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Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.
What we do
Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.
About the role
The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance.
The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity’s IT strategy, including managing the external IT provider and service level agreement.
Responsibilities
1. Financial Management and Reporting
- Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making.
- Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO.
- Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.
- Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner.
- Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements.
- Ensure compliance with all financial regulations, liaising with the charity’s external auditors in preparing the SORP financial statements.
- Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making.
- Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings.
- Produce VAT and corporation tax returns and manage ASC’s relationship with HMRC.
- Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider.
- Oversee accounts payable and receivable.
- Establish a detailed cashflow planning process and manage the flow of capital between ASC’s and its chosen banks, recommending any changes as appropriate.
- Manage all banking relationships.
2. Policy and Procedures
- Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained.
- Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.
3. IT, Contracts & Data Protection
- Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed.
- Support the COO in drafting and implementing ASC’s IT strategy.
- Tender and manage SLA and relationship with external IT provider.
- Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction.
- Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity’s insurance policies is enacted.
- Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness.
- Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening.
- Oversee ASC’s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust
- Work with COO in response to reactive data protection issues and incidents
4. People Management
- Provide line management to the Finance Assistant, using ASC’s management processes to ensure they are supported, motivated and able to work effectively.
- Plan and oversee the Finance Assistant’s workload, ensuring tasks are allocated appropriately and completed to required standards.
- Contribute to creating a collaborative team culture aligned with ASC’s values.
5. Other Responsibilities
- Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Personal attributes you will have
Essential:
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion
- Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues.
- Demonstrates integrity and an ability to hold and respect confidential and sensitive information.
- Dependable, resilient with the ability to remain composed and effective under pressure.
- Self-motivated, resourceful, and proactive in taking initiative.
Experience you will have
Minimum
- Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders.
- Experience of contract and SLA management, including reviewing and monitoring provider performance.
Essential
- Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles.
- Line management experience supporting the performance and development of team members.
- Experience of overseeing IT services or outsourced IT support arrangements.
Desirable
- Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes.
Skills you will have
Essential
- Strong numerical and analytical skills to effectively analyse financial reports
- Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals.
- Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines.
- Able to produce accurate and reliable work.
- Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences.
- Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts.
Knowledge you will have gained
Minimum:
- Working towards qualification in ACA, ACCA, CIMA or experience to this level.
Essential:
- Practical knowledge and understanding of management accounting principles and techniques.
- In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes.
Desirable:
- An understanding of Data Protection law and practice
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed Equality and Diversity Recruitment Monitoring Form – Fill out form (A link to this form can be found in the job pack)
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.
Closing date: 23:59 on Monday 9th February.
Interviews will take place on Monday 2nd March & Tuesday 3rd March.
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
The client requests no contact from agencies or media sales.
Grade: NJC Point 16 - £18,310.80 per annum (FTE £30,518)
Hours: 22.5 hrs per week (excluding breaks)
Days: To be worked over three days, including a Monday
Contract: Permanent contract, subject to funding and the successful completion of a 6-month probationary period
Responsible to: Deputy Chief Executive
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN.
Main Purpose of the Post
To take the lead for Human Resources within Salford CVS, under the direction of the Deputy Chief Executive.
Salford CVS is recruiting a proactive Human Resources Officer to lead our HR function. Working closely with the Deputy Chief Executive, you’ll manage HR records, support recruitment and induction, ensure compliance with legislation and GDPR, and maintain up‑to‑date HR policies and processes. You’ll also coordinate staff training, benefits, and HR metrics to support organisational development.
This role is ideal for someone organised, confident with HR systems, and passionate about supporting a positive workplace culture.
Specific Duties
- Maintain all Human Resources records for staff members including holiday and absence records, staff appraisals and reviews
- Ensure that current Human Resources legislation is being correctly implemented across the organisation.
- Identify and recommend areas for system improvement
- Ensure that appropriate policies are in place and being followed by the workforce
- Support recruitment process lifecycle
- Support staff inductions and help staff to understand Salford CVS policies and values
- Coordinate any external staff benefit schemes, for example Hospital Saturday Fund
- Coordinate staff training and development requirements and to incorporate these into an organisation-wide training and development plan
- Compile and analyse information on HR issues, training, or other areas within the remit of this job function
- Use and manage SharePoint and MS365 tools to support Human Resources processes and document management
- Ensure compliance with GDPR and data protection regulations for all Human Resources records and processes
- Monitor and report on Human Resources metrics (e.g., turnover, absence rates) to inform decision-making
To apply
Please complete our online application form via the ‘Apply’ button.
