Data processing officers jobs

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.

As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.

Please note, when applying for the role this role will be known internally as *Sporting Events Executive.

This is a 12-month fixed term contract to cover a secondment period.

Key Responsibilities:

· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.

· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.

Event and Supporter Management

· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.

· Working alongside the SEM and the SEO to manage the stewardship of all supporters.

· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.

· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.

· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.

· Drafting prompt, professional thank you letters and certificates to fundraising supporters.

· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.

· Managing emails sent to sporting events inbox.

Events Support

· Support in the effective delivery of sporting fundraising events for ARUK.

· May include relationship management with suppliers and logistics companies.

· Attendance of weekend events where necessary.

 

What we are looking for:

· Experience of working in a customer service role

· Use of CRM or database systems

· Confident working with computers – good knowledge of Word, Excel, Outlook and databases

· Excellent, enthusiastic telephone manner

· Ability to build rapport and establish relationships with our supporters quickly and effectively

· Excellent written and verbal communication skills

· Excellent organisational skills

· Excellent attention to detail

· A professional and hard-working team player

· Flexibility to work occasional unsociable hours and willingness to travel independently

· Contagious enthusiasm to inspire supporters

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Business Development & Partnerships Administrator

Salary: £26,607

Contract: Permanent

Hours: Full-time

Location: Hybrid (40% office-based)

Start date: ASAP

Reports to: Business Development & Partnerships Manager

About Suzy Lamplugh Trust

The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity, founded in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986. For almost four decades, the Trust has worked to reduce the risk of violence and aggression through education, campaigning, and support, helping create a society in which people are safer and, feel safer in their everyday lives.

About the Role

We are seeking a proactive and organised Business Development & Partnerships Administrator to support the Trust’s commercial activities, including training, consultancy, and digital products.

This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent customer service and sales experience, and supporting smooth operational processes. Your role will be central to responding to client enquiries, coordinating bookings, preparing materials, supporting marketing activity, and maintaining accurate records. You will work closely with the Business Development & Partnerships Manager to deliver high-quality client experiences and contribute to the growth of the Trust’s commercial income, which supports our wider mission to keep people safe.

Key Responsibilities

Client Support & Administration

· Respond promptly to new business enquiries, prepare quotes, and schedule introductory calls.

· Process bookings, maintain CRM records, and ensure all follow-up actions are completed.

· Support trainer deployment and logistics, ensuring accuracy of client information.

· Gather and organise client feedback after sessions, highlighting any issues to the Manager.

· Maintain positive client relationships to encourage repeat business.

· Support basic outbound sales activity, including follow-up emails and sharing product information.

Marketing & Communications

· Assist with the delivery of digital and marketing campaigns, including preparing content and scheduling posts.

· Maintain accurate commercial information on the Trust’s website.

· Prepare materials for events, trade shows, and conferences and represent the Trust when required.

· Track marketing activity performance and maintain enquiry/campaign records.

Product Quality & Development

· Support administration of the training consultant pool, maintaining documentation and onboarding records.

· Coordinate quality-assurance processes by collecting feedback and organising observations.

· Support updates to training materials, consultancy packs, and digital product content.

Person Specification

Essential

· A strong interest in the mission and values of the Suzy Lamplugh Trust.

· Experience in administrative support within a customer-facing or commercial environment.

· Strong organisational and time-management skills with the ability to meet deadlines.

· Confident communicator (written and verbal).

· Ability to work independently and collaboratively in a small team.

· High attention to detail and accuracy in data entry and record keeping.

· Strong IT skills, particularly Microsoft Office (Excel essential).

Desirable

· Experience using Salesforce or similar CRM systems.

· Experience in a charity or small organisation.

· Experience supporting sales, customer service, or marketing functions.

· Knowledge or experience relating to the VAWG sector.

Personal Attributes

· Positive, proactive, and adaptable.

· Self-motivated, reliable, and organised.

· Logical and solution-oriented.

· Supportive team player with a “can-do” attitude.

Special Requirements

This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months).

Application Process

To support a fair and values-based recruitment process, all applicants are asked to submit:

1. CV

2. A covering letter to outline:

a.  how your personal values align with the values of the Suzy Lamplugh Trust

b. What do you think good customer service looks like

This forms an important part of our assessment process and helps us understand your commitment to our mission. Please note that CVs sent without a covering letter will not be considered.

Location: HMP Brixton
Department: Prison delivery
Salary: £24,219
Hours: 28 hours
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Brixton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role is a fixed-term role until 2nd June 2026, with the opportunity to be made permanent subject to contract award.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
?Interviews are planned for 14th January 2026
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 666

Job Details
Employment Type: Part-time, Permanent (18.45 hours per week / 2.5 days)
Location: Centrala CIC, Birmingham
Salary: £25,000 to £28,000per annum (FTE)
Start Date: January 2025

About the Role

Are you passionate about building meaningful relationships within diverse communities?
Do you have experience working with minoritised and marginalised groups, especially migrants?
Are you empathetic, creative, and motivated to help people connect, participate, and make a difference locally?

