Data management jobs

1.Duties and key responsibilities

Donor Stewardship and Reporting 

•Research, manage and develop relationships with a portfolio of donors informing, educating, and inspiring them about MAP’s work, and asking them for donations either directly in application or facilitating asks by peers. 

•Create a personal plan for each ‘qualified’ donor, taking into account the individual donor’s interest, motivations, giving patterns, any information they need to support our work. Execute that plan on a timely basis plan so that individuals are retained and upgraded. 

•Work with colleagues to secure appropriate project information, including budgets, to create effective offers, proposals and cases for support.

•Create reports that accurately reflect activity and performance for donors who have supported specific projects, to show the impact of their gift

•Ensure that all major givers in your portfolio are provided with the highest level of stewardship and take overall responsibility for your own contacts and annual workplan.

•Ensure the upkeep of a database and filing system on all existing and prospective donors.

•Provide regular reports to the Philanthropy Manager and Head of Philanthropy. 

•Develop relationships with Trustees, Patrons and other ambassadors/high net worth volunteer fundraisers of MAP, where appropriate. 

Events

•Ensure that appropriate donors/prospects/influencers are invited to cultivation and fundraising events and to attend these events in the UK.

•Support in the development of Philanthropy team events, including dinners, receptions, and donor field visits, as part of a project team

General

•Work closely with colleagues in the Philanthropy team and other colleagues, maximising all opportunities and supporting a dynamic, successful, and professional team

•Ensure that data security is maintained and that legal and regulatory requirements are fully complied with (such as Data Protection, ICO, Fundraising Regulator and, Institute of Fundraising Regulations), keeping informed of trends and developments in the UK fundraising marketplace. 

•Undertake other tasks as necessary to achieve the overall objectives of the team and the organisation.

2General Responsibilities   

•Support the mission, ethos, and values of MAP.

•Carry out other associated duties as may arise in line with the broad remit of the position.

•Support and promote diversity and equality of opportunity in the workplace.

•Work collaboratively with others in all aspects of our work.

PERSON SPECIFICATION

Skills and abilities

Essential

•Strong interpersonal skills, ability to build rapport quickly and maintain strong relationships

•Clear and thoughtful communicator with the ability to tailor messages to different audiences, including presenting information when required

•Self-motivated and pro-active in seeking out answers to problems.

•Ability to deal with information confidentially and respond with sensitivity.

•Ability to confidentially deal with all levels of staff and key stakeholders with tact and integrity.

•Strong attention to detail

Desirable

•Understanding of overseas humanitarian and development issues.

•Knowledge, understanding, and experience of Palestine or the Palestinian cause and community.

Experience

Essential

•Driven, proactive and externally focused, able to spot and create opportunities. 

•Experience of supporting or managing externally facing events. 

•Experience of writing reports or of investigating, collating, summarising, and disseminating research.

•Experience of writing & presenting cases for support, letters, and proposals.

•Experience of using a database to support targeting and research.

•Ability to prioritise and work on numerous projects simultaneously.

Desirable

•Experience of securing support from UK-based and overseas donors, supporters or trusts.

•A good understanding of major donor fundraising.

Personal attributes and other requirements

•Commitment to MAP’s aims and values

•Commitment to anti-discriminatory practice and equal opportunities.

•Commitment to upholding the rights of people facing disadvantage and discrimination. 

•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

•Commitment to personal learning, development, and improvement in pursuit of own objectives and those of the team and organisation 

•Strong administrative skills; computer literacy; good numeracy.

•Ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.

A new role, the Fianacial Accountant will support the Head of Finance in managing GWT’s day to day finances as well as providing routine financial advice to the head office staff.

Reporting to the Head of Finance, this role is a lead for ensuring financial compliance within UK head office including Fundraising and Gurkha Welfare Advice Centre (GWAC) and will ensure the effective financial management of UK activity through to trial balance and ensuring accuracy of monthly reconciliations.

This is a hands-on financial accounting role needing a practical, problem solving approach and has the opportunity to add real value to the team.

Key duties and responsibilities

This role’s primary responsibilities will be as follows:

• Lead the month-end processes for UK activity (head office, Fundraising and GWAC) to ensure that deadlines are met through:
  • overseeing the timely and accurate financial transaction processing in the finance system;
  • reconciliation of Balance Sheet accounts and resolving discrepancies in a prompt manner;
  • ensuring the accurate and timely reconciliation of all bank accounts; and,
  • end to end reconciliation of income through the fundraising CRM to finance systems (including Department, Restriction and Trading).
     
• Be responsible for the timely payment of invoices by the Finance Assistant.
   
• Draft monthly finance data dashboard and quarterly management accounts including variance analysis, liaising with budget holders as required, and assist in preparing annual budgets for UK activity.
   
• Lead for financial compliance in the UK including raising awareness through events such as the Charity Fraud Awareness Week, and reviewing all financial policies on annual basis.
   
• Manage and support two part-time team members through training, professional coaching and development.
   
• Deputise for the Head of Finance on matters related to financial management of UK operations including representing at the senior management meetings.
   
• Support the Head of Finance in the year-end process and preparation of financial documents for annual audit.
   
