Data office administrator jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real impact on the people who support families across the UK. As our new Deputy Head of HR (Operations & Systems), you’ll shape high‑quality HR services and drive improvements that help our teams thrive.
This is a rare opportunity to lead a newly created function, modernise systems and processes, and strengthen our organisation for the future.
ID 1763 — Deputy Head of HR (Operations and Systems)
Human Resources | Family Action Head Office, London (N1) with hybrid or home-working
29.6 hours per week (part time)
£42,562 – £46,703 FTE (£34,050 – £37,362 based on 29.6 hours per week) per annum
Plus £3,062 Inner London Weighting (if office-based) or £384 (if home-working)
Permanent contract
We are flexible about hours and where this role is based. You can work from our London office (N1) with hybrid working or from home. Home-based staff ideally travel to London once a month, but this is desirable rather than essential.
About Family Action & the Role’s Impact
Family Action has supported people through challenge, change and crisis for over 150 years. We protect children, support young people and adults, and offer direct, practical help to families and communities nationwide.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
As our Deputy Head of HR, you will lead our HR Operations & Systems function, ensuring the delivery of efficient, high‑quality HR services. You’ll oversee and continuously improve core HR processes, systems (including iTrent) and our Payroll relationship. This role blends hands‑on operational leadership with the strategic insight needed to strengthen governance, streamline processes and build overall effectiveness.
If you have significant experience leading HR Operations, Shared Services or HR Systems teams, we would love to hear from you. Your ability to optimise systems and processes, deliver through others and translate operational insight into strategic improvement will make you a strong candidate.
We Want You to Apply — Even If You Don’t Meet Every Requirement
Family Action is a supportive, inclusive employer. If you’re unsure about applying because you don’t meet every point on the Person Specification, please do apply — we value your skills, experience and values, not just checkboxes.
People‑focused, can‑do, excellence and mutual respect aren’t just words for us – they guide every decision we make. If these values inspire you too, you’ll thrive here.
Benefits:
- 30 days’ annual leave (pro rata) plus bank holidays
- Up to 6% matched pension contributions
- Flexible working options from day one
- Enhanced paid sick leave and paid family leave
- Eye care and flu-jab vouchers
- Cycle to Work scheme
- Ongoing professional development and high-quality training
Closing Date: Wednesday 29 April 2026 at 23:59
(We may close early if we find a strong candidate, so early applications are encouraged.)
All appointments are subject to satisfactory Safer Recruitment checks.
Our Commitment to Equality, Diversity & Inclusion
We welcome applications from all sections of the community and will make reasonable adjustments during the recruitment process and in the workplace. We particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and candidates with disabilities as part of our commitment to increasing representation.
Candidates with a disability may apply under the Disability Confident Scheme for priority consideration if they meet the essential criteria.
We will reimburse reasonable travel costs for in‑person interviews.
Family Action typically appoints new starters at the starting point of the salary scale unless experience or exceptional circumstances justify a higher starting point.
We are ideally looking for someone who can join as soon as possible, but this is not essential — please apply regardless of your notice period.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Working as part of the Operations Team you will provide administration assistance to ensure the effective functioning of the Service and also assist with data entry responsibilities. You will also be expected to undertake reception duties when required, helping to welcome clients into our offices.
The role is varied and covers many different aspects of maintaining the organisation and facilities including trouble shooting and being reactive to colleague’s immediate needs.
If you are friendly, well organised and have an eye for detail then this role may interest you. You will need similar experience in a customer facing or administration assistant role in either paid or voluntary and a commitment to work within the aims, principles and policies of the Citizens Advice Service.
The successful applicant will have:
- Experience in providing customer services and administration assistance
- Excellent verbal communication skills including telephone skills.
- Good numeracy and literacy skills
- Excellent attention to detail
- Good IT skills, including MS word, email and the internet.
- An understanding of and commitment to the Aims and Principles of the Citizens Advice service including the service’s Equal Opportunities policies.
The post holder will be required to work across all our offices in the borough according to operational needs.
Closing date: 9.00am Tuesday 21 April 2026
Interviews: Friday 24 April 2026
Artsreach is seeking a highly motivated, creative and strategically minded individual to lead all marketing activity and raise the profile of our work across rural Dorset, crafting compelling stories, producing high‑quality digital and print content, managing press and social media, and developing strategies that strengthen audience engagement.
Artsreach is Dorset’s touring arts charity, presenting a programme of professional theatre, dance, music and participatory activity in rural communities of the county. Supported by Dorset Council, Artsreach is also part of Arts Council England’s National Portfolio, and celebrated its 35th Anniversary in 2025. Since the launch of its first programme in March 1990, Artsreach has been committed to working with volunteers across Dorset to overcome the barriers of rural and social isolation by providing communities with access to professional arts events, firmly believing that engagement enriches quality of life
The Marketing & Communications Officer will play a key role in raising the profile of Artsreach. By immersing yourself in our communities, our programme and the stories behind our work, you will create compelling content and build narratives that effectively communicate who we are and the impact we make to audiences, artists, funders and partners.