If so, we have an excellent opportunity for you to join Centrala.

We are seeking a dedicated and dynamic Community Inclusion Officer to support the delivery of our Migration Programme. The role involves building strong, trusting relationships with migrant communities, uncovering what matters to people, and helping them connect, participate, and influence positive change.

You’ll work closely with the Migration Programme Manager to shape, deliver, and grow initiatives that engage and support Central and Eastern European (CEE) and other underrepresented migrant communities across Birmingham and nationally.

Your work will involve delivering existing and developing new projects that empower communities and promote inclusion. By co-creating events, support structures, and opportunities for collaboration, you’ll help foster resilience, amplify migrant voices, and influence local narratives, civic life, and policy.

This is a unique opportunity to work at the intersection of culture, community, and social impact — with relationships and creativity at its heart.

Our Key Goals

• Migrant communities have more influence over the changes in their local area.

• Migrants are included in decision-making processes and service delivery.

• Migrants are actively involved in developing place-based community assets and projects.

• A more diverse range of local people work together to improve their communities.

• Relationships and collaboration between local stakeholders are strengthened.

• People feel proud of their local area and hopeful for the future.

• Stories about migration and migrant communities are more inclusive and welcoming.

• People are better informed about opportunities and local assets.

• New migrants can navigate life more easily, leading to positive adaptation and integration.

• Public perceptions of migrants become more positive.

• Migrant voices are represented and included in policy, development, and planning.

Key Responsibilities

1. Community Engagement & Relationship Building

Main Responsibilities:

• Conduct outreach and engagement with CEE and new migrant communities to build stronger, more representative participation.

• Support the development of new community initiatives to encourage collaboration and leadership.

• Ensure migrants—especially those from marginalised groups such as LGBTQ+ people, disabled people, and those experiencing mental health challenges—are included and heard.

Key Tasks:

• Hold regular one-to-one meetings to understand people’s concerns, hopes, and ambitions.

• Identify and support active community members to develop confidence, participation, and leadership skills.

• Support community groups to connect, collaborate, and take part in shared projects.

• Amplify migrant voices in public conversations and forums.

• Create and deliver communications plans (including social media) to connect and inspire active citizens.

• Support and encourage local initiatives, events, and community projects.

• Deliver workshops, meetings, panel discussions, and cultural celebrations.

• Organise both online and in-person events to strengthen community ties.

• Maintain an active network of community contacts and ensure efficient communication.

• Lead local communications, including newsletters and online content.

• Contribute to research, evaluation, and partnership-building efforts.

• Support the training and development of migrant leaders, volunteers, and peer workers.

• Represent Centrala’s migration work in external meetings and forums.

2. Project Delivery and Coordination

• Plan, schedule, and manage activities using tools such as Asana.

• Ensure events and activities are delivered within budget and on time.

• Evaluate project effectiveness and incorporate lessons learned.

• Support the development of impactful local activities, events, and community-led initiatives.

• Identify opportunities to collaborate with external organisations and campaigns.

• Monitor migration policy developments and identify key issues for community response.

3. Monitoring, Evaluation & Reporting

• Prepare and monitor evaluations of projects and activities.

• Assist in compiling reports for funders and stakeholders.

• Support data collection and maintain accurate financial records.

4. Fundraising & Financial Oversight

• Contribute to Centrala’s fundraising initiatives.

• Support the development and management of project budgets.

• Ensure timely collection of data and maintain financial accountability.

5. Training, Development & Organisational Learning

• Take responsibility for personal development and wellbeing.

• Reflect on and improve your engagement practice.

• Share learning and contribute to team growth.

• Produce reports and follow Centrala’s procedures to a high standard.

• Participate in Centrala and sector training related to community engagement, inclusion, and migration.

• Stay informed about migration sector developments, legal changes, and research.

• Adopt a continuous learning approach to community engagement and development.

Person Specification

Essential Skills, Knowledge & Experience

• Lived experience of migration.

• Minimum of 3 years’ experience in a similar role.

• Proven success building relationships with diverse communities, especially CEE and new migrant groups.

• Strong understanding of equality, diversity, and inclusion principles.

• Ability to work independently with excellent time management and prioritisation skills.

• Strong communication skills—both written and verbal.

• Experience managing conflict and challenging situations.

• Budget management experience.

• Proficiency with Microsoft Office, Google Drive, Asana, Canva, and social media.

• Experience working with marginalised groups and providing outreach or signposting support.

• Creative approach to community engagement and programme delivery.

Personal Qualities

• A natural people-person who enjoys connecting with others.

• Enthusiastic and passionate, with a practical approach to getting things done.

• Able to work independently and collaboratively as part of a small team.

• Motivational, empathetic, and community-focused

Additional Information

• This role involves regular evening and weekend work.

• An Enhanced DBS check is required.

