Data Protection Compliance Manager Jobs
All our teams play a vital role in supporting Battersea’s mission. Whether that’s on the front line, providing direct care to our animals, or behind the scenes in our office roles. Our IT department is responsible for providing IT business support and services that align with our organisational needs.
We now have a permanent opportunity for a Senior Cloud Administrator to provide 3rd level project and helpdesk support, acting as an escalation point for the support team. This opportunity is integral to providing consistent IT support across all three of our centres.
In this role you will ensure our internal physical and virtual server and network is maintained for 7 day a week operation. Your focus will be on infrastructure, and you will work across all six of our business applications. This offers you diversity in your work and the opportunity to work on technically complex challenges.
Joining a team of 10, you will be collectively supporting a user basis of around 700. The support requests will invite you to use your entire skill set and provide opportunities for continued development.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 2nd June 2024
Interview date(s): TBC
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
As the Head of Partnerships and Philanthropy, you will be the cornerstone of our partnership and philanthropy activities, creatively engaging with corporations, high-net-worth individuals, trusts, and foundations to build partnerships with purpose, to increase our reach and secure the vital income to deliver our mission. Your role extends beyond fundraising; you will be forging meaningful corporate partnerships, shaping a landscape where businesses contribute to improving the lives of older people in poverty. With your expertise, we aim to connect those in need with supportive services, transforming lives with compassion and targeted action.
With a proven track record in securing and implementing impactful corporate partnerships and major donations, you'll bring a wealth of knowledge and a passion for change to our organisation. As a member of our leadership team, your work will make a vital contribution to extending our reach, helping us to provide practical help to an increasing number of older people struggling with their finances. At Independent Age, your work will echo the ethos of 'partnerships with a purpose', uniting us with high-profile brands to achieve our mission and financial objectives.
Step forward and lead with purpose; together, we can uplift the lives of the older people living in financial hardship and inspire a community of support.
With a proven track record in high-value fundraising, including securing donations from major trusts, foundations, high-net-worth individuals, and businesses, you will have experience developing partnerships with high-profile brands and an understanding of the importance of ‘partnerships with a purpose’.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age here.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS certificate will be required for this role.
Closing date: 3 June 2024.
Interview Dates:
First round interviews to be held on 14 June 2024.
Second round interviews to be held on 21st June 2024.
The client requests no contact from agencies or media sales.
This role is based at our centre a short walk from Clapham Common tube station, in London. We support homeless people from the local area and further afield. Our services are open access, so the people who come to the Ace of Clubs are diverse and from multiple walks of life. Consequently their needs can be complex, so we are looking for a skilled communicator who can support people, many of who live chaotic lifestyles. Our purpose at the Ace of Clubs is to address people’s basic human needs by providing food, clothing, toiletries, and practical support. We help people link up with housing, healthcare, education, and employment. Our Support Workers work to help individuals overcome barriers to achieving wellbeing, whether it be through guidance in the support system, learning new skills or supporting service users to build the confidence and skills to enable them to navigate their life challenges and advocate for themselves. The ultimate aim of our work is to reduce people’s dependence on our service, helping them move toward independence.
As a small team, we work collaboratively and you will have the opportunity to grow, thrive and perform through effective conversations and honest feedback underpinned by trust. We work in an environment that will stretch you both personally and professionally, and all you need is your expertise and natural talent to work with people.
We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.
Interpersonal skills, the ability to communicate clearly, and a commitment to upholding professional boundaries are essential requirements of the role. Employees and volunteers at the Ace of Clubs must also act with honesty, respect, reliability and a non-judgemental approach combined with the ability to deal with challenging behaviour in a non-confrontational manner.
KEY DUTIES
- To participate in the provision of advice and advocacy for service users addressing their needs in the following areas; Housing; Welfare; Health; Education; Employment, (this list is not exhaustive);
- Refer to and liaise with partners and agencies within the statutory and voluntary sector to secure positive outcomes for Centre Users, e.g. referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary.
- Work in a manner which honours our organisational values and is responsive to the trauma and experiences of homelessness and vulnerable adults.
