Data operations manager jobs

The Services Lead will lead on the operational delivery of a portfolio of mental health and wellbeing services, and to oversee the recruitment, line management and support of service staff and volunteers. They will ensure that services are delivered efficiently and to a high standard, co-produced with service users and people with lived experience.

The Services Lead will oversee the day-to-day delivery of Derbyshire Mind's mental health and wellbeing services, ensuring efficient systems and processes are in place to meet KPIs and service objectives. They will manage staff and volunteers, allocate caseloads, oversee triage and audits, and monitor waiting lists. Responsibilities include managing service risks, maintaining databases, monitoring data accuracy, managing budgets, and ensuring compliance with health and safety policies.

The role involves engaging service users through co-production strategies, fostering relationships with stakeholders, and promoting services to diverse communities. Additionally, the Services Lead will address safeguarding concerns, prepare service reports for funders and commissioners, attend meetings, and contribute to the development of service resources and marketing materials. Please see the Job Description and Person Specification for more detail.

Interviews will be held face to face at our head office in Mackworth, Derby on Tuesday 20th May 2025.

RLS Caseworker / Solicitor

As a RLS Caseworker / Solicitor you will conduct a small strategic caseload of asylum and refugee family reunion cases and assist on litigation (where eligible) under our legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices. 

You will also act as the supervising caseworker/lawyer for the Afghan Pro Bono Initiative (APBI), which is a specialist casework project delivered by RLS with funding and pro bono assistance from 11 leading commercial law firms. As part of this role, you will supervise pro bono lawyers to provide high quality legal representation for Afghans on matters including family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others. The project is now in its 3rd year and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023. Please note that RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services. 

Key responsibilities

• Have conduct of a small strategic caseload and provide high quality legal advice and representation to clients
• Supervise the work of volunteer pro bono commercial lawyers on cases
• Deliver training to pro bono commercial lawyers
• Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording
• Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners
• Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes
• Work in close collaboration with the Legal Director and Casework Supervisorto ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s
• Work in close collaboration with the APBI Coordinator to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs
• Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework
• Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation
• Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies
• Maintain accurate and confidential records in line with GDPR
• Adhere to RLS safeguarding policies and procedures at all times. 

Person specification: 

Essential

• Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3
• Experience of asylum casework
• Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions
• Experience of online immigration applications
• Demonstrable knowledge of legal aid provision and ECF applications
• Experience of and commitment to working in a collaborative way on legal cases
• Good verbal and written communication skills in English
• Strong organisational skills, including the ability to prioritise work and meet deadlines
• Strong attention to detail, responsiveness, reliability and dependability
• Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders
• Computer literacy
• Right to reside and work in the UK
• Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy
• Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees
• Commitment to the aims of the project and the values of RLS
• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role. 

Desirable

• Demonstrable supervision experience strongly preferred
• Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourably considered
• Experience of legal aid casework
• Experience of conducting immigration appeals and/or public law litigation
• Experience of supervising commercial lawyers in a pro bono project setting
• Experience of preparing and delivering training

JOB TITLE: Facility Coordinator

SALARY: £30,000 - £33,351

LOCATION: LSE Students’ Union 

WORKING HOURS: 37 hours per week

CONTRACT TYPE: Full Time

JOB SUMMARY: Join LSE Students' Union as a Facility Coordinator and play a key role in ensuring the safe, efficient, and effective operation of LSESU Sport, Fitness, and Performance facilities. You will lead the daily operations, manage a broad booking system, and provide exceptional customer service to students and external clients. If you’re passionate about creating a positive user experience and improving facilities, we want to hear from you!

Who are we?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.

What's the Job?

LSESU is looking for a proactive and driven Facility Coordinator to oversee the daily supervision and operation of our sports facilities. You’ll be responsible for ensuring the smooth running of the spaces, from health and safety compliance to customer service excellence. You’ll also manage internal and external bookings, including LSE Sports Clubs, and coordinate weekly sports events such as BUCS, Club and Society events and private hires from external companies. 
 

In this role, you’ll work closely with the Ops and Facility Manager to deliver the strategic vision for our facilities, focusing on enhancing the user experience. You will oversee training procedures, incident reporting, and various administrative tasks, including financial reporting and facility usage tracking. 
 

You’ll collaborate closely with both staff and students, playing an active part in day-to-day operations and strategic development of the sports facilities. Your work will have a direct impact on the student experience at LSE, ensuring the seamless running of the facilities and successful execution of sporting events, whilst also managing bookings and supporting continuous improvements and innovations.

