Data office administrator jobs in haggerston, greater london
As our Service Desk Support Coordinator, you’ll be the friendly face of IT support at the Royal College of Radiologists. You’ll be the first point of contact for our staff, Officers, Examiners, and remote users delivering support across IT and Audio-Visual systems. From troubleshooting tech issues and managing service requests to supporting high-stakes examinations and ensuring our meeting rooms run smoothly, you’ll play a vital role in our reputable team.
If you are a dedicated professional with a passion for technology and a commitment to delivering exceptional support, the Service Desk Support Coordinator role offers an excellent opportunity to contribute meaningfully within a respected and forward-thinking organisation.
What you’ll do :
- Providing responsive, customer-focused support via Freshdesk, Teams, email, and in person.
- Managing IT tickets and ensuring timely resolutions.
- Supporting Windows, macOS, Microsoft 365, and mobile devices.
- Assisting with onboarding, training, and documentation.
- Helping deliver seamless AV and video conferencing experiences.
- Supporting exams and events—sometimes outside regular hours.
- Collaborating with HR, Digital Products, and external tech partners.
What you’ll need :
- ITIL Foundation or equivalent experience in IT Service Management
- Hands-on experience with ticketing systems, Windows/macOS, Microsoft 365, and Active Directory
- Strong troubleshooting skills across hardware, software, and networks
- Excellent communication and customer service skills
- A proactive, self-starting attitude and a love for learning
- A commitment to data protection, security, and sustainability
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our friendly and mission-driven team at NFER, where you’ll help bridge the gap between research and classrooms. This is your chance to bring vital insights directly to schools – raising awareness of the NFER Classroom brand and increasing the reach and impact of our research findings within the education community.
Pay: £36,000 - £40,000 (FTE)
Contract: 18-month fixed-term contract
Hours: Part-time (21 hours)
Location: Remote within the UK, with occasional visits to our Slough office (approx. 6 times per year)
Annual Leave: 30 days plus 4 paid closure days FTE
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave
What you’ll be doing
In this role, you’ll be at the heart of our mission to connect schools with powerful, practical research. You’ll take a leading role in shaping how NFER communicates with educators, using your creativity and insight to bring our work to life across digital channels.
One day you might be crafting social media content that sparks conversation among teachers, the next, you’ll be writing an email newsletter that lands just right with a headteacher seeking evidence-based ideas. You’ll help turn research into engaging, accessible summaries, so schools can quickly grasp key insights and put them into action.
You’ll also update and improve our For Schools website pages, ensuring every word is useful and user-friendly. Behind the scenes, you’ll track performance using analytics, learning what works and what could work even better. And throughout it all, you’ll collaborate with researchers, designers, and communications experts to deliver thoughtful, impactful campaigns that schools actually want to read.
PERSON SPECIFICATION
Essential skills and experience:
- Experience in marketing communications or a related role
- Excellent writing skills and creative flair
- Confidence using digital tools such as social media platforms, Canva, Google Analytics and CRM systems
- Strong time management and the ability to work independently
- A collaborative approach and a clear focus on impact
- Experience working in or with schools is a bonus, but not essential.
If you meet only 70% of our essential skills, still apply; you may have skills we didn’t know we needed.
Other roles you may have experience of include: Marketing Executive, Marketing Officer, Marketing Assistant, Marketing Coordinator, Marketing Specialist, Brand Executive, Communications Executive, Digital Marketing Executive, Social Media Executive, Content Marketing Executive, Email Marketing Executive, SEO Executive
WHY NFER?
At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:
- A supportive and inclusive workplace culture.
- Opportunities to develop your skills and advance your career.
- Flexible working arrangements to support work-life balance from day 1.
- The chance to make a real difference in the education sector.
APPLICATION PROCESS
We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 23rd June 2025.
We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support
you and ensure a positive experience. For further details, please review the Job Information Pack.
If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.
This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Role - Finance Manager
Reports to: CEO/Deputy CEO
Location: Home Based (with occasional travel required)
Salary: £36,000 per annum (full-time equivalent), depending on skills and experience.
Contract Hours: Full Time / 40 hours per week. Permanent subject to funding
ROLE OVERVIEW
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for a full time Finance and Resources Manager to join our team.
MAIN PURPOSE OF ROLE
To work with the Board, CEO and Deputy CEO to ensure efficient and effective financial management, including setting and monitoring budgets, producing financial reports, and overseeing day to day financial management, including payroll and bookkeeping via Quickbooks, and providing advice and guidance, to inform the development and delivery of AAFDA’s strategy and business plan.
To work with the CEO and Deputy CEO to ensure that AAFDA meets its funder obligations, including reporting on time, gathering data from across the team and compiling reports for CEO/Deputy CEO sign off.