Values and Beliefs Underpinning Our Work

Our work at Centrala is grounded in values that reflect who we are and guide everything we do. These principles shape how we deliver our mission, build partnerships, and create a working culture rooted in respect and purpose.

We are committed to social integration, bringing together diverse audiences through

art, dialogue, and shared cultural experiences. We believe in fostering understanding and connection, celebrating the richness of all communities, and ensuring their cultures and heritage are valued and visible within British society.

Our working culture, shaped by our staff, volunteers, trustees, artists, partners, and

community network, draws on these core values:

• Equality & Diversity — We see these as essential for coexistence, recognising that

diversity enriches us all.

• Inclusion — We strive to prevent isolation or marginalisation, ensuring individuals feel welcome and valued.

• Collaboration — We build together, sharing agency, responsibility, and ownership across our community.

• Communication — Clear, respectful, and honest dialogue is central to all our relationships.

• Integration — We celebrate the cultural and social contributions of all communities

within British society.

• We uphold fairness, equity, transparency, and accountability in all our work, ensuring that every individual involved with Centrala — no matter their background, age, gender,belief, or role — can participate fully, safely, and with dignity.

Secretariat – Reading Students’ Union

Location: University of Reading, Whiteknights Campus, Reading, Berkshire

Salary: £30,981.64 per annum 

Contract: Permanent, full-time (35 hours a week)

'Governance that matters - because students matter'

About Reading Students’ Union

We are a dynamic, student-focused organisation dedicated to empowering students and enhancing their university experience. Our vision is to be a place for everyone, we inspire and empower students to change the world. 

The Role: Secretariat

As our Secretariat Officer, you’ll be the heartbeat of our governance and democratic life. You’ll make sure everything runs smoothly, transparently, and in line with our charitable purpose. From supporting our CEO and Board of Trustees to guiding student leaders, you’ll be our trusted expert.

What You’ll Do

• Act as the go-to expert for governance and democracy queries, providing timely, accurate advice an training  to trustees, student leaders, and staff. You’ll keep us compliant with charity law and sector best practice, and lead governance reviews to drive continuous improvement
• Own the annual cycle of Board and committee business—schedule meetings, prepare agendas, write clear and accurate minutes, and track actions. You’ll also coordinate trustee inductions and training, building strong relationships that enable effective decision-making
• Facilitate democratic processes, from elections to policy development. You’ll guide student candidates and elected officers, ensuring they have the tools and knowledge to lead confidently. You’ll design and deliver induction programmes for our elected sabbatical officers, setting them up for success
• Provide high-quality support to the CEO and Senior Management Team—managing diaries, inboxes, and meetings, and ensuring smooth communication across the organisation
• Maintain governance records, policy schedules, manage statutory filings, and oversee the student complaints process
• Identify opportunities to streamline governance systems and introduce digital tools that make processes more accessible and efficient
• Analyse governance and democratic participation data to produce reports that inform strategy and improve engagement. You’ll turn numbers into actionable insights that enhance student representation

About You

You’re passionate about governance and thrive in roles where precision, integrity, and impact matter. You’ll bring a mix of expertise, confidence, and curiosity to help us deliver exceptional governance and democratic processes for our students.

You’ll have:

• Proven experience in governance, democratic processes, or charity administration
• Knowledge of charity law and governance best  practice
• A track record of supporting senior leaders or Boards—minute-taking, meeting coordination, and managing confidential information
• Strong organisational skills with the ability to juggle calendars, inboxes, and complex projects in a fast-paced environment
• Excellent written and verbal communication skills, including clear, accurate minute writing
• Excellent stakeholder management skills
• Experience designing and delivering training in all things governance

Desirable:

• Experience managing complaints
• Charity experience in an education or student-focused environment
• Knowledge of Student Unions, university structures and student representation systems

Why Join Us?

• Inclusive and supportive team culture
• Flexible working options
• 35 days annual leave including Christmas and Easter closure days
• Professional development opportunities
• Unique working environment in the heart of a vibrant Student’s Union, set on a stunning, green campus

Ready to make an impact?

Apply today and help us bring our ambitious new strategy to life with sector-leading governance!

Committed to equality, celebrating diversity, and embedding sustainability — building an inclusive workplace and a brighter future for all.

Use your strategic human resource leadership skills to help bring freedom from slavery and violence.

At IJM, we’re seeing the impossible become reality: entire justice systems transformed, violence reduced by up to 85%, and thousands of lives transformed. Now we’re stepping into a new season—scaling to rescue and protect millions.

To get there, we’re looking for an HR Business Partner to support the growth of our Programme Offices and Advancement Offices in Europe and Africa. You will serve as a bridge between regional and global leaders, ensuring we are aligned to our ambitious global mission and priorities. You will develop a strategic HR function for the region that supports talent acquisition and development, embeds our culture of agility and partnership, data-driven decision-making and spiritual formation.

You will bring outstanding HR business partnering experience at progressively senior levels, ideally within complex, matrixed and global organizations, a passion for justice and a mature Christian faith.

