Data office administrator jobs

Working as part of the Operations Team you will provide administration assistance to ensure the effective functioning of the Service and also assist with data entry responsibilities. You will also be expected to undertake reception duties when required, helping to welcome clients into our offices.

The role is varied and covers many different aspects of maintaining the organisation and facilities including trouble shooting and being reactive to colleague’s immediate needs.

If you are friendly, well organised and have an eye for detail then this role may interest you. You will need similar experience in a customer facing or administration assistant role in either paid or voluntary and a commitment to work within the aims, principles and policies of the Citizens Advice Service.

The successful applicant will have:

• Experience in providing customer services and administration   assistance
• Excellent verbal communication skills including telephone skills.
• Good numeracy and literacy skills
• Excellent attention to detail
• Good IT skills, including MS word, email and the internet.
• An understanding of and commitment to the Aims and Principles of the Citizens Advice service including the service’s Equal Opportunities policies.

The post holder will be required to work across all our offices in the borough according to operational needs.

Closing date: 9.00am Tuesday 21 April 2026

Interviews: Friday 24 April 2026

Artsreach is seeking a highly motivated, creative and strategically minded individual to lead all marketing activity and raise the profile of our work across rural Dorset, crafting compelling stories, producing high‑quality digital and print content, managing press and social media, and developing strategies that strengthen audience engagement.

Artsreach is Dorset’s touring arts charity, presenting a programme of professional theatre, dance, music and participatory activity in rural communities of the county. Supported by Dorset Council, Artsreach is also part of Arts Council England’s National Portfolio, and celebrated its 35th Anniversary in 2025. Since the launch of its first programme in March 1990, Artsreach has been committed to working with volunteers across Dorset to overcome the barriers of rural and social isolation by providing communities with access to professional arts events, firmly believing that engagement enriches quality of life

The Marketing & Communications Officer will play a key role in raising the profile of Artsreach. By immersing yourself in our communities, our programme and the stories behind our work, you will create compelling content and build narratives that effectively communicate who we are and the impact we make to audiences, artists, funders and partners.

You will lead the planning and delivery of audience‑focused marketing and communications activity that increases awareness and strengthens engagement. This includes developing clear communications strategies, producing compelling digital and print content, and managing press, social media and other digital platforms.

A key part of the role is storytelling: gathering data, case studies and evidence of impact from across our programmes, and shaping these into accessible, persuasive communications that speak to the needs of our audience, volunteers, supporters and funders. Working closely with the team and our volunteer promoter network, you will ensure that our activity is visible, our messaging is consistent, and our unique contribution to rural communities is clearly understood.

Working within a small team can at times be highly pressurised, so we require someone who can adapt quickly and contribute positively to a supportive and collaborative working culture. This role will suit an individual with strong experience in cultural marketing, who can bring fresh ideas, confidence with digital tools, and a commitment to widening access to the arts across rural communities.

Strategic Programmes Research Executive

We have established a number of high‑profile strategic programmes to drive progress towards a cure. Most recently, we launched the Dementia Frontiers Fund, an ambitious global initiative empowering researchers to tackle the most urgent and complex questions in dementia.

We now have an exciting opportunity for a Research Executive to support the ongoing delivery of our major strategic programmes, providing essential administrative support to ensure their successful delivery, as well as contributing to the development and set‑up of new programmes of work.

This role sits within the Strategic Programmes team in the Research Directorate, an ambitious, supportive and friendly team that funds the best research to transform the lives of people affected by all forms of dementia. We are looking for someone who is highly organised with a good eye for detail, excellent communication skills, and is excited to support our mission.

Key Responsibilities:

Programme Management and Administration

· Work across the Strategic Programmes team and Partnerships function to provide administrative support associated with the delivery of ARUK’s strategic programmes. In particular:

· Support the ongoing management and delivery of the Dementia Frontiers Fund, acting as the central coordination point and primary contact for business administration activities and providing secretariat support as required.

· Manage the Dementia Frontiers Fund email inbox answering queries from researchers and grant awardees promptly and professionally.

· Support the monitoring of the Dementia Frontiers Fund by scheduling progress check-in meetings with awarded teams, supporting programme review processes, and taking accurate meeting notes to ensure effective follow‑up and documentation.

· Help to manage engagement with a wide range of stakeholders in the dementia research landscape, supporting their input into the programmes, with clear note-taking and systematic tracking of interactions and feedback.

