Data protection compliance officer jobs

Volunteers are at the heart of our mission

In 2024, our incredible network of 800 volunteers supported over 73,000 young people through Insight Talks, Skills Workshops, and Networking Events, showing them what's possible for their futures and building the skills and connections they need to get there.

Our dedicated Programme Team provides personalised support and feedback to every volunteer, ensuring they're equipped to make a real difference in young people's lives. This tailored approach has been key to our growth and impact – and means every volunteer feels genuinely valued.

We're a fast-growing charity working to reach every 14-19-year-old across the UK. Thanks to generous funding from partners including Google .org and the Moondance Foundation, we’re now excited to appoint our first Volunteer Manager – a pivotal role in scaling our volunteer base and deepening its impact.

The Volunteer Manager will lead efforts to further grow and diversify our volunteer base, ensuring consistent quality across sessions and fostering a vibrant, connected volunteer community. They will work closely with colleagues across England and Wales, with ambitious targets around attraction and retention.

Key priorities will include:

• Developing strategic partnerships alongside me and our Partnerships Manager
• Understanding the diverse backgrounds and career journeys of our volunteers
• Owning the volunteer experience from first contact onwards and training colleagues to deliver best practice support, ensuring volunteers feel well-prepared, informed about their impact, and inspired to stay involved

As this is a brand-new role, there’s plenty of scope to shape and innovate. It’s a fantastic opportunity for someone with excellent communication skills and a passion for volunteering.

Our team works remotely across England and Wales, with regular in-person meet-ups. We set high standards, support one another, and share a deep commitment to driving positive change. If this sounds like the kind of environment you’d enjoy, we’d love to hear from you.

Sue Maskrey
Chief Executive

We're growing the People team.  This brand new role is an opportunity to shape how we support and engage our people from day one. Working closely with our Head of People and CEO, you'll be at the centre of all things HR from onboarding to board support, from admin to impact.  If you thrive on variety of HR generalist work and wish to create an exceptional employee experience, we'd love to hear from you.  Please read the recruitment pack for full details and how to apply.

Job Summary

The People Administrator supports the effective delivery of all employee life cycle activities. With a focus on ensuring processes are followed accurately, efficiently, in line with audit and compliance standards and enabling a positive employee experience.

This is a cross-functional role, working closely with Head of People, to ensure smooth onboarding, offboarding, and employee changes. Plus supporting the board of trustees with email communication, booking meetings and collating responses to policy sign off and checking availability for main board and subcommittee meetings.

The People Administrator will be the first point of contact for employee queries related to policies, systems, and HR processes.

General People Administration & Support

• Act as the first point of contact for People-related queries, providing support both face-to-face and electronically, ensuring professional and timely responses.
• Work with others across the organisation to promote awareness and provide support where required on EDI and internal Access.
• Provide day-to-day administrative support to the Head of People, including data entry, booking & delivering inductions, photocopying, scanning, preparing contractual documentation, and general correspondence.
• Maintain accurate and efficient records of all People-related activities, ensuring data is securely stored and handled in compliance with GDPR legislation.
• Monitor and manage the People and Recruitment emails, responding to and redirecting enquiries efficiently and appropriately.
• Assist with the consistent application of HOME’s policies and procedures, offering guidance to employees as required.
• Plan and organise own workload to meet deadlines, contributing to the wider People team’s service objectives.
• Ensure complete confidentiality and integrity in all aspects of the role, particularly when handling sensitive information.

Recruitment, Onboarding and Offboarding

• Support the coordination and administration of recruitment campaigns with Hiring Managers, including advertising roles, scheduling interviews, and processing candidates via the recruitment procedures.
• Deliver effective onboarding and induction processes for new starters, ensuring all steps are followed and documented, and contributing to a positive candidate experience.
• Assist with job offer processes, including drafting conditional offer letters, conducting reference checks, verifying right-to-work documentation, and updating relevant systems.
• Ensure effective communication with the Payroll Officer in relation to new starters and leavers, including checking accrued holiday balances prior to confirming leaver letters.
• Respond to reference requests for current and former employees in a timely manner.

People Systems, Data & Reporting

• Confidently use systems and other digital tools to input and maintain people’s data accurately.
• Run regular reports and provide performance or management information (MI) within agreed timescales.
• Analyse data to validate accuracy and identify trends or issues that require further attention.