- Maintain essential records accurately on Charity Log, (ensuring high quality case recordings).
- Ensuring the Centre Manager is kept informed of all safeguarding and risk concerns.
- Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
Please provide a covering letter outlining how your skills and experience meet each of the requirements outlined in the attached Job Description.
IMPORTANT - APPLICATIONS WITHOUT A COVERING LETTER THAT ADDRESSES HOW YOUR SKILLS AND EXPERIENCE MEET EACH OF THE REQUIREMENTS OUTLINED IN THE ATTACHED JOB DESCRIPTION WILL NOT BE CONSIDERED.
The client requests no contact from agencies or media sales.
Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers.
Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all.
We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.
DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance.
In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements.
You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability.
The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success.
You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Sunday 9th June 2024
How to Apply
To apply, please submit your CV, covering Letter & additional information form on the link provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Marketing & Communications Manager
Location
·Aylesbury, Buckinghamshire with travel to our centres across Buckinghamshire if required.
Tuesday to Thursday - Office Based
Position in the Organisation
· Reports To: Development Director
· Line Management: Marketing Executive
· Works with: The wider Action4Youth staff team
Main Purpose and Scope of the Role
The Marketing and Communications Manager will be highly motivated, and results driven. You will play a pivotal role in developing and implementing a strategy to enhance Action4Youths profile. This role is key in promoting brand awareness, engaging audiences, driving traffic and will enable the success of increased sales and fundraising.
You will lead on the creation of engaging content plans to promote Action4Youth’s work to multiple audiences, across multiple channels including PR, web, social media, e comms and print to increase engagement amongst partners, supporters and donors.
This job combines management responsibilities with being hands on and will suit someone who thrives in a fast-paced environment and who is practical and able to get things done effectively.
Key areas of responsibility:
Strategy
- Supported by the Development Director, lead on the development and implementation of our marketing and communications strategy to position the charity and influence its many audiences.
- Develop engaging campaigns and events, from inception to implementation, to grow brand awareness, sales of our programmes and facilitate community fundraising.
· Lead on the formation of engaging and creative project plans to activate successful campaigns across all channels.
Marketing
· Take overall responsibility for the production and implementation of creative and compelling multimedia content, including, scheduling, reporting and analysis for driving and improving results.
· Analyse and report performance metrics and insights by producing regular performance, reach, engagement, conversions, and ROI reports in order to monitor the effectiveness of digital activity.
· Ensure the website works for optimum customer and visitor journey to improve analytics and ensure content and pages are easily accessible.
· Create and co-ordinate digital advertising and email marketing activity to support campaigns and organisational goals and provide reports to monitor effectiveness.
- Collate and prepare all marketing materials for a range of print collateral to support the charities work and define distribution and dissemination channels.
Communications
· Be the PR and media lead by planning, developing, and implementing PR and media strategies.
- Generate story-worthy press releases to facilitate coverage, increase awareness of all areas of service provision and elevate campaigns.
· Work collaboratively with the media and build strong relationships with key press and community figures via networking and events.
- Plan press and photo opportunities and attend events to optimise engagement.
- Develop and implement regular E-comms to different audiences by building strong and compelling email campaigns.
Other
· Monitor and report on performance against monthly KPIs and objectives and ensure planned expenditure is within budget.
- Monitor and evaluate the success of all marketing activities and use outcomes to inform and shape the future of our initiatives.
- Oversee media monitoring systems
- and ensure compliance with GDPR/Data Protection.
- Line manage the Marketing Executive and provide effective support and development.
- Work closely with Senior Management Team and other Action4Youth colleagues to effectively prioritise communications from the charity.
- Proactively build relationships with the wider statutory and voluntary partners across the charity’s areas of operation.
General Responsibilities
· Display a commitment to equal opportunities and the protection and safeguarding of children, young people and vulnerable adults.
- Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
· Manage your workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
· Work within the guidelines of Action4Youth policies and procedure.
Skills, Experience and Knowledge
At least 5 years’ experience in a PR and /or marketing function (agency or client).
A proven track record of managing media relations and planning successful PR campaigns.