Research meetings and events

· Organise research meetings and events by coordinating schedules, travel and accommodation arrangements, venue hiring, catering, and liaising with meeting attendees and ARUK’s Events team.

· Assist with the smooth running of meetings and events to ensure a positive experience for all participants.

Knowledge, skills and experience needed:

· Experience in supporting teams in an administrative capacity

· Overall IT competency and knowledge of Microsoft Office, including Word, Excel, PowerPoint and Outlook

· First degree (or equivalent) in relevant biomedical science

· Knowledge of research funding processes

· Ability to work with a high level of accuracy and attention to detail

· Good organisational skills and the ability to prioritise workload

· Excellent written and verbal communication skills

· Team worker and flexible in approach

· Enthusiastic and professional manner

· Flexibility to work occasional unsociable hours if the role requires

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

A fantastic opportunity has arisen to join a growing team at the Academy, where you will play a pivotal role in delivering:

- An MEL system that drives real change. You’ll go beyond collecting interesting data - focusing instead on strengthening MEL practices to generate meaningful insights, ask the right evaluation questions, and ultimately support improvements that enhance the Academy’s overall impact.
- A high-quality internal support function. You’ll ensure colleagues across the organisation receive timely, expert MEL guidance, advice and hands-on support, enabling them to make informed, evidence-based decisions.
- A robust evidence base on the effectiveness of the Academy’s work. Your contribution will help shape the future programme portfolio and strengthen the Academy’s fundraising efforts by demonstrating clear value and impact.

In this role, you will provide expert support to MEL activity across a diverse product portfolio. This includes supporting the development of MEL plans and frameworks, updating MEL tools and assisting on data collection, cleaning, analysis and management. Your primary focus will be championing the use of data and evidence to inform and improve product design across the Academy.

Our location

Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.

Who are we?

Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change to global health pandemics and cyber threats.

The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age. 

With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.

Why work for us?

We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.

This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.

We are looking for talented people who want to make a difference, to join our team – is this you?

For more information and to apply, please visit our careers page.

Closing date: 20 April 2026.

Interview date: w/c 5 May 2026.

With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.

Location: Dorset Hub, based in Poole

Salary: Grade 1.2 - £26,227 per annum pro rata

Permanent Contract

Part time – 21 hours per week – working pattern to be agreed with successful candidate

Closing date: Thursday 16th April 2026 at 11.30 pm

We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.

About the role

You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people.

You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration.  Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained are all aspects of this interesting, varied and vital role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone who thrives in a fast paced and busy office environment, you have a flexible approach, are adaptable to change and enjoy learning new skills.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team 

Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth, Weymouth and Poole  as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.

• We prioritise diversity and have an inclusive and open mindset.

CVs without supporting statements will not be considered. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About the Role

We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local’s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin.

This is a newly built role to support the charity’s new ambitious three-year strategy.

Main Objectives

• Develop and deliver the charity’s Impact and Evaluation framework
• Ensure charity’s CRM Salesforce is used at every level of capturing data

Support, develop and manage Lewisham Local’s business functions such as Admin and Premises management

Main Duties and Responsibilities

Impact Measurement

• Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work.
• Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local.
• Run a quarterly impact report for SMT and Board
• Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date
• Act as a champion for this across the team

Manage Admin function

• Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks
• Develop and improve Lewisham Local’s admin processes

Manage premises – support and training will be offered

• Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre
• Support the CEO in developing premises strategy and future proposals

Together with SMT and the CEO manage Lewisham local’s fundraising function, reviewing and contributing to the grant applications.

Core Team Responsibilities

• Build and share knowledge and intelligence internally
• Build strong and effective local relationships across sectors
• Be a visible, active, positive and engaging presence within the community at local events, activities and meetings.
• Contribute and create regular communications content
• Champion the role of local giving, and the contribution of civil society in Lewisham
• Collect and process data, carry out monitoring and evaluation of our impact
• Help other team members at times of increased workload and/or specific events
• Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises
• Manage volunteers to achieve the portfolio and charity’s aims and objectives
• Attend regular team meetings and supervision sessions as required
• Undertake training and development as required
• Contribute to writing grant applications for future projects and core work

This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation

Please see attached the full job description and person specification.

PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.

Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.

Salary and Location

• Band 2, London Spine points 38-34
• London Salary: £39,911 p.a. rising to £44,466 p.a.
• Based: Clapham. Hybrid working, a minimum of 2 days per week will be required in the office. (During the induction period we expect staff to be in the office full time.)