• Proactively seek opportunities for continuous improvement within financial systems and accounting processes and controls.

Key skills, qualifications and knowledge, and personal attributes
​

Applicants for this position should be able to satisfy the following criteria:

Essential:

• A passed finalist or qualified (ACA, ACCA, CIMA, or equivalent) with proven experience in financial operations and reporting.
• Proficiency in accounting software and good Microsoft Excel skills.
• Excellent analytical, problem-solving, and communication skills, with a focus on detail and accuracy.
• Willingness to take on responsibility and work on own initiative.
• A positive, can-do attitude with a flexible approach to changing priorities
• Ability to work as part of a team and to help and support others.
• Ability to manage time, plan workload effectively, be self-motivated and meet deadlines.
• Commitment to improving processes and delivering high-quality financial reporting.
• Experience in supporting audits and implementing robust financial controls.

Desirable:

•  Experience of IRIS/PS Financials.
• Working knowledge CRM – Access Charity CRM or equivalent.
• Experience of charity accounting (Charities SORP – FRS 102) and financial management and reporting requirements within the not for profit sector.
• Strong team management skills with a focus on professional development and coaching.

Are you a strategic and results-driven fundraiser with a passion for creating long-term impact? Do you have experience securing grants and sponsorships, delivering high-profile events, and building strong corporate partnerships? If so, we’d love to hear from you!

The Florrie is seeking a Fundraising Manager to lead on all income generation activity across the organisation. This pivotal role will focus on securing funding from trusts, foundations, and statutory sources; delivering major fundraising events like gala dinners and donor receptions; and developing meaningful partnerships - particularly with Liverpool-based businesses - to support our charitable programmes and growth.

As one of Liverpool’s most iconic community spaces, The Florrie has been at the heart of South Liverpool for over 130 years. Housed in a stunning Grade II listed Victorian building, we are a vibrant social, cultural, educational, and charitable hub. This role offers a unique opportunity to contribute to a legacy of community impact by helping ensure the long-term sustainability of our mission.

You’ll work closely with the CEO and senior team to shape and deliver a bold, effective fundraising strategy. We’re looking for a confident, creative professional with a strong track record in income generation and relationship-building—someone who brings fresh ideas, strong networks, and a proactive mindset to support The Florrie’s future.

For more information on this role please find the full job pack attached.

Key Responsibilities

Strategy & Fundraising Management

• Work with senior staff to develop and deliver The Florrie’s fundraising strategy, aligned with organisational priorities.

• Set and monitor income targets across grants, sponsorships, and events, reporting regularly to leadership and the board.

• Collaborate with the Finance Team to track income, manage funding pipelines, and address shortfalls.

• Ensure fundraising activity complies with legal, ethical, and data protection standards.

• Research, write, and submit compelling funding bids, building strong evidence-based cases for support.

Corporate Partnerships & Sponsorship

• Identify and engage potential corporate partners, especially Liverpool-based businesses.

• Create tailored sponsorship packages that reflect The Florrie’s mission and community impact.

• Cultivate long-term relationships with corporate supporters and represent The Florrie at external events and forums.

Fundraising Events

• Lead the planning and delivery of major fundraising events (e.g. gala dinners, donor receptions).

• Manage logistics, budgets, and promotion in collaboration with the Events Coordinator.

• Align events with organisational goals and evaluate outcomes for continuous improvement.

Communications & Advocacy

• Produce fundraising proposals, supporter updates, and promotional content.

• Raise The Florrie’s public profile through PR, digital media, and stakeholder engagement.

• Act as a passionate advocate for The Florrie’s values, vision, and community mission.

Essential Requirements

Person Specification

• Confident communicator with excellent relationship-building and networking skills.

• Passion for community impact, aligned with The Florrie’s mission.

• Experience managing high-profile events and corporate partnerships.

• Proactive, creative thinker with a solutions-focused mindset.

• Comfortable working with senior staff and contributing to strategic planning.

• Strong multitasker who thrives in a busy, deadline-driven environment.

• Excellent writing skills, particularly for grant applications.

• Strong organisational, planning, and time management abilities.

Experience & Qualifications

• Proven success in setting and achieving income targets, with a track record of generating over £100,000 per annum.

• Demonstrated experience in planning and delivering major fundraising events.

• Experience building and managing corporate sponsorships and partnerships.

• Familiarity with fundraising regulations, GDPR, and ethical fundraising practices.

• A relevant qualification in fundraising, communications, or nonprofit management (desirable).

• This role is subject to a satisfactory DBS check and references.

Benefits

The Florrie is a much-loved community hub with a proud history. When you join our team, you’ll be part of a passionate, down-to-earth team that values collaboration, creativity, and community. 

In return, we offer:

• Pension scheme

• Discount in our on-site cafe

• On-site parking

• Development and training

• Access to free wellbeing activities such as yoga, keep fit, walking group, gardening

If you’re ready to take on a meaningful role where your skills will make a difference, apply today!

Assistant Finance Business Partner

(SEO)

£41,055 - £44,415 (National)

+ £5,000 Accountancy Allowance or £2,500 Part Qualification Allowance

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers.  We are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions. 

