Data manager jobs in uttlesford, essex

At Makani, we are passionate about working with women seeking sanctuary to overcome trauma, fight for rights, and to transform lives and the world around us. Our vision is a world of freedom, equality and dignity for all refugee women and girls. 

WHAT WE DO

We work in Lebanon with Syrian and Palestinian women, and in the UK with women from all over the world. 

Our arts projects include theatre and craft therapy, filmmaking and feminist embroidery. We also facilitate access to training, education and income generation opportunities, and run workshops on parenting support and on women’s rights in a context of rights for all. 

Our flagship Oshana project provides refugee women in Lebanon with a dignified income, a supportive community, and a creative outlet for trauma through embroidery and crochet - and has built a reputation for beautiful design and impeccable craftsmanship. 

We are a young but ambitious organisation that is transforming the lives of hundreds of refugee women and their families in Lebanon, and dozens in the UK. We have rapidly grown over the past three years, with an accompanying increase in income. 

WHO WE ARE

Makani was founded in 2022 and officially registered as a charity in June 2024. One of our co-founders has her own lived experience of displacement; both have worked for many years supporting women who have been forced to leave their homes. 

We now have two staff in the UK and four in Lebanon. We work from home with occasional meetings in London for UK-based staff. As Finance and Administration Manager, you will join us as our seventh staff member, a key member of the team.

As a charity with a strong emphasis on mental health, we foster a supportive and inclusive working environment. We are friendly and flexible. Our team members enjoy working with Makani because we care about each other and are passionate about what we do.

Makani means ‘my place’ in Arabic. We gave this name to our charity as we want to create a space which women who have been forced to leave their homes, or who have felt dispossessed by society, can call their own. Could Makani be your place too?

THE ROLE

We are looking for an experienced and dedicated Finance and Administration Manager to lead on developing and maintaining our financial and organisational systems, enabling Makani to increase our impact on the lives of refugee women. 

Position: Finance and Administration Manager

Contract type: Permanent - but also open to applications on a consultant basis

Responsible to: Director of Operations

Location: Home-based, with occasional meetings in London (transport costs covered)

Hours: 20 hours per week, core hours to be agreed upon appointment, flexitime-friendly

Salary: £35,000 per annum pro rata (£20,000 for the 20 hour week)

Annual leave and benefits:

28 days annual leave pro rata (not including bank holidays)

Company pension with matched contributions of at least 3% after probation passed.

KEY ROLE RESPONSIBILITIES

Finance

• Work with the Executive team to set and monitor annual budgets

• Record all financial transactions using accounting software (Xero)

• Record and track multiple restricted and unrestricted grants from a range of donors

• Prepare and present quarterly management accounts for the Board

• Prepare end-of-year accounts 

• Oversee payroll and ensure timely invoice payments

• Ensure the charity complies with the financial requirements of the Charity Commission, HMRC and other bodies

• Develop and maintain financial procedures and internal controls

• Liaise with external accountants or auditors for the preparation of annual accounts and statutory reporting

• Monitor cash flow and support the Director of Operations in maintaining financial sustainability

• Work with colleagues to prepare budgets and financial reports for funders

• Contribute to development of funding bids, with Executive Team.
   

Administration & HR

• Support the board and senior staff to maintain and update charity policies (safeguarding, finance, HR, etc.)

• Support the board to develop HR processes to ensure legal compliance 

• Organise and minute quarterly trustee meetings

• Book travel and support with other logistics as needed

• Other administrative tasks as relevant and appropriate
   

ROLE REQUIREMENTS

You will have:

• Proven experience in charity financial management, including restricted/unrestricted funding

• Familiarity with or willingness to learn Xero accounting software

• Familiarity with UK charity accounting and reporting standards

• Strong organisational and administrative skills

• Ability to work independently and remotely and to communicate well in a small team

• Understanding of good HR policies and practice for small charities 

• Understanding of or willingness to learn about other key areas of compliance such as data protection 

• Commitment to Makani’s mission and our feminist and anti-racist values

And it's desirable but not essential that you have:

• Experience of preparing funding bids and financial reporting to funders 

• Experience of working in a charity with some overseas operations

TO APPLY

To apply, click the CharityJob Apply button below.