Successful candidates for the Member Response Team Administrator will be able to demonstrate:

• Experience of providing information and advice to members or customers enquiries
• Maintaining accurate records and extracting data in a CRM database such as Salesforce
• Efficient administrative support for events and meetings
• Effective written and oral communication skills

The main duties of the Member Response Team Administrator role include:

• Providing timely and sensitive support for our members enquiries through a variety of communication channels
• Maintaining accurate and up to date records in our Salesforce database
• Efficient administrative support for conferences, ballots and other activities

The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.

Employer Benefits

You will have access to a generous package of staff benefits including: -

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

Closing date: at 12 midday on Thursday 16 April 2026.

Applications must be received by the closing date and time specified.

Interviews will be held in person at PCS Clapham: Tuesday 12 May 2026 & Wednesday 13 May 2026

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR

Ref: 0626

Grade: Band 2, London

Salary:

Spine points 38-34

Starting salary £39,911 p.a. rising to £44,466 p.a.

Location: PCS Clapham

Purpose of the job:

As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.

Responsible to: Member Response Team Leader

Responsible for: Not applicable

Contacts

External:

PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts

Internal:

PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments

Main duties and responsibilities

1. Member Support

• Engage with members, representatives and colleagues through various communication channels including phone and email
• Provide a willingness to adapt to new channels coming onboard and new technologies
• Conduct research to provide information and have a good level of knowledge to support our members
• Signposting on the range of membership benefits PCS offers
• Process and assess benefit claims in line with policy
• Support members to access assistance from local reps within the PCS activist structure
• Liaise with lay officials and colleagues to identify and take ownership of resolving any issues within the local bargaining areas
• Support PCSs goal of member retention
• Ensure cases allocated via CRM, and cloud-based calls are worked effectively and efficiently
• Work with the Team Leader to resolve and escalate members queries via the case management system

2. Telephony Support

• Use cloud-based telephony service for inbound and outbound calls
• Provide prompt and accurate call back advisory role
• Provide a rapid response service to enquires from PCS representatives and members

3. Maintain CRM database

• Use Salesforce based CRM to create and amend membership records
• Ensure information security and Data Protection by maintaining good practice for GDPR/DPA compliance
• Update payment records of members in a timely fashion. Identify and address any issues which may arise with external payroll teams
• Update, maintain and restructure activists, branch, group and employer information
• Support members, lay officials and colleagues to access digital channels to promote self-service maintenance of the database
• Ensure all union policies are adhered to, with particular reference to subscription policy

4. Office Support

• Full range of clerical and office administrative support
• Use Microsoft Office suite including Word, Excel, Outlook, SharePoint, email, internet and intranet to carry out day to day duties
• Arrange for and distribute newsletters, circulars, etc
• Send, receive and deal with correspondence and electronic mail
• Set up and maintain computerised databases, spreadsheets, etc
• Maintain efficient filing systems (shared and individual), both paper-based and electronic
• Undertake routine day to day tasks
• Actively manage the Support Services mailboxes

5. Meetings, Conference, Election, Ballot and Events Arrangements

• Draft agendas and supporting documents, prepare materials, collate and distribute for meetings, conferences, events and training courses according to relevant timetables
• Attend meetings, conferences, etc and produce accurate records in a timely manner
• Follow up action points where appropriate
• Liaise with operational staff, specialists and elected representatives on diaries
• Arrange meetings and book rooms, refreshments, travel arrangements and accommodation where appropriate
• Liaise with external organisations to secure information, materials, and to confirm attendance of speakers, etc
• Deal with expenses claim forms and other costs arising from meetings, and conferences where appropriate
• Ensure all accessibility and equal opportunities matters are established and are met
• Assist with the administration of group events including conferences and elections
• Assist with the administration of national and group ballots, elections in line with legal, rule and policy requirements
• Ensure that the Unions systems and procedures are protected against electoral and balloting malpractice or unfairness

6. Teamwork

• Provide feedback on improvements required to CRM systems to aid the development of new technologies and working methods within the department
• Maintain confidentiality of sensitive issues at all times
• Provide assistance to members of the team through support, guidance and training
• Attend and participate in team meetings
• Draft/update information required for the team

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy and adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Willing to work outside normal office hours and location subject to personal circumstances, and advance notice

Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR

Ref: 0626

Date: March 2026

Location: PCS Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a member or customer-focused role providing information and advice in writing and over the telephone
• Maintaining and updating accurate database records
• Organising events/meetings internally and externally

TRAINING

• (including continuous professional development)
• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training

KNOWLEDGE

• Preferred knowledge of Salesforce
• Impact and use of digital and IT applications, including Word, Excel, Outlook, SharePoint, email, internet and intranet
• Knowledge and understanding of trade unions and work of the public sector

SKILLS

• Ability to organise and prioritise multiple tasks to meet deadlines and agreed service levels
• Ability to extract, manipulate and handle numerical and categorical data
• Communicate effectively orally and in writing
• Ability to handle sensitive situations effectively
• Ability to handle confidential information

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

We’re recruiting a highly organised, IT‑proficient Admin & Triage Officer to support our fast‑paced Single Point of Access.This role is perfect for someone who enjoys working at pace, solving problems and supporting colleagues and residents with confidence.

While you will be employed by BVSC, your day-to-day role will sit within One Bexley working closely with the consortium partners and Local Authority.This role will act as the single point of contact for all enquiries, referrals and information requests into the consortium.

The role requires excellent organisational skills, strong multitasking ability and high-level IT competence (particularly in excel) and managing shared systems such as SharePoint and CRM databases. You will play a crucial role in triaging referrals, managing the shared inbox and phone line, supporting data processes, producing information updates and supporting the wider team with administrative coordination.

If you’re calm, efficient and great with people, this could be the role for you.

PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.

Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.

Salary and Location

• Band 2, Regional, Spine points 41-37
• Regional Salary: £36,646 p.a. rising to £40,901 p.a.
• Based: Birmingham. Hybrid working, a minimum of 2 days per week will be required in the office. (During the induction period we expect staff to be in the office full time.)

Successful candidates for the Member Response Team Administrator will be able to demonstrate:

• Experience of providing information and advice to members or customers enquiries
• Maintaining accurate records and extracting data in a CRM database such as Salesforce
• Efficient administrative support for events and meetings
• Effective written and oral communication skills

The main duties of the Member Response Team Administrator role include:

• Providing timely and sensitive support for our members enquiries through a variety of communication channels
• Maintaining accurate and up to date records in our Salesforce database
• Efficient administrative support for conferences, ballots and other activities

The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.

Closing date: at 12 midday on 14 April 2026

Applications must be received by the closing date and time specified.

Interviews will be held in person at PCS Birmingham: Thursday 7 May 2026

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR

Ref: 0526

Grade: Band 2, Region

Salary:

Spine points 41 - 37

Starting salary £36,646 p.a. rising to £40,901 p.a.

Location: PCS Birmingham

Purpose of the job:

As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.

Responsible to: Member Response Team Leader

Responsible for: Not applicable

Contacts

External:

PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts

Internal:

PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments

Main duties and responsibilities

1. Member Support

• Engage with members, representatives and colleagues through various communication channels including phone and email
• Provide a willingness to adapt to new channels coming onboard and new technologies
• Conduct research to provide information and have a good level of knowledge to support our members
• Signposting on the range of membership benefits PCS offers
• Process and assess benefit claims in line with policy
• Support members to access assistance from local reps within the PCS activist structure
• Liaise with lay officials and colleagues to identify and take ownership of resolving any issues within the local bargaining areas
• Support PCSs goal of member retention
• Ensure cases allocated via CRM, and cloud-based calls are worked effectively and efficiently
• Work with the Team Leader to resolve and escalate members queries via the case management system

2. Telephony Support

• Use cloud-based telephony service for inbound and outbound calls
• Provide prompt and accurate call back advisory role
• Provide a rapid response service to enquires from PCS representatives and members

3. Maintain CRM database

• Use Salesforce based CRM to create and amend membership records
• Ensure information security and Data Protection by maintaining good practice for GDPR/DPA compliance
• Update payment records of members in a timely fashion. Identify and address any issues which may arise with external payroll teams
• Update, maintain and restructure activists, branch, group and employer information
• Support members, lay officials and colleagues to access digital channels to promote self-service maintenance of the database
• Ensure all union policies are adhered to, with particular reference to subscription policy

4. Office Support

• Full range of clerical and office administrative support
• Use Microsoft Office suite including Word, Excel, Outlook, SharePoint, email, internet and intranet to carry out day to day duties
• Arrange for and distribute newsletters, circulars, etc
• Send, receive and deal with correspondence and electronic mail
• Set up and maintain computerised databases, spreadsheets, etc
• Maintain efficient filing systems (shared and individual), both paper-based and electronic
• Undertake routine day to day tasks
• Actively manage the Support Services mailboxes

