Data support officer jobs in london, greater london

Supporter Care Officer – Temp (2–4 months)
£26,500 - £28,500
Full-time Office-based (5 days/week) London

Do you have a passion for delivering exceptional supporter experiences? We’re working with a fantastic charity to recruit a Supporter Care Officer for a 2–4 month temporary contract, based full-time in their London office.

This is a brilliant opportunity to join a warm and collaborative team, supporting the charity’s vital work by ensuring every supporter, volunteer, and member of the public receives outstanding service.

You’ll be the friendly voice and helpful hand behind donation processing, supporter communications, and general office administration.

Key responsibilities include:

• Providing excellent customer service via phone, email, and post
• Processing donations and managing Gift Aid records
• Maintaining accurate supporter data in the CRM
•  

You’ll be a great fit if you:

• Have experience in supporter care
• Are confident using databases (ideally Dynamics or RE) and handling sensitive data
• Have strong communication skills and attention to detail
• Thrive in a busy, team-oriented environment

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

To discuss this vacancy, please call Ashby and quote reference 2699AJ

Schools’ Project Officer (4-5 days per week; 10 months contract with opportunity for renewal)

The job
This is a fantastic opportunity to join this fast-growing charity at a pivotal time, and make significant impact as our grass-roots Schools’ Project Officer. You will be visiting schools, explaining about what we do at assemblies and going for follow up sessions, and then giving email feedback to applications.

Who we are
We are a small lively charity promoting the personal development of year 12s in partner schools, through challenging activities that they design, plan and finally undertake adult-free. We invite students (individually or in groups) to develop their own challenges well outside their ‘comfort zones’, and to be responsible for every stage of the process. We help them plan and manage risk, and give them expenses funding. Our award winners have climbed the highest UK peaks, cycled to Paris, performed plays at school, harnessed green power via a bike, among many other imaginative and ambitious projects.   

Who we are looking for
We are looking for an energetic, talented and reliable candidate for our schools’ outreach team, inspiring high-quality applications for funding from Year 12s in our 85 partner London state schools (20% of the total).  There is scope to help shape our strategy. We are looking for competent project officer, ideally with experience of physical challenge, strong administrative skills and with strong writing skills: they will be comfortable working with students, and value personal challenge and development. He/she will be keen to work with a growing charity, and to support young people usually with a poverty of experience and opportunity.

The 10-month post is up to 4-5 days per week, based in Southwark, with frequent travel to schools across London. The salary is £26,600–£35,000 pa pro rata. Flexible working is considered.

Applications by 28 September 2025. Please see attached JD for details.  

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Senior Supporter Journeys Executive to help us shape how our supporters experience our charity. Working at the heart of the Individual Giving team, you’ll design and deliver engaging, insight-led journeys that build loyalty, reduce attrition, and encourage long-term support.

This is an exciting time for the charity as we're delivering a new 3-year fundraising strategy with a particular focus on loyalty. In this newly created role, you'll play a key part in making sure every touchpoint, from the first welcome to ongoing engagement, feels personal, timely, and meaningful.

You'll be responsible for developing and improving multi-channel journeys for both new and existing supporters, coordinating the creation of journeys from various channels to help increase conversion. You’ll also support the design and rollout of journeys for key segments, including legacy enquirers and tribute fund donors.

Working with our data and insight colleagues, you’ll monitor journey performance using key metrics like retention and lifetime value. You'll use our CRM and Email Service Provider to identify opportunities, track activity, and coordinate testing of messaging and value propositions to maximise engagement.

As a key collaborator, you’ll work with colleagues across the organisation and with external agencies to ensure our supporter journeys are joined up and focused on the individual.  

What we want from you

This role is a great fit for someone with experience in Individual Giving, donor stewardship, or similar supporter experience roles. You'll have a strong understanding of what drives loyalty and retention, and a clear grasp of donor lifetime value.

Your project coordination skills will be essential as you manage multiple priorities across teams, ensuring clear communication and efficient delivery. We need someone who’s comfortable working with data and insight to inform decisions, using CRMs (ideally Raiser’s Edge) and email platforms like Adestra to improve supporter journeys and campaign performance. You'll also have a good working knowledge of direct marketing concepts and multi-channel delivery, including mail, email, and digital.