You will lead the planning and delivery of audience‑focused marketing and communications activity that increases awareness and strengthens engagement. This includes developing clear communications strategies, producing compelling digital and print content, and managing press, social media and other digital platforms.
A key part of the role is storytelling: gathering data, case studies and evidence of impact from across our programmes, and shaping these into accessible, persuasive communications that speak to the needs of our audience, volunteers, supporters and funders. Working closely with the team and our volunteer promoter network, you will ensure that our activity is visible, our messaging is consistent, and our unique contribution to rural communities is clearly understood.
Working within a small team can at times be highly pressurised, so we require someone who can adapt quickly and contribute positively to a supportive and collaborative working culture. This role will suit an individual with strong experience in cultural marketing, who can bring fresh ideas, confidence with digital tools, and a commitment to widening access to the arts across rural communities.
The client requests no contact from agencies or media sales.
Strategic Programmes Research Executive
We have established a number of high‑profile strategic programmes to drive progress towards a cure. Most recently, we launched the Dementia Frontiers Fund, an ambitious global initiative empowering researchers to tackle the most urgent and complex questions in dementia.
We now have an exciting opportunity for a Research Executive to support the ongoing delivery of our major strategic programmes, providing essential administrative support to ensure their successful delivery, as well as contributing to the development and set‑up of new programmes of work.
This role sits within the Strategic Programmes team in the Research Directorate, an ambitious, supportive and friendly team that funds the best research to transform the lives of people affected by all forms of dementia. We are looking for someone who is highly organised with a good eye for detail, excellent communication skills, and is excited to support our mission.
Key Responsibilities:
Programme Management and Administration
· Work across the Strategic Programmes team and Partnerships function to provide administrative support associated with the delivery of ARUK’s strategic programmes. In particular:
· Support the ongoing management and delivery of the Dementia Frontiers Fund, acting as the central coordination point and primary contact for business administration activities and providing secretariat support as required.
· Manage the Dementia Frontiers Fund email inbox answering queries from researchers and grant awardees promptly and professionally.
· Support the monitoring of the Dementia Frontiers Fund by scheduling progress check-in meetings with awarded teams, supporting programme review processes, and taking accurate meeting notes to ensure effective follow‑up and documentation.
· Help to manage engagement with a wide range of stakeholders in the dementia research landscape, supporting their input into the programmes, with clear note-taking and systematic tracking of interactions and feedback.
Research meetings and events
· Organise research meetings and events by coordinating schedules, travel and accommodation arrangements, venue hiring, catering, and liaising with meeting attendees and ARUK’s Events team.
· Assist with the smooth running of meetings and events to ensure a positive experience for all participants.
Knowledge, skills and experience needed:
· Experience in supporting teams in an administrative capacity
· Overall IT competency and knowledge of Microsoft Office, including Word, Excel, PowerPoint and Outlook
· First degree (or equivalent) in relevant biomedical science
· Knowledge of research funding processes
· Ability to work with a high level of accuracy and attention to detail
· Good organisational skills and the ability to prioritise workload
· Excellent written and verbal communication skills
· Team worker and flexible in approach
· Enthusiastic and professional manner
· Flexibility to work occasional unsociable hours if the role requires
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Administrator
Active Together, Cherry Tree Court, Hull
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Service Administrator you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
Active Together is a multimodal prehabilitation and rehabilitation service that has been developed by world leading academics and practitioners at the Advanced Wellbeing Research Centre (AWRC) at Sheffield Hallam University and funded by Yorkshire Cancer Research.
Reporting to the Services Manager, The Service Administrator will support the operational and patient-facing functions of the Active Together service. This role involves managing NHS referrals, patient bookings, service appointments, and team administration, ensuring seamless coordination of facilities and resources.
The role involves close collaboration with the Yorkshire Cancer Research Active Together Service team and the Hull University Teaching Hospitals (HUTH) clinical staff delivering the Hull service. You will support the Service Manager in delivering the day-to-day operational management of the service premises. Additionally, you will support the administration involved in onboarding new Yorkshire Cancer Research staff, ensuring a smooth transition into the service.
Specifically, you will:
Patient Flow & Service Coordination
- Process patient referrals and book initial assessments, supporting patient onboarding into the Active Together service.
- Schedule and manage patient appointments, including cancellations, waiting lists, and transport arrangements.
- Assist patients with completing necessary questionnaires.
- Maintain accurate service records including any Electronic Patient Record (EPR) system data and oversee efficient discharge processes.
- Support Service Manager in the management of monitoring and quality assurance data and processes.
- Communicate with service users and stakeholders to provide information about Active Together.
- Support service users in navigating the program and signpost them to relevant health and wellbeing resources.
Administrative & Operational Support
- Support the development, implementation and improvement of service administrative systems and processes.
- Support team administration, including diary management, email monitoring, postal management and staff induction support.
- Oversee stock control for office and service consumables and manage third-party cleaning and maintenance contracts.