Innovation and progress are at the heart of our behaviours.  We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service.  Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. 

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth.  We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

The responsibilities of the Assistant Finance Business Partner will include:

• Producing management accounts for relevant budget holders and contributing to GPA’s client budget process
• Provide advice on financial treatment of project costs to ensure that all items are correctly assessed for capitalisation, and that the treatment of abortive costs and feasibility works are appropriately treated as RDEL, while being allocated to the correct projects
• Contributing to property reconciliations to ensure all expenditure has been fully recovered from tenants
• Attendance at monthly stakeholder meetings to support the management of projects, supply chain and client relationships
• Supporting any client discussions as required to ensure recovery of billed amounts, keeping accrued income minimal and controlled
• Building a network internally with other finance teams to ensure smooth transition of data and knowledge between interlinked processes, and contributing as part of the wider finance team
• Promote continuous improvement by developing and improving accounting processes and procedures relating to projects and other expenditure
• Preparing balance sheet reconciliations including accruals and prepayments
• Analysing financial performance to identify variances and ensuring transactions are accounted for correctly
• Take ownership of key financial processes, including the preparation and processing of journals, while supporting both internal and external audits.
• Play a proactive role in facilitating forecasting and reporting activities, and use your analytical skills to identify trends, risks, and opportunities within the financial data to inform strategic decision-making

Key Skills & Experience 

• CCAB or equivalent part-qualified or finalist-level candidates required, full qualification desirable.
• Experience in facilities management or estates-related roles (e.g. property management, construction projects) is preferable, however candidates from other backgrounds will be considered.
• Strong month-end management accounting experience required; finance business partnering experience is advantageous.
• Confident communicator with proven stakeholder engagement skills.
• Ambitious and driven, ideally from a fast-paced or client-focused environment.

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. 

Are you passionate about creating impactful events and driving fundraising success? We're looking for an Events Manager, to develop and deliver innovative products and propositions that engage and mobilise individuals to fundraise for BHF.

As the Event Manager, you will oversee the development and end-to-end delivery of our product portfolio. This includes planning, marketing, the online journey, stewardship, on-the-day delivery, and evaluation.

Key areas of focus: 

• AJ Bell Great Run Series Partnership (60%):
  • Lead the delivery of BHF's official charity partnership with the AJ Bell Great Run Series 2025.
  • Collaborate with AJ Bell, Great Runs Company, and BHF teams to maximise fundraising, brand visibility, and PR opportunities.
• Virtual and Mass Participation Growth (40%):
  • Support the Product Delivery Team in driving growth and innovation.
  • Work with the Senior Product Manager to develop new products and enhance the existing portfolio.
  • Focus on product optimisation, life cycle management, exit strategies, and new product development to maximise ROI.

You'll effectively collaborate with other expert functions across the organisation is to ensure that activities are well planned, and project managed to meet/exceed financial and non-financial targets.

About you

As our ideal candidate, you bring experience of strategically developing and delivering mass participation events and activities to achieve growth ideally within a fundraising capacity.

With an excellent understanding of marketing techniques (especially digital) and knowledge of a broad range of innovative fundraising activities and principles, you have experience of managing and developing a diverse product portfolio. Using customer, market and financial data and insight you can make decisions to drive long term growth.

A strategic thinker with expertise managing commercial projects who can achieve objectives through analytical insights. You are agile and responsive to both internal and external factors with a knowledge of new and emerging technologies and trends in the events fundraising space. You also have the ability to interpret customer, market and financial data and insight to inform recommendations.

An excellent communicator and project manager, comfortable with juggling multiple, often conflicting priorities you'll work in matrix style across two key areas of the team.

Working arrangements

This is a 12-month fixed term contract. 
 
This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on hybrid contracts can expect to spend some time in their office, at least one day each week, on average. 

This position involves travel throughout the UK and occasional weekend working for event delivery (approximately 5 weekends per year). Time Off In Lieu (TOIL) will be provided for weekend work.

Interview process

Interviews may be be held over Microsoft Teams and are planned for 3rd and 4th June 2025. 

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below to be redirected to our career site. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Do you have significant experience in logistics, freight forwarding and supply change management?  Are you looking for a role where you can impact the lives of millions of individuals in disaster hit and vulnerable communities worldwide? We have an exciting opportunity for a Head of Logistics and Supply Chain to use their expertise to drive forward and successfully deliver our logistics strategy.

IHP is a well respected organisation providing access to essential medicines, bridging the gap between pharmaceutical companies and aid agencies to enable medicine donations that literally saves lives. Our Logistics and Supply Chain team are integral to IHP's mission.