If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.
Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Friday 27th March 2026
This role at ISEAL is an exciting opportunity for someone with strong administration experience, interested in moving into a HR role or broadening their HR experience in an organisation is now consolidating recent growth. If you have strong communication skills and would like to contribute to the HR function in a sustainability focused international organisation, this may be an excellent chance to develop your career.
With significant recent growth in employee numbers and with staff based both in London and international locations, the HR function is looking to continue to strengthen its processes to provide excellent support throughout the employee lifecycle. Continuing the improvement journey already started, you will coordinate the induction processes for new employees as well as supporting regular HR processes linked to probation and performance reviews and employee communications.
ISEAL is committed to providing good learning and development opportunities, starting with the induction process. The Coordinator will take a lead in bringing new ideas on how to develop the learning programme as well as coordinating relevant training and developing a more consistent approach to training provision. The role will also have the opportunity to contribute to optimising our remaining HR processes and procedures, helping to identify opportunities for improvements and taking ownership of the introduction of a new HR system to provide easy to access services for staff.
To succeed in this role, you will bring a proven interest in working in HR, possibly with studies in a related field or work experience in a HR/administrative setting. You will be organised and a strong communicator. You understand the confidential nature of HR and enjoy supporting others and ensuring they get the best out of their time at ISEAL. A specific interest, or existing experience with, learning and development would be a bonus.
The Key Responsibilities we will entrust you with:
HR administration
- Support Senior Manager, HR & Operations in day-to-day delivery of ISEAL´s HR provision
- Maintain accurate and up-to-date employee files, contracts, and HR records in line with legal requirements in the UK and other locations of employment
- Support onboarding processes, coordinating and overseeing employee inductions, including ownership of keeping Employee Handbook up to date
- Help with and monitor the implementation and administration of all HR policies, procedures and tools
- Develop and deliver guidance and training for ISEAL staff and line managers about HR policies, practices and procedures
- Organise timely review of policies and communication of updates or changes to any such documents and procedures
- Coordinate annual performance review processes, ensuring timely completion of documents
- When required, support recruitment process managed by external consultant
Improvement to Processes
- Input to continued improvement of Learning and Development provision
- Implement move to new HR system, including contributing ideas for how best to use the system
- Support revision of HR policies to ensure all policies are up-to-date and new policies produced if needed
Systems, data and reporting
- Improve processes and systems for HR data capture and to ensure consistent and accurate data
- Help identify an appropriate HR system for increased automation of HR processes and employee self service functions
- Analyse employee and HR data and help prepare regular reports
Essential experience, knowledge and attributes
- Experience working in the HR function in a small to medium sized organisation
- Experience working on learning and development function
- Previous experience in an administration or coordination role, working with a variety of administrative systems and tools
- Track record in contributing to improving processes or procedures
- Strong ability to communicate and work effectively with individuals in a partly remote, international environment, including occasional international time-zone calls
- Service-oriented attitude and good interpersonal skills enabling effective relationships with internal clients and other stakeholders
- Excellent written and spoken English, with proven ability to provide clear guidance both in verbal and written format
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.)
- Demonstrated interest in sustainability issues
- Experience working with confidential information and an understanding of the need preserve confidentiality
Additionally desirable
- Experience working in the HR function in a small to medium sized organisation
- Experience working on learning and development function
- Experience using or implementing an HR system
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members cover many sectors and include many of the leading standards and certification schemes worldwide such as Fairtrade International, Rainforest Alliance, Marine Stewardship Council, Forest Stewardship Council, Better Cotton Initiative, and others. Read more about us on our website..
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent role
Salary: £30,500-£34,500 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
How to apply
We want to hear from applicants in their own voice and would ask you not to use AI in writing your application.
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 08 February 2026. Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 12th/13th February
Pre-interview timed exercises (between 60 – 90 minutes from home): 16th-18th February
Panel interviews (Teams or in person): 19th/20th February
Decision: from 23rd February
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reception Administrator
St Pauls Advice Centre is recruiting a Reception Administrator to provide a professional, welcoming front-of-house service for clients, partners, and visitors.
This is a key operational role. You will be the first point of contact and play a central part in making sure people can access the right help, at the right time, in the right way.
