Data office administrator jobs
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
Deliver an outstanding service to residents and internal stakeholders by ensuring properties are well-maintained, resident needs are met promptly, and all interactions
reflect professionalism, empathy, and efficiency.
Key Responsibilities:
Provide a positive image of Stoll to its customers, stakeholders, and other relevant outside bodies.
Provide input to the Corporate Plan and Team Plans through participation in Organisational, Departmental and Team Meetings.
Provide appropriate ‘team’ cover in the absence of other staff as reasonably requested.
Specific Responsibilities:
- Deliver excellent customer service to internal and external customers, always aiming to enhance the customer experience.
- Respond promptly to resident inquiries and resolve issues efficiently and professionally.
- Cover front of House and Reception Duties, greeting all stakeholders is a professional and courteous manner.
- Coordinate maintenance and repairs to ensure properties are maintained to a high standard.
- Monitor contractor performance and follow up on incomplete or delayed works to
ensure service quality and resident satisfaction, whilst keep thing customer informed. - Manage resident move-ins and move-outs, including inspections and addressing any
defects. - Ensure accurate and thorough logs are maintained and monitored from issue inception
to satisfactory resolution. - Liaise with relevant teams to ensure all safety certificates (gas, electric, fire) and risk assessments are up to date and accessible.
- Contribute to void property turnaround by coordinating inspections, ensuring remedial works are completed quickly, and preparing properties for new tenants.
- Assist with organising and attending resident meetings, open days, and community engagement events to build positive relationships and gather feedback.
- Provide administrative support for organisational related processes.
- Maintain confidentiality and handle sensitive resident information in accordance with GDPR and data protection policies.
- Use internal systems to log interactions, raise repairs, and track progress.
- Monitor trends in customer feedback and complaints to identify recurring issues and suggest service improvements.
- Assist in the preparation and distribution of newsletters, notices, and digital updates for residents.
- Stay informed on organisational policies and complete relevant training to ensure consistent and compliant service delivery.
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
The client requests no contact from agencies or media sales.
Are you an experienced administrator who is passionate about animal welfare?
We’re looking for an Individual Giving Coordinator, who will play a critical part in coordinating activity and supporting leadership across our Individual Giving directorate, which includes various fundraising teams.
What does this role do?
As Individual Giving Coordinator, you’ll:
- work closely with Heads of department across Individual Giving, regularly updating to key project plans and owning the administration of the full fundraising plan for the directorate,
- play an instrumental role in the smooth running of team events, from planning for conference to taking minutes and distributing actions at meetings,
- Prepare data for use across the directorate, including preparing regular and ad-hoc reports for internal and external audiences,
- collaborate with colleagues in internal communications to ensure the work of the directorate is shared with the rest of the organisation consistently.
Interviews for this role are provisionally scheduled for week commencing 15th December 2025 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need some experience providing administrative support to a team, preferably combined with a good understanding of fundraising. You’ll have excellent time management and organisational skills, as well as strong communication skills to interact with a variety of stakeholders. You’ll need some project management skills, with experience of coordinating multiple, competing priorities and working closely with leadership to move projects forward.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Operations & Executive Support Manager, you’ll play a pivotal role in keeping the organisation running smoothly. You’ll work at the heart of our Corporate Function, ensuring our systems, people, and processes are efficient and aligned with our mission. There is no line management initially but if the team grows, we will discuss this with you.
Reporting directly to the CEO, you’ll provide both operational leadership and executive support - helping the CEO and wider team stay focused on impact. You’ll also work with our Head of Programmes to ensure coordination across the charity.
This role would suit you if you’re highly organised, proactive, and thrive in a fast-paced environment where no two days are the same. You might currently be an Operations Officer, Senior Administrator, or Project Manager, ready to step up into a broader, more strategic role.
JOB DETAILS
- Job Title - Operations & Executive Support Manager
- Responsible to - Chief Executive Officer
- Salary - Between £29,500 & £31,000 depending on experience
- Contract - Full-Time (38 hours per week) - From time to time, you may be required to work some evenings and weekends. These are usually communicated well in advance. We expect team members to work from the office at least three days per week, but we offer flexibility to balance this with remote working. This is a one-year fixed-term contract, with the likelihood of renewal subject to funding availability.
- Closing date - 14 December 2025
WHAT YOU’LL BE DOING
1. Operational Coordination (40%)
-
Oversee day-to-day organisational operations, systems, and processes.
