Data management jobs
Senior Manager, Retention and Engagement
Contract type: Permanent, Full Time (35 Hours per week)
Location: London, UK.
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person
Salary: £48,867 – £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.
About the role
As our Senior Marketing Manager - Retention & Engagement, you will strategically lead the team responsible for the £34 million existing supporter income stream and work closely with and the wider Supporter Marketing Team and teams across Communication and Fundraising to maximise Supporter Lifetime Value.
In this role, you will:
- Own and deliver the strategic priorities for Supporter Engagement and Retention, holding accountability for the £34 million income target and the maximisation of Supporter Lifetime Value.
- Provide direct line management to a team of five specialists, leading the strategic prioritisation and delivery of the entire retention portfolio (Appeals, HV, Email, Stewardship, Magazine).
- Lead the annual and long-term budget planning process, driving accurate forecasting and optimal resource allocation for the retention function.
- Design and champion the omnichannel Supporter Journey roadmap, ensuring a unified, personalised experience that strengthens supporter loyalty and engagement.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Retention Strategy & Income Accountability: Proven track record of managing a significant income stream from existing supporters, demonstrating success in reducing attrition and growing supporter lifetime value.
- Leadership & Budget Mastery: Experience in leading and managing a small, high-impact team of specialists, coupled with expertise in annual budget planning, forecasting, and reforecasting.
- Engagement & Digital Expertise: Deep expertise in developing and optimising complex supporter loyalty programmes and automating multi-channel journeys, including proficiency in email marketing.
- Collaboration & Influence: Exceptional interpersonal and influencing skills with the ability to build strong senior-level relationships and drive alignment across Fundraising and Communications teams.
Although not essential, we’d prefer you to have:
- Experience managing or overseeing Mid-Value Donor strategies within a mass-market context.
- Prior experience working in the Non-Profit or International Development Sector.
- A professional CIM/IDM Qualification (or equivalent).
Closing date: Applications close 12:00 PM UK time on 3rd November Interviews are expected to take place week commencing 10th November.
How to apply: Click Apply to upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Mission
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change. We use our expertise in coaching and impact management to equip and empower businesses, churches, and individuals.
About the Team
The Philanthropy team is a close-knit team of seven who work with High Net-Worth individuals, Trusts and Foundations, and Individual donors, raising over 60% of Resurgo’s income (currently around £2.2million). They each play a key role in building and stewarding partnerships to secure income that will sustain the Spear Programme. They work individually as well as collaboratively, to ambitiously reach their target and have fun whilst doing it!
Who You Are
Do you have a flair for crafting compelling narratives that inspire action and unlock vital funding? Join our successful and vibrant Philanthropy team and play your part in enabling sustainable and ambitious growth.
This is an exciting opportunity to take our Trust programme to the next level. You will lead on further developing this key income stream, building relationships with existing funders and identifying and pursuing new funding opportunities.
If you are a relational person with excellent communication skills, are driven and looking for a role where you can really make a difference in the lives of young people, you could be the right person for this role.
The important stuff
Salary: from £40,000
Contract: Full-Time or Part-Time considered, Permanent
Monday - Friday, 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations
Location: Hammersmith, London
Closing date: Tuesday 28th October (We interview on a rolling basis and might close the application early if we find the right candidate)
Interviews: First interviews will be held online on Wednesday 5th November. Final in-person interviews will be held on Wednesday 12th November
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
Person Specification
- A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo’s mission to inspire and equip organisations to bring about ambitious and sustainable social change.
- Excellent relationship building and proposal writing skills. Experience in Trust fundraising or an equivalent field is desirable but not essential.
- Excellent people skills, able to relate well to colleagues of all seniority levels as well as external stakeholders.
- Well organised and efficient; calm under pressure; able to juggle competing deadlines and priorities, splitting time across multiple projects.
- Confident with numbers and interpreting project budgets. Some knowledge of Trust fundraising is desirable.
- A desire to grow and develop, able to receive and give feedback confidently as well as share their ideas with the team.
Key Responsibilities
Relationship Management
- Provide tailored, high-quality stewardship to a range of large and medium-sized Trusts & Foundations.
- Identify and pursue new funding opportunities and build relationships with new Trusts and Foundations to further grow this income stream.