Extensive knowledge of digital media across all platforms, including web, socials and E-comms and implementing and managing campaigns.
Experience of developing and delivering multimedia campaigns to multiple audiences.
Experience of managing budget planning and allocating resource.
Strong written and verbal skills across all delivery platforms: PR, socials, web and E-comms. With the ability to write creative and engaging copy.
Experienced in using scheduling tools such as Hootsuite and Later (Desirable)
Experience of collating and utilising analytics to inform future development.
Experience of leadership and managing and developing a team.
Experience of the charitable sector. (Desirable)
Excellent interpersonal and communication skills, with a proven ability to build and maintain relationships.
Experience of creating compelling and engaging marketing collateral through software such as Canva. (Desirable)
Qualifications
Educated to degree level
Evidence of professional development/Masters degree and CIPR or CIM (Desirable)
Personal Attributes
Driven to succeed, you will be able to work under pressure, be self-motivated and hold yourself accountable.
Personable and strong team player with the ability to work practically with a hands-on attitude.
Excellent at building effective working relationships across our teams.
Job Types: Full-time, Graduate
Benefits:
- Company pension
- Work from home 2 days a week
Schedule:
- Monday to Friday
Education:
- Master's (preferred)
Experience:
- Marketing: 5 years (preferred)
Work Location: Hybrid - Home 2 days, Office 3 days
The client requests no contact from agencies or media sales.
Exciting Opportunity Ahead! Become a Governance Manager and Board Secretary for our client's dynamic engineer-focused membership organisation, leading the way towards a future defined by precision and distinction! Take charge of overseeing the institution's governance and its documentation, while also managing all secretarial responsibilities. You'll play a pivotal role in orchestrating meetings for the board, council, and general gatherings, shaping the future of engineering excellence!
Role: Governance Manager & Board Secretary
Organisation type: Membership Organisation
Salary/rate: £21.98 - £27.47 per hour
Working arrangements: Hybrid working
Location: London
Employment type: 4 months approx. Immediate Start!
Short description of role:
As the Governance Manager and Board Secretary, you'll oversee the governance, documentation, and implementation processes of an institution. Collaborating with the Company Secretary as needed, you'll manage secretarial tasks and coordinate meetings for the Board, Council, and General Meetings.
As the Governance Manager and Board Secretary you'll:
- Ensure meetings are well-organised and documented. Work with the Board Chair/CEO to plan meetings, gather agenda items from the Leadership Team, and circulate agendas and reports on time. Take minutes, share approved minutes, and follow up on agreed actions. Handle invitations and distribute them both online and in person, updating email lists as needed.
- Manage records and administration for the Council, Board, Nominations Committee, and Benevolent Fund. Maintain organised files of agendas, papers, minutes, and reports, including decisions made and upcoming activities.
- Respond to committee correspondence and manage filing of received correspondence and replies.
- Serve as secretary to the Nominations Committee, ensuring proper protocols for awards and elections are followed.
- Recommend improvements to the Trustee Board regarding governance policies. Ensure changes to governing documents comply with regulations and liaise with relevant bodies when necessary.
- Ensure compliance with regulatory processes and deadlines.
- Assist in preparing the Institution's Annual Report, providing accurate information.
- Prepare the Trustee's Annual Report in collaboration with Trustees and the Finance Department.
- Complete reporting requirements within regulatory deadlines for the Benevolent Fund, including submissions to regulatory bodies and investment managers.
- Maintain and protect the Institution's trademark registrations.
Key requirements and experience:
- Supporting board and committee members, including minute-taking and proofreading, ideally in a membership organisation.
- Assisting committees, panels, and executive teams in developing and implementing policies.
- Ensuring compliance with legal and regulatory guidance.
- Writing reports and producing summaries for senior-level consideration.
- Managing appraisals, providing feedback, training, and support.
- Familiarity with CRM systems, with a preference for hands-on experience in handling membership databases.
- Understanding of governance legislation for charities/nonprofits.
- Familiarity with professional codes of conduct
- Knowledge of trustees' roles and responsibilities.
- Understanding of committee and panel structures in professional institutions.
- Awareness of GDPR and organisational compliance.
