Data services volunteer volunteer volunteer roles in Welling, greater london

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Many older people in our communities face significant challenges - from loneliness, isolation, and frailty to financial hardship and managing lifechanging conditions like Dementia. The work we do is vital in ensuring they have access to the support and care they deserve.

Our team is deeply passionate about this mission. Many of us have personal experience supporting older relatives through similar challenges, and these lived experiences fuel our commitment to delivering high-quality, compassionate services.

Following our successful merger in August 2023, our organisation is now moving forward with greater ambition and a renewed focus on expanding our reach. As a Trustee, you will play a crucial role in shaping that future - helping us to serve more people, strengthen our services, and advocate for the needs of older people across Maidstone, Sevenoaks, and Tonbridge. 

We are looking for people from a financial background to help with oversight of our budgeting, planning, forecasting, investments, governance, reporting and financial decision-making. This is a great opportunity to work closely with organisational leaders to ensure every penny makes a difference.

Inclusive Boards is delighted to be supporting Lambeth Links in their search for their CEO.

Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community.

Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first EuroPride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change.

As CEO, you will lead the operational and strategic running of the charity, make sure that the organisation runs well every day and that it has the people, systems and income to grow.

The ideal candidate will have :

• Significant experience of leading at senior level in a charity, social enterprise, public or community organisation. This might be as a Chief Officer, Director or Head of a significant function with clear accountability for people, budgets and organisational performance.
• Experience of working directly with or supporting a Board of Trustees or similar governing body, including preparing papers, giving honest advice and implementing decisions.
• Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation.
• Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice.

​​​​How to Apply

If you wish to apply for this position, please supply the following by 11.59pm on 21/12/2025:

• A detailed CV, setting out your career history, with responsibilities and achievements. 
• A cover letter (maximum two sides of A4) highlighting your suitability for the role. Please explain how you meet the essential criteria and give one or two examples that show how you have already operated at, or very close to, Chief Officer level. For example, leading an organisation or major function, managing whole organisation budgets or income plans, or steering a Board or governing body through a key decision. 
• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

Volunteer Opportunity: Adult Instructor (Uniformed Role)

Organisation: Ranger Cadets

Location: Local Cadet Unit (London)

Commitment: Weekly Evening Sessions

About Us

Ranger Cadets is a new, independent, non-profit uniformed youth organisation with a bold mission: to engage young people in their communities, equip them with essential life skills, and unlock their full potential. We are non-political, non-religious, and proudly inclusive – open to all, regardless of background.

We believe every young person deserves the chance to shine, to belong, and to grow into the leaders of tomorrow.

The Role

We are seeking passionate Adult Instructors to serve in a uniformed volunteer position, leading on the training, development, and empowerment of cadets within a local London cadet unit. This is a hands-on role for someone who can inspire young people, deliver engaging sessions, and help them progress through our syllabus programme.

As an Adult Instructor, you will:

• Wear the Ranger Cadets uniform with pride, embodying our values of dignity, inclusivity, and service.

• Lead training sessions that equip cadets with essential life skills, tools, and opportunities to grow.

• Support cadets in earning badges for their uniform and advancing through the ranks.

• Mentor and empower young people, building their confidence and resilience.

• Work alongside fellow volunteers to deliver a safe, structured, and inspiring programme.

Who We’re Looking For

• Enthusiastic individuals with a passion for youth development and community service.

• Strong communication and mentoring skills.

• Ability to engage and inspire young people in a group setting.

• Commitment to our values: non-political, non-religious, inclusive, and open to all.

• No prior cadet or military experience required—training and support will be provided.

What You’ll Gain

• The honour of serving in a uniformed role that represents dignity, pride, and community impact.

• The chance to directly shape the lives of young people in your community.

• A role that blends teaching, mentoring, and leadership.

• Personal satisfaction from seeing cadets grow, achieve, and advance.