- Prioritise research to constantly develop future pipeline.
- Work with Head of Philanthropy and other senior stakeholders in engaging potential funders and managing strategic Trusts partners.
Write applications and reports
- Develop compelling funding applications for Trusts and occasionally statutory funders, articulating Resurgo's vision and strategy to persuasively engage new donors with a focus on raising five and six-figure grants.
- Stay ahead of sector trends, media, and political context to market Resurgo's interventions in a compelling way.
- Develop general communications on the work of Resurgo to inspire and update our Trust audience.
- Produce reports and updates on the impact of our work for funders in a timely manner.
Data Management and Monitoring
- Update our internal database (Salesforce) with all donor interactions, donations and other details in a timely and efficient manner and with strong attention to detail, and analyse data to give insights' and drive future activity.
- Manage the Trusts & Foundations pipeline and report on income and other KPIs, and ensure Trusts & Foundations team meets monthly targets and deadlines.
Line Management
- Actively manage and develop the Trusts & Foundations Executive to help them grow personally and in their role.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
With young people, with organisations, for society.



The client requests no contact from agencies or media sales.
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
The Research & Impact Manager plays a vital role in our team, with a broad scope to get to the heart of, and tell the story of, our impact through quantitative and qualitative data. Your role is essential in providing insights and conclusions that critique and strengthen our theory of change and inform programme development. You will also increase our credibility with supporters through robustly-evidenced reporting, and inform the development of our policy and influencing work.
This is a role which encompasses both big picture thinking and detailed design and implementation. You will oversee monitoring and evaluation projects across Tender, engaging stakeholders within and outside the charity. You will also provide research-based advice and expertise to internal teams, using your insights to help inform and develop practice.
Your expertise will strengthen the impact we have on over 30,000 young people every year and play a crucial role in raising the funding needed to continue delivering this work.
Role Purpose
The main purposes of the Corporate Partnerships Officer role are:
- Managing the continually improving the digital systems to improve Tender’s monitoring and evaluation structures and procedures
- Leading the development and implementation of monitoring and evaluation frameworks and processes across Tender, with the support of the COO
- Distilling learning from Tender’s work and wider research into key insights to inform ongoing service improvement, new initiatives, policy work, profile-raising and income generation
- Conducting research into arts-based and other interventions to prevent violence against women and girls (VAWG) and applying insights to improve Tender’s work
Essential knowledge and experience
- Understanding of impact measurement and evaluation, applying appropriate and proportionate approaches, tools and methods to maximise learning at project and organisational level
- Understanding of quantitative and qualitative research techniques and comfortable using them to gather relevant data
- Understanding of the use of theories of change and outcomes frameworks
- Advanced proficiency in office and CRM software, in particular Excel, PowerPoint and Salesforce
- Advanced proficiency in Power BI
- Experience of data administration and analytics, sometimes from disjointed data sets, with the ability to produce high-quality outputs to clearly explain findings
- Experience of responding to and managing customer expectations, tailoring approach to the needs of the customer and developing new and innovative options
- Experience of building and maintaining successful relationships with diverse range of partners across corporate, public, and third sectors
The client requests no contact from agencies or media sales.
About the opportunity
As Supply Chain Manager within our Finance & Assurance directorate, you'll be one of the internal expert colleagues turn to for procurement strategy, supplier management and contractor compliance. We're on an ambitious journey to become the Society's single point of financial truth - trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where your procurement expertise meets meaningful impact. Where your ability to influence senior stakeholders and rationalise our supply chain directly enables us to focus on what matters most: transforming lives affected by dementia.
In this role, you'll use data and market intelligence to drive value for money and cost savings. You'll design innovative tools and dashboards that demonstrate supply chain effectiveness. Crucially, you'll be THE specialist on IR35 and contractor compliance. The person the Society relies on to navigate complex employment regulations, maintain our position on Sole Traders and Limited Company Contractors, and ensure we meet every HMRC obligation. You and your team will be the point of contact for contractor onboarding, building effective relationships across all levels while working in close partnership with our People directorate.
