Data office administrator jobs in Winchester, hampshire
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We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our Customer and Neighbourhood Team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
This apprenticeship will introduce you to how we deliver our housing services and support our customers. You'll build valuable housing skills and will make a meaningful contribution to the work that we do.
You'll spend time with different teams, including Customer Accounts, Lettings, Localities (Tenancy Management), and Supported Housing. This will give you hands-on experience and help you understand how our services work from start to finish.
In this role, you will:
- Carry out basic admin tasks and data entry
- Respond to customer enquiries
- Support case management activity
- Work with colleagues and external partners
- Attend meetings and site visits with team members
- Help with reporting and system updates
As part of the placement, you'll shadow experienced staff to learn about their roles. As your confidence grows, you'll be given your own tasks and responsibilities, matched to your skills and development.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
At SNG, our apprenticeships are designed to give you the confidence, training and skills to build a meaningful and successful career.
The Details
- We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
- To complete the Level 2 course you'll ideally have, or be working towards a Maths and English GCSE
- You can apply until midnight on the 23rd June 2026
- We will let you know if you will be invited to our assessment days by Tuesday 14th July
The assessment day will take place on the 24th July, please make sure you are available.
We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our Customer and Neighbourhood Team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
This apprenticeship will introduce you to how we deliver our housing services and support our customers. You'll build valuable housing skills and will make a meaningful contribution to the work that we do.
You'll spend time with different teams, including Customer Accounts, Lettings, Localities (Tenancy Management), and Supported Housing. This will give you hands-on experience and help you understand how our services work from start to finish.
In this role, you will:
- Carry out basic admin tasks and data entry
- Respond to customer enquiries
- Support case management activity
- Work with colleagues and external partners
- Attend meetings and site visits with team members
- Help with reporting and system updates
As part of the placement, you'll shadow experienced staff to learn about their roles. As your confidence grows, you'll be given your own tasks and responsibilities, matched to your skills and development.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
At SNG, our apprenticeships are designed to give you the confidence, training and skills to build a meaningful and successful career.
The Details
- We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
- To complete the Level 2 course you'll ideally have, or be working towards a Maths and English GCSE
- You can apply until midnight on the 23rd June 2026
- We will let you know if you will be invited to our assessment days by Tuesday 14th July
The assessment day will take place on the 24th July, please make sure you are available.
We are looking for a highly organised, detail oriented and dynamic Project Manager for Assurance & Improvement. In this role you will plan, coordinate, and support delivery of national audit, assurance, and continual improvement activity. Using effective project management, you will ensure that audits, quality assurance, non-conformance actions, and improvement plans are tracked, reported, and delivered to agreed standards and timescales.
This is a part-time role (20 hours per week), home based, with proposed working hours of 10am-2pm Monday-Friday. These hours are subject to negotiation with the successful candidate; working Monday - Friday is a requirement of the role.
This role is a new opportunity to work as part of Victim Support's Quality & Compliance team, supporting the team to oversee and improve the quality of Victim services across England & Wales.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Project Manager for Quality & Compliance, you will provide support across the team's functions, including audit and compliance data reporting, and will lead on driving continual improvement projects.
Key Responsibilities
- Audit Support - Provide project management support for the delivery of internal audits and associated audit improvement plans.
- Non-Conformance - Produce data and management information relating to areas of non-conformance, and lead national projects aimed at improving compliance
- Quality Assurance and Case Review - Conduct dip sampling, quality assurance activity, and case reviews to test compliance against standards.
- Continuous improvement - Proactively drive continual improvement activity and provide project management support for improvement initiatives
- Process Improvement - Improve the efficiency and effectiveness of processes and procedures by identifying areas for improvement
- Stakeholder Engagement - Engage effectively with stakeholders to deliver key improvement projects and strengthen compliance.
- Administrative Support - Provide comprehensive administrative support to Quality & Compliance meetings.
- Team Support - Develop cross-functional knowledge across the department and provide cover for the Quality & Compliance Team during periods of absence.
About You
Ideally, you will hold a relevant professional qualification in project management, continual improvement or audit, and have knowledge & understand of project management, audit principles & quality assurance.
You will need:
- Project Management - Proven experience of managing and delivering projects to the defined outcomes within quality, time and cost limits.
- Organisation Skills - Highly organised and flexible with the ability to manage complex work streams on an ongoing basis to achieve high quality results.
- IT & Data Skills - Strong analytical skills with high proficiency in Microsoft Office (particularly Excel) and an ability to interpret, analyse and present complex information and quality & performance data
- Stakeholder Engagement - Experience of working collaboratively with leaders, managers and staff at all levels to influence change.
- Collaborative Working - Ability to work effectively with colleagues across the organisation, drawing on skills and support to ensure delivery against deadlines and targets.
- Communication - Excellent attention to detail and strong written communication skills, including the ability to produce clear summaries and project overviews.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation, and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Title: Marketing and Communications Officer
Reports to: CEO
Hours: 21 hours per week (office based)
Pay: £30,079 Pro-Rata
Trinity Winchester is seeking a Marketing & Communications Officer to join our established team, helping the fundraising team showcase our work locally and nationally while engaging and growing our supporter base.
Trinity is a Winchester-based charity which addresses the effects of homelessness and vulnerability through specialist practical and emotional support, and proactive prevention, empowering positive change.