If you’re ready to put your strategic HR leadership skills to work so that all may be free, please see the job pack attached and prayerfully consider joining us. Closing date 7th January.

Join Emmaus Hertfordshire and use your finance skills to help transform lives and support people out of homelessness. As our Finance Co-ordinator, you'll bring accuracy, heart and organisation to a mission-driven charity making a real local impact.

Emmaus Hertfordshire is a charity supporting people who have experienced homelessness by providing stable homes, meaningful work, and skills development. Through its social enterprises, the organisation helps individuals rebuild their confidence and independence while contributing to a vibrant, supportive community.

Overall Purpose of the Role

The Finance Coordinator plays a key role in ensuring that Emmaus Hertfordshire maintains accurate, timely and compliant financial information in support of its charitable and social enterprise activities.

You will work closely with the Operations & Finance Manager, Trustees, Chief Executive, staff, companions, and external partners to provide clear financial reporting, strong financial controls, and expert guidance that supports good decision-making across the organisation.

As a proactive member of the Management Team, you will also contribute to financial policy development and continuous improvement of systems and processes, working within the Emmaus values, ethos and principles.

Key Responsibilities

1. Financial Controls

• Maintain effective financial control over all revenue, expenditure, and cash handling across the community.
• Prepare spreadsheets for monthly payroll and pension contributions.
• Support the Finance Manager, Chief Executive and Treasurer in preparing, setting and creating the annual budget.
• Maintain companion rent accounts, Housing benefit and Gift Aid applications.
• Lead the year-end process and liaise with external auditors to ensure an efficient and compliant audit.

2. Financial Reporting

• Produce accurate and timely financial information, including providing information to support monthly management accounts and forecast reports.
• Support the preparation of financial reports for the Board, Committees and senior leadership as required.

3. Financial Analysis

• Undertake financial analysis of business development and new income-generation opportunities to help minimise financial risk.
• Provide analysis and insight to support decision-making across social enterprise operations and to maximise trading income.

4. Additional Duties

• Contribute to the development and implementation of strategic and business plans.
• Attend and actively participate in staff, companion, Trustee and Board meetings where required.
• Review internal controls and identify opportunities for improving financial processes.
• Develop procedure manuals and promote best practice within the finance function.
• Work flexibly as part of the leadership team to meet the wider needs of the charity.
• Undertake any other financial duties required by the Finance Manager and Chief Executive.

Key Tasks

Daily / Weekly

• Manage day-to-day accounting using QuickBooks. (Experience with Zero accounting software would be advantageous)
• Maintain accurate accounting records and financial ledgers.
• Reconcile financial accounts and manage spreadsheets.
• Oversee credit control.
• Administer online banking, cheque handling and payment processing.
• Process invoices, expense claims and payment requests.
• Verify financial calculations in QuickBooks.
• Carry out bank reconciliations and cash management.
• Manage petty cash.
• Manage Companion Allowances.
• Provide ad hoc reports and information to the Finance Manager and Chief Executive.

Monthly

• Prepare and submit salary calculator spreadsheet for Payroll and submit HMRC returns. Manage PAYE payments.
• Manage companion rent accounts and housing benefit records.
• Prepare VAT returns.
• Work with the external accountants to produce monthly P&L and balance sheet reports.
• Complete gift Aid submissions.
• Support our external accountants in preparing documentation for Month End accounts

Annually

• Support the preparation of annual statutory accounts.
• Liaise with external advisers on statutory financial information.
• Assist the Finance Manager, Chief Exec and Trustees with annual budget setting.

 Person Specification

Essential Experience

• Minimum 5 years’ experience in financial reporting, planning, budgeting, and analysis.
• Experience using QuickBooks or similar accounting software.
• Ability to work both independently and within a diverse team.
• Experience developing and implementing financial systems and processes.
• Proficiency in IT, including Microsoft Office applications.

Desirable Experience

• Experience in the voluntary/charity sector or in working with a Board of Trustees.
• Experience working with vulnerable adults or those with complex needs.
• Project management experience.

Education / Professional Certification

• Bachelor’s degree in Accounting, Business, or related field.
• Desirable: Additional finance-related training or professional development.

Skills

• Strong financial and analytical skills, with proven expertise in financial reporting.
• Excellent attention to detail and accuracy.
• Strong understanding of business principles and practices.
• Excellent interpersonal, communication and motivational skills.
• Discreet, trustworthy and reliable.
• Effective time-management and organisational skills.
• Ability to work methodically, independently and to deadlines.
• Strong problem-solving and prioritisation skills.
• Competent IT user (Word, Excel, email, internet).

Knowledge and Commitment

• Commitment to confidentiality, data protection and professional boundaries.
• Understanding and embodiment of the Emmaus ethos and principles.
• Desirable: Awareness of issues around homelessness and lived experience.
• Desirable: HR knowledge or experience.