About St Pauls Advice Centre
We work to reduce poverty and inequality by providing free, independent advice on social welfare law.
Our services include debt, benefits, housing, immigration, and related issues.
Demand is high and growing, particularly in communities facing multiple disadvantages.
The role
You will:
- Welcome clients and visitors in person and by phone.
- Triage enquiries and identify what support is needed.
- Provide clear information and manage expectations about waiting times and processes.
- Handle incoming calls, messages, and post.
- Carry out general administrative tasks to support the wider team.
This role requires calm judgement, good communication, and the ability to manage competing demands in a busy environment.
What we are looking for
You will have:
- Strong communication and interpersonal skills.
- Good organisational skills and attention to detail.
- The ability to work well both independently and as part of a team.
- A commitment to equality, diversity, and inclusion.
- Fluent spoken and written English.
Desirable:
- A community language such as Somali, Hindi, or Urdu.
- Experience in a reception, customer service, or advice setting.
Pay and conditions
- Salary: £9,344.23 to £11,680.29 actual salary
(£27,254 full-time equivalent, NJC point 9) - Hours: 12 to 15 hours per week
Working days: Monday, Tuesday, and Thursday - Annual leave: 30 days full-time equivalent, pro rata
Plus 3 additional days between Christmas and New Year - Pension: 5% employer contribution
- Employer: Living Wage Employer
- Flexible working supported where possible
How to apply
For the full job description, person specification, and application form, visit the St Pauls Advice Centre website.
Closing date: Monday 2 February 2026 at 10:00 am
Interviews: Tuesday 9 February 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
We are looking for someone who is energised and gains fulfilment from helping others, you will be the first voice that people hear when they call us and we want that person to be enthusiastic, pleasant, and helpful.
This role brings together office admin tasks which are steady and predictable, with handling calls, emails, and texts which mean every day can be a little different.
The ideal candidate will use quieter periods to prepare for busier times, helping the team respond to changes in demand. They will play a central role in supporting the team and improving how we work, helping to ensure people’s voices are heard in health and social care.
If you are a genuine ‘people person’ who wants to make a difference and support an excellent team to flourish, this may be the role for you.
Details
Title: Business Support Officer
Location: The Plex, 15 Margaret Street, Wakefield WF1 2DQ and Wakefield District
Reports to: Chief Officer
Type: Fixed Term 12 months
Working Hours: Part-time, 25 hours per week
Base: Office based over 4 to 5 days per week
Salary: £25,000 per annum (pro-rata - actual salary will be less as it is 25 hours)
Pension: 5% employer contribution
Office Location: The Plex, 15 Margaret Street, WF1 2DQ
Benefits include 28 days holiday per annum not including Bank Holidays (pro rata), access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities.
Job description
Purpose
The Business Support Officer plays a key role in keeping the organisation running smoothly day to day.
They provide high-quality administrative and operational support, act as a first point of contact for members of the public, and support the team with admin tasks, data, reporting, and general office coordination.
This is a varied role suited to someone who is organised, approachable, and happy to support a small team by pitching in where needed.
Main duties and responsibilities
Administration and organisational support
· Provide efficient and reliable administrative support to the organisation.
· Maintain accurate online records, filing systems, and databases.
· Support meeting, panel and event organisation and administration, including scheduling, refreshments, agenda preparation, note-taking, and follow-up actions.
· Produce emails, letters, reports and spreadsheets, following Healthwatch branding guidelines.
· Manage stationery and office equipment, including ordering, stock keeping and maintaining register of assets.
· Provide an office management function for the organisation, including the day-to-day management of suppliers. This includes ensuring office supplies and stationery levels are maintained at appropriate levels.
First point of contact and signposting
· Act as the first point of contact for people contacting the organisation by phone and email.
· Respond to enquiries in a professional, empathetic, and timely manner.
· Carry out initial triage and signposting for people seeking advocacy support or general information about health and social care services.
· Ensure enquiries are accurately recorded and passed on appropriately in line with internal processes.
Data and reporting
· Use internal databases and systems confidently to input, maintain, and retrieve information.
· Provide support for the organisation to input and draw information from relevant CRM and data sharing systems – for example, CiviCRM, and Microsoft Excel.
· Run simple reports from databases and spreadsheets, including regular monthly engagement or activity reports.