We help people who are vulnerable to the effects of homelessness, addiction, physical and mental ill health, poverty, social isolation and domestic abuse. We offer solutions, hope, choice and control.
From humble beginnings, Trinity has grown into a respected and skilful organisation helping people to improve their lives. We provide vital practical and emotional support to over 640 people each year who are experiencing the effects of homelessness or vulnerability.
Our dedicated Women’s Service sees over 150 women each year. We support them to make positive change to their lives and in many cases break free from the damaging cycle of domestic abuse.
We aim to support individuals to change their situation and aspire towards positive fulfilling futures.
Role Purpose
The Marketing & Communications Officer is responsible for helping to develop and deliver integrated marketing and communications activity across digital, print and face-to-face channels. The role supports brand awareness, audience engagement, campaign delivery, content creation and reputation management, while ensuring communications are aligned with the organisation’s values, objectives and tone of voice.
Key Responsibilities
· Support the development and delivery of marketing and communications plans that align with organisational priorities.
· Create, edit and proofread high-quality content for a range of channels, including website copy, newsletters, social media, email campaigns, press releases, presentations and printed materials.
· Manage day-to-day activity across digital platforms, ensuring content is accurate, engaging, accessible and on brand.
· Manage and grow our volunteer base.
· Assist with planning and delivering campaigns, events and promotional activity to increase awareness, engagement and participation.
· Maintain and update website content and support the effective use of content management systems and email marketing platforms.
· Monitor social media channels and other communications platforms, responding or escalating queries where appropriate.
· Manage and regularly update the fundraising database.
· Help protect and strengthen the organisation’s brand by ensuring consistency of tone, style and visual identity across all communications.
· Liaise with internal teams and external suppliers, agencies, media contacts and stakeholders to support delivery of communications activity.
· Gather case studies, stories, testimonials and other content that demonstrate impact and support audience engagement.
· Track, analyse and report on campaign and channel performance, using insights to support continuous improvement.
· Support media relations activity, including drafting press materials, maintaining media lists and identifying positive publicity opportunities.
· Represent the organisation professionally in meetings, presentations, and networking opportunities with funders and partners where required.
· Ensure all marketing and communications activity complies with relevant policies, brand guidelines, copyright, data protection and accessibility requirements.
· Provide general administrative support for marketing and communications projects, including scheduling, maintaining content calendars and coordinating assets.
Person Specification
Essential
· Experience in a marketing, communications or similar role.
· Excellent written and verbal communication skills, with strong attention to detail.
· Ability to create compelling content for different audiences and channels.
· Experience of using social media, websites and email marketing tools in a professional context.
· Strong organisational skills with the ability to manage multiple tasks and deadlines.
· Ability to work collaboratively with colleagues and external stakeholders.
· Good understanding of branding, audience engagement and communication best practice.
· Confidence using Microsoft Office and other common digital tools.
· Ability to analyse performance data and present findings clearly.
· Awareness of data protection, accessibility and copyright considerations in communications work.
Desirable
· Relevant qualification in marketing, communications, public relations, digital media or a related field.
· Experience of working with design tools, content management systems or analytics platforms.
· Experience of campaign planning, media relations or event promotion.
· Understanding of SEO, digital accessibility and content performance optimisation.
· Experience of working within a regulated, public sector, charity or membership environment.
Key Working Relationships
The post holder will work closely with colleagues across the organisation, including senior leaders, operational teams and external partners, suppliers, agencies, media contacts and other stakeholders as required.
Why Join Trinity Winchester
Joining Trinity Winchester means using your skills to make a tangible difference in the lives of people affected by homelessness, domestic abuse and other vulnerabilities in our community. This role offers the opportunity to shape compelling communications, strengthen supporter engagement and help raise the profile of services that change lives every day.
We are a values-led charity with a strong local reputation, a practical and compassionate approach, and are a trusted voice in the community. As part of a small, committed team, you will have scope to contribute ideas, work across a varied portfolio and see the direct impact of your work.
What We Offer
· A rewarding opportunity to support a respected Winchester charity making a measurable difference in people’s lives.
· A part-time role of 21 hours per week, office based in Winchester.
· The opportunity to work closely with senior colleagues and contribute to organisation-wide priorities.
· A varied role spanning digital content, campaigns, storytelling, supporter engagement and brand development.
· A supportive team environment with scope for initiative, creativity and continuous improvement.
· On site parking,
Application Process
To apply, candidates should submit a CV and a supporting letter explaining how their experience, skills and knowledge meet the requirements of the role. The supporting statement should clearly address the person specification and demonstrate suitability for the post.
Shortlisted candidates will be invited to interview. The selection process may include a practical task relevant to the role, such as drafting content or reviewing communications material.
Equality, Diversity and Safeguarding
Trinity Winchester is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and seek to build a workforce that reflects the communities we serve.
We are committed to safeguarding and promoting the welfare of adults, young people and children. Any appointment will be subject to appropriate pre-employment checks, which may include references and a Disclosure and Barring Service check where relevant to the role.
Who are we?
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About The Drive Partnership
The Drive Partnership, established by Respect, SafeLives, and Social Finance in 2015, is working to end domestic abuse and protect victim-survivors by disrupting, challenging, and changing the behaviour of those who are causing harm. The Drive Partnership does this through the development of innovative perpetrator responses and advocating for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators to increase the safety and freedom of all adult and child victim-survivors.