- Strong organisational skills, able to manage committee workloads and meet deadlines.
- Clear written and verbal communication skills.
- Intermediate proficiency in Word, Outlook, Excel, and PowerPoint.
The successful candidate will excel in diplomacy, maintaining confidentiality, and demonstrating objectivity. They will efficiently manage committee tasks, build strong relationships with stakeholders, and communicate clearly. Attention to detail, independence, and flexibility will characterise their approach, driving organisational improvement. Proficiency in Microsoft Office and CRM systems will further enhance their effectiveness. A background in working with membership or not-for-profit organisations, showcasing an understanding of the unique dynamics within the sector.
How to Apply:
To apply for the Governance Manager and Board Secretary role , please reply and upload your CV quoting reference 81141SOH and we can provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The role’s focus is Greater Manchester with some work in Merseyside, and you will also work on joint initiatives and events with the Fundraising Development Manager for Yorkshire.
Good fundraisers come from all walks of life, and we encourage people from minority backgrounds, or with transferable skills to apply. Your positive approach and proven track record in cultivating relationships is key to the role, as is your resilience and ability to keep going when the going gets tough. You’ll be part of a fantastic team who are very supportive, including the Senior Fundraiser who’ll report into you.
A day in the life of a Fundraising Development Manager:
- Generate income from individuals, and corporates
- Promote appeals and events to prospective supporters
- Join forums and networking events to cultivate new income generating relationships
- Meet with supporters in person, on-line and by phone
- Collaborate with colleagues in service teams to identify funding needs
- Recruit and work with volunteers, including corporate volunteers
- Thank our donors and supporters and ensure they feel valued – we love creative ways to say thank you
- We also love creative ways to say please and you will help generate new fundraising ideas
- Contribute to team meetings and collaborate with fundraising colleagues
- Line management of Senior Fundraiser
To be a successful Fundraising Development Manager you’ll need:
- Bags of enthusiasm and a commitment to our cause
- Excellent relationship building skills
- Tenacity and the ability to prioritise
- The ability to communicate effectively and persuasively.
- Planning and budgeting skills and the ability to understand and summarise financial information.
- Proven ability to develop and maintain strong and productive working relationships with internal and external contacts
- Direct experience of regularly monitoring KPIs for team activities and key corporate partnerships and projects
- sales/marketing experience
- Line management experience
- Experience of building strong and effective donor/customer relationships at all levels
Requirements
Proven experience of planning and managing income generating activities and events
The client requests no contact from agencies or media sales.
Support Services Manager
Location: Hybrid from our office in Stroud, Gloucestershire
Salary: £33,000 to £38,000 per annum (depending on experience)
Hours: 35 hours per week
Closing Date: 28 May 2024
We are looking for a Support Services Manager to manage and develop our services and provide high quality support across the UK to people of all ages. You will lead the support services team providing day-to-day operational management and making sure that financial and physical resources are utilised effectively and responsibly. You will act as an ambassador for the Charity and role model for the team in conduct, attitude, and standards.
About the job
Support/Support Services
- Responsible for the development of a portfolio of high-quality support services for people of all ages across the UK who have experienced meningitis.
- Responsible for (and contribute towards) the delivery of support services, including events and out of hours peer support as and when required.
- Provide a ‘senior lead’ safeguarding role for Meningitis Now, ensuring that our safeguarding policy, which includes eSafety, is fully implemented.
- Embrace digital technology to develop a range of services to meet the varied and often complex needs of individuals.
- Oversee the appropriate use of evaluation and outcome measures to ensure that we can demonstrate the difference that we make and continually improve service delivery.
- Support the development of the reach of the organisation to enable more people to access support working with other members of the team and organisation.
- Oversee all marketing activities relating to support and working closely with the communications team.
- Assist with reviewing and updating policies and procedures relevant to the team and the wider directorate.
- Ensure the integrity of data collected on Salesforce to enable accurate reporting and monitoring of activities against key performance indicators.
- Work closely with the partnerships team to secure funding for support services and ensure accurate and timely reporting.
- Look for opportunities for development of support (including extending our reach) by collaborating with individuals and partnership working.