How to Apply

If you are ready to serve in uniform, inspire young people, and help them unlock their potential, we would love to hear from you.

RANGER CADETS

#PreparedForLife

Inspire, Train, and Lead: Become a Ranger Cadets Adult Instructor / Leader!

Ranger Cadets is seeking dedicated volunteers to guide, train, and empower young people across England.

We are recruiting Adult Instructors, Lead Instructors, Trainers, and Assistant Cadet Unit Managers to support cadet units and areas local to where you live with energy, vision, and pride.

About Ranger Cadets:

Ranger Cadets is a new uniformed youth work organisation with a mission to equip young people with essential life skills, tools, and opportunities to become active citizens who make a positive contribution to society. Through training, service, and ceremonial identity, cadets grow in confidence, resilience, and pride—building a legacy of community impact.

Your Mission as Instructor / Leader:

• Plan and deliver: Create positive, interactive, and engaging youth work activities.

• Teach with purpose: Deliver the Ranger Cadets syllabus and support cadets to earn badges for their uniform.

• Showcase with pride: Lead cadets into the community in uniform, demonstrating the positive role of young people in society.

• Mentor with vision: Support cadets as they rise up the rank structure, guiding their journey of growth and leadership.

Why Volunteer as an Instructor?

• Play a hands-on role in shaping the lives of young people.

• Gain training and leadership experience in youth work and ceremonial service.

• Be part of a uniformed tradition that blends discipline with community pride.

• Make a lasting difference by helping cadets achieve, serve, and lead.

Call to Action:

If you’re ready to train, inspire, and support cadets on their journey, step forward today. Become a Ranger Cadets Instructor—your leadership will shape the future.

RANGER CADETS

#PreparedForLife

A pragmatic and dependable individual who takes a thoughtful, structured approach to their work and is motivated by supporting a charity with purpose. They are analytical, organised, and adaptable, able to balance attention to detail with awareness of the bigger picture, and communicate ideas clearly to help strengthen systems

Please send us your CV with a Cover Letter detailing why you would want this oppurtunity. 

Overview
No Panic is a national charity providing desperately needed support to people suffering from anxiety.

We are seeking volunteers with experience of researching financial costs, to assist fundraisers in our Large Funding Applications Team, by providing figures they need to apply for funding. Funding that helps the charity sustain and grow the services offered to our members.

If you are enthusiastic about helping No Panic to develop further as a charity and expand the number of anxiety sufferers they support, and have experience in assessing financial costs, we encourage you to apply for this rewarding opportunity.

Activities

Research and evaluate running costs, such as salaries, rent, equipment and expenses.

Compile the figures, and present them to the Large Funding Applications Team fundraisers.

The anticipated time commitment is 3 hours a week, this may vary, and we ask our volunteers to commit to at least a year.

Desired Skills

Desirable skills would be financial research.

They should also be proactive and good at compiling researched information.

A reference is required.

Support

Large Funding Applications Team researchers will work under the co-ordination of No Panic staff. Staff will be able to advise on whether to go ahead with funding applications. Staff will also provide any information that is required. Staff will review applications before they are submitted.

Volunteer Board Members with expertise in Communications and Marketing/Service Development/Business Development – Evolving Communities

Do you want to be part of an organisation that is working to ensure that everyone has a voice in influencing positive change in health and social care? Evolving Communities is a not-for-profit Community Interest Company that specialises in patient, public and stakeholder engagement and insight to drive and support improvements in health and social care.

Working a national, regional and local level, Evolving Communities delivers local Healthwatch services and Maternity and Neonatal Voices Partnerships, and consultancy/advisory work for those who commission, provide and develop health and social care services and products.

About the roles

Evolving Communities is looking to expand its Board with a view to building on the company’s success in health and social care and consultancy/advisory and so develop and expand its business into other areas where the experience of the public voice translates. This could be, for example, care, housing or education.

