Data Officer Jobs in Holborn, Greater London

We’re looking for a MEAL specialist who is, at heart, a peacebuilder.  You’ll deputise for the Regional Director as needed, and work collaboratively as a key part of the Regional Leadership Team to shape the strategic direction of Concordis’ future work across the Central African region.

As Regional Head of MEAL, your work will go above and beyond reporting to the donor on logframe outputs and outcomes to the donor, as important as those are.  With your extensive peacebuilding experience, you’ll work with the team to develop and implement sophisticated metrics for measuring these changes over time.  You’ll feed this information back into programme delivery, to ensure programmes remain accountable to the wider population and adapt to the rapidly changing and fragile contexts in which we work.

You’ll also use your flair for writing and your publishing skills to produce more informal news items, telling stories of the impact of our work, and publicising the recommendations that come from dialogues we facilitate.  This will help us amplify voices that are often ignored by decision makers, leading to evidence-based policy making.

Role Duties and Responsibilities:

Develop and implement the programme’s monitoring and evaluation systems

Develop and oversee the systems to monitor and evaluate activities and their impact

Evaluate and enhance existing data collection tools used during previous monitoring exercises

Evaluate and enhance existing metrics to measure attitudinal and behavioural change resulting from programme activities.

Design the implementation plan to monitor and evaluate programme delivery.

Contribute to the development of Concordis’ peacebuilding methodology, policy, strategy and monitoring and evaluation.

Responsible for programme monitoring and evaluation

Ensure the programme adapts and evolves to meet the needs identified, remaining accountable to communities affected by conflict.

Monitor against performance indicators to check that the project is delivering as planned.  Identify issues and agree action plans to address.

Monitor against the Theory of Change and ensure the programme is achieving the intended impact.   If not, identify what needs to change and how to create that change.

Capture learning and identify what worked, what didn’t work and what we’d do differently next time.

Responsible for producing timely internal and external reports

Lead the MEAL team to produce monthly and bi-annual donor reports on all regional programme activities.

Generate clear, professional and visually attractive reports that explain the impact of our work and the recommendations from our dialogues.

Work with the Communications team producing informal news items, telling the story of the impact of our work and publicising the recommendations that come from dialogues facilitated by Concordis.

Create a culture of accountability and learning across the Regional Team

Lead on ensuring staff across the programme understand the role of MEAL in their work and have the skills to operate the required systems and capture the data.

Deliver training and coaching on our approach to MEAL, techniques and tools to the wider team.

Leadership responsibility in the Regional Team

Deputise for the Central African Regional Director in their absence.

As part of the regional Senior Leadership Team oversee the work and staff teams in the regional hubs in CAR, Cameroon, Chad and Sudan.

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PVD can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.

Our aim is to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.

About the role
We are seeking a Marketing Officer to help grow and service the charity's international membership, increase the value of our membership offer, increase our income, and deliver our e-learning programmes. You’ll help ensure our members are informed about the latest developments and learning opportunities, and they’re valued for their contributions to the PVRI. No two days are the same. One day, you might be writing content for our website and social media channels, and the next, you might be welcoming respected speakers and attendees from over 30 countries to our scientific webinar.

We are looking for someone with excellent written and verbal communication skills and attention to detail. You’ll need to create successful marketing plans and grow our membership. You will also bring excellent organizational skills and the ability to coordinate high-quality webinars.

If this sounds like you, we can’t wait to hear from you!

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market. You will need to be able to travel to London for the occasional meeting.

The PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we’d love to hear from you.

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Wednesday 19 June.
 

PVRI is a Registered Charity, number 1127115

The Senior Finance Officer is a key role working alongside the Finance Business Partner for ClientEarth’s Business Services and External Affairs teams (BS and EA) to assist in the production of the monthly management accounts, providing support to our budget holders and to a busy finance team.

This new role has been created due to an internal promotion. If you are actively studying for your ACA/ACCA/CIMA qualification this role offers you study support while learning on the job, all while helping an environmental charity deliver on its mission of using the power of the law to protect life on Earth. 