-
Maintain and improve internal systems & processes (task & project management).
-
Manage supplier relationships (insurance, IT, HR, utilities, etc.).
-
Support programme quality assurance by collating data and reviewing reports.
-
Lead internal projects to improve efficiency and staff experience.
2. Executive Support (25%)
-
Provide comprehensive diary management for the CEO and organisation-wide initiatives.
-
Prepare briefings, reports, and presentation materials when required.
-
Support the CEO with governance papers, communications, and meeting follow-up.
-
Represent the CEO in communications with stakeholders as required.
3. People & Culture (20%)
-
Coordinate HR administration, recruitment logistics, and onboarding.
-
Support the delivery of wellbeing and culture initiatives.
-
Plan internal events, training sessions, and away days.
-
Maintain accurate staff records and support internal communications.
4. Governance & Strategy Support (15%)
-
Prepare and circulate Board and sub-committee papers.
-
Maintain organisational policies and compliance registers.
-
Monitor progress against operational plans and key performance measures.
-
Support internal and external reporting requirements (funders, trustees, etc.).
KNOWLEDGE AND SKILLS REQUIRED
Essential
-
Experience in operations, project management, or executive support.
-
Excellent organisation and time management skills.
-
Strong written and verbal communication.
-
Understanding of governance and charity operations.
-
Proficiency in digital tools (e.g. Asana, Google Workspace, HR/CRM systems).
-
Excellent communication and influencing skills, with experience engaging confidently with senior stakeholders, funders, and partners.
-
Proven ability to oversee multiple projects, and ensure timely delivery of outcomes.
Desirable
-
Experience in the charity, youth, or public policy sectors.
-
Knowledge of safeguarding or quality assurance processes.
-
Experience of monitoring, evaluation, and reporting on programme impact.
-
Ability to analyse and present data clearly.
We value potential over perfection. If you’re missing one or two of the above skills, don’t worry, as most can be learnt.
ORGANISATIONAL INFORMATION
Youth Leads UK has a small yet mighty team, so you may be required to take on other duties and responsibilities from time to time.
All staff are expected to:
-
Adhere to the policies and procedures in the Youth Leads UK staff policy handbook.
-
Maintain confidentiality at all times in line with organisational policies.
-
Successfully complete an enhanced DBS check and provide two independent references before appointment.
-
Actively promote an inclusive and diverse culture within the organisation.
The post holder must have confirmation of eligibility to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).
HOW TO APPLY
There are several routes and stages to apply for this role.
Stage 1 - Application (by 14 December 2025)
-
Apply via ‘Charity Jobs’, submitting a CV (no more than two sides of A4) and a covering letter explaining why you’re the ideal candidate.
Stage 2 - Video Screening (by 20 December 2025)
-
If we think there’s a match based on your application, we’ll invite you to a short video interview consisting of up to three questions, with a two-minute limit for each answer.
-
Please note that we’ll be screening applications as they come in, which means the earlier you apply, the more time you’ll have to prepare for each stage.
Stage 3 - Final Interview (early January 2026)
-
If we think there’s a match following your application and video screening, we’ll invite you to an in-person interview at our offices in MediaCity, Salford.
-
Interviews are currently scheduled for 5 & 6 January 2026. If these dates are difficult for you, please let us know by contacting us.
The closing date for Stage 1 applications is 23:00 on 14 December 2025
Youth Leads UK is an award-winning charity getting the voice of young people heard and acted upon.


The client requests no contact from agencies or media sales.
This is a fantastic opportunity for an experienced bookkeeper to join our thriving synagogue, where your expertise will help keep our financial systems accurate, efficient, and future-ready. You’ll play a vital role in supporting our dynamic community programmes by ensuring our finances are well-managed and compliant with charity requirements. You’ll handle a variety of tasks, from processing payments, maintaining ledgers, and reconciling accounts, to managing income from multiple sources and supporting the preparation of financial reports. Beyond the day-to-day, you’ll help provide clear, insightful analysis to support decisionmaking, by helping colleagues and volunteer leaders understand the story behind the numbers. We’re looking for someone with solid experience in bookkeeping—ideally within a charity, community, or faith-based organisation. You’ll be meticulous and accurate in managing transactions and reporting, proactive in identifying opportunities to enhance our systems, and eager to contribute to a collaborative team. This position offers a valuable opportunity within a friendly and supportive team, and to contribute to the effective management of our financial resources. If you’re ready to take on a varied and rewarding role, using your skills to support the day-to-day and the future of our synagogue’s finances, we’d love to hear from you.
