Data service manager jobs

Deputy Head of Care

£45,000pa + Company Car and benefits (25 days annual leave and pension)

This is a national role

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Deputy Head of Care to hold national responsibility for the operational management of identified Care projects, driving their development and implementation.

Reporting to the Director of Care and working in partnership with health, education and social care professionals, you will take responsibility for the line management of Family Support Managers for the Kentown Programme and the development of new locality projects as identified by the Director of Care Services.

Having worked previously in a senior management role, with experience of working in a stressful and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.

· A persuasive, inclusive approach to achieving goals quickly and correctly – you have a strong sense of drive and a warm and friendly working style.

· Strong networking skills and confident use of MS Office - Educated to A-level or equivalent with a recognised childcare and management qualification (NVQ4 or equivalent)

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Company car for front line care posts

· Time off in lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

· A recommend a friend recruitment referral bonus scheme

If you’d like to find out more about these benefits and working with us please visit our website.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send an up-to-date CV with a covering expression of interest letter to us via the link.

Closing date for applications is 20th June.

First interviews will take place at Cassini court on 21st June, with second interviews thereafter.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Registered Charity No: 1070532

Job title: Community Activities Coordinator
Salary: Circa £25,129 per annum, pro rata
Hours: 18 Hours per week
Reporting to: Project Manager
Location: Barrow In Furness

About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.

About the role
The Community Activities Coordinator plays a key role in reducing loneliness and isolation while increasing volunteering in the community as part of the Furness For You partnership.

The role involves:

• Organizing engaging activities (like workshops and events) to promote confidence, independence, and life skills.
• Providing one-on-one support and signposting to relevant services.
• Creating a welcoming environment to encourage community involvement and well-being.
• Supporting participants’ development of soft skills and personal goals.
• Referring individuals for additional support when needed, including help with food, fuel, and access to the community laundry.

Overall, the coordinator helps participants build meaningful connections and improve their quality of life.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service

Skills and Experience Requirements

• Excellent communication and interpersonal skills
• IAG Level 2 or equivalent
• Knowledge of the local voluntary and community sector and experience of working with people who have multiple barriers
• Passion and experience for creating and developing community-based activities such as arts & crafts and community engagement.
• Ability to motivate people who lack confidence
• Customer care skills, caring and empathetic
• Experience of data collection and collation, including writing reports and case studies
• Strong communication skills, both written and verbal
• Ability to work as part of a team and individually
• Flexibility and be able to adapt to the needs of participants
• Previous experience in a similar role
• Experience of following safe lone working practice guidelines

Closing date: Midnight on Wednesday 18th June 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families.

Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families.

This is an opportunity for a motivated and enthusiastic individual to join a small but determined team.  Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support and to grow our fundraising reach within your geographical region.

The geographical region will cover anything west of Bridgend and up to Aberystwyth. Ideally, candidates would be based in the Carmarthen/Llanelli area. This is a home-based role, with frequent travel throughout Wales, and monthly travel to Cardiff.

Scope of role

This recently created role within the Noah’s Ark Charity, which will grow our regional community fundraising presence and offering.  The postholder will know the West Wales area well and will become the expert in fundraising opportunities within the region, building strong relationships within the community, including companies and will develop supporter-led activity. The postholder will plan for and deliver income for the charity within the region, in line with wider fundraising strategy. 

KEY DUTIES AND RESPONSIBILITIES

1. Income generation

- To plan for and deliver income to target through key performance indicators as agreed with community fundraising manager.

- To develop new supporter relationships within the community, in a planned way, to achieve income and provide excellent supporter care to ensure the relationship is ongoing, beyond one-off support for the charity.

- To lead on and deliver community fundraising within the region, through relationships with patient families, third party fundraisers, community groups, schools and education establishments and public bodies.

- To build strong corporate partnerships within the region, to an agreed income level, with the support of the community fundraising manager and head of fundraising and development.

- To lead on key projects to develop income generation.

- To contribute to the strategic development of community fundraising.

- Plan and deliver events in the community where necessary.

- Secure and deliver engaging presentations to groups and organisations.