You will join a finance team currently totalling 23 colleagues working across our offices in London, Brussels, Warsaw, Berlin, Madrid, Tokyo and Beijing.

Meet your Manager

In this role, you will be managed by Kasheena Paryag. In 2017, Kasheena started her career in the non profit sector and has had various finance roles in both charities and grant making organisations since. Kasheena joined ClientEarth in March 2022 and is based in our London Office. As a Finance Business Partner, Kasheena is the main point of contact for our CEO, Business Services and External Affairs departments, and works closely with these teams.

Main Duties

• Management Reporting - Support in the timely and accurate production of monthly management reporting from Workday Adaptive taking responsibility for running the reports for a number of budget departments.
• Budgeting and Forecasting - Support, as appropriate, with annual budget setting, entity budgets, monthly forecasting, process improvements and budget assumptions including Adaptive Planning modelling. 
• Data Integrity - Ensuring accurate coding of transactions, raising and responding to queries from budget holders. 

Role requirements

• Actively studying for ACA/ACCA/CIMA. Study support provided
• Experience of working with Access Dimensions, FocalPoint, Workday Adaptive or other similar accounting packages
• Experience of managing deadlines through a financial month end process 
• Good knowledge of Microsoft Office, particularly of large excel spreadsheet functionality including lookups, pivot tables, data sorting

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. 

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Safeguarding Officer

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full-time, permanent

Salary: £37,500 gross, per annum

Closing Date: 2 June 2024 - We will be reviewing applications as they are received and reserve the right to close the vacancy early if we receive sufficient applications for the role prior to the publicised closing date.  Therefore, if you are interested in the position please apply early to avoid disappointment. 

Assessment Day: Thursday 6 June 2024

Application: CV & Covering Letter

Are you a Safeguarding professional looking for a new opportunity and challenge?  We are currently looking for an exceptional Safeguarding Officer to join our expanding team.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

About the role

We have an opportunity for a Safeguarding Officer to join our very busy team!

The organisation has a strong safeguarding ethos promoting the overall safety, safeguarding and welfare of all of our members. We are seeking individuals who have experience of the voluntary youth or community sector or other relevant professional field and have direct practice experience of working with children & young people in a safeguarding context.  You will have experience and knowledge of statutory requirements, understand Early Help and best practice guidance, relating to the safeguarding of children, young people and vulnerable adults.

Our safeguarding team operates centrally in London where we are responsible for providing support, advice and guidance to our volunteers relating on all safeguarding matters across the UK. Our safeguarding Officers act as our lead professionals in managing safeguarding casework in line with our policy, procedures and statutory duty.

We aim high and strive for excellence in our practices to safeguard children, young people and adults at risk.  We are continually evolving and seeking ways to improve and enhance our safeguarding practices and have a number of ambitious plans and projects to support this development as we move forward. 

Whilst this is a Monday- Friday full time position, a flexible approach to work and working patterns is a must, as is the ability to work effectively and respond appropriately in challenging circumstances. 

Some information about the role:

- Support, guide and coach SCC volunteers to implement a local response to safeguarding concerns

- Effective and skilful management of an allocated caseload

- Lead professional – Allegation Management

- Action referrals to statutory agencies e.g. Local Authority Designated Officer, Police, Children’s Services, Social Care or equivalent across the UK (including DBS, PVGS)

For applications to be considered, it is essential that both a CV & Supporting Statement are submitted.  Supporting statements should detail how a candidate’s qualifications, skills and experience meet the requirements of the Job Description and Person specification.

Without this, we sadly will be unable to progress your application for this role.

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

Safer Recruitment - We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Do you have a talent for conducting high-quality and insightful prospect research? Are you passionate about making a difference in the world of eye health? Charity People are delighted to partner with Moorfields Eye Charity to recruit their new Prospect Research Officer.

Prospect Research Officer
Salary - £36,501 - £42,585
Hours - Full time (37.5 hours)
Location - City Road EC1 with hybrid working pattern (2 days a week in the office)
Benefits - Excellent package including 27 days annual leave + bank holidays pro rata

About the Charity

You will play an important part in building philanthropy at Moorfields Eye Charity to help meet the aims of the ambitious five-year business plan for growth, including securing philanthropic income for Oriel - the £100m joint fundraising campaign with UCL. Your work will also support world-leading eye research, and education along with patient care, to provide life-changing eye health for millions of people in the UK and around the world.

