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The Trust of St Benedict’s Abbey, Ealing, wishes to appoint a Safeguarding professional as a permanent position to continuously ensure that Ealing Abbey and its works are comprehensively assured to be safe environments for all.

The post is to be the Safeguarding lead responsible for ensuring the highest standards of safeguarding across all activities of Ealing Abbey. It is to promote an effective culture of safeguarding that protects the health and wellbeing of everyone who comes into contact with the Abbey, ensuring they can live free from harm and abuse. It is to support victim survivors, helping to bring their voices to the forefront in all our safeguarding work.

The role is to assist the Safeguarding Trustee, providing strategic leadership, policy oversight, governance, and cultural development in safeguarding. It is to ensure compliance with national legislation and the “One Church” Approach of the Catholic Church of England and Wales articulated through the Catholic Safeguarding Standards Agency (CSSA) within the safeguarding framework of the Abbey charitable trust.

This part-time role allows for flexible working hours appropriate for fulfilling the responsibilities outlined in the job description. There is the possibility for hybrid working.

Salary of between £40-48k FTE depending on experience.

Required from June 2026

Across the UK, makers are building creative businesses, sustaining heritage skills, experimenting with materials and influencing design, art, architecture, sustainability, wellbeing & much more.

At the Crafts Council we champion craft and the people who make it.

As our work grows and the craft sector evolves, we’re looking for a Director of Marketing, Communications & Audiences to help shape how we tell the story of craft today.

This role will enable us to connect insight, develop narrative and grow influence — ensuring that what we learn from audiences, makers, members and partners helps shape how craft is represented nationally and internationally.

The Role

The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy.

We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence.

Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs:

· how we position craft nationally and internationally

· how we grow and engage our audiences

· how we strengthen our influence across the cultural and creative sectors

You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies.

We’re looking for someone who:

• Has significant experience leading marketing, communications or audience strategies
• Understands how cultural organisations build influence and public profile
• Is confident translating complex information into clear narrative and messaging
• Has strong experience with digital ecosystems, audience journeys and CRM insight
• Is collaborative, curious and comfortable working across organisational boundaries
• Brings a genuine interest in creativity, craft and the cultural sector

Why join us?

This is a rare opportunity to shape how a national cultural organisation listens to its audiences, understands its role and communicates its impact.

You will play a key role in strengthening the visibility and influence of craft — and the makers who shape our world.

We’re looking for someone who combines strategic thinking, strong marketing expertise and curiosity about the role creativity plays in society.

Someone who understands how cultural organisations build influence, bring people with them and tell stories that matter.

Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 – 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards.

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.

We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.

Wednesday is a whole team office and gallery day when staff meetings take place.

Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to:

£39,000 - £42,000 gross per annum based on part-time working 3 days per week,

£52,000- £56,000 gross per annum based on part-time working 4 days per week.

Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.

Are you an approachable, friendly, people person who feels at ease engaging with people facing homelessness?

Do you have the confidence to hop on the Justlife minibus and participate in outreach to temporary accommodation across Manchester, going out and meeting people where they are? Are you able to adapt to changing situations, think on your feet and problem solve?

Are you passionate about navigating through various systems to get the best outcomes for people who are homeless and living in temporary accommodation?

Are you open to supporting people using a trauma informed approach and reflecting on your practice with colleagues?

If you do want to work for an innovative, collaborative and solution focused organisation that supports homeless adults living in temporary accommodation then please apply! See below for details.

About Us

Why do we exist?

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

• Collaboration before competition
• People before programmes
• Innovation before institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

• Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
• Additional 5 days annual leave purchase scheme through salary sacrifice
• Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
• Cycle to work scheme
• 2 Volunteering days per year
• Access to regular clinical supervision

About the job

About this role:

The role of Specialist Support Worker involves supporting a caseload of clients who are experiencing homelessness and taking part in regular outreach visits to temporary accommodation (TA) across Greater Manchester. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers ensuring that their residents experience of TA is as positive as possible.

This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and substance addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners, including the Probation Service, local council services and other third sector organisations.

The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity.

Making decisions ‘in the moment’ to mitigate risk with clients can place high emotional demands on the job holder. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature, you will experience a range of emotions from joy to grief and as such it requires a high level of resilience and self-awareness to cope with the emotional demands of the role.

The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.