We're looking for an independent thinker who can not only manage projects but also proactively identify and develop new opportunities from their own observations. With your collaborative mindset, you'll be able to work effectively across teams and adapt to changing priorities, always focused on delivering an exceptional supporter experience that's insight-led and truly impactful.

If you’re excited by the chance to make a real difference to how supporters connect with our cause, we’d love to hear from you! 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 5th October 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 13th October 2025.

Role purpose

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

With the main objectives of reducing re-victimisation and reoffending, and helping to protect the public, the RISE practitioner will deliver a range intervention (individual and group), both in the community and in custody.

Key Responsibilities:

• Provide a high-quality service to victims of domestic abuse, delivering a service to those at risk;
• Work collaboratively within a multi - agency framework consisting of the Multi Agency Risk Assessment Conferences (MARAC) and local partnership responses to domestic abuse;
• Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
• Focus on and prioritise high risk cases and provide a pro-active service through individual safety planning and personal support. 
• Work with victims of domestic abuse at all levels of risk to help them access services to keep them and their children safe.
• Liaise with Social Services and other professional agencies in relation to any child protection/ adult safeguarding risk issues highlighted;
• To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the Safeguarding lead (or whoever is relevant).
• Maintain high standards of professionalism and keep abreast of current legislation, best practice and maintain a focus of continuous improvement;
• Work with victims of domestic abuse to help them access services to keep them and their children safe;
• Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims, and work collaboratively with these as appropriate;
• Provide advocacy, emotional and practical support, and information to victims in relation to legal options, housing, health and finance;
• To record case work accurately and ensure administration of caseload is always up to date.
• To communicate internally within RISE, with victims and with partner agencies about the risks and needs of victims.
• To attend regular case review meetings with the DA Team Leader and Practitioners to share information around the identified risks.
• Manage a caseload of 60-70 service users ensuring each client receives a timely and appropriate service, individual to their needs;
• Support the empowerment of the client, and assist them in recognising the features and dynamics of domestic abuse, and help them regain control of their lives;
• Maintain knowledge of the organisation’s operating environment;
• Demonstrate and maintain a commitment to the organisation’s vision and values, strategic aims and objectives.
• To attend and participate in any and all internal and external training identified as necessary to meet the requirements of the role as identified by Rise Mutual CIC.

Main Duties:

• Establish timely contact with Victim/ Survivors of domestic abuse perpetrators who are referred to attend a DVPP,
• Carry out assessments with the Victim/ Survivors via telephone contact or community visit, using the Safe Lives DASH risk assessment tool;
• Carry out detailed safety planning with Victim/ Survivors;
• Manage risk by being pro-active with Victim/ Survivors, sharing information with other relevant agencies in a timely way.
• Refer and/or signpost Victim/ Survivors to other services/agencies to meet risk/wellbeing needs;
• Ensure Victim/ Survivors can access a place of safety e.g. refuge, if risk escalates to a dangerous/unsafe level;
• Maintain Victim/ Survivors contact and continuously monitor risk by keeping up with all available information while the perpetrator attends the programme;
• Attendance at Social Services Conferences (if appropriate), Risk Meetings and MARAC, advising on any safety planning for any risk issues highlighted;
• Undertake an end of case review, signposting Victim/ Survivors to external agencies for ongoing support where appropriate;
• To maintain up to date Victim/ Survivors records to ensure data is collated for all work completed.
• To offer 100% of Victim/ Survivors to complete service user feedback;

Confidentiality and Information Security

• To adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant
• To comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

• RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders without direct service user contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties:

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other posts as appropriate, and willingness to be trained in new interventions.

Person specification:

Experience

• Have experience of giving or undertaking advice, advocacy, counselling or casework within a domestic abuse setting;
• Have experience using an evidence based risk identification check list as a tool to aid risk identification and management for Victim/ Survivors of domestic abuse, as well as an understanding of the limitations of such tools.
• Have experience of working with people who have had to deal with difficult emotional incidents or events using a trauma informed approach;
• Possess good organisational skills with the ability to work methodically and accurately whilst meeting deadlines;
• Have experience of liaising with a range of professionals and agencies;
• Have experience of timely preparation of reports on behalf of users; preparing reports and submissions to statutory or professional bodies;
• Experience of case management and record keeping;
• Experience of delivering programmes/training and/or the willingness to be trained;

Skills​

• To work on own initiative and as part of a team without close supervision;
• To maintain professionalism when dealing with cases, which may be stressful and demanding;
• To work effectively under pressure including prioritising workload and meeting deadlines;
• To demonstrate empathy for the issues and barriers, faced by Victim/ Survivors and their families;
• To respond positively to change;
• To communicate with vulnerable clients;
• To communicate with external organisation professionals;
• To have excellent written communication skills to write reports;
• Proven communication and Interpersonal skills (both verbal and written).