About the role

You will have the opportunity to contribute to increasing the size and quality of the prospect pipeline. You will undertake comprehensive research in various formats, both proactively and upon request from the fundraising teams.

Your responsibilities will include developing and maintaining a healthy prospect pipeline, producing insightful background research on donors, conducting due diligence, and ensuring our database is up to date and compliant with GDPR and the charity's policies. You will work collaboratively with other teams and stakeholders, maximizing cross-working opportunities across the organization and contributing to improved systems and processes.

You will join the friendly prospect research team and be part of the wider philanthropy team.

About you

We are looking for someone with experience and understanding of philanthropy, fundraising practices, and donor motivations, as well as a broad understanding of the UK non-profit sector. Strong interpersonal skills, the ability to work autonomously, and excellent attention to detail are essential for this role.

Ideally you will have experience of conducting structured background research on high-net-worth individuals, company Directors, and/or family Trust and Foundation Boards and an ability to gather and effectively disseminate information from the public domain in accordance with GDPR, Data protection regulation, and charity law. If you have transferable research skills then do still get in touch.

If you are excited by this role, please reach out to Katharine Tinker-Switzer ([email protected]) with a CV to book an initial conversation. The provisional closing date for this role will 7th of June, but do get in touch as soon as you can to apply.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We are excited to be working with a wonderful health charity which is looking for an enthusiastic Database and Stewardship Officer to join their close-knit team.

As the Database and Stewardship Officer, you will manage supporter journeys and cultivate relationships to provide exceptional supporter experiences. You will be responsible for handling data imports effectively, speaking with event participants to provide ongoing support, creating event packs and ensuring all donors are thanked within the scheduled time. As well as supporting the Fundraising and Communications team with implementing new fundraising activities, you will make sure all supporter and membership records are updated and maintain excellent membership and donor relationships. From supporter journeys to event support and fundraising strategy development, this role offers a great opportunity to grow and progress.

To be an excellent Database and Stewardship Officer, you will need:

• Experience using CRM systems e.g. Raiser’s Edge
• Excellent interpersonal and communication skills
• Strong ability to collaborate and build relationships

Salary: £29,000 - £31,000
Contract: Permanent Full time
Location: Hybrid (1 day in London office)

Closing date: ASAP

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserves the right to end the application period sooner.

Salary: £80,000-£90,000

Location:

Our offices are in Toynbee Hall, East London, but we welcome applicants from across the UK who do not wish to relocate. You should be willing to travel to our London office for team and project meetings up to six times per year. Project related travel costs will be reimbursed.

Hours:

Four or five days a week

Contract:

Initially, a twelve-month fixed term contract with a view to permanent and possible progression to Chief Operating Officer. Job-share applications considered.

Benefits:

25 days annual leave plus three office closure days between Christmas and New Year. We also provide two wellbeing days per year. Staff are signed up to one of two pension schemes and a personalised wellbeing budget through Better Space.

About The Young Foundation

The Young Foundation is a national charity with a long history of innovating to create social change. We are a ‘think and do’ tank, working with people and communities to shape a fairer future, together.

The UK’s public services are in acute crisis. Political trust is on the floor. The struggles people and communities face are many, and deeply knitted together. Consequently, our mental health is often poor, and our resilience weakened. We must be prepared to unravel and reweave for the common good.

That requires working together in new ways, empowering radical acts of co-creation across communities, sectors and boundaries. For The Young Foundation, this is a moment to embody the spirit of our founder, Michael Young. To embrace collective effort and work collaboratively to show that, with the Power of Participation, we can redesign the social contract between people, communities, state and business to shape a fairer, greener future.

About the role

The Director of Finance and Corporate Resources holds a key role in our organisation and is core to the senior management team. Reporting to the Chief Executive, the Director of Finance and Corporate Resources is responsible for finance, HR, facilities, and governance.