· Support data quality by ensuring records are accurate, complete, and up to date
· Assist with basic monitoring and reporting requirements for internal and external purposes.
Team support and collaboration
· Work collaboratively with colleagues to support delivery across the organisation.
· Be willing to support across different areas of work during busy periods or staff absence.
· Contribute positively to team culture, sharing information and helping colleagues where needed.
· Communicate effectively with internal and external stakeholders including commissioners, colleagues, Trustees and members of the public.
· Uphold organisational values, policies, and confidentiality at all times.
See attached application pack for more details and person spec.
Your local health and social care champion
Location: London (hybrid, 3 days/week in the office)
Contract: permanent, full-time
Interviews: 18-19 February 2026
Are you passionate about delivering high-quality administrative support for a global organisation? The ITF is looking for a proactive and detail-oriented Administration Coordinator to join our team.
About the role
As Administration Coordinator - Global you will supervise and coordinate the work of a team of administrators responsible for providing reliable, high-quality administrative support for international governance meetings and events, and communications to member organisations and external partners.
You will work with colleagues and external stakeholders worldwide to ensure the smooth delivery of the administration function, including the logistical aspects of our global activities, contributing to the successful delivery of our Congress cycle and organisational work programme.
Reporting to the Head of Global Administration, you will help to strengthen long-term administrative systems that are efficient, coordinated and fit for purpose in a complex international environment.
Key Duties and Responsibilities
- Manage a team of administrators and foster an environment of continual development and support and high performance
- Coordinate the workload of the team in the delivery of organisational work programmes
- Develop, implement and update administrative policies and procedures, ensuring consistent and standardised ways of working
- Oversee the logistical delivery of global meetings and conferences
- Oversee the delivery of multi-lingual communications to members (circulars, meeting reports)
- Prepare meeting budget forecasts and contribute to the annual planning and budgeting cycle
About you
We’re looking for a self-motivated and highly organised individual to support the delivery of our global organisational work programme. With responsibility for oversight of the logistical delivery of committee meetings and conferences, you will need the following to be successful in this role:
- Proven experience managing and leading a team, including mentoring, performance development reviews and motivating others
- Strong knowledge of administrative practices, ideally with experience in the delivery of international meetings & conferences
- Ability to prioritise effectively, and manage multiple tasks and projects simultaneously, often working across international time zones
- Clear and accurate written and verbal communication skills with a high standard of written English and excellent attention to detail
- Confidence working with diverse internal & external stakeholders in a multilingual environment (knowledge of languages other than English would be an asset)
- Maintain confidentiality when handling sensitive information
- Strong numerical skills, with experience of budgeting, reconciliation, and expense reporting
- Calm, adaptable and proactive problem-solver with a focus on continuous improvement
- Proficient with SharePoint, Teams, MS Office 365, and familiar with Zoom, Cvent and Concur (or similar tools).
- Experienced with CRM systems and data handling
- Willingness to travel overseas occasionally to support international meetings & conferences
- Commitment to social justice and trade union values, or mission-driven work
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London, UK (hybrid working – 3 days in the office at Albert House, Old Street)
Team: People and Culture
Contract: Fixed Term (12 months) - with immediate start
Salary range: £30,875 - £32,500
Closing date: 1 February, 2026 (midnight UK time)
ABOUT THE ROLE
We are looking for a proactive and organised HR Administrator to join our People & Culture team at Start Network. This is a great opportunity to play a hands-on role in supporting the employee lifecycle in a purpose-driven, global organisation. Working closely with the HR Operations Specialist and wider People & Culture team, you will coordinate recruitment and onboarding, maintain accurate HR records and systems, support payroll administration, and act as a first point of contact for everyday HR queries.
You’ll thrive in this role if you enjoy juggling priorities, working with detail and data, and collaborating with colleagues to deliver a positive and well-run people experience. In return, you’ll gain exposure to a broad range of HR processes, contribute to meaningful work in the humanitarian sector, and be supported to develop your HR skills in a growing and evolving organisation.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR OFFER TO YOU
- Being a part of a network involved in bringing change to the humanitarian sector.
- Hybrid working with options to work from home and remotely to support your work/life balance
- Employee Assistance Programme through Smart Health (depends on the country based)
- Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
- 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based)
- Birthday day off.
INFORMATION FOR CANDIDATES
Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
APPLICATION
Please contact the People and Culture Team if you have any questions or need support with your application. Please email us.