5. Meetings, Conference, Election, Ballot and Events Arrangements

• Draft agendas and supporting documents, prepare materials, collate and distribute for meetings, conferences, events and training courses according to relevant timetables
• Attend meetings, conferences, etc and produce accurate records in a timely manner
• Follow up action points where appropriate
• Liaise with operational staff, specialists and elected representatives on diaries
• Arrange meetings and book rooms, refreshments, travel arrangements and accommodation where appropriate
• Liaise with external organisations to secure information, materials, and to confirm attendance of speakers, etc
• Deal with expenses claim forms and other costs arising from meetings, and conferences where appropriate
• Ensure all accessibility and equal opportunities matters are established and are met
• Assist with the administration of group events including conferences and elections
• Assist with the administration of national and group ballots, elections in line with legal, rule and policy requirements
• Ensure that the Unions systems and procedures are protected against electoral and balloting malpractice or unfairness

6. Teamwork

• Provide feedback on improvements required to CRM systems to aid the development of new technologies and working methods within the department
• Maintain confidentiality of sensitive issues at all times
• Provide assistance to members of the team through support, guidance and training
• Attend and participate in team meetings
• Draft/update information required for the team

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy and adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Willing to work outside normal office hours and location subject to personal circumstances, and advance notice

Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR

Ref: 0526

Date: March 2026

Location: PCS Birmingham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a member or customer-focused role providing information and advice in writing and over the telephone
• Maintaining and updating accurate database records
• Organising events/meetings internally and externally

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training

KNOWLEDGE

• Preferred knowledge of Salesforce
• Impact and use of digital and IT applications, including Word, Excel, Outlook, SharePoint, email, internet and intranet
• Knowledge and understanding of trade unions and work of the public sector

SKILLS

• Ability to organise and prioritise multiple tasks to meet deadlines and agreed service levels
• Ability to extract, manipulate and handle numerical and categorical data
• Communicate effectively orally and in writing
• Ability to handle sensitive situations effectively
• Ability to handle confidential information

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Orbis UK is delighted to offer the role of HR and Governance Manager, a new position for the charity, as the organisation seeks to grow and build on past successes to reach its target of achieving £10m income in the next 5 years.

This role is critical to supporting a highly performing group of staff and trustees as we seek to transform lives through the prevention and treatment of blindness. This role will sit within the Business Support Team, which is responsible for the day to day running of the organisation and will be crucial in creating a revised HR strategy and ensuring that the organisation’s compliance with key statutory and regulatory requirements are maintained at all times. The successful postholder will work collaboratively with the Director of Finance and Operations to meet these objectives, but also will have a central role in identifying opportunities for growth within the HR and Governance function to ensure that good practice, wellbeing and compliance work hand in hand with one another and is embedded within the ethos of the organisation for the benefit of its staff and, ultimately, our beneficiaries.  

In addition, the successful postholder will work with the Board of Trustees to provide Executive Assistant level support to enable the Board to meet its obligations and to ensure that they can conduct the business of the charity in the most efficient and effective manner. You will be privy to sensitive and confidential information, attending meetings in order to take summary minutes and provide clerking services, including the issuing of papers, monitoring Companies House and Charity Commission requirements and acting as counsel to the Senior Management Team and the Board, where appropriate.

You will line manage and work with the Business Support Administrator, also a new post, that will provide support to you and the wider staff team. The recruitment of both these posts simultaneously provides a unique opportunity to a new postholder to shape this role and set out the strategy for this directorate and take ownership of demonstrable change within the organisation.

We are looking for someone who has a Level 5 CIPD or equivalent qualification with demonstrable experience in supporting and developing a HR strategy and/or working at an EA level working with senior executives across different sectors. Knowledge of the NGO sector is desirable, but we are open to applications from across disciplines and expertise if you can demonstrate your aptitude for the role with a hunger to learn or for someone who is keen to translate their HR experience into this broad and interesting role.

The main responsibilities of this role include:

- To line manage and work with the Business Support Administrator and to provide a responsive problem solving and supportive HR service to managers across the organisation.

- To support and advise the Senior Leadership Team to develop and deliver a strong HR strategy embedding best practice while continuing to build a positive, inclusive and high performing culture strongly aligned with Orbis’s values.

