Data entry volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Data Volunteer
Organisation: Street Child
Location: Central London
Start date: ASAP
Commitment: Minimum 3 months, 3 days a week, 1 day in office
Benefits: Unpaid role (Travel expense covered)
About Street Child:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children to go to school and learn, supported over 25,000 families to set up businesses so they can afford the cost of educating their children.
About the Role:
We are in the process of implementing a fundraising CRM to efficiently manage our outreach activities. To support this project, we are seeking to recruit a Data Volunteer who can help us clean and migrate the historical fundraising data into the new database. This is an entry-level role, best suited for a candidate who is interested in developing a career in data. Data skills are high in demand so will suit someone keen on learning new data skills to enhance their CV. For the right candidate this will provide an opportunity to learn how not-for-profit organisations work and enable them an entry into the charity sector.
Ideally, we are looking for someone with good Excel skills (any knowledge of additional data tools such as MS Access, Power Query, etc will be an advantage), and some understanding of data related process. Hands-on training will be provided to the right candidate. As the focus of this role will be on enhancing the quality of the data, we are seeking a highly organised person who can pay greatest attention to detail. As part of this role you will be working with our database project lead.
To succeed in this role, we need someone with:
- Excellent eye for detail and a commitment to high standards
- Interest in learning data skills and have good Excel skills
- Good inter-personal skills and the ability to interact with the wider Street Child UK team
- A passion for Street Child’s mission
We are looking for volunteers who can work for a minimum of 3 days a week (minimum 1 day in the office) for a minimum of 3 months. Ideal for those who live in the Greater London area as we will be able to provide transport costs only up to £25.
How to apply:
Please send your CV and a covering letter and explain why you are the perfect candidate for this role. We will be reviewing applications as we receive them, so interested applicants are encouraged to apply as soon as possible.
Street Child’s commitment to Safeguarding:
Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff. As part of this commitment to safeguarding, volunteers will be subject to appropriate background checks, including a Criminal Records check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Data Analyst
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival that celebrates Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts fair. Hosted at Kingston University Townhouse, this event engages the local community through free performances, classes, and exhibitions.
As part of this project, we are looking for a Data Analyst who can help us measure community impact, inform decision-making, and contribute to continuous improvement across programme delivery. This is a hybrid volunteer role, ideal for someone based near Kingston (travel expenses will be reimbursed). You’ll gain valuable experience working in the non-profit sector and help shape a high-profile cultural programme that has received praise from local councillors, Kingston University, and the Brazilian Consulate in London.
Position Overview:
The Data Analyst plays a key role in supporting Quilombo UK’s community and cultural initiatives by collecting, managing, analysing, and reporting data related to engagement, outreach, and programme impact. This role is crucial to enabling data-driven decision-making across teams and enhancing the visibility of outcomes to stakeholders and funders.
Key Responsibilities:
Data Collection & Management:
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Gather, clean, and manage datasets from sources including attendance logs, feedback surveys, fundraising data, and project reports.
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Ensure data integrity, confidentiality, and organisation across internal records.
Analysis & Insight Generation:
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Identify trends and patterns to evaluate the effectiveness of “Solta o Jogo” programming.
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Support strategy development through analysis of community engagement, volunteer participation, and performance indicators.
Reporting & Visualisation:
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Build user-friendly dashboards and visuals to support internal teams and partner reporting needs.
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Present clear summaries and insights to both technical and non-technical audiences.
Cross-functional Collaboration:
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Work with Programme, PR, and Marketing teams to align data insights with communication strategies and outreach efforts.
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Provide data-driven inputs for programme evaluation and future planning.
Continuous Improvement:
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Support the design of outcome tracking tools, surveys, and templates.
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Suggest enhancements to reporting systems and support data-driven fundraising efforts.
Required Qualifications:
Education:
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Bachelor's degree or working toward a qualification in Data Science, Statistics, Economics, Public Health, Social Research, or related field.
Experience:
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Experience working with spreadsheets and large datasets.
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Demonstrated ability to collect, clean, and interpret data using Excel or Google Sheets.
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(Desirable) Familiarity with tools like Power BI, SPSS, R, or Python.
Skills:
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Strong analytical and problem-solving capabilities.
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Excellent written and verbal communication.
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Ability to translate complex data into accessible reports.
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A proactive, collaborative, and detail-oriented mindset.
Benefits:
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Contribute to a nationally recognised cultural project with real community impact.
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Gain valuable experience in data analysis within the Third Sector.