Managing a team of four (comprising a Financial Controller, Finance Services and Business Support Manager, HR Manager, and an Administrator) they are responsible for all ‘back office’ operations, providing the supporting infrastructure to ensure quality delivery of our work and mission.

You will work closely with the Chief Executive to lead the organisation through operational change. Investing in the right technological and finance infrastructure for The Young Foundation is overdue, and we are looking for a self-starting candidate with proven experience in digital transformation and change to increase efficiency, knowledge management, and reporting of vital management information. The assessment of business needs and analysis of possible solutions has been undertaken and the successful execution of this transformation is a key deliverable in the first 12 months of the role.

We are a charity earning our income through commissions, grant funding, and by responding to tenders. As such, we need to think and act as a consultancy, supported by our Finance team. We are looking for a hands-on, motivated individual with a solid background in consultancy and charity finance and digital transformation.

How to apply

IMPORTANT: We do not accept CVs alone, candidates need to also complete the application form (part of the recruitment pack).

Please send the application form, your CV and a link (or attachments) to us on or before 07 June 2024

Please note that we reserve the right to close this vacancy prior to the advertised closing date if we receive a high volume of suitable applications.

The two-stage selection process will consist of a first-stage virtual interview and final stage interview and task. Shortlisted candidates will be informed on 10 June 2024

First stage interviews are currently scheduled to take place on 13 June 2024 via video-call and second round interviews will take place (likely in London) on 20 June.

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.

Please complete our online Equality and Diversity Monitoring Form. This information will not be seen by the hiring manager or impact your application.

Upon submitting your application, you will receive an automated response to say we have received your application. Please note that we review applications after the closing date and we regret that we will only be able to reply, and give feedback, to short-listed applicants.

Psychometrician
£21,012 pa plus excellent benefits (£52,530 pa FTE)
Aldgate, London
14 hours per week

We are seeking a Psychometrician for two days per week to lead psychometric analyses and interpret the examination results of the Royal College of Pathologists.

The College is responsible for the delivery of pathology examinations for doctors, scientists, oral pathologists (dentists) and veterinary pathologists in 17 specialties – the Fellowship examinations of the Royal College of Pathologists (FRCPath). The FRCPath Part 1 is held online and is a test of knowledge while FRCPath Part 2 is held in person around the UK as well as in the Republic of Ireland and, for histopathology, in international centres such as Dubai and Egypt. The College is regulated by the General Medical Council for the medical examinations and the General Dental Council for the Oral and Maxillofacial Pathology examinations, but the examinations are open to all appropriately qualified candidates.

The FRCPath examinations are held twice a year in Spring and Autumn and attracts approximately 1,200 candidates per session across the specialties. While some examinations attract up to 200 candidates, some examinations consistently attract very small numbers of candidates, with a number of examination cohorts sitting somewhere in between. The Psychometrician will advise on the appropriate data collection methods for the examinations and undertake psychometric analyses of appropriate examination data for each examination session and will, in time, be asked to provide analysis of longitudinal data.

As the College continues to develop its examinations, the Psychometrician will possess sufficient expertise to provide advice on the appropriate psychometric tests to undertake for the specialty examinations as different formats or methods of delivery are considered.

The examinations are delivered by an examinations team in the College which sits within the Learning Directorate. Each specialty examination is supported by an appropriately qualified panel, led by a Panel Chair, all of whom are overseen by the Clinical Director of Examinations (a pathologist). The Psychometrician will be expected to communicate with a wide range of individuals regarding the College examinations, with varying levels of knowledge about psychometrics, and will provide training for examiners and staff on a regular basis.

The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.

The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.

We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme.  The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements currently in place.

Closing date: 9am, 3 June 2024.
Interviews: 18 June 2024.

We’re looking for someone who is proactive and organised, and who works well with others, to ensure that funding applications and reports are inspiring, compelling, accurate, and delivered on time. 

You’ll have excellent interpersonal and communication skills, combined with a desire to develop the futures of young Londoners. You will relish the challenge of helping us to grow our income by building and supporting relationships with a wide range of Trusts and Foundations, some of whom have supported us for many years.  In addition to this, you will work under the leadership of our Fundraising Manager to offer support across other areas of fundraising work including corporate and events.