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.
Closing date: 1 Feb 2026
Date for 1st Interview: 5 February 2026 (Subject to change)
We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.
Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.
The client requests no contact from agencies or media sales.
To support the Board in the effective management of our marketing function, including fundraising (and liaising with external fundraising organisations where appropriate). To assess service improvements, ensuring that all systems (including Digital and IT infrastructure) and processes are efficient whilst enabling a supportive and welcoming culture. Lead initiatives to enhance the quality and efficiency of services and our information management systems. The risk management, data protection and data governance aspects of this role are important. Oversees the setting of targets and gathering of statistics to feed the strategy in line with business plans agreed by leadership team and trustees.
1. Manage the implementation of the marketing strategy (including digital marketing) and support the marketing co-ordinator/administrator(s).
2. Develop grant writing, apply for grants, and manage fundraising activities.
3. Develop external relationships as appropriate to support fundraising and events.
4. Work with the Counselling Manager, Clinical Administrator(s) and Admin team to ensure all systems and processes are most effective whilst supporting the culture of the organisation.
5. Responsible for identifying areas for improvement, developing and implementing improvement strategies, and monitoring progress to ensure better service delivery and outcomes.
6. Work with the Office Manager and Counselling Manager to support all relevant IT systems and initiate improvements as required.
7. Working with the Trustees and Leadership team, oversea the setting of targets and gathering of statistics to feed the strategy in line with business plans
8. Ensure the organisation and its systems adhere to the latest GDPR requirements and support effective risk management.
9. To carry out other duties that may reasonably be required in line with the role.
The Old Bank Wellbeing Trust Limited (‘The Old Bank’) is a registered charity offering counselling and psychotherapy services to individuals, couples and groups and providing training to support the improvement of mental health. We seek to make our services accessible to all and it is a key aim for everyone interacting with our services to feel accepted and welcomed.
The client requests no contact from agencies or media sales.
About the role
Listening Books is a national charity that provides an excellent audiobook lending service to anyone in the UK whose illness, disability, learning or mental health difficulty, impacts on their ability to read the printed word, or hold books. Our audiobook catalogue contains over 10,000 titles. We believe that books should be accessible to everyone.
The Membership and Recruitment Administrator will help increase referrals to our service, by building and developing relationships with local partner charities and other relevant organisations. They will allocate funding to eligible new and renewing sponsored members, helping to meet our funding requirements and expand the charity’s membership base.
They will undertake the retention of its sponsored and paying members, by contacting renewing individual and organisational members, with the intention of retaining as many as possible and encouraging their use of the audiobook service.
They will also provide administrative support to the charity, including answering the main telephone line and opening and processing post.
The Person we are looking for
We have a fantastic opportunity for the right candidate to join our small team to help grow Listening Books' reach. The ideal candidate will have excellent organisational and research skills and attention to detail, a friendly, can-do attitude, with a willingness to learn and be comfortable speaking to members and partners on the phone or online.
If you would like to expand your experience in the charity sector and have a passion for books and accessibility, then we would love to hear from you.
In return, we can offer you 20 days holiday (rising with service), plus bank holidays, as well as a generous pension scheme.
Location
This is a hybrid role. Most tasks can be completed remotely, but you will be required to visit the office (Oval, London) for specific tasks, and we have a preference for this to be one day per week. Travel to attend events within the UK will also be required on occasion.
How to Apply
If you would like to be considered for this position, please apply with your CV and a cover letter, ensuring that it addresses the person specification in the job description, which can be found when you click on 'Apply Now'. Applicants who do not submit a covering letter will not be considered.
Deadline for applications: Wednesday 4th February at 6pm. Please note that only candidates shortlisted for interview will be notified. Depending on volume of applications received, we reserve the right to close the vacancy earlier than this date, so please apply early if you are interested.
Interviews will be scheduled for 10th February, and will be held virtually on Teams or Zoom.
All appointments are subject to two satisfactory references, including a previous employer, evidence of the right to work in the UK and a basic DBS check.
Privacy notice: Details of unsuccessful applications will be held on record under the lawful basis of Listening Books’ legitimate business interests for a period of 6 months before being securely destroyed.
