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Lead a space that changes young people’s lives
We’re looking for a bold, strategic and hands-on leader to take ownership of our Middlesbrough Hub — a vital community space supporting young people facing real barriers to opportunity.
As Hub Manager, you won’t just run a service. You’ll shape a high-impact environment, design programmes that change lives, and build partnerships that open doors for young people who need it most.
What you’ll do
As Hub Manager, you will:
You will play a critical role in ensuring the hub not only delivers for young people today — but is built to sustain and grow its impact over time.
Who we’re looking for
You’ll bring:
Most of all, you’ll be someone who sees potential — in people, in places, and in what’s possible
Why join us?
At the KFC Youth Foundation, we believe every young person deserves the opportunity to thrive. This role offers the chance to:
Benefits
Apply now
If you’re ready to lead a hub that makes a real difference — and help shape the future for young people in Middlesbrough — we’d love to hear from you.
Interviews
This is a two stage interview process.
For Stage 1, this will focus on your experience, leadership style and approach to delivering impact.
You can expect:
Please ensure you can be available for first round interviews online w/c 6th July
For Stage 2, This stage is designed to reflect the reality of the role and how you operate in a live environment.
You will be asked to:
This stage allows us to see how you balance strategic thinking with hands-on delivery, and how you connect with young people — a critical part of the role.
Second stage interviews will be held 4-6pm on either Monday 14thJuly, Tuesday 15th July, Friday 17th July in person and you must be available for one of these dates.
The client requests no contact from agencies or media sales.
The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting over 15,000 young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions.
The University Access and Digital (UAD) Programmes Assistant will provide core operational support to the UAD team. The role will support programme set-up, student applications, digital content, events, data processes and student communications across Sutton Trust Online, UK Summer Schools, Teacher Champions and other programme activity. The postholder will support the smooth running of core programme processes, maintain accurate records, support clear communication with students and partners, and provide reliable administrative support to the wider team. The role will suit someone who is highly organised, confident working with data and systems and able to work across several programme areas at once.
The role sits in the University Access and Digital team within the wider Programmes team. The postholder will be line managed by the Senior Programmes Manager: University Access and will work closely with colleagues across University Access and Digital.
Main duties
Events and programme delivery
Assisting in the delivery of online and in person events for students, parents/guardians, and teachers across UAD programmes. This will include organising logistics, providing technical support, tracking attendance, supporting follow up activity and encouraging student engagement.
Supporting Programme Managers to coordinate logistics and student communications for programmes, activities and events delivered online and in person.
Supporting UK Summer Schools delivery, including student communications, partner liaison, logistical planning, student data, safeguarding administration and in-person or residential delivery where required.
Providing cross-programme support where agreed with the line manager and aligned to University Access and Digital priorities.
Student and Stakeholder Communications
Managing student facing inboxes and responding to routine queries from applicants, programme participants, parents/guardians, and teachers.
Triaging more complex queries and escalating safeguarding, complaints or welfare related cases in line with internal processes.
Creating, uploading, updating and quality assuring content on Sutton Trust Online, including checking copy, links, forms and student facing pages.
Supporting the Communications Team to update and develop content on the Trust’s website, marketing materials and newsletters.
Liaising with external stakeholders to support logistical and administrative elements of programme delivery.
Applications, administration and data
Supporting applications to programmes and activities including using central data systems, checking applicant information, preparing student lists, supporting eligibility checks and sharing accurate information with internal and external stakeholders
Maintaining accurate application, programme, engagement and communications data on Salesforce and other relevant systems.
Supporting onboarding for new student cohorts including student lists, welcome communications, platform access and follow up with students who have not completed key steps.
Supporting data quality checks, exports, feedback surveys and routine analysis for programme delivery, reporting and evaluation.
Assisting in the design and delivery of administrative processes to support high-quality programme delivery throughout the student lifecycle.
Helping to improve repeatable administrative processes by identifying recurring issues, documenting processes and suggesting practical fixes.