- Facilitate room bookings for service appointments, team meetings, and events.
- Undertake minute-taking for team meetings.
- Maintain a welcoming and professional environment, ensuring high standards of customer service.
- Manage service facilities ensuring cleanliness, presentation, and functionality.
- Report and escalate safeguarding concerns in line with Yorkshire Cancer Research policies.
Financial & Procurement Management
- Process purchase orders, invoices, and expenses as required.
- Maintain optimal stock levels for patient literature and welcome packs, service equipment, office, and centre supplies.
Other duties
- Support service data collection and evaluation initiatives.
- Provide cover during staff absences and assist in general administrative duties.
- Ensure compliance with mandatory training, governance procedures, and service improvement initiatives.
- Be trained as a First Aider and Fire Marshal and manage the rota for First Aid and Fire Marshal cover
About You
To be considered for this role, you will need:
- To be educated to GCSE level (or equivalent qualifications /experience) to include English Language at grade 4/C or above.
- To have NVQ 3 Business Admin or Customer Services or equivalent experience
- To have demonstrable short courses or equivalent experience in report writing, data collation and analysis of results
- To have experience in administrative role(s) within healthcare or service-based environments
- To have experience of Lorenzo/Patient Administration Systems, databases and information systems
- To have experience of implementing and developing operational and administrative processes and procedures.
- To have experience of working in a role where organisational skills are essential and there is a requirement to work autonomously and as part of various teams across an organisation.
- To have experience of utilising excellent communication and interpersonal skills to engage with a wide range of internal and external stakeholders.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 April 2026. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Location: Dorset Hub, based in Poole
Salary: Grade 1.2 - £26,227 per annum pro rata
Permanent Contract
Part time – 21 hours per week – working pattern to be agreed with successful candidate
Closing date: Thursday 16th April 2026 at 11.30 pm
We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.
About the role
You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people.
You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained are all aspects of this interesting, varied and vital role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone who thrives in a fast paced and busy office environment, you have a flexible approach, are adaptable to change and enjoy learning new skills.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth, Weymouth and Poole as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.
- We prioritise diversity and have an inclusive and open mindset.
CVs without supporting statements will not be considered.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About the Role
We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local’s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin.
This is a newly built role to support the charity’s new ambitious three-year strategy.
Main Objectives
- Develop and deliver the charity’s Impact and Evaluation framework
- Ensure charity’s CRM Salesforce is used at every level of capturing data
Support, develop and manage Lewisham Local’s business functions such as Admin and Premises management
Main Duties and Responsibilities
Impact Measurement
- Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work.
- Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local.
- Run a quarterly impact report for SMT and Board
- Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date
- Act as a champion for this across the team
Manage Admin function
- Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks
- Develop and improve Lewisham Local’s admin processes
Manage premises – support and training will be offered
- Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre
- Support the CEO in developing premises strategy and future proposals
Together with SMT and the CEO manage Lewisham local’s fundraising function, reviewing and contributing to the grant applications.
Core Team Responsibilities
- Build and share knowledge and intelligence internally
- Build strong and effective local relationships across sectors
- Be a visible, active, positive and engaging presence within the community at local events, activities and meetings.
- Contribute and create regular communications content
- Champion the role of local giving, and the contribution of civil society in Lewisham
- Collect and process data, carry out monitoring and evaluation of our impact
- Help other team members at times of increased workload and/or specific events
- Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises
- Manage volunteers to achieve the portfolio and charity’s aims and objectives
- Attend regular team meetings and supervision sessions as required
- Undertake training and development as required
- Contribute to writing grant applications for future projects and core work
This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation
Please see attached the full job description and person specification.
To apply, please send your CV and a supporting statement (maximum 2 side of A4 of each) outlining your relevant experience, motivation and suitability for the role.
The client requests no contact from agencies or media sales.
PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.
Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.
Salary and Location
- Band 2, London Spine points 38-34
- London Salary: £39,911 p.a. rising to £44,466 p.a.
- Based: Clapham. Hybrid working, a minimum of 2 days per week will be required in the office. (During the induction period we expect staff to be in the office full time.)
Successful candidates for the Member Response Team Administrator will be able to demonstrate:
- Experience of providing information and advice to members or customers enquiries
- Maintaining accurate records and extracting data in a CRM database such as Salesforce
- Efficient administrative support for events and meetings
- Effective written and oral communication skills
The main duties of the Member Response Team Administrator role include:
- Providing timely and sensitive support for our members enquiries through a variety of communication channels
- Maintaining accurate and up to date records in our Salesforce database
- Efficient administrative support for conferences, ballots and other activities
The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.
Employer Benefits
You will have access to a generous package of staff benefits including: -
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
Closing date: at 12 midday on Thursday 16 April 2026.
Applications must be received by the closing date and time specified.
Interviews will be held in person at PCS Clapham: Tuesday 12 May 2026 & Wednesday 13 May 2026
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0626
Grade: Band 2, London
Salary:
Spine points 38-34
Starting salary £39,911 p.a. rising to £44,466 p.a.