Purpose
Following a four-year investment from the Home Office announced in July 2025, the Drive Project – the Drive Partnership’s flagship intervention for high-risk, high-harm and serial perpetrators of domestic abuse – will expand across all areas in England and Wales, with the vast majority of funding flowing directly to local perpetrator services and victim-survivor services by nature of the Drive Project’s model.
To support the safe implementation of the expansion of the Drive Project intervention, we are seeking a proactive, solution focused individual to work with Drive Partnership and SafeLives, and our delivery sites to ensure our Data Protection policies and practice are up to date, and being consistently adhered to.
This is a new role and will spend two days working to support the Drive Partnership and one day to support SafeLives directly. For more information on SafeLives and the Drive Partnership, please see below.
The role is sensitive by nature and involves dealing with highly confidential and complex information.
Position context
This role sits within the Finance Department and is a critical support function across SafeLives and the Drive Partnership . The Data Protection Officer will be managed by the IT and Compliance Manager and will also work closely with the Head of Operations and Practice Advisors in the Drive Partnership, and , Heads and the Leadership Team to ensure the smooth operating of the business.
Responsibilities
- Data Protection
- Relationship Management
- Administration
Person Specification
Experience
Strong working knowledge of UK GDPR, Data Protection Act 2018, PECR, and ICO guidance and with relevant qualifications. Experience managing data protection compliance within a charity, public sector, or safeguarding‑focused organisation. Understanding of safeguarding principles, particularly relating to domestic abuse, confidentiality, and safe data‑sharing protocols.
Skills
- Ability to interpret legislation and communicate requirements clearly to non‑specialists.
- Strong analytical and problem‑solving skills with a meticulous attention to detail.
- Excellent written and verbal communication skills, with the ability to produce policies and understand complex procedures.
- Capacity to manage competing priorities and work independently in a part‑time capacity.
- High levels of integrity, discretion, and professional judgement when handling sensitive and data.
- Knowledge of secure data‑handling technologies and cyber‑security principles
Competencies
- Delivering quality
- Teamwork
- Communication & Relationship management
- Influence
- Innovation and creativity
- Teamwork and collaboration
- Communication and relationship management
- Self-management
- Goal orientation
Equality and Inclusion
SafeLives is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. We are keen to have staff that appropriately represents all the communities we serve as an organisation.
Lived Experience
We believe there is no ‘them and us’ in domestic abuse, and recognise that applicants may have direct or indirect experience of their own, whether disclosed or not. We are committed to placing lived experience of domestic abuse at the heart of all we do, and colleagues who chose to share their personal expertise can do so openly and with organisational support.
If there is any discussion during the course of the recruitment process regarding a candidate's personal experience of domestic abuse, it will be treated confidentially and will not be shared outside of the interview panel/Human Resources.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations.
Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation.
This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required.
About you
You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine.
About us
Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background.
Rewards and benefits
-
Up to 30 days annual leave plus bank holidays
-
Pension scheme
-
Flexible working, with occasional travel
Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About LWDW Training
LWDW Training Ltd, is a not-for-profit operating under the brand name Living Well Dying Well (LWDW). Its aim is to bring change to societies’ attitude to, and experience of, death and dying. The organisation offers education, awareness raising, training and end of life support. LWDW aims to improve the quality of life for everyone, whatever age, nationality or background, and to promote a society that is better prepared and supported to meet death when it arrives. We take an integrated approach in meeting physical, psychological, social, spiritual and cultural needs of people at the end of life and their families. We are actively involved in inspiring compassionate communities.
About the Role
We are seeking an experienced administrator to provide efficient administrative support to the Training, Learning and Assessment team, ensuring that trainer, assessor and programme administration is accurate, up to date and well organised. This role is central to the effective administration of the Training, Learning and Assessment function. The postholder will provide practical day-to-day support to help ensure that trainers and assessors receive timely information, accurate documentation and well-coordinated administrative processes.
Working closely with the Training, Assessment, Learning and Curriculum (TALC) Coordinator and the Head of Learning, the Administrator will help maintain records, support communication, coordinate meetings and training activity, and contribute to the smooth delivery of programmes across the organisation.
You will play a pivotal role in an environment of pioneering individuals who are passionate about their subject, committed to make a difference.
Main duties & responsibilities
Assessment Administration
- Administer assessment processes, ensuring learner submissions, assessment materials and related documentation are processed accurately and securely.
- Allocate learner submissions to assessors in accordance with agreed processes and maintain accurate records of allocations.
- Track assessment progress and turnaround times, updating records and following up with assessors as required.
- Receive, record and process completed assessments, ensuring learner feedback is distributed promptly and records are updated.
- Maintain assessment tracking systems, spreadsheets and databases.
Trainer and Assessor Administration
- Maintain accurate and up-to-date trainer and assessor records, including compliance documentation and annual review records.
- Support the onboarding of new trainers and assessors, including preparation of documentation, induction arrangements and record creation.
- Support the offboarding of trainers and assessors.
- Act as the first point of contact for routine trainer and assessor enquiries, escalating issues where appropriate.
- Support the administration and scheduling of trainer and assessor CPD activities and training opportunities.
- Keep up to date and accurate distribution lists for internal communications.
Quality Assurance and Compliance Administration
- Maintain quality assurance, compliance and assessment documentation in accordance with organisational procedures.