Providing administrative support for internal and external meetings and training days including travel and room booking, taking minutes and logistics.
Person Specification
We welcome applications from individuals who have experience in:
Has enthusiasm for and experience of working with young people from diverse backgrounds
Has a high degree of initiative and the ability to take responsibility for projects with support
Is organised and efficient with the ability to prioritise when working across multiple projects with competing deadlines
Is adaptable and a quick learner
Understands the importance of accurate record keeping and processes
Working within or an understanding of the not-for-profit sector
Excellent verbal and written communication and strong analytical skills
High attention to detail and confidence working with data, spreadsheets and CRM or database systems
Ability to follow processes accurately while also spotting where processes could be improved
We are also looking for an individual who:
Has knowledge and experience of the higher education and/or education sectors
Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
Personable, flexible and discreet; able to fit into a small team
Able to create engaging content in a variety of forms
Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
Contract: Full-time, Permanent
Salary: £30,800-£31,500
Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
A DBS check may be required
Interviews
Applications should reach us by 10am, Tuesday 22nd June, with interviews being held at our London offices on Thursday, 2nd July.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Member and Supporter Experience Officer (summer placement)
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London. London attendance on Tuesdays)
Duration: 3 months (2 July – 6 October)
Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position.
*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey.
Key responsibilities
Supporter Engagement
Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
Escalate complex, safeguarding and complaint-related enquiries appropriately.
Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
Process and manage in-bound financial payments in an accurate and timely manner
Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
Data integrity and CRM Management
Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team.
Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Other
Undertake such other duties as may be reasonably required of the post.
Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
A high standard of organisational, interpersonal and communication skills.
An excellent telephone manner.
An ability to maintain high levels of accuracy at all times.
Ability to adapt style, tone and content to provide a tailored service to supporters.
Ability to show initiative and determination to investigate and solve complex enquiries.
Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
Experience of working in a busy customer/supporter service environment.
Personal Attributes
A team player, develop collaborative, strong and effective working relationships.
Empathetic and patient, with a genuine desire to help members and supporters.
Positive and professional attitude.
Proactive and self-motivated with the ability to work independently.
Adaptable and flexible in a fast-paced environment.
Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Duties & Responsibilities
Volunteer Recruitment & Onboarding
Compliance & Governance
Volunteer Operations & Service Delivery
Volunteer Engagement & Experience
Data, Systems & Continuous Improvement
General Responsibilities
Qualifications, Skills, Experience, Knowledge & Approach
Essential
Desirable
· Proven experience of working in diverse communities
Communication
· Excellent customer care skills – understands importance of good customer engagement & able to build strong working relationships
Decision Making
· Maintain confidentiality at all times
· Proactive, solutions-focused, and accountable for outcomes
· Strong attention to detail and ability to drive multiple projects concurrently.
Mental & Physical Considerations, working conditions and environment
· Commitment to the aims, ethos and values of the Hospice
· Keen to develop self within role
· Ability to prioritise in the best interests of the organisation as a whole
· Willing and able to work as part of a team and independently using own initiative
· Skilled in managing competing demands and expectations
· Work with pace and accuracy
· Ability to manage various tasks in a timely manner
· Self-motivated and able to fulfil the job role with minimal supervision
· Task driven – able to see processes through to competition
· Ability to concentrate for sustained periods of time
· Confident under pressure
Health & Safety
· Understand and comply with all Health and Safety, Fire and Infection Control regulations
· Complete all mandatory training and ensure compliance of direct reports and contractors
Safeguarding
Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
This role sits at the heart of Medical Justice, ensuring the organisation runs smoothly and effectively. You will play a key role in connecting people, systems, and processes, enabling us to respond efficiently and compassionately. You will be the first point of contact for anyone calling Medical Justice, providing welcome and support to clients, their family members and volunteers. You will support the coordination of clinician visits, manage essential organisational systems, and contribute to the accurate recording and reporting of our work.