Working closely with Procurement Business Partners and collaborating with Finance, Legal, Risk and IT teams, you'll develop strategies for everything from tail-end spend management to sustainability-driven procurement. You'll draft contract terms, manage supplier relationships, and engage widely to build awareness and understanding of effective supply chain management.
This role would suit someone who can operate strategically while staying hands-on with the detail. Someone who builds credibility through expertise, influences through clear communication, and drives change through partnership rather than process alone.
You will be responsible for managing a team of three direct reports and developing their capabilities while role-modelling the high-challenge, high-support culture that drives our team's success.
About you:
You're an experienced procurement professional with a proven track record in supply chain management within large or complex organisations. You understand that effective procurement isn't just about cost savings. It's about building robust processes, managing risk, ensuring compliance, and partnering with colleagues to achieve better outcomes. You're equally comfortable analysing spend data, negotiating with suppliers, advising on IR35 obligations, and influencing senior stakeholders to adopt best practice.
You'll have:
- Proven ability to design and implement procurement strategies in large or complex organisations, delivering efficiencies, cost savings and improved compliance through enhanced engagement with procurement policies.
- Demonstrable experience working with contractors, including deep knowledge of IR35 and HMRC obligations - essential as you'll be the Society's internal expert responsible for compliance, reporting and contractor onboarding.
- Significant experience of contract management and negotiation, including dispute resolution, with the ability to draft terms that mitigate contractual and commercial risk.
- Strong understanding of supply chain management and the procurement landscape, including relevant legislation, regulation and third sector considerations.
- Track record of building strong relationships with senior leaders and working across departmental boundaries (particularly with HR/People teams on employment-related matters) to resolve challenges and deliver strategic procurement partnership.
- Strong analytical and data-handling skills, with experience auditing databases, developing spend management strategies and producing reports that drive behaviour change.
What you’ll focus on:
- Harnessing spend data and market intelligence to unlock cost savings and operational efficiencies across our tail spend that protect resources and maximise impact across the Society.
- Creating innovative tools, dashboards and strategies that transform how we manage suppliers and contractors, making our supply chain effectiveness visible and actionable.
- Partnering with senior colleagues across directorates to understand strategic priorities and provide expert procurement guidance that enables better, faster decisions.
- Owning the Society's approach to contractor compliance as THE internal expert - maintaining our overall position on Sole Traders and Limited Company Contractors, ensuring IR35 compliance, managing HMRC reporting requirements (including CEST checks and status determination letters), and serving as the point of engagement throughout contractor onboarding in close partnership with our People team.
- Building strategies that make procurement accessible and effective for all colleagues, including approaches for managing lower value spend that balance efficiency with control.
- Collaborating across Finance, Legal, Risk, People, IT and Sustainability teams to create a supply chain that's compliant, efficient, and environmentally responsible.
Can you see yourself as the procurement expert who combines strategic thinking with practical partnership?
Important Dates
The deadline for applications is 23:59 on Wednesday 5th November 2025.
Interviews will take place on 19th and 20th November 2025 and will take place virtually.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are entering an exciting phase of growth and are looking to expand our services supporting families and individuals and extend our reach across Birmingham, the Black Country, and surrounding areas. This new Operations Manager role is central to these plans.
As Operations Manager, working closely with the CEO, you’ll oversee the day-to-day running of organisation across our 2 main premises and in other community venues. You will manage the admin and appointments functions and ensure our services run smoothly, consistently, and with a focus on quality, sustainability, and user experience.
Initially, the role will be hands-on and operational, with responsibility for recruiting and training administrative staff, fully re-opening our 2 main premises, and transitioning to a hybrid model of online and face-to-face counselling. You will also support the implementation of updated policies, procedures, and new online appointment and case management systems.
As the organisation grows, there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team, and help us meet the increasing need for our services.
Based at our Birmingham office, this role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.
What you’ll do
· Oversee day-to-day operations across Birmingham, Wolverhampton, and community venues.
· Lead and manage the administration team, including recruitment, training, and volunteer coordination.
· Manage appointments, service utilisation, waiting times, and payments.
· Streamline processes and systems to improve efficiency, consistency, and client experience.
· Support implementation of new technology, online appointments, and case management systems.
· Ensure premises are safe, functional, and fit-for-purpose.
· Monitor service performance, budgets, and KPIs; prepare reports for management and funders.