Location: PCS Clapham
Purpose of the job:
As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.
Responsible to: Member Response Team Leader
Responsible for: Not applicable
Contacts
External:
PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts
Internal:
PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments
Main duties and responsibilities
1. Member Support
- Engage with members, representatives and colleagues through various communication channels including phone and email
- Provide a willingness to adapt to new channels coming onboard and new technologies
- Conduct research to provide information and have a good level of knowledge to support our members
- Signposting on the range of membership benefits PCS offers
- Process and assess benefit claims in line with policy
- Support members to access assistance from local reps within the PCS activist structure
- Liaise with lay officials and colleagues to identify and take ownership of resolving any issues within the local bargaining areas
- Support PCSs goal of member retention
- Ensure cases allocated via CRM, and cloud-based calls are worked effectively and efficiently
- Work with the Team Leader to resolve and escalate members queries via the case management system
2. Telephony Support
- Use cloud-based telephony service for inbound and outbound calls
- Provide prompt and accurate call back advisory role
- Provide a rapid response service to enquires from PCS representatives and members
3. Maintain CRM database
- Use Salesforce based CRM to create and amend membership records
- Ensure information security and Data Protection by maintaining good practice for GDPR/DPA compliance
- Update payment records of members in a timely fashion. Identify and address any issues which may arise with external payroll teams
- Update, maintain and restructure activists, branch, group and employer information
- Support members, lay officials and colleagues to access digital channels to promote self-service maintenance of the database
- Ensure all union policies are adhered to, with particular reference to subscription policy
4. Office Support
- Full range of clerical and office administrative support
- Use Microsoft Office suite including Word, Excel, Outlook, SharePoint, email, internet and intranet to carry out day to day duties
- Arrange for and distribute newsletters, circulars, etc
- Send, receive and deal with correspondence and electronic mail
- Set up and maintain computerised databases, spreadsheets, etc
- Maintain efficient filing systems (shared and individual), both paper-based and electronic
- Undertake routine day to day tasks
- Actively manage the Support Services mailboxes
5. Meetings, Conference, Election, Ballot and Events Arrangements
- Draft agendas and supporting documents, prepare materials, collate and distribute for meetings, conferences, events and training courses according to relevant timetables
- Attend meetings, conferences, etc and produce accurate records in a timely manner
- Follow up action points where appropriate
- Liaise with operational staff, specialists and elected representatives on diaries
- Arrange meetings and book rooms, refreshments, travel arrangements and accommodation where appropriate
- Liaise with external organisations to secure information, materials, and to confirm attendance of speakers, etc
- Deal with expenses claim forms and other costs arising from meetings, and conferences where appropriate
- Ensure all accessibility and equal opportunities matters are established and are met
- Assist with the administration of group events including conferences and elections
- Assist with the administration of national and group ballots, elections in line with legal, rule and policy requirements
- Ensure that the Unions systems and procedures are protected against electoral and balloting malpractice or unfairness
6. Teamwork
- Provide feedback on improvements required to CRM systems to aid the development of new technologies and working methods within the department
- Maintain confidentiality of sensitive issues at all times
- Provide assistance to members of the team through support, guidance and training
- Attend and participate in team meetings
- Draft/update information required for the team
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Willing to work outside normal office hours and location subject to personal circumstances, and advance notice
Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0626
Date: March 2026
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a member or customer-focused role providing information and advice in writing and over the telephone
- Maintaining and updating accurate database records
- Organising events/meetings internally and externally
TRAINING
- (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Preferred knowledge of Salesforce
- Impact and use of digital and IT applications, including Word, Excel, Outlook, SharePoint, email, internet and intranet
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Ability to organise and prioritise multiple tasks to meet deadlines and agreed service levels
- Ability to extract, manipulate and handle numerical and categorical data
- Communicate effectively orally and in writing
- Ability to handle sensitive situations effectively
- Ability to handle confidential information
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
We’re recruiting a highly organised, IT‑proficient Admin & Triage Officer to support our fast‑paced Single Point of Access.This role is perfect for someone who enjoys working at pace, solving problems and supporting colleagues and residents with confidence.
While you will be employed by BVSC, your day-to-day role will sit within One Bexley working closely with the consortium partners and Local Authority.This role will act as the single point of contact for all enquiries, referrals and information requests into the consortium.
The role requires excellent organisational skills, strong multitasking ability and high-level IT competence (particularly in excel) and managing shared systems such as SharePoint and CRM databases. You will play a crucial role in triaging referrals, managing the shared inbox and phone line, supporting data processes, producing information updates and supporting the wider team with administrative coordination.
If you’re calm, efficient and great with people, this could be the role for you.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Role & Responsibilities
Working with approximately 45 staff, the HR & Admin Officer will provide effective and well-organised HR and administrative support across the organisation. The role ensures smooth people processes, reliable administrative coordination and highquality support for the CEO and Senior Leadership Team (SLT).
The role also plays a key part in bringing colleagues together by coordinating internal events, including the planning and delivery of all-staff Together Days.