You’ll be asked to submit a CV and a cover letter outlining your experience and suitability for the role.

• CV - no more than two sides A4.
• Cover letter outlining your experience and suitability for the role - no more than two sides A4.

First-round interviews will take place in the week commencing 29 September; final interviews may take place after that if required.

Closing date: 18:00 on 19 September 2025

Makani is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

We're looking for a self-starter who thinks strategically about their relationships and communication approaches, constantly identifying innovative ways to engage and influence stakeholders. You will be confident and experienced with working with a wide range of audiences from policy makers, other charities, and companies.

The policy and public affairs manager will lead on policy development and influencing at Autistica, the UK’s leading autism research and campaigning charity. This role sits within the external affairs team and will support the organisation to communicate the latest evidence and build the relationships that will ensure that the charity achieves their 2030 Goals to enable autistic people to live happy, healthy and long lives.

The perfect candidate will have experience of:

• Working in a policy role and influencing national policy
• Working within a charity or non-profit organisation
• Building and managing strategic relationships and developing partnerships
• Working with research data to develop recommendations

Refugee Week is seeking a freelance Social Media Manager to lead the development and delivery of our social media presence in the lead-up to and during Refugee Week 2026. Working closely with the Refugee Week team, you will help shape and tell the story of Refugee Week over the year - inspiring people to take part, building our digital profile, and growing our online community.

This role is ideal for someone who is creative, organised, and confident in digital storytelling, with an interest in social change, arts and culture, and refugee rights.

Refugee Week is coordinated by Counterpoints Arts, a leading national organisation in the field of arts, migration, and cultural change. We are based in Hoxton, London, and work both nationally and internationally.

Key responsibilities:

Social Media Strategy & Management

• Develop and implement a clear social media strategy for Refugee Week
• Manage Refugee Week social media channels, including day-to-day posting, reshares, replies, and community engagement
• Generate creative content ideas and oversee year-round storytelling across platforms
• Grow our presence on underused or new channels
• Monitor performance and provide insights on reach, engagement, and growth

Content Creation

• Produce engaging assets (e.g. reels, graphics, promotional materials) for key moments such as the Refugee Week Conference
• Share stories that highlight Refugee Week’s impact, history, international presence, and ways to get involved
• Support with copywriting for posts, campaigns, and announcements
• Support with digital commissions e.g. engaging influencers in digital storytelling (Simple Acts countdown etc.)

Comms & Campaigns

• Contribute to Refugee Week’s wider communications strategy and campaigns.
• Manage paid ads to increase reach and engagement
• Help build the public profile of Refugee Week through digital storytelling

Evaluation

• Assist in the collation and reporting of evaluation data for Refugee Week 2026, helping to document and share the impact of the festival

Plus other reasonable tasks as required

Person Specification

Essential:

• Proven experience managing social media channels for an organisation, campaign, or project
• Strong understanding of digital engagement and content creation
• Highly organised individual with a collaborative and flexible working style
• Strong initiative, ability to work independently and motivated self-starter
• An active interest in refugee rights or arts, culture and social change and commitment to the vision and values of Refugee Week
• Digital proficiency and willingness to use collaborative team tools such as Slack, Google Drive, Calendars, etc.
• Availability during Refugee Week 15 - 21st June, 2026

Desirable:

• Experience in public-facing communications and/or engaging with media
• Design skills (e.g. Canva, Adobe, or similar)
• Experience working in refugee advocacy, with displaced communities, or in arts/culture/social change (paid or voluntary)
• Lived experience of displacement or migration

Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).

Role Overview:
The Talent Set is working with a leading national charity to recruit a Senior Fundraising Manager – Events. This is an exciting opportunity to take ownership of a high-performing events fundraising portfolio within a dynamic and supportive fundraising team.

The role will focus on developing and growing a diverse range of challenge and virtual events, overseeing both strategy and delivery, and leading a talented team to achieve ambitious income and engagement targets. With responsibility for a significant budget and the opportunity to shape future event strategy, this role is ideal for an experienced fundraising professional who thrives on innovation, collaboration, and delivering impact at scale.