The Organisation

Muscular Dystrophy UK is the leading charity for over 110,000 people in the UK living with one of over 60 muscle wasting and weakening conditions.

We connect our community of people living with muscle wasting and weakening conditions, and all the people around them, friends and family, healthcare professionals and scientists, so that everyone can get the healthcare, support and treatments needed to feel good, both mentally and physically.

We support people through every stage of their life, from the point of diagnosis to living the best life possible.

• We share expert advice and support people to live well now.
• We fund ground-breaking research to understand the different conditions better and lead us to new treatments.
• We work with the NHS towards universal access to specialist healthcare.
• Together, we campaign for people’s rights, better understanding, accessibility, and access to treatments.

The Role

With financial stability, diverse income streams, strong external networks and a high-quality, supportive, and constructive Senior Leadership Team, trustee board and Chair, Muscular Dystrophy UK presents a truly excellent opportunity for an experienced leader to build on the solid foundations and outstanding achievements of the organisation to date.

The Chief Executive provides overall leadership in terms of the strategic development and operational management of Muscular Dystrophy UK. The key purpose of the Chief Executive role is to inspire and lead the charity to support ground breaking research to drive the development of effective treatments and cures, to ensure access to specialist NHS care and support, to provide excellent direct services and promote opportunities to enable individuals and their families to live independently with the best possible quality of life.

The Chief Executive will ensure the charity is a high performing organisation with clear strategic objectives that engages widely and works effectively through partnerships to achieve its goals. The Chief Executive oversees and develops the financial performance of the charity which underpins the pace of strategic developments.

Person Specification

The ideal candidate should possess a multifaceted skill set with a demonstrable commitment to the vision and values of Muscular Dystrophy UK.

You must be a strategic thinker, capable of collaborating with the Board to define a clear organisational vision and effectively communicate it both internally and externally.

You should also demonstrate a mature understanding of charity governance, ensuring effective financial planning, tight controls, and risk management. You must possess high financial acumen to monitor income trends, identify areas for efficiency, and reduce costs while inspiring, motivating, and managing staff and volunteers to ensure coordinated activities across the organisation.

Additionally, you need to be an empathetic listener, with high levels of emotional intelligence, engaging a diverse group of stakeholders. You should demonstrate strong communication skills, resilience in problem-solving, and a coaching/mentoring style at all levels, while maintaining clarity, openness, and determination to achieve agreed objectives.

Experience:

• Significant leadership experience gained at senior level in a complex environment, ideally with good, first-hand knowledge of the research or health sectors, working with patients, families or vulnerable people.
• Evidence of leading the development and delivery of organisational strategy, key targets, service improvements and management of change.
• Solid track record of effectively managing resources and budgets, with experience of delivering long term financial sustainability and stewardship of valuable resources.
• Ability to forge and nurture effective partnerships and collaborative relationships with a range of organisations both inside and outside the research, healthcare and/or charitable sectors and also with patients and their families.
• Demonstrable evidence of strategic development and leading and inspiring people / organisations and developing effective partnerships.

Additional Information

For comprehensive information about Muscular Dystrophy UK, and for the complete Role Description and Person Specification, please download the Candidate Information Pack.

How to Apply

If you are interested in the opportunity to lead this amazing organisation and build on the fantastic achievements to date, please provide the following with your application:

• An up to date CV with details of two referees (we will not contact them without your prior permission)
• A support statement (no longer than two A4 sides) which addresses how you meet the main criteria and explains your motivations for applying

The next steps:

Closing date for applications: Monday 3rd June 2024
Preliminary interviews with Russam: Thursday 13th & Friday 14th June 2024
Interviews with Muscular Dystrophy UK (in London): 8th, 15th, 16th July 2024 (dates TBC

Job Description – Supporter Retention Manager (Individual Giving)

Reporting to: Senior Manager, Public Fundraising

Location: London Hybrid working: Mondays office-based, rest of the week flex.

Contract: Permanent

Hours: 35 Hours

Salary: £39,414-£41,488

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare 

FareShare is the UK’s largest charity fighting hunger and food waste. We are the only charity operating on a national scale, in partnership with our network, to redistribute edible surplus food to over a million people across the UK​.