Personal Characteristics

• Belief in the potential of every individual and the importance of community.
• A positive team player with the ability to lead, collaborate and delegate.
• Empathetic and supportive of people from diverse backgrounds.
• Self-aware, self-motivated and calm under pressure.
• Commitment to environmental sustainability and social development.
• Strong commitment to equality, diversity and inclusion.
• Welcoming, non-judgmental and respectful towards companions, staff and volunteers.

General Information

Emmaus St Albans operates its retail six days a week (Monday–Saturday). The Finance Co-Ordinators working hours will be agreed with the line manager, and flexibility is essential.

All roles at Emmaus Hertfordshire involve working with vulnerable people and therefore require strict adherence to professional boundaries and confidentiality. This post is subject to an enhanced DBS check.

Staff must uphold the reputation of Emmaus Hertfordshire by following all policies and maintaining positive relationships with staff, volunteers, companions and Trustees.
You are also expected to engage to some degree with the wider Emmaus movement at local, regional, national and international levels.

We expect all employees to work in an environmentally aware manner, applying value-for-money principles in purchasing decisions.
Volunteers are a vital part of the Emmaus mission, and all staff are expected to support and encourage volunteer involvement.

For the full recruitment pack and application form, please visit our website. We can only accept applications via our website portal. 

ABOUT CAUDWELL YOUTH

Not all young people have the same opportunities in life.

Caudwell Youth exists to level the playing field for young people at risk.

We support at-risk young people who are care experienced, have mental health challenges, or are at risk of exploitation or offending.

WHAT WE DO

Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.

Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.  

This year, we have supported more than 400 young people.

Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point.

ABOUT THE ROLE

To support the Deputy CEO in ensuring the effective delivery and growth of Caudwell Youth’s services.

To oversee the management of operational programmes, ensuring high-quality, person-centred support for young people. To contribute to business development, leading expansion via statutory grants and contracts.

On appointment, you are expected to have significant knowledge and professional experience of your area of specialism and the ability to quickly take on significant responsibility very quickly.

KEY DUTIES

Strategic and External Leadership:

• Lead the effective delivery and development of Caudwell Youth’s programmes, in line with our strategic plan.
• Build and maintain relationships with funders, and strategic partners, with support from the Deputy CEO.
• Identify and secure new funding opportunities, leading on public sector bids and tenders, in line with our strategic plan
• Ensure a youth participation and evidence-based approach in all aspects of service delivery and development.

Services:

• Develop, oversee and report against Operations department budget and plans.
• Oversee operational systems, risk assessments and data to ensure services are safe, needs-led and effective.
• Ensure safeguarding policies are embedded across delivery, acting as DSL if required.
• Support and develop high-performing teams, ensuring training, appraisal, and performance management frameworks are in place.
• Ensure that all programme delivery is trauma informed and person-centred
• Oversee quality assurance processes, ensuring consistent standards across all delivery regions.
• Lead on operational compliance, including health & safety, data protection, incident reporting and regulatory requirements.
• Champion a culture of continuous improvement, innovation, and high-quality practice across the organisation.
• Ensure that programmes are monitored and evaluated effectively and that reporting requirements are met, working with the fundraising team as required

Business Development:

• With support from the Deputy CEO, develop plans to implement a growth strategy focused on securing statutory contracts.
• Act as a key point of contact for commissioners, local authorities, and strategic partners.
• Identify and respond to commissioning opportunities across local government (crime, education, and health sectors) in line with our strategy.
• Lead on bid writing, proposal development, and contract negotiations for statutory contracts and grants
• Work with finance and fundraising teams to create budgets, proposals and tender submissions for statutory contracts
• Be responsible for starting up and implementing new funded programmes to ensure quality in delivery
• Identify new trends, emerging needs and opportunities for partnership projects.

General:

• Promote equality, diversity and inclusion across the organisation.
• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.
• Undertake any other reasonable tasks deemed necessary.

For the full job description and to make an application, please visit our website.

Location: HMP New Hall
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP New Hall, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
This is a fixed term contract until 5th June 2026
Interviews are planned for the 22nd January 2026.
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 665

This exciting new project has emerged following consultation and engagement work in 2025 across central government, Local Authorities, regional London-wide partners, Young Camden, Young Brent and Young Westminster Foundations, and the local voluntary sectors.

The result is an innovative, co-funded project, seeking to work in new ways for the benefit of young people at risk of serious youth violence in this part of NW London. This role will coordinate all aspects of the management of this programme, driving high quality delivery and outcomes. 

The focus of this collaboration is to tackle Serious Youth Violence and promote youth safety across the stretch of NW London from Kilburn High Road (Brent & Camden), through Queen’s Park (Brent & Westminster) which covers three boroughs. This part of London has been a hotspot for serious youth violence for many years, for young people both based in these communities and passing through. Tackling the issues in this part of North West London has always been a challenge, as the area is split across Local Authority lines. The area also features high levels of serious violence involving young people, both committing offences and also being victims of them (often interlinked). This is coupled with high levels of poverty and inequality, and also features relatively fewer youth opportunities than elsewhere in these boroughs.