2. Ambassador programme

- To build the family ambassador programme within the region, growing the network of key supporters who will represent and be the face of the charity within their local community.

- Support the community fundraising manager with the development of the ambassador programme including training and thanking opportunities.

3. Supporter experience

- To champion consistent and excellent supporter care.

- To record all communications accurately on the database, ensuring information is gathered and recorded in accordance with the requirements of the data protection act, GDPR and the charity’s data protection policy.

- To respond to supporter enquiries in a timely manner and deal with complaints, escalating as appropriate.

- To deliver an excellent supporter journey and contribute to the central supporter journey for community fundraising. 

4. Cross team working

- To work collaboratively with fundraising colleagues across the team to deliver wider fundraising income and charity objectives.  For example, gifts in wills, regular giving, event participation, volunteering and communications.

5. Budgets

- Work with the community fundraising manager and head of fundraising and development, to build and manage a detailed fundraising budget, including income and expenditure.

- Provide forecasts throughout the year, for agreed streams of income.

6. Best practice

- Ensure all fundraising practice is in line with organisational guidelines and policies.

- Encourage and champion compliance and best practice within the fundraising team.

- Ensure own compliance with fundraising standards and requirements, keeping up to date with key policies and regulations, including the fundraising regulator, chartered institute of fundraising and the charity commission.

7. Undertake any other duties which might be required to fulfil the general purpose of the post.

Overview
 

We’re looking for an experienced and talented Digital Communications Manager to take ownership of our digital communications channels and join us in our work to build a society that helps everyone stay healthier for longer.
 

We’ve introduced a new organisation structure to support our long-term ambition, and digital is a key part of this. From making sure we’re reaching our audiences and delivering an exceptional user experience, to ensuring we are telling our stories in a way that gets noticed and starts conversations.
 

You will be joining the corporate communications team, focusing on the Guy’s and St Thomas’ Foundation brand. This is our overarching brand which focuses on sharing the work of our endowment, our governance, and acts as our employer brand. In particular, you will be sharing how we use our assets for health through the work of the endowment.
 

You’ll be our in-house expert for all things digital and custodian of our website, social media, and email communications.
 

This means you’ll care deeply about creating and maintaining exceptional user centred digital experiences and communications and thrive when working highly collaboratively with a multidisciplinary team of colleagues to use digital to meet the needs of our audience and achieve our organisational goals.
 

Key relationships include the Corporate Communications Director and as well as Head of Corporate Communications, wider Corporate Communications team, endowment team, and other stakeholders. You’ll also manage relationships and projects with external develoers and service providers.
 

About us
 

At Guy’s & St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.
 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
 

There is more information about working with us on our website, where you can read about:
 

• how we approach recruitment
 

• our team, culture and values
 

• the benefits of working with us
 

• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

The team

You’ll work with colleagues across Guy’s & St Thomas’ Foundation. 

Key relationships include: Head of Corporate Communications, Corporate Communications Director, Content Producer, Communications Lead – Endowment. Wider corporate communications team colleagues.  

 
Wider relationships will include Digital colleagues embedded in our Impact on Urban Health & Charities teams., and the management of external service providers. 

Key Responsibilities

• Act as lead for our website, social media channels and any future digital products for the Foundation brand, overseeing the day to day management of these channels and ensuring a pipeline of engaging content that supports communications objectives. 

• Take a UX approach to content planning and channel management. Design, test and optimise targeted user journeys across all our channels. 

• Take ownership for developing content for our Digital channels, including copy, images, gifs, and other formats of content. At times working alone, or collaborating with the corporate communications team. 

• Work highly collaboratively with content and communications colleagues to ensure that our channels support the publication and promotion of our relevant and engaging content.  

• Work closely with the corporate communications team, and advise on digital marketing strategy to make sure our website and content are discoverable by our audiences and engaged with, including managing our SEO and paid advertising campaigns via agency partners. 

• Develop our measurement and reporting framework, making sure that data and actionable insights are captured and shared with teams to inform day to day decision making ensuring we’re driven by results. 

• Drive forward an innovative approach to how we use digital to test and learn new approaches based on data and insight and knowledge of best practice. 