Knowledge

• Proficiency in the use of case management databases to accurately record Victim/ Survivors information;
• Proficiency in MS Office skills (MS Word, Excel) to intermediate level and experience of using such skills in a busy office environment;
• Have an IDVA qualification or equivalent (Desirable).

The role

The children and young people’s bereavement programme in Wales is looking to increase and improve its current services. We are looking for people to take this team forward over the next few years. Working closely with the rest of the Wales team and line managed by the Head of Wales, this is an exciting opportunity for people with empathy, motivation and team working. Please note this role will require travel across North Wales.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.

Closing date for applications is 9am on 30 September 2025. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that we will only contact success applicants for interview. If you do not hear from us, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

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Y rôl

Mae’r rhaglen brofedigaeth plant a phobl ifanc yng Nghymru eisiau cynyddu a gwella ei gwasanaethau presennol. Mae’n adeg gyffrous i newid a datblygu. Rydym yn chwilio am ddau unigolyn i ddatblygu’r tîm hwn yn ystod y blynyddoedd nesaf. Bydd yr unigolion hyn yn gweithio’n agos â gweddill y tîm yng Nghymru ac yn cael eu rheoli gan Bennaeth Cymru. Mae hwn yn gyfle cyffrous i bobl ag empathi a phenderfyniad sy’n mwynhau gweithio mewn tîm.

Sut i wneud cais

Mae rhaid i’ch cais gynnwys CV a llythyr eglurhaol yn amlinellu eich addasrwydd ar gyfer y swydd ac yn cyfeirio at y Swydd-ddisgrifiad a Manyleb y Person. Ni ddylai fod yn fwy na dwy dudalen o hyd. 

Y dyddiad cau ar gyfer ceisiadau yw 9am ar 30 Medi 2025. Rydym yn cadw’r hawl i gau’r hysbyseb yn fuan gan y byddwn yn cynnal cyfweliadau wrth i ymgeiswyr addas gyflwyno cais.

Noder: byddwn ond yn cysylltu ag ymgeiswyr llwyddiannus i drefnu cyfweliad. Os na fyddwch yn clywed gennym, yn anffodus nid ydych wedi cyrraedd y rhestr fer y tro hwn.

Mae Cruse yn croesawu ac yn annog ceisiadau gan bob grŵp gwarchodedig fel y diffinnir gan Ddeddf Cydraddoldeb 2010. Byddwn yn penodi ar sail teilyngdod.

Gwiriadau Cofnod Troseddol

Disgwylir i’r holl staff gwblhau gwiriad Cofnod Troseddol. Bydd angen i staff sy’n gweithio’n uniongyrchol â chleientiaid gwblhau gwiriad manylach. Rydym yn cydymffurfio â’r codau ymarfer perthnasol. Gellir eu gweld ar-lein: 

· Ymgeiswyr yng Nghymru a Lloegr: Cod Ymarfer DBS

· Ymgeiswyr yng Ngogledd Iwerddon: Cod Ymarfer AccessNI

Ni fydd euogfarnau blaenorol yn atal eich cais i weithio gyda Cruse rhag cael ei ystyried yn llawn. Mae ein Polisi Recriwtio Cyn-droseddwyr a’n Polisi Trin Data Gwirio Cofnodion Troseddol ar gael ar gais trwy e-bost.

Rydym yn cydymffurfio â’r holl ddeddfwriaeth diogelu data berthnasol ac yn prosesu eich data’n deg.

Do you have a passion for volunteerism, along with strong organisational and communication skills?

Would you like to join an ambitious £10 million programme empowering volunteering initiatives across East and North Hertfordshire?

We’re seeking a Programme Coordinator to support the development and delivery of a new collaborative, cross-sector programme in East and North Hertfordshire, aimed at growing and sustaining volunteers across health and community settings.