In addition to providing food, these charities and community groups help tackle the root causes of poverty and provide vital services such as domestic violence shelters, breakfast and after school clubs and older people’s lunch clubs​. Thanks to the surplus food from FareShare, our network is supporting people to have better access to food, form stronger connections and reduce isolation to improve mental health​.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The Role

FareShare has a dynamic fundraising department that has seen incredible growth in support in an incredibly short space of time. We are now looking for a proven Supporter Retention Manager to join us as we embark on our next phase of deepening engagement with current and new supporters.

This newly created role is an integral part of the Fundraising team’s growth plans to become a £40 million income generating team.

Working closely with the Supporter Acquisition Manager, Supporter Experience Manager (Fundraising Operations) and the wider Fundraising team, the post-holder will lead on stewardship campaigns encompassing Warm Appeals, Regular Giving asks, Supporter newsletters and cross-sell campaigns across FareShare’s audiences. Line management of an Individual Giving Officer (or Assistant) may form part of the roles and responsibilities further down the line.

The role offers a fantastic opportunity for a proven Individual Giving professional to help drive innovation in supporter retention and development and make a decisive contribution to a high-performing team.

Main areas of responsibility

1.Plan and deliver the Warm Appeals programme in line with agreed budget targets and annual workplans

• Campaign manage the Cash Appeals programme at all stages, from initial planning through to supplier management and post-campaign analysis
• Develop and implement a rolling programme of Regular Giving Asks.

2.Develop and manage a seamless supporter journey and consistency of messaging from the initial touchpoint through to longer-term giving

• Work with the Supporter Acquisition Manager and the Supporter Experience Manager on planning, delivering and managing a seamless supporter journey and consistency of messaging from the point of acquisition
• Actively monitor Supporter attrition levels and implement measures to mitigate disengagement
• Hold regular catch-ups with the Supporter Acquisition Manager and the Supporter Experience Manager to optimise collaborative working across both teams
• Keep up to date on the latest trends and techniques in Supporter Stewardship and apply learnings as appropriate on retention initiatives.

3.Maximise opportunities for cross-team campaigns

• Collaborate with the wider fundraising team on new and existing income generation opportunities.

4.General duties

• Provide support to the Individual Giving team where necessary.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with the criteria, outlined above, that we consider either as being essential or desirable in this role.

Essential Criteria

Experience

• Demonstrable track record in planning, implementing and managing Supporter Stewardship programmes
• Data Selection, Targeting and Segmentation experience
• Experience of working with fundraising budgets
• Experience of working with and managing suppliers including Marketing agencies
• Demonstrable track record in growing income from Individual Giving audiences
• Experience of writing post-campaign reports for a range of audiences
• Experience of using Salesforce CRM

Skills, Abilities and Knowledge

• Strong project management, prioritisation and planning skills
• Ability to work under pressure and meet deadlines
• Proficient user of Microsoft Office
• Working knowledge of the Fundraising Regulator’s Code of Fundraising Practice, data protection and other relevant legislation, guidance and practice.

Desirable Criteria

• Demonstrable understanding of Supporter Acquisition
• An interest in the impact of food waste on the environment
• An interest in food poverty and its causes

Values and behaviours

• A commitment to Equality and Diversity
• An understanding of, and enthusiasm for, FareShare’s mission and strategy
• A commitment to continuous professional development
• An empathy with Volunteers and an understanding of their needs
• Flexible and non-judgemental approach to people and work
• Willingness and ability to travel in the UK.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Looking for a great new opportunity as an Individual Giving Officer? Look no further, as we’re delighted to be working with the fabulous Asthma & Lung UK to find a fantastic Individual Giving Officer to fill a new and exciting role. Driving life-changing decisions, encouraging early diagnosis and supporting those living with lung conditions, this charity is on a mission to promote good lung health for all.

As Individual Giving Officer, you will play a key part in the expanding Supporter Giving & Legacies team, supporting the delivery of fundraising campaigns &working across direct marketing appeals, online campaigns and telemarketing.