· Promote a positive, inclusive, and supportive workplace culture.
· Work closely with service managers and the CEO to align operations with strategic goals.
· Ensure compliance with HR, health & safety, and organisational policies.
What we’re looking for
· Proven experience in operational management, ideally in third sector, health, or community services.
· Strong administrative experience and ability to oversee budgets, KPIs, and performance.
· Experience designing and embedding processes, policies, and systems.
· Confident in implementing technology and using data to drive decisions.
· Experience managing premises and creating safe, functional environments.
· Understanding of client journeys and accessibility, with experience improving engagement and service utilisation.
· Knowledge of HR and health & safety, with experience managing staff wellbeing and compliance.
· Strong leadership, communication, and relationship-building skills, with a commitment to inclusion and equity.
About Kapella
Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training, and domestic abuse programmes across Birmingham and the Black Country. Our work includes self-paying clients as well as funded projects delivered through contracts, grants, and partnerships.
Why join Kapella?
Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
Be part of a passionate, supportive, and values-driven team.
Significant opportunity to shape operational processes and grow into a senior leadership role.
25 days annual leave plus Bank Holidays, pension, CPD and staff wellbeing support.
How to apply
Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.
Closing date: Wednesday 5 November 2025.
Kapella is an inclusive employer and welcomes applications from all sections of the community.
Location: Birmingham Office (with travel to Wolverhampton and other community venues)
Hours: Full-time (37.5 hours per week) – 4 days considered for the right candidate
The client requests no contact from agencies or media sales.
About Camden Learning
Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.
The role
You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.
Key responsibilities
CRM
- Working alongside our development partner, support the successful implementation of a new CRM system
- Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
- Support colleagues to use the system effectively
- Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required
Other systems and platforms
- Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
- Support colleagues and schools to use these systems effectively
Order processes
- Set up and own the processes by which schools place orders for services
- Respond to queries from schools related to subscriptions, orders and pricing
- Work with the Finance Officer to ensure customers are accurately invoiced for services used.
Data reporting, analysis and presentation
- Set up and run regular reports of key information to stakeholders, to include:
- Camden Learning’s leadership team and board of directors
- Local authority commissioners
- Schools
- Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
- Present this information in a format suitable for its intended audience
Other
- Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
- Act as a leader of social justice who:
- Understands the material and economic and social differences between different groups.
- Works to right the wrongs of marginalised groups.
- Creates safe spaces and opportunities that promote equity between individuals and groups.
- Changes systems, processes, and structures to respond better to the needs of students and the system.
- Interprets their role as working towards excellence and equity for all.
- Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
- Other tasks as required in keeping with the level of the role
About you
Essential criteria
Experience and knowledge
- Experience supporting the implementation and ongoing development of a CRM system
- Strong understanding of system configuration, reporting, and user support within CRM systems
- Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
- Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
- Experience working with external partners and suppliers to deliver system improvements or resolve issues
Skills and abilities
- Excellent technical skills, with the ability to configure systems and generate reports
- Strong analytical skills, with the ability to interpret data and present insights clearly
- Effective communication skills, both written and verbal, with the ability to support and train colleagues
- Strong organisational skills and attention to detail
- Proactive problem-solving approach and ability to work independently
Personal attributes
- Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
- Highly organised and proactive, with a problem-solving mindset
- Passionate about education and community development
- Adaptable and resilient, capable of managing multiple priorities
- Commitment to continuous improvement and delivering high-quality services
Desirable criteria
- Experience working in schools or the broader education sector
- Familiarity with data protection and information governance principles
- Experience using data visualisation tools or platforms
- Experience with order and subscription processes, including invoicing and customer support
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Risk & Assurance Manager to join our Chief Executive Office. You will provide high quality support to the Head of Audit, Risk & Governance in the implementation and oversight of effective risk management and assurance policies and procedures for the whole organisation.