Who are we looking for?

We’re looking for a highly organised and customer-focused individual who is passionate about creating a positive and inclusive experience for all users of our facilities. You should have excellent communication skills and be confident in leading a team of student staff, ensuring their development and performance. 

A strong passion for customer service and delivering high-quality services are essential. Experience in facility management or sports event coordination is ideal. 

We are looking for someone who thrives in a fast-paced environment, with the ability to solve problems efficiently, a strong work ethic, and work collaboratively with a diverse team.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. Plus…

Benefits and Perks

25 days of holiday per year (pro rata)

Additional closure periods at Christmas and Easter

Free LSE Students’ Union gym membership (including advice from dedicated professionals)

Cycle to Work scheme enabling significant savings on bicycle purchase

Access to LSE staff training courses

Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts

Flexibility for work-life balance

Interest-free travel loan

How do we recruit?

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
 
 Part 1: CV – Outlining your skills and experience to date.

 Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. 

Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. 

Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.

 
For further about the role, please see the attached full job description and person specification.

Want to apply?

To apply for this role, please complete an online application.

Scroll to the bottom of this page and click the apply button.
 

In the meantime, if you would like to have an informal chat about this role, please contact:

Job Application Timeline

Closing date: 11th May at 23:59pm

*Please note that we may close applications early if we receive a sufficient number.

Intended interview dates: 23rd May

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

JOB DESCRIPTION: Strategic Communications Lead

Job Title: Strategic Communications Lead

Location: Hybrid – Hampshire / Stirling offices / Remote

Salary: £37,500 (pro-rata)

Hours: Full time (flexible)

Contract: Permanent 

About us:

Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.

We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Visit our website for more information.

Main Purpose of the Post

To lead the strategic planning, development, and delivery of Learning through Landscapes’ (LtL) communications and marketing activities. This role will ensure effective communication with key audiences, grow engagement, and strengthen the LtL brand, positioning the organisation as the leading voice in outdoor learning and play. The Strategic Communications Lead will oversee all communications activities, manage a growing team including the Digital Marketing & Operations Manager, and ensure alignment with organisational goals and the communications strategy.

Specific Duties

Strategic Leadership

• Lead the development and implementation of the LtL communications strategy in line with organisational objectives.

• Align communication efforts with the key goals of growing audience engagement, generating leads, and enhancing the charity’s visibility and credibility.

• Act as a brand guardian, ensuring all communications adhere to LtL’s brand guidelines and key messaging.

Team Management

• Line-manage the growing Communications team, including the Digital Marketing & Operations Manager, providing guidance, support, and oversight of their responsibilities, including social media, website, and email marketing activities.

• Foster a culture of collaboration and innovation within the communications team, and work closely with other departments to align communications with organisational priorities.

• Provide regular performance reviews and professional development opportunities for direct reports.

Campaigns and Content Development

• Plan and oversee the creation of compelling and engaging content for digital and traditional media platforms, ensuring alignment with key messaging.

• Work with the Digital Marketing & Operations Manager to deliver multichannel marketing campaigns, including organic and paid campaigns across platforms such as social media, Google Ads, and email.

• Lead on the development of innovative approaches to audience engagement, including storytelling, case studies, and evidence-led communications.

• Lead the delivery of the Outdoor Classroom Day campaign, including coordinating media interest, collaborating with global NGOs and internal teams on campaign themes, and managing data collection, evaluation, and related communications.

External and Internal Communications

• Serve as the first point of media contact for LtL, building relationships with journalists, influencers, and partners to amplify LtL’s reach.

• Advise and support internal teams on communication best practices, integrating communications planning into the early stages of project development.

• Collaborate with partner organisations to deliver cohesive and impactful communications plans for joint projects.

• Strengthen internal communication processes to ensure organisational cohesion and awareness of communications initiatives.

Monitoring and Evaluation

• Improve systems for measuring and reporting communications impact, including audience engagement, conversion rates, and campaign effectiveness.

• Provide regular reports to senior management, using data to demonstrate progress and inform future strategies.

• Conduct ongoing analysis of audience behaviours and preferences to refine communication efforts.

General Responsibilities

• Stay informed on trends in digital marketing, communications, and education to keep LtL’s approaches current and impactful.

• Support organisational goals by contributing to cross-functional projects and initiatives.

• Ensure all communications comply with GDPR and safeguarding policies.

• Represent LtL at relevant external events and networks as needed.