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Build a portfolio of data visualisation and impact reporting work.
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Receive support and mentoring from a collaborative and diverse volunteer team.
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Reimbursement of local travel expenses.
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Office Volunteer – can you help?
The Hospice Lottery Partnership is looking for someone that could spare a few hours a week at our office based in Tring to help the admin team work on various tasks such as processing return envelopes, franking, and collation of mailings etc.
If you would enjoy the company of a small and friendly team with copious supply of tea and biscuits, then we would love to hear from you!
We run a weekly lottery in support of local charities: East and North Hertfordshire Hospitals’ Charity, Florence Nightingale Hospice Charity, Harlington Hospice, London North West Healthcare Charity, Michael Sobell Hospice Charity, Rennie Grove Hospice Care, South Bucks Hospice, and The Hospice of St Francis.
“I volunteer with The Hospice Lottery; I always have a few hours spare each week and it’s lovely to feel that I am helping such a worthy cause. Plus, there’s always a supply of biscuits on offer!” Diana Hewitt, Office Volunteer.
The Hospice Lottery Partnership was formed in 1997 with the purpose of raising funds for our partner charities who care for people in their community




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Keeping records and data up to date and taking notes at meetings
• Preparing mail-outs
• Answering enquiries
• Accessing the branch Remap Email and Portal accounts
• Booking venues for meetings
• Ensuring branch members are aware of current agreements/activities
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Confident using Microsoft Office, the internet and email
• Comfortable organising the administration of a group
• Able to follow Remap policies and procedures
• Able to understand and apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures and a commitment to our aims and values
You’ll also need to complete the induction checklist and some online training.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER ADMINISTRATOR
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Keeping records and data up to date and taking notes at meetings
• Preparing mail-outs
• Answering enquiries
• Accessing the branch Remap Email and Portal accounts
• Booking venues for meetings
• Ensuring branch members are aware of current agreements/activities
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Confident using Microsoft Office, the internet and email
• Comfortable organising the administration of a group
• Able to follow Remap policies and procedures
• Able to understand and apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures and a commitment to our aims and values
You’ll also need to complete the induction checklist and some online training.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a great opportunity for someone who enjoys helping people and talking to them on the phone, to join a friendly, sociable team and make a real difference to the lives of local residents needing support to get to vital medical and other appointments. You will be familiar with using a computer but training and ongoing support will be given by our small team of paid staff.
We are looking for a volunteer on Monday mornings to take telephone requests from clients and to enter all the bookings into an online booking system, to liaise with volunteer drivers to allocate the drives effectively and to update the system whenever necessary regarding any changes to client/drivers situations. Excellent communication skills and a basic knowledge, and experience, of using Outlook and Excel are essential and full training will be provided on the booking system (CATTS.) Time commitment is 9:30am – 1pm on Mondays, plus possible other ad hoc cover for holidays and sickness if available.
We would love to hear from you if you'd like to join our team. If we think you meet our key requirements we will invite you in to meet with us, learn more about the role and where you could be working!
We strive to support vulnerable, elderly and disabled residents of Wokingham Borough through the provision of volunteer-based essential services.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for a treasurer for the scout group.
Dealing with leader expenses, reconciliation of monthly membership fees and preparing of end of year accounts.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Assistant
Reports To: Finance Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Finance Assistant to support the day-to-day financial operations of Quilombo UK. This is an ideal role for someone looking to apply or gain hands-on experience in finance within the Third Sector, while contributing to a meaningful, community-led cultural project.
Position Overview:
The Finance Assistant will support the Finance Manager in tasks such as financial data entry, expense processing, reconciliation, and reporting. This role requires someone with good numerical skills, attention to detail, and a proactive mindset. The opportunity offers valuable exposure to nonprofit financial processes, along with flexibility and training support.
Key Responsibilities:
Finance & Data Entry:
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Collect and accurately enter financial data into spreadsheets and databases.
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Assist in processing staff and volunteer expense claims, ensuring proper documentation and approval.
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Support with checking account balances and assisting in payment reconciliation tasks.
Budgeting & Analysis:
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Help perform calculations and draft basic financial reports.
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Review department budgets regularly and report discrepancies to the Finance Manager.
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Assist in auditing financial records and preparing financial statements.
Reconciliation & Compliance:
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Reconcile discrepancies in financial records and propose corrections.
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Adhere to the organisation’s financial policies and reporting procedures.
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Respond to internal finance queries and offer support where needed.
Continuous Improvement:
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Suggest improvements to increase efficiency, accuracy, or cost savings.