· Maintain and update organisation charts and headcount data on a monthly basis

· Contribute to regular updating of the People section of the intranet.

• Carry out general People administration and maintain electronic based systems for all staff including existing and new employee details, annual leave, leaver administration, payroll changes, absence and training records.

Meetings & Communication & Board Support

• Provide administrative support for employee relations casework and people-related projects, including scheduling, document preparation, and note-taking.
• Attend and provide support at formal meetings, including disciplinary, grievance, or performance reviews, as required.
• Accurately take and distribute minutes for internal meetings, including Board, Committee, and annual staff meetings.
• Set up and coordinate meeting logistics (both virtual and in-person), including booking rooms, IT setup, and arranging access or other relevant requirements.
• Arrange and distribute board papers as directed by the CEO, record responses, and manage related meeting logistics.
• Be the key contact with the Board of Trustees – arranging the Board meetings and other engagements with them.
• Manage Companies House & Charity Commission submissions for Trustees, act as a custodian of their information and documents.

Continuous Improvement and Projects

• Support the delivery and organisation of ad-hoc People projects/ events, wellbeing activities, and internal engagement initiatives.
• Identify and resolve day-to-day issues independently, escalating matters to the Head of People as needed

The role is for a skilled fundraiser with experience in delivering multi-channel campaigns to drive income and engagement. In this role, you will:

• Lead campaigns across digital (paid social, PPC, email, lead generation), direct mail, and telemarketing.

• Manage cash and regular giving programmes end-to-end, from creative development and testing to monitoring KPIs and presenting results.

• Develop supporter journeys and communications to strengthen long-term relationships.

• Collaborate with agencies and internal teams, ensuring effective delivery and compelling content.

• Ensure compliance with GDPR, data protection, and fundraising regulations.

What we’re looking for:

• Proven experience in digital and multi-channel fundraising or marketing.

• Strong project management and stakeholder coordination skills.

• Confidence in managing agencies and digital platforms (e.g. Facebook Ads Manager, Google Ads).

• Excellent communication, creative, analytical, and time-management skills.

Contract: Permanent, Part Time 0.6 FTE (21 hours per week)

Salary: £15,000 - £18,000 per annum (FTE £25,000 - £30,000 per annum) depending on experience

Reports to: Interim Chief Operating Officer

Location: ScreenSkills Office (min 4 times a week in the office)

ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.

The Operations Coordinator will provide vital support to ensure the smooth day-to-day operations of the organisation, providing key operations administrative support to areas including, but not limited to Facilities, Office, IT, Data, Health & Safety and Policies & Procedures.

Key responsibilities:

Facilities and Office Admin

• Act as the main point of contact for the ScreenSkills office as a key liaison with the serviced office team (Techspace), meeting and greeting visitors as a representative of the organisation, managing visitor passes etc.
• Provide general office support in the smooth running of the office operations, acting as a key liaison for all ScreenSkills staff, including the set-up and exit requirements for new-starters and leavers.
• Manage meeting room booking requests, alongside the CEO’s PA, overseeing requirements for internal/external meetings, helping coordinate bookings on ScreenSkills desk booking system.
• Coordinate enquiries to the wider operations team, managing email inboxes and any other reasonable communication duties as requested.
• Act as direct contact for business enquiries - answer, screen and forward incoming phone calls from 3CX (telephone switchboard).

IT and Software

• Ensure all staff have suitable IT equipment and telecoms (as authorised), liaising with our IT providers (TouchTec) as needed, ensuring fixed IT assets are assigned, tracked and reported to finance and the COO proficiently and in a timely manner.
• Ability to provide calm first-line basic technical support, troubleshooting issues with devices, software, hardware, meeting room AV and online platforms. Logging and tracking issues and following-up support tickets diligently.

Data and Compliance

• Coordinating data processing requirements in line with our policies. Assist with managing data as instructed and per our data handling and retention policies.
• Coordinate and track data subject access requests as these arise.

Health & Safety

• Coordinate general Health and Safety documentation within the organisation ensuring fire and general risk assessments are completed in a timely manner, working with HR to coordinate information between the Techspace team and our Fire Marshalls and First Aiders.
• Act as a First Aider and/or Fire Marshal for ScreenSkills staff.
• Arrange annual training for first aiders and fire marshals.

Policies and Procedures

• Monitor the organisation’s policies, ensuring relevant senior managers are aware of the schedule to review/update them.
• Signposting staff to relevant policies and procedures as requested.
• Coordinate and track the organisations’ complaints process.