What you’ll need:

• Experience of leading communications or marketing at a strategic level, preferably in the charitable or education sectors

• Proven ability to develop and implement multi-channel communications strategies that grow engagement and support organisational goals

• Experience of managing staff, fostering collaboration, and supporting professional development within a communications team

• Strong track record in campaign planning and delivery, including digital marketing, content creation, and media engagement

• Excellent written and verbal communication skills, with a keen eye for detail and storytelling

• Computer literate with experience using digital marketing tools and platforms such as email marketing systems, social media scheduling tools, and content management systems

• Strong understanding of branding and the importance of consistent messaging

• Confident using data to evaluate performance and inform strategy

• Proactive, organised, and able to work flexibly across multiple priorities

• Knowledge of GDPR compliance and safeguarding in a communications context

• A commitment to the values and mission of Learning through Landscapes

This is an indication of the scope of the role. If you don’t have all of the above

but feel it could be the role for you, talk to us!

What we offer:

• Flexible working

• Holiday, 28 days + bank holidays + a “birthday gift” day

• Laptop, phone and all travel & subsistence expenses

• Family & carer friendly policies

• Training and CPD by agreement

• Sick pay

• Pension scheme – 5% employer contribution

• Subsidised Christmas meal

• Free office refreshments

• A supportive and welcoming team of colleagues.

We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 50% of the “What You’ll Need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.  

We are happy to support with any reasonable adjustments that are needed within the recruitment process. 

If you would like an informal chat about the role, please contact the HR Manager, Sarah Knott - see our website for contact  details. 

To apply: Please send the following  to our recruitment email - see our website for details.

• Your CV 

• A covering letter explaining in no more than one side of A4, your interest in the role and the skills and knowledge you have that make you an ideal candidate 

• Contact details (including email address and phone number) of two referees, one of whom should be your most recent employer.

The recruitment process:  

The deadline for applications is 8 am on Monday 2nd June 2025.  

If you have not heard from us by 5 pm on Tuesday 3rd June 2025, you have not been shortlisted.  

Shortlisted candidates will be invited to interview at our offices in Eastleigh, Hampshire on Tuesday 17th June 2025.  

Candidates will be informed of the outcome of the interviews by Wednesday 18th June 2025.

We’re looking for a Head of Volunteering Development to lead and inspire new approaches to social action in Somerset.

We are seeking someone who is passionate about volunteering and the huge benefits it can bring for individuals and community organisations. You will explore new and innovative ways of working that help ensure volunteering is accessible to all, well supported, and provides a positive experience for everyone. In addition, you will build strong partnerships across the voluntary, community, faith and social enterprise (VCFSE) sector to help bring this vision to life.

Key responsibilities include:

• Engaging with partners, stakeholders and the wider VCFSE sector and build strong relationships to develop and implement a Somerset Vision for Volunteering
• Working with partners across the health system to deliver the Volunteer for Health programme, an initiative that seeks to develop volunteering infrastructure to support health and wellbeing outcomes
• Identifying and developing training support Volunteer Coordinators and Managers so volunteers feel supported
• Working with grassroots community groups to co-produce ways to enable place-based volunteer engagement
• Developing and implement innovative ways to engage new and returning volunteers and address barriers that exist
• Developing and growing our Volunteer Coordinators Forum; a network that allows shared learning, networking and best practice
• Working with the wider Spark Somerset team to develop our digital volunteering platform, Spark a Change, that matches residents of Somerset to a range of volunteering opportunities
• Collect and use a range of quantitative and qualitative data to demonstrate impact and champion the value of volunteering

You’ll bring experience in developing and delivering volunteer opportunities, a strong understanding of the local and national volunteering landscape, excellent communication and partnership-building skills, and the ability to work creatively and independently in a fast-paced environment.

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.

This is a full time role, although we welcome applicants seeking part time or flexible working. The annual salary is £36-£38k (full time equivalent and dependent upon experience).

For further information about the position and who we’re looking for, or to apply, please visit our website.

About Us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the south east are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;

• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

Bring your environmental passion for rivers to life!

Are you a competent Administrator, who prides themselves on their attention to detail and excellence?  Would you like to work with the Finance Team for a charity who is invested in improving and making a real difference to our rivers here within the South East of England, which hosts some of the rarest Chalk streams on the planet.