As part of the project, the Local Authorities of each area are contributing funds over the next three years to fund collaborative and cross-borough projects that will support the safety of children and young people in this community. The project is funded by John Lyon’s Charity.

The project recognises that many of the challenges in this part of London are structural, but is motivated by the hope that key partners working together in new and different ways can help to breakdown some of the barriers that interrupt effective intervention and prevention.

The project does not seek to reinvent the wheel, and instead seeks to leverage the existing connections, expertise, partnerships and projects already happening within local areas.

Please see summary details below: 

Job title: Programme Director, Youth Safety Programme (NW London)

Location: YCF office, with travel across central and North West London

Reporting to: CEO, Young Camden Foundation  

Hours: Full time (37.5 hours per week), with some out of hours work / visits occasionally required, at least 3-4 days pw required in person

Salary: £46,000-£46,000 p.a. (depending on experience)

Start date: ASAP, ideally January 2026

Contract type: Fixed term (three years)

Please download the application pack for full details of this role. 

OPERATIONS MANAGER

We are seeking an enthusiastic, compassionate person, with good attention to detail and a track record of supporting and motivating staff and a desire to make a difference to the homeless and vulnerably housed.

About The Bridge Homelessness To Hope

We began in 2008 with a mission to help people who are homeless in Leicester by providing them with hot food, drinks and most importantly, companionship and we have evolved from there to the service we provide today.

Our staff team and volunteers derive from many backgrounds and religions, all with one common goal: to help those who are on the street move from despair to hope.

We are an outreach to the homeless and to those who just have nowhere to go and no-one to turn to. Through our Hub we support those who are hardest to reach by seeking to:​

· Overcome the barriers to engagement encountered with more traditional service models.

· Be a place where guests (never service users or clients) can feel secure, trustful and not feel judged.

· Run services that are supplied by people who understand their challenges and are empathetic to them.

Our services are designed to support our guests in making long-term, sustainable improvements to their lives.

Our vision is for everyone to have a place they can call home and hope for the future, with an aim to support the most isolated and marginalised people that often have no one else to turn to.

We do this by offering a safe place to support people in crisis, helping people make long-term, sustainable improvements to their lives, and by developing accessible mental health services.

Hours: Full-time - 37.5 hours per week - Monday to Friday (occasional Saturdays where operational needs dictate).

Purpose of the Role

Reporting directly to the CEO, the Operations Manager ensures the effective day-to-day running of The Bridge Homelessness To Hope’s services — including Drop-In Hub and supported accommodation — maintaining safe, high-quality delivery and ensuring that staff and volunteers are supported to provide compassionate and effective support for people experiencing homelessness.

Key Responsibilities

1. Leadership and Management

· Work with the CEO to ensure The Bridge Homelessness To Hope’s mission and values are lived out in practice.

· Translate strategic plans into operational work plans with clear targets and outcomes.

· Provide visible leadership within the Hub and accommodation projects, modelling best practice.

· Deputise for the CEO as required.

· Ensure systems and culture of effective internal communications, including team meetings, and day-to-day communications protocols.

2. Housing and Hub Operations

· Oversee housing operations, including maintenance, furnishing, and equipment.

· Ensure compliance with housing regulations, leases, and health and safety

· Manage contractors and cleaners for accommodation and Hub facilities.

· Oversee resident induction, behaviour issues, crises, and breaches of licence.

· Oversee housing records and inspection reports.

· Ensure accurate and timely housing benefit claims, payments, and record keeping.

· Liaise with property owners and coordinate day-to-day housing management tasks.

· Oversee Hub operations, ensuring high standards of delivery and effective support for guests.

3. People Management

· Line manage staff team, ensuring clear supervision and accountability.

· Recruit new staff, including advertising, short-listing, interviewing.

· Conduct regular one-to-ones and appraisals with all staff.

· Oversee staff induction, development, and wellbeing.

· Ensure appropriate training for regulatory and practice updates.

· Manage performance issues, grievances, and disciplinaries in line with policy.

4. Service Delivery and Impact

· Ensure safe, effective, and compassionate service delivery across all operational areas.

· Maintain systems for effective data capture, monitoring, and reporting.

· Support evaluation, reporting, and improvement processes.

· Contribute to safeguarding oversight and incident management.

· Lead on-site crisis response and staff support during incidents.

5. Financial and Administrative Responsibilities

· Oversee day-to-day housing income and expenditure.

· Ensure operational efficiency through effective systems and processes.

· Support administrative and compliance processes across the charity.

6. Risk Management and Compliance

· Maintain and regularly review the organisational risk register.

· Manage operational risks, including safeguarding, health & safety, and reputational issues.

· Ensure all incidents and concerns are recorded and followed up appropriately.

7. External Relations

· Liaise with local authorities, housing benefit officers, and partner agencies.

· Represent The Bridge Homelessness to Hope at relevant operational meetings and networks.