At FRS, we strive to connect people to one another, to their Judaism and to the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AtaLoss is seeking an organised, proactive and mission-driven Executive Assistant for our Church Engagement department to support the continued growth of The Bereavement Journey® and our work equipping churches to become Bereavement Friendly. This full-time role provides essential administrative, digital, coordination, resourcing and delivery support, for webinars, events, resources, websites and church engagement activities, helping to expand our reach and impact across denominations in the UK.
Working closely with the Head of The Bereavement Journey® and Church Engagement, you will manage administrative processes, source and assess suitable Bereavement Friendly Church material and resources, update website content, support online programme delivery, coordinate communications, resource practitioners and monitor engagement data. This role is ideal for someone who enjoys varied work, can balance detail with initiative, communicates sensitively and effectively, and thrives in a purpose-driven Christian environment. As AtaLoss continues to grow nationally, this role offers the opportunity to contribute to meaningful change and strengthen bereavement support within churches and communities.
The client requests no contact from agencies or media sales.
The Onboarding team welcomes newly hired employees and delivers a seamless onboarding journey. In this role, you will play a key part in supporting our Onboarding Coordinators to manage the end-to-end process, ensuring every new starter has a great experience and a smooth transition into their role.
You will assist with the day-to-day coordination of onboarding for all new BHF employees. This includes managing candidate details, references, DBS checks (where required), and right to work checks. You will track the progress of new starters, chase outstanding documentation, and ensure proposed start dates are met.
You will also handle onboarding queries and escalate any issues relating to offers or screening processes. Alongside essential daily tasks that keep the onboarding process running smoothly, you’ll act as first point of contact. You will check, challenge, and escalate where necessary, providing valuable opportunities to learn, grow, and develop expertise in recruitment and onboarding.
Working closely with the team, you’ll take ownership of your tasks and use initiative to keep time-sensitive actions on track, ensuring KPIs and SLAs are consistently achieved.
About You
You will have previous experience providing administrative support to a team, ideally within Recruitment or HR, and working in a fast-paced environment. You can deliver at pace, prioritise effectively and manage high volumes of documentation and data with accuracy and efficiency.
Ideally, you will have experience using a Recruitment Applicant Tracking System (ATS) and feel confident navigating systems to keep processes moving. A strong communicator, you will build excellent working relationships with internal teams and external partners, such as our Technology team and DBS checking provider.
With exceptional attention to detail and strong time management skills, you will deliver an outstanding onboarding experience that meets, and wherever possible exceeds, the expectations of candidates and hiring managers.
You will have
- Strong communication skills
- A collaborative approach
- Excellent attention to detail
- Experience working in a fast-paced team
- Professionalism, discretion, and respect for confidentiality
- The ability to prioritise and meet deadlines
- A proactive approach to problem solving
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams.
Our vision is a world free from the fear of heart and circulatory diseases.
We’re looking for a Corporate Services Administrator to play a key role in supporting our Corporate Services work. You will be someone who is able to maintain order, craft professional materials, and build positive relationships with colleagues and business partners alike.
Working closely with the Head of Business Development, you’ll ensure the smooth running of our corporate services by managing administrative processes, coordinating training events, and supporting partner engagement. From handling enquiries and maintaining records, to preparing proposals and scheduling meetings, you’ll be at the organisational heart of our corporate facing work.
This role also offers room for creativity: you’ll assist in producing clear, attractive marketing materials, contribute to social media content, and help Lifecentre present a professional, values-led brand to our corporate audiences. It’s a wonderful opportunity for someone who enjoys combining efficiency with design and communication.
The client requests no contact from agencies or media sales.
Overview
The Member Engagement Administrator will play a key role in supporting the eAA’s member engagement and event activities. This post will focus on increasing participation across the Association’s Special Interest Group (SIG) programme, supporting online and in-person events, and assisting in the delivery of the International Awards and International Conference.
The ideal candidate will be proactive, well-organised, and a confident communicator who enjoys working collaboratively with volunteers and external stakeholders. This is an exciting opportunity for someone who wants to contribute to a thriving membership organisation making a real impact in education and assessment innovation.