To work with Trustees and staff to ensure AAFDA fulfils its legal and regulatory requirements, including; coordinating the implementation of health and safety, GDPR and other policies and procedures; leading on human resources support; and overseeing office management and IT. Note that specialist HR advice and support and IT are provided to AAFDA by external contractors.
The role provides and manages the HR, administration and finance activities of the Charity and sits within the Senior Leadership Team.
KEY AREAS OF RESPONSIBILITY
· Ensuring the day-to-day financial and accounting operations (Quickbooks) are delivered and maintained.
· Administering and managing Payroll, expenses, Accounts Payable and Accounts Receivable, managing the bank including reconciliations and other financial management.
· Managing AAFDA’s budget planning, monitoring and review and year-end accounts processes.
· Meeting AAFDA’s funder reporting deadlines, including oversight of the compilation of information for the funder and the provision of financial reports.
· Supporting the development of AAFDA’s strategy and business plan including providing financial projections and conducting risk analysis as and when required.
· Ensuring effective day-to-day management of book-keeping and financial administration.
· Ensuring financial, payroll and data protection policies and procedures comply with relevant legislation/regulations, reflect best practice and are applied throughout AAFDA, reporting non-compliance to the CEO and/or Deputy CEO.
RESPONSIBILITIES
Finance:
· In conjunction with the Leadership team, undertake regular finance operational duties including;
- Preparation and setting of a three-year outline budget to accompany AAFDA’s three-year strategy.
- Preparation and setting of the annual budget.
- quarterly reviews – including cashflow and operational re-forecasts.
- Monthly management accounts and variance analysis.
· Prepare quarterly finance reports for the Board, including variance analysis, re-forecasts and ad-hoc reports, as necessary.
· Assist the third-party accountant with the preparation of year-end accounts.
· Manage and operate the internal finance and accounting systems and databases.
· Oversee delivery of payroll, through the use of third-party providers software and using the staff time management recording system.
· Manage all staff expense systems and ensure compliance with relevant AAFDA policies.
· Manage and operate a purchasing system and ensure appropriate levels of pre-expenditure financial authorisation are in place and followed and that suppliers are paid on a timely basis.
· Ensure that all receivables are billed and collected on a timely basis.
· Be the main contact with and management of, the day-to-day operations of the Charity’s banking arrangements, seeking secondary authorisations where required.
· Ensure compliance with HMRC, including monitoring VAT threshold, tax and gift aid, and undertake necessary returns where necessary.
· Commission specialist VAT and other financial advice as required and in conjunction with the Board and CEO/DCEO.
· Support and advise the Trustees, CEO, Deputy CEO and other Leadership Team colleagues with financial forecasting/planning, and allocation and funding of staff and other resources.
· Support Fundraising staff with preparing and managing grant applications and project budgets with the aim of ensuring a minimum of full-cost recovery and provide financial implementation data to enable the Charity to comply with any grant reporting obligations, including by creating and maintaining records of costs by grant received.
Effective Organisational Administration
· Oversee policy and procedure development and implementation, including safeguarding, data protection, Health and Safety, complaints, etc, in conjunction with other Leadership Team members.
· Conduct horizon scanning and recommend opportunities to revise policies and procedures to ensure legal/regulatory compliance and/or in line with best practice.
· Review, improve and ensure implementation of project management processes.
· Ensure appropriate equipment and infrastructure resources are in place for staff, volunteers and Trustees.
· Ensure insurance is in place for all activity and potential organisational risks.
· Continually improve and manage operational costs and budget.
· Collaborate with colleagues to ensure optimal use of the AAFDA customer relationship, case management, time recording, expense management and other operational systems.
Other
· To work with the Trustees, CEO/DCEO and staff to develop and implement the strategy and business plan.
· Provide support for effective governance.
· Take part in Leadership Team meetings.
· To work with the rest of the staff team to carry out any other task or project required from time to time, as directed by the CEO or Deputy CEO.
PERSON SPECIFICATION
ESSENTIAL
Experience
Experience of the range of financial management and management accounting, including analysis and commentary.
Experience of audits, invoices, bank reconciliations, accounts payable and accounts receivable and budget preparation.
Experience of working with and co-ordinating income and expenditure across multi-project budgets.
Ability to work to tight deadlines and some ad hoc schedules.
Knowledge
Knowledge of financial regulations and accounting processes.
Working knowledge of using QuickBooks.
Knowledge of health and safety legislation and employment law.
An understanding of equality, diversity, inclusivity and intersectionality and how this relates to this role.
Skills
Strong attention to detail with a strong sense of commerciality and value for money.
Excellent written and verbal communication skills.
Excellent organisational skills and ability to manage time-sensitive tasks.
Ability to work flexibly and occasionally out of hours.
Other
Ability to manage payroll and HR administration.
Proficient in Microsoft Office suite, particularly Excel.