The ideal candidate will have the following:

Essential:

• Proven experience working in a busy office and hybrid work environment, performing first class operations admin (e.g. office admin and or facilities coordinator tasks), supporting a hybrid/distributed workforce.
• Demonstrate experience acting as a key representative of the organisation in a “front-of-house” role, ensuring a professional and courteous communication style at all times.
• Ability to provide calm first line basic technical support, troubleshooting issues with devices, software, hardware, meeting-room AV and online platforms.
• Good working knowledge of all MS Office packages including Word, Excel and PowerPoint
• Experience with digital and remote communication tools such as Zoom and Microsoft Teams, and collaboration platforms.
• Familiarity with document and data management systems (e.g., SharePoint, OneDrive) for efficient document handling and sharing.
• Excellent time management.
• Ability to multi-task and prioritise workload effectively.
• Strong problem-solving skills, proactive in approach
• Ability to develop strong working relationships with stakeholders at all levels of the
• Organisation.
• Excellent interpersonal and communication skills (oral and written), including the ability to communicate effectively by telephone and in person.
• Understanding of the needs in handling confidential information.
• A calm, confident manner, able to work equally well both under instruction and independently.

Preferred:

• An interest and understanding of the screen sector and/or skills and training 
• Experience working in a matrix environment
• Previous IT experience
• Previous data and GDPR understanding
• Previous Health & Safety experience

Benefits: 

• 25 days annual leave plus bank holidays
• Employee Assistance Programme (EAP)
• Access to Reward Gateway (retailer discounts)
• Season Ticket Loan
• Eye Care scheme
• Cycle to work scheme
• Life Assurance
• Modern office space in Central London

We encourage early applications as we will review them throughout the advertising period and reserve the right to close the advert early.

If you require any support or personalisation during the application and selection process, please contact us as part of our reasonable adjustments approach.

In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.

This vital role will shape and deliver our ambition to connect people with nature, inspire action, and build a movement for wildlife across Sussex. You will lead a dynamic directorate responsible for community engagement, education, volunteering, and individual action - ensuring our work is inclusive, impactful, and aligned with our organisational goals. As Director, you will provide strategic oversight of our communities work, contribute to cross-organisational leadership, and ensure effective collaboration with partners, funders, and stakeholders. You will be responsible for delivering strategic and organisational Key Performance Indicators (KPIs), ensuring that progress is effectively monitored, evaluated, and reported. A key responsibility is to lead our journey to becoming a more inclusive and diverse organisation by 2030. You will champion our Equity, Diversity and Inclusion (EDI) strategy, embedding inclusive practices across programmes, partnerships, and internal culture. This is a rare opportunity to drive meaningful change at the intersection of nature, people, and equity.

About the Role

We have an exciting opportunity for an Individual Giving Officer (Acquisition) to join our collaborative Individual Giving team.

As an Individual Giving Officer, you’ll lead the delivery of multi-channel campaigns designed to recruit new supporters and the ongoing supporter stewardship of these new donors. You’ll manage acquisition activity across products including cash giving, lottery, and regular giving, ensuring campaigns are delivered on time, within budget, and meet performance targets.

You’ll be responsible for the creative development of campaign assets, day-to-day agency collaboration, and the ongoing optimisation of supporter stewardship communications. From planning and reporting to evaluating impact, you’ll play a key role in shaping how we acquire new donors and retain our supporters.

About You

You’re confident in managing campaigns with track record of delivering successful multi-channel fundraising campaigns that drive supporter growth. You bring excellent project and budget management skills, analytical thinking, strong reporting and evaluation capabilities and think supporter-first.

You’re experienced in working across channels including email, social media, telephone fundraising and print, and you know how to use insight to shape compelling supporter journeys. You’re a collaborative team member, able to manage internal stakeholders and external suppliers with ease, and you thrive in an environment where attention to detail and strategic focus are key.

About the Team

You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful and engaging experiences that inspire long-term support.

We work closely with colleagues across the organisation and with external agencies to deliver campaigns that make a real impact. You’ll be supported by a team that values innovation, shares learnings, and celebrates success—while always keeping our supporters at the heart of what we do.

Please see the Job Description below for more detail about this exciting role.

The detail

• Hours: 35 hours per week
• Contract: 12 months fixed-term contract
• Closing Date: 26th October 2025 

Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.