Information and Support Management Team
- Assist in the development and delivery of strategy.
- Responsible for making sure that operational plans are developed and implemented effectively.
- Work closely with the Director of Information and Support, to oversee financial elements of support including budget setting, monitoring expenditure, and overseeing budget lines.
- Work closely with the Director of Information and Support and Helpline and Information Nurse Manager to put in place a reporting structure that allows the collection and dissemination of information and data.
- Deputise for the Director of Information and Support as required.
Line Management
- Responsible for the line management of staff within the support services team including recruitment and selection, planning out development, performance, training, and support.
- Deal sensitively and promptly with personnel issues when they arise in line with established procedures and reporting, and in keeping with the values of the Charity.
- Ensure policies, systems and processes are in place, utilised and regularly reviewed to ensure compliance with legislation such as data protection and safeguarding.
- Liaise and relay information between the senior management team, HR, and the organisation.
- Responsible for overseeing the external supervision of staff including yearly reporting.
- Manage and contribute to a programme of continual professional development for all staff across the directorate.
What we're looking for
Essential experience
- Managing a team ideally within a health-related sector or charity.
- Developing support services ideally within the charitable sector.
- Experience of working with children, adults or families affected by illness, death or disability and in need of support.
- Service evaluation and outcome measurement.
- Strategy development and operational planning.
- Financial planning including budget management.
- Using Microsoft Office packages and a range of other digital technologies.
- Managing small projects/events.
- Working with a Customer Relationship Database e.g. Salesforce.
- Working with a range of social media platforms including Facebook.
Essential skills
- Ability to lead and influence within a team environment.
- Excellent verbal, written and presentation skills with a diverse range of individuals/organisations.
- Calm, diplomatic and a skilled negotiator.
- Ability to manage multiple tasks, plan and prioritise a busy workload.
- Ability to work under pressure and deal with difficult circumstances.
- The ability to inspire and motivate others.
- The ability to deal with information in a confidential manner and respond with sensitivity.
- Strong administrative and IT skills including the use of Microsoft Office, and an ability to maintain records and produce clear written reports.
Desirable selection criteria
- Awareness of the issues facing individuals affected by meningitis.
- An understanding of health and social care systems and how they work.
- Experience of working with the media.
Other requirements
- Commitment to the goals and values of Meningitis Now.
- Understanding of and commitment to equality, diversity, and inclusion.
- Out of hours working, travel and attendance at events.
- Other requirements as determined by the organisation.
Ready to apply?
Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.
Closing date for applications: Tuesday 28th May at 9am
Interviews: Tuesday 4th June and Wednesday 5th June (AM)
*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
We are at the forefront of innovative clinical care, and we challenge boundaries.
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support.
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
Job title: Major Donor Manager
Location: Rugby (hybrid)
Full time: 37.5 hours
Annual Salary: £40,000
Closing date: 27th May 2024
Job Purpose
An exciting role with significant scope to shape a Major Giving programme generating income through large financial donations from individuals and charitable trusts. The Major Donor Manager will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts. Maximising supporter engagement, satisfaction and value, the post holder will ensure a high level of customer service and account management, while overseeing the day to day running of the major donor programme.
Key Responsibilities
• Design and deliver a major giving programme to generate new revenue and deliver budgets
• Alongside the Prospect Research Officer lead on identification and research to produce a pipeline of high value prospects and income opportunities
• Build and cultivate fundraising relationships with a range of new high value individuals and trusts, developing robust and innovative supporter journeys to ensure long term committed income whilst personally managing a portfolio of donors.
• Develop a compliance framework for securing high value gifts ensuring high standards and complying with all relevant regulations and legislation.
• Hold responsibility for developing budgets and management reporting including financial, KPI’s and outcomes.
Compliance Responsibilities
As a manager, in addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
• Health & Safety and Environment.
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
Person Specification
• Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
• Collaborative approach to achieving departmental and wider organisational objectives.
• Passion for the work that TAAS does.
• A flexible approach to allow adaptability to the changing needs of the organisation.
• Demonstrable experience and a track record in securing 5 figure gifts from Major Donors.