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Maintain accurate documentation and support reporting for audits or internal reviews.
Required Qualifications:
Education:
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Graduation required; relevant coursework or volunteer experience preferred.
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Previous experience in finance, bookkeeping, or administrative support is advantageous.
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Understanding of basic accounting principles is desirable.
Skills:
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Strong numerical skills and analytical mindset.
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Proficiency in Microsoft Excel and Word.
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Excellent organisation, time-management, and attention to detail.
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Ability to communicate clearly with internal stakeholders.
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Professional, self-motivated, and able to work independently.
Benefits:
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Gain real-world experience in finance and bookkeeping within a nonprofit setting.
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Learn financial processes used in the Third Sector.
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Receive mentoring and training to develop finance and administrative skills.
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Work remotely with a supportive and mission-driven team.
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Reimbursement of local travel expenses if in-person attendance is required.
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who’s great with people to support our centre with a variety of tasks. This will include meeting and greeting customers to our site, as well as helping out with administrative tasks and using our IT systems to support the rehoming of our pets. This role does not involve direct contact with our pets, but our Volunteer Reception Assistants provide vital support to our team so we can ultimately rehome more pets. If you enjoy meeting people and have some experience in a customer care or reception role, we’d love to hear from you.
Why we want you
We aim to give our customers a great experience every time they visit, call or email us and we need someone who can help us achieve this at our busiest times. Our rehoming centre often needs some support with administrative tasks so our busy animal care teams can prioritise spending more time caring for the pets in our care.
What you will be doing
- Meeting and greeting visitors
- Administrative tasks such as data input, photocopying, scanning, printing, filing
- Helping customers with enquiries and assisting them with paperwork
- Answering emails
- Speaking to customers on the phone
- Cash handling
- Helping to keep the reception are tidy and well-stocked
The skills you need
- Excellent customer care skills and a friendly manner
- Able to use IT and learn new systems
- Experience of an office or customer care environment is preferred
- Ability to work in a team and independently
- Willingness to learn and follow Blue Cross procedures and maintain confidentiality
What's in it for you
- You’ll gain a variety of experience for your CV
- You’ll learn new skills such as customer service, communication and team working
- You’ll meet new people and get involved with your local community
- We’ll provide you with all the training you need, including our GUEST customer service training
- You’ll be helping more pets in need
Disclaimer
As this role involves working with customers’ information, you will need to complete online GDPR training before you can start your new role. Reception facilities vary across our sites and the specific duties of the Reception Assistant will vary from centre to centre as appropriate. Blue Cross holds inclusion as a core organisational value. We positively encourage applications from eligible volunteers regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER CASE OFFICER
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Processing and allocating cases which have come to the branch
• You may have engineering experience or be a skilled craftsperson, but this is not essential
• Using our online referral portal to manage and update case notes
• Attending regular meetings of the local branch
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Warm, approachable and confident to call referrers/clients to initiate discussions
• Comfortable working with people, listening to them and understanding their needs
• Able to apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures – and a commitment to our values
• A commitment to our values
You’ll also need to complete the induction checklist and some online training.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without you – your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
The Personal Assistant role offers a great opportunity for the right person who is looking to:
- Gain experience in the Third Sector.
- Develop their skills and management experience; or just simply 'give something back to their community'.
The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
- Managing organisation of meetings and appointment
- Organising events and conferences
- Managing databases
- Implementing and maintaining procedures and administrative systems
- Liaising with staff
- Miscellaneous tasks to support the team.
General tasks
- Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential:
- You will need to have good written skills.
- Well-organised, proactive, and able to deliver tasks efficiently.
- Good time management
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed.
- Able to participate at least 12 hours a week (2 days, 6 hours each day)
Desirable
- Committed to working with the community with a passion for helping others less fortunate.
- Proficiency in Microsoft and Excel.
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours of commitment per week across Monday and Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Job Types: Part-time, Volunteer
Expected hours: No less than 12 per week
Benefits: Work from home
Schedule:
- Day shift
- Monday to Friday
Work Location: Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you get satisfaction from creating order? Are you known for your attention to detail? If so, the role of administration assistant might be just what you’re looking for! You’ll be part of a friendly team and carry out a range of different tasks to help the smooth running of Blue Cross. This is an excellent opportunity to gain office experience or keep your existing skills in tip top condition. The role is flexible, with a variety of shifts available.