We are looking for someone with proven experience across administration, operations, IT, and finance, ideally within an NGO or human rights organisation. You will be highly organised, proactive, and comfortable managing a varied workload, with experience in office coordination, maintaining systems, and supporting teams to work efficiently and collaboratively. Your contribution will help ensure our clinical evidence, advocacy, and casework can achieve meaningful and lasting change.
There will always be opportunities to learn and grow in this role. We are looking for someone who is passionate about supporting the team to challenge the health harms associated with immigration detention, and who is eager to play a key role in developing new initiatives, strengthening the organisation, and driving greater efficiency for the whole team.
Location: North London, the role is hybrid with 3 days based in the office each week.
Reports to: Head of Operations
Salary: £33,000 per year
Contract: Permanent, 37.5 hours per week
About Medical Justice:
Medical Justice works to uphold the health and associated legal rights of people in immigration detention and provides medical evidence, so the devastating health harms of detention are understood and acted on. Our paid and volunteer clinicians visit people held in immigration detention, document scars of torture, assess deterioration in health, and challenge medical mistreatment. We use medical evidence to secure lasting change through research, policy work, and strategic litigation. We work with parliamentarians and the media.
How to apply:
Please read the candidate pack carefully, you will need to send a completed application form and CV to be considered for this role. The application form can be downloaded from our website by clicking the 'Redirect to Recruiter' button below.
Application close on Thursday 2 July at 23:30. We are unable to accept any incomplete or late applications.
We welcome applications from refugees and other migrants, and from people with lived experience of detention, which could include detention in another country, or in the UK (immigration detention in an IRC or prison or being placed in institutional asylum accommodation such as military barracks).
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.
We uphold health rights of people in immigration detention and provide medical evidence, so the devasting health harms are understood and acted on.
The client requests no contact from agencies or media sales.
Location: London
Contract: Permanent, Full-Time
Are you a proactive IT professional with a passion for infrastructure, systems, and delivering reliable technology services? The ITF is seeking a Technology Infrastructure Support specialist to join our Systems, Digital and Data Department, supporting the delivery and maintenance of core IT infrastructure across our global organisation.
This is an exciting opportunity to play a key role in ensuring our technology environment is secure, efficient, and fit for purpose, supporting colleagues across an international network.
About the Role
As the Technology Infrastructure Support Specialist, you will work as part of a collaborative global IT function, supporting the organisation’s infrastructure, systems, and core technology services. This is a hands-on role requiring a broad technical skillset and the ability to work across infrastructure, security, cloud services, end user support and project delivery.
Working in a hybrid London-based role, you will be comfortable moving between infrastructure management, security initiatives, project delivery and operational support. You will act as a technical lead for infrastructure and security related activities, provide third line support for complex issues, and work closely with colleagues and suppliers to support the delivery of IT initiatives that enhance user experience and organisational effectiveness.
Key responsibilities include:
Infrastructure & Systems Support
User & Technical Support
Security & Compliance
Collaboration & Continuous Improvement
About You
As a global organisation, we are seeking someone with a strong all-round technical capability and a proactive approach to problem solving. You will be adaptable, willing to take ownership of issues, and confident working across multiple areas of technology. Most importantly, you will have a desire to continue developing your skills and experience while supporting colleagues across an international environment.
To be successful in this role, you will have:
Relevant IT experience:
Experience supporting IT infrastructure, systems, or technical environments, ideally within a multi-site organisation.
Technical knowledge:
Understanding of core IT infrastructure, including networks, systems, hardware, and cloud-based technologies.
Problem-solving skills:
Strong troubleshooting ability with a proactive and solutions-focused approach.
Communication skills:
Ability to communicate technical information clearly to both technical and non-technical users.
Security awareness:
Understanding of IT security principles and best practice.
Collaborative approach:
Ability to work effectively as part of a team and contribute to shared goals.
Why Join Us?
This is a great opportunity to develop your career within a global, values-driven organisation. You’ll work as part of a supportive and collaborative IT team, contributing to meaningful work that supports colleagues and operations worldwide.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.