You will attend the Audit & Risk Committee and other board committees from time to time to present on risk and assurance. With experience of delivering 2nd line risk and assurance activities within large, complex or heavily regulated organisation, you will be effective in building professional relationships and influencing and collaborating with colleagues from all disciplines and at all levels.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Your main objectives is to support the board and senior leadership team in ensuring the charity continues to deliver high-quality, safe, effective and financially sustainable services for vulnerable children now and in the longer-term;
- Under the guidance of the Head of Risk, Audit & Governance, and in collaboration with key stakeholders across the organisation, coordinate and manage the implementation and ongoing development of the charity’s risk management framework; risk policies, risk appetite statement; “risk universe” and board assurance framework / assurance map;
- Undertake deep dive risk assessments and provide assurance over the effectiveness of internal controls from time to time as required by Audit & Risk Committee;
- Undertake a quarterly review of key financial controls and report findings to the Finance, Finance, Investments & Resources Committee and Audit & Risk Committee;
- Monitor and report on the implementation of agreed management actions designed to strengthen risk mitigation strategies / close compliance gaps and provide assurance on these to SLT and trustees.
- Prepare the risk update for SLT, the board and each of its committees including risk heat maps and key risk indicators for the charity’s principal risks.
- Establish effective working relationships with other second line risk, quality and compliance functions and periodically monitor the effectiveness of their activities.
- Liaise with SLT directors to ensure departmental risk registers are in place and appropriately maintained.
- Facilitate risk workshops and provide online training on TCT’s risk management policy and procedures. Meet regularly with risk owners to review risk responses and progress with actions. Ensure there is an effective process of escalation of significant risks to SLT and trustees;
- Prepare an annual review of the effectiveness of internal control and risk management for the Audit & Risk Committee;
Interview Date: To be confirmed.
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays) (pro rata for part-time roles)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join the Insights and Evaluation team at Dementia UK in a pivotal role that promotes a culture of learning and evaluation across the charity.
As the Insights and Evaluation Advisor, you will lead and support evaluations that measure and communicate the impact of Admiral Nursing and wider Dementia UK initiatives. You will design and deliver robust evaluations using both quantitative and qualitative methodologies, ensuring high standards of data quality, ethical practice and GDPR compliance.
Working collaboratively with colleagues across the charity, you will provide expert advice on evaluation design, data collection and analysis, to develop datasets that drive evidence-based practice. In addition, you will support Admiral Nurses to build their evaluation skills, enabling them to measure and communicate the difference they make to families affected by dementia. By embedding insight into projects and services, you will help turn data into meaningful action, informing decisions, campaigns and improving outcomes across Dementia UK.
To succeed in this role, you will have a First Degree and demonstratable experience in a relevant discipline e.g. health research and evaluation, health service improvement, public health and social research. You will need strong evaluation, research and project management skills including advanced quantitative and qualitative data analysis.
Additionally, you should be confident working independently and collaboratively, with the ability to influence and advise colleagues at all levels.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
This role will be subject to a Basic DBS check.
Job Title: Information Technology (IT) Manager
Location: London (Hybrid)
Reporting to: Chief Operating Officer (COO)
Responsible for: IT Officer
Contract: Permanent
Salary: £55,000 Gross per annum + 9% pension contribution
Deadline: 17:00 UK time, 30 October 2025
Conciliation Resources
Conciliation Resources (CR) is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide. We currently have over 80 full and part-time staff members, working mainly out of offices in the UK, Belgium, Australia, Philippines, Kenya, Ethiopia and Central African Republic. We work with over 100 locally-based and international partners worldwide.
Job Purpose
The purpose of the IT Manager role is to lead CR’s internal IT operations and infrastructure. Reporting to the Chief Operating Officer, the IT Manager will be responsible for the effective and efficient management of our IT systems, ensuring their reliability, security, and alignment with the company's strategic goals.
While the role is based in London, it needs to provide oversight to the global IT systems of the organisation, ensuring systems will function effectively in all operating contexts, taking into account issues such as internet bandwidth and electricity reliability.
The role is supported by an IT Officer who handles the majority of user-facing support issues, and can draw on a long-term part-time IT consultant who has a deep knowledge of the organisation’s IT systems and infrastructure. This allows the IT Manager to focus more on strategic planning information and infrastructure management, and IT project delivery.
The successful candidate will provide a balance of strategic and operational skills. While they will be able to draw on the IT Officer and Consultant for much hands-on work, they will, at times, need to take on more of the operational tasks. At the same time, they must possess the judgement and insight to understand the technical landscape, determine organisational needs, and identify and engage external specialists as needed.