DESIRABLE
Experience of charity sector accounting/finance.
Experience or understanding of project management.
Experience of line managing staff or volunteers.
Experience of developing and delivering HR, IT, Health & Safety, and data protection policy and procedures.
An understanding of the needs of families impacted by domestic abuse and/or domestic homicide.
At the Alliance for a Cavity-Free Future (ACFF) we are dedicated to helping the billions of people worldwide suffering from untreated caries. This suffering disproportionately affects people from disadvantaged population groups and costs the global economy an estimated $245 billion USD.
We work for better oral health for all through a number of interconnected programmes including advocating at global conferences and meetings, local groundwork throughout 28 volunteer Chapters, designing and recommending better oral health policies for national governments through our Policy Labs and more.
We are looking for a freelance Director of Operations and Finance to work for an average of 4 days a week for a total of 180 days a year. They will be part of the senior leadership team alongside the Chief Strategy and Advocacy Officer and the Chair of the Board of Trustees.
Key Responsibilities
Leadership and Strategy
● Deliver our Operations and Finance KPIs as outlined in the Charity’s strategy; as well as being jointly responsible for the successful implementation of the full strategy.
● Lead and shape the Operations department, making sure it’s fit for purpose and maximising resources.
● Work collaboratively with senior management to maximise the success of the charity.
● Work closely and liaise regularly with the Chief Strategy & Advocacy Officer
● Work closely with the Chair of Trustees to ensure sound charity governance and compliance with HMRC and OSCR regulations.
● Ensure sound risk management strategies are in place.
● Manage the finance and operations input to grant bids and negotiation meetings.
● Liaise with external solicitors for advice to the Board.
● Project and logistics management, e.g for events and meetings
Finance
● Set and manage the charity’s annual budgets, supporting senior management in the process
● Report regularly on the charity’s finances, tracking the charity’s income, expenditure and reserves, and liaising with the Board of Trustees.
● Oversee the Charity’s bookkeeping and payroll; input journals as needed and closely monitor cashflow.
● Manage the end of year accounts and audit process, liaising with the external accountants.
Operations, IT and Data
● Manage the office and future office needs
● Manage the technology and data strategy, keeping staff tech secure and up to date, and acting as key liaison with third parties
● Be responsible for upholding our data privacy obligations. Work in partnership with senior management and charity lawyers to ensure GDPR obligations are followed, data security and use of data for internal and external reporting
● Oversee the efficient usage of our database, systems and key platforms (including Xero, Wordpress, Microsoft Office Suite) ensuring we are collecting and analysing relevant data in line with our goals to grow income and impact, ensuring proportionate resourcing and training
● Leadership of ad hoc Operations as required.
People Management
● If needed, oversee the recruitment of new staff, coordinating the process managing the staff journey including inductions, staff surveys, annual reviews, and exits.
● Oversee the communication with and distribution of work with freelancer and contractor staff.
● Maintain our policies and staff handbook, researching and writing/updating policies as required.
About you
Essential Criteria
● Must have a comprehensive knowledge of relevant systems, processes, policies, and procedures involved in the effective management of not-for-profit organisations.
● Demonstrable experience of financial management including, but not limited to, budget creation and reprofiling, forecasting, financial strategy, payments and invoicing, reconciling cashbook and bank accounts, VAT submission, and working with accountants on annual accounts.
● Requires possession of, or ability to quickly acquire specialist or professional knowledge of dental caries, and engagement in appropriate professional activities to keep knowledge base and skills up to date and develop them further.
● Ability to communicate effectively with a global stakeholder base.
● Ability to influence the strategic direction of the organisation and collaborating on the development and implementation of global impact strategy.
● Able to decide own pattern of work, manage own workload and resources.
● Requires the ability to use own judgement, creativity and initiative to resolve complex problems (for which an immediate solution might not be clear).
● Able to take both collaborative and independent decisions that have implications on their own work and that of others and have global, complex and long-lasting impact.
● Ability to advise others on recommended actions, including the creation of guidance documents and training procedures as well as introduction of new policies.
● Able to act independently in order to adapt the service offered based on research and investigation of the needs and requirements of stakeholders
Desirable Criteria
● Have an understanding of international development and sensitivity for ensuring appropriate and effective relationships are built across cultural and geographic barriers.
● Experience running communications campaigns using social media.
● Experience with Xero finance management software.
● Experience with Microsoft 365, especially Excel, PowerPoint and Word.
Applications
Please apply by submitting a CV (no more than two A4 pages) and Supporting Statement (no more than two A4 pages) addressing your suitability against the Essential and Desirable Criteria.
The Commonwealth Foundation is committed to bringing Commonwealth civil society and its citizens into the centre of discussion and decision-making around critical issues that affect their lives. As Human Resources Officer in the Office of the Directorate, you will play a crucial role in managing and executing the human resources functions within the Foundation. This position is integral to the Foundation’s governance, strategic direction, and operational effectiveness, with a significant focus on the HR aspects of finance, operations, and personnel management.