· Ensure accurate signposting and referrals for service users.

Other

· Other trouble-shooting, providing cover, general advice etc.

What You Need

Essential:

• Proven experience in operations or office management.
• Strong organisational skills.
• Excellent written, verbal, and interpersonal communication skills.
• IT literacy including Microsoft 365 and database systems.
• Ability to handle confidential information with discretion.

Desirable:

• Experience in the charity sector.
• Understanding/awareness of trauma-informed working.
• Knowledge of charity governance and compliance.
• Understanding of CRM systems and data protection.
• Full UK Driving Licence

Benefits

Succession Plan

Flexible working hours (where possible)

25 days annual leave + 8 statutory Bank Holidays

Contributory Pension Scheme

Free parking

Free lunch and snacks

​

ABOUT THE ROLE

The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers.

The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme’s impact.

The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities.

ABOUT VARIETY

In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

 KEY RESPONSIBILITIES

Programme Management

· Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety’s policies and procedures

· Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme.

· Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation.

· Adhering to Variety’s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme.

· Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety’s strategic goals.

· Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth

· Working with the Programme’s team to input & manage programme data and reporting.

· Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement.

Logistics and Coordination

· Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements.

· Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported.

· Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces.

· Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety’s Policies and Compliance standards.

Budget and Income Generation

· Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control.

· Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns.

· Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety’s wider work.

· Working with the Chief Executive Officer to set financial targets and explore additional funding streams.

· Monitoring expenditure, tracking income, and providing financial reports on programme performance.

Student Outreach & Support

· Manage the application and selection process, ensuring fair and transparent recruitment.

· Working closely with students to support their career development, including

- CV writing and cover letter workshops

- Interview preparation sessions

- Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building)

- One-on-one mentoring and guidance

· Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up.

· Responsible for marketing to schools and colleges to increase awareness and participation.

· Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships.

· Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people.

Employer Outreach & Support

· Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme.

· Acting as the primary point of contact for employers, providing guidance and support throughout the internship process.

· Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals

· Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary.

· Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices

· Gathering feedback from employers to continuously refine and improve the programme.

Customer Service and Administration

· Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems.

· Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email.

· Collecting and collating impact and monitoring data.

· Providing administrative support for other Programmes depending on workload, capacity and department demand.

Other Duties and Partner Support

· Assisting with events, reporting, and stakeholder engagement related to Variety’s wider mission and partner organisations.

· Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme.

General Responsibilities

· Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns.

· Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience

· Expand the programme’s employer network, targeting organisations in corporate sectors to enhance placement opportunities.

· To work cross functionally with other departments, regions and countries.

· To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures.

· Working within Variety’s Data Protection policies at all times.

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential:

• Proven experience in managing programmes or projects, including planning, delivery, and evaluation.

• Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students).

• Knowledge of disability rights, accessibility requirements, and the Equality Act 2010.

• Understanding of safeguarding principles and experience working with vulnerable adults or young people

• Excellent written and verbal communication skills, with the ability to present information clearly and persuasively.

• Strong ability to manage multiple tasks, deadlines, and priorities effectively.

• Competence in collecting, analysing, and reporting data to measure impact and inform improvements.

• Confident using Microsoft Office and CRM or database systems.

 

Desirable:

• Delivering or coordinating training sessions for employers or staff.

• Experience managing budgets, monitoring expenditure, and reporting on financial performance.

• Familiarity with employability skills training, CV writing, and interview preparation.

• Experience organising workshops, meetings, or onboarding sessions.

• Ability to promote programmes to schools, colleges, and employers.

• Using impact data to drive continuous improvement.

HOW TO APPLY

Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Friday 9th January 2026 at 5pm with interviews taking place week commencing 12th and 19 January 2026.

Please let us know if you have any accessibility requirements or need any adjustments for the interview.

MAIN BENEFITS, TERMS AND CONDITIONS

Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)

Hours: 9am to 5pm

25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.

Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.

EQUALITY DIVERSITY AND INCLUSION

 Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Nacro is looking for a committed and politically astute Policy & Public Affairs Officer – Criminal Justice to play a key role in delivering our influencing strategy. You will help shape Nacro’s policy positions on criminal justice issues and deliver proactive and reactive public affairs activity that drives meaningful change for the people we support.

This is an exciting opportunity for someone passionate about social justice, who understands the political landscape and is confident producing high-quality policy materials, engaging with parliamentarians, and representing Nacro externally.

 

Key Responsibilities

Policy Development

• Monitor and analyse political and policy developments in criminal justice to identify trends, opportunities, and risks.
• Work with service users, staff, and research colleagues to develop evidence-based policy positions.
• Produce high-quality policy briefings, reports, and consultation responses.
• Serve as Nacro’s internal expert on criminal justice policy.
   