Key Responsibilities:

• Lead the strategic development of the events portfolio, including challenge and virtual events, ensuring income growth and supporter engagement.
• Manage and motivate a team of fundraising professionals, setting clear objectives, KPIs and providing ongoing support and coaching.
• Oversee budget management of c.£500k–£1m, ensuring accurate forecasting, reporting and maximising ROI.
• Develop high-quality supporter stewardship and engagement strategies to retain and grow supporter relationships.
• Collaborate across internal teams to align events with wider fundraising and marketing activity.
• Use data, insight and evaluation to inform decision-making and ensure continuous improvement across the portfolio.
• Build and maintain strong relationships with external partners, suppliers and stakeholders to support successful delivery of events.

Person Specification:

• Demonstrable experience of managing large-scale fundraising events and/or challenge events within a complex organisation.
• Strong leadership skills with experience of line managing, motivating and developing teams.
• Excellent budget management experience, with the ability to report accurately and make data-driven decisions.
• Skilled in stakeholder management, with the ability to influence and negotiate at a senior level.
• Highly organised with the ability to balance multiple projects and priorities in a fast-paced environment.
• Strong analytical skills with experience in using insight to inform strategy and planning.
• A passion for fundraising and supporter experience, with a track record of delivering excellent stewardship and engagement.

What’s on Offer:

• An exciting 12-month contract within a fantastic organisation.
• Fully remote working pattern so you can work from wherever you want in the UK.
• A salary of £43,000 to £50,000 for the successful candidate.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Fight for Peace is a global organisation that uses sport and martial arts combined with education, employability training, and personal development to address violence and support the development of young people in communities affected by crime and social inequality.

PURPOSE OF ROLE

We believe that every young person deserves the opportunity to reach their full potential, and this role is crucial in providing the targeted support they need at a primary level. The Primary Intervention Manager will lead and coordinate the delivery of all primary intervention services within the academy. The ideal candidate will be a strong leader, skilled relationship builder, and have a deep understanding of the challenges faced by young people. The role also carries significant responsibility for safeguarding, acting as a lead in this area. The successful candidate will bring strong safeguarding expertise, with an in-depth knowledge of UK safeguarding legislation, statutory guidance (including Working Together to Safeguard Children and Keeping Children Safe in Education), and best practice in youth work. As a member of the Academy Management team, the postholder will contribute to the academy’s vision as a centre of excellence, actively supporting Fight for Peace policies, practices, and values.

About the role

Are you passionate about people, diversity, equity, and inclusion, alongside learning and development? We are seeking an HR and Safeguarding Manager (maternity cover) to be a point of expertise for HR within the organisation, lead the ongoing implementation of our DEI and L&D strategies, support our robust Safeguarding procedures and policies. The role aims to
cultivate a supportive work environment that empowers our team to achieve our charity's vital mission.
At Action Tutoring, our dedicated team is central to everything we do. With a collaborative and supportive culture at the heart of our strategy, ensuring the smooth and effective running of our people operations is a key priority for us.

Deadline: Sunday, 28th September 2025
Interviews: Friday, 3rd October 2025
Start date: Ideally Monday, 19th December 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Main responsibilities

Core responsibilities

• Ensure the accuracy and integrity of our employee data and processes, recognising their critical importance for Action Tutoring, including payroll, reporting, and compliance.
• Provide direct support and guidance to line managers in implementing HR policies and procedures. Proactively escalate complex issues and remain diligently up-to-date with developments in HR law to ensure ongoing compliance.
• Line manage the Safeguarding and HR Officer, providing comprehensive support, mentorship, and opportunities for professional development.

Safeguarding

• Actively contribute to the safeguarding team, providing essential support and guidance to the Safeguarding and HR Officer on queries and cases and escalate as relevant to the Designated Safeguarding Officer.

Recruitment and Learning & Development (L&D)

• Coordinate and drive learning and development initiatives across the organisation, ensuring Action Tutoring's L&D approach and action plan are effectively implemented and collaboratively supported.

Diversity, equity and inclusion (DEI)

• Work with the Senior Management Team to implement the DEI strategy and action plan.
• Actively support and develop a positive and inclusive working culture across all teams and staff.

Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification

Qualification criteria

• The right to work in the UK.
• CIPD level 5 certificate or equivalent experience
• At least two years' experience holding HR responsibilities.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Strong knowledge of HR processes, policies, procedures, employment law, and best practices. You'll be up-to-date with current regulations.
• Knowledge of safeguarding, and understanding of why it is critical to Action Tutoring and a proven ability to ensure processes are correctly followed and appropriately escalated.
• The ability to successfully balance individual needs with the operational and ambitious goals of the organisation. This means demonstrating compassion while supporting our strategic objectives.
• Experience using Human Resources Information Systems (HRIS).
• Strong project management experience.
• Proven experience implementing learning and development initiatives.
• Excellent people management skills, including the ability to be approachable, empathetic, and discreet when required.
• Exceptional verbal, written, and numerical skills.
• Demonstrable attention to detail and a strong ability to prioritise effectively.
• Confidence in communicating change to stakeholders at all levels.
• A commitment to diversity, equity, and inclusion.
• A commitment to the mission and values of Action Tutoring.
• A commitment to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Line management experience.
• Transferable experience in the charity or NGO sector.
• Have previously led on or substantially supported safeguarding in a previous role.

The Talent Set are delighted to be working with a fantastic children’s hospice charity to recruit their Supporter Engagement Manager.

The charity offers a flexible working environment, with hybrid working and an expectation to work from their Barnet, North London based office 3 days per week.

The Supporter Engagement Manager is responsible for acquisition campaigns including regular giving, direct mail appeals, online fundraising, legacy’s; retention campaigns including ongoing stewardship to increase supporter engagement. You will grow relationships with supporters and work closely with wider fundraising team to devise and execute creative and effective stewardship journeys.

Key Responsibilities:

· Management of the supporter segmentation and journeys in order to increase levels of engagement and stewardship.

· Manage a continuous cycle of testing new channels and developing acquisition and retention individual giving products, based on audience insight and sector trends.

· Effective line management, professional support and personal development of the two Supporter Engagement Officers.

· Monitor budgets, targets and KPI’s used to evaluate the effectiveness of activity and making recommendations to enhance future performance.

· Develop and grow the regular giving club exponentially.

· Develop and implement rich supporter journeys that help build lifelong engaged relationships with supporters.

· Develop the charity’s legacy programme including effective marketing activities.

· Brief internal stakeholders on Individual Giving campaigns to ensure effective finance, data, supporter care and communications processes are followed. Identify opportunities to cross-sell Individual Giving campaigns across all existing audiences.

Person Specification:

· Demonstrable experience of successfully managing high performing individual giving income.

· Proven experience of developing and delivering effective stewardship journeys for multiple audiences.

· Proven experience developing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.

· Exceptional interpersonal skills and able to inspire a wide range of stakeholders.

· Experience of databases and audience segmentation and use of data analytics.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We are seeking a fixed-term Grants Manager to join the Access to Justice Foundation through July 2026. The successful candidate will join us at a particularly exciting period of organisational growth and will support us to deliver on increased grant making activity. They will lead the day-to-day operational delivery of our grant making programmes – including overseeing systems and processes to ensure efficient and effective grant making and maintaining relationships with grantees, other funders, and key stakeholders as required. As a member of the Grants team, you will report to our Grants Director (who is responsible for the strategic direction and management of the Foundation’s grant programmes and who leads the Grants team). This is both a grants administration and project management role – we are looking for a candidate with both sets of skills.

Please download the full application packet below for more information.

Job Title: Risk and Compliance Officer

Location: Home-based (requires occasional travel to London, likely once per month, to attend meetings, events and training) or Hybrid (with one day per week in the London Office)

Hours: 35 hours per week                               

Contract type: Permanent

Salary: £30,290 per annum (home-based) - £33,320 per annum (hybrid)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can lead and embed a proactive risk management culture across the organisation.
• Someone who helps teams identify issues early on and plan effectively for business continuity.
• Someone who can be a go-to expert on data protection and compliance, offering clear and practical guidance and advice.
• Someone who stays ahead of regulatory changes and supports others through training and advice.
   

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
   

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 19th September. 1st Stage Interviews 30th September online and 2nd Stage Interviews 7th October (potentially in person).
 