Key responsibilities include:

• Constructively challenging and helping to develop business proposals and strategy.
• Overseeing the performance of management in meeting agreed goals and objectives and monitoring the reporting of performance.
• Ensuring the integrity of financial information and that financial controls and systems of risk management are robust and defensible.

Who we’re looking for

The existing Board is looking for people to complement their individual and collective skill set and who are interested in and supportive of public advocacy. Candidates may have experience in either:

• Communications and marketing (Ideally within a health-focused organisation)
• Service development within the health and/or social care sectors
• Business development/sales/commercial (ideally from the health and social care sectors)
   

Candidates will also demonstrate a range of knowledge and skills, such as:

• Strategic thinking and planning. Able to analyse complex information, including statistical data. Able to draw logical conclusions and contribute to rational decision making.
• Entrepreneurial mindset.
• Strong communications and interpersonal skills, able to liaise effectively with a wide a range of stakeholders and audiences.
• An interest in health, social care and wellbeing issues and how these may affect people.

Time commitment and term

This is a voluntary role with a term of three years, with the option to serve for a further two years if invited to do so by the Chair. The commitment involves attending a Board meeting every other month (option to join in person or virtually), and other ad hoc meetings such as training and away days. Overall, this is a role requiring a time commitment equivalent to approximately two days per month.

How to apply

To express your interest in this role please apply to this advert with an updated copy of your CV, and a member of TPP’s Leadership and Governance team will be in touch with further information.

The deadline for applications is 5.00pm Wednesday 14th January Evolving Communities anticipating that interviews will be held February date TBC.

Both Evolving Communities and TPP Recruitment are committed to equal opportunities and actively encourage applications from all sectors of the community. 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Community engagement charity Sobus is looking for talented, passionate individuals to join our Board of Trustees.  We are looking for a new Trustee Treasurer to help guide the charity through a time of exciting opportunity and development.

It's an exciting time for Sobus, as we look to refresh our service offer, and maximise the investment opportunity following the disposal of a property in 2024.

Our overarching aim is to “strengthen local communities”, through the provision of infrastructure support to the local voluntary sector in the borough of Hammersmith & Fulham and supporting business communities around our North Kensington hub. 

Our work is focussed on five main areas:

• Voice & Representation
• Information & Intelligence
• Brokerage & Partnerships
• Capacity Building & Business Support
• Affordable Premises (through the provision of our business hubs in Fulham and North Kensington)

Trustee Treasurer: We are seeking a committed individual with a proven, professional track record of financial management and leadership at the highest level, and a sound understanding and experience of the voluntary sector.  We need someone with significant experience of leading long-term strategic development and driving financial sustainability.

You will share our vision and want to take a leading role in our journey to be recognised as an outstanding organisation. It would be a significant advantage if you have an understanding or experience of working in the voluntary and community sector, and even more so if you are a current or former resident of Hammersmith & Fulham or have a tangible, established and current connection with the area.

Sobus was formed in 2014 following a merger between the Community & Voluntary Sector Association and Fulham Community Partnership Trust. However, we were first established as the local CVS in Hammersmith & Fulham in 1998. 

Sobus is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people that we support. We therefore warmly welcome applications from all suitably qualified candidates.

Selection process:

Candidates are requested to complete an application and a equalities monitoring form., and if shortlisted, an interview with our outgoing Treasurer, Chair of the Board of Trustees and the CEO.  t

For an informal discussion about the position, of for the Job Description and application form, contact the Sobus CEO, Sue Spiller

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

You will be required to attend regular training opportunities with the network. Community first aider training Safeguarding training GDPR Manual Handling Online CPD.

Selection Events are due to take place between:20th December 2025 to 10th January 2026 and Welcome Events on 17th January 2026.

Closing date for these opportunities is: 20/12/2025

To apply for this opportunity please follow the link below:

Job Title: EPAfrica Summer Team – Project Manager (PM)
Location: Kakamega, Kenya
Duration: Approximately 1st July – 13th September 2026, with limited flexibility on start and finish dates.
Start Date: UK-based training and preparation begins in June, with travel to Kenya for final pre-summer preparation in late June.

Compensation: Non-salaried placement, 

About EPAfrica

EPAfrica (Education Partnerships Africa) is a volunteer-led charity working in partnership with rural secondary schools in East Africa. Our focus is on a win:win approach to skills development and capacity building. We recruit, train and support graduates in the UK to develop leadership and project management skills, while working in partnership with rural schools in East Africa to create sustainable improvements in education by investing in people, resources, infrastructure, and local capacity. Project Managers play an essential role in this work, engaging directly with schools, developing a strong understanding of the local context, and supporting meaningful, long-term projects.

Our volunteers work closely with schools to co-create solutions that enhance educational quality and expand opportunity for young people.

Role Overview

As a Project Manager, you’ll be a central leader within EPAfrica’s Summer Team. You’ll oversee Project Associates in their school placements, deliver high-impact training, coordinate programme delivery, and act as a key link between our UK team and our in-country projects. It’s a dynamic leadership role that blends operational management, pastoral care, and strategic decision-making.

Most importantly, you will help develop future global leaders, guiding PAs through experiences that shape their confidence, judgement, and understanding of international development.

Key Responsibilities

Leadership & Management

• Directly manage volunteers in-country, including Project Associates and the coordinator team.

• Lead Project Associates through their summer placements, offering guidance, structure, and motivation.

• Build strong partnerships with schools, managing expectations and setting boundaries for accommodation, travel and other logistics. This can include discussions around finances, travel and dietary requirements. 

Training & Capacity Building

• With the support of coordinators, deliver training on project management, risk management, cultural awareness and responsible international capacity building.

• Create a psychologically safe and collaborative space for all volunteers and facilitate reflective discussions that strengthen leadership, critical thinking, and cross-cultural understanding.

Pastoral Support

• Act as the first point of contact for PA wellbeing, helping volunteers navigate challenges and thrive during their placements.

Programme Oversight

• Monitor project progress and help PAs resolve operational issues.

• Ensure investments align with EPAfrica’s mission and theory of change.

Monitoring & Evaluation

• Conduct school visits to assess impact and gather data for future decision-making.

• Visit potential partner schools and support long-term organisational learning.

Risk Management

• Respond to in-country issues with maturity, calm, and strong judgement.

Coordination & Communication

• Maintain clear and constructive communication with the UK charity team and local partners.

What We’re Looking For

• Alignment with EPAfrica’s values and operating model.

• A strong interest in building international partnerships - experience preferred.

• Evidence of leading and supporting teams with empathy and clarity.

• Strong communication skills across diverse cultural contexts.

• Facilitation skills and the ability to create psychologically safe and collaborative learning spaces 

• Ability to stay calm under pressure, take initiative, and make sound decisions.

• Willingness to embrace semi-rural living and fast-paced environments.

• Experience and willingness to act with resilience and adaptability in new cultural contexts and settings (food, travel, communications, cultural expectations, etc.)

• Prior PA or Summer Team experience is a significant advantage.

What You’ll Gain

• Build on existing leadership experience with responsibility, influence, and visibility.

• Hands-on exposure to International Partnership building. 

• The chance to help develop globally-minded young leaders.

• Deep cultural immersion in Western Kenya.

• Some candidates are able to have a mid-programme holiday to explore Kenya’s incredible landscapes (Mombasa, Maasai Mara, Nairobi, and more). 

• A strong professional network within EPAfrica.

• Experience that stands out on a CV many alumni go on to roles at the FCDO, WHO, UN, Civil Service, and major consultancies.

Interested?

If you’re passionate about education, leadership, and making a tangible impact, we’d love to hear from you. This is a unique opportunity to step into a challenging, meaningful role, one that shapes communities, strengthens schools, and develops young leaders.