Our commitment as a People Team is to help the wider staff group on their journey within Ygam. We aim to provide an environment which brings out the best in our team, so that they can provide the best possible service to the people we support.
Who are we looking for?
We are looking for an organised and proactive HR & Admin professional who is motivated by supporting people and contributing to our cause.
If successful in this role, you will be a trusted first point of contact for colleagues and a discreet, reliable support to senior leaders. With excellent attention to detail and strong IT skills, you will manage the employee lifecycle, maintain accurate records and coordinate diaries, meetings and travel.
You’ll also play a key role in creating a positive colleague experience, including bringing people together through well‑planned internal events. Above all, you’ll share our values and enjoy helping a purpose‑driven organisation to make a difference.
Role Requirements
Duties will include but not be limited to:
HR Support
• Act as a first point of contact for routine HR queries, providing timely and professional advice.
• Administer the employee lifecycle, including onboarding, contracts, changes of terms, probation and leaver processes.
• Maintain accurate and confidential employee records, ensuring GDPR compliance at all times.
• Support recruitment administration, including interview coordination, offers and pre-employment checks.
• Provide administrative support for absence management, performance reviews and appraisal processes.
• Assist with HR reporting and people data as required.
CEO & Senior Leadership Team Support
• Provide confidential and proactive administrative support to the CEO and SLT.
• Coordinate diaries, meetings and scheduling, ensuring effective use of time.
• Book and manage travel arrangements, including transport, accommodation and itineraries.
• Arrange and prepare meeting rooms, including room bookings, catering and technology requirements.
Together Days & Internal Events
• Take ownership of the planning, booking and coordination of all-staff Together Days.
• Source and manage venues, suppliers, catering, travel and accommodation as required.
• Coordinate logistics, timelines and budgets to ensure events run smoothly.
• Communicate clearly with colleagues before and after events.
• Gather feedback to support continuous improvement of future events.
Administration & Office Support
• Provide general administrative support to ensure the effective running of the organisation.
• Maintain HR templates, policies and people documentation.
• Support invoice processing and supplier administration linked to HR and events.
• Act as a reliable point of contact for internal administrative queries.
At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.
Person Specification
Essential
• Previous HR Officer/administration experience.
• CIPD L3 qualification (or working towards).
• Experience in working with senior stakeholders.
• Excellent knowledge and proficiency with MS Office tools and an aptitude for learning new software and systems.
• Excellent communication skills, both verbal and written, with a high level of professionalism and discretion.
• Excellent organisational and time management skills plus ability to multi-task and work to deadlines within a busy environment.
• Flexible team player, excellent interpersonal skills and a willing to adapt to changes.
• Experience in developing and maintaining internal processes and filing systems.
• Confident in dealing with difficult conversations and complex situations.
• Ability to work independently with minimal supervision, while also functioning effectively as part of a team.
• Commitment to the mission and values of the organisation, with a genuine passion for making a positive impact.
• Professional and positive manner and approachable to establish and maintain good working relationships at all levels.
• Understanding of (and commitment to) an inclusive culture.
• Employment rights to live and work in the UK
Desirable
• Experience of organising events or staff away days.
• Previous experience of working within the Charity sector.
• Working knowledge of Health & Safety requirements.
The client requests no contact from agencies or media sales.
PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.
Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.
Salary and Location
- Band 2, Regional, Spine points 41-37
- Regional Salary: £36,646 p.a. rising to £40,901 p.a.
- Based: Birmingham. Hybrid working, a minimum of 2 days per week will be required in the office. (During the induction period we expect staff to be in the office full time.)
Successful candidates for the Member Response Team Administrator will be able to demonstrate:
- Experience of providing information and advice to members or customers enquiries
- Maintaining accurate records and extracting data in a CRM database such as Salesforce
- Efficient administrative support for events and meetings
- Effective written and oral communication skills
The main duties of the Member Response Team Administrator role include:
- Providing timely and sensitive support for our members enquiries through a variety of communication channels
- Maintaining accurate and up to date records in our Salesforce database
- Efficient administrative support for conferences, ballots and other activities
The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.
Closing date: at 12 midday on 14 April 2026
Applications must be received by the closing date and time specified.
Interviews will be held in person at PCS Birmingham: Thursday 7 May 2026
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0526
Grade: Band 2, Region
Salary:
Spine points 41 - 37
Starting salary £36,646 p.a. rising to £40,901 p.a.
Location: PCS Birmingham
Purpose of the job:
As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.