About The Role

We are a small charity which is expanding and looking to provide additional administrative support for our busy teams.  We have an exciting opportunity to join the South East Rivers Trust and become part of the small and dynamic Finance and Operations team, sitting at the heart of the organisation. This role reports directly to the Finance Director and will provide administration for this and other teams in the organisation. 

The General Administrator role has been created to support with a variety of tasks, including calendar management for catchment meetings, which are hosted both in person and virtually, across the region.  In addition to logistical arrangements of these meetings, the successful applicant will support with all aspects of hosting, including minute taking.  The role will also  support the research, writing, collation and management of documents, for internal and external circulation.  Other tasks will include supporting with budgets, expenses and invoices, requiring confidence in dealing with numbers, spreadsheets and suppliers.

The role would suit an individual with a strong administration background, who is approachable and organised, has excellent attention to detail, able to work on their own or as part of a team.  It involves liaising  and following up with all teams, to ensure internal and external stakeholders are communicated to in a timely manner with relevant information.  This is an ideal position for someone with excellent Microsoft office skills, strong communication abilities and a genuine interest in making a positive impact.  It will cover a variety of duties and afford the successful applicant the opportunity to learn more about the work we do in restoring our natural environment.

To be successful, they will need to be able to multitask, be proactive and have a confident manner, an excellent communicator who is inquisitive and able to work independently.  Additionally, they will have a positive attitude, with a willingness to assist the whole team with other administrative tasks as and when required. 

This role is a mix of working from home, with at least one day per week, (on a Thursday), working in the office in Leatherhead and attending regular in person meetings held across the entire SERT area.   

This is a full time role, which may require attendance at some adhoc meetings outside of office hours.

The deadline for application is 11:59pm on Sunday 11th May 2025.  We reserve the right to close the recruitment early.  Please visit our website for full details of the opportunity together with how to apply.

Interviews will be in person at our Leatherhead office, potentially w.c. 19th May.

 Position Overview

The Finance Director will play a crucial role in overseeing the financial health and strategy of the Barnabas Aid family globally, ensuring that all financial activities align with our mission and values. Reporting directly to the Chief Support Officer (CSO), the Finance Director will lead the finance team and work closely with senior leadership to support strategic decision-making. This role requires a deep understanding of non-profit and charitable financial management, compliance, and funding. The Finance Director will be part of the Senior Leadership Team.                                                                                                                              

We are the Mayor’s Fund for London (MFL), a charity that champions opportunities for young Londoners facing the biggest barriers.

As the Director of Finance, you'll be a key senior leader, reporting to the CEO. You'll manage and develop our charity's finances and governance, ensuring robust systems to maximise the impact of our funds. You'll be part of the Senior Management Team, supporting the CEO and Trustees in delivering our mission.

Key Responsibilities:

• Lead the finance function, including banking, audit, payroll, and investments.
• Oversee a small finance team, including a part-time Finance Manager.
• Coordinate and facilitate the Finance Audit and Risk Committee (FAR).
• Present quarterly updates to the Board and ensure Trustees are well-informed.
• Collaborate with fundraising, governance, HR, and business operations.

Why Join Us?

• Be a pivotal part of shaping our charity's culture and values.
• Drive youth-led systemic change for young Londoners.
• Work closely with passionate leaders and dedicated team members.
• Enjoy a role that intersects with various organizational functions.

Our Ideal Candidate:

• Strong financial management and oversight skills.
• Experience in charity finance and governance.
• Excellent leadership and team collaboration abilities.
• Commitment to our mission and values.

If you're ready to make a meaningful impact and lead our financial strategy, we want to hear from you! Join us in creating opportunities for young Londoners and shaping the future of our city.

Salford Foodbank provides emergency food parcels to local people who are referred to us in crisis. Food is donated, sorted and packed at our warehouse, then delivered to 7 centres across Salford, where teams of our volunteers greet people as they pick up their food parcels. In addition to food – visitors can access support and advice across our centres to help them maximise their income and ensure they are less likely to need to use the foodbank again.

You’ll be joining a friendly team of 6 part-time staff and approx. 80 volunteers, all dedicated to supporting people living in poverty. We are part of Trussell, a nationwide network of foodbanks.

Rate of pay: £13 per hour

 Full-time / part-time: Part time – 27.5 hours per week (ideally 9am – 3pm Monday- Friday. Some flexibility available)

Temporary / permanent: 2-year fixed contract, with continuation of contract based on funding

Location: Salford Foodbank warehouse and office, 4 Kansas Avenue, Media City, Salford, M50 2GL

 Overall responsibility of the job: Co-ordinate the pool of over 80 skilled volunteers in a variety of roles across the Foodbank operation. Welcome volunteers, arrange appropriate training and ensure volunteers feel valued and informed. General admin duties within the office setting will include welcoming visitors, accepting donations and answering phone enquiries.