Key terms and conditions

Job Title: Specialist Support Worker

Hours: 31 hours per week

Contract: Permanent

Normal hrs to be worked: Monday/Wednesday 9am-5pm and Tuesday/Thursday 9am-5.30pm

Location: Justlife Centre, Manchester

Salary: £15.33 p/h (£29,894 per annum pro rata)

Application Process

To apply, please upload an up-to-date CV and a covering letter addressing how you meet the person specification. The person specification details key areas of knowledge, experience, skills and personal attributes required for the role. Please describe in this section, using examples from your experience, how you meet the person specification. Short listing will be based upon how well you demonstrate your ability to meet the person specification in your cover letter.

Use of Artificial Intelligence (AI)

We value authentic applications but recognise that Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.

Deadline for applications is midnight 9th April, but we may close this early if enough suitable applicants are identified.

Provisional interview dates will be the week of 20th April.

Role description

Service Delivery:

Using frontline practical and procedural knowledge of working with people with multiple and compound needs to support them to engage with health care, wellbeing services, benefits and housing services during their housing vulnerability.

This could include, but is not limited to:

• Assisting people in addressing housing, financial, health and wellbeing needs through the support pathway.
• Connecting people with appropriate support services such as substance misuse services, GP, mental health services, advocating on behalf of the client and accompanying them to appointments.
• Supporting the delivery of outreach to TA’s across Greater Manchester on the Justlife minibus. This includes engaging with residents, managers and landlords of TA to build effective working relationships and establish support needs.
• Helping to increase the self-confidence of clients to improve their chances of moving on from their housing vulnerability through one to one key work sessions, group activities and outreach.
• Maintaining regular contact, a listening ear and emotional support during times of crisis.
• Liaising with Landlords and property Managers to identify residents who would like support and to help prevent evictions.
• Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
• Use interpersonal and communication skills to provide support to clients and collaborate with others including colleagues, partner agencies, health care professionals and external agencies through joint working.
• Take duty of care seriously by assessing the client’s social and environmental conditions, identifying and passing on information to and from relevant professionals, ensuring client confidentiality is maintained.
• Use of excellent writing skills to prepare and submit referrals and housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of people.
• Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
• Ensure accurate and up to date client data and case notes are recorded within our Inform database within the standards set by the organisation.
• Carry out light physical tasks, such as travelling to visit people on outreach, shopping, organising deliveries or lifting office equipment.

Service Development:

• Collaborate with the entire Specialist Support team to ensure support requirements are in place for all registered clients.
• Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
• Provide data, reports and impact studies when requested.
• To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.

Research:

• Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of clients in design and delivery of the service.

Responsible to: Service Manager

Responsible for: N/A

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

Experience:

• Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group).
• Experience of working with drug and alcohol dependent adults and those experiencing poor mental health.
• Experience of working with people in contact with the criminal justice system.

Skills:

• Care, empathy and skilled in dealing with emotionally vulnerable clients.
• Excellent ability to engage with clients in an empowering manner.
• Effective communication; written and oral skills.
• Effective administrative and IT skills.
• Excellent organisational skills.
• Driving licence holder and access to a vehicle (desirable).

Knowledge:

• Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to feel connected and healthier.
• Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse, homelessness and contact with the criminal justice system.
• An understanding of health and safety and safeguarding policies and procedures that aim to keep staff and clients safe.

Personal Attributes:

• Commitment to equal opportunities in our service delivery.
• High level of self-awareness and the ability to maintain personal wellbeing through periods of pressure and stress.
• Ability to be self-motivated and work well in a team and as a lone worker.

Senior Caseworker – Pathways

Location: Disability Action & Advice Centre, 4, Waldegrave Road, Teddington TW11 8HT

Contract: Permanent, Full-time, 35 hours per week

Salary: £30,000 to £36,000 (depending on experience)

Ruils is run by, and for, Disabled people. We exist to remove the barriers that prevent Disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.

Pathways is a specialised welfare advice service that provides information, advice, advocacy and representation for Disabled adults (over the age of 18) living in the Richmond Borough. We work with clients, supporting them to navigate the complex Housing, Benefits and Social Care systems. In this role, you would be providing information, guidance and advice to Disabled people and their families, enabling them to have more choice and control over their lives.

We are also part of a larger network of Disabled-led advice services. Working together, we have developed pathways for Disabled trainee case workers, collated data on Housing and Benefits issues and have fed into important consultations and campaigns.

This is a unique and rewarding opportunity for you to work one-to-one with clients to effect change, whilst also having a positive impact on the wider system.

We are looking for someone who:

• Will bring experience of supporting people with complex welfare, housing or social care issues.
• Is confident advocating on behalf of clients when needed.
• Has an understanding of the welfare benefits system, disability rights and the Social Model of Disability.
• Can break down complex information so it feels clear and manageable.
• Works in a calm, methodical way, keeping accurate records.
• Is compassionate, patient and values-driven.