• Experience in building a pipeline to develop and deliver fundraising targets.
• Very strong interpersonal skills and integrity, able to communicate well with others and quickly build credibility.
• Excellent written and oral communication skills. Numerate and able to interpret data and trends.
• Strong organisational and prioritising skillset, with experience of managing complex supporter or client relationships, meeting their needs, and coordinating collaboration with colleagues.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.
REF-214 064
The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK. Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
We are at the forefront of innovative clinical care, and we challenge boundaries.
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
Job title: Senior Events Manager
Location: Rugby (hybrid 40% office based)
Full time: 37.5 hours
Annual Salary: £33,345
Closing date: 24th May 2024*
Job Purpose
Are you excited about leading a team to create memorable events that not only generate vital income for our charity, but also significantly boost supporter numbers and awareness?
Do you have a knack for finding innovative ways to recruit participants and manage event logistics while keeping costs in check?
Do you have proven experience of working within fundraising & the charity sector and want the opportunity to begin to design and build your own events?
If you have answered yes to these questions, then we want YOU to join our events team! We want you to drive income generation, boost supporter numbers, and amplify our brand awareness. Have a focus on our current challenge events portfolio orchestrating the entire event lifecycle and have a vision for building bespoke events for The Air Ambulance Service in the future.
This journey won't happen overnight, but with your drive and creativity leading the way, we'll give you the tools to make waves in the world of events, so get ready to mould the blueprint in events for The Air Ambulance Service and fly!
Key Responsibilities
- Development and implementation of our current events strategy & delivery model, building appropriate supporter journeys for all event participants/attendees.
- Ensure that events remain within budget and that expenditure is monitored continuously and income targets are met.
- Manage the continual review of the challenge event portfolio.
- Begin to design a strategy for creating & building our own events.
- Review and develop where necessary appropriate materials for events.
- To set the strategy and budgets for Events, short and long-term in partnership with line manager.
- Work with our Safeguarding and Health and Safety Managers to ensure events are safe.
Person Specification
- Experience of running successful challenge event programmes.
- Experience in both in person and virtual event management.
- Manage a team with multiple responsibilities to exceed KPI’s and income targets.
- Experience in due diligence of event suppliers and excellent risk management skills.
- The ability to think strategically and take data-driven decisions as well as work operationally to get things done.
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Collaborative approach to achieving departmental and wider organisational objectives.
- Passion for the work that TAAS does.
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
• Health & Safety and Environment.
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.
REF-213 535
In their search for two new Management Accountants on a permanent basis. The National Archives are a non-ministerial department, and the official archive and publisher for the UK Government, and for England and Wales. We are the guardians of over 1,000 years of iconic national documents.
Operating within the Management Accounting team, the role holder will act as a Management Accountant for the business area(s) for which they are made responsible. Working directly with budget holders / project owners, Heads of Department and Directors, they will manage all aspects of their management accounting and financial planning services providing incisive, value-add financial support and analysis which facilitates effective decision making.
The organisation:
We are expert advisers in information and records management and we work with partner across the cultural, academic and heritage sectors. We fulfil a leadership role for the archive sector and work to secure the future of physical and digital records. We collect and secure the future of the government record, from Shakespeare’s will to tweets from Downing Street, to preserve it for generations to come.
The role:
- Be responsible for the provision of timely, accurate, relevant management information to all levels of management within assigned Directorate(s), regularly reviewing this information with the senior management team. This will include provision of monthly reports, critical review of results, value-add analysis, explanation of variances and early identification of potential issues / opportunities.
- Proactively provide improvements to procedures, applying sound judgement based on knowledge and experience.
- Be responsible for providing analysis that informs and supports effective decision making
- Apply various tools such as investment appraisal techniques to better inform decision making.
- Support the business in gathering evidence to assess the costs, benefits and risks of a wide range of delivery options when making commercial decisions, and provide advice which helps secure value-for-money (vfm).
- Support the business in the development of detailed business cases.
- Build strong and positive relationships with budget holders and senior managers (notably heads of Departments), providing the necessary assistance and professional advice to assist them with the financial aspects of their duties.