Responsible to: Member Response Team Leader
Responsible for: Not applicable
Contacts
External:
PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts
Internal:
PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments
Main duties and responsibilities
1. Member Support
- Engage with members, representatives and colleagues through various communication channels including phone and email
- Provide a willingness to adapt to new channels coming onboard and new technologies
- Conduct research to provide information and have a good level of knowledge to support our members
- Signposting on the range of membership benefits PCS offers
- Process and assess benefit claims in line with policy
- Support members to access assistance from local reps within the PCS activist structure
- Liaise with lay officials and colleagues to identify and take ownership of resolving any issues within the local bargaining areas
- Support PCSs goal of member retention
- Ensure cases allocated via CRM, and cloud-based calls are worked effectively and efficiently
- Work with the Team Leader to resolve and escalate members queries via the case management system
2. Telephony Support
- Use cloud-based telephony service for inbound and outbound calls
- Provide prompt and accurate call back advisory role
- Provide a rapid response service to enquires from PCS representatives and members
3. Maintain CRM database
- Use Salesforce based CRM to create and amend membership records
- Ensure information security and Data Protection by maintaining good practice for GDPR/DPA compliance
- Update payment records of members in a timely fashion. Identify and address any issues which may arise with external payroll teams
- Update, maintain and restructure activists, branch, group and employer information
- Support members, lay officials and colleagues to access digital channels to promote self-service maintenance of the database
- Ensure all union policies are adhered to, with particular reference to subscription policy
4. Office Support
- Full range of clerical and office administrative support
- Use Microsoft Office suite including Word, Excel, Outlook, SharePoint, email, internet and intranet to carry out day to day duties
- Arrange for and distribute newsletters, circulars, etc
- Send, receive and deal with correspondence and electronic mail
- Set up and maintain computerised databases, spreadsheets, etc
- Maintain efficient filing systems (shared and individual), both paper-based and electronic
- Undertake routine day to day tasks
- Actively manage the Support Services mailboxes
5. Meetings, Conference, Election, Ballot and Events Arrangements
- Draft agendas and supporting documents, prepare materials, collate and distribute for meetings, conferences, events and training courses according to relevant timetables
- Attend meetings, conferences, etc and produce accurate records in a timely manner
- Follow up action points where appropriate
- Liaise with operational staff, specialists and elected representatives on diaries
- Arrange meetings and book rooms, refreshments, travel arrangements and accommodation where appropriate
- Liaise with external organisations to secure information, materials, and to confirm attendance of speakers, etc
- Deal with expenses claim forms and other costs arising from meetings, and conferences where appropriate
- Ensure all accessibility and equal opportunities matters are established and are met
- Assist with the administration of group events including conferences and elections
- Assist with the administration of national and group ballots, elections in line with legal, rule and policy requirements
- Ensure that the Unions systems and procedures are protected against electoral and balloting malpractice or unfairness
6. Teamwork
- Provide feedback on improvements required to CRM systems to aid the development of new technologies and working methods within the department
- Maintain confidentiality of sensitive issues at all times
- Provide assistance to members of the team through support, guidance and training
- Attend and participate in team meetings
- Draft/update information required for the team
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Willing to work outside normal office hours and location subject to personal circumstances, and advance notice
Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0526
Date: March 2026
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a member or customer-focused role providing information and advice in writing and over the telephone
- Maintaining and updating accurate database records
- Organising events/meetings internally and externally
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Preferred knowledge of Salesforce
- Impact and use of digital and IT applications, including Word, Excel, Outlook, SharePoint, email, internet and intranet
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Ability to organise and prioritise multiple tasks to meet deadlines and agreed service levels
- Ability to extract, manipulate and handle numerical and categorical data
- Communicate effectively orally and in writing
- Ability to handle sensitive situations effectively
- Ability to handle confidential information
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Orbis UK is delighted to offer the role of HR and Governance Manager, a new position for the charity, as the organisation seeks to grow and build on past successes to reach its target of achieving £10m income in the next 5 years.
This role is critical to supporting a highly performing group of staff and trustees as we seek to transform lives through the prevention and treatment of blindness. This role will sit within the Business Support Team, which is responsible for the day to day running of the organisation and will be crucial in creating a revised HR strategy and ensuring that the organisation’s compliance with key statutory and regulatory requirements are maintained at all times. The successful postholder will work collaboratively with the Director of Finance and Operations to meet these objectives, but also will have a central role in identifying opportunities for growth within the HR and Governance function to ensure that good practice, wellbeing and compliance work hand in hand with one another and is embedded within the ethos of the organisation for the benefit of its staff and, ultimately, our beneficiaries.
In addition, the successful postholder will work with the Board of Trustees to provide Executive Assistant level support to enable the Board to meet its obligations and to ensure that they can conduct the business of the charity in the most efficient and effective manner. You will be privy to sensitive and confidential information, attending meetings in order to take summary minutes and provide clerking services, including the issuing of papers, monitoring Companies House and Charity Commission requirements and acting as counsel to the Senior Management Team and the Board, where appropriate.
You will line manage and work with the Business Support Administrator, also a new post, that will provide support to you and the wider staff team. The recruitment of both these posts simultaneously provides a unique opportunity to a new postholder to shape this role and set out the strategy for this directorate and take ownership of demonstrable change within the organisation.