Duties and Responsibilities:

• Provide timely and accurate advice on welfare benefits, housing and social care to support Disabled people to live independently.
• Analyse clients’ situations, identify solutions and guide them through complex systems, signposting where appropriate.
• Work with clients on a short to medium term basis, helping with referrals, forms, letters, appeals and navigating processes.
• Support clients to gather evidence and prepare for Benefit or Housing applications and appeals, ensuring deadlines are met.
• Attend key meetings and appeals with clients, advocating for them and helping them put their case forward confidently.
• Develop accessible information resources (guides, bulletins) to help clients navigate health, care, benefits and housing systems.
• Build and maintain strong relationships with partners, contributing to forums, campaigns and shared problem-solving.
• Provide supervision and support to trainee caseworkers, including induction, case file reviews and contributing to their development.

What we can offer you:

• A vibrant and interesting work environment – every day is different
• An experienced and supportive leadership team
• Training and development opportunities
• Flexible working
• Kind and caring colleagues who work as a team
• A cycle to work scheme
• An employee assistance programme (EAP)

We operate a Guaranteed Interview Scheme. We will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this Guaranteed Interview Scheme.

For the full Job Description and Person Specification, and to apply, please visit our recruitment page via the ‘Apply’ button.

Closing date: 17 April 2026, with face-to-face interviews taking place during the week of 19 May 2026.

AMMF is the UK’s only charity solely dedicated to raising awareness of and funding research into cholangiocarcinoma (bile duct cancer).  The charity works closely throughout the UK with clinicians, healthcare professionals, researchers, policy makers, patients and their carers, as well as actively collaborating across Europe and globally.  

The role of the Fundraising Support and Admin Officer is to deliver high quality, responsive fundraising support across all areas of fundraising, and to drive forward AMMF’s fundraising activities, strategy and relationship development with supporters and funding partners, including the development and use of social media, and Microsoft Office, to achieve this.

It is expected the Fundraising Support and Admin Officer will develop an understanding of AMMF’s aims and objectives and its policies and procedures.

Tasks and Responsibilities:

1. Successfully co-ordinate and manage all fundraising activities – which include individual giving, digital fundraising, events, In Memory, legacy giving and online shop sales.
2. Support all aspects of contact with AMMF’s supporters and fundraisers, via social media platforms, the discussion groups and forums, email, including e-shots, mail and telephone.
3. Manage and maintain the fundraisers’ events diary.
4. Develop, maintain and manage a comprehensive database of supporters and fundraisers using a CRM system.
5. Manage and record all information relating to fundraisers’ activities, results and income, including recording Gift Aid.
6. Record, reconcile and provide accurate financial information to the CEO and trustees as required. 
7. Identify and progress fundraising opportunities to generate sustainable income.
8. Support the Head of Events and Campaigns with the delivery of fundraising campaigns, ensuring they are cost effective and maximise income.
9. Support the development of a fundraising and communication strategy.
10. Manage all aspects of the charity’s online shop.
11. Attend external AMMF networking, partner and fundraising events when required.
12. Attend the annual AMMF conference and fulfil duties as required.   
13. Produce ad hoc reports to support senior management team as and when required.
14. Carry out projects and/or any ad hoc tasks as required by the CEO and Head of Events and Campaigns.

General:

1.  Effectively communicate internally and externally, providing a professional and courteous service at all times.
2. Support team members, fundraisers, supporters and volunteers to be as effective as possible in their work for AMMF.
3. To be prepared to work flexibly, when required, to best meet the needs of the charity.
4. To participate in team meetings, training courses, events, and e-learning where required/appropriate.
5. Ensure that all administration associated with this role is delivered promptly, with particular focus on database management and communication with fundraisers and supporters.
6. Ensure all activities and actions comply with the General Data Protection Regulation (GDPR) and relevant charity Codes of Practice.

Person Specification:

Essential criteria

1. Previous experience and understanding of working within the charity sector and, in particular, of fundraising using a range of techniques including social media, and knowledge of fundraising platforms such as Justgiving, Enthuse, Benevity, Charities Trust, Much Loved, CAF. 
2. Competent with Microsoft Office, in particular Word, Excel and PowerPoint, and with emailing services such as Mailchimp, virtual meeting platforms Teams and Zoom, and social media platforms, Facebook, X, LinkedIn, Instagram, Bluesky, and Hootsuite.
3. Excellent organisational and time management skills.
4. To be sensitive to the areas of work AMMF is involved in.
5. Ability to motivate and enthuse colleagues, fundraisers and supporters.
6. Willing and able to work outside usual office hours to support external events where, when and if required.
7. Current driving license and access to /use of a vehicle (useful not essential).
8. To possess or achieve a satisfactory Disclosure and Barring Service (DBS) check.

