Data office administrator jobs in winchester, hampshire

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness

The Role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and food partner relationships, together with raising awareness of FareShare Go across your local area.

The Community Coordinator will work across their designated area, with the following key outcomes:

• Charity recruitment and onboarding. Community Coordinators are responsible for maintaining and increasing the number of charities collecting from food partners in the CC’s area, by generating leads through their local networks and research, working with the Regional Support Team to guide charities through the FareShare Go onboarding process and matching charity needs to available food sources in their local area using the ‘right charity-right store’ principle.
• Charity account management. Community Coordinators manage relations with all the charities in their area, in collaboration with the Fareshare Go Customer Support Team, to ensure the best possible experience for their charities. CCs conduct charity account reviews in person or remotely, with all their charities at least once a year, carry out annual Food Safety Checks and follow up food safety or contract breaches to ensure that the FareShare Go programme delivers the very highest levels of food safety assurance for our food and charity partners.
• Food partner account management. Community Coordinators manage relations with food partner outlets in their area, working closely with the Escalated Customer Support Team to resolve issues between charities and outlets by visiting stores and restaurants to collaboratively fix problems and promote engagement by food partner colleagues. Community Coordinators build and maintain relationships between food partners and local charities by educating colleagues about their charities, promoting volunteering opportunities and maximizing the value of local relationships between charities and food partners.
• Area development. As the territory owners for their areas, Community Coordinators use their local knowledge to increase the volumes and food types that their charity accounts can accept and use, to ultimately maximise the social value of food distributed through the programme.  This includes supporting charities to increase their capacity to take more chilled and frozen food, expand their services into new areas or new distribution channels and reach more members of the local community.
• Community marketing and engagement. Community Coordinators are ‘the face of FareShare Go’ in their local areas and promote the programme’s benefits to local voluntary organisations, umbrella groups and zero-waste and food insecurity groups.  They work collaboratively with FareShare Regional Centres in their area, researching local activities, presenting at group meetings and educating charities about FareShare Go and the food and other support they can access from our food partners

Person Specification

Essential

• Have exceptional relationship building skills with a range of stakeholders
• Experience of working in a customer service, account management or similar environment
• Be a strong communicator who can engage with a variety of audiences[KS1]
• Be confident and persuasive in handling difficult situations, whilst demonstrating calmness and professionalism
• Demonstrate strong problem-solving skills
• Self-manage your own performance and workload
• Have initiative and innovative thinking, to shape new/different ways of working
• Be organised, with a proven track record of achieving quality results
• Have a proven ability to create links across teams to share best practices
• Have strong IT skills and knowledge of Microsoft Office
• Be flexible about your working arrangements as the role may involve high levels of travel to other areas of the UK.
• Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region. 
• This role is field based and the successful candidate will need to live and be able to travel around Northern Ireland 

Desirable Criteria

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with constituent relationship management (CRM) software. Experience using Salesforce is advantageous.
• Some experience in data analysis and project planning is advantageous
• Be degree educated or have a strong career history doing similar roles in any sector.
• Have some experience of training and managing others

Field based*
The expectations for the ‘field based roles’ are: 1- 2 days per week visiting charities, your team, food partners and regional centres, 3 - 4 days working from home.

Location: Remote (UK-Based) Contract Type: 6 months fixed term, Full-Time. Occasional travel to London for team days.

About Us

UK Community Foundations (UKCF) is the national membership organisation for 47 accredited community foundations that have a collective presence in every postcode. Through place-based philanthropy and giving, we invest in communities to transform people’s lives.

We are currently rolling out and implementing 33 individual Salesforce Nonprofit Success Pack (NPSP) instances for our community foundations, transitioning them from a shared Salesforce instance to independent systems. Each instance follows a network-agreed design while allowing customisation to meet specific foundation needs.

Why Join Us?

You’ll be part of an impactful organisation that strengthens communities across the UK.

You’ll have the opportunity to work on an exciting digital transformation project as part of a small and supportive team.

We offer a flexible work pattern that supports your personal responsibilities, as well as a remote-working environment with options to work either from home or at local community foundation offices.

We are passionate about building a supportive and collaborative team culture, which you will be a valued part of.