This is an exciting opportunity to carve out a new role within the team and support on all aspects of their portfolio to ensure that supporters receive the best possible experience.

As an exceptional Individual Giving Officer, you will need:

• An understanding of the development and implementation of user journeys
• Ability to use data to provide insight and analysis to improve future campaigns
• Ability to work under pressure to achieve multiple conflicting deadlines

Deadline: 11^th June
Salary: £31,500 - £36,000
Contract: Permanent - Full time
Location: Hybrid working – London Office 2 days per week

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

We are looking for a Member Engagement Officer to assist a lively and talented team with all areas of Remember a Charity’s membership administration, in addition to supporting the marketing and partnerships workstreams.

This is a unique opportunity not only to help grow charitable giving, but to also work closely with those member charities (close to 200) who rely on gifts in Wills to continue their vital work.

Key Accountabilities

• To maintain and update records on Remember A Charity’s CRM database and E-Comms mailing lists for charities, legal supporters and partner organisations. To run CRM reports as required.
• To assist with the onboarding of new joiner charities and legal sector supporters.
• To use the website content management system (CMS) to build member charity and legal sector supporter online profiles; and to make any amends to these profiles and other website pages as required.
• To manage the central Inbox and respond to all enquiries or signpost to the relevant team member.
• To co-ordinate the programme of rolling annual membership renewal and new-joiner invoicing, including credit control of all invoices.
• To prepare monthly engagement report  collating key activity metrics for members and legal sector supporters.
• To assist with online and in person member, prospect, and legal sector supporter events, including creating registration links, managing attendee information on the CRM, and other events preparation and follow-up required.
• Representing Remember A Charity at key charity and legal sector exhibitions when required.
• To capture minutes from all key meetings.
• Diary management when required.

About You

To be considered for this role, you will need:

Experience & Skills

• Computer Literacy, i.e. Word, Excel, PowerPoint, and databases;
• Knowledge of charities or membership organisations;
• Experience working in a customer-facing environment or dealing with a wide range of stakeholders.

Attributes

• Excellent organisational and communication skills, including an ability to work with a minimum of supervision and prioritise workload;
• Attention to detail;
• Ability to identify and implement improvements in processes;
• Positive outlook and tenacity;
• Ability to keep calm under pressure and manage stress effectively by prioritising and working efficiently.
• Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.

If you would like to discuss access requirements or have any questions about the role please contact us directly.

Reflecting our Values

• Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, seeking feedback and views from you.
• Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities, and ensure it has their interests and values at heart.
• Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.
• Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.
• Proud and ambitious of you, your work, and the difference you make.

Circumstances

Able to work outside office hours on occasions to attend events. The Remember a Charity team meets weekly in person at our London office.

The Chartered Institute and Remember a Charity are proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.

Prospectus are delighted to be helping London's Air Ambulance, the charity that provides advanced trauma care across the capital in their search for a Fundraising Training and Engagement Officer(Face to Face). They operate a helicopter and rapid response vehicle service 24 hours a day, 365 days a year, carrying out critical care procedures at the scene. A global leader of rapid response and critical care, they bring the hospital to the roadside to ensure that seriously injured people receive urgent treatment immediately.

The Fundraising Training and Engagement Officer (Face to Face) will support the development, management, and optimisation of London’s Air Ambulance Lottery and Regular Giving programs which has phenomenal success via face-to-face fundraising. An exciting opportunity which will see the successful candidate working closely with the Operations Team, paramedics, doctors, and pilots to develop and deliver training to face-to-face fundraisers that brings the work of London’s Air Ambulance to life. The post holder will also work closely with external agency partners, as well as internal stakeholders and various teams within the charity.  

The successful candidate will thrive on collaborative work, excel in presenting compelling narratives which inspire other fundraisers to do the same. An analytical mindset is essential, along with the ability to grasp facts and data to manage projects effectively. This role is the vital link between key internal charity stakeholders and external fundraisers, trainers, and account managers and therefore a thorough understanding of the sector and or campaign management via a similar role within the charity or private sector will be key.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Flora Cunningham at Prospectus. 

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.