3. Terms of Reference
4. Scope of Work and Key Responsibilities
Human Resources administration
Administrative Support
Policy Compliance & Staff Support
5. Qualifications and Experience
6. Core Competencies
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
At Ambitious about Autism, we're looking for a Learning and Organisational Development Coordinator to join our People team on a 6 month maternity cover.
You'll play a crucial role in supporting the administration and coordination of learning and organisational development initiatives within the Charity. Working closely with the Learning & Organisational Development team, this role ensures the smooth implementation of training programs, development initiatives, and cultural change projects across the organisation.
You'll provide efficient administrative support for learning and organisational development activities, managing the Learning Help inbox, promoting training courses/events internally, as well as developing, maintaining and supporting the LMS.
We are looking for someone who has:
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Supporter Services Assistant – Part-Time
Position Objectives:
Reports to:
International Membership Services Manager
Location:
Hybrid in London
Term of Employment:
Part-Time (24 hours per week), 12-month fixed-term (with hope to extend)
Salary:
£30,784 - (£18,470.40) for 3 days a week
Primary Responsibilities and Duties:
Requirements:
Purpose of the job
The Operations Officer provides vital administrative and operational support across UK Youth, helping ensure our people, systems, and workplaces are set up for success. You will play a key role in keeping day-to-day operations running smoothly and ensuring teams have the tools, resources, and information they need to work effectively.
Working closely with the Head of Operations, you will take responsibility for core operational processes including systems administration, facilities coordination, cross-departmental events and compliance support.
This role strengthens the foundations that enable UK Youth to deliver for young people in the long term by supporting strong systems, effective ways of working, and a positive workplace environment.
Why work at UK Youth?
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.
As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.
We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come
Key responsibilities
IT & Systems
Manage the day-to-day relationship with our IT support partner, including monitoring support tickets, approving change requests, and escalating issues to the Head of Operations where required.
Support the maintenance and monitoring of IT equipment in collaboration with our IT Support Partner
Maintain our IT asset register; be responsible for ensuring all IT equipment is accounted for and organising its safe distribution.
Maintain and improve UK Youth’s SharePoint and MS Teams sites and channels, ensuring efficient organisation, accessibility of information and compliance with information and data protection policies
Support operational improvement projects, including process automation e.g., use of Microsoft Forms and Power Automate to streamline and automate internal workflows such as onboarding, approvals, and data collection.
Office Management
Serve as the primary point of contact for all London office facility needs, liaising with landlords, contractors, suppliers, and cleaners to ensure the workspace remains safe, functional, and well maintained.
Manage staff building access and oversee the use of UK Youth’s storage facility, ensuring secure and efficient use of space.
Manage and maintain the room booking systems, ensuring availability, access, and efficient use of meeting spaces.
Manage departmental shared inboxes, general phone lines and post, ensuring timely and helpful responses.
Coordinate purchasing and maintenance of office supplies and equipment, ensuring value for money and timely delivery.
Health & Safety
Act as the main contact for Health & Safety within our London office, ensuring compliance with policies and procedures.
Coordinate H&S inductions and site orientations for all new starters and maintain risk assessments, compliance logs, and required documentation.
Maintain UK Youth’s risk assessment log and review schedule
Support the collection, tracking, and reporting of organisational H&S compliance data, contributing operational reporting.
Contribute to the development and documentation of standard operating procedures (SOPs), templates, and internal process playbooks.
Team Support
Provide day-to-day administrative and coordination support to the People and Operations Team.
Maintain departmental calendar, schedule meetings, and coordinate agendas, papers, and minutes.
Lead logistics for key organisation-wide events such as our quarterly Town Halls.
Experience we're after
Experience supporting operations, administration, compliance, or facilities within a busy organisation.
Experience coordinating service providers, contractors, or suppliers.
Experience supporting digital systems (e.g., Microsoft 365, SharePoint, Teams) and contributing to process improvements.