Applicants must have relevant experience. This position is only open to applicants with an existing right to work in the United Kingdom.
The role
The Human Resources Officer, under the guidance of the Senior Office Manager (People and Finance), plays a crucial role in managing and executing the human resources functions within the Foundation.
Your main responsibilities will include:
- Managing the administrative aspects of recruitment and selection
- Overseeing staff induction processes
- Overseeing Human Resources administration along the entire staff life cycle
- Maintaining and reviewing Human Resources procedures and employment policies
- Acting as the point of contact for Human Resources related advice
- Managing monthly payroll processes
- Participating in Foundation wide initiatives
The individual
We seek an individual with demonstrated experience in human resources within a dynamic professional setting. They should have a solid understanding of UK employment law and practices, supplemented, if possible, with CIPD qualifications. Strong communication skills, both written and verbal, are essential, along with the ability to build relationships across the organisation and a commitment to fostering a welcoming, inclusive work environment.
The ideal candidate will exhibit a strong work ethic, reliability, independence, and the flexibility to adapt to new challenges and learn new skills.
What we offer
Salary expectation: £31,238 – £34,686
The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.
We offer generous holidays 30 days (plus 8 bank holidays and 4 privilege days).
Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.
Foundation staff have access to our private health scheme, including dental cover.
We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy.
Our commitment
The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.
If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.
The process
Interested candidates should apply online through the link below.
The application requires you to provide a comprehensive CV as well as a motivation letter that clearly addresses the criteria as outlined in the person specification and the competencies framework.
Please note that the Foundation is unable to offer visa sponsorship for this role. All applicants must have the existing and ongoing right to work in the UK. You must possess and declare the right to work in the UK at the time of application submission for your application to be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Payroll & HR Assistant
Are you an organised, detail-oriented professional with a passion for serving others through excellence in payroll and HR?
We are seeking a Payroll & HR Assistant to support our vital back-office functions, ensuring all employees are paid accurately and on time. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.
We are a growing charity that values and invests in our people. We believe in developing our employees and actively support career progression. You’ll join a team where your contributions are recognised, your development matters, and where you can grow professionally while helping us fulfil our mission.
As a Payroll & HR Assistant, you’ll play a crucial role in processing monthly payroll for over 700 staff, responding to pay queries, and supporting recruitment and HR administration.
If you have experience in payroll, a working knowledge of HR processes, and a desire to make a real difference, we’d love to hear from you.
For more information, please read the job description.
Responsibilities:
- Accurately process monthly payroll using Sage Payroll for all care homes and schemes.
- Ensure all statutory and voluntary deductions are correctly applied.
- Handle queries from staff and managers regarding pay and benefits.
- Support recruitment processes and general HR administration.
- Ensure compliance with HMRC, pension providers, and payroll-related legislation.
- Assist in annual payroll processes, including year-end and P11D submissions.
- Play a key role in keeping internal systems up to date and in line with best practice.
- Regularly attend Head Office prayer times.
- Support the HR team, especially in matters related to the organisation's objective of advancing the Christian faith—such as advising managers or supporting recruitment for roles that require the post holder to be a practising Christian under an Occupational Requirement.
Skills/Experience:
- At least 1 year of payroll experience, including PAYE knowledge.
- Familiarity with Sage Payroll (or similar system).
- Strong organisational and time management skills.
- High attention to detail and data accuracy.
- Strong communication and interpersonal skills.
- Comfortable using Microsoft Word, Excel, and Outlook.
- Able to work independently and as part of a team.
- Creative thinker and problem-solver.
This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)
Hours:
Full-time, 35 hours per week
Benefits:
- Remote/hybrid working (Head Office: Tower Bridge, London)
- 5 weeks’ paid holiday per year, plus bank and public holidays
- Pension scheme
- Ongoing training and support
- Team events
- Medicash
- Perkbox – including an Employee Assistance Programme
- Care Friends referral scheme
- Long-service and birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Are you passionate about building meaningful relationships and delivering exceptional customer experiences? Do you thrive in a dynamic role where no two days are the same?
Samaritans is looking for a STEP (Samaritans Training & Engagement Programmes) Relationship and Delivery Officer to join our Business Development team. This vital role supports our Samaritans Training and Engagement Programmes (STEP) by guiding customers through their sales journey, coordinating training course bookings, and ensuring seamless delivery. You’ll play a key part in helping us generate income while providing best-in-class support to our customers. This is a brand new role, to grow the programme further in 2025-2026 and beyond.
• £28,500 per annum
• Permanent role
• Full time (35 hours per week) with flexible working (we would consider compressed hours)
• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person
around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.