The specific purpose of this post is:- 

• To manage an effective logistics and supply chain team (6 staff)
• To deliver a shipping pipeline agreed with other operational teams
• To ensure excellent 'customer service' to our pharmaceutical company and NGO (aid delivery) partners
• To oversee strong relationships with third party warehouse providers and freight forwarders 
• To drive continuous improvement in processes and achievement of agreed organisational metrics

Person Specification
Skills and Experience

Essential
-  Significant experience in Logistics, frieght forwarding or supply chain management 
- Proven ability in overseeing the execution of supply chain strategy to enable organisational goals 
- Experience of managing effective teams 
- Technical and applied understanding of logistics software and warehouse management systems 
- Track record of identifying operational improvements, delivering projects, change management, and influencing others to deliver change 
- Experience in a compliance driven environment 

Desirable
-  Experience in analysing metrics and data-driven making (desirable)
- Eexperience in pharmaceutical (GDP) standards

Skills and Attributes
- Committed to IHP’s Christian Ethos and values
- Able to build and hold strong stakeholder relationships
- Collaboration and representation skills (internal and external) 
- Capable problem-solver
- Strong leadership and team management skills, with the ability to motivate and inspire a team.

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays 
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support 
• Bike2work scheme
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A new starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.

Are you an organised and detail-focused administrator who enjoys working with systems and supporting others to succeed?

We're looking for a Learning and Development & Safeguarding Administrator to join our People, Culture & Inclusion Directorate. You'll play a key role in keeping our systems up to date, managing data, and ensuring key administrative processes run smoothly across both Learning and Development and Safeguarding teams.

Key Responsibilities:

• You will play a key role in supporting the organisation's training programmes, workshops, and events - from scheduling sessions to preparing materials.
• Keeping training and development records accurate and up to date across internal systems will be part of your day-to-day processes.
• You will assist with the administration and record-keeping of mandatory training and contribute to monthly reporting.
• Your role will involve identifying and supporting process improvements across Learning & Development and Safeguarding administration.
• You'll be managing and responding to queries in shared team inboxes, escalating where appropriate to ensure timely responses.
• You'll be responsible for regular housekeeping and updates on the Learning Management System (LMS) and the MyConcern Safeguarding system.
• You will provide administrative support to the HR team, particularly in onboarding and welcoming new staff members.
• An important part of your role will be helping create, maintain, and review professional safeguarding resources used both internally and externally.
• You'll contribute to team coordination by taking minutes, recording actions, and supporting the smooth running of meetings.
• Additionally, you will be maintaining organised filing systems and databases across both functions.

About You:

• Proficient using Microsoft Word, Excel and PowerPoint
• Strong organisational skills with the ability to manage your time well and prioritise tasks effectively
• High level of accuracy and strong attention to detail
• Committed to following data protection regulations and confidentiality around challenging subject matter.
• Works well independently and as part of a team
• Approaches work with flexibility and a positive attitude
• Comfortable using or learning systems such as Learning Management Systems and Incident Reporting Tools

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

Interviews are due to take place from first week of June.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong attention to detail, organisational, accuracy skills with the ability to manage multiple tasks independently and as part of a team.
• The ability to maintain a range of professional relationships and work within the boundaries of confidentiality.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a great opportunity for someone who enjoys working in a busy support role and is keen to contribute to staff development and safeguarding practices. If this sounds like you, we'd love to hear from you.

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Community Manager:

• The ability to focus on impact and deliver results.
• Experience of planning, developing, and managing support services for clients with support needs.
• Knowledge and understanding of Strength-based practice and Trauma informed care.
• Knowledge and understanding of In-form client management system.
• Experience of managing the performance, learning and development of staff.
• Knowledge and understanding of homelessness issues.
• Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
• A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

• Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
• Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
• To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
• To assist and encourage Companions to move into independent accommodation where appropriate
• Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
• Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
• Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.

So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes. 

Database Manager - Fauna and Flora
£50,775
Cambridge / Hybrid

We are delighted to be partnering exclusively with Fauna & Flora, the world's oldest international conservation organisation, as they protect the diversity of life on Earth for the survival of people and planet. Working in close collaboration with local partners worldwide, they drive bold action and lasting impact - and now, they're transforming how they operate to do even more.

We're looking for a Database Manager to champion the roll-out and development of Salesforce, supporting their ambitious Fundraising team. This is a pivotal role in realising the full potential of Salesforce across the organisation - streamlining processes, optimising supporter engagement, and enabling data-driven decision-making.

Why This Role Matters

They're embedding a powerful new CRM platform, and you'll be central to its success. From leading the final stages of their Salesforce implementation to driving its long-term evolution, you'll ensure the system works seamlessly for users, supports income growth, and powers supporter journeys across multiple channels, including Marketing Cloud.

What You'll Do

• Manage, develop, and maintain Salesforce and associated systems.
• Train and support staff, field queries, and troubleshoot issues.
• Drive data quality and GDPR compliance, and support audits and Gift Aid processes.
• Collaborate with fundraising teams to design supporter journeys, improve donor retention, and generate actionable insights.
• Lead process reviews and implement smart solutions that enhance user experience and organisational impact.
• Explore and expand Salesforce functionality into other departments.

What You'll Bring

• Proven experience implementing, configuring, and managing CRM systems, especially Salesforce.
• Confidence in analysing complex datasets and delivering insight-led reporting.
• Understanding of fundraising principles, donor journeys, and supporter development.
• A proactive, collaborative approach and a passion for making technology work for people and planet.