We support opportunities for professional development and training.

We support the mental health of our staff with mental health first aiders and a fantastic independent wellbeing service that provides bespoke support to all employees.

At UKCF, we put inclusion at the forefront of our work and believe in equal opportunities for all. That is why our recruitment process is inclusive to all, and our salaries are transparent. 

Role Overview

Reporting to the Senior Technology Advisor, the Salesforce Administrator will play a crucial role in the successful implementation, development and ongoing support of the new Salesforce system and structure across our network.

Key Responsibilities

• Administer and configure Salesforce, including workflows, Flows, fields, page layouts, record types, dashboards, and reports.
• Manage user access, roles, profiles, permissions, and public groups.
• Provide daily first-line support to members, troubleshooting issues and handling change requests.
• Support community foundations employees in implementing and adapting their individual Salesforce instances.
• Automate business processes using tools such as Flows, approval processes, validation rules, and email alerts.
• Test and implement system improvements within a sandbox environment before deployment.
• Facilitate data migration and ensure data integrity.
• Perform system deployments and ensure a smooth transition for users.
• Work with colleagues to develop and maintain training materials, including video tutorials and documentation.
• Deliver user training and promote best practices across the network.
• Collaborate with Salesforce leads across community foundations to share knowledge and resolve issues.
• Ensure compliance with GDPR and cybersecurity best practices.

Required Skills & Experience

• Minimum 2 years of experience working with Salesforce.
• Salesforce Administrator Certification.
• Strong understanding of Salesforce configuration, including roles, profiles, permissions, OWD, sharing rules, and security settings.
• Experience with Salesforce Flows to streamline processes and enhance data accuracy.
• Experience in requirement gathering and proposing technical solutions.
• Excellent problem-solving skills with a proactive approach to system enhancements.
• Strong communication and relationship-building skills.
• Ability to train and support users with varying levels of Salesforce experience.
• Experience managing data migrations and ensuring data integrity.
• Knowledge of GDPR regulations and information security principles.

Desirable Skills & Experience

• Experience with Salesforce Nonprofit Success Pack (NPSP) and managed packages.
• Knowledge of Salesforce Lightning and Experience Cloud.
• Experience in the grant-making sector using Salesforce.
• Experience implementing system changes and supporting digital transformation.
• Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder).
• Experience working or volunteering in the charitable or voluntary sector.

If you are a skilled Salesforce Administrator with a passion for digital transformation and making a difference in the charity sector, we’d love to hear from you!

At Action for ME, we believe that change won't just happen; it has to be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work.

The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

More information can be found in the application pack. 

You will play a pivotal role supporting the Charity in several different ways. Working with the Senior Leadership Team, you will ensure the smooth running of the organisation, providing administrative support to the Director of Operations and the Chief Executive. As a self-starter you will manage a range of tasks such as diary management, meeting minutes, assisting with event administration and HR administration. No two days will be the same!

You will be the point of contact for our HR, recruitment and training systems, ensuring consistency and assurance across the organisation. You will support HR administration such as supporting recruitment, on-boarding and off-boarding of colleagues as well as taking minutes for Board meetings, so you will need to be able to maintain a high level of confidentiality.

As a team player, you will provide comprehensive, confidential and sensitive people-orientated administration support, developing a deep understanding of our organisation, our work and build strong, effective working relationships with colleagues.

Remote working at home can be challenging for some and for others, it works incredibly well. You will need to be able to work on your own, use your own initiative and ensure you are proactive in maintain good levels of communication and contact with your colleagues to ensure we deliver the best service possible to people with ME. 

The Operations Coordinator provides essential administrative, financial, and scheduling support across RAP’s international operations. This position is responsible for maintaining contract and vendor documentation, supporting finance and accounting workflows, processing data and invoices, coordinating executive calendars, and assisting with general systems administration, including IT-related tasks. Reporting to the Director, Operations, the coordinator will work closely with the Finance, Development, People, and Executive teams to ensure internal systems and processes run smoothly and efficiently. The role requires strong attention to detail, high reliability, and the ability to manage multiple operational tasks in a distributed, multicultural environment.