About London Transport Museum (LTM)

Located in the heart of Covent Garden, London Transport Museum is the world’s leading museum of urban transport and an award-winning visitor destination. But we are much more than a museum—we are a heritage and education charity with a mission to ignite curiosity and shape the future.

We inspire the next generation of engineers, designers, scientists, and creatives by engaging every primary school in London. We collaborate with industry leaders to address key urban challenges, from smart cities to sustainable innovation. We are committed to closing skills gaps, addressing gender imbalances, and creating opportunities for underrepresented communities.

We are not a DCMS funded Museum and generate 80% of our income through admissions, fundraising and commercial enterprises. We are halfway through an ambitious five-year strategy (2023–2028), focused on sustainable growth, innovation, and impact. We’re investing in people, systems, and our public offer – all with a view to becoming Future Fit and ready for our 50th anniversary in 2030.

Safeguarding is central to our work. We welcome children, young people, and vulnerable adults through our programmes and ensure all staff and volunteers are DBS-checked, trained, and confident in our safeguarding procedures.

The Role

As Chief Financial Officer, you will lead the financial strategy and operations of LTM, ensuring robust financial management, governance, and performance. This is a pivotal role on the Senior Leadership Team (SLT), reporting directly to the Director and attending all Board meetings. You will also deputise for the Director when required.

This role goes beyond traditional finance leadership. You will be a moderniser—driving transformation, leading negotiations, overseeing broader business support functions, and contribute to LTM50, including capital programme oversight. You will be the face of financial and business systems at LTM, helping to deliver a future-fit museum aligned with our strategic vision.

Key Responsibilities

• Lead the development and management of LTM’s overall budget, ensuring financial sustainability across short, medium, and long-term goals
• Oversee all aspects of financial control, governance, reporting, and compliance with statutory, charity, and TfL requirements
• Deliver timely and accurate statutory accounts, budgets, forecasts, and management reports
• Lead business support functions and liaise with TfL departments including HR, Procurement, Reward, Tech and Data and Finance
• Provide strategic financial advice to the Board of Trustees, SLT, and wider teams
• Represent LTM in financial negotiations with external partners and suppliers
• Champion a high-performing, inclusive finance team—setting clear goals, recognising success, and modelling LTM’s values
• Collaborate closely with TfL Finance to ensure alignment and efficiency
• Ensure all financial and legal obligations are met and policies are up to date and followed

The successful candidate will be a fully qualified accountant with a proven track record in senior finance leadership roles within complex organisations, and will be able to demonstrate:

• Experience at Board level and ability to work in collaboration with Trustees and colleagues;
• Understanding and experience of strategic risk management, finance audit and internal controls;
• Broad operational knowledge including digital transformation, estates, and HR;
• Experience navigating challenging financial climates and driving efficiencies.

This is an exciting opportunity for the right individual.  We are seeking a confident, dynamic and engaging individual with excellent communication skills and confidence to operate at the highest levels. Experience in the charity or cultural sector would be an advantage. If you are a strategic, forward-thinking finance leader ready to help shape the future of London Transport Museum, we’d love to hear from you.

Please submit your CV, with a supporting statement describing why you would be the best person to join this team and make London Transport Museum the best it can be. 

Recruitment timetable:

Application deadline: Sunday 19th October

Longlisting:Week of 20th October

Shortlisting:Week of 3rd November

Informal coffees with CEO:            Week of 10th November

First stage interviews: Week of 17th November

Second stage interviews:               Tuesday 25th November

To apply, please send your CV and supporting statement via the link by Sunday 19th October.

For an informal conversation about the role please contact our exclusive recruitment partner, Bryony Thomas of Allen Lane via the agency website

Harris Hill is delighted to be working with a health foundation to recruit a Governance Officer. This is an excellent opportunity for transitional candidates who are ready to step up into an officer-level role, as well as those with existing governance experience seeking their next challenge. Our client funds vital research in underfunded areas, giving hope to people with overlooked health conditions. Through this position, you will directly support the organisation’s mission to lay the foundations for ground-breaking discoveries that will improve human health.

This post is offered on a hybrid basis, with three days per week in the London office. It is full-time, though applications from part-time candidates (0.8 FTE) will also be considered.