Specific responsibilities around the volunteer coordinator role

· Manage all volunteers across the Foodbank operation – including warehouse volunteers, centre-based volunteers and drivers.

· Welcome teams of warehouse volunteers – teams of approx 6 regular volunteers each day for a 2 hour shift.

· Welcome teams of ad-hoc corporate volunteers.

· Motivate volunteers in their roles.

· Manage day-to-day rotas and volunteer availability and ensure volunteer records are kept up to date.

· Arrange volunteer training tailored to each role – to include eg health and safety, manual handling, safeguarding, conflict management, signposting.

· Ensure that all volunteer policies and procedures are followed as per Trussell guidance. Promote and maintain a safe working environment.

· Where necessary, recruit and induct new volunteers.

· Arrange seasonal volunteer celebration events.

· Support volunteers in developing their skills.

· Support volunteers to share their experiences to help promote the work of the foodbank.

· Work alongside the Foodbank manager to ensure volunteers are kept informed of foodbank news and developments.

Specific responsibilities around the admin assistant role;

Based in the foodbank warehouse and office this role will include a variety of admin duties, alongside other colleagues;

· Greet and thank members of the community (individuals, schools, church groups etc) as they drop off food donations.

· Answer phone and email queries – this could be from foodbank clients, referral partners, donors or corporate supporters.

· Welcome foodbank clients – be understanding and empathetic to their needs, direct them to our Foodbank centres across Salford and explain how to access our services.

· Be familiar with other local food providers and charitable organisations across Salford to signpost foodbank clients appropriately.

· Attend team meetings and training sessions.

· The staff team is a small team so you may be asked to get involved in other tasks to assist your colleagues and provide cover when others are away.

PERSON SPECIFICATION

 Key Skills, knowledge, and desirable experience

· Experience of working with and coordinating a team of volunteers

· Observing relevant regulations, including safeguarding and health and safety

· Ability to work independently and unsupervised

· Competent IT user

· Confident in recording data

· Local Salford based knowledge would be beneficial

Personal attributes:

· Passionate about tackling poverty in our local community  

· Excellent communicator and positive thinker

· Enthusiastic, encouraging, and welcoming, able to motivate volunteers

· Confident, self-motivated and able to carry out responsibilities with minimum supervision

· Supportive of the goals, Christian ethos, values and vision of Salford Foodbank

There when it matters.

We have an exciting career opportunity for a Marketing and Communications Officer (known locally as Marcomms Officer) to join our expert Marcomms team here at Sue Ryder.
This key role sits within our Brand & Marketing team, working across projects with our Healthcare, Income Generation and Creative teams. You will work closely with colleagues across the organisation as well as building relationships with our key marketing suppliers and agencies.

You will help position Sue Ryder as a specialist and expert end-of-life care and bereavement support provider, supporting the team to develop strategic and tactical marketing communications and ensure end-of-life care and bereavement marketing messaging is consistent and on brand across all marketing and communications activity.

About the role:

At Sue Ryder, we have a challenger brand mindset, with ambitious plans to grow so we can help more people who are dying live well and provide better grief support for everyone who needs it.
The Marcomms Officer reports into a Marketing Manager and works across the Brand & Marketing team to:

• Develop effective marketing assets and campaigns for brand, healthcare and income generation.
• Work closely with in-house and external designers to deliver marketing campaigns and assets.
• Ensure brand and health marketing messaging remains consistent and on brand across all activity.
• Support the management and usage of our marketing and design tools and platforms.

Key Responsibilities:
• Develop effective marketing campaigns and assets for Healthcare, Income Generation and Volunteering teams, ensuring objectives are met and integration opportunities are maximised across the charity
• Work closely with in-house and external designers to deliver marketing campaigns and assets.
• Manage day-to-day relationships with external suppliers, such as printers, freelancers, photographers, and creative agencies on allocated projects.
• Represent the Brand & Marketing team on selected organisational working groups and actively engage with our internal networks.
• Help manage our marketing tools and platform to support usage across the organisation.
• Provide project support to our Creative Team, for example co-ordinating brand photography shoots.
• Ensure all healthcare and fundraising literature is in stock, on brand and updated in terms of content, consent, permissions and legal requirements.
• Have a clear understanding of our brand guidelines and key messaging and support embedding this across all our marketing communications.
• Build strong, internal relationships with stakeholders across Sue Ryder.
• Support the smooth running of the team administration.