What They Offer

• A permanent, full-time role (37.5 hours/week) based in their stunning central Cambridge office, with hybrid UK working options - more information available on application.
• Competitive salary of £50,775, with 8% pension contribution (after 3 months), life insurance (4x salary), and 25 days' holiday (plus public holidays and office closure over Christmas).
• The chance to shape the digital backbone of a mission-driven charity at the forefront of global conservation.
• A collaborative, forward-thinking culture based in the inspiring David Attenborough Building, a hub for environmental action.

Start date: As soon as possible.

If you're ready to apply your technical expertise to protect the natural world and drive real change, this is your chance.

Apply now and help us power conservation with data.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

This position will focus on delivery of the Preventing Intimate Partner Abuse (“PIPA”) course – comprising individual and group sessions - and working closely with Thames Valley Police. RISE has also developed a range of Out of Court Resolution interventions for a range of offences, which are delivered online and in person, which the postholder will deliver. These include group and one-to-one courses to address a range of specific types of offending, including domestic abuse, inappropriate sexual behaviours, hate crime, assault on emergency workers, as well as other types of offences, and any new interventions developed in the coming years. This may include acting as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending

Groupwork/one-to-one delivery:

· Deliver a range of short interventions which include group work, one to ones, embedding in a multi-agency approach to domestic abuse in the area.

· Manage cases with a range of complex needs and behaviours.

· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.

· Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans. 

· Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised communities.

· Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a regular basis.

· Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT requirements.

· Use motivational interviewing techniques, trauma-informed and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.

· Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.

· Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.

· Be personally accountable for the completion of assessments, mid-way reports, and end of intervention reports, and ensure they are to a high standard.

· Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.

· Ensure effective planning for the delivery of each intervention in advance of the session.

· Participate in and pass the necessary training to be able to deliver all interventions.

· Assist or lead on the delivery of training courses.

Integrating the Safety Support Service:

· Liaise and engage closely with the Domestic Abuse Safety Advisor or local victim services commissioned to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.

· Prior to delivering Domestic Abuse interventions, liaise and share information with RISE Domestic Abuse Safety Officers or local Integrated Domestic Violence Advocates (IDVA) to ensure an integrated approach is applied to risk management.

· Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.

Out of Court Resolution (OOCR) courses:

· Deliver a range of Out of Court Resolution short courses online and in person.

· Ensure delivery is in accordance with tasks outlined in the RISE OOCR manual and process mapping.

· Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.

· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.

· Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.

Recording and administrative tasks:

· Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.

· Ensure regular contact with the OOCR team, recording and reporting back offender compliance.

· Maintain an accurate audit trail of all relevant communication with partner organisations involved.

· Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.

· Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.

General tasks:

· Develop excellent relationships with customers and respond positively to their needs.

· Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

· Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader

Post Title

Operations Manager

Contract type

Permanent

Hours

21 hours

Salary

£21,000 (FTE £35,000)

Working pattern

Flexible – ideally over three days

Managed by

Chief Officer

Summary

The key elements of the Operations Manager are:

1. Staff team management and development.

2. Oversight of operational management of Rainbow Haven premises.

Main Duties and Responsibilities

Manage, Supervise and Support the Staff Team and Individual Staff Members.

1. Ensure Rainbow Haven provides a supportive working environment in which staff and volunteer well-being is prioritised, for individuals and the whole team.

2. Responsible for line management of operational staff and provide regular formal and informal support to individual staff members, ensuring they feel supported to do their work well, achieve their potential and are able to develop their skills and areas of responsibility through appropriate support, work reviews and training.

3. Support the whole staff team through team meetings, development days, whole team training, and team building activities.

4. Support those staff with responsibilities for overseeing work placements, volunteers and students to provide high quality supervision; promote and support further opportunities and experience for these team members.

5. Support the CO with the recruitment and selection of new staff members. Ensure appropriate employment contracts are in place and that these and other HR policies reflect current good practice.

6. Act as a deputy when the CO is absent from Rainbow Haven.

Monitoring and Evaluation

1. Oversee accessible monitoring and evaluation systems and develop these to ensure data and additional information can be collected and provided in various formats as required for all projects.

2. Review monitoring information to evaluate service delivery, service user trends and areas for development and build this into longer-term planning.

3. Ensure monitoring and evaluation information is collated and made available to staff, trustees, funders and partners as required.

Oversee the organisational Infrastructure to ensure Rainbow Haven maintains high standards of work practice and safety

1. Oversight of Health and Safety, Safeguarding, Data Protection and all other operational and workplace policies, ensuring that all staff and volunteers receive appropriate training, are aware of, understand and follow the policies.

2. Oversight of the operational running of Rainbow Haven premises.

3. Review Rainbow Haven policies, to ensure operational policies are kept up to date and revised within the correct timeframe.

4. Ensure all other legal and operational requirements are adhered to, including external an internal registrations, agreements and assessments and service contracts.

5. Maintain a good working relationship with the United Reform Church in its role as landlord, reporting maintenance issues, responding to their requests and addressing any concerns raised by them.