We believe that books should be accessible to everyone.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
The Role
Contract: Part-time, 16 hours per week
Term: Permanent
Salary: £12,255.3 per annum
Location: London (hybrid working – 1 day office-based, 2 days from home after probation)
As the HR Assistant, you will provide high-quality of HR Generalist duties to the HR Team, including administrative, data input, recruitment and training support to the HR department and management teams.
Key Responsibilities
- Check recruitment updates and progress for all active vacancies.
- Follow up with candidates and managers on any outstanding documentation.
- Provide recruitment administration support, including setting up vacancies on the HR system, coordinating interviews, preparing documentation and issuing contracts
- Support onboarding by coordinating induction activities, equipment and paperwork
- Provide general HR administration such as employee records, surveys, reports and presentations
- Assist with leadership team meetings, including agenda preparation and minute-taking
- Coordinate training sessions, room bookings and catering
- Support learning and development administration, including maintaining the Learning Management System
- Support benefits administration, including pension and employee assistance programmes
Skills and Experience
Essential
- Ability to use HR information systems, including accessing, inputting, and compiling data.
- Demonstrating accurate data and attention to details
- The verbal communication skills to communicate.
- The written communication skills to produce succinct correspondence and reports.
- Experience of working effectively in teams and understanding expectations.
- Ability to write and present information.
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 9 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete a Basic DBS disclosure check.
The client requests no contact from agencies or media sales.
We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.
Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.
As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.
You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.
Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.
We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change.
This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.
- Salary: £35,000 FTE (£28,000 per year pro rata, 4 days / 28 hours)
- Contract: Permanent
- Location: Dalgarno Trust Community Centre, North Kensington (with occasional off-site meetings)
- Hours: 4 days per week (28 hours), flexible by agreement
- Line management: Reports to the Chief Executive
- Closing date: Wednesday, 4 February
- Interview date: Wednesday, 11 February
Please read the full Job Description before applying. To apply, complete the screening questions and submit your CV and cover letter. We may contact candidates to request further information if needed.
A safe and happy Community Centre for the people of North Kensington, London



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love helping people and helping a great charity at the same time? Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person? Do you have strong computer skills and a keen attention to detail?
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude. Sound computer skills are also essential for success. Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity.
To be successful in this role you will:
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Have previous experience in a customer services/administrative role
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Be friendly, compassionate and self-motivated
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Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity
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Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player.
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Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.
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Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales
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Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times
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To ensure timely and efficient thanking of our supporters
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Possess a full driving license
Please see the job pack attached for further information on the role.
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible working and the opportunity to WFH one day per week to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Access to an Employee Assistance programme which offers
both virtual and in-person support, 24/7 access to a GP
surgery web app, as well as lifestyle savings across online and
high street shops - Free flu jabs
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to training and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
Please use your cover letter to let us know why you would like the role and why you would like to join our wonderful team.
The client requests no contact from agencies or media sales.
Brilliant opportunity to join a young and growing charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.
We are looking for someone with experience of working in a finance function and who has skills in office management and administration.
Reporting to the Director of Finance and Corporate Services, the role is responsible for bookkeeping, credit control, HR administration and ensuring the smooth running of the office (ranging from ensuring there is milk in the fridge to ordering stationery and managing IT requests). As a key point of contact for callers and visitors an awareness of excellent customer service will also be needed. The role is very varied and will
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Sheldrick Wildlife Trust UK
The Sheldrick Wildlife Trust (SWT) is a pioneering conservation organisation, working across Kenya to protect endangered wildlife and preserve habitats for future generations. Through projects including our world-renowned Orphans’ Project, veterinary interventions, anti-poaching operations, and community outreach, we are dedicated to securing a future for wild species. Sheldrick Wildlife Trust UK plays a vital role in supporting conservation projects, raising funds, cultivating donor relationships, and engaging supporters to sustain and build upon life-saving work in Kenya.
The Role
We are seeking a motivated, detail-oriented Fundraising Support Officer to join our UK team. This is an excellent opportunity for someone passionate about wildlife conservation, eager to learn, and looking to develop a career in fundraising and supporter care.
The Fundraising Support Officer will be central to ensuring our supporters receive the highest standard of care. Working across individual giving, corporate partnerships, trusts and foundations, and retail, the postholder will gain valuable experience in many areas of charity fundraising and supporter engagement.
Key Responsibilities
- Support to the Retail Manager, including acting as first point of contact for order enquiries, exchanges, and returns, and assisting with fulfilling orders from the charity’s online shop.