In this role, you will be central to providing a first-class governance service to the Foundation’s Board of Trustees and its committees. Working closely with the Governance and Data Protection Manager, you will support meetings through scheduling, agenda planning, preparing papers and coordinating logistics. You will also maintain trustee records, support trustee recruitment and onboarding, and ensure governance processes are delivered to the highest standard. Beyond governance, you will have the opportunity to contribute to data protection activities and compliance processes, as well as support wider cross-departmental projects. Your work will ensure that the Board and its committees can lead effectively and make decisions that secure the long-term success of the Foundation.

We are looking for candidates with experience in supporting boards, committees, senior leadership teams or project boards, and an understanding of the not-for-profit sector, either in a professional or voluntary capacity. You will demonstrate strong administration and organisational skills, excellent written and verbal communication skills, and the ability to manage multiple tasks with accuracy and attention to detail. You should be confident in working with senior stakeholders, adept with IT systems, and motivated by the opportunity to improve processes and deliver high standards of governance. Most importantly, you will be ambitious, approachable, dedicated and involved, qualities that reflect the Foundation’s values and will ensure your success in the role.

To apply, please submit your up-to-date CV and a tailored cover letter by Monday, 13th October 2025 at 12.00 PM.

Please note. Only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking a strategic and relationship-driven leader to oversee our operations and donor engagement. Reporting directly to the CEO and as a member of the Senior Management Team, you will help shape organisational strategy, drive compliance, and provide leadership that ensures our teams and systems function effectively.

As Head of Operations and Donor Engagement you will be responsible for leading effective relationship management with our donors, to ensure compliance and that grants operations and systems meet their needs and those of our grantee partners and applicants.

You will be responsible for ensuring that all operational aspects of the organisation are efficient, run smoothly and enable others to perform their roles effectively. This includes oversight of grants operations; grants management system; operational policies and processes; procurement of goods and services; donor and legal compliance; HR; and Risk Management.

MAIN RESPONSIBILITIES

1. Relationships and People management

• Effective donor contract management, through building strong external relationships,  annual workplans, donor compliance, audits and reporting.
• Effective line management of your team to include performance reviews, support and development
• Prepare, chair and follow up on quarterly Donor Fiduciary Risk & Safeguarding meetings.
• Chair regular team and project performance review meetings
• Support the CEO with Board and Members meetings

2. Member of the Senior Management Team

Work effectively as a member of the SMT, contributing to the strategy overall leadership, management, and success of AmplifyChange, displaying the following behaviours as a team member:

• Flexible and agile in actions as one team 
• Supportive through being mindful of each other’s pressures
• Results focussed and supported by the skills and those of the wider team to achieve our aims
• Build trust, through open, transparent communication
• Value and respect differences
• Open to feedback and self-reflection

3. Grants Operations

•  Ensure smooth operation of the grant implementation process from grant set up through to grant closure
•  Accountable for ensuring that the grants management system remains fit for purpose, is subject to continuous improvement and maximises efficiency and ease of use for team members, applicants & grantees.

4. Risk Management

• Accountable for the implementation and maintaining of the Risk Register and advising the Board on appropriate risk mitigating measures

5. Management of company support functions and suppliers

• Accountable for timely and compliant procurement, availability and performance of IT and IT equipment; Cyber Security; Data Protection; Office Space; and essential business applications/software including Box, DocuSign, and Fluxx.
• Lead and contribute to HR function in collaboration with the CEO, including recruitment and selection activity as required
• Accountable for logistics of international travel and events both in the UK and overseas in order to meet duty of care requirements
• Accountable for Operations & Procurement systems, processes, policies  and templates, through effective line management of the Operations and Procurement specialist and HR Manager

PERSON SPECIFICATION

Essential: 

• Educated to degree level or equivalent in a related subject
• Detail conscious and organised, yet ability to be flexible
• Knowledge of donor agency procedures and excellent donor management and communication skills
• Confidence in building and maintaining strong working relationships with internal and external stakeholders
• Demonstrable knowledge of the commercial and key operational aspects of managing an organisation
• Proven ability to successfully lead a diverse, hybrid-working team
• Proven ability contribute to organisational strategy, leadership, and management
• Excellent people management skills, to include performance development, involvement and communication
• Experience of procuring, implementing and using online systems and processes
• Good commercial acumen and attention to detail
• Ability to use own initiative, with a proactive and problem-solving attitude
• Ability to make timely, evidence-based and values-aligned decisions both independently and collaboratively as part of the senior leadership team

Desirable: 

• Higher education qualification in management
• Good understanding of public health/SRHR/International Development
• A good understanding of the project/grant management cycle including set up, contracting, implementation, monitoring and evaluation
• A good understanding of Data Protection legislation and regulation
• Fluency in French

WORKING ARRANGEMENTS

This is a UK based, full time (37.5 hours/week) permanent position, reporting to the CEO. AmplifyChange is based in Bath, and we operate on a hybrid working model. Requests for flexible working arrangements will be considered. We encourage applications from candidates who have experience of implementing projects or advocacy initiatives in countries that are eligible for funding from AmplifyChange. However, we can only accept applications from those with proof of the right to work in the UK. There may be opportunity for international travel as part of this role.

SALARY AND PACKAGE

Basic salary range:  £62,000-£66,000 depending on experience 

Holiday:                         25 days per annum on full time basis

Pension:                        8% employer contribution

Life insurance: Life Assurance Scheme

Benefits:  Employee Assistance Program

An exciting opportunity has arisen for an experienced Senior Finance Officer to join our mental health charity, to support and deliver effective, efficient financial processes and compliance with financial regulations and data protection to ensure the smooth and effective running of the organisation. 

The successful candidate will report to the Senior Operations Manager and will involve managing financial transactions and reconciliation, maintaining accurate project records, supporting the production of management accounts, costing new work, budgeting and reporting as well as overseeing payroll.

You will need to demonstrate strong analytical skills and a passion for supporting mental health research.  Attention to detail, an administrative mind and a compassionate communicator are vital to this role as well as the ability to use your initiative and manage your own workload.  Every day will be different, with the opportunity for you to develop your skills and support our projects.

This post would ideally suit someone with excellent financial administration skills and project management experience.  The post holder will also need to have knowledge of Xero and QuickBooks accounting software

Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour.  We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.

We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme with healthcare cash plan. Please see the full Job Description for more information.

The closing date for applications is Monday, 20th October 2025 at 9am.

The Interviews will be held week commencing 27th October 2025.

To apply please visit job vacancies on the McPin Foundation website to download an application form.

If you have any questions about the post please send your email to our contact inbox.

Working within the Individual Giving team, you’ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing. 

Engagement and Development Manager
Location: The Bay Foodbank, NE29 6BA
Hours: Full time (40 hours per week)
Salary: £31,592.78

At The Bay Foodbank, we believe no one in our community should go hungry or face crisis alone. We provide emergency food support, reduce food waste, and work with partners to build a stronger, more resilient community.

We are now looking for an Engagement and Development Manager to join our Senior Leadership Team. This is an exciting opportunity for someone who is passionate about community impact, experienced in stakeholder engagement and fundraising, and ready to help shape the future of the foodbank.

About the Role
As Engagement and Development Manager, you will:
 Lead on fundraising and income generation, developing strategies to secure support from donors, grants, community events, and corporate partnerships.
 Build and nurture relationships with partners, supporters, volunteers, and the wider community.
 Develop and deliver marketing and communications campaigns to raise awareness of our work.
 Support organisational growth through strategic planning and operational improvements.
 Provide line management to staff, supporting their development and fostering a collaborative culture.

This role is central to ensuring the foodbank remains financially sustainable, operationally effective, and deeply connected to the community we serve.

About You
We are looking for someone who has:
 Experience in fundraising, stakeholder engagement, or communications.
 Strong relationship-building and leadership skills.
 The ability to manage projects, prioritise, and work under pressure.
 Excellent communication skills, both written and verbal.
 A positive, professional, and engaging approach.

Experience in the voluntary/community sector and a full driving licence are desirable.

Why Join Us?
You’ll be joining a dedicated team that believes in creating real change and supporting people when they need it most. You’ll be making a real, meaningful and instant impact on peoples lives.

If you are motivated, proactive, and ready to make a difference, we would love to hear from you.

Closing Date: Monday 27th October 2025
Interviews: Tuesday 04th - Wednesday 05th November 2025.

ROLE OVERVIEW

The role is responsible for delivering comprehensive HR support across the organisation covering recruitment, onboarding, training, and support for performance management and employee relations.  It includes managing volunteer processes and working closely with both internal managers and external HR and training providers.

The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance and supporting a positive work culture.