About you:
Essential
• Experience of managing and delivering marketing campaigns on time and on budget
• Experience of managing and developing creative assets which are relevant and impactful to the specific audience.
• Experience of working with creative and print agencies.
• Excellent communication skills to build effective relationships with internal colleagues within the wider marketing and communications department such as PR and digital to ensure integrated working
• Keen attention to detail
• Excellent time management and prioritisation skills, able to work at pace across a range of projects

Desirable
• Relevant experience working in a charity or agency environment
• Experience of working with brand management.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.

Main purpose of job: To provide specialist advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. The role may also involve occasionally supporting CARA groups.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £28,344 - £30,469 per annum.

Contract: Permanent contract.

Hours: Full time, 35 hours a week.  

Place of work: To work flexibly across CARA premises in Colchester with regular travel across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. The post may also involve some remote working, if a suitable home working environment is available.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website explaining how your skills and experience relate to the person specification.  Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline: as soon as possible. We will be reviewing applications and shortlisting candidates to interview as applications are received.

Interviews:  To be arranged as suitable applications received.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

To provide advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. CARA’s advocacy service focuses primarily on meeting the needs of some of our most complex clients – victims and survivors who would be unable to access other advocacy services.  The role will also involve supporting the wider CARA team in signposting other clients to external advocacy agencies, as appropriate and attendance at CARA groups to provide a drop-in advocacy surgery.

Main Responsibilities

·To manage a caseload of complex clients seeking short and long-term advocacy support, including support around housing, finances, health, domestic abuse and other issues.

·To manage referrals in to CARA’s Advocacy service, ensuring clients meet the referral criteria.

·To provide line-management for CARA’s social care placement worker and potential future advocacy volunteers.

·To assess all new referrals to CARA’s advocacy services, allocating cases to members of the advocacy team, as appropriate.

·To liaise with other agencies, receiving and making referrals and ensuring that they understand CARA’s role and services.

·To gather information about local and national agencies and manage storage and display of this material at CARA.  To work with CARA’s Integrated Support and Advocacy Manager to create a directory of services that can be used by all the CARA team.

·To support CARA’s group work, including attendance to provide advocacy support and supporting other activities.

·To attend regular team meetings and to work with colleagues to further the objectives of CARA.

·To maintain and collate evaluation data, testimonials or case studies for distribution.

·To adhere to CARA’s organisational policies and procedures, including safeguarding procedures.

·To report to the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees as required, including the production of written reports.

·To be administratively self-servicing.

·To undertake any other activities as required by the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East and we work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in the South, South West and South East of England, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

• Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
• Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
• Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
• Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

• Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
• Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
• Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

• Assist in data collection and impact tracking to measure outreach programme success.
• Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
• Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

• Support the development of marketing materials and communications to promote outreach events and initiatives.
• Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

• Experience in event coordination, community outreach, or programme administration.
• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences.
• Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
• Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
• Self-motivated and proactive, able to work independently while supporting a small team.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.
• Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

• Experience working in the energy, charity, or community outreach sectors.
• Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.

The Hearing Voices Projects Support Worker will play a vital role in ensuring that those who need our services receive kind and compassionate support. The role involves a mix of frontline support work, administrative support, and working closely with the rest of the team to build and further develop our services. Therefore, the ideal candidate will have excellent communication and organisation skills.

Within the Hearing Voices Projects, lots of opportunities arise for networking, collaboration, and professional development, which can lead to some fun and interesting pieces of work. We are looking for someone with knowledge of peer support and a range of perspectives on mental health to join our Hearing Voices Projects team and to help us support the people who need our services.

The Hearing Voices Projects have a global reputation for offering compassionate, person-centred support that avoids pathologising experiences, especially those that are often highly stigmatised.

Among other tasks, you will be required to:

• Work with partner organisations to establish hearing voices peer support groups in addition to organising and facilitating existing groups.
• Offer support to a range of people who hear voices and/or have other sensory experiences or difficult beliefs (at the moment, primarily young people and their families) in a variety of ways (email, Zoom, phone, face-to-face).
• Deal with enquiries and offer information to interested stakeholders.
• Facilitate focus groups and support young people’s involvement in a range of areas.
• Support relevant data monitoring and evaluation on the projects.

We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.

For more information and to apply, please visit our jobs page.

Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).