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form.
 

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please refer to our privacy policy on our website. 

We’re delighted to be recruiting a Prospect Research Manager for a brilliant health charity with ambitious plans to grow philanthropic income through major fundraising campaigns. 
This is a fantastic opportunity to play a central role in unlocking new funding opportunities, providing high-quality research and insight that will shape donor engagement and help secure transformational support.

You’ll be part of a high-performing development team working at the forefront of medical research, supporting scientists and clinicians making life-changing discoveries. Alongside a generous benefits package, you’ll gain exposure to high-value fundraising at principal gift level, and the opportunity to mentor and develop a junior team member.

Key Responsibilities:

• Devise and implement targeted prospecting strategies to identify and qualify high-net-worth individuals and corporates.
• Deliver insightful prospect briefings and research to inform cultivation and engagement strategies.
• Conduct due diligence and reputational risk assessments, ensuring compliance with data protection.
• Support fundraisers through prospect management, portfolio development and network mapping.
• Line manage and develop a Prospect Research Executive.

About You:

• Established experience in prospect research within charity or higher education sector, with a proven track record in identifying, assessing and qualifying major donor and/or corporate prospects. 
• Strong knowledge of research tools, data protection, and wealth/capacity ratings.
• Skilled communicator, able to present complex insights clearly and persuasively.
• Experience with CRM systems (ideally Raiser’s Edge NXT).

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About the Role

We are seeking an experienced, dynamic relationship fundraiser to lead a step-change in major donor giving at the Trust. 

This role is for you if you are self-motivated and driven to ensure that targets are hit and projects are delivered to the highest possible standards. 

You will have demonstrable experience of securing and managing 5-figure+ gifts from donors and be a sophisticated communicator with a collaborative approach and the confidence to build relationships with and inspire colleagues, Trustees and donors.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans. Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

You can find out more on the Herts & Middlesex Wildlife Trust website jobs section. 

Please see our recruitment pack for more information and on how to apply. 

The closing date is 11:59pm on Wednesday 17th September 2025.

Should you need any adjustments to the recruitment process, either at application or interview, please contact us. 

Are you experienced in trust fundraising and ready to help make a meaningful impact?

We’re looking for a Trusts Fundraising Officer to join our Income Generation team at the Motor Neurone Disease (MND) Association. You’ll help secure funding from charitable trusts and foundations, supporting our vital work and strategic goals. You’ll manage a portfolio of funders, develop new opportunities, and create high-quality proposals that bring our work to life. You’ll also build strong relationships across teams and ensure accurate and timely reporting.

This is a great opportunity for someone who enjoys writing strong, impactful proposals and is keen to be more involved in building relationships, both internally and externally. You’ll be supported by a collaborative, friendly team and given a diverse portfolio with the chance to shape our future approach and influence how we work. We’re looking for someone who brings a thoughtful, tailored approach to trust fundraising, and who is excited by the opportunity to help us grow.

Key Responsibilities:

• Manage a portfolio of charitable trusts and grant-making bodies to achieve income targets
• Research and identify new funding prospects
• Develop clear, well-structured proposals for low- and mid-value funders
• Build strong internal relationships to support collaborative working
• Deliver timely and accurate reports and updates to funders
• Provide excellent stewardship to funders to support long-term engagement
• Maintain accurate and consistent records of fundraising data
• Contribute to wider team targets as part of the High Value team

About You:

• Proven experience of trust fundraising, meeting income targets
• Strong writing skills, with the ability to tailor content for different funders
• Confident in identifying and researching suitable funding opportunities
• Able to build and maintain positive working relationships internally and externally
• Highly organised and able to prioritise a varied workload
• Strong attention to detail
• Comfortable working both independently and as part of a team
• Skilled in using Microsoft Office and CRM systems (Dynamics 365 experience is desirable)

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with the flexibility to attend more regularly in line with business needs.

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The purpose of the role

The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.

As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.

You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.

Key accountabilities

Strategy and planning

• Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
• Identify, scope and deliver new and innovative opportunities that advance the retention strategy
• Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
• Manage the monitoring and reporting framework to track performance against strategic objectives
• Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
• Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.