Person Description

Experience

1. Significant experience of line management of staff members in a busy operational team. Essential

2. Experience of running a multi-purpose building for public use including developing procedures, people management and following all regulations. Desirable

3. Experience of dealing with practical issues in a building and liaising with contractors and suppliers and Landlords Essential

Knowledge

1. A solid understanding of monitoring processes within the charitable sector, liaising with funders and collating information from different team members Essential

2. A good understanding policies and procedures within a Charity context and implementing them with a team. Essential

3. Knowledge of the Asylum system and an understanding of systems and process connected to this. Desirable

Key skills

1. Well organised and able to multi-task. Essential

2. Able to meet internal and external deadlines. Essential

3. Able to prioritise tasks accordingly Essential

4. A strong communicator with good inter-personal skills. Essential

5. Problem solver with a practical can-do approach to completing tasks. Essential

Personal Qualities

1. Kindness and empathy Essential

2. Team player Essential

3. Remain calm when dealing with situations Essential

About VODG

The Voluntary Organisations Disability Group (VODG) represents over 130 organisations within the voluntary sector whose work is focused on enabling disabled people of all ages to live the lives they choose. VODG believes that an ambitious, reliable and vibrant voluntary sector that works together is critical to achieving this aim.

VODG’s mission is focused on two key areas – enabling our members to be the best they can and improving the environment in which our members operate.

VODG believes that our membership approach and operations should centre around the views of disabled people and be influenced by professional expertise.

Introduction to the role

The coordinator role is crucial in enhancing the productivity and efficiency of the leadership team within the organisation. Serving as a central point of contact, this position involves a diverse range of responsibilities, from managing executives' calendars and coordinating meetings to handling communications with professionalism and discretion. By implementing improvements to organisational processes and maintaining meticulous record-keeping, the coordinator role contributes significantly to the smooth operation of daily activities of the organisation.

Additionally, the role involves coordinating events, assisting with project administration, and supporting financial reporting, all while embodying the core values of the organisation.

This position not only demands strong organisational skills but also a proactive approach to achieving corporate objectives and fostering a collaborative work environment. 

Purpose of role 

The Operations Coordinator will: 

• Act as a central point of contact, managing executive calendars, coordinating meetings, and facilitating effective communication while maintaining a high level of professionalism and discretion. 

• Be responsible for improving organisational processes, ensuring meticulous record-keeping, and contributing to the seamless execution of daily activities.

• Coordinate events, project administration, and financial reporting, all aligned with the organisation's core values. 

Specific responsibilities and duties 

Administrative Support  

• Assist with a variety of administrative tasks that enhance the productivity of the leadership team, such as scheduling and coordinating meetings, managing executives' calendars with attention to priorities, and organising files and documentation for easy access.

• Identify and implement improvements to existing organisational processes and procedures to boost efficiency, ensuring that the team can operate at maximum effectiveness. 

Communications  

• Act as a central point of contact for both internal team members and external stakeholders, handling communications with a professional demeanor.

Meetings  

• Collaborate closely with the Business and Operations Manager to support the overall management of meetings, including preparing detailed agendas, taking comprehensive minutes during meetings, and circulating documents to all participants in a timely manner, ensuring that all follow-up actions are clearly outlined. 

Event Coordination 

• Coordinate a variety of events and meetings, supporting logistics such as venue selection, catering orders, accessability requirements and technical arrangements.

• Assist in the planning and scheduling of member events and meetings, ensuring all details are attended to, such as invitations, attendee confirmations, and venue preparations. 

Project Administration 

• Maintain comprehensive administrative records relevant to projects, ensuring that all documentation is current and easily accessible to project team members. 

Record Keeping 

• Establish and maintain accurate records, comprehensive databases, and organised documentation related to office operations and employee activities, including diligent management of the CRM system to ensure timely updates and accuracy of information. 

Finance 

• Assist with the preparation of financial statements and reports, maintaining accurate and organised accounting records, and supporting the reconciliation of accounts to ensure data integrity.

General 

• Support the organisation to achieve its corporate objectives. 

• Be a proactive and professional representative of VODG and its values at all times, including in relation to the prioritisation of your own responsibilities and professional development. 

• Undertake such duties as may be deemed necessary by the CEO and/or the line manager that are commensurate with the level of this post. 

Job Tile: Operations and Office Administrator

Reporting To: Fundraising and Operations Manager & Health & Safety Officer

Days & Hours: Monday to Friday. Full-time - 37.5 hours per week

Salary: Depending on experience. This will be discussed with the shortlisted candidates.

Additional Benefits:

• An additional week of holiday (vs national entitlement)
• Four discretionary days of holiday over the Christmas period when the office is closed
• Discretionary Christmas bonus
• Discretionary paid compassionate leave
• Discretionary Occupational Sick Pay
• Discretionary paid time-off for dependents
• Discretionary paid time-off for public duties
• Discretionary additional bank holidays (if any announced by the government)
• Flexible working
• Training
• Long Service Awards
• Private Healthcare Scheme
• Death in Service Benefit
• Pension enrolment (optional)
• Invitation to Charity conferences and webinars

Job purpose

The Operations and Office Administrator will provide wide-ranging administrative & operational support to ensure an efficient office environment, contributing directly to the delivery of the international Missionary Society of St Columban’s mission priorities.

