ensure regular contact with both internal colleagues and external stakeholders.
4. Keeping accurate records of customer interactions including a complaints log.
5. Providing information to stakeholders to answer questions and queries.
6. Escalating issues referring any complex issues to Heads or Team managers when necessary.

We offer fantastic benefits of working for the Somerset Wildlife Trust including:

• 7% employer pension contribution
• Life insurance
• Flexible and agile working
• Wellbeing support – Employee Assistance Program
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)
• Staff social calendar and events

The opportunity to make a real and positive difference to nature, communities, and the climate

Closing date: Monday 12 May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.