Person Specification
Knowledge
• Strong understanding of current IT operating environment, including hardware and software, and upcoming innovations and challenges.
• Understanding of risks and threats, particularly in a context of working with partners in states with a history of cyber-attacks.
• Understanding of how AI tools can be utilised for improving organisational effectiveness and efficiency.
Experience
• Experience in planning and budgeting for an IT function, looking ahead at what is required and ensuring plans are developed to respond to emerging changes.
• Experience in establishing and maintaining IT systems on an organisational basis.
• Experience of working in a global organisation, ensuring systems function in contexts with limited technology, electricity and internet bandwidth
• Experience in maintaining cybersecurity, dealing with malicious threats, and maintaining organisational functioning.
• Experience in maintaining necessary licensing and authorisations, including Cyber Essentials certification.
• Experience of working with Macs and Google Workspace would be an advantage.
Skills
• Ability to engage with other departments to understand their needs.
• Ability to adapt systems and processes to ensure they meet the needs of users.
• Project management skills and the ability to roll out changes in a way that ensures they are adopted.
• Documentation skills, with the ability to prepare effective policies, guidelines and records, including disaster recovery plans.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re seeking a skilled and proactive Digital Insight Analyst to oversee Blood Cancer UK’s digital tracking and analytics function. In this role, you’ll ensure our digital data from web, email, social media, and campaigns is accurate, reliable, and turned into clear, actionable insights that empower teams to make faster, evidence-based decisions.
You will manage the implementation and quality assurance of tracking across platforms, monitor SEO and on-site search performance, and support the measurement and evaluation of campaigns and experiments. Working closely with Product, Content, and Marketing teams, you’ll embed robust measurement practices from the start of projects to help drive continuous improvement.
You will be responsible for designing and building comprehensive data dashboards that combine digital data from multiple sources, to deliver accessible visual insights for various teams. You will set up, validate, and troubleshoot all data tracking and tagging across our platforms to ensure the highest level of data integrity and accuracy.
Additionally, you’ll play a vital role in enhancing data literacy across the organisation by providing guidance and training. You’ll act as a strategic partner by supporting the Insight & Digital Performance Lead to influence senior leaders and shape organisational priorities through data-driven insight.
Expected travel for this role is, quarterly in-person team meetings, 1–2 all-staff away days per year, plus additional travel to the London office and external meetings as required.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays) (pro rata for part-time roles)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join the Insights and Evaluation team at Dementia UK in a pivotal role that promotes a culture of learning and evaluation across the charity.
As the Insights and Evaluation Advisor, you will lead and support evaluations that measure and communicate the impact of Admiral Nursing and wider Dementia UK initiatives. You will design and deliver robust evaluations using both quantitative and qualitative methodologies, ensuring high standards of data quality, ethical practice and GDPR compliance.
Working collaboratively with colleagues across the charity, you will provide expert advice on evaluation design, data collection and analysis, to develop datasets that drive evidence-based practice. In addition, you will support Admiral Nurses to build their evaluation skills, enabling them to measure and communicate the difference they make to families affected by dementia. By embedding insight into projects and services, you will help turn data into meaningful action, informing decisions, campaigns and improving outcomes across Dementia UK.
To succeed in this role, you will have a First Degree and demonstratable experience in a relevant discipline e.g. health research and evaluation, health service improvement, public health and social research. You will need strong evaluation, research and project management skills including advanced quantitative and qualitative data analysis.
Additionally, you should be confident working independently and collaboratively, with the ability to influence and advise colleagues at all levels.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
This role will be subject to a Basic DBS check.
The Alan Turing Institute
Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better.
BACKGROUND
Join us as we define a new era for The Alan Turing Institute. We are seeking a commercial, ambitious and inspirational Head of Culture and Learning to drive forward the developmental people aspects and initiatives required for the organisation to achieve its strategic objectives.
CANDIDATE PROFILE
The Head of Culture and Learning will report directly to the Director of People. They will foster a positive work environment in order to develop a strong organisational culture. You will have evidential understanding of Professional Development, EDI and people practices and will balance creativity with pragmatism.