Skills, Knowledge and Expertise

Skills & Experience

 

• Ownership of digital products including websites and channels, including day to day management of social media channels, preferably within a non-profit context. 

• Day to day content production and planning of content for channels including website and social media.

• Capability to lead and run digital projects and campaigns with successful reach and impact. 

• An audience centred, innovative and creative approach to presenting content across digital channels. 

• Experience in developing targeted user journeys to meet strategic objective and user needs. 

• Managing relationships with digital agencies and internal stakeholders. 

• Experience of Digital Marketing and developing an email newsletter product. 
   
• Expertise with the full spectrum of digital marketing and user experience, including search engine optimisation, paid digital advertising campaigns, conversion rate optimisation, user research and content design. 

Knowledge and Qualifications

 

• An interest in issues around health equity and corporate communications.  

• A deep understanding of digital platforms and infrastructure including content management systems, social media scheduling platforms, data visualisation platforms, and email service providers.  

• A strong understanding of analytics, including Google Analytics, Google Search Console, social media analytics (e.g. Sprout), Hotjar, or similar analytics platforms.   

• A strong understanding of content governance policies, content strategy and content design theory and practice.   

• A strong understanding of user centred design and UX principles.   

• A commitment to and understanding of web accessibility and readability.   

• A thorough understanding of current data protection legislation

Abilities and Attributes

 

• Passionate about what digital enables for our work across the Foundation and able to bring an enthusiastic, innovative and pragmatic approach to it. 

• Driven by insights, data and results. 

• Excellent written and verbal communications skills. 

• Excellent ability to understand and frame problems in order to determine effective and practical solutions. 

• Ability to build great relationships with stakeholders to help them achieve their objectives. 

• Comfortable working at pace, managing multiple projects and delivering operational work.  

• Engaged with the latest digital developments and trends within the charity / health sector and happy to share learning and insight with colleagues. 

• Committed to continuous improvement and living our values. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme
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Do you believe in the power of communication to change lives? Can you inspire action, build trust, and grow support through powerful storytelling? If so, join us and help raise our profile and income to help Transform Young Lives!

At Northorpe Hall Child & Family Trust, we believe every child deserves the chance to realise their full potential and thrive. We are on a mission to identify, develop and provide support for children, young people, and their families across Kirklees and Yorkshire focusing on mental health and emotional wellbeing.  We are working where gaps or needs exist and in doing so growing our reach, deepening our impact and building partnerships to transform young lives.

To help us deliver our vision, we're looking for a passionate, proactive and creative Social Media & Communications Lead

You will be creative and skilled in producing compelling content that wins the hearts and minds of potential service users, donors and funders.  To enable this, you will be expected to work with staff, volunteers including young people, parents and carers to co-design content that is relevant and useful to our target audience.

Content will also be driven using data to promote and amplify the impact of our services and the benefit to children, young people and families.

You will be a proactive, solutions-focused individual with the confidence and initiative to lead projects that raise our profile and generate vital income. This will include delivering impactful online campaigns, supporting charity-led initiatives/ events and strengthening our presence at external events to raise awareness and support for our work.

Working closely with the Income Generation and Partnership Development Manager you will be expected to work collaboratively across the organisation to help us grow our income, work and impact in a sustainable way.

This role offers the opportunity to make a meaningful difference within a supportive and mission driven charity. If you are a skilled communicator, driven by purpose, enjoy creating compelling content and know how to use creative strategies to generate donations then scroll down for details on this opportunity.

By joining Northorpe you will help transform the lives of children, young people and families.

Marie Curie is the UK's leading end of life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Want to apply your strategic communications skills for a good cause? Join one of the UK's best known charities, Marie Curie, as we sharpen our communications to be more strategic, integrated, and insight-driven.

In this newly created role, you will lead the charity's approach to strategic communications, ensuring alignment with our wider organisational strategy. You will utilise your experience, knowledge, and influencing skills to advise senior leaders and key stakeholders. Additionally, you will guide cross-functional teams and oversee high-impact projects. Your passion for audience insights will shape how audiences understand and engage with Marie Curie.

Join our ambitious, motivated and welcoming department.