- Support moderation, internal verification and quality assurance activities through the preparation and organisation of relevant documentation.
- Ensure records are stored accurately, securely and are readily accessible to authorised colleagues.
- Identify and report any missing documentation, delays or compliance concerns.
Data Management and Reporting
- Maintain internal databases, tracking systems and shared files.
- Collate trainer and assessor feedback and survey responses.
- Produce routine reports and administrative summaries as requested.
General Administrative Support
- Provide administrative support for meetings, including agenda preparation, minute-taking and action tracking where required.
- Contribute to the continuous improvement of administrative systems and processes.
- Undertake any other duties commensurate with the role as reasonably required by the organisation.
Person Specification
You will be highly organised, dependable and detail-focused, with the ability to manage a varied workload and work independently. You will be comfortable working remotely, communicating clearly with colleagues, and handling multiple administrative tasks efficiently and accurately.
You will bring a calm, proactive and flexible approach, with a commitment to supporting a collaborative and values-led working environment.
Essential:
- Excellent organisational and administrative skills
- Strong attention to detail and accuracy
- Ability to prioritise workload and meet deadlines
- Clear and professional written and verbal communication skills
- Good working knowledge of Microsoft 365, including Outlook, Teams, Word, Excel and SharePoint
- Ability to maintain accurate records and filing systems
- Ability to work independently and use initiative
- Flexible and reliable approach to work
- Experience of providing administrative support in a busy team environment (min 2 years)
- Enjoys being a valued member a busy team who always practice reciprocity and equity. Demonstrating flexibility and willingness to pitch in – a ‘can-do’ attitude
- Comfortable working independently when required.
- A willingness to learn and develop new skills, to take on challenges and opportunities.
- To hold and demonstrate the values of Living Well Dying Well Training.
Desirable
- Previous experience in a training environment
Before you apply
This role will primarily be a remote role, however, the successful candidate will be required to attend a two week induction in person in our offices in Lewes, East Sussex.
Please provide a CV and cover letter with your application. Only applications with a cover letter will be condsidered.
We are interested in hearing your own reasons for applying for this role and what draws you to our organisation, our mission, and our values.
Please write your cover letter yourself rather than using AI-generated content. We are looking for an authentic understanding of who you are, what interests you about this work, and how our approach resonates with you personally.
In your cover letter, please tell us:
Why you would like to work with our organisation.
What interests you about supporting our mission and the work we do.
How your experience, outlook, or personal journey connects with this role.
Applications that do not demonstrate a personal connection to our organisation and values may not be progressed.
To transform the way dying, death and bereavement is considered.
The client requests no contact from agencies or media sales.
Are you an experienced senior administrator or operations professional who wants to use your skills to support a meaningful cause?
My client is a Black-led charity with a long track record of supporting Black and racialised women and children affected by domestic abuse and Violence Against Women and Girls. They are entering a busy period of growth and transition and are now seeking an Interim Senior Admin Officer to step in quickly, stabilise systems and support the organisation through change.
The role As Interim Senior Admin Officer, you will play a central role in ensuring the organisation runs smoothly, safely and compliantly. You will take stock of existing systems, put clear processes in place and provide practical support to staff and trustees during a period of onboarding and recruitment.
You will also work closely with the Admin Officer and Receptionist, offering day-to-day guidance, support and coaching to help them deliver to a high standard.
Key responsibilities include
- Reviewing and improving operational systems across administration, record-keeping, filing, archiving and IT
- Leading supplier and contract management, including reviewing value for money and setting up clear contract processes
- Supporting recruitment activity and onboarding of new staff and trustees, including inductions, equipment and access
- Developing, reviewing and updating organisational and HR policies in line with UK employment law and best practice
- Advising on employment matters such as contracts, grievance and disciplinary procedures and staff entitlements
- Ensuring strong governance and compliance, including Charity Commission and Companies House requirements
- Overseeing GDPR compliance, health and safety and statutory obligations
- Supporting facilities management, including getting the reception area fully operational
- Providing hands-on support and coaching to the admin team
- Producing a clear written recommendations report by the three-month point to support continuity
- Strong experience in senior administration, operations or office management, ideally within the charity or third sector
- Experience or knowledge of organisational and HR policies
- Knowledge of UK employment rights and employment law
- Hands-on understanding of charity governance and regulatory compliance
- Working knowledge of GDPR and health and safety
- Experience managing suppliers and contracts
- Confidence supporting recruitment, onboarding and HR processes
- A supportive, coaching-style approach to working with others
- The ability to prioritise, work at pace and get things done
- Strong cultural competence and commitment to equality, diversity and inclusion
- Role: Interim Senior Admin Officer
- Organisation type: Black-led charity supporting Black and racialised women and children affected by domestic abuse and VAWG
- Rate: £15–£18 per hour, depending on experience
- Hours: 20 hours per week, Monday to Friday
- Location: Newcastle upon Tyne (NE4), with on-site or remote working
- Contract type: Temporary
- Duration: 6 months
As a Black-led organisation, my client strongly encourages applications from Black women and women from racially minoritised backgrounds, who are under-represented in senior operational roles.
Why apply? This is a rare opportunity to step into a trusted interim role within a values-driven organisation doing vital, life-changing work. You will have the space to make meaningful improvements, support people to succeed and help shape a stronger future for the organisation.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Location: Office based in Central Southampton to work alongside our team. There may be the possibility of some hybrid working on completion of probation period.