ESSENTIAL FUNCTIONS

Contracts & Administrative Coordination

• Maintain and improve global contract databases for vendors, consultants, and partner organizations, ensuring templates, amendments, and signature processes are consistent and well-documented.
• Track deadlines, deliverables, and grants & contract renewal dates; flag follow-ups and support internal reviews.
• Assist with compliance documentation and liaise with legal or People Operations for contract-related questions.

Finance & Data Support

• Process invoices, expense reports, and vendor payment requests in coordination with the Accounting Manager.
• Support monthly reconciliations and internal tracking of budget codes, payment schedules, and audit trails.
• Enter and maintain clean, accurate data across RAP’s financial and operational platforms (e.g., Sage Intacct, Nexonia, Monday)

Scheduling & Executive Support

• Provide scheduling and administrative support to RAP’s Senior Leadership Team.
• Coordinate cross-time-zone meetings, recurring team check-ins, and board/committee calendar invites.
• Prepare agendas, take notes, and help ensure meetings are productive and well-structured.

General Operations & IT Liaison

• Assist with account creation, access issues, and user setup across platforms
• Partner with RAP’s IT vendor to triage tech issues, coordinate hardware/software purchases, and keep inventories updated. Support onboarding logistics, including device prep, new account setup, and tools orientation for new hires.

MINIMUM QUALIFICATIONS

• 3+ years of experience in an administrative, finance, operations, or executive support role.
• Profiles with backgrounds in nonprofit operations, executive assistance, virtual assistance, or operations analysis are a strong fit.
• Fluent in English; fluency or professional working proficiency in other global languages, particularly in French, highly valued.
• Familiarity with collaborative tools and systems such as Microsoft Office, SAGE Intacct, SharePoint, Monday, or similar. Experience managing scheduling or contracts workflows, especially across international time zones. Some exposure to finance or accounting processes (e.g., invoice processing, expense tracking, document management).

Why RAP?

We believe that great people power great work. RAP offers:

• Flexible, remote-first working arrangements
• A collaborative, multicultural, mission-aligned culture
• Competitive salary (GBP 30,000–40,000)
• Comprehensive benefits and generous paid leave
• Meaningful work with global impact

We are looking for an experienced candidate to provide administrative support to SEA’s training and partnerships function.

About SEA

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.

About the role

You will undertake a range of administrative tasks in relation to the technical infrastructure and systems needed to support and deliver our training offer.  You will support the administration of some broader relationship and partnership outcomes. This includes routine tasks in relation to the administration of our CRM (Salesforce) and other partnership tools and processes as necessary. 

This role will also support our efforts to grow the training offer by assisting with elements of the sales process — such as responding to enquiries, following up leads, and maintaining accurate records of prospects and bookings. While no formal sales experience is required, a proactive and relationship-focused approach is key, alongside a willingness to support the promotion of SEA’s mission and training opportunities to new and existing audiences. 

Together we can transform responses and save lives.

What we offer

• 25 days annual leave plus Statutory Bank Holidays
• Home working (UK based) with travel as required
• Flexible working 
• 5% Employer Pension Contribution 
• 5 Wellbeing Days (non contractual)
• Reflective practice
• Health Cash Plan, including Employee Assistance Programme 
• Enhanced sick pay, family leave and carer’s leave 
• The chance to be part of our highly professional, supportive team

To apply

Please apply via our website.

Applications open from 6 October and close at 11.59pm on 26 October 2025. Interviews will take place virtually, week beginning 1 December 2025.

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

SEA is a Disability Confident Committed, and Kinship Friendly Employer.

Rosa is on the lookout for someone dynamic, organised, and dedicated to step into this key role within our small and committed team.

We’re looking for someone who is confident managing day-to-day finances and admin with the skills and curiosity to support our systems. This is a home-based, varied and hands-on role, ideal for someone who loves making things run smoothly behind the scenes and takes pride in getting the details right.

If you are motivated, eager to learn, and excited about helping a mission-driven organisation stay organised and efficient—we would love to hear from you.

Responsibilities

This role is a broad role, covering finance administration, systems administration as well as supporting in a wide variety of tasks across the organisation’s work.