About STEP:
Our Samaritans Training and Engagement Programmes (STEP) draws on the expertise gained from our support services to provide training and learning options to organisations across all sectors. The programme includes training courses, eLearning, workshops and webinars on topics including listening skills, emotional support, trauma management and suicide prevention.
Further info can be found here.
This is a real exciting time to join the STEP team, off the back of a record-breaking income year and successfully partnering with high profile organisations across both public and private sector. We’ve experienced significant growth in enquiries received and courses delivered, therefore this new role will be fundamental in expanding the programme.
What you’ll be doing:
• Managing customer relationships and providing top-notch support to ensure satisfaction and retention.
• Driving income growth by guiding customers through their sales and stewardship journey.
• Coordinating the delivery of training courses, managing bookings, and handling logistics.
• Supporting the STEP team in reaching income targets with a consultative, customer-first approach.
• Handling admin tasks like data input, reporting, and system improvements.
What we’re looking for:
• A highly experienced Administrator with experience in a customer facing environment.
• Previous experience of working in a sales environment.
• Experience of administering and organising events or training courses in a busy environment with competing priorities, with a focus on a strong attention to detail.
• Ability to develop strong, warm working relationships with both internal colleagues and external customers using excellent communication skills, problem solving, trust and reliability.
• Experience of prioritising own workload and working to deadlines with speed and accuracy.
• Excellent IT skills
Job Description is here
If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you!
Working at Samaritans:
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers website.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on Monday 16 June with video interviews taking place w/c 23 June.
Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.
Apply today and make a real difference to people’s lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
High Value Partnerships Manager (Corporate and Trusts)
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Trust and Corporate Manager - to be known as a High Value Partnerships Manager - to join our small and friendly fundraising team. You will be responsible for driving our strategy for fundraising from Corporate Partnerships and Trusts & Grants, both of which are already well-established income streams with lots of great potential. You will also use your experience to identify, attract and win new partnerships.
Contract: Permanent
Hours:30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £35,000 - £37,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Occasional travel to partner meetings will also be required.
Closing date: Extended to 12th June
Interview dates: First-round interviews will be virtual and take place in early June
Purpose of the role
- Accountable for winning and delivering partnerships with Corporates and Trust & Grants, with support from a Fundraising Officer
- Secure new partnerships that are vision-aligned, with a focus on multi-year grants/contracts
- Research and develop a strategy for growing our High Value income, whilst providing excellent relationship management, delivery and reporting to those we’re already working with
- Line manage a Fundraising Officer who will provide support to implement your fundraising strategy
- Work with the Head of Development and Senior Management Team to identify opportunities across the charity to fundraise for and demonstrate the impact of our work to partners
- Work with the Membership team to maximise opportunities with brands to offer discounts to Twins Trust's members
Ideal candidate
The ideal candidate will have experience in developing and implementing a strategy for High Value Partnerships. They will be able to demonstrate how they have researched and negotiated partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support and therefore sustainable income.
Person specification
Essential
- Experience of creating and delivering a High Value strategy
- Experience of the full fundraising pipeline, including researching, cultivating and securing multi-year 5 or 6 figure donations from Trusts, Foundations or Corporate Partnerships (experience of both income streams a plus)
- Excellent relationship building skills up to a senior level
- Ability to project manage the delivery of partnerships including impact reporting
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Enthusiasm for the issues we work on
Desirable
- Line management or mentoring experience
- Working understanding of admin processes relating to fundraising
- The ability to demonstrate a commercial mindset
- An understanding of GDPR in relation to fundraising
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: HR Manager
Line Reports: Interns and secondments to People Team
Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)
Salary: £32,500-38,500 (£35,000-41,000 in London)
Hours: Full-time 37.5 hours per week, open to flexible working
Contract: Permanent
Overall purpose
Reporting to the Director of People, the HR Manager will take responsibility for the operational delivery of Breaking Barriers’ key People and HR activities and initiatives. You will have a strong knowledge of all aspects HR and provide proactive, practical support on day-to-day operations as well as leading strategic HR projects. A keen understanding of Diversity, Equity & Inclusion (DEI) in the workplace and employee wellbeing is an advantage.
This role is essential to ensure we continue to be an effective, inclusive and people-led organisation. Your role will be vital in making sure Breaking Barriers is and continues to be a great place to work for its staff.
You will deliver day to day HR support to team members and managers, work across the organisation to advise on HR policies and good practice, deliver recruitment processes, and deliver and track Learning & Development. You will support on wider strategic initiatives, working with the Director of People to embed new strategies and projects informed by employee feedback.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Saturday 5th July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Our Volunteer Experience Team supports all administration activities relating to volunteering good practice throughout the SSAFA volunteer journey, with a specific focus on recruitment and retention of volunteers.