Home and Well Project
Home and Well is a partnership service supporting residents across Hampshire and the Isle of Wight to return home safely after a hospital stay and maintain their wellbeing. Through a holistic, wrap-around approach, the project provides energy and water advice, income maximisation, Priority Service Register (PSR) referrals, and signposting to additional support services. Home and Well Direct enables referrals from a wide range of organisations, ensuring vulnerable clients receive timely, coordinated support to sustain independence at home.
The Role
To provide effective coordination and administrative support to the Home & Well project, ensuring smooth day-to-day delivery, strong communication with staff, and accurate monitoring and reporting of performance data.
Key Responsibilities
- Administration of and coordination of our important Home and Well Project.
- Communication across teams and organising and chairing meetings
- Production of detailed data reporting
- Supporting ongoing project improvements
- Supporting the Project Manager
- Building strong relationships with staff and stakeholders
About you
You will ideally bring experience of administering and coordinating projects, as well as supporting strong relationships with staff at all levels, and building strong relationships with stakeholders. You will share our passion for community wellbeing and social justice. You’ll be organised and have a strong attention to detail. You will enjoy collating data and looking for solutions.
This role is an excellent opportunity for you to develop your skills and career – and make a difference at a time when our help has never been needed more.
Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others.
We offer a salary which is competitive in the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.
Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.
Please also complete and submit our diversity monitoring form with your application.
The closing date for this vacancy is 9am, Wednesday 24th June 2026.
Thank you for your interest in Citizens Advice Southampton.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we are: Transform Justice is a national charity working for a fair, open and compassionate justice system. We believe that evidence about what works to reduce crime and prevent reoffending should be at the heart of policy decisions and embedded into practice.
We work to promote change by generating research and evidence to show how the system works and how it could be improved, and by influencing practitioners and politicians to make changes to the justice system. Current projects include our #FairChecks campaign for criminal records reform, our mass court observations programme CourtWatch London, and our work to reduce the use of pre-trial imprisonment for chidlren.
About the role: Transform Justice is seeking a research and policy officer to play a vital role supporting its work for a better justice system. Working closely with the charity’s director and deputy director (and alongside our communications officer), you will conduct high quality research, draft policy briefings, and organise and participate in meetings and events. This role will support a range of projects including the next round of our innovative courtwatching project, and our work to reduce the pre-trial imprisonment of children.
We are looking for someone inquisitive, flexible, and organised. The role is home-based using your own equipment, so you will need to be able to work on your own with minimal day-to-day supervision. There is the option to work at an office in Old Street, London up to two days a week with other Transform Justice team members. The team also meets regularly online and for in-person meetings in London.
Main responsibilities and duties:
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Undertaking qualitative and quantitative research including phone interviews, survey design, submitting FOI requests and analysing published data
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Reviewing relevant academic evidence and policy documents and identifying what’s important for our advocacy work
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Writing, editing and proofreading reports, briefings and submissions
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Liaising with policy makers and stakeholders including organising and attending meetings and drafting correspondence
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Organising online and in person events to support Transform Justice’s advocacy work
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Supporting the CourtWatch London project including engaging with volunteers, organising and supporting the delivery of training, reviewing data collection
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Support the drafting of funding applications
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Other reasonable duties as required including administrative tasks such as generating invoices
Skills and experience:
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Essential: At least two years of work experience in a research or policy-related role
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Essential: Demonstrable qualitative and quantitative research skills, for example using interviews, surveys, or published statistics to produce insights and recommendations
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Ability to communicate clearly and concisely, verbally and in writing
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Ability to take ownership of tasks when working remotely with little supervision, seeking advice and support when needed
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Ability to prioritise your workload when working on a range of different projects and tasks
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Excellent computer skills, with knowledge and practice of Word, Excel and PowerPoint
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Interest in criminal justice policy issues, and a commitment to help achieve Transform Justice’s vision
Location: Remote working with regular in-person meetings in London and the option to hot-desk in an office in Old Street, London up to two days per week.
Contract: One year term with the potential to be renewable
Salary: £29,000 - £32,000 pa full time (pro rata if part time).
Hours: Full time (also open to part-time 3 or 4 days a week)
Reporting to: Deputy director
Holiday/pension: 25 days FTE (pro rata if part time)
Probationary period: three months
How to apply: Please submit a CV and answer the screening questions through the CharityJob website by 9am Friday 26 June. Interviews will take place between Wednesday 15 July and Friday 17 July and will be conducted in person in London.
Candidates for interview will be notified by email. We are sorry that due to limited staff capacity we are not able to reply to all applicants.
Transform Justice is committed to fair recruitment and the inclusion of applicants with criminal records. This position is covered by the Rehabilitation of Offenders Act 1974. For this role, the disclosure of a criminal record is not required.
To reduce bias in the hiring process, Transform Justice uses CharityJob’s anonymous recruitment process. This automatically replaces personal information (i.e. name and email address) with pseudonyms on CVs until we invite a candidate to interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Equality, Diversity and Inclusion Officer
We are seeking a passionate and knowledgeable Equality, Diversity and Inclusion Officer to join the EDI function on a part-time basis, with a particular focus on supporting the Witness Service.
This role is home-based but will require occasional travel within England and Wales.