You’re welcome to apply with a friend and complete your summer placement together, just let us know in your application.

Are you passionate about making a difference in your community? Are you a leader who could authentically lead and grow a movement of volunteers in a Community, including helping them navigate change? Do you have a strong commitment to educating, developing and engaging people? We are seeking a dynamic and dedicated individual to take on the role of Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams.

Impact

Accountable for creating a network of St John people and supporters that are empowered and enabled to deliver community impact in the form of community first aid, community education and community fundraising.

Accountable for ensuring the people within your network feel that they have sense of purpose, belonging and joyfulness, as well as access to development and growth opportunities.

Expected time commitment: 30 hours per month

Responsibilities

• Leading and inspiring a volunteer movement across a community or geography to deliver community first aid, community education and fundraising activities
• Delivering a diverse, inclusive and positive volunteering experience for those within your network
• Building strong relationships with local communities and organisations (e.g., Local Authorities, NHS, Council for Volunteering Services, etc)
• Leading your community first aid network to respond to the needs of your local communities.

What you will be accountable for

• Convening all St John people in your geography to collaboratively develop a clear plan to deliver against St John’s priorities, as set out in our new strategy.
• Delivery of collaboratively set KPIs in the following areas – Clinical cover at local events, Fundraising, Community Engagement including educating the public and communication and media, and expansion of our work with Young People.
• Developing an operating model for your geography that supports adults and young people, Priory and SJA volunteers, operational and non-operational volunteers to join in, either directly through network delivery or through associated ‘spokes’.
• Inspiring and supporting volunteers to try new ways of working to put the above in practice to deliver more impact in communities.
• Ensuring St John is represented at local networking opportunities and events to raise our profile or advocate for community health.
• Ensure that all volunteers in your network are equipped with the necessary skills and knowledge
• Ensure the work of St John and our people is rewarded and recognised
• Implement continuous improvement initiatives based on feedback and best practices, particularly feeding back on the early adopter cohort learning in establishing a network.

You will need to following (personal specification):

• Impactful leadership and people management skills
• Excellent communication and interpersonal skills
• Ability to motivate, inspire and support others
• Ability to build relationships with a wide range of people
• Effective planning and organising skills
• Leadership and people management skills
• Ability to work proactively and on own initiative
• Understanding of change and leading people through change empathetically

Training and Support

The training and support we will make available for you is as follows:

Mandatory:

• Welcome programme introducing you to the project & wider charity
• Training in appropriate SJA policies
• St John Safeguarding training relevant to your role
• GDPR
• Equity, Diversity and Inclusion
• Keeping you safe at St John Ambulance
• Care Quality Commission
• Leadership training

Optional

• Speaking and listening skills
• Media engagement skills
• Finance process skills.

SJA will provide uniform for this role.

Screening requirements

• Right to Volunteer check.
• Two references

Our values

This role requires the volunteer to embrace the organisation’s vision and values, which are: Communities that preserve and protect life through volunteering for health and first aid.

The way we do things as a charity is underpinned by our ‘HEART’ values. We expect all ourpeople to uphold and apply these values in all they do.

This role is exempt from the provisions of the Rehabilitations of Offenders Act.

This role profile is intended as an outline indicator of general areas of activity and will be amended considering the changing needs of St John Ambulance. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework

The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward. 

The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence. 

Who Created The Confidence Academy: The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength. 

The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it. 

What's happening Next: We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.

Purpose of the Role: You will be the creative storyteller of The Confidence Academy — helping build our public presence and communicate our message visually. This role blends creativity, courage, and purpose, calling for someone who believes in the power of movement to transform confidence and community wellbeing.

Main Activities:

1. Set up and manage TikTok, Instagram, and Facebook accounts for The Confidence Academy.

2. Create engaging short-form videos, infographics, and other visual content.

3. Assist with building and maintaining the official website (experience of Wordpress and Tumblr is preferred but training will be provided).