About the e-Assessment Association
The e-Assessment Association (eAA) is a not-for-profit membership organisation based in the UK that brings together everyone with an interest in digital assessment. Since 2008, the eAA has championed the adoption of technology-enhanced assessment across education, training, and professional learning.
The eAA’s mission is to:
- Provide professional support and facilitate discussion for people working in this field.
- Showcase and promote the positive contributions that technology makes to all forms of assessment.
- Develop and share good practice for both suppliers and consumers of e-Assessment technologies.
We are a small, friendly, and collaborative team with an active and growing global membership. There are always new and exciting projects in the pipeline, with some of our current including a rebrand and the launch of a brand-new website.
Key Responsibilities
Special Interest Group (SIG) Support:
- Manage the administration and coordination of the eAA’s Special Interest Groups.
- Support and prompt volunteer leads to ensure each SIG remains active and productive.
- Coordinate and schedule SIG meetings and online events, including setting up Cvent/ Zoom/Teams sessions and distributing materials.
- Assist with follow-up actions such as publishing content, circulating recordings, and gathering member feedback.
- Monitor engagement levels and prepare summary reports for the Operations Manager and Board.
Event Support (Online and In-person):
- Assist in the setup, promotion, and delivery of online events, including webinars, panel discussions, and SIG sessions.
- Manage speaker liaison, registration processes, and event logistics.
- Support the delivery of major eAA events including the International Conference (2026) and the International Awards Gala Dinner, including administrative coordination and event materials.
- Ensure a positive participant experience by handling communications and post-event follow-up.
Membership and Communications:
- Respond to member and volunteer enquiries in a timely and professional manner.
- Support the creation and distribution of newsletters, announcements, and updates about SIG and event activity.
- Contribute to website updates and online event listings (including management of our online ‘Events Calendar’).
General Administrative Support:
- Maintain accurate records and documentation in shared systems
- Support the wider team on projects or tasks as directed by the Operations Manager.
Collaboration and Teamwork:
- Work closely with internal teams, volunteers, and external partners.
- Attend in-person team meetings and support in-person at Association events (Time-Off-In-Lieu policy in operations for additional hours worked).
General:
- Maintain records, files, and documentation in an organised manner.
- Assist with special projects as required
- Other appropriate tasks and roles as delegated by the Operations Manager
- To undertake other duties which may, from time to time, be necessary to further the work of eAA.
Please note, there will be the occasional requirement (c. 6 times per year) to travel nationally (UK) for events and team meetings. These instances will include overnight stays. There may be future requirement for some international travel.
Qualifications
Essential Skills:
- At least 2 years’ experience in an administrative support role.
- Experience managing events (especially online events such as webinars or small conferences).
- Strong organisational and multitasking skills with high attention to detail.
- Excellent written and verbal communication skills.
- ‘Tech-savvy’ with a willingness and ability to adapt to new technologies and programmes, including AI. Confident using digital tools such as Microsoft Office, Zoom/Teams, and social media platforms.
- Ability to work independently in a remote team environment.
Desirable Skills:
- Experience working in a membership organisation, charity, or non-profit setting.
- Familiar with CRM systems, preferably HubSpot.
- Familiar with content creation tools such as Canva.
- Experience using event platforms such as Cvent.
- Passion for education and technology, with a commitment to promoting the use of e-assessment.
Benefits
- Opportunity to work with a dedicated, friendly team, passionate about advancing e-assessment.
- Professional development and training opportunities.
Working Arrangements
- This is a remote, work-from-home position.
- Occasional travel within the UK will be required for team meetings and events (travel and accommodation expenses covered).
- A Time-Off-In-Lieu (TOIL) policy operates for additional hours worked.
Application process
The e-Assessment Association is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to creating a diverse and inclusive work environment.
Interested candidates should submit their CV and a cover letter detailing their relevant experience and explaining why they are a good fit for this role. Applicants should remove any personal information from their CV and covering letter (name, email address, photograph etc.). We also ask applicants to complete our equality and diversity monitoring form at the point of application.
Applications should be submitted online via our website. We do not accept applications by email. The closing date for this vacancy is Wednesday 26 November, 12:00-noon GMT. If you experience any issues in uploading your application, require this description in a different format, or have any questions about the role, please contact Adam Taylor, Operations Manager.