Position: 6745 Equality, Diversity and Inclusion Officer
Location: Remote
Hours: Part time, 18.75 per week (flexible - hours to be spread across 3 days between Monday and Friday)
Contract: Permanent
Salary: £15,750 per annum (FTE £31,500 per annum)
Closing Date: 15/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
The Equality, Diversity and Inclusion Officer will support the National Equality, Diversity and Inclusion Lead to achieve delivery of meaningful and evidence-based equality, diversity and inclusion (EDI) initiatives across the charity, with a particular focus on the Witness Service. This will include work to help develop the Witness Service, and the charity more widely, to be proactively antiracist.
The EDI Officer will provide advice and guidance in relation to a wide range of EDI queries, including areas such as equality impact assessments, reasonable adjustments and interpretation services. You will help to boost Witness Service employee and volunteer engagement in EDI initiatives and promote best practice.
Key Responsibilities:
- Provide expert advice and guidance on a wide range of EDI queries.
- Review and support with the completion of Equality Impact Assessments.
- Support staff and volunteer network leads to grow their networks and engage the Witness Service.
- Develop evidence-based resources around a range of EDI topics.
- Promote antiracism at all opportunities.
- Support the delivery of EDI project work.
- Undertake data analysis and reporting.
- Provide administrative support for projects and meetings, keeping accurate records.
About You
You will be passionate about helping to shape inclusive environments that allow our employees, volunteers and service users to feel safe and supported. You will use your EDI knowledge to work with internal and external stakeholders, championing lived experience and intersectionality.
You will need:
- Strong communication skills, with the ability to convey complex information in an accessible way, both verbally and in writing.
- Experience of supporting the delivery of a range of EDI initiatives.
- Strong understanding of equality legislation and best practice, as well as current challenges affecting EDI.
- Experience of analysing data and produce data reports using Microsoft Excel.
- Passion for advancing equality, diversity and inclusion with an intersectional focus.
- Organised and methodical approach with the ability to plan and prioritise a highly varied workload effectively.
- Ability to work independently and as part of a team, including with internal and external stakeholders.
- Strong IT and administrative skills including the use of Microsoft Office packages.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales, both for the prosecution and the defence. The trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Equality, Diversity & Inclusion Officer, EDI, advice, information, volunteer, data, criminal justice, community, social welfare, Equality Officer, Diversity & Inclusion Officer, EDI Officer, Equality Diversity & Inclusion Officer.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Public Interest News Foundation (PINF) is the UK’s first charity that exists to promote high-quality journalism. Last year, we launched an ambitious ten-year mission to regenerate local news in the UK. We believe that local news is a vital part of the fabric of local communities, drawing people together around shared facts and pride in place at a time of disinformation and division.
We are pursuing our mission by (1) sourcing new funds for local news; (2) advocating for supportive government policies; and (3) celebrating local news providers from the UK and around the world that are Accountable, Sustainable, in the Public interest, Innovative, Representative and Engaging (ASPIRE).
Over the last year, we have successfully encouraged the UK Government to launch an unprecedented new £12m Local News Fund. We have also built support for our mission from US and UK donors. And we have launched initiatives such as the Tenacious Journalist Awards, to recognise and support independent news providers who are having a significant social impact.
We have a small and professional staff team and a dedicated board of trustees, and we are now looking to recruit a Programmes Officer to support our work. I hope that you will consider joining us on this exciting and important mission.
Jonathan Heawood, Executive Director
Summary of the Role
Title: Programmes Officer
Salary: £30,000
Benefits: 33 days annual leave including Bank Holidays; 7% employer pension contribution; professional development budget; flexible working
Type: Fixed-term renewable 12-month contract
Time commitment: 35 hours per week, with some scope for flexible working
Location: Remote, with occasional meetings in London or other UK locations, for which PINF will pay travel expenses from within the UK
Reporting to: Deputy Director, who will provide overall line management and lead 60% of the Programmes Officer’s work
Working closely with: Campaigns & Communications Manager, who will lead the remaining 40% of the Programme Officer’s work
Purpose of the Role
The Programmes Officer will support the PINF team across our three workstreams: the Local News Fund; Local News Campaign; and Local News Futures programme.
· Through the Local News Fund, we work with grantmakers and social investors (including government-backed fund managers) to unlock new economic resources for local news across the UK.
· Through the Local News Campaign, we work with the BBC, big tech firms, central and local government, MPs, Peers and regulators to shape a positive enabling environment for local news across the UK.
· Through the Local News Futures programme, we work with academics, civil society organisations, journalism support organisations and local news providers to showcase models of local news with the most positive impact.
The Programmes Officer will provide support with events, research and campaigns across these workstreams, and will also provide support with our organisational functions, including communications, fundraising and governance.
By providing efficient and effective support to the team, the Programmes Officer will unlock new potential for PINF to deliver our charitable purpose.