Key tasks

Finance

• Manage day to day finances using Xero, ensuring payments are made as scheduled
• Perform all day-to-day bookkeeping duties using Xero and Excel
• Maintain all necessary accounting records including invoices, expenses, payments and transactions
• Ensure payments are made as scheduled and processed through the bank
• Review and maintain supplier records, (including subscriptions, memberships, insurance etc.) 
• Maintain accurate financial information regarding donations and grants, including sources of donations and Gift Aid
• Assist with Annual Reports and Accounts process and with annual audit process

Systems administration

• Act as main point of contact for our IT support provider and main systems administrator on our databases (Beacon) and project management tool – no prior experience of these systems is required but you must have a willingness to learn.
• Act as GDPR officer, ensuring data retention and GDPR compliance across the organisation.
• Maintain and update records and processes on project management software.
• Maintain an effective filing and data management system for the organisation across Microsoft SharePoint
• Induct and train staff on new systems and processes.

HR support

• Coordinate the recruitment and induction of staff and contractors.
• Maintain Rosa’s staff handbook, ensuring agreed changes are implemented.
• Lead on Health and Safety compliance across the organisation
• Assist in the policy development and policy review schedule.

Governance support

• Service quarterly Board of Trustee meetings, including collating and formatting of papers
• Maintain accurate Trustee records
• Manage information relating to the Charity, including legal documentation required by external bodies

Grant Administration support

• Process funding awards, including processing payments
• Updating and reconciling grants database with financial management system and 360 giving data
• Undertake regular database cleaning ensuring data is stored correctly.

Philanthropy and Partnerships support

• Assist in the organisation of events
• Support in the transition to a new fundraising database
• Support the recording and reconciliation of donations on the fundraising database, ensuring records are maintained and up to date

How to apply

To apply please download the Job Pack below and follow the instructions to apply via our on-line application form.

Please note, for the link to the application to work, you will need to download the pack.

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for an effective and compliant operations function (finance, HR, programmes/projects, governance). You will help the charity to scale its operations sustainably and ensure the charity complies with its legal and governance responsibilities. We are looking for a proactive individual who has an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload.

KEY RESPONSIBILITIES

Finance and HR

• Liaise with outsourced bookkeepers (also payroll providers) to ensure timely/accurate information flow.
• Oversee income and expenditure budgets and performance, processing of donations and scheduled payments, and ensuring accurate and consistent coding.
• Work with accountants to support year-end accounts and coordinate annual report production.
• Produce and circulate monthly management accounts and other reports for the Board.
• Support Trustees with designated responsibilities e.g. finance, risk, governance.
• Oversee recruitment, onboarding and HR record-keeping (including freelancers).
• Maintain accurate, compliant data in our CRM (Donorfy), including prompt input of donations.

Charitable projects

• Support the planning and coordination of secured charitable projects, liaising with project partners, monitoring delivery milestones, payment schedule and working with the wider team to maximise success.
• Compiling project monitoring/evaluation data from project partners to support excellent impact reporting.

Governance and operations

Together with the volunteer Charity Secretary:

• Coordination of Board meetings and AGMs, agendas, papers and minutes.
• Maintain central registers (trustee attendance/terms, governance documents, policies, risk, safeguarding training etc).
• Fulfil statutory and regulatory responsibilities, including filing of annual accounts.
• Advise trustees on governance best practice, in line with Charity Commission guidance.
• Management of policies, procedures and operational systems (including the CRM) that strengthen internal controls and identify opportunities to improve cost efficiency.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice, including delivering the responsibility of data protection lead.
• Maintain relationships with volunteer Independent Advisors and commissioned service providers e.g. finance, HR and legal to ensure compliance/best practice.

Job Title: Regional Fundraising Coordinator

Location: Home-based or Hybrid (with 1 day per week in the London Office)

Hours:  35 hours per week (Part-time and flexible working requests welcomed)

Contract type:  Fixed Term contract until 30/06/2026

Salary:  £26,580 per annum (Home-based) - £29,241  per annum (Hybrid)

What we do:              We help young people through cancer                                 

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who will support the success of the Regional Fundraising team by coordinating a range of processes, projects and ways of working to create better collaboration and consistency across the team, enabling us to meet our team objectives of securing sustainable income.
• Someone who can monitor and take ownership of all regular Regional Processes e.g. Monthly financial reporting, basic database (CARE) checks/reporting, risk assessment process, setting up team meeting and conducting research.
• Someone with a data driven mindset and confident in representing the team’s data needs to other teams such as Data team and CRM Migration team.
• Someone confident in liaising with other teams across the charity as needed (e.g. obtaining data from data team, bringing back key information on upcoming campaigns etc).