4. Develop consistent branding and tone across all media.

5. Collaborate closely with other team members on communications, content scheduling and any reasonable tasks.

6. Attend weekly team meetings (online or in-person depending on business needs).

7. Travel to filming locations, community events, or fitness sessions where required.

8. Ensure all digital content complies with the Data Protection Act 2018 (UK GDPR) and that consent is obtained for participant images and stories.

Skills and Qualities:

1. Creative thinker with an eye for design, colour, and storytelling

2. Comfortable with video editing, social media tools, or simple graphic software (e.g. Canva, CapCut)

3. Passionate about fitness, health, and wellbeing

4. Reliable, organised, and confident working independently

5. Willing to travel within London for content creation and meetings

What you get in return:

1. Induction and ongoing supervision by the Founder/Director

2. Access to brand guidelines and creative templates

3. Informal training on safeguarding, data handling, and health & safety

4. Office space may be provided for collaborative projects

5. Volunteering Certificate at the end of the completion of hours

6. Complimentary t-shirt/jacket and other freebies

7. Professional reference

8. Travel and meal expenses reimbursed up to £20

9. £50 in Amazon Gift Card when you help us deliver our first fitness session (our launch event) in the 2026 New Year

Equal Opportunities: 

The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.

Status: 

This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.

About The Academy

The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward. 

The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence. 

Who Created The Confidence Academy?

The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength. 

The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it. 

What's Happening Next?

We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.

Your Role 

As the Recruitment Lead, you will work closely with the Director, attend briefing meetings, and then take independent leadership over the recruitment function. This role suits someone who enjoys people-focused work, brings creativity, takes pride in ownership, and wants to help build the Confidence Academy from the ground up.

This opportunity is ideal for someone starting their career in HR or people-management and looking for meaningful work experience.

Key Responsibilities

Leadership & Collaboration

• Attend meetings with the Director and take briefing points accurately.

• Attend team meetings with other members of the squad to bring vision to life (online or remote depending on business needs).

• Work independently between meetings, using initiative, creativity, and leadership to drive recruitment processes.

• Help shape the culture of the Academy by taking pride in developing a supportive and inclusive volunteer community.

• Maintain strong relationships with volunteers and escalate wellbeing needs or concerns to Directors. This academy is volunteer-led. The wellbeing of the volunteers is paramount so we want to make sure everyone who is contributing their effort and time to run The Confidence Academy is proud.
   

Recruitment & Selection

1. Draft job descriptions for new volunteer roles.

2. Post opportunities on recruitment platforms and community boards.

3. Work with other team members to create infographics and promotional materials for vacancies.

4. Review incoming CVs.

5. Email applicants and manage communications professionally.

6. Schedule interviews and manage the interview diary.

7. Interview candidates as one of the panelists.

8. Prepare interview formats, scoring sheets, and structured question sets.
    

Onboarding & Volunteer Support

1. Assist in onboarding new volunteers.

2. Maintain the internal volunteer database and ensure information is kept updated.

3. Demonstrate people-oriented leadership and emotional intelligence by supporting team wellbeing, fostering communication, and promoting a positive culture.

4. Develop training materials for continuous professional development of the Volunteers in collaboration with the Director.

   • If desired, you may also deliver informal training to build your presentation and public-speaking skills.
      

What You Get in Return

1. Induction and ongoing supervision by the Founder/Director

2. Access to brand guidelines and creative templates

3. Informal training on safeguarding, data handling, and health & safety

4. Office space may be provided for collaborative projects

5. Volunteering Certificate at the end of the completion of hours

6. Complimentary t-shirt/jacket and other freebies

7. Professional reference

8. Travel and meal expenses reimbursed up to £20

9. £50 in Amazon Vouchers when you help us deliver our first fitness session (our launch event) in the 2026 New Year.

Start Date: Thursday, 27th November 2025.
 

Equal Opportunities

The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.

Status

This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.

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