Key Responsibilities
Events
· Support the Deputy Director with the successful delivery of the annual Local News Forum by:
o Maintaining a comprehensive and up to date project plan
o Contributing to the effective marketing of the event within PINF’s network of independent local news providers and stakeholders
o Managing ticket sales and maintaining an accurate database of invitees and participants
o Contributing to effective working relationships with partners and suppliers, including venues and sponsors
o Managing speakers
o Supporting budget administration, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Deputy Director
o Responding promptly and efficiently to queries
o Providing on-the-day support including registering participants, liaising with the venue and catering providers, ensuring smooth technical support and troubleshooting any issues as they arise
Research
· Support the Deputy Director with our research objectives by:
o Organising and minuting twice-yearly online meetings of our Research Advisory Group
o Working with colleagues to ensure the Local News Map is comprehensive and up to date
o Liaising with independent local news providers to support the new Local News Audit
Campaigns
· Support the Campaigns & Communications Manager with our campaign objectives by:
o Managing relationships with independent news providers participating in our annual Indie News Week
o Supporting budget administration for campaign activity, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Campaigns & Communications Manager
o Supporting key campaign moments including parliamentary events, party conferences, roundtables and other online and offline events
o Providing logistical and administrative support for key campaign moments, including by maintaining participant and invitation lists, tracking RSVPs and preparing background information for colleagues
Communications
· Support the Campaigns & Communications Manager with our communications objectives by:
o Managing the ‘contact’ email inbox
o Supporting the delivery of engaging content across PINF’s blog and newsletter, including gathering stories, opportunities and other relevant material, in collaboration with the Campaigns & Communications Manager
o Managing PINF’s social media channels including LinkedIn, BlueSky and Instagram
o Updating elements and pages across our website
o Supporting PINF’s WhatsApp community of independent local news providers by sharing relevant content, helping eligible participants to join, and assisting with day-to-day moderation
Fundraising
· Support the Deputy Director with our fundraising objectives by:
o Maintaining the fundraising database and keeping records up to date based on information provided by colleagues
o Facilitating monthly internal fundraising meetings
Other
· Any other tasks as reasonably requested by the Deputy Director
Essential skills and experience
· Experience in an administrative, coordination or project support role
· Excellent organisational skills, with the ability to manage multiple tasks, deadlines and priorities
· Strong written and verbal communication skills
· Confidence using Microsoft Office and other common digital tools to organise work, manage information and communicate effectively
· Ability to work collaboratively in a small team and to support colleagues across different areas of work
· A high level of accuracy and attention to detail
· Support for PINF’s mission and charitable purpose
· Applicants must have the right to work in the UK.
Desirable skills and experience
· Experience of supporting events, campaigns, communications or fundraising activity
· Experience of working in a charity, membership body, media organisation or other mission-driven organisation
· Familiarity with website, newsletter or social media content management
· An understanding of the challenges and opportunities facing local and independent news providers in the UK
How to apply
· Please apply through CharityJob.
· In your application, you will be asked to provide a short example of how your previous experience makes you a strong candidate for this role. We encourage applicants not to use generative AI to draft this part of the application, as we are interested to hear about your own experience in your own words!
· If you require any adjustments to support your application, please let us know when you apply.
We particularly welcome applications from people whose backgrounds and perspectives are underrepresented in charities and the news sector.
We are working to regenerate local news in the UK - because everyone should benefit from journalism that speaks to, for and with them


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Southampton and Portsmouth, with frequent travel required across both areas
Assessment Centre: 8th July, in-person in Southampton
For more information or to apply, please click "apply now" to be directed to our website.
Could you become the personal champion of a young person facing barriers to achieving their goals? The South Coast Foundations team are looking for a new Youth Development Lead! Working across our Get Started and Explore programmes, you’ll lead personal development sessions that take our Foundation programmes to new heights.
The sessions will range from outdoor activities in green spaces to world of work experiences, creative projects, life skills and everything in between! You won’t be sitting behind a screen every day; this is an active role which will involve frequent, funded travel between Southampton and Portsmouth to deliver these exciting programmes, as well as programme visits and quarterly short residential trips. You will provide pastoral support for young people, helping them to apply their newly acquired skills to their progression into education or employment. Keeping things on point means meticulously recording info and data about our programme participants, volunteers, and partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts and has maximum impact for everyone involved.
Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll empower our delivery partners and service providers to make a difference through exciting and impactful partnership work. Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.
At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too. Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals and impacts those who need us most. Be prepared for anything and everything. Alongside all these exciting responsibilities, you will collaborate with the wider South Coast team to work for young people across Southampton and Portsmouth and help them to achieve their goals.
Ready for this exciting opportunity? Let's make every day count and create a brighter future for our young people!
What happens next?
For our Youth Development Lead roles, there's no need to upload a CV or cover letter, as we use a strengths-based approach. Simply complete your profile, including the screening questions. If you pass the initial screening, you'll be invited to complete an online assessment (which must be completed to be considered). We'll then be in touch with the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 4053
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Systems Assistant
We are looking for a curious, detail-focused and proactive HR MIS Assistant to join the People Services team.
This is a full-time, home-based role, with occasional travel to Preston for meetings and training.
Position: 6759 HR MIS Assistant
Location: Remote
Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available)
Contract: Permanent
Salary: £26,972.88 per annum
Closing Date: 02/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
This is a varied and hands-on role where you’ll support the day-to-day operation of the HR systems across the organisation.
You’ll work across several systems, with key platforms including:
- IRIS Cascade (HR system)
- Hireserve (recruitment system)
- Fresh Service (ticketing platform)
Your responsibilities will include:
- Supporting employee data and processes within Cascade
- Assisting with recruitment workflows in Hireserve
- Managing and resolving system queries through the ticketing system
- Maintaining data accuracy and supporting data quality improvements
- Producing reports and responding to data requests
- Supporting testing and implementation of system updates
You’ll help ensure that systems remain reliable, accurate and user-friendly, contributing to the consistency and efficiency of people processes across the organisation.