Benefits:
Annual leave: 31 days including Bank Holidays

Pension

On-site parking

Please note this is a full-time, office-based position (37.5 hours per week). Applications for a four day week will be considered (Monday, Tuesday, Thursday and Friday), with salary offered on a pro rata basis.

Join WithYou as an Administration and Compliance Manager in Bournemouth.

At WithYou, we support people to make positive changes in their lives. We are looking for an organised and motivated Administration and Compliance Manager to lead our administrative and compliance functions in Bournemouth, ensuring the service runs efficiently while maintaining a strong focus on the people we support.

WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging, but always rewarding. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. We work collaboratively to provide the best support and treatment to anyone who needs it.

Please refer to the linked job description to support your application.

This is a full time, permanent position with a salary of £29,272.60 - £44,290 per annum.

Please note: This role may close earlier than 25th March 2026 if we receive a high volume of applications, so we encourage you to apply as soon as possible. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter.

Job Description

As Administration and Compliance Manager, you will oversee the administrative systems that underpin our service delivery in Bournemouth. You will manage an administrative team, ensure compliance with organisational and regulatory requirements, whilst driving a culture of strong performance and continuous improvement.

You will support the Head of Service Delivery with budgeting and reporting. Working closely with operational colleagues, you will ensure administrative processes are efficient, reliable, and centred around the needs of the people who use our services.

The successful applicant will have a positive approach to working in a dynamic environment with a commitment to facilitating the provision of meaningful support to those who present to our service, achieving this by supporting the existing dedicated team in Bournemouth.

Company Benefits

• 28 days annual leave, plus bank holidays 
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

We are looking for someone who brings strong organisational skills, leadership experience, and a commitment to delivering high-quality support. You will have:

• A successful track record of providing efficient and reliable administrative support
• Demonstrable experience of working in an office environment
• Evidence of placing service users at the heart of an organisation’s work
• Experience working effectively at a management level, including leading or supervising staff
• A proven track record of creating and maintaining a strong performance management culture
• Evidence of compliance and auditing
• Demonstrate budget management and reporting
• Excellent IT skills
• The ability to organise priorities, maintain compliance standards, and support teams to perform at their best
• A driving license and access to a vehicle as travel between our sites will be required

For more information on the role and its responsibilities please see the linked Job Description.

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

Creating an Inclusive Environment

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

Please review our Recruitment Frequently Asked Questions before submitting your application.

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children, and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners, and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies, and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

Rockinghorse delivers more than 70 impactful projects each year to support sick and disabled babies, children, and young people across Sussex. As our programmes grow, we are seeking a highly organised and proactive Project Coordinator to support the day‑to‑day delivery of our projects and services.

Reporting to the Senior Projects Manager, this role will play a vital part in ensuring our projects run smoothly on time and on budget. You will work closely with NHS Champions (doctors, nurses, and healthcare professionals), internal colleagues and external partners to help coordinate activities, gather information, maintain accurate records, and support the successful delivery of all our projects.

This is a hands‑on, operational role, offering an opportunity to develop project management skills within a friendly and impactful children’s charity. You’ll play an important part in ensuring our projects make a meaningful difference to children and families across Sussex.

The location of this position is a mixture of office and site visits within Sussex.

Duties of the role 

Delivering incredible projects that save and improve lives.

Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled children in hospital.

Project Delivery & Day‑to‑Day Coordination

· Support the administration, coordination, and delivery of Rockinghorse projects across Sussex.

· Maintain project schedules, trackers, documentation, and communication logs.

· Organise meetings, site visits, check‑ins, project reviews, and installations.

· Coordinate logistics for small projects, including ordering items, liaising with suppliers, and arranging deliveries.

· Ensure accurate filing and record‑keeping across all project documentation.

· Prepare project reports for internal use.

· Support the Senior Projects Manager on the scoping out, development and implementation of new areas of work and projects for the charity.

· Maintain records on the projects database ensuring all records are accurate and up to date.

· Co-ordinate seasonal projects (e.g. Easter, Christmas) including collections and deliveries with supporters and beneficiaries.