You will regularly communicate and engage with a range of stakeholders across the organisation to enable a smooth-flowing volunteer recruitment process and ongoing support to volunteer teams, contributing to the creation of a positive volunteering experience. You will support both potential and existing volunteers, our volunteer managers and volunteer teams, through the provision of high standards of customer service and a person-centred approach.
This role will routinely involve maintaining our volunteer database systems and volunteer records, administering our vetting processes, and engaging with volunteers and teams to provide advice and support (through email, phone call and MS teams meetings).
This is an exciting time at SSAFA as we continue to evolve our service delivery models to reach more beneficiaries with impact. This includes the introduction of our new Volunteer Management System (Go Assemble) and development of processes and good practise to enhance and improve the SSAFA volunteer experience.
This is a great opportunity to develop skills and experience in supporting volunteers through their journey and contribute to our developing work in creating a positive volunteer experience.
About the team
The Volunteer Experience team brings together a breadth of skills and experience and we thrive on the opportunity to support each other, learn from each other and work together to provide support to SSAFA’s network of volunteers and volunteer teams. You will be joining the team at a time of change across the organisation and we embrace ideas and suggestions as our support service evolves to meet present and future volunteering needs.
About you
This role is a great first step into the world of volunteer support services and is built on providing first class customer service with a person-centred approach to supporting our volunteers and teams across the organisation. Experience in providing administrative services and following processes with an eye for detail are key to undertaking this role, along with the ability manage and prioritise workload effectively. Excellent interpersonal skills are at the core of this role along with good communication skills, comfortable communicating by email, phone and face-to-face via MS teams. On top of this you will need to demonstrate an ability to use IT software systems such as Microsoft Office and database systems to ensure information is processed in an accurate and timely way across SSAFA’s systems.
Whilst it’s not a necessity, experience of volunteering or working with volunteers would be advantageous. If you have a passion for volunteering, share SSAFA’s values and have a true commitment to diversity and inclusion please follow the instructions at the end of the advert to start the next step in your career.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Recently unsuccessful candidates need not reapply
Closing date: Midnight of 15 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 23 June 2025.
As part of the selection process, you will be required to complete an assessment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Executive Assistant
Reports to: CEO and Senior Manager, Team & Operations
Salary: £36-40k pro rata, dependent on experience
Location: Russell Square, London (office-based role)
Hours: 21 hours per week, Mon-Fri, times to be discussed but preference for some hours every day
Length: Fixed term 12-month contract
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907. Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated and pro-active individual to join us as Executive Assistant to the CEO and Senior Manager, Team and Operations. The role will support the Society’s activities by providing direct assistance to the Leadership team, managing communications with our growing network of key volunteers and working with the CEO on fundraising strategies.
The role will require someone who has excellent organisation, time management and administrative experience, and some experience working in the charitable sector (knowledge of fundraising an advantage). The successful candidate will work on their own initiative and multi-task across a number of different projects at any one time. The role will involve some analysis and data management, and may involve working to tight deadlines, as well as coordinating work across internal and external stakeholders.
Main duties of the role will include:
- Administration of Committee and Board meetings, AGMs and other Governance-related activities
- Conducting fundraising research, working with the CEO on fundraising strategies
- Desk research on relevant projects for the society
- Organisation of volunteers, including communication planning, data management and updating records
- Supporting the team on the centralisation and recording of key project deliverable dates
- Providing strategic and administrative support for the Society’s planning tools
- Data analysis and presentation – e.g., from surveys, internal datasets or research
- Some calendar management – e.g., ensuring prep or post-meeting follow up time is scheduled in for leadership team, and reminding them of important tasks and deadlines
- Provide authorisation channel for CEO approvals, including costs, contracts, expenses, etc.
- Supporting the Senior Manager, Team & Operations and the CEO with partnership management and deliverables
- General support as requested from CEO or Senior Manager, Team & Operations
- Any other reasonable tasks as deemed appropriate by CEO or Senior Manager, Team & Operations
Essential Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and maintaining relationships with stakeholders at all levels
- Good analytical skills with the ability to identify key points from complex material or information
- Discretion and professionalism at all times, but particularly when dealing with confidential or sensitive information
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience as a Personal Assistant, or relevant managerial role, in an office environment
- Flexibility and willingness to work under own initiative
Desirable Skills:
- Knowledge of charitable sector and/or global health
- Experience as an Executive Assistant for a busy individual or team
- Fundraising knowledge
- Analysis and organisation of multiple datasets
The deadline for this role is 5pm BST 30th June, but we will be interviewing candidates as applications arrive so may close the recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
Job Title: Senior Press Officer
Salary: £36,000
Contract Type: Permanent, full-time (35 hours).
Location: We fully support flexible working, from our superb offices in Holborn and from home. We do require staff to spend 20% of their time in the office. This is subject to role requirements.