About You
You’re someone who enjoys working with systems and data, and you take real pride in keeping things accurate, organised and running smoothly.
You’re comfortable navigating multiple platforms, able to manage your own workload effectively, and confident supporting a wide range of colleagues across the organisation. You’ll be naturally curious, proactive in solving problems, and keen to improve how things work.
Ideally, you’ll bring:
- Experience working with HR systems (IRIS Cascade is highly desirable)
- Strong data handling and reporting skills, with a focus on accuracy
- Attention to detail and a methodical approach
- Confidence using Excel and Microsoft Office
- Strong analytical and problem-solving ability
- Clear and effective communication skills, both written and verbal
- An understanding of HR processes (desirable)
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as HR, Human Resources, Personnel, People, HR Systems, Human Resources Systems, Personnel Systems, People Systems, HR Systems Assistant, Human Resources Systems Assistant, Personnel Systems Assistant, People Systems Assistant.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You’ll be part of our Disclosures & Training team, working collaboratively to provide administrative and customer service support. Please note we are looking for someone with experience of processing large volumes of DBS checks.
This is a front-line role where you’ll:
- Deliver excellent customer service, offering advice and guidance to callers and managing enquiries via phone, email and post.
- Process disclosure applications accurately, ensuring legal compliance and liasing with the Disclosure and Barring Service or AccessNI.
- Maintain and update customer and membership records using Microsoft Dynamics, resolving queries and discrepancies as needed.
- Support team operations through triage participation, reporting, training, and adherence to GDPR, organisational policies, and health & safety standards.
This role offers a valuable opportunity to apply specialist knowledge alongside practical problem-solving - supporting efficient, compliant, and high-quality disclosure services across thirtyone:eight.
Why You’ll Love Working Here:
- Purpose-driven work: Everything you do helps protect children and vulnerable adults.
- Flexible working options: Balance your life and work with hybrid arrangements.
- Professional growth: Opportunities to learn, innovate, and lead.
- Supportive culture: Join a friendly, collaborative team that values your ideas.
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Main Responsibilities
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Provide advice and guidance to members phoning the Disclosure Service and to give a consistently high level of customer service.
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Maintain computer records relating to the provision of thirtyone:eight membership and disclosure service
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Participate in an effective and appropriate triage system operated for callers to the training team.
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Processing disclosure application forms ensuring that they meet legal requirements.
Specific Responsibilities
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Deal with incoming post, emails and telephone enquiries relating to the operation of the Disclosure Service.
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Carefully check information received to ensure completeness, following up any enquiries necessary by post, telephone or e-mail.
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Check and countersign online disclosure application forms and then forward the application to the Disclosure and Barring Service or AccessNI for processing.
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Enter details of disclosure applications and members of thirtyone:eight on the database (Microsoft Dynamics).
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Follow up all queries, discrepancies and other issues as appropriate with client churches/organisations and the Disclosure and Barring Service.
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Participate in internal and external meetings and training events as required – mostly online but occasionally in-person.
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Prepare reports and data information as requested.
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At all times work within the policies and Code of Practice laid down by the Disclosure and Barring Service, thirtyone:eight and UK Data Protection Legislation and GDPR.
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Under the Health & Safety at Work Act and associated guidance, take adequate care for the health and safety of oneself and other persons who may be affected by an individual’s acts or omissions.
- Undertake any other reasonable duty or task in accordance with the objectives of the post.
Person Specification
A) Essential Personal Characteristics and Qualities:
- Humility - Having a modest view of your own importance.
- Integrity - The quality of being honest and having strong moral principles.
- Openness - Acceptance of, or receptiveness to change or new ideas.
- Collaborative - Involving two or more parties working together.
- Solution-focused - Concentration in problem solving or dealing with a difficult situation.
- Learning - Knowledge acquired through study, experience, or being taught.
- Creative - Having good imagination, thinking differently, or having original ideas.
- Fair - Treating people equally without favouritism or discrimination.
- Committed - Dedicated to a certain course, cause or policy.
- Passionate - Having or showing strong feelings or beliefs.
B) Essential Experience:
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Experience of processing large volumes of DBS checks.
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A detailed understanding of the legal eligibility for Enhanced DBS checks within a faith setting.
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Broad-based experience of working in an office environment.
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Experience of dealing with clients/customers over the telephone.
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Good computer skills (MS Office applications as a minimum).
C) Essential Abilities, Knowledge & Motivation:
These are the skills we regard as essential for the role:
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Significant working knowledge of DBS Eligibility
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Excellent telephone manner
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Excellent written and verbal communication skills
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Ability to be self-motivated and to work with the minimum of supervision
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Ability to identify with and accept the aims of thirtyone:eight as a Christian social work organisation
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Calm, non-judgemental attitude with sensitivity and tact to enable an appropriate initial response to people in need ringing thirtyone:eight
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Meticulous as to detail
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Ability to work to deadlines
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Flexibility and a good team worker
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Ability to deal confidentially with matters of a private and sensitive nature
D) Desirable Skills and Knowledge:
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Experience of working on a database
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Good typing skills
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An understanding of the Disclosure and Barring Service
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An awareness of Christian organisations and church structures
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Experience of using Microsoft Teams
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



The client requests no contact from agencies or media sales.