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. 
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by the end of 22nd October 2025, 1st Stage Interviews Wednesday 29th October online and 2nd Stage Interviews 5th November online.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions. If you would like to opt into this scheme, please tick ‘yes’ on the application form.

Please note in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.

Please note: we’re unable to offer individual feedback at the shortlisting stage.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please get in touch with the HR Team.

Camp Jojo is a small/medium, but growing charity with a committed team of Trustees, Special Advisors, and Volunteers. This is a chance to contribute to a dynamic organisation and work in a supportive environment. In particular, Camp Jojo’s extension of its work to Nags Head Farm, Appleby, Cumbria, is new; with Open Days held in 2025, and the first camps to be held in August 2026.

The holder of this post will be critical to this development; working to establish a sister site in Cumbria to Ivy Farm on Mersea island, Essex, with a well tried and tested model of operations. The role of Nags Head Farm: Operations Manager (Families and Site Ops) is to offer leadership and administrative support to key functions of Camp Jojo at Nags Head Farm, and to members of the Camp Jojo Board, in relation to the camps held at Nags Head Farm.

The Contractor will handle clerical and logistics tasks for the organisation in a timely and efficient way. The primary task of the Nags Head Farm: Operations Manager will be to oversee family applications to the camps, and to maintain and develop data bases in support of this. They will hold a key role in relation to communications with the families pre-, during, and post-camps. In addition, they will attend and minute meetings, and contribute to camp operations in planning etc. They may need to work flexibly, according to the seasonal demands of the charity.

They will attend the first day (Friday) of each camp The Nags Head Farm: Operations Manager will have a varied and sometimes high-pace job environment. As such, they will need to handle multiple tasks, manage their own time well, interact professionally with the wider Camp Jojo community, and be very good communicators.

Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities. 

You will support the design, delivery, evaluation and resourcing of projects, by providing high-quality support and co-ordination as a member of several project delivery teams. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team. We would particularly welcome candidates with experience or an interest in energy advice, health inequalities, community research and supporting underserved communities and organisations.

You will be self-motivated and committed to delivering results in order to solidify Action Hampshire’s reputation as a trusted and impactful deliverer of funded projects and services. You will be committed to Action Hampshire’s values and have an understanding of, and an empathy with, the culture and values of the VCSE sector.

Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues, communities and partner organisations. There may also be opportunity to work on other innovative Action Hampshire projects. In this role you will be able to grow valuable experience of the voluntary sector and know you are making a real difference to people and communities across Hampshire.

There has never been a more exciting time to join our talented, expert and friendly team. Our senior leadership team is working to embed our new culture and ways of working, driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. 

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for the development and delivery of public fundraising and engagement activities, building new and existing relationships with community, individual and business supporters. You will be the first point of contact for the charity, providing exceptional administration and an outstanding supporter experience. You will also proactively secure new support, and be involved in wider campaigns and events, to help the charity significantly grow income year on year.

We are looking for a proactive individual to join our small team. Someone with an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload. We are looking for someone who prides themselves on delivering exceptional stewardship to build new and long-lasting relationship with supporters, whilst also continuously seeking new opportunities to grow income.

KEY RESPONSIBILITIES

Engagement

• Build rich relationships through exceptional and inspirational stewardship to increase retention, average gift and supporter experience.
• Organise acquisition/engagement events and campaigns (online and in-person), showcasing our projects and creating a deeper connection with the charity.
• Serve as the primary point of contact to the public, responding promptly to all enquiries, providing information, advice and support.
• Identify fundraising stories to enhance marketing/communications activity.