The ideal candidate will be CIPD qualified or have senior level learning and development experience qualified by practice. They will be able to influence senior management and have experience of developing coaching, mentoring and feedback skills programmes that positively impact people outcomes.
MAIN DUTIES
- Translate the Institute’s strategic objectives into actionable learning and development and cultural strategies, with clear, ambitious measurable goals and targets
- Lead, coach and mentor across the People Directorate to align with organisational goals
- Coach the management team on people, culture and development processes
- Work collaboratively with the other departmental People Heads to develop and implement learning and cultural strategies to support business objectives
- Advise executive leadership on professional development and organisational culture related matters
- Be propositional and proactive in suggesting developmental solutions to people challenges
- Lead on succession planning and talent management
- Lead on the creation and implementation of performance management processes and development planning
- Champion and embed the Institute’s EDI strategy within learning, leadership, and cultural initiatives, working in close partnership with the EDI Strategic Lead.
- Act as a senior advocate for inclusive culture, aligning learning and organisational development efforts with EDI objectives.
Please see our portal for a full breakdown of the role
Terms and Conditions
This full time post is offered on a permanent basis at an annual salary of £80,000 - £85,000 plus excellent benefits, including flexible working and family friendly policies.
The Alan Turing Institute is based at the British Library, in the heart of London’s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview.
Application procedure
Please see our jobs portal for full details on how to apply and the interview process.
We reserve the right to close this vacancy early or to interview suitable candidates before the closing date if enough applications are received.
Equality Diversity and Inclusion
We are committed to making sure our recruitment process is accessible and inclusive.
This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us at to find out how we can assist you.
The client requests no contact from agencies or media sales.
Contract: Permanent
Salary: Grade 6 - £43,338 per annum
Hours: Full time – 37.5 hours per week
Location: Sheffield
Requests for part-time hours can be considered
Closing date: Wednesday 5th November 2025 at 11.30 pm
Do you have a good understanding of housing and homeless, along with leadership and management experience? Then join Shelter as a Service Manager and you could soon be playing a key role in standing up to the housing emergency in the Sheffield area.
About the role
You will be one of two Service Managers in Shelter Sheffield, reporting to the Strategic Lead, you will deputise for them when necessary and will lead on delivering our services, line-managing Team Leaders and designated functions. Your role will be to ensure that the service delivery meets high quality standards, is delivered safely and is contract compliant. Overseeing the monitoring and reporting of our work, you will have delegated financial responsibility and work closely with partners, commissioners, and other stakeholders in the city to ensure that our services are aligned and impactful.
You will also ensure that we are identifying and addressing the systemic housing issues as illustrated through clients’ presenting need. This is key role to link up Shelter’s national campaigning and policy work with local activity, to ensure that we co-produce our activities and involve people with lived experience fully in our work to make sure their needs are met.
About You
You have sound knowledge of homelessness, housing and related issues, with leadership skills and experiencing of supporting and managing teams. You can demonstrate experience of managing contracts, partnerships or services as well as budgets and are able to develop and sustain key relationships which benefit our local priorities for Sheffield. Experienced in change management, you will be able to analyse insight and evidence to manage and improve performance, as well as being able to work with policies relating to safeguarding, health and safety and data protection.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and with multiple and complex needs. We take a holistic approach to help them deal with interrelated issues that can impact their ability to keep a home and help over 5000 people a year while also working to change the underlying systems that cause the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV along with a supporting statement which address the following points of the ‘About You’ section of the job description of no more than 350 words each.
- Working knowledge of homelessness, housing and related issues affecting local communities.
- Excellent leadership skills and experience of supporting and line managing staff
- Experience of managing and delivering contracts, partnerships or services
- Budgeting skills and experience of managing budgets and financial reports.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive mindset
You do not need to address the remaining points (5-9) in the About You section in your application. Any applications submitted without a supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The Royal British Legion is looking for a Prospect Research Manager to join our Philanthropy team. We are looking for someone to join our passionate and driven Philanthropy team who loves uncovering opportunities, connecting insights, and helping to grow meaningful supporter relationships that make a real difference.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll lead on identifying and researching potential major donors, trusts, and companies, turning complex information into clear and actionable insights. Your work will directly influence how we approach fundraising, helping to build a strong prospect pipeline, support income growth, and strengthen our impact across the organisation.