Working with NHS Staff & Project Champions

· Support NHS staff and Rockinghorse Champions and NHS staff  to develop and submit project proposals.

· Be a point of contact for day‑to‑day project enquiries.

· Organise and deliver our biannual Projects Days, including scheduling, logistics, communication and follow‑up.

· Build positive working relationships with doctors, nurses, and healthcare teams to support smooth project development and delivery.

Monitoring, Evaluation & Impact

· Collect data, feedback, photos, and evaluation information for all projects.

· Support the Senior Projects Manager with implementing the charity’s impact and evaluation frameworks.

· Help prepare impact summaries for fundraising, communications, and reporting purposes.

· Maintain accurate monitoring records for project KPIs and outputs.

Internal Communication & Cross‑Team Support

· Provide regular updates to colleagues across Fundraising, Communications and Operations.

· Assist in preparing content and information for marketing and donor stewardship.

· Coordinate seasonal projects (e.g. Easter, Christmas) including packing, delivery, and volunteer support.

Operational & Administrative Support

· Assist with central office admin tasks related to project delivery.

· Support the organisation of project‑related events.

· Help maintain project files, compliance records, and data protection requirements.

· Assist with volunteer coordination for project‑related activities where required.

Person specification 

Essential experience, skills, and knowledge for the role: 

1. Experience supporting the coordination or administration of projects, programmes, or multi‑stakeholder activities.
2. Strong organisational skills with the ability to manage multiple tasks and deadlines.
3. Excellent communication and interpersonal skills, with confidence working with a range of stakeholders.
4. Ability to work proactively, use initiative and solve problems as they arise.
5. Good attention to detail and strong record‑keeping skills.
6. Competence with Microsoft Office (Word, Excel, Outlook) and willingness to learn new systems.
7. Ability to handle confidential and sensitive information appropriately.
8. A commitment to the mission and values of Rockinghorse Children’s Charity.
9. Knowledge of safeguarding and safe working practices.

Desirable experience, skills, and knowledge: 

1. Experience working in a charity, NHS, or healthcare environment, with a knowledge of paediatrics, neonates, youth work or other healthcare services working with children and young people.
2. Understanding of project evaluation, monitoring, or impact measurement.
3. Experience supporting finance, HR, operations, or volunteer functions.
4. Familiarity with compliance and data protection (GDPR) requirements.
5. Experience with project management or CRM systems (Rockinghorse uses e-tapestry).

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification.

Your covering letter must address your experience, skills, and knowledge against the nine essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the five desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline: midnight 5th April 2026

· Shortlisting: w/c 6th April 2026

· Interviews will be the: 15th or 16th April 2026

Interviews will be with the Senior Projects Manager and the Head of Philanthropy and Development and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity, and the process of recruitment.

The role will be available from 1 April 2026 (depending on post holder’s availability).

As Individual Giving Officer, you will plan and deliver compelling campaigns to engage with and drive action from existing supporters. 

You will work on a range of products in this crucial income stream including regular giving, cash and lottery. 

This is an exciting time for the Individual Giving team and as a vital member of our team, you’ll work to maximise the return on investment made by Maggie’s in this area and achieve significant growth in revenue income - ultimately to bring Maggie’s cancer care to everyone who needs us.

Please note that interviews will take place w/c 30th March in our Hammersmith office.

Please see the attached job description for further details

The Finance Officer is responsible for supporting the delivery of accurate financial and administrative services at Support Dogs. Working closely with the Finance Manager this role ensures compliance with legislative requirements and supports the smooth operation of the charity. 

Specific Duties:

• Process orders for goods and services on behalf of the Charity ensuring that appropriate authorisation is in place
• Enter and check invoices onto Sage 50 Accounts
• Ensure that all invoices are duly paid and remittances processed
• Check and process staff and volunteer expenses
• Set up new supplier accounts and maintain existing account details within the purchase ledger
• Support the Finance Manager with payment schedules
• Manage the petty cash
• Input credit card purchases and reconcile credit card statements
• Prepare spreadsheets to enter income onto Sage and CRM, from bank statements and remittance reports from online payment platforms, ensuring that all income is correctly recorded
• Reconcile bank accounts
• Support the Finance Manager in preparation of monthly management accounts
• Respond to accounts and financial queries from staff and volunteers
• Any other duties comparable with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training

Essential Qualities

• Experience of completing a wide scope of tasks within a finance function
• Strong knowledge of Sage 50 Accounts and MS Office
• Good interpersonal and communication skills
• The ability to work under pressure with minimum supervision
• To be able to prioritise work
• To be able to work as a team player
• To have an adaptable & flexible approach to work
• To be comfortable in the presence of dogs

Desirable Qualities 

• AAT qualification or equivalent
• Previous charity experience

Salary: £37,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, you’ll need to come into the office as required to deposit cheques. While there isn’t a set day for this, all cheques should be paid in within a week of receiving them. Additionally, the team comes into the office during busier periods, such as financial year-end and audit, to collaborate with auditors (June/July). You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: Maternity Cover until the end of December 2026. Full time role - 35 hours per week.