Fundraising

• Proactively secure new support from businesses, individuals and community groups using a planned process of cultivation, conversion and stewardship - including: 1. Businesses: charity of the year, staff fundraising, sponsorship. 2. Community: individual fundraising, schools, groups, official charity for third party events. 3. Individuals: one-off/appeals, regular giving, in-memoriam/celebration and legacies
• Create engaging fundraising campaigns that increase profile, secure new support and increase income.
• Proactively identify opportunities for retaining, growing or diversifying income from existing supporters.
• Actively network to raise the profile of the charity and identify opportunities for new support.
• Recruit, support and coordinate volunteers to support for fundraising and engagement activity.

Data/administration

• Ensure prompt and effective supporter communications, particularly when thanking donations.
• Maintain accurate, compliant data in our CRM (Donorfy), growing the database and improving data quality.
• Use data insight to prepare reports and analyse performance to identify trends and opportunities.
• Monitor/evaluate income and KPIs making recommendations for remedial action or growth opportunities.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice.

At Viva, we want children everywhere to have life in all its fullness. Viva inspires, supports and connects networks of churches and community-based organisations to work together to make a bigger, better and longer-lasting impact in the lives of children.

We do this by providing coaching, supporting programme implementation, helping them access funding, creating tools to measure impact, and facilitating a global community of learning.

As Viva's Finance & Operations Manager, you will ensure the smooth running of the organisation’s finance and operational systems. You’ll be in a hands-on role, responsible for day-to-day bookkeeping, financial administration, and supporting core operational processes for the UK charity and overseas entities. Working alongside the COO and Finance Director, you will help ensure Viva remains financially sound, compliant and efficient. Through all this, you will play a vital role in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.

Your responsibilities will include:

• Finance: undertaking and managing the efficient day-to-day operation of Viva’s finance function 
• Operations: ensuring the effective operation of our logistics, IT infrastructure and data

This role will suit you if:

• you have a demonstrated track record of financial management experience
• you are experienced in managing operational systems, in particular IT and data protection
• you have an accountancy qualification e.g. minimum AAT Level 3 
• you are a great problem solver with high levels of accuracy and attention to detail
• you are looking to join a welcoming, creative, supportive and international team

Location: this role can be remote, hybrid or office-based in Viva’s Oxford office with occasional travel to the office or other locations in the UK

Hours: 37.5 hours a week, Monday to Friday

Salary: £40,000 per annum

Reporting to: Finance Director

How to apply: Take a look at the full job description and person spec in the Job Information Pack and then click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions about your relevant skills. Please note that you will need the right to live and work in the UK to apply for this role.

Key dates: the closing date will be midnight on Sunday 26th October 2025. Interviews will be held online on Thursday 6th November 2025.

Frazzled is a small mental health and wellbeing charity founded by Ruby Wax OBE based on the power of emotional openness. Our free, volunteer-led meetings run online every single day of the year, offering people a chance to share, listen and feel heard in a supportive community.

We're looking for a confident and positive self starter with a high level of emotional intelligence, attention to detail and excellent communication skills to be our new Project Support and Administrative Officer.

 You will play a vital role in coordinating our schedule of peer-support meetings, managing our busy inboxes, supporting our volunteers and ensuring our internal systems and processes are well organised and working smoothly. You will work closely with our Co-Heads of Training and Programmes to plan and manage service delivery, support the recruitment, wellbeing, training and development of volunteers, as well as provide day-to-day running of our services. Supporting the Chief Executive and Head of Fundraising, you will contribute to Frazzled’s fundraising and development by providing administrative support and helping to organise events, meetings and reports.

Frazzled runs meetings throughout the day, from early in the morning until late in the evening seven days a week. The Project Support and Administrative Officer will be responsible for scheduling meetings and supporting our Facilitators with issues when they arise.
Please note that there will be some evening and weekend work expected when emergency tech or meeting issues arise.

We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times.

Key responsibilities
 

Core Programme:

• Manage the delivery of all Frazzled meetings by being the main point of contact for day-to-day queries, managing the day to day running of core programmes, ensuring documents, schedules, records and systems are all up to date, and being on call to deal with any issues that arise.

• Respond to all public enquiries in a helpful and efficient manner

• Manage the Frazzled meeting schedule by arranging our meetings with volunteers and uploading them onto our booking website

• Design all pre- and post- volunteer meeting polls and ensure these are completed

• Host Ruby Wax public meetings with Ruby on Zoom
   

Volunteer Support:

• Support the Heads of Training and Programmes in the recruitment, support and training of volunteers

• Be confident in having constructive conversations via Zoom, phone and email with our stakeholders and volunteer network

• Ensure all volunteer records, DBS and training tracking is maintained and updated, and arranging training meetings

• Assess feedback forms from volunteers that may highlight problems or risks within meetings and manage these accordingly

• Support all volunteers in case of distress, queries, updates, problem solving alongside the Heads Training and Programmes

• Support and minute monthly volunteer meetings

• Write a monthly volunteer newsletter

Data and internal operations

• Manage and oversee all data collection from the core programme meetings, including analysis and presentation of results to staff, volunteers and trustees.

• Build and maintain relationships with prospective and existing partners

• Support CEO and Head of Fundraising with funding applications and relevant administration tasks

• Maintain office systems and the central filing system

• Support the smooth running of quarterly trustee meetings, including preparing papers and reports

• Assist colleagues whenever necessary.

Shared Responsibilities with wider team

• Design and rollout ongoing participant feedback surveys, evaluate survey data and present conclusions/proposals for next steps to internal stakeholders.

• Manage continuous improvement projects to support the organisation and your own development 

• Help with the development and implementation of the Frazzled strategy.

• Assist in the production of the Annual Report of the charity and other publications and publicity material.

• Represent the organisation at external meetings where appropriate.

PERSON SPECIFICATION

Essential

• Excellent written and verbal communication skills, with an ability to engage confidently and compassionately with a range of people

• Outstanding organisational skills, attention to detail and the ability to manage multiple priorities and deadlines

• A collaborative team player with a positive, creative and flexible approach to problem-solving

• A proactive self-starter who can oversee projects from start to finish

• Strong IT skills and confident using a range of online systems (e.g. Zoom, Google G-Suite, Canva, databases, online scheduling systems)

• Confident in collecting, analysing and reporting data

• Discretion and compassion when handling sensitive information

• Willingness to work flexibly across the week, including some evenings and weekends when required

• An understanding of and compassion for the challenges faced by people feeling frazzled

Desirable

• Experience working in the charity or mental health and wellbeing sector

• Experience of working with or coordinating volunteers

Warm Welcome Fundraising Assistant

Location: Fully remote with flexible working arrangements 

Salary: £26,000 per year FTE, dependent on experience 

Contract: We are open to this role being part time (0.6 or 0.8 FTE) or full time. We offer fully flexible working.
Closing date for applications: 19th October 2025, 11:59pm.

*Please note, both a CV and a cover letter must be submitted for applications to be considered.

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: w/c 20th October 2025

Start Date – ASAP – this is a new post. 

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign  and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.

On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together.

The Opportunity

This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people’s lives, this could be the perfect role for you.

You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects.

Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign.

In the role you will:

Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities.

Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders.

Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions.

Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator.

Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities.

Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed.

Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice.

Support the logistical planning for fundraising and wider team events.

Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks.

Take initiative to explore new areas of fundraising and contribute to innovation.

Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work.

Essential Skills and Experience

1. Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines.

2. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite.

3. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders.

4. A reliable team player who can prioritise work effectively and manage tasks under pressure.

5. Good numeracy skills and the ability to work on simple budgets.

Desirable Skills and Experience

1. Experience in fundraising or donor management within a charity or nonprofit organisation.

2. Knowledge of data protection and GDPR compliance for handling donor information.

3. Basic marketing skills, including experience with digital content creation and donor engagement.

4. A proactive learner with a passion for exploring new areas of fundraising and personal growth.

5. An interest in supporting community-focused initiatives like the Warm Welcome Campaign.

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

•  Organised with effective time management skills. 

Working arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. 

• This role is remote, full-time, with flexible working arrangements

• All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

Supporting your application

• If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.

• We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Fundraising Assistant role’ in the email subject line and we’ll get back to you as soon as we can. 

• Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. 

• For more information, visit our website or find us on X at @goodfaith 

To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025.  Please use ‘Application for Fundraising Assistant role’ in the email subject line.