The successful candidate will:
- Be a fully qualified Accountant.
- Have strong analytical skills, able to identify and interpret trends and improve financial forecasting
- Have the ability to understand the strategic business goals of an organisation, able to ‘look beyond the numbers’ and understand the wider business context.
- Be a team player, with exceptional interpersonal skills, able to work with a diverse and broad range of stakeholders across the organisation. Demonstrable ability to influence.
- Have good written and oral communication skills, able to communicate clearly, concisely, accurately and in ways that promote understanding but stands ground when needed
- Have strong finance system skills including advanced Excel skills
Desirable criteria:
- An understanding of accounting policy and an appreciation of the implications for an organisation of Government legislation and accounting standards
This position will be based officially at the head office in Kew and will require the postholder to work from the office three days a week.
Applications will be under constant review before the closing date, so please apply via the link or contact Katie Moore at our retained search agent, Robertson Bell. Please note the closing date for applications is Sunday 9th June 2024.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.
It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.
As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager and Trusts Executive, and be line managed by the new Trusts and Institutional Funding Lead.
Your key objective is to provide operational, administrative and analytical support to the team to grow income and enable War Child to deliver quality programmes. You’ll ensure compliance with quality and donor requirements, contribute to effective risk management, provide support for the different donor accounts and ensure processes and systems are in place, implemented and efficient.
The role requires proactive collaboration with cross-functional teams, excellent organisational skills, attention to detail and strong communication skills.
About the role
- Develop donor profiles by conducting research on potential donors, including their funding focus, giving history, and connections to War Child.
- Plan and prepare meetings with donors by collaborating with senior colleagues and stakeholders to determine strategic objectives and key messages.
- Monitor and share potential funding opportunities with the relevant Donor Account Managers within the Trusts and Institutional Funding team.
- Support the implementation of internal grant management processes.
About you
- Experience of fundraising for an international development organisation.
- An excellent verbal communicator, confident in dealing with people at all levels, externally and internally, with the ability to influence and negotiate.
- Interested and knowledgeable in current developments and trends in the international aid sector.
- Committed to War Child’s mission, vision and values.
Employee benefits
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
- Annual leave – 28 days per year (full-time) rising to 33 days with service, plus bank holidays.
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis.
- Family leave – we offer enhanced maternity, paternity, adoption & shared parental leave.
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees.
- Workplace Nursery Benefit – employees make tax and NI savings on nursery costs for children up to the age of 5.
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans.
Expert recruitment for fundraisers and charities.
Training Coordinator
The post-holder will design, deliver, procure, and oversee high-quality training, formation and development programmes to meet the specific needs of the Pastoral Development Department in its support for the local church (parishes and deaneries) and beyond, in line with the new Pastoral Plan.
The key initial priorities of this role are to:
- Audit the current training, formation, and pastoral development needs across the archdiocese.
- Identify effective strategies, platforms and subject matter experts to meet these needs, and design initial training and formation.
- Support the delivery of the pastoral plan, area 2 – vocation of baptised.
You will be joining a small team of professionals who are all committed to supporting the delivery of the Pastoral Plan.
For an informal discussion about the role please contact Elizabeth Parsons, Director of Pastoral Development
How to Apply
Application for these roles is by way of:
An application form, which can be downloaded from our website
A supporting statement of no more than two A4 pages (font size 11 minimum) which outlines:
- Why you are a suitable candidate for the post,
- Your motivations for applying,
- The aspects of the job description which particularly attract you to the post.
Please note that the information you provide in your application will be used only for the purpose of recruitment and selection and will be held in accordance with the Data Protection Act 2018.
The client requests no contact from agencies or media sales.
What you do
Main purpose of post
To build a high-performing fundraising team to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising strategy to successfully deliver Weston Park Cancer Charity’s vision.
You will be instrumental in the development and delivery of a major 5 year charity appeal. The appeal will raise the funds to enable a step change in our support of Weston Park Cancer Centre and the impact we have for people affected by Cancer in our region. The appeal forms the basis of the charity’s overall 5 year fundraising strategy.
Appeal Structure & Accountability:
Key Responsibilities
Leadership
· Champion fundraising across the organisation.