Key responsibilities

· Managing end-to-end recruitment processes across multi-disciplinary teams, including: recruitment, onboarding, DBS checking, training and development, absence and performance management, and leaver processing

· Oversight of SCT’s volunteer recruitment, onboarding, training and administration in collaboration with SCT’s manager

· Working closely with SCT’s outsourced HR support

· Providing SCT managers with guidance on volunteer recruitment and any management issues

· Implementing, maintaining and reviewing an annual training plan for all employees

· Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation

· Supporting employee relations by assisting with complaints, grievances and disciplinary procedures including the provision of support to managers on all employee-relations matters

· Working with SCT’s Business Operations Manager to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information

· Supporting the ongoing review, development and improvement of clear, consistent and accessible policies and procedures across the organisation

· Working closely with SCT’s managers to promote the ongoing communication, implementation and participation in the review cycle of policies and procedures

· Undertaking other reasonable duties that may be required from time to time.

PERSON SPECIFICATION

· CIPD-qualified to level 5: significant HR management experience will also be considered

· 3+years demonstrable generalist HR management experience or similar role types – ideally in a small organisation or NFP

· Demonstrable experience of working across multiple sites

· Excellent communication skills both written and in person with the ability to adapt to a range of audiences

· Experience of presenting materials and report-writing to a range of audiences.

PERSONAL QUALITIES

· Professional demeanour

· Ability to maintain confidentiality in all matters

· Meticulous attention to detail across a range of competing demands

· Ability to align with organisational values and promote the organisation’s vision and ethos

· Commitment to working in an inclusive, person-centred and trauma-informed environment

Desirable Skills and Experience

• Experience in developing and implementing annual training and development plans.
• Previous involvement in reviewing and updating organisational HR policies and procedures.
• Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.

Client proposals and contracts senior manager

In this role, you’ll play a pivotal part in Dot Dot Dot’s impact in London and beyond. Your primary responsibility will be to create the materials that help us win new contracts and partnerships. You’ll analyse the business and social value of each project, turning insights into persuasive cases for action. From there, you’ll craft compelling pitches and proposals, working closely with our senior leadership team to deliver them directly to clients and partners.

This is a collaborative, cross-cutting role at the heart of our business development work. You’ll help us respond to new enquiries, shape tailored proposals, and coordinate contracts - always ensuring our service stands out and reflects both our unique approach and the priorities of each client. Along the way, you’ll bring curiosity about what matters to clients, confidence with data, and the ability to coordinate people and processes to get things done.

You’ll be working closely with senior leaders, gaining cross-functional experience, and helping to shape how the role evolves over time. We’re an ambitious team with a social mission and a high bar for quality, and we’ll support you to learn as you go - through training, mentoring, and hands-on experience with friendly, knowledgeable colleagues across the business.

About you

We’re looking for someone who enjoys both the detail and the bigger picture - someone who takes pride in writing clearly and persuasively, and who can bring people and processes together to produce written outputs that truly resonate with clients.

You don’t need a background in sales or property; what matters most is a love of creating compelling, high-quality materials - whether that’s a persuasive pitch deck, a polished proposal, or a detailed report or contract.

If you’re motivated by translating ideas into action, spotting patterns, and helping good work shine, we’d love to hear from you.

You must have:

• Excellent written communication - able to write clearly, persuasively and quickly, turning client conversations into compelling proposals and refining others’ content.
• Confidence with data - not necessarily a spreadsheet expert, but comfortable working with numbers, reviewing assumptions, and asking the right questions.
• Strong project coordination - experienced in bringing together people, information and deadlines to deliver pitches, proposals, or other complex work.
• Ability to prioritise and deliver - keeps work moving forward and meets competing deadlines without losing quality.
• Collaborative and client-facing - works well with colleagues across the business and represents Dot Dot Dot with professionalism and integrity.
• Curious and proactive - keen to learn, unafraid to ask questions, and willing to take initiative to fill gaps in knowledge.

You’ll have the opportunity to deepen your skills in:

• Using tools like Salesforce and financial models to track and assess opportunities.
• Understanding service design, legal risk, commercial assumptions, and client reporting
• Engaging senior leaders and external partners in strategic client conversations.
• Gaining hands-on experience with procurement, tendering, and contract negotiation.
• Public speaking - internally and externally

Discover more about the role, who we are and our strategy going forwards, in the job specification.

Please apply via the online recruitment platform, Applied. The closing date for applications is 23:59 on 19 October 2025. Interviews will be held at our office in east London on 5 and 6 November.