Interviews will be held online (Teams or Zoom) on Thursday 4 December. Shortlisted candidates will be set a task ahead of interviews, details for which will be communicated following shortlisting. Please note, it is not possible to schedule interviews for any other date than that stated above. Interviews will take place in normal business hours (09:00 – 17:00)
The e-Assessment Association (eAA) has a legal responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to the eAA verifying that you are eligible to work in the UK before you start work.
The client requests no contact from agencies or media sales.
We're looking for an enthusiastic Research and Engagement Officer to plan and deliver engagement and research for our core and project work. This role involves listening and reaching out into communities to understand the experiences and concerns of local people using health and social care services and presenting this feedback to those planning and running services.
An ideal candidate is someone who walks into a room full of strangers and comes out with contacts, stories and having built a trusting connection. This role will include going out to geographical and communities of interest with an aim of making sure that we hear from all of the diverse communities of Wakefield District.
We recognise that research can be a term that puts people off, but we want to make research accessible and manageable for everyone. So, put simply, our research projects are always focussed on hearing from a specific community and we use different methods to reach them effectively and to capture their comments in ways that resonate and have impact.
Purpose
To plan and deliver engagement and research for Healthwatch Wakefield’s core and project work. To understand the experiences and concerns of people using health and social care services in Wakefield District and represent this feedback to service providers and commissioners. The role involves some analysis of data and intelligence to influence change and improve services.
Main Duties and Responsibilities
This is a dynamic role with lots of opportunity to make it your own. We have a small team of Research and Engagement Officers, and each works slightly differently to achieve the shared goal of reaching out and exploring ways to capture and interpret the experiences of people who use local services. The main functions are:
- Engagement
- Research and Project Management
- Data and Intelligence Analysis
Person specification
Essential Criteria:
- Experience of engagement, particularly with seldom heard groups and communities.
- Strong communication and interpersonal skills.
- Strong teamwork skills.
- Capable of working independently and managing a varied workload.
- Experience of using various engagement methodologies, including surveys, focus groups, interviews, and community meetings.
- Experience working with, networking, and developing partnerships with a range of people, including project stakeholders, diverse community groups, and other organisations.
- Experience using various research and engagement methodologies, including surveys, focus groups, interviews, and community meetings.
- Proficient in Microsoft Office, including PowerPoint and Word.
- Commitment to the principles and values of Healthwatch.
- Demonstrates empathy, integrity, and a drive to influence positive change in health and social care.
- Willingness to travel within the Wakefield area.
- Ability to work flexible hours, including occasional evenings and weekends.
Desirable Criteria:
- Experience in data analysis, both quantitative and qualitative.
- Experience producing impact-focused reports and summary documents.
- Familiarity with local services and community needs.
- Knowledge of the voluntary and community sector, especially in Wakefield District.
- Good understanding of health and social care sectors, especially within the Wakefield area.
Your local health and social care champion
The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
The National Office Administrator will support the organisation from our National Office. They will provide key administrative support to central teams, including:
· Communications
· Conservation
· Fundraising & Membership
· Finance
· Human Resources
· Information Governance & ICT
This support will enable teams to undertake their tasks effectively, efficiently, and promote quality experience for our supporters. The post-holder will develop relationships across CCT in supporting teams, maintaining a proactive, dynamic workplan in support of central operational requirements and national initiatives.
They will be the primary point of contact for the National Office, coordinating the day-to-day running of the office and meeting spaces. The post holder will have responsibility for all office related administration and associated project work.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 10am on Friday 28th November 2025.
The interviews will take place in Northampton on Wednesday 10th December 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.
Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025
The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:
- Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
- Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
- Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
- Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
- Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
- Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.
Key Responsibilities:
CRM:
- Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
- Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
- Ensure the CRM provides an effective sales funnel and is an efficient sales process.
- Work with the Box Office Manager to set up on-sales for new productions and events.
- Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
- Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
- Work with the Marketing Manager to produce audience segmentation strategies.
- Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
- Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
- Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.
Sales, Insights and Data:
- Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
- Monitor ticket inventory and introduce strategies for managing ticket holds.
- Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
- Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
- Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
- Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
- Support other departments with data collection and analysis.
Other duties:
- Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
- Support the Marketing Manager with digital advertising.
- Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.
Person Specification
- Enthusiasm for theatre and the work of the Almeida.
- Significant experience of CRM and ticketing systems, ideally Tessitura.
- Digitally and technologically fluent, with understanding of relevant software and systems.
- Knowledge of in-depth ticketing data-analysis and reporting techniques.