- To support the Director of Finance and Operations (DFO) to provide high-quality, responsive and effective support to the Orbis Board and its sub-committees.

- To deliver a HR strategy and solutions in high performing teams, and balance compliance with taking a progressive attitude towards embracing the opportunities and challenges of embedding values-led principles within an organisation.

Benefits of working for Orbis UK

Before completion of probation:

• Competitive Salary benchmarked annually
• Minimum 25 days holiday pro-rated increasing with length of service
• Life Assurance Policy (4 x salary)
• Employee Assistance Programme
• E-learning Courses
• Social Activities
• Flextime
• Free Sight test

After completion of probation:

• Matched employer pension contribution up to a maximum of 10% of basic salary
• Interest free season ticket loan
• Cycle to work scheme
• Contribution to cost of new prescription glasses   
• Possibility of an overseas project visit after 3 years’ service

 Application and interviews

Closing Date: 28th April 2026

First Interviews: 1st or 5th May 2026

Second Interviews: 11th or 12th May 2026

Start Date: ASAP

All applicants must have the legal right to live and work in the UK. Unfortunately, we won’t be able to reply to all applications, so if you haven’t heard from us by 30th April 2026, your application has not been successful.

Safeguarding

Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme

Job Title: Programme Funding Administrator 

Contract Type: 6 month fixed term (with the possibility of extending) 

Location: Hybrid WeWork Kings Cross office (minimum 3 days a week) / remote working (up to 2 days a week)

Salary: £30,500 (London Living Wage) 

Working Hours: Full time 40 (we are open to discussing the possibility of reduced hours, flexible start and finish times, or compressed hours) 

Role Purpose

The Programme Funding Assistant has four core functions:

1. Provide administrative support across a portfolio of income generation streams - Assist in identifying and cultivating strategic partnerships and fundraising relationships, support the development of funding applications, managing donor requirements, reporting to donors, and analysing data.
2. Coordinate TASC’s granting programme - Managing all tasks associated with the annual granting cycle including communication to grantees, including identifying new grantees, supporting the contracting process and supporting the development of the Annual Impact Report. 
3. Provide administrative and research support across TASC’s programme portfolio (Illicit Trade, Education and Responsible Business)
4. General administrative support including TASC’s CRM system

Position in the organisation

• Reports to the CEO but works across all programme pillars to support effective fundraising and granting processes. 

Key Relationships

• Internal relationships - TASC team, consultants, contractors
• External relationships - Donors, grantee organisations

Main Responsabilities 

Will include, but are not limited to:

1. Grant and Donor Administration (50%) 

• Coordination of a portfolio of 5 and 6-figure donors or grantors, with oversight and support from the CEO, securing repeat donations and increasing support where possible
• Administration of existing grants, ensuring that terms are adhered to and reporting processes are managed effectively
• Administration of donor communications
• Support the development of proposals in line with the objectives and guidelines of the prospective grantor outlining why funding is needed, how the project will positively impact beneficiaries, and how the funds will be allocated and managed throughout the project
• Prospecting and researching all donor types (including major donors, corporates, and trusts and foundations) that have aligned priorities
• Lead the donor engagement calendar, including drafting communications and touch points to key donors throughout the year 

2. Granting (20%) 

• Supporting the drafting and processing of all contracts at the annual granting phase
• Coordinating communications to grantee organisations
• Administering the grantee reporting process
• Managing the collation of partner reports and support the drafting the Annual Impact report for the programme

3.Programmes (Illicit Trade, Education, and Responsible Business) (20%) 

• Undertake research across programme workstreams
• Support in the organisation and coordination of events both in the UK and internationally, this could include venue booking, guestlist coordination and liaising with vendors
• Monitor news reports related to forced labour in business supply chains and other programme areas 

4. General administration and management of the CRM (10%) 

• Coordinate meetings and managing the team and CEO calendar
• Report internally on portfolio of relationships and prospects from the CRM, keeping the CRM and internal information management systems updated with records, contact, confidence levels and forecasted donations. 

This job description is not exhaustive. It merely acts as a guide, particularly as this is a new role, and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

About the role 

This role provides essential administrative and coordination support to WGN’s partnerships, ensuring the smooth delivery of collaborative projects across WGN's CouRAGEus and Ascent partnerships.