This is an exciting opportunity to join an innovative initiative that builds on the surge of volunteering for health we saw during the pandemic. With experience in project coordination or public engagement in the health, social care and/or VCFSE (voluntary, community, faith, social enterprise sector), the Programme Coordinator will support the Volunteering for Health programme delivery and engage with underrepresented groups in the local community.

Community Alliance (CABEH) is a growing organisation with an ambition to support the voluntary sector achieve meaningful change. This role is a key part of the wider Herts and West Essex Volunteering for Health Programme Team.

Essential skills, experience and personal attributes:

• A relevant degree or equivalent experience in a related field such as public health, community development, community engagement, social prescribing, and/or the Herts and West Essex VCFSE sector.
• Proven experience in supporting and coordinating projects, preferably within the VCFSE, health or social care sectors.
• Experience in research, data collection and analysis to inform project monitoring and evaluation.
• Experience in engaging with diverse communities.
• Excellent project coordination skills, including planning, monitoring, and reporting on project progress.
• Strong interpersonal and communication skills, both written and verbal, with the ability to present information clearly to a range of audiences.
• Good organisational skills and the ability to manage multiple tasks and priorities simultaneously, working across different locations.
• Proficiency in using standard office software, including word processing, spreadsheets, and presentation tools.
• Knowledge of safeguarding practices and commitment to promoting the welfare of vulnerable children, young people and adults.
• Understanding of equality and diversity principles and their application in the voluntary sector and health settings. 
• A proactive and self-motivated individual with the ability to work independently and as part of a team.
• Flexibility and willingness to adapt to changing project needs and priorities.
• Commitment to promoting health equity and improving life chances through volunteer engagement.
• Ability to travel extensively across Hertfordshire as required for the role.
• Willingness to work occasional evenings and weekends to accommodate project activities and events. 

Other essential requirements:

• Full, clean driving license and access to a vehicle for travel as required by the role
• Ability to work from both home, Community Alliance Broxbourne and East Herts hubs and office and the East & North Herts Hertfordshire Teaching NHS Trust office in the Lister Hospital, as well as attend meetings and events in various locations.
• Commitment to the values and policies of Community Alliance Broxbourne and East Herts, including equality, diversity, and confidentiality.

For more information, please visit our website.

Please submit a completed Application Form by Tuesday, 30th September 2025 at 12pm.

This post will be employed by Community Alliance Broxbourne and East Herts.

Job Title: Senior Programme Officer, Active Fellows

Line Manager: Team Leader, Active Fellows (Deputy Fellowship Programme Manager in Team Leader’s absence)

Salary: £36,062

Start date: 1 November 2025

Contract type: Permanent

Application deadline: 16 October 2025. Please note we will be reviewing applications on a rolling basis

Benefits:

• Challenging and rewarding work, always life-changing, sometimes lifesaving

• Competitive salary

• Team and individual training opportunities

• Commitment to performance and personal development

• Hybrid working, home and office (minimum 2 days each week in the office)

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm

• 25 days plus Bank Holidays annual leave entitlement

• 8% employer pension contribution

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes

Role Purpose Statement

The Senior Officer, Active Fellows plays a key role in delivering high-quality support to Cara Fellows. This includes leading casework, coordinating Cara’s mentoring scheme to support Fellows’ placements, and contributing to strategic improvements across the Fellowship Programme. The role combines direct support to Fellows, operational oversight and delivery of casework, and collaborative leadership to support Cara to uphold its mission.

Organisational Background

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.

Key Responsibilities

Fellowships

Casework

· Manage a caseload of up to 50 Cara Fellows, providing tailored support.

· Maintain accurate and GDPR-compliant records of casework activity.

· Liaise with Fellows to coordinate support and escalate complex cases to the Team Leader as required.

· Monitor, research and update visa guidance to reflect changes in complex immigration regulation.

· Keep up to date with relevant information regarding immigration laws, e.g. visas, legal procedures, etc.

· Liaise with independent legal advisors where necessary.

Finance

· Work with colleagues in finance to ensure accurate and timely payments to Cara Fellows and non-Fellowship related payments.

· Promptly issue relevant invoices.

· Understand financial processes – on Salesforce and Pleo – and update systems appropriately.

· Contribute to robust financial processes.

Support Mechanisms

Mentoring Scheme

· Project Lead for the Cara Mentoring Scheme.