- Highly numerate, with an interest in data and statistics.
- Experience of driving forward key audience development objectives.
- Strong attention to detail.
- A creative thinker, problem solver and confident decision maker.
- Excellent verbal and written communications skills.
- Ability and confidence in managing relationships with both internal and external stakeholders.
Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.
Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.
Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.
For a job description and details of how to apply please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Experience Executive
- Hours: Full time - 37.5 hours per week
- Location: Oxford and Hybrid
- Salary: £25,087 - £32,376 per annum
- Closing date: 4th December 2025 at 12 noon
- Interview date: 10th December 2025
Join our team and help make a difference!
Helen & Douglas House is at an exciting point in its journey with a new CEO and a bold five-year strategy. We’re looking for a Supporter Experience Executive to play a vital role in delivering exceptional supporter care and ensuring our fundraising activities run smoothly.
About the Role
As part of our Fundraising Team, you’ll be the first point of contact for our supporters, providing outstanding customer service and stewardship. You’ll manage supporter enquiries, coordinate campaign and event fulfilment, and ensure accurate data handling in line with GDPR and fundraising regulations.
Your responsibilities will include:
- Managing supporter inboxes and handling enquiries with compassion and professionalism.
- Delivering excellent supporter care, including thanking and stewardship.
- Coordinating fulfilment for campaigns, appeals, and events.
- Maintaining accurate supporter records and optimising Gift Aid opportunities.
- Supporting fundraising events and cross-team initiatives.
About you:
- We’re looking for someone who is:
- Experienced in a supporter or client-facing role with exceptional customer service skills.
- Highly organised, able to manage multiple projects and deadlines.
- A strong communicator with excellent attention to detail.
- IT literate, with proficiency in Microsoft Office (CRM experience is a bonus).
- Positive, proactive, and committed to continuous improvement.
Why Join Us?
You’ll be part of a passionate team making a real difference to families and children. We offer a supportive environment, opportunities for development, and the chance to contribute to an ambitious new strategy.
Standard DBS check required.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Closing date 4th November 2025 at 12 noon
Helen & Douglas House
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Protect is looking for a legally trained and excellent manager to oversee the work of our advice team. Our team of 8-10 advisers deals with over 3,000 new cases every year, offering telephone advice on legal rights and how people can raise or escalate whistleblowing concerns safely and effectively. Protect is the leading UK authority in whistleblowing, having over 30 years of expertise advising whistleblowers and providing best practice guidance to employers. We want people to speak up when they witness wrongdoing or risks at work, and our advice on how to whistleblow effectively can stop harm.
You will lead and manage a team of advisers, ensuring that Protect provides expert, accessible and timely support to whistleblowers at a time of increasing demand for free advice. You will oversee the recruitment and training of the team, developing resilient and expert advisers while protecting their wellbeing. You will be proficient in case management systems, have excellent organisational skills, and play a strategic role in developing the service, including by providing case analysis and data for our training and policy functions and advocacy on behalf of our callers.
If you’re interested in helping people speak up in the public interest, we want to hear from you.
The client requests no contact from agencies or media sales.
We're looking for someone who's passionate about our mission, can juggle a varied workload and is reliable and professional.
Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.
This job involves working closely with our CEO and Head of Operations carrying out multiple tasks throughout the day to ensure the smooth running of the charity. So, if you have a can-do attitude, strong experience of administrative processes and office duties then we’d love to hear from you.
It is our mission to create a future where furniture poverty no longer exists and no useable furniture ends up in landfill
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wallace & Gromit’s Grand Appeal is seeking a talented individual to fill a brand-new role in our fundraising team: Individual Giving Assistant.
This role is a fantastic opportunity for an individual with great attention to detail to start or further their fundraising career in a fast-paced, ambitious and creative charity by bringing their skill and passion for people to a role that makes a real difference every day.
- You'll play a vital part in the smooth running of our Individual Giving and supporter care operations, helping manage donations, lotteries, raffles, legacies and in-memory giving.
- You’ll help deliver our ambitious fundraising programme and inspire more people than ever to support our work, while delivering exceptional support to our incredible community of fundraisers and donors.
- You’ll keep our donor database accurate and compliant.
- You’ll help make sure our fundraising runs efficiently across the charity.
Above all, you’ll help ensure every supporter and donor feels part of something extraordinary.
The client requests no contact from agencies or media sales.