Why we want you
Sick, injured and homeless pets have relied on Blue Cross for help since 1897. Each year, thousands of dogs, cats, small pets and horses turn to the charity’s animal hospitals, clinical and rehoming services for treatment and support.
With your ability to organise and focus on the details you will be an invaluable asset to our team! We would love you to join us and help us help more pets in need.
What you will be doing
- Administration tasks such as typing, photocopying, printing and collating materials, filling envelopes and producing postal packs
- Responding to phone, email and letter enquiries
The skills you need
- Organisational skills and good attention to detail
- A confidential approach
- Computer literacy and experience using web-based services and Microsoft Office e.g. Outlook and Word
- Reliability
- Experience of an office environment is desirable but not essential
What's in it for you
- You’ll gain completely new or additional experience for your CV
- You’ll learn new or enhance skills such as customer service, communication and team working
- You’ll meet new people and get involved with your local community
- We’ll provide you with all the training you need, and access to Blue Horizons, our online learning platform
Disclaimer
We ask that ideally you can commit to a few hours each week and are able to volunteer on site. Blue Cross holds inclusion as a core organisational value. We positively encourage applications from eligible volunteers regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
**Volunteer Opportunity: Join Our Admin Team!**
Are you looking to gain valuable experience in an office environment? We are the UK's leading liver charity based in central Winchester, currently seeking local volunteer support to assist our admin team during busy periods - now! We are open Mon-Fri 0900-1700 and welcome any few hours you may like to gift to us in this role.
**What You'll Do:**
- Support the team in fulfilling orders for various fundraising and information packs, including patient publication booklets.
- Help prepare items for mailing to individuals in need.
- Contribute to a meaningful cause while enhancing your skills and experience.
**What We Offer:**
- A friendly and professional work environment.
- Full training and support.
- The chance to build your experience portfolio and gain a bona fide reference for your office work.
- Complimentary tea and coffee to keep you refreshed throughout your day!
**Details:**
- This is an unpaid volunteer position.
- Please note there are local car parks or Park and Ride, but no on-site parking.
- Reimbursement of local parking expenses will be considered
- No previous office experience necessary.
This opportunity is for more than 1 individual, we hope to hear from many interested volunteers. If you're interested in making a difference and developing your skills, we would love to hear from you! To apply, please email a written application along with 2 character references and we will be in contact.
Thank you for considering this opportunity to support our vital work!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
As a Volunteer Receptionist, you will be the welcoming face of Citizens Advice Sefton, helping clients access our services efficiently and ensuring the smooth running of reception duties during advice sessions.
Key Tasks and Responsibilities
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Greet all clients professionally and with compassion, creating a welcoming and inclusive environment.
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Monitor client arrivals and check in clients with appointments using our Casebook system.
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Review and update client details using registration sheets or by creating new client records.
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Ensure client registration sheets are available by printing copies from the intranet.
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Scan and return documents handed in by clients and upload them to the correct case record with a note to the adviser.
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Support advisers and supervisors by completing administrative and practical tasks during advice sessions.
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Follow all data protection, safeguarding, and confidentiality procedures.
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Be aware of and follow health and safety protocols including fire evacuation procedures and personal safety guidance.
Skills and Qualities Needed
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Friendly, patient, and approachable manner
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Good communication skills and ability to deal with people in a non-judgemental way
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Organised and reliable
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Basic IT skills and willingness to learn our internal systems (full training provided)
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Able to work as part of a team and take direction from supervisors
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Commitment to the aims and principles of the Citizens Advice service, including confidentiality and impartiality
Training Provided
All reception volunteers will be supported with:
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An induction to Citizens Advice Sefton
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Casebook client management training
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Health & safety and safeguarding awareness
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Ongoing support from the supervisor and training team
What You Will Gain
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Experience working in a busy advice service
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Confidence using IT and working in a client-facing role
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Skills transferable to employment and further volunteering
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The opportunity to make a real difference in your local community
If you’re friendly, organised, and want to contribute to a meaningful cause, we’d love to hear from you.
To apply: Please complete our volunteer enquiry form or speak to our
Empowering individuals in Sefton with free, confidential advice and support to resolve problems and improve their lives and communities

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a music lover to assist with the listing, sales and dispatch of vinyl records through our established Discogs sales platform. As a Vinyl Specialist Volunteer, you will help us make the most of our fantastic, donated records. From Abba to Ziggy Pop, we get a bit of everything here and that’s why it’s such a special & interesting volunteer role. Best of all you’ll be raising vital funds to support The Hospice of St Francis with every sale!
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.