Key Responsibilities

Office Operations: Ensure the smooth running of the office through the management and coordination of IT systems, office supplies, post, telephone/internet, document filing and retention, and oversight of maintenance and improvements to equipment and the working environment.

PA & Administration: Provide IT and administration support to the Regional Director, the Fundraising and Operations Manager, Regional Council, the Board of Trustees, Mission Appeals Team and the community living at St Columban’s House; including minute-taking, arranging meetings, drafting and sending correspondence, database administration, preparation of reports, and booking travel and appointments.

Venue Hire & Events Administration: Coordinate room and grounds hire at St Columban’s – handling enquiries and bookings, diary management, health & safety compliance, preparing the venue, maintaining and improving the facilities, advertising – and assist with the planning and administration of events organised by the Charity.

Reception: Host visitors and handle enquiries by telephone and email; including deliveries/collections, maintenance and supplier visits, and members of the public contacting the office to donate, request a Mass, update their record details, meet with a priest, or for any other reason.

Health & Safety Administration: Manage the online system for health & safety, coordinate the review and update of risk assessments for the office, house and grounds, organise training and briefings, monitor and re-stock first aid supplies, act as a health & safety marshal and organise staff appointed as first aiders and fire marshals.

Principal Tasks

Under the supervision and management of the Fundraising and Operations Manager, you will:

Office Operations

• Champion Microsoft 365 and provide support and guidance to staff in how to make best use of its capabilities.
• Oversee the performance and maintenance of our IT server and network, maintain regular contact with our IT services provider to ensure all issues are resolved.
• Maintain, service and replace office equipment and furniture as required, including IT and telephone systems.
• Monitor and order stock of office supplies, including stationery, cleaning and sanitary products.
• Oversight of office cleaning arrangements.
• Organise and promote recycling to staff for equipment and supplies no longer required.
• Oversee and develop systems for document filing and storage.
• Arrange for confidential disposal of documents in accord with the Charity’s retention policy.
• Oversee arrangements, equipment and systems for receiving and sending out post.
• Process monthly Charity ‘Response with stamps’ claims.

PA & Administration Assistance

• Assist the Regional Director with day-to-day IT and administration tasks.
• Assist the Columban Fathers with administration tasks, when needed.
• Assist with arranging parish appeals and processing the response to appeals.
• Support with direct mail and other fundraising activities.
• Update supporter records in our CRM database.
• Attend and take minutes at Charity meetings.
• Book travel and appointments for the Regional Director and the Columban Priests.
• Prepare and send correspondence by letter and email.

Venue Hire & Events Administration

• Develop a robust and efficient system for the hire and use of the facilities at St Columban’s, covering both external bookings and internal use by staff and volunteers of the Charity.
• Handle all enquiries and bookings.
• Maintain a bookings diary/calendar that is available to all who need access.
• Keep a complete record of all bookings, related documents and correspondence in our CRM database.
• Ensure hirers and users of the facilities are briefed in all matters related to health & safety.
• Ensure the facilities are clean and ready to use before and after each booking.
• Host or arrange hosting for each booking.
• Process payments/donations made for the hire/use of the facilities.
• Collect and record feedback on their experience from external hirers and users.
• Work with the Buildings & Maintenance Manager to maintain and improve the facilities.
• Advertise/market the facilities to agreed target audiences.
• Provide planning and administration assistance for events organised by the Charity.

Reception

• Welcome and host all visitors to St Columban’s during normal opening hours.
• Maintain a visitors log and ensure all visitors sign in and sign out when leaving the building.
• Handle enquiries by telephone and email.
• Process requests from Charity supporters to donate, request a Mass or to update their database record.
• Receive and keep a daily log of deliveries, collections and service/maintenance visits.
• Ensure the Reception area is kept clean and tidy.

Under the supervision and management of the Health & Safety Officer, you will:

Health & Safety Administration

• Maintain and update BrightSafe, our health & safety planning and records management tool.
• Maintain regular contact with Peninsula, our Health & Safety service provider
• Review and update risk assessments for the office and conference room areas.
• Prompt and assist those responsible to review and update all other risk assessments.
• Ensure actions identified following a review are completed and updated in BrightSafe.
• Check and restock First Aid kits.
• Recruit and organise a team of first aiders and fire marshals.
• Provide and monitor accident books for the whole site and keep a central record of accidents reported.
• Arrange training for staff and volunteers in liaison with their line managers.

Some weekend and out of hours work may be required occasionally.