Experience handling sensitive information and maintaining accurate, high-quality records.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
Flexible/Agile Working
27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
Other training available in support of your personal and professional development
Pension scheme (currently UK Youth match employee contributions up to 5%)
Membership of our life insurance scheme which would pay-out up to 4 times your salary
Employee Assistance Programme to support employees both professionally and personally
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
IT equipment provided for the duration of contract
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 10th July 2026 at 23:59 (midnight)
Provisional Interview Dates: 21st and 23rd July 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Location: Office based in Central Southampton to work alongside our team. There may be the possibility of some hybrid working on completion of probation period.
Home and Well Project
Home and Well is a partnership service supporting residents across Hampshire and the Isle of Wight to return home safely after a hospital stay and maintain their wellbeing. Through a holistic, wrap-around approach, the project provides energy and water advice, income maximisation, Priority Service Register (PSR) referrals, and signposting to additional support services. Home and Well Direct enables referrals from a wide range of organisations, ensuring vulnerable clients receive timely, coordinated support to sustain independence at home.
The Role
To provide effective coordination and administrative support to the Home & Well project, ensuring smooth day-to-day delivery, strong communication with staff, and accurate monitoring and reporting of performance data.
Key Responsibilities
About you
You will ideally bring experience of administering and coordinating projects, as well as supporting strong relationships with staff at all levels, and building strong relationships with stakeholders. You will share our passion for community wellbeing and social justice. You’ll be organised and have a strong attention to detail. You will enjoy collating data and looking for solutions.
This role is an excellent opportunity for you to develop your skills and career – and make a difference at a time when our help has never been needed more.
Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others.
We offer a salary which is competitive in the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.
Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.
Please also complete and submit our diversity monitoring form with your application.
The closing date for this vacancy is 9am, Wednesday 24th June 2026.
Thank you for your interest in Citizens Advice Southampton.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we are: Transform Justice is a national charity working for a fair, open and compassionate justice system. We believe that evidence about what works to reduce crime and prevent reoffending should be at the heart of policy decisions and embedded into practice.
We work to promote change by generating research and evidence to show how the system works and how it could be improved, and by influencing practitioners and politicians to make changes to the justice system. Current projects include our #FairChecks campaign for criminal records reform, our mass court observations programme CourtWatch London, and our work to reduce the use of pre-trial imprisonment for chidlren.
About the role: Transform Justice is seeking a research and policy officer to play a vital role supporting its work for a better justice system. Working closely with the charity’s director and deputy director (and alongside our communications officer), you will conduct high quality research, draft policy briefings, and organise and participate in meetings and events. This role will support a range of projects including the next round of our innovative courtwatching project, and our work to reduce the pre-trial imprisonment of children.
We are looking for someone inquisitive, flexible, and organised. The role is home-based using your own equipment, so you will need to be able to work on your own with minimal day-to-day supervision. There is the option to work at an office in Old Street, London up to two days a week with other Transform Justice team members. The team also meets regularly online and for in-person meetings in London.
Main responsibilities and duties:
Undertaking qualitative and quantitative research including phone interviews, survey design, submitting FOI requests and analysing published data
Reviewing relevant academic evidence and policy documents and identifying what’s important for our advocacy work
Writing, editing and proofreading reports, briefings and submissions
Liaising with policy makers and stakeholders including organising and attending meetings and drafting correspondence
Organising online and in person events to support Transform Justice’s advocacy work
Supporting the CourtWatch London project including engaging with volunteers, organising and supporting the delivery of training, reviewing data collection
Support the drafting of funding applications
Other reasonable duties as required including administrative tasks such as generating invoices
Skills and experience:
Essential: At least two years of work experience in a research or policy-related role
Essential: Demonstrable qualitative and quantitative research skills, for example using interviews, surveys, or published statistics to produce insights and recommendations
Ability to communicate clearly and concisely, verbally and in writing
Ability to take ownership of tasks when working remotely with little supervision, seeking advice and support when needed
Ability to prioritise your workload when working on a range of different projects and tasks
Excellent computer skills, with knowledge and practice of Word, Excel and PowerPoint
Interest in criminal justice policy issues, and a commitment to help achieve Transform Justice’s vision
Location: Remote working with regular in-person meetings in London and the option to hot-desk in an office in Old Street, London up to two days per week.