You’ll deliver high-quality research, prepare detailed profiles and briefings, and play an important part in due diligence processes. You’ll also work closely with senior colleagues and trustees, contributing to strategic planning and ensuring decisions are informed, evidence-led, and forward-thinking.
We’re looking for someone who’s naturally curious and detail-driven, with a flair for transforming data into insight. You’ll have a strong understanding of data protection and confidentiality, excellent communication skills, and the confidence to collaborate with teams across all levels.
This is a brilliant opportunity to take ownership of a developing area and shape how we approach prospecting at an exciting time for the Legion. If you’re experienced in research, passionate about data, and motivated by helping teams achieve great results, we’d love to hear from you.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days per week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
At Headway, our mission is simple: Improve life after brain injury.
Every 90 seconds, someone in the UK is admitted to hospital with a brain injury. Our job is to support survivors and their families from the moment brain injury strikes – and to do that, we need your help and expertise!
We’re seeking a determined, values-driven Director of Fundraising to drive income generation across several different disciplines, helping to ensure we can continue delivering vital support to people affected by brain injury.
This role isn’t just about setting strategy; it’s about being actively involved in in a hands-on capacity as you build relationships and lead fundraising efforts across community, individual giving, corporate partnerships, events, legacies and trusts fundraising.
You will also oversee and support the Head of Retail, ensuring that income from our charity shops contributes effectively to the organisation’s overall financial sustainability and growth.
As a member of the Senior Leadership Team, you will also have the opportunity to shape Headway’s future and contribute to key decisions across the charity, including working with trustees and contributing to board meetings.
Key areas of accountability
- Develop, maintain, and evolve a multi‑year fundraising strategy (3‑5 years) aligned with Headway’s strategy, priorities, and risk appetite.
- Lead the development and delivery of income generation plans across all fundraising channels (retail, individual giving, corporate partnerships, trusts and foundations, events, legacies, and community fundraising), translating organisational objectives into clear annual targets, growth strategies, and actionable fundraising plans.
- Personally lead on key fundraising initiatives, cultivating and stewarding donor relationships while overseeing a diverse portfolio of fundraising activities.
- Use data-driven insights to evaluate performance, inform strategy, and identify opportunities for growth.
- Manage and inspire a fundraising team, fostering a culture of innovation, accountability, and professional development.
- Oversee the Head of Retail and ensure the effective operation and strategic development of Headway’s charity shops.
- Monitor fundraising performance and report on progress to the Chief Executive and Board of Trustees.
- Play an active role within the Senior Leadership Team, contributing insight and expertise on income generation, fundraising performance, risk, scenario planning, and resource allocation, while working closely with colleagues to support decision-making and drive organisational priorities.
- Act as a key ambassador for the organisation, representing its mission and values to external stakeholders, partners, and donors.
About you
We’re looking for an experienced fundraiser who has performed at a director level or equivalent, ideally at a charity with a UK-wide reach.
You will be able to nurture and develop the fundraising team, building a strong culture in line with the organisation’s values, and motivating others to achieve shared goals by using your working knowledge of various fundraising disciplines.
You will be a skilled communicator, able to build relationships with and instil confidence in internal and external stakeholders including donors, supporters, and colleagues.
You will be confident and proficient in using CRM systems and fundraising platforms to manage supporter data, analyse performance and support donor engagement with data-informed decision making.
And you will be able to combine a strategic and analytic mindset with proactive, hands-on fundraising.
Benefits
- You will be automatically enrolled into the People’s Pension. This is based on your contribution of 5% and with Headway UK contributing 3%. For every 1% you increase above this, Headway UK will increase its contributions by 1% up to a total maximum of 6%.
- We offer 25 days’ annual leave, plus bank holidays, rising incrementally after two years to a maximum of 30 days. We also offer a range of special leave entitlements.
- Access for you and your immediate family members to an employment assistance programme offering life support, legal and medical information, and counselling services.
- Death in service benefit of two times your salary.
Closing date for applications: Wednesday 5 November 2025
First interview: Wednesday 12 November via Teams/Zoom
Second interview: Monday 17 November in Nottingham (NG6 8SF)
The client requests no contact from agencies or media sales.