Person Specification:

Qualifications/training:

Essential:

• GCSE or equivalent in English and Maths (grade C or above)

Desirable:

• Business Administration Level 3 or equivalent qualification or experience.
• Microsoft 365 qualifications or equivalent training
• Health & Safety related training
• Other qualifications or training relevant to the role

Skills/competencies:

Essential:

• Competency in Microsoft 365 applications, especially Outlook, Word, Excel, SharePoint and Teams
• Accuracy, attention to detail and an aptitude for problem solving
• Excellent verbal & written communication skills
• Capable of working independently and collaboratively as part of a team
• Confidence in building relationships with various stakeholders

Desirable:

• Competency in Microsoft 365 admin centre and other 365 applications
• Competency in Donorflex or similar CRM database systems
• Knowledge and understanding of office IT systems and requirements
• Knowledge and understanding of workplace health & safety

Previous experience:

Essential:

• A minimum of 5-7 years’ experience of office-based administration work

Desirable:

• Employment within a Charity
• Reception/front of house
• Office filing systems
• Event administration

Special aptitudes and knowledge:

Essential:

• Confident and courteous with people on the telephone, in person and in correspondence by letter and e-mail
• A team player
• Ability and willingness to learn and adapt to new ways of working
• Responsible for undertaking core learning for the role
• Determined, innovative, target driven and self-motivated

Desirable:

• Empathy with the charitable aims of the Columban Missionaries.

LMK (Let Me Know) Youth Leader (Freelance Educator / Youth Worker) 

• Across London boroughs, occasional travel outside London optional 
• £200 per 2 hour workshop 
• Sessional 
• Available for a minimum of one delivery per month, pending workshop demands

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships. 

Using film and guided discussions, our workshop Leaders support children and young people in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse, inspiring them to enjoy healthy, fulfilling relationships.  We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (like consent) and practice scenarios in a safe, supportive and non-judgmental environment. 

LMK is a learning organisation and prides itself in supporting leaders to develop their skills. We offer training and Continuous Professional Development (CPD) opportunities, as well as peer-to-peer learning and reflective practice sessions.

About LMK Leaders

LMK Leaders are passionate and organised educators who run community workshops, aimed at young people aged between 11 and 24. Through engaging, relatable workshops, Leaders help young people identify signs of healthy and unhealthy relationship behaviours, provide strategies for them to recognise the early warning signs of abuse and give them tools to keep themselves and their friends safe. 

Expectations of LMK Leaders

• Always adhere to LMK and host organisations health & safety and safeguarding practices and procedures. 
• Capable of maintaining confidentiality and professional boundaries with young people, peers, and professionals.
• Respond to comms (emails/WhatsApp) sent out by LMK team members in a timely manner, to support planning and organising of sessions.
• Plan and deliver interactive LMK workshops in educational and community settings in line with LMK delivery style and ethos. 
• Meet with co-facilitators to carry out pre-session planning, minimum three working days before delivery.
• Use your experience and knowledge of the issues affecting young people to tailor the workshops accordingly. 
• Ensure all youth participants and the adults in school/community organisations who attend a LMK workshop complete the post session feedback surveys.
• Complete a reflective post session Leader survey after each workshop to support practice and programme development.
• Debrief with LMK’s Programme Development Manager and provide ongoing feedback about your sessions through LMK’s reflective practice processes.
• Accommodate a maximum of two workshop observations by LMK staff/supporters per academic year, designed to bolster our funding and thought leadership strategy.
• Undertake relevant training associated with LMK’s work, including but not restricted to diversity and inclusion, safeguarding, violence against women and girls (VAWG).
• Undertake at least one quality assurance observation per year, completed by an LMK Programme Development Manager, and enhance practice via developmental feedback.
• Continue to learn about and develop your skills on the issues affecting young people’s relationships including domestic violence, abuse, adverse childhood experiences, trauma informed practice, gang culture and grooming, mental health, sexual exploitation, consent, sharing of nudes /sexting, bullying in person and online, tech and online safety, pornography.
• Share your knowledge and expertise by providing feedback and, where requested, co-designing training and educational resources on issues affecting young people and their relationships.
• Mandatory attendance of termly virtual Leader huddles and reflective sessions to remain connected to peers and organisational values, mission, purpose and operational matters.
• Contribute towards and keep up to date with LMK internal/external communications platforms, such as LMK newsletters and social media.
• Engage with LMK’s Youth Advisory Board Members, if and when invited to do so.
• Lead by example and promote healthy relationship behaviours in your own lives/communities and within LMK (team player; acknowledging and working with diversity; being receptive to new ideas and developmental feedback, etc)
• Use your own networks to recruit new schools and youth groups into the programme.

Knowledge, Skills and Experience required

• Extensive experience of teaching or working with young people (10 to 24 yrs old) in educational or community settings.
• Minimum 2 years’ experience co-designing, delivering and evaluating group sessions, consisting of minimum of 12 and maximum of 30 participants.
• Experience or co-designing session plans and co-facilitating with others; able to collaborate equally with others.
• A strong commitment to young people and knowledge and understanding of issues affecting their relationships.
• Excellent communication, interpersonal skills with the ability to create a safe and non-judgmental space, that allows young people to speak freely about their relationships and experience.
• Able to adapt and be flexible in workshops to get the best engagement from a range of participants. 

Must also:

• Be entitled to work in the UK.
• Hold a DBS certificate or be willing to let LMK undertake a check on your behalf. 
• Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area.
• Be flexible to work non-traditional, after-school and occasional weekend / holiday hours.
• Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

You can learn more about how we handle your personal data and your rights by reviewing our privacy notice (see attachements).

Please note:

In-person interviews for this role will take place on 3rd June and a mandatory (paid) 2 day, in-person training will take place on 26th and 27th June. (Both will be held at Central London locations).