- Supporter care, to include answering email, post, and telephone correspondence, providing receipts and donor follow-up.
- Accurate recording of donations and correspondence on the charity’s CRM system.
- Support the regular giving and orphan adoption programmes.
- Assist in identifying opportunities with corporate partners and charitable trusts.
- Support the Communications team by drafting and proofreading thank-you letters, donor updates, and impact reports.
- Assist in developing and attending charity events.
- Assist with general fundraising administration and other duties as required by the team.
Person Specification
Essential:
- Demonstrable experience in building relationships with customers or stewarding supporters and donors.
- Excellent written and verbal communication skills, with a polite and professional manner.
- Strong organisational skills and attention to detail.
- Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
- Familiarity with CRM systems and/or handling supporter or customer data.
- Experience in customer service and administration.
- Ability to work both independently and collaboratively in a small team.
- Enthusiastic, proactive, and willing to take on a variety of tasks.
- Ability to manage multiple priorities in fast-paced environment.
- A genuine interest in wildlife conservation and the mission of Sheldrick Wildlife Trust.
Desirable:
- Minimum two years’ experience in donor care or fundraising in the charity sector.
- Experience drafting written communications for a public audience.
- Understanding of the UK charitable sector and fundraising principles.
- Understanding of data protection, including GDPR.
What We Offer
- A supportive and friendly team environment.
- Opportunities for professional development in fundraising and supporter care.
- The chance to play a key role in protecting wildlife and habitats through one of the world’s most respected conservation charities.
If you believe you are well suited to the role, please send us your CV and one-page cover letter by clicking the 'Apply' button on this page. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.
Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time. All applicants must have the right to work in the UK. We are not able to support visa or work permit applications for this role. (No agencies, please).
To protect and preserve wildlife and habitats in Kenya


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Operations Manager
Location: Remote / Cambridge (1 days per week in the office)
Hours: 37.5 per week
Salary: £47,810 to £54,710 per annum
Reporting to: Managing Director
Term: Permanent
Aquilas is delighted to be partnering with Royal Papworth Charity to recruit a Charity Operations Manager to play a key role in the delivery of the charity's strategic objectives, ensuring effective governance, operational oversight, and stakeholder engagement across a diverse portfolio of grant-funded hospital projects.
We are looking for an experienced and motivated person who wants to drive transformational change across the entire charity. If you have Charity, Operations, Governance or NHS grant giving experience please take a look.
About the Charity:
Royal Papworth Charity plays a vital role in ensuring that Royal Papworth Hospital is able to offer superior facilities, exceptional patient care and an enhanced patient experience thanks to the generosity of our supporters. We provides grants to support transformational projects across the hospital, many of which have a direct and immediate impact on our patients, their families and our staff.
Royal Papworth Hospital is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge.
About the role:
This is a leadership role responsible for the operational delivery of a diverse portfolio of grant-funded projects across the Trust, driving innovation in patient care and clinical excellence.
The postholder will oversee the charity's governance, compliance, and financial operations, ensuring robust systems are in place to support effective decision-making and strategic delivery. Working closely with clinical teams, senior managers, and external stakeholders, the Charity Operations Manager will play a central role in translating strategic priorities into impactful, well-governed programmes.
Person Specication:
- Demonstrates good levels of financial acumen including the management of financial budgets.
- Experience of leading or working in complex project teams within an organisation.
- Proven ability to influence, inspire and effectively manage staff.
- Experience of working across organisations on projects.
- Understanding the significance of national developments and their impact at a local, regional level.
- Sound knowledge in the use of information technology and its application in practice.
- Ability to analyse and interpret data.
- Experience in writing development propositions.
- Experience presenting complex, sensitive or contentious information to a wide range of stakeholders with varied backgrounds.
- Analyses multiple demands on the service and resources, while balancing needs against available resources. Assesses likely impact on local service of national developments.
- Ability to provide and receive highly complex and sensitive commercial information. Experience working with complex facts or situations which require analysis, interpretation and evaluation of a range of options.
- Plan and organise broad range of complex activities; formulates, adjusts plans or strategies.
- Ability to communicate across organisational boundaries effectively.
- Excellent oral and written skills, with experience in using PowerPoint for report writing.
- Excellent attention to detail. Ensuring data and reports are presented to a high-quality standard.
- Presentation skills and the ability to present to a range of groups and individuals.
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas