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 23:59 on Sunday 29 March 2026.

Interview dates: Wednesday 8 and Thursday 9 April 2026. Interviews will take place online via MS Teams.

Job Information 

You will be joining at an important time for our team, covering a crucial role in ensuring accurate income processing, reporting, and financial management across the organisation. As part of the Finance team, you will work closely with colleagues across departments, particularly alongside our fundraising team, to ensure income is correctly coded and reported efficiently.

With responsibility for month-end and year-end processes, as well as maintaining accurate and timely financial data, you will play a vital role in supporting decision-making across the organisation. Your work will ensure colleagues have the financial insights they need, enabling strategic planning and effective resource management.

Strong communication skills are essential for this role, as you will liaise with teams across the organisation to provide clear financial updates, answer queries, and ensure income is accurately coded and reported in line with financial procedure. Your clear communication of financial information will support informed decision-making and ensure compliance with procedures.

To succeed in this role, you will have strong financial processing experience, excellent attention to detail, and a proactive approach to problem-solving. You should be comfortable working with financial systems and software, with the ability to efficiently manage data, generate reports, and ensure accurate income tracking.

Our Finance team provides vital support to the organisation, ensuring robust financial systems, compliance, and efficiency across all areas. You will be joining a collaborative and dedicated team committed to delivering high-quality financial management and support to colleagues working across a wide range of impactful projects.

More information is available in the candidate information pack, which is available on our website to download.

Emergency Nutrition Network (ENN) is seeking to appoint an outstanding Finance Manager with the desire to help address one of the world’s great challenges.  You will join the charity in the Summer 2026 and guide us through the next chapter of financial oversight and performance.  We are looking for someone with the passion and required competence to help organisations achieve their mission through the most effective and efficient oversight and delivery of finance management.

ENN is a highly respected Oxfordshire-based charity working to reduce malnutrition globally. ENN strives to enhance the effectiveness of nutrition policy and programming by connecting critical actors, building evidence and improving knowledge. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups who are the ‘go to’ networks for their specialisms.  

This is an exciting time to take on a lead role in this influential organisation. To read more about the responsibilities and requirements of the role, as well as details on how to apply, download a copy of the Job Description for further details.

About Emergency Nutrition Network (ENN)

Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.

Our vision is that: Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs

We support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.

ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their mothers (MAMI), as well as our highly regarded international publication, Field Exchange.

ENN is governed by a Board of Trustees and has its office in Kidlington, Oxfordshire, UK. ENN is financially supported by foundations and trusts, government donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website. 

Our People

ENN’s team is made up of a range of technical experts in nutrition and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.

We are proud that in our Employee Engagement Surveys our team say that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN.

Terms and Conditions

• Type of contract: Permanent
• Hours of work: Full time (37.5 hours per week)
• Location: Hybrid. This role will be expected to work Monday and Fridays from home and Tues/Weds/Thurs in the office. ENN will consider requests for further flexible working arrangements, including part time working. This will be considered on a case-by-case basis, balancing ENN’s needs with a candidate’s other commitments.
• Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. Pro-rata for part-time staff.
• Salary: up to £60,000 per annum (FTE), dependent on experience
• Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
• Benefits: Dental cover, Life cover, Employee Assistance Program, Wellbeing contribution

Purpose of the role

The Finance (FM) contributes to ENN’s vision through strategic management and governance of its financial resources and budgets.

The Finance Manager is responsible for finance strategy, planning and oversight, reporting, regulatory compliance and aligning finance strategies with organisational goals and operations.  The FM is a member of the management team, provides key insights to support business decisions, liaises with the board of trustees and holds the position of Company Secretary.

Responsibilities

· Develop ENN’s finance strategy in support of the delivery of its 5 year strategic goals.

· Proactively enhance ENN’s financial systems to manage and oversee project budgets, forecast trends, identify opportunities, and analyse organizational performance through data-driven decision making

· Strategic Support – Provide management information and financial insights to the management team and trustees including identification and mitigation of strategic and operational financial risks.

· Line Management – Line manage and mentor the finance team (currently 1 management accountant) and ensure positive, productive, and supportive team relationships

· Oversee the core finance functions; including multi-currency (GBP, EUR and USD) payables , receivables, bank reconciliations, cash flow and general ledger reconciliations

· Budgeting & Forecasting - Lead the annual budgeting process and track financial performance of the organisation as well as budget variance analysis of project P&L’s

· Manage finance year end and the Charity’s annual and other audits, including holding the relationship with auditors and preparing the appropriate statements

· Contribute to the organisation’s income generation ambitions, supporting partner due diligence and in providing advice, guidance and assistance, and in preparation of funding proposal budgets that meet ENN’s requirements

· Internal Controls & Compliance - Advise the management team on any measures required to ensure that financial systems (including payroll and banking systems), policies, procedures and controls are robust and adhere to regulatory requirements and implement these procedures where appropriate.

· Manage effective payroll, including: Preparing payroll calculations, submissions on Bright Pay pension administration, payroll year end schedules and PSA calculation and submission.

· Charity Governance – Company Secretary duties ensuring timely and accurate statutory filing with Companies House and The Charity Commission

· Maintain high quality records in line with regulatory requirements and GDPR

· Other tasks reasonably requested by the CEO

Person Specification

Essential

· Qualified Accountant (ACA, ACCA, CIMA)

· Extensive experience of leading financial management for organisations in the non-profit sector, with a thorough understanding of charity specific financial obligations.

· Demonstrated experience in reporting to and engaging with management teams and/or trustees on matters related to financial risk management, including presenting complex financial data, risk assessments, and strategic recommendations.

· Experience of building and managing grant funded project accounting with proportional allocation of staff costs to funds.

· Experience of developing funding proposals with a variety of funders, including institutional funders, foundations and NGO’s

· Experience of managing payroll.

· Experience in line managing a team including appropriate delegation, performance management, staff engagement and development, and effective coordination of team workload

· Ability to work both autonomously and as pro-active business partner to members of a dispersed team.

• Strong interpersonal and communication skills

· Proficient user of Microsoft Excel, Word, PowerPoint, Outlook and a range of commercial financial software (ENN use iplicit accounting software)

Desirable

• Specific experience with international institutional funders, foundations and International NGO’s would be an advantage
• Experience in managing income and expenditure in multiple currencies
• Experience of iplicit accounting software, BrightPay payroll software

Reporting Lines

The Finance Manager is a member of ENN’s Management Team and reports to the Chief Executive Officer and has line management responsibility for a small team (currently 1 management accountant).

Eligibility to work  

The successful applicant is required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position. 

ENN is committed to diversity and inclusion, and to building a culture where every team member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.

Application Process

Please submit a Cover Letter (no more than one page) outlining your motivation to take on the role and how your experience satisfies the Person Specification) along with your CV.

Help shape the future of co‑production in Wales. Join us in turning local learning into national change.

We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.

You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.

Contract type: Fixed term (until 31 August 2027)

Hours: 30 hours per week, flexible working patterns

Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month

Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas

Location: Remote, with travel for meetings across Wales (Wales-based applicant preferred)

Brief person specification

Knowledge and experience

Experience of coordinating projects or programmes involving multiple partners.

Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).

Experience of organising online and/or in‑person events.

Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).

Skills and attributes

Strong written and oral communication skills in English.

Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.

Able to interpret information, identify learning and present it clearly.

Ability to build and maintain trusting, professional relationships with a wide range of partners.

Attention to detail in written materials, data handling and resource preparation.

General

Commitment to co‑production, involvement and social justice.

Comfortable working independently, drawing on your own initiative.

Curiosity, empathy and a willingness to learn from others.

Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.

Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.

As part of your cover letter, please submit a statement addressing the full criteria as listed in the recruitment pack.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required.

Major Responsibilities

• Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization

• Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement.

• Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting.

• Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions.

• With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience.

• Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle.

• Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors.

• Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties.

• Support payment processing and ensure documentation complies with IRC and donor requirements.

• Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings.

• Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned.

KEY WORKING RELATIONSHIPS

Key contacts across IRC in UK and internationally:

• International Philanthropy Team

• USA Philanthropy

• Communications team

• Policy and Advocacy team

• UK Finance team

• President’s Office and Executive Director of IRC- UK

Person Specification

Skills, Knowledge and Qualifications:

• Knowledge and understanding of the principles and methods of philanthropy fundraising**

• Experience with Salesforce database or similar CRM system** (Salesforce Administrator certification a plus)

• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**

• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**

• Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**

• Bachelor’s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience

• Experience in the following markets preferred – UK and US

• Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication

• Previous experience of working with high-net-worth individuals and their support functions i.e. EA’s, wealth advisors and/or private offices;

• Experience of supporting a team including the implementation of high-level events;

• Excellent attention to detail

• Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint

• Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities

• HTML experience a plus, to help support website updates.

• Passion for IRC’s mission and demonstrable interest in fundraising.

Reporting to: Head of Communications & Individual Giving
Location: Hybrid, minimum 40% in office in Welwyn Garden City

Principal responsibilities and duties

Budget Management

• With the Head of Comms & Individual Giving, set annual budgets and programmes of activity, actively monitoring performance against these and adapting approach as necessary
• Plan, monitor and control expenditure as appropriate and manage income against set budget, KPIs; providing regular revised projections and narrative for the Senior Leadership Team and trustees as required
• Analyse individual giving performance, reporting as required and using the results to improve practice, including evaluation of cost effectiveness and sustainability

Communicating and building relationships

• Cultivate and steward meaningful relationships with individual donors to maintain their engagement and support and ensure a stable and growing donor base
• Create compelling fundraising materials and appeals targeted at individual donors
• Provide excellent donor stewardship through timely acknowledgement of gifts, personalised communication and recognition efforts.
• Develop and deliver a plan of regular communications for recurring givers and high-value donors
• Represent the charity at Willow or third-party events, to promote fundraising products and talk to potential supporters about ways they can get involved
• Manage relationships with suppliers, agencies and partners

Programme Development

• Conduct regular reviews of income streams and put recommendations into action
• Work with other members of the fundraising team to develop a successful stewardship programme across all supporter types
• Develop and execute strategies to solicit and secure donations from individual donors across various online and offline channels
• Promote and manage our in-memory products, enabling donors to remember their loved ones whilst supporting Willow
• Develop a regular giving programme, executing strategies to acquire, retain, and upgrade individual donors
• Grow our legacy programme and increase the number of people leaving a gift to Willow
• Develop our digital fundraising programme, bringing more supporters online

Data management

• Utilise the charity database (RE NXT) to track donor interactions, manage gift processing and generate reports for analysis and decision making
• Work with the Finance Team, Data & Insight Officer and Supporter Care Officer to ensure accurate data recording
• Use data to identify areas of prospective growth and build plans to deliver these
• Adopt a data-led fundraising approach, segmenting data and using supporter journeys to maintain engagement and speak to people about the right products for them
• Monitor donor attrition and implement measures to mitigate disengagement

Additional

• Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working
• Work with office volunteers to ensure administrative or support tasks are completed in a timely manner
• Keep up to date on developments and trends in fundraising and the charitable sector, and apply these learnings to improve our offering
• Keep up to date and comply with fundraising, GDPR and other relevant legislation,codes of practice and good standards
• Willingness to work flexibly with occasional work outside of core hours
• Undertake any other tasks as required in the interest of the charity

Person Specification

Experience

• Experience working in individual giving fundraising with an excellent working knowledge of donor recruitment, retention and development
• Experience of designing supporter journeys that engage, retain, and inspire donors
• Experience of preparing and managing annual plans and budgets
• Proven project management experience, including design, print and mailing processes
• Experience of working with a CRM system (we use RE NXT) and digital fundraising tools
• Experienced in using data and insight to inform decisions and optimise activity

Knowledge

• Knowledge of fundraising laws and regulations in relation to data protection and compliance
• Knowledge of the Fundraising Regulator and Institute of Fundraising Code of Practice

Skills

• Proven ability to write engaging copy and compelling fundraising asks for different audiences across varied communication channels
• Effective organisational skills and ability to manage time and prioritise work
• Ability to work quickly and accurately under pressure
• Analytical and able to adopt a data-led fundraising approach
• Excellent IT skills including use of a CRM database for both maintenance and interrogation purposes, including data segmentation and reporting

Personal qualities

• A pro-active, self-starter who is comfortable working alone but can also be a team player
• Motivated and target driven
• Personable with excellent ability to engage with supporters and stakeholders with diplomacy, discretion, tact and persuasiveness
• Ability to have a hands-on approach, adapting as necessary to carry out tasks

General

• Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
• 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
• Holiday purchase scheme
• Stakeholder pension with matching contributions up to 5%
• Occupational sick pay
• Life Assurance cover of 3 x salary
• Flexible working patterns where appropriate for the role
• Employee Assistance Programme
• Access to financial advice and employee discounts