Main responsibilities:
- Develop, manage, and optimise the Marketing Communications strategy, ensuring alignment across channels, teams, and priorities.
- Lead strategic communications planning, translating organisational goals into actionable, audience-led communications plans.
- Develop and oversee key messaging frameworks and thematic narratives based on insight and research.
- Manage cross-departmental audience insight initiatives, including segmentation, message testing, and establishing a shared insights repository.
- Monitor and report on performance against strategy and KPIs, using data to support continuous improvement.
- Advise and work closely with senior management, internal communications, teams across the income, innovation and engagement directorate and external agencies.
- Act as operational lead for crisis communications, coordinating responses and ensuring preparedness through robust planning and documentation.
- Oversee external agencies and ensure strategic alignment and delivery of contracted work.
- Line manage the Strategic Communications Manager and lead matrix teams on key projects.

Key Criteria:
- Extensive experience in a senior communications role, with a strong track record of developing and delivering integrated, high-impact strategic communication strategies.
- Confident and persuasive communicator with excellent writing, planning, and leadership skills. Proven ability to engage and influence stakeholders at all organisational levels.
- Expertise in audience segmentation, insight analysis, and message testing to ensure communications are targeted, relevant, and effective.
- Demonstrated experience overseeing issues and crisis communications.
- Experience leading relationships with external agencies to ensure alignment and quality delivery.
- Skilled in managing agency partnerships and working across teams. Highly capable of prioritising tasks and managing multiple projects and campaigns to meet deadlines.
- Previous experience in the charity, health, or non-profit sectors is advantageous.

Please see the full job description .

Application & Interview Process

- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: June 15th, 2025. We recommend submitting applications early, as the application process may be closed once a sufficient number of qualified candidates have applied.

Salary: £44,550 - 49,489 per annum + £3,500 London Weighting Allowance if applicable
Contract: Permanent, full-time (35 hours per week)
Based: Hybrid. Home-based and 1-2 days a week in the Embassy Gardens office in London.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

The Grants Officer will work as part of the Grants & Programmes Team to support organisations applying for funding each year through the Foundations grants programme.  The post holder manages important relationships with potential and current grantees, building trust and an understanding of their purpose and aims and supporting them to submit appropriate and high-quality applications for funding against the funds criteria and Foundation’s priorities. To contribute to wider initiatives, as directed by the Senior Grants Manager to ensure the Foundation maintain high standards and contribute to national data sharing and initiatives that strengthen the work and reach of the foundation. The Grants Officer will report to the Senior Grants Manager and will work closely with colleagues across the Foundation contributing to the delivery of the Foundation’s Strategic Plan, Vision and values.

Responsibilities
To undertake tasks associated with BLCF's grantmaking functions, including carrying out due diligence and assessments of grants applications (under the supervision of the Senior Grants Manager).

Process all applications within agreed timelines, working alongside Fund Leads to review and assess grant applications effectively. 

Work alongside members of the team and Data Officer to maximise use of our in-house CRM database for monitoring and impact reporting.  

Provide grant-making support and advice to potential and existing grantees on our funds and programmes, under the guidance of the Senior Grants Manager, to ensure open and transparent access to our programmes and proactively looking to address inequality and fairer access to opportunities the Foundation offers. 

Work closely with other members of the team to ensure that the Foundation achieves excellence in grant-making and all its operational aspects. 

Carry out other associated duties, which may arise, develop, or be assigned, in line with the scale and general nature of the post. 
 

Performance Management

Contribute to the production of delivery/donor reports as required to funders as requested by Senior Grants Manager. 

Work with Senior Grants Manager to agreed development areas in annual appraisal to ensure high levels of knowledge and expertise are developed that add value to the Foundation. 

Ensure appropriate levels of training are maintained and a good working understanding of the policies and procedures of the Foundation.

Relationship Management
Maintain and share our vision and values and help those who wish to work with us understand the processes and requirements we have. Listen and learn, and share the needs of communities back into the work of the Foundation to ensure we are always 'need led'. 

Representing the Organisation
Maintain a good working understanding of community and charity sector issues to better inform our work, ensuring information is cascaded to wider members of the team. 

Be an ambassador for the work of the Foundation by demonstrating its values in the delivery of its work. 
 

Experience
Clear understanding of the wider voluntary and charity sector in Bedfordshire.

Some experience of working in and for the charity and volunteer sectors.

Some prior experience of grant-making or similar assessment work (D). 

Skills & Abilities 
Excellent personnel skills and able to work effectively within a small team providing support across a width of areas. 

A self-starter, able to act on own initiative and to organise, plan and prioritise own workload to meet deadlines. 

Keen to learn and develop new skills and knowledge in the VCSE and Grant making sector 

Ability to work effectively under pressure and to demonstrate a professional approach in a range situation. 

Fully computer literate including Word, Excel, Power Point and use of databases.  

People with lived experience / professional experience of support for minoritised communities are particularly encouraged to apply. (D) 

Understanding of need in the Bedfordshire County. (D) 

Familiarity with legal and financial requirements for charities, community groups and social enterprises. (D) 

Knowledge of uses of Salesforce. (D)
 

Equality Issues
Able to demonstrate how diversity, equality and inclusion (DEI) can be made integral to their work and service delivery.

Some knowledge and understanding of equality issues and legislation relating to the charity sector. (D) 
 

Personal Attributes
Committed to customer care and the provision of high-quality services. 

Detail-oriented. 

Punctual. 

Committed to learning and development. 

Ambitious, energetic and with an outward focus. 

Highly motivated, with an enthusiasm and determination to build the resources available and needed to support community needs across Bedfordshire. 

Creative and flexible in outlook. 

Strong commitment to the values of the Community Foundation. 

Other Requirements
Able to work evenings and weekends as necessary. 

Ability to access and work across all of the county of Bedfordshire or other geographical areas as dictated by our funding streams, when necessary. To ensure we meet the business and operational requirements of the organisation. 

Current driving licence and access to a vehicle.

We’re seeking a Union Administrator to coordinate key internal meetings and provide executive support to our CEO. You’ll be responsible for preparing agendas, taking minutes, tracking actions, and ensuring smooth communication across departments. This is a fantastic opportunity to gain insight into high-level organisational operations while developing your professional skills. If you thrive on keeping things running behind the scenes, we’d love to hear from you. Join us and play a central role in supporting strategic decision-making and operational excellence.

Administrative Support:

1. Organisation and minute taking of the Students’ Union’s internal meeting structure, supporting chairs by doing the following:
   • Work with the chair to construct agendas, ensuring expiring policy is renewed
   • Book venues and send out invites
   • Ensuring technology is set-up for remote participants
   • Collating papers for the meeting
   • Circulating papers for meetings
   • Minuting meetings
   • Distributing/tracking/monitoring actions
2. Support in development and implementation of the annual governance calendar, governance action tracker and maintain regular updating of progress. 
3. Preparation of high-quality documents including reports, correspondence, presentation materials (including PowerPoint), gathering appropriate data and information as requested.
4. Administer travel and expense claims for trustees and members of committees.
5. Identify and develop procedures and operational manuals to ensure effectiveness of the Administration service.
6. To support in creating content for All Staff Forum meetings, Operational Lead meetings and other organisational meetings where necessary.
7. Manage project administration and undertake or assist with project tasks as required by the CEO, HR or wider SLT.
8. Ensure the confidentiality of stakeholders and that all data relating to them is maintained and processed in compliance with the General Data Protection Regulation (GDPR)

Senior Leadership Support:

1. To undertake other administrative tasks that may be requested from time to time by the CEO that are commensurate with the duties and grade of this post.
2. Manage an effective and proactive diary system for the CEO, ensuring their time is optimised.
3. Manage timely correspondence, including email, opening of post and taking telephone calls and action where possible.
4. Act as first point of contact to identify if the CEO or another team member is the best person to respond.

· To provide housing related support to eligible migrants living in Newport.

· Provide practical and emotional support, advice, information and advocacy to migrants living in Newport. Working towards the goal of preventing homelessness, increasing connections in the local community and securing appropriate accommodation

· To liaise with a range of professionals and organisations to maximise resources for the client.

· Promote understanding, awareness and positive attitudes towards mental health and wellbeing.

· Promote equity, diversity and inclusion.

Principle responsibilities

1. Deliver person centred housing related support to clients that promotes their mental wellbeing and independence supporting them to progress to a life without the need for support. To work with clients in assessing their needs to create individual personal support and plans.

2. Ensure that anti-racism, equality and diversity are central to your work addressing disadvantage, inequalities, stigma and discrimination, making sure that you take action to reach people from marginalised or disadvantaged groups and that the services you provide match their needs.

3. To network effectively with voluntary and statutory agencies to promote the needs of the clients. Working with clients so that they have the knowledge, understanding and skills to access services, support and to improve their mental wellbeing and resilience. To refer to other agencies where possible if they are not eligible for the service

4. To assist clients with benefits and housing and employment to increase income and opportunities to be suitably housed, keeping up to date with the Social Security system and housing legislation, ensuring that clients are referred for specialist advice where appropriate.

5. Focus on client involvement ensuring that clients have their views heard and that the needs and wishes of service users have an impact on the services they receive.

6. Work as part of the Housing and Tenancy Support (HATS) Team and the wider Newport staff team to develop and deliver activities that achieve positive outcomes for migrants in Newport.

7. Ensure all work is recorded and monitored and contribute to evaluating the service.

8. Work in accordance with best practice, legal requirements, the policies of Mind in Gwent, and the policies outlined by the funders.

9. Share models of good practice to aid in organisational development across Mind in Gwent.

10.  To contribute to the work of other projects and teams of Newport Mind as when required or directed to provide cover or to develop new skills or take on new opportunities.

Expectations

1. To work in line with, and to support the delivery of, the vision, mission, values and goals of Mind in Gwent.

2. Adhere to and work within all the policies of Mind in Gwent and the Housing Support Grant, such as child protection policy, protection of vulnerable adults, confidentiality and data protection policies, and the policies contained within the employee handbook.

3. To actively participate, engage with, and respond to, the Mind in Gwent supervision, external supervision and appraisal processes.

4. To attend and positively contribute to Mind in Gwent and Housing and Tenancy Support meetings and other meetings as required.

5. To attend and positively contribute to Mind in Gwent, Housing and Tenancy Support, Housing Support Grant training as required.

6. To actively contribute to a positive, supportive and constructive working relationships and environment with Mind in Gwent, partner organisations and other organisations.

7. To contribute to making Mind in Gwent a greener workplace.

8. To support and contribute to our overall aim of the co-production and participation of people with experience of mental health problems, and to be committed to working alongside people with experience of mental health problems, as colleagues, lived experience experts and campaigners.

9. To be flexible, adaptable and undertake work to support the aims of Mind in Gwent, the aims of the Housing and Tenancy Support Team and the aims of Housing Support Grant funding including participating in an on call rota where required.

Interviews to be held Tuesday 24th June 2025

About Katherine Low Settlement   

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.   

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people. 

We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.

Role Purpose 

Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role. 

Responsibilities and Duties 

• Drafting and submitting funding bids up to c£10k grant value 

• Reporting to funders and supporting relationships with funders and partners

• Researching and identifying grant funding opportunities 

• Managing bid writing process, including gathering input from colleagues 

• Briefing programme colleagues on project monitoring required to produce funding reports, including case studies 

• Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders 

• Ensuring project reports are completed and submitted to funders on time 

• Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors 

• Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice 

Skills and Experience 

• Track record of fundraising from trusts and foundations for project, core, and multiyear funding 

• Working with colleagues to complete funding bids and collect information for reporting requirements 

• Proven effective lead generation skills 

• Excellent verbal and written communication skills 

• Ability to plan and prioritise to meet deadlines 

• Excellent report writing for funders and proofreading skills 

• Proven effective CRM database use such as the ability to maintain accurate record and income forecasting 

• Donor stewardship experience

• Up-to-date knowledge of fundraising best practice and regulation, including GDPR 

Personal Qualities  

• Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society 

• Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking 

• Highly self-motivated and positive, with a self-managing “can do” attitude 

• Self-directed, results driven and able to multi-task with resilience and adaptability. 

• Strong collaborative spirit

• High levels of personal and professional integrity

• Strong attention to detail and quality

• Reliable, with a willingness to work flexibly outside of office hours. 

• Clear commitment to our values 

Further Information  

• Katherine Low Settlement is committed to Diversity, Equity and Inclusion

• All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check

• You will adhere to matters of confidentiality concerning this role and the KLS team 

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.  

Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Wellbeing and Connections team, in this role supporting those with dementia and their friends and family, for residents aged 60+ in the London Borough of Westminster.

About the role:
As our Dementia Coordinator, you’ll lead the development and coordination of dementia-focused activities, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued and engaged.

Our Maintenance Cognitive Stimulation Therapy (MCST)  groups are where group members who are living with dementia and other cognitive impairments can participate in meaningful and stimulating activities, proven to help maintain memory and mental function. The groups provide a fun, supportive environment where people can build new relationships. MCST Activities include discussions, word games, quizzes, physical activities and creative and musical activities.

Our monthly Memory Cafés offers a relaxed, informal setting for people with dementia and their family, friends and carers to get together. The Memory Cafés provides a mixture of talks, information and advice, entertainment and activities

Our broader offer includes a range of services with tailored support through holistic understanding of those who seek our support. Please see our website for our range of services.

What you’ll do:

• Lead the delivery of our dementia groups including MCST sessions and our Dementia cafes, with support from volunteers.
• Work with the wider team to support your clients in accessing befriending support, social activities beyond the dementia groups and other related services.
• Build strong partnerships with local dementia services across health, social care, and the voluntary sector.
• Use and support the team of existing dementia linked volunteers and develop further recruitment and training as needed.

Who you are:
You have experience working in dementia services or the voluntary sector, and a deep understanding of the challenges faced by people living with dementia and their carers. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.

Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people both through groups and as individuals. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.

Closing date for applications: 18 June 2025 at 9am. Interview dates: week beginning 23 June 2025. 

Contract:  12-month maternity cover from Monday 18 August 2025, full time (35 hours per week) 

Salary:  £35,000 - £38,000 per annum 

Location:  Hybrid – Burford, Radcliffe or Newport (Hybrid)

Closing date:  Sunday 22 June 2025 

Interview date:  30 June – 2 July 2025 

We’re looking for a confident and proactive Resourcing Partner to join our friendly, fast-paced Resourcing team on a 12-month maternity cover contract. 

More about the role

You’ll lead the full recruitment cycle across three key areas of Blue Cross – Rehoming & Fostering Services, Fundraising, Communications & Engagement, and Finance & Resources – using your expertise to shape campaigns, coach hiring managers, and deliver an exceptional experience for candidates and teams alike. 

What you’ll be doing 

• Leading inclusive, effective recruitment campaigns across a wide range of roles 
• Advising managers and shaping attraction strategies to bring in top talent 
• Writing compelling job adverts that reflect our purpose and values 
• Using direct sourcing, LinkedIn Recruiter, and networking tools to build diverse pipelines 
• Screening and assessing applicants to create strong, insight-driven shortlists 
• Coaching hiring managers and sharing best practice  
• Supporting Resourcing Administrators and covering when needed 
• Promoting our employer brand and connecting with underrepresented audiences 

This is a full-time role working 35 hours per week, Monday to Friday. It follows a hybrid working pattern, with a minimum of two days per week spent in the office — either at our Burford office or at one of our Rehoming, Advice and Behaviour Units in Radcliffe (Greater Manchester) or Newport — and the remainder working from home. We will ask which site you wish to be based at as part of your application. Please note that we are unable to consider full-time remote working or alternative site locations for this role. 

About you

You’ll bring solid experience in in-house recruitment, running end-to-end campaigns with confidence and care. You’re a great communicator, able to influence at all levels, and enjoy building trusted relationships. You’ll be collaborative, data-savvy, and thrive when working at pace. 

Essential Qualifications, Skills, and Experience 

• Previous in-house recruitment experience  
• Confident stakeholder management skills, with the ability to influence and build trust at all levels 
• A collaborative approach and experience working with diverse teams 
• Excellent written and verbal communication skills 
• A sharp eye for detail and the ability to pick things up quickly 
• A proactive, solutions-focused mindset and a resilient, can-do attitude 
• The ability to demonstrate, understand and apply our Blue Cross values 

Desirable Qualifications, Skills, and Experience 

• Knowledge of inclusive recruitment practices and experience reaching underrepresented groups 
• Confidence using LinkedIn, CV databases, and job boards for direct sourcing 
• Familiarity with ATS platforms and recruitment data management 
• Knowledge of various advertising and recruitment methods 
• A good understanding of employment law in relation to recruitment, particularly around discrimination and reasonable adjustments 

How to apply  

Click the apply button below and complete the online application process before the closing date on Sunday 22 June 2025.  

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

Job Title: Membership Administrator

Reports to: Membership and Elections Manager

Line reports: n/a

Contract terms: 35 hours per week, 12 months fixed term (maternity cover)

Salary: £29,895

Location: London based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose

 The Membership Administrator will support work relating to membership customer service, recruitment, retention, subscriptions, data management and communications.

The post requires strong attention to detail, experience in using CRM systems and excellent customer service and communication skills as the first point of contact in our membership team.

Main responsibilities

 Membership

• Respond to enquiries about membership by email and phone, and being the first point of contact for membership issues
• Process applications for membership ensuring applicants meet the criteria and provide correct documentation e.g. sponsors 
• Suggest improvements to the membership application process
• Ensure member information is up to date within the CRM
• Ensure membership pages of the website are up to date
• Facilitate access to membership benefits
• Providing mailing list for the publishers of the Eye journal
• Assist in the production of regular membership communications
• Provide reports for Council on the number and names of new members and those gaining fellowship by examination
• Assist in the production of promotional material for use at courses and events

Subscriptions

• Administrate Direct Debit process
• Apply bank transfer payments to member accounts
• Administrate collection process of overdue membership payments
• dministrate membership concessions and grade changes
• Respond to enquiries about subscription fees
• Respond to enquires re the annual renewal process

General

• Assist the Membership Elections Manager with arrangements for the College elections as appropriate
• Assist the Membership Elections Manager with attendance at various national marketing events to represent the College as appropriate
• Download CRM reports and presenting in information in various formats, e.g. inclusion of graphs
• Assist with the work of the membership working group including arranging meeting logistics, including dates, location and catering
• Assist with the organisation of meeting papers, including preparing the agenda, circulating papers and drafting minutes

To undertake other duties as required:

• Undertake any other reasonable duties as required, including occasional travel and overnight stays.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidence-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person Specification

Knowledge, Qualifications and Experience

• Administration experience in a customer facing environment
• Experience of data processing
• Knowledge of Microsoft Office software
• Experience of working with CRM systems (please list all systems and experience level on CV)

Skills and Abilities

• Excellent communication skills, both written and verbal with the ability to relay key information and handle enquiries
• High attention to detail
• Highly developed organisational, prioritisation and time management skills
• Work on own initiative and respond effectively to new situations
• Professional attitude with strong focus on quality of service
• Work well within a team, with consideration for colleagues

Personal Qualities (Attributes)

• Commitment to equity and diversity and understanding of how this applies to own area of work
• Committed to own continuing professional development

Other requirements

• Discretion, tact and flexible attitude
• Understanding of GDPR requirements

Staff benefits

 We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
• One day of paid leave to move house

 Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development:

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel:

• Season ticket loan
• Cycle to work scheme

Wellbeing:

• Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health Cash Plan

How to apply

Please submit your 2-page CV and a 1-page covering letter. The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston, week commencing 23 June 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 16 June 2024.

We are looking for an outstanding communicator and creative person to join our Operations Team who will oversee and implement our multi-channel internal and external communications efforts.

This is an exciting role with lots of scope for creative freedom to continue our media presence as we partner with God in the multiple opportunities presented by a growing church. We are looking for someone gifted in most of the areas listed on the job description, but who can oversee and lead in all areas, utilising volunteers or contractors as necessary. As such, you will play a key role in the expansion of God’s Kingdom in Cambridge & beyond.

Visit our website to download the job application.