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IT Product Lead
We are looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0.
This role is home-based within England or Wales.
Position: 6484 IT Product Lead- Witness Box
Location: Remote
Hours: Full time 37.5 hours per week. Monday to Friday 9-5
Contract: Permanent
Salary: £42,521 per annum
Closing Date: 31st December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0.
You will be responsible for driving the advancement of the WitnessBox user specification, ensuring it is developed in collaboration with colleagues, the Ministry of Justice (MOJ), and other stakeholders. This includes managing the change control process, overseeing audits, monitoring system performance, and leading improvements.
Your responsibilities will include:
- Managing the WitnessBox change control process and ensuring compliance.
- Leading the development and continual improvement of WitnessBox policies and procedures.
- Overseeing testing strategies and user acceptance testing (UAT).
- Maintaining training resources and induction plans.
- Engaging stakeholders and converting requirements into business needs.
- Undertaking data analysis and reporting to inform system enhancements.
About You
You will have a proven track record in product leadership, with experience in managing digital products or services through various development phases. You will be confident in applying Agile methodologies, translating business needs into deliverables, and collaborating with stakeholders to deliver effective solutions.
You will need:
- Experience in product or programme leadership to achieve strategic objectives.
- Strong knowledge of Agile, Lean, or user-focused methodologies.
- Ability to manage product delivery across different phases of development.
- Excellent problem-solving and stakeholder engagement skills.
- Strong organisational and time management skills.
- Competent IT skills and familiarity with digital product management principles.
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Product Lead, IT Product Lead, Digital Product Lead, Product Officer, IT Product Officer, Digital Product Officer, Product Manager, IT Product Manager, Digital Product Manager. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.
This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.
Location: This is a London based post, with remote working. Most frequent and regular networking and partnership meetings and events will be in London, with some travel throughout England and Wales, particularly around the White Ribbon Day period. You will be required to attend occasional meetings with the staff team at various locations around the country, including quarterly in West Yorkshire.
You will lead our policy work to influence decision makers and our awareness raising campaigns, including our flagship White Ribbon Day and the following 16 days of activism, with ambitious engagement targets across a wide group of stakeholders. Your work will bring about demonstrable societal and policy change.
Please see the full job description and person specification attached.
The client requests no contact from agencies or media sales.
Terms: 30 hours per week / 0.8 FTE, 4 days per week; two year contract with possibility for extension
Salary: £41,200 - £56,650
Location: Remote working and quarterly in-person team away days.
Line Manager: Executive Director
Please note that you must have the right to work in the UK.
Closing Date: 4th January 2026
About BASIC
BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.
For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.
BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.
BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.
What We Offer
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Competitive salary with room for growth
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30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period
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Employer pension contributions of 5% (above the national minimum)
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Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours
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Remote working with option to use co-working space
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1-2 all-staff in-person team away day per year, as well as other in-person working opportunities
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Opportunities for professional growth and development
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Excellent team culture built on respect, openness, and inclusion
The Role
BASIC is seeking an experienced and strategic Communications Manager to lead and implement effective communication strategies that amplify our mission, enhance our brand identity, and strengthen engagement with key audiences. The ideal candidate will have exceptional written and verbal communication skills, a proactive approach to storytelling, and the ability to collaborate across the organisation to ensure clear, consistent, and impactful messaging.
Reporting to the Executive Director, the Communications Manager will play a central role in shaping BASIC’s external presence, working across programmes to craft compelling narratives for social media, the website, and other digital platforms, as well as press contacts.
The Communications Manager will be the point of contact for all communication activity and will be responsible for setting the strategy and communicating this to the team. As an organisation, BASIC is keen to develop brand identity, particularly amongst our programmes and the Communications Manager will be instrumental in developing this work.
Key Responsibilities
Organisational Communications & Strategy
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Develop and implement a comprehensive communications strategy aligned with BASIC’s mission and objectives including a strong link to impact.
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Lead the evolution of our social media strategy, ensuring increased engagement and impact.
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Develop and implement strategic online communication plans to enhance BASIC’s digital presence, ensuring consistent and engaging messaging across all platforms.
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Oversee BASIC’s branding and identity development, ensuring consistency across programmes and platforms. This includes: organisational brand asset, image, review and refresh.
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Act as BASIC’s press officer, managing media engagement, journalistic contacts, and public relations.
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Plan and execute BASIC’s website redevelopment strategy, including better functionality for fundraising efforts and overseeing all aspects of website content/management.
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Draft, edit, and manage organisational newsletters using MailChimp/MailerLite, ensuring clear, engaging, and audience-focused content that aligns with BASIC’s communications strategy.
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Provide communications training to staff, fostering a culture of shared responsibility for communications.
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Create promotional materials to advance BASIC’s initiatives.
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Strengthen BASIC’s internal and external communications, ensuring alignment with key stakeholders.
Programme Responsibilities
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Develop and execute tailored communications plans for specific programmes, ensuring alignment with organisational goals and effective audience engagement.
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Collaborate with programme teams to create and distribute engaging content that highlights programme achievements and key messages
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Work with programme teams to define the strategy, vision and purpose of newsletters
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Coordinate programme events (virtual and in-person), in terms of communications outreach to increase visibility and structuring of success stories
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Support the creation of digital content (social media posts, website updates, videos, etc.) to promote programme activities and initiatives
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Assist with publishing programme reports including proofing and providing guidance for branding and imagery
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Provide communications support for programme fundraising activities
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Monitor and analyse communications impact across programmes, using feedback and data to suggest improvements and ensure messaging is reaching the right audiences
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Help to manage relationships with key stakeholders for each programme by ensuring ongoing engagement and support for programme objectives
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Ensure consistent branding and messaging across all programme communications to maintain coherence with the organisation's overall identity
Person Specification:
Essential:
- Bachelor's or Master's degree in a relevant field (e.g., Marketing, Education, Business, Fundraising)
- 8+ years of working in a communications role
- Knowledge of global security or related issues with linkage to UK policy
- Proven experience in developing and implementing communication strategies aligned with organisational goals and objectives
- Exceptional verbal and written communication skills, with the ability to craft clear, compelling messages
- Ability to generate innovative ideas and content that engage target audiences and enhance brand visibility
- Strong networking and stakeholder engagement skills
- Experience in monitoring and evaluating communication impact through media coverage, engagement metrics, and analytics. Ability to evaluate the effectiveness of strategies and identify areas for improvement.
- Strong collaborative skills with the ability to work effectively across teams to ensure consistent messaging and brand representation.
- Keen eye for detail with a commitment to accuracy and quality in all communications materials
Desirable:
- Experience in crisis communications, including drafting statements and managing sensitive issues.
Why Join BASIC?
This is an exciting opportunity to shape the communications strategy of a respected international security think tank. If you are a creative, strategic, and proactive communicator who thrives in a collaborative environment, we’d love to hear from you.
Working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats
The client requests no contact from agencies or media sales.