We are looking for someone who has a Level 5 CIPD or equivalent qualification with demonstrable experience in supporting and developing a HR strategy and/or working at an EA level working with senior executives across different sectors. Knowledge of the NGO sector is desirable, but we are open to applications from across disciplines and expertise if you can demonstrate your aptitude for the role with a hunger to learn or for someone who is keen to translate their HR experience into this broad and interesting role.
The main responsibilities of this role include:
- To line manage and work with the Business Support Administrator and to provide a responsive problem solving and supportive HR service to managers across the organisation.
- To support and advise the Senior Leadership Team to develop and deliver a strong HR strategy embedding best practice while continuing to build a positive, inclusive and high performing culture strongly aligned with Orbis’s values.
- To support the Director of Finance and Operations (DFO) to provide high-quality, responsive and effective support to the Orbis Board and its sub-committees.
- To deliver a HR strategy and solutions in high performing teams, and balance compliance with taking a progressive attitude towards embracing the opportunities and challenges of embedding values-led principles within an organisation.
Benefits of working for Orbis UK
Before completion of probation:
- Competitive Salary benchmarked annually
- Minimum 25 days holiday pro-rated increasing with length of service
- Life Assurance Policy (4 x salary)
- Employee Assistance Programme
- E-learning Courses
- Social Activities
- Flextime
- Free Sight test
After completion of probation:
- Matched employer pension contribution up to a maximum of 10% of basic salary
- Interest free season ticket loan
- Cycle to work scheme
- Contribution to cost of new prescription glasses
- Possibility of an overseas project visit after 3 years’ service
Application and interviews
Closing Date: 28th April 2026
First Interviews: 1st or 5th May 2026
Second Interviews: 11th or 12th May 2026
Start Date: ASAP
All applicants must have the legal right to live and work in the UK. Unfortunately, we won’t be able to reply to all applications, so if you haven’t heard from us by 30th April 2026, your application has not been successful.
Safeguarding
Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Epic is looking for a Finance & Administration Officer to support the Operations Department of an international charity supporting high-impact non-profit organisations.
The Finance & Administration Officer will work under the leadership of the Director of Finance & Administration.
This position will allow the successful candidate to acquire hands-on experience across payroll coordination, organisational operations, financial administration, and grantmaking support within a fast-growing international non-profit organisation. As a portion of the Epic team is based in Paris, a good working knowledge of French (spoken and written) is required.
This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to demonstrate flexibility, adaptability, and the ability to take ownership while working independently.
Epic offers an enriching and agreeable work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.
Responsibilities
Financial & Grant Coordination
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Support Epic’s bi-annual grantmaking process, including but not limited to drafting and distributing grant agreements and archiving documentation.
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Manage the process of financial reporting from Epic’s portfolio organisations, coordinating with the Operations and Programs teams to verify compliance with Epic’s reporting requirements.
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Assist with administrative monitoring of supported organisations, including data collection and documentation management.
-
Process invoices and reimbursements, maintaining accurate payment trackers and supporting financial operations.
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Collect, organise, and archive invoices and accounting documentation to ensure financial compliance and efficient record keeping.
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Initiate bank transfers in the absence of the responsible person.
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Review donation records in Salesforce, help reconcile them with the accounting records, and ensure supporting documentation is complete and properly archived.
HR admin & Payroll Management
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Maintain and update HR policies, including the Employee Handbook, ensuring compliance with labour laws and regulations in the UK and France.
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Manage employment contract administration for employees, interns, volunteers, and consultants or any other type of contracts across France and the UK, ensuring compliance with relevant legal frameworks.
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Manage payroll for France and the UK directly through the PayFit payroll platform, ensuring accuracy, timely processing, and compliance with local employment and tax regulations.
-
Coordinate relationships with external benefits and training partners (e.g. healthcare providers, occupational health department (France), and training bodies.
-
Support managers with recruitment and onboarding processes across teams (distributing screening questionnaires, preparing onboarding plans, coordinating onboarding logistics, etc.).
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Manage administrative onboarding and offboarding for employees, interns, and volunteers, ensuring a smooth and well-structured integration and offboarding process.
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Help organize team trainings and monitor individual staff trainings.
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Manage and update workplace risk assessments.
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Help manage all other obligatory processes stipulated by the labour code.
Operations & Administrative Management
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Conduct research and manage procurement processes for administrative goods and services.
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Maintain office supplies, services, and operational inventory, ensuring timely procurement and efficient management.
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Support regulatory declarations and submissions to relevant authorities and institutional stakeholders.
-
Contribute to the optimisation and streamlining of administrative and operational workflows.
Other Responsibilities
-
Provide support on additional HR, financial, or operational projects as required.
-
Any other task that may be requested in the scope of these general responsibilities.
Position Requirements
-
Must have the right to work in the United Kingdom
-
Proven professional experience within a startup or small non-profit/charity environment, demonstrating the ability to operate effectively in a fast-evolving international organisation.
-
Dynamic, open, and autonomous disposition
-
Strong organisational and project management skills with the ability to manage multiple priorities with an impeccable attention to detail
-
Good knowledge of HR administration and employment practices in international or multi-country environments
-
Excellent level of English and professional working proficiency in French (written and spoken). Please note that interviews will be conducted in both English and French.