As Partnerships Administrator, you will support day-to-day partnership activity, including coordinating meetings, maintaining accurate records, supporting communications, and assisting with events and stakeholder engagement. You will play a key role in keeping partnership systems organised, accessible, and effective, while contributing to high-quality, values-led delivery.

You will work closely with the Partnerships Lead and internal teams, as well as external partners, helping to ensure strong communication, effective collaboration, and consistent information sharing.

This role is offered on a part-time basis (3 days / 21 hours per week). 

Job description 

As the Partnerships Administrator, you will:

• Provide high-quality administrative and coordination support across partnership activity

• Organise meetings, take accurate minutes, and manage correspondence

• Maintain records, databases, and shared systems with accuracy and confidentiality

• Support the delivery of partnership communications, including newsletters and updates

• Assist with event coordination and stakeholder engagement

• Contribute to monitoring, reporting, and quality assurance processes

• Build positive working relationships with partners and colleagues

• Work collaboratively across teams to support effective partnership delivery

• Demonstrate a commitment to equity, inclusion, and survivor-centred practice

Closing date and interviews

This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.

We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Location: Dundee (5 days a week in the office)

Interviews: 5th and 6th of May in our Dundee centre

We’re looking for a Centre Coordinator to be the welcoming, professional heartbeat of our Dundee centre. This is a hands-on, face‑to‑face role where you’ll keep the building running smoothly, safely and efficiently while creating a warm, inclusive environment for young people, colleagues and partners. From front‑of‑house coordination to facilities, health & safety and room bookings, you’ll play a vital role in making sure everything in the centre works as it should.

This role is fully site‑based, five days a week, and suits someone who enjoys being visible, approachable and actively involved in the day‑to‑day life of a busy centre. You’ll work closely with the centre and delivery teams, manage suppliers and resources, support compliance and security, and bring calm organisation to a fast‑moving environment where priorities can shift quickly.

If you’re organised, practical, and people‑focused, with experience in facilities, coordination or centre support, and you’re motivated by making a real difference behind the scenes, this is a brilliant opportunity to be part of a mission‑driven organisation supporting young people to thrive.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Centre Coordinators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Centre Coordinators!

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Guildford Cathedral is seeking an organised, personable and proactive Liturgy & Music Administrator to provide high quality administrative support to our vibrant Liturgy and Music Department.

​

This is a key role at the heart of the Cathedral supporting clergy, musicians, volunteers and families, and helping ensure the smooth delivery of services, choral music, occasional offices, concerts and communications.

​​

About the Role:​​

​Reporting to the Canon Precentor, you will be a central point of contact for liturgical and music-related enquiries and will work closely with colleagues across the Cathedral’s administration team.You will need excellent organisational skills, strong communication and a calm, flexible approach to a busy and varied environment.

​

Some of the Key Responsibilities of the role:​

• Providing comprehensive administrative support to the Canon Precentor
• Managing liturgy rotas and preparing orders of service
• Coordinating practical arrangements for routine services
• Preparing live-streaming arrangements, QR codes, and managing the live-streaming rota
• Acting as the first point of contact for baptisms, weddings, funerals and school carol services
• Organise and provide administrative support for choir concerts, tours and external engagements
• Occasionally act as a chaperone for bus journeys.

​

About You:​

You will be highly organised, approachable and confident in managing multiple priorities.You will enjoy working with a wide range of people and be comfortable operating in a worship-focused environment.Previous administrative experience is essential; experience in a church, music or events setting would be an advantage.

​

​Please refer to the attached Job Description for the full details of the Liturgy & Music Administrator role.

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Why Join Us?

This is a rewarding opportunity to contribute to the worship and musical life of Guildford Cathedral, working as part of a supportive and dedicated team in a unique and inspiring setting.

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Ready to Apply?​

​​To apply, please complete the application form, and include a covering letter addressing how you meet the Key Tasks and Essential and Desirable criteria in the person specification, as well as your CV.​

Referees will not be approached without your consent.Applications will only be considered with a completed application form, CV and covering letter. Guildford Cathedral operates under a Safer Recruiting policy. Proof of eligibility for working in the UK will be required before appointing.

Closing date for receipt of application is 7 May 2026.Shortlisted candidates will be interviewed on 18 May 2026.

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Guildford Cathedral is committed to the protection, safeguarding, care and nurture of all children and vulnerable adults within the church community. Our Safeguarding policy complements and is compliant with the Church of England’s safeguarding policy statement for children, young people and adults, ‘Promoting a Safer Church’ (2017).

We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.​

Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.