Contract: One year term with the potential to be renewable
Salary: £29,000 - £32,000 pa full time (pro rata if part time).
Hours: Full time (also open to part-time 3 or 4 days a week)
Reporting to: Deputy director
Holiday/pension: 25 days FTE (pro rata if part time)
Probationary period: three months
How to apply: Please submit a CV and answer the screening questions through the CharityJob website by 9am Friday 26 June. Interviews will take place between Wednesday 15 July and Friday 17 July and will be conducted in person in London.
Candidates for interview will be notified by email. We are sorry that due to limited staff capacity we are not able to reply to all applicants.
Transform Justice is committed to fair recruitment and the inclusion of applicants with criminal records. This position is covered by the Rehabilitation of Offenders Act 1974. For this role, the disclosure of a criminal record is not required.
To reduce bias in the hiring process, Transform Justice uses CharityJob’s anonymous recruitment process. This automatically replaces personal information (i.e. name and email address) with pseudonyms on CVs until we invite a candidate to interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a part time Pause Coordinator to join our established Practice in Halton.
Pause Coordinators play a vital role in the success of our work. They manage a broad and varied range of responsibilities, from supporting finance, data and performance monitoring systems, to organising events and providing high-level administrative and strategic support. As a key point of contact, they work closely with professionals, women and partners, requiring excellent communication skills and a strong understanding of the needs and experiences of the women we support.
As a Pause Coordinator, you will provide comprehensive administrative support to the Practice, helping ensure the team can work effectively and deliver meaningful impact.
You will be central to the smooth day-to-day running of the service, particularly as colleagues are often working out in the community. This role suits someone who is highly organised, proactive and detail-focused.
You’ll be part of a small, supportive team where collaboration and flexibility are essential, and where everyone is committed to improving outcomes for the women we work with.
Please ensure you address the "Experience" and "Knowledge and Skills" sections of the person specification in your cover letter.
We work to improve the lives of women who have had more than one child removed from their care, and the services and systems that affect them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROOTED FINANCE
Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone.
The people we work with come from all walks of life and so do we.
We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment.
Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth.
We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly.
You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey.
You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.
The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer.
JOB DESCRIPTION
Job : Title Money Guidance Officer
Salary: £28,000
Hours: 35 Hours per week
Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs
Contract: Permanent/Fixed Term (subject to funding)
Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands.
Purpose of the Job
Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services.
RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings.
You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required.
The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager.
Training and development
Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members.
Reporting
The post holder will report directly to the Advice Manager of Rooted Finance
Role Requirements
This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services.
Key functions and impact of the role will include;
Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support.
Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services.
Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need.
Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services.
Duties & Responsibilities: The main duties will include
1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals.
2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems
3. Working closely with advisers to support their more vulnerable clients
4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience.
5. Increasing the visibility and awareness of the advice services through external events and roadshows
6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support.
7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice.
8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions
9. Working with, and recruiting clients to, our Lived Experience Steering Committee
10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service
11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion.
12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner.
13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner
14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project
15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times.
16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM.
17. Work to an agreed work-plan, meeting targets on time and all required KPI
18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team.
19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies.
20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard
21. Ensure data protections regulations are adhered to and office procedures followed
22. Abide by all Health & Safety at Work Act procedures
23. Adhere to policy and procedures around safeguarding vulnerable adults at risk
24. Demonstrable understanding and application of the provisions of GDPR
25. Behave in a professional manner at all times
26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity.
Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team.
PERSON SPECIFICATIONS
Qualification
Desirable: Educated to a degree standard or equivalent.
Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development
Skills
Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion.
Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics
Experience
Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members)
Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied)
OTHER:
This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.
The client requests no contact from agencies or media sales.