-
Mastery of Google Suite and the Microsoft Office Suite. Experience with Salesforce or another CRM is also desired.
-
Minimum of 4 years of relevant professional experience
Contract Details
-
Position based in London, UK.
-
Contract type Permanent – Full-time
-
Working hours: 40 hours per week
-
Salary range: £32-37k / gross annual
-
Position to fill as soon as possible.
Employee Benefits
-
Flexible Work Arrangements: Up to 2 days of teleworking per week.
-
5 weeks of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year's.
-
Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
-
Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions 3%.
-
£150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
-
Workplace Amenities: Access to modern workplace amenities: onsite cafes and snacks, and recreational facilities.
Epic is a global foundation that exists to empower and protect children, youth and our planet. We bridge the gap between nonprofits forging solutions
The client requests no contact from agencies or media sales.
Job Title: Programme Funding Administrator
Contract Type: 6 month fixed term (with the possibility of extending)
Location: Hybrid WeWork Kings Cross office (minimum 3 days a week) / remote working (up to 2 days a week)
Salary: £30,500 (London Living Wage)
Working Hours: Full time 40 (we are open to discussing the possibility of reduced hours, flexible start and finish times, or compressed hours)
Role Purpose
The Programme Funding Assistant has four core functions:
- Provide administrative support across a portfolio of income generation streams - Assist in identifying and cultivating strategic partnerships and fundraising relationships, support the development of funding applications, managing donor requirements, reporting to donors, and analysing data.
- Coordinate TASC’s granting programme - Managing all tasks associated with the annual granting cycle including communication to grantees, including identifying new grantees, supporting the contracting process and supporting the development of the Annual Impact Report.
- Provide administrative and research support across TASC’s programme portfolio (Illicit Trade, Education and Responsible Business)
- General administrative support including TASC’s CRM system
Position in the organisation
- Reports to the CEO but works across all programme pillars to support effective fundraising and granting processes.
Key Relationships
- Internal relationships - TASC team, consultants, contractors
- External relationships - Donors, grantee organisations
Main Responsabilities
Will include, but are not limited to:
1. Grant and Donor Administration (50%)
- Coordination of a portfolio of 5 and 6-figure donors or grantors, with oversight and support from the CEO, securing repeat donations and increasing support where possible
- Administration of existing grants, ensuring that terms are adhered to and reporting processes are managed effectively
- Administration of donor communications
- Support the development of proposals in line with the objectives and guidelines of the prospective grantor outlining why funding is needed, how the project will positively impact beneficiaries, and how the funds will be allocated and managed throughout the project
- Prospecting and researching all donor types (including major donors, corporates, and trusts and foundations) that have aligned priorities
- Lead the donor engagement calendar, including drafting communications and touch points to key donors throughout the year
2. Granting (20%)
- Supporting the drafting and processing of all contracts at the annual granting phase
- Coordinating communications to grantee organisations
- Administering the grantee reporting process
- Managing the collation of partner reports and support the drafting the Annual Impact report for the programme
3.Programmes (Illicit Trade, Education, and Responsible Business) (20%)
- Undertake research across programme workstreams
- Support in the organisation and coordination of events both in the UK and internationally, this could include venue booking, guestlist coordination and liaising with vendors
- Monitor news reports related to forced labour in business supply chains and other programme areas
4. General administration and management of the CRM (10%)
- Coordinate meetings and managing the team and CEO calendar
- Report internally on portfolio of relationships and prospects from the CRM, keeping the CRM and internal information management systems updated with records, contact, confidence levels and forecasted donations.
This job description is not exhaustive. It merely acts as a guide, particularly as this is a new role, and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This role provides essential administrative and coordination support to WGN’s partnerships, ensuring the smooth delivery of collaborative projects across WGN's CouRAGEus and Ascent partnerships.
As Partnerships Administrator, you will support day-to-day partnership activity, including coordinating meetings, maintaining accurate records, supporting communications, and assisting with events and stakeholder engagement. You will play a key role in keeping partnership systems organised, accessible, and effective, while contributing to high-quality, values-led delivery.
You will work closely with the Partnerships Lead and internal teams, as well as external partners, helping to ensure strong communication, effective collaboration, and consistent information sharing.
This role is offered on a part-time basis (3 days / 21 hours per week).
Job description
As the Partnerships Administrator, you will:
-
Provide high-quality administrative and coordination support across partnership activity
-
Organise meetings, take accurate minutes, and manage correspondence
-
Maintain records, databases, and shared systems with accuracy and confidentiality
-
Support the delivery of partnership communications, including newsletters and updates
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Assist with event coordination and stakeholder engagement
-
Contribute to monitoring, reporting, and quality assurance processes
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Build positive working relationships with partners and colleagues
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Work collaboratively across teams to support effective partnership delivery
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Demonstrate a commitment to equity, inclusion, and survivor-centred practice
Closing date and interviews
This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.
We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.