Budget management

• Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
• Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
• Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting

Campaign management

• Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
• Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
• Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
• Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
• Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised

Insight, analysis and data management

• Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
• Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
• Monitor day-to-day metrics, identifying and acting on performance issues and opportunities

Leadership and management

• Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
• Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
• Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required

General

• Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
• Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
• Ensure all fundraising and marketing is ethical, effective and supporter centric
• This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
• Undertake any other additional tasks as requested by the Director, Mass Markets

Person specification

Experience:

• Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
• Experience of line management**
• Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
• Experience of operational planning and campaign management**
• Experience of working in a fast-paced, high performing team
• Experience working for a centralised, international organisation would be an advantage

Skills, Knowledge and Qualifications

• Understanding of cash and recurring revenue business models**
• Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
• Driven and proactive with a solutions-based approach
• Excellent verbal and written English and the ability to produce high-quality reports
• Commercially minded, with the ability to balance both long-term and short-term activity and objectives
• Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
• Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
• Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels

Language Skills: English (fluent). No other languages necessary.

Details:

Salary: £40,373 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation and Grants come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.

Contractually this role is London-based.

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement 

Closing date for applications: 9am on Monday 15 September 2025

Interview dates: Monday 22 or Tuesday 23 September 2025. Interviews will take place in person at our office in London. 

Second virtual round will be on Thursday 25 September 2025.

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

Are you passionate about improving the wellbeing of healthcare professionals? Do you have the drive to lead a transformative initiative that supports care staff across the UK?

We are seeking a Healthcare Wellbeing Manager to lead the development and delivery of Caring with Confidence. A pioneering partnership with a leading funeral company. This programme will empower care home staff to navigate the emotional demands of end-of-life care with resilience, compassion, and confidence.

Key responsibilities:

• Project management: Lead and coordinate programme delivery across multiple regions, monitor progress and adapt based on feedback.
• Programme development: Co-design training content, digital resources and recorded materials tailored to care staff.
• Workshop facilitation: Deliver engaging, compassionate workshops and adapt facilitation style to diverse audiences.
• Partnership management: Support strategic collaboration between Hospice UK and the funeral partner, and coordinate a network of trainers.
• Professional engagement: Represent the programme at events and build relationships with healthcare professionals and sector leaders.

About you:

You bring a deep understanding of the emotional and psychological challenges faced by healthcare workers, such as burnout, compassion fatigue and grief. You’re a confident communicator, skilled facilitator and strategic thinker with experience in wellbeing, mental health or healthcare settings.

Why this role matters:

You’ll manage a programme that will:

• Strengthen emotional support and team resilience
• Build confidence in discussing death, dying, and grief
• Foster a culture of care and compassion from day one

This is a unique opportunity to shape a national programme and make a lasting impact on the wellbeing of care staff.

About Compassionate Employers

Join us at Hospice UK’s Compassionate Employers programme as we change how employers support their employees through grief, caring, and the end of life. 

Compassionate Employers is a workplace programme offering support for bereavement, caring or terminal illness. Our clients use our services ad-hoc or sign up for a yearly membership.

Since our launch in 2019, we've seen impressive growth and now we’re helping more than 165,000 employees across the UK. Our ambition is to continue to grow to become a leading workplace wellbeing programme. Our ability to adapt and refine the programme over the last few years as helped us to evolve and respond to the market need. We are an ambitious team looking for the next person to help us take this programme to the next level.

We need someone who can become a leading external voice within the workplace wellbeing field. We need a confident speaker who can inspire and engage their audiences at industry led conferences and webinars. 

We're after someone who can build strong relationships and think strategically to meet our clients' needs. You'll need to spot opportunities for growth and collaboration while ensuring our clients get the most value out of our programme. 

Most importantly, we want someone who cares as much as we do about making a real difference in people's lives at work. If you're driven to promote workplace wellbeing and eager to create positive change, come join us and help shape the future of the Compassionate Employers programme. 

If you’re interested in our Compassionate Employers role, we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Lucy (her contact details are available on our website)

You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).

How to apply:

To apply for this role, please send us the following documents by 9am on Monday 15 September 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
• A completed equalities monitoring form - available on our website to download.

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by 9am on Monday 15 September 2025.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.