About us
The Royal College of Surgeons of England is one of the best known professional membership organisations in the world, with a name and reputation that speak for excellence in the UK and across the globe. We provide education, assessment and development to nearly 30,000 surgeons, dental surgeons and members of the wider surgical and dental teams at all stages of their career; we set professional standards, facilitate research and champion world-class surgical outcomes for patients.
About the role
We are looking for an outstanding Senior Press Officer to work in our fast-paced press office, helping run it to the highest standard. RCS England is one of the most high-profile health commentators in the UK. You will regularly see us advocating for patients and the surgical workforce in the national press. Candidates should have experience of successfully pitching stories to national media and know what makes a good health story. You will have a fluent writing style and be confident working with senior stakeholders to brief them before interviews.
Responsibilities
·Handle incoming enquiries and provide accurate, timely and appropriate responses, briefing journalists in line with RCS England key messages and priorities.
·Participate in an out-of-hours rota for media enquiries. Time off in lieu is offered for significant out-of-office hours worked.
·Research, write and distribute press releases, features, letters and other editorial material.
·Draft articles, quotes and opinion pieces on behalf of RCS England spokespeople.
·Provide press office support to the Faculty of Dental Surgery and its Dean, as required.
·Brief the President, Council Members and senior managers on issues arising in the media.
·Act as the press lead for key projects such as RCS England guidance or campaigns. Devising and implementing communications plans, sharing project updates with the wider communications team, and maintaining a good understanding of surgical and wider health issues.
·Horizon scan for media opportunities and develop your own ideas for health coverage based on data, insights or RCS England priorities.
·Brief, support and prepare RCS England spokespeople for media interviews.
·Establish and maintain professional and trusted relationships with national and trade journalists.
·Represent the RCS England at internal and external meetings, and maintain professional relationships with press and communications leads at stakeholder organisations.
·Monitor daily media coverage relevant to surgery and the RCS England. This includes pulling together the team’s daily press cuts to be shared with Council members, Trustees, and key RCS England staff by 10am (subject to urgent media enquiries).
·Maintain and update the media sections of the RCS England website, working with the web team to develop rich digital content. Actively participate in developing our social media profile using Twitter, Facebook, and commissioning and editing relevant blogs.
·Produce evaluation reports of media coverage and communications activity.
·Undertake such duties appropriate to the grade, as required by your line manager.
About you
- Degree educated or proven extensive experience that can demonstrate the essential criteria below.
- At least two years’ experience of working in a press office.
- Experience of writing and editing for a variety of media including print and the internet.
- Good working knowledge of Microsoft Word, Excel and PowerPoint packages.
- Demonstrable experience of placing stories in the media.
- Rigour in researching and reviewing content: able to identify key points, summarise findings and report data and conclusions accurately.
- Excellent writing skills: able to write fluent, compelling copy free from grammatical or other errors.
- Excellent telephone manner: diplomatic and persuasive verbal communication skills.
- Able to prioritise effectively and deliver work to deadlines.
- Demonstrable understanding of journalists’ needs and priorities.
- Ability to understand policy documents and formulate a media response.
- Collaborative and inclusive approach to build relationships with colleagues across the organisation, to encourage timely information sharing with the press office.
- Diplomacy and persuasiveness, to foster the trust of senior spokespeople you are briefing and advising.
- Excellent interpersonal skills and integrity, to protect the College’s reputation for providing accurate and reliable information to the media.
- Strong prioritisation skills and a flexible approach to respond to changing priorities and needs and manage reactive queries.
- Enthusiasm and creativity to seek out interesting stories and pitch them.
What we can offer you
- 27 days paid holiday + bank holidays and up to 4 college closure days
- Flexible working
- Enhanced contributory pension scheme & other leave entitlements
- Variety of learning and development opportunities
- Wellbeing programme & Employee Assistance Scheme
Interested Candidates:
If you wish to apply or if you have any questions about this position please email your CV together with a cover letter
Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact us
Closing date: Sunday 15 June
The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Community Fundraising Manager
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.
Contract: Permanent
Hours: 30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Friday13th June
Interview dates: First-round interviews will be held on a rolling basis
Purpose of the role
- Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
- Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
- Lead the strategy for our Individual/Regular Giving programme
- Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
- Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
- Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
- Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising
Ideal candidate
The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.
Person specification
Essential
- Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
- Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
- Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
- Excellent relationship building skills
- Ability to manage several projects at the same time
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- Understanding of digital marketing
- An understanding of GDPR in relation to fundraising
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Refugee Action Kingston (RAK) is a well-established charity dedicated to supporting refugees and asylum seekers from anywhere in the world who find themselves in the Royal Borough of Kingston and neighbouring boroughs. Since its foundation in 1991, RAK has been the main provider of direct services to refugees and asylum seekers as well as promoting refugee rights.