· Be an inspiring ambassador for Weston Park Cancer Charity and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
· Actively contribute to leading Weston Park Cancer Charity as a member of the Leadership Team.
· Work closely with the Leadership Team to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
· Attend and actively participate in relevant Board Committee meetings providing updates, necessary reports, and feedback on the charity’s fundraising.
· Lead cross-organisational projects in line with organisational strategy and direction.
· Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
· Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
· Monitor and manage risk in accordance with the charity’s risk management policy.
Fundraising
· Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver the charity’s vision
· Collaborate with the Head of Strategic Partnerships and Development to deliver the public phase of a 5 year major fundraising appeal
· Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
· Ensure that fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
· Set, monitor, and deliver annual income and expenditure targets.
· Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
· Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
· Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
· Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
· Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
· Take overall responsibility for fundraising compliance and ensure that in all relevant areas, the charity complies with the law, regulation, and stakeholder and contractual obligations with third parties.
· Collaborate with the Data Manager to maintain oversight of the supporter database to ensure integrity, legal compliance, and generation of appropriate insight to support delivery of income growth.·
Fundraising Development
· Work with the Head of Strategic Partnerships and Development, external advisor(s), commissioned agencies and the appeal committee to deliver a multi-year major fundraising appeal
· Work with the Legacy and In Memory Fundraising Manger to deliver and implement a legacy pipeline and growth in In-Memory giving income
· Work with the Individual Giving Fundraising Manager to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
· Lead on the introduction of a charity lottery.
· Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
· Support the Data Manager with the adoption and use of Raisers Edge NXT CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
Brand and Marketing
· Working in collaboration with the Deputy CEO, Marketing Manager and external agencies in the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
· Foster a strong working relationship between the fundraising and marketing team to inspire high-performance and results-oriented marketing to build a community of supporters by delivering a seamless supporter journey that promotes the charity’s work and delivers greater income generation.
· Empower the fundraising team to successfully deploy our brand.
· Work in partnership with the Marketing Manager to ensure content is up to date, factually accurate and to manage reputational risk.·
People Management
· Create a high-performing team that is ambitious and passionate about Weston Park Cancer Charity’s vision.
· Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
· Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
General Responsibilities:
Every employee is required to:
· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
· Respect the confidentiality and privacy of donors, guests and staff at all times.
· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
· Participate in personal and organisational training and development and performance framework meetings
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Head of Fundraising will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in being part of an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you
· You are ambitious and a strategic leader with a strong track record of growing income from a range of audience groups.
· You are passionate about people and place: you want the best outcomes for people in South Yorkshire living with and beyond cancer
· You lead with compassion and authenticity, always having positive regard for your team, colleagues and people connected to the charity
· You combine strong interpersonal skills with sound data-driven curiosity
· You are at your best when you collaborate and you role model this to others
· You understand that income growth comes from inspiring with impact and excellent relationship management
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WHO WE ARE
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London. This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.
THE OPPORTUNITY
We are now inviting suitable candidates to apply for the role of Service Lead. This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs). The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.
THE OFFER
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home
THE ROLE – SERVICE LEAD
You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.
You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.
You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.
You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.
You will work in partnership with key stakeholders and contract managers.
This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.
SERVICE LEAD RESPONSIBILITIES AND DUTIES
1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.
2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.
3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.
4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.
5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.
6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.
7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.
8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.
9. To lead the team in the development of knowledge, ideas and work practice.
10. To monitor the workload and performance of team members using electronic systems to monitor performance.
11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.
12. To provide regular line management supervision to members of the team.
13. Ensure all team staff receive annual Appraisals and have personal development plans in place.
14. To participate in own Appraisal to ensure development and planning.
15. To agree and monitor explicit performance targets with staff relevant to service delivery.
16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.
17. To recruit new staff to vacancies that may arise within the service.
18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.
19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.
20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.
21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.
22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.
23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.
24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.
25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.
26. To take responsibility for the efficient use of resources within the team.
27. Provide the team with specialist advice for more complex cases as required.
28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organization’s needs.
5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
The client requests no contact from agencies or media sales.