Public Affairs & Influencing

• Develop and deliver a public affairs plan that advances Nacro’s influencing objectives.
• Build and maintain productive relationships with parliamentarians, policymakers, and regional decision-makers.
• Attend and represent Nacro at APPGs, parliamentary meetings, and external events.
• Produce parliamentary briefings and contribute to legislative engagement.
• Organise and coordinate parliamentary and stakeholder events that support influencing goals.
• Work collaboratively with partners across the sector to strengthen joint advocacy.
   

Communications & Support

• Provide content for media statements, blogs, and external communications.
• Prepare briefings for senior leaders including the Head of Policy & Public Affairs, Director of Engagement & Impact, and CEO.
• Support wider Nacro campaigns and influencing work as required.
   

Professional & Technical Expertise

• Strong knowledge of criminal justice policy.
• In-depth understanding of Westminster, Whitehall, and political processes.
• Experience designing and delivering effective public affairs activity.
• Demonstrated ability to influence decision-makers.
• Experience working with parliamentarians and developing strong relationships.
• Excellent written and verbal communication skills with experience producing policy and campaign materials.
• Strong political awareness and the ability to anticipate developments.
   

Organisational Performance & Compliance

• Commit to personal learning and development through supervision and appraisal.
• Positively promote Nacro and contribute to an integrated, collaborative team culture focused on supporting service users and students.
• Adhere to safeguarding, data protection, and statutory responsibilities.
• Uphold and promote Nacro’s Equality and Diversity Policy.
• Report any health and safety concerns within your area.
• Demonstrate professional behaviour aligned with Nacro’s values.
  
   

Why Join Nacro?

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

If you’re passionate about driving change, skilled at navigating political environments, and eager to develop your policy and influencing expertise - we’d love to hear from you.

Apply now and help shape a fairer future.

Chief Campaigns and Creative Officer (£25,000)

Central London | 32 Hours Per Week | Reports to Executive Director

Why this role exists

The Trans Legal Clinic turns frontline legal work into change people can feel. We need a senior creative lead to set the look, sound and pace of our public work, run audience-led campaigns and make complex issues clear and actionable.

What you will lead

· Creative direction: Own visual identity, tone of voice and message architecture across print, digital and events.

· Campaigns that move people: Plan and deliver campaigns across our pillars: client rights, systems change, fundraising and recruitment. Turn data and casework insights into creative that lands.

· Social media and content: Own the calendar. Ship platform-specific posts, threads, carousels, short video and email. Moderate comments with care for community safety.

· Rapid response: Prepare toolkits and holding lines for breaking stories. Coordinate with legal and policy colleagues.

· Production: Brief, storyboard, shoot or commission. Edit to deadline. Manage freelancers and suppliers. Keep files, rights and releases in order.

· Accessibility and inclusion: Bake accessibility into everything: captions, alt text, readable layouts and plain language.

· Measurement and learning: Set goals, define KPIs, track performance and share honest learnings. Improve what works, stop what does not.

· Internal enablement: Build a tidy brand kit, templates and guidance so the team can self-serve without diluting quality. Train staff and volunteers.

· Workflow: Keep projects moving with clear briefs, timelines and approvals.

You’ll thrive here if you show

· Entrepreneurial drive: you turn strategy into finished creative and campaigns.

· Ownership and follow-through: you run work end to end and land it.

· Bold, informed judgement: you try new formats and back choices with evidence.

· Clear communication: you write clean copy and match tone to audience.

· Inclusive practice: you build accessibility and safety into content as standard.

· Planning under pressure: you manage live moments without losing quality.

· Team-building and collaboration: you lead creatives and volunteers well.

· Constant learning: you test, measure and iterate.

What you will bring

· A strong portfolio showing strategy-led creative across static, motion and copy.

· Confident in canva or similar. Comfortable with short-form video editing and basic motion.

· Platform literacy across Instagram, LinkedIn, TikTok and YouTube. Working knowledge of analytics and paid promotion.

· Clear writing and an ear for tone.

· Calm leadership and useable feedback.

· Sound judgement on reputation, privacy, GDPR and consent.

· Commitment to trans-led practice and the communities we serve.

Helpful extras

• not-for-profit experience
• Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment
• Basic SEO and email automation.

Practicalities

· Hours: 32 Hours per week

· Location: Central London

· Salary: £25,000.

What We Look For

The Co-founders Mindset

At the Trans Legal Clinic we are building a Trans+ rights revolution; our mission is Trans Liberation. That means access to justice for Trans & Non-binary people everywhere. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to trailblazer new routes to justice and public impact, this is the place to build your career.

We select candidates based on their performance in 8 areas;

1. Ownership and follow-through

You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.

2. Bold, informed judgement

You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.

3. Entrepreneurial drive

You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.

4. Planning under pressure

You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.

5. Inclusive practice

You strive to make everything you create accessible to others, designing work that is easier for others to take part in, with people who face barriers always in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.

6. Clear communication

You write and speak in plain terms and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.

7. Team-building and collaboration

You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.

8. Constant learning

You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.

These eight criteria are what we look for. Use them to decide whether this is the right place for you and to shape the examples you share in your application.