RAK aims to support refugees through the process from their initial reception in the borough through to final integration into the local community in order to enable them to live a fulfilling life and become accepted and active participants in our local communities. We achieve this by accomplishing a variety of outcomes for refugee and asylum-seeking families through delivering a holistic service including advice, information, counselling, education, training, and assistance in access mainstream services and employment opportunities to help them rebuild their lives.
We are looking for a registered solicitor or someone qualified up to level 3, although we will also be happy to hear from people who are qualified up to IAA Level 2 Asylum. We are currently not in a position to support people to qualify for IAA Level 2, so please do not apply if you do not already have it.
Purpose of the Post
Refugee Action Kingston provides free and independent information and advice on a one-to-one basis to refugees and asylum seekers on immigration (Level 3), welfare benefits, education, training, employment, housing, access to health and social care. Where we cannot help we refer clients to solicitors and other specialist help.
The purpose of this job is to provide an effective and efficient face-to-face Immigration Advice to IAA leve l2 or 3, within the aims, policies and principles of Refugee Action Kingston. And to provide consultancy and advice to colleagues on Immigration and Asylum issues.
Duties and responsibilities:
Casework
- Provide face to face Immigration and Asylum advice and casework to IAA Level 2 or 3
- Act for the client where necessary by liaising with the Home Office, external agencies and other Immigration Advice providers in progression of a case.
- Negotiate and advocate on behalf of clients with third parties as appropriate, both verbally and in writing.
- Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate
- Know and understand the limits of Level 3 IAA Advice and be prepared to refer or signpost onwards when work reaches these boundaries.
- Ensure that all casework conforms to RAK Advice Service office standards and policies.
- Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation
- Write and maintain notes on individual client cases, manually and electronically. To ensure files and appropriate records are kept in accordance with good practice and standards.
- Follow all policies and procedures relating to the advice service and work within the limitations expected of the service
Professional Development
- Attend internal and external training courses as appropriate. Staff are expected to keep themselves informed on current issues relating to their work.
- Keep up to date with legislation, case law, policies and procedures and attend appropriate training as agreed with the manager.
- Read relevant publications
- Prepare for and attend supervision sessions, actively participate in staff meetings
- Contribute to the development of the advice service
- Administration
- Be self-administrating and comply with existing procedures for statistical recording, record keeping and document production using IT based case management systems
- Ensure that all work conforms to service administrative policies and procedures.
- Assist the CEO with monitoring and evaluating the project.
- Prepare and present reports on the Project to funders and the Trustees as requested.
- Maintain confidential and secure personnel records on beneficiaries, as required.
General responsibilities
- Represent Refugee Action Kingston at external meetings as agreed with the CEO.
- To undertake any other duties that may reasonably be required.
- Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
- Actively support and promote the principles of equal opportunities
- Uphold the aims and principles of RAK Advice Service and ensure that funder’s requirements are met and observe agreed policies on child safeguarding, health and safety, data protection and confidentiality etc.
- Maintain close liaison with relevant external agencies, and represent the service as appropriate
Annual leave
26 days holiday (pro rata) + bank holidays + Xmas shut down.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community




The client requests no contact from agencies or media sales.
Are you ready to make a real impact and help us drive meaningful change? At Samaritans, we’re looking for a Mass Participation Senior Officer to join our dynamic Income Generation team, specifically within Community and Events Fundraising.
• £37,000 per annum
• Permanent role
• Full time (35 hours per week) with flexible working
• Hybrid working: Linked to our Ewell (Surrey) office, with an option to work occasionally from a shared office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.
About the Role
In this exciting role, you’ll work with the Mass Participation Product Manager to deliver virtual fundraising programmes and create inspiring stewardship journeys that empower our supporters to fundraise successfully. You’ll also develop engaging, multi-channel campaigns, analyse performance to drive improvements, and collaborate with internal and external stakeholders to ensure our products exceed expectations.
This role gives you the chance to combine project management and event planning skills, while contributing to Samaritans’ life-saving work.
What You’ll Be Doing
• Leading on the delivery of key virtual fundraising events and programmes.
• Crafting supporter communications and experiences that build lasting relationships.
• Developing marketing plans and optimising campaigns using data-driven insights.
• Collaborating with teams across Samaritans to maximise income and engagement.
• Managing external suppliers and ensuring smooth operations for fundraising events.
What We’re Looking For
• Proven experience in event management or community fundraising.
• Strong project management skills and marketing experience across online/offline channels.
• Excellent written communication skills with an understanding of tone of voice.
• Experience in managing online communities and using data to inform decisions.
• Experience in social media management for a brand (desirable).
• Knowledge of CRM systems and working to income targets (desirable.
Job Description is here
If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you!
Working at Samaritans:
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers page.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on 12 June with video interviews taking place from Wednesday 18 June onwards.
Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.