· Coordinate rounds, delegate tasks to the team as required, and oversee delivery.

· Recruit mentors and mentees, and decide on a cap on number of participants if required.

· Lead on partnerships with organisations working in the mentoring world.

· Monitor the relevant budget and flag issues to the Team Leader.

· Lead on monitoring and evaluation (M&E) for the Scheme, suggesting improvements to this, and ensuring accurate data collection and reporting.

Webinars and Workshops

· Lead on developing ideas for webinar topics relevant to the needs of Cara Fellows.

· Organise these webinars, contacting speakers and attendees, all with the close support of the Programme Assistant.

· Monitor and evaluate the success of these events, through clear feedback mechanisms.

· Aim to deliver approximately three webinars per year, subject to team capacity.

· Lead on the delivery of workshops for Cara Fellows with external partners, managing Fellow participation.

· Contribute to the development of accessible resources to share openly within the Cara network.

Strategic Development

Alumni Engagement and Impact Reporting

· Play a key supporting role to the Team Leader in improving Cara’s alumni engagement.

· Contribute to developing Cara’s alumni network, with involvement in strategic discussions on interacting with alumni.

· Keep track of Cara Fellows’ media preferences and support the Team Leader in inviting relevant Fellows to participate in public events and media engagements.

Monitoring and Evaluation

· Support M&E activities across the Fellowship Programme, suggesting improvements to data quality and reporting.

· Ensure accurate data entry on Salesforce and flag inconsistencies to relevant team members.

· Assist with compilation of required information, statistics and reporting to Cara’s Council & F&GPC meetings.

Management Responsibilities

Deputise for Team Leader

· Cover for the Team Leader when required – lead team meetings, make decisions on cases for the team, provide general guidance and leadership.

· Assist the Team Leader with line management within the team, mentoring junior staff and contributing to continued team development.

· Approve the Active Fellows team’s working hours.

· Provide input on policy and process improvements.

· Show adaptability and willingness to take on additional work when needed.

Training/Inductions

· Play a leading role on inducting new staff to the Active Fellows and wider Cara team.

· Train new staff on key processes and offer continued guidance on difficult/complex cases and tasks.

Partnerships

· Support key strategic partnerships in Cara’s Universities and Research Network.

· Support the Team Leader in organising webinars and events for Cara’s network representatives at host institutions across the UK.

Ad Hoc Responsibilities

· Show adaptability and willingness to take on additional work when necessary.

· Support Fellowship Programme with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, Deputy Fellowship Programme Manager, or Team Leader, Active Fellows.

Person Specification – Senior Programme Officer, Active Fellows:

Qualifications

Essential:

• Bachelor’s degree or equivalent
• Strong analytical and numeracy skills

Desirable:

• Master’s degree or equivalent

Knowledge & Experience

Essential:

• Understanding of UK immigration options for displaced academics
• Experience managing sensitive casework and maintaining accurate records
• Experience coordinating projects, events, or support schemes
• Familiarity with basic financial processes (e.g. payments, budget tracking)
• Confident use of Microsoft Office and Salesforce or other CRM systems

Desirable:

• Awareness of global issues affecting at-risk academics
• Experience coordinating mentoring programmes or similar initiatives

Skills & Attributes

Essential:

• Cultural sensitivity and commitment to Cara’s mission
• Ability to supervise and mentor junior staff
• Excellent communication and interpersonal skills
• Strong attention to detail and time management
• Ability to work independently and collaboratively
• Adaptability, integrity, and problem-solving ability

Desirable:

• Foreign language skills (e.g. Arabic, Farsi/Dari, Pashto, Ukrainian, Russian)

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £35,225 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 23 September 2025 t 10.00am 

Interview date:  Tuesday 30 September on Teams. Please note that there may be a second stage in person on Friday 3 October. 

This is a permanent role. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.

Experience required 

You’ll have previous experience of: 

• Managing direct marketing campaigns in a charity environment.

• Leading projects from start to finish within given budgets and timescales.

• Creating compelling and professional communications for a variety of audiences and channels. 

• Analysing campaign results and using insight to optimise future campaigns.

• Collaborative working with multiple internal and external partners to deliver campaigns. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.

We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.

This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.

This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Purpose of the role

- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group 
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary

Supporter care

- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
 
Donations and data entry

- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.

Fundraising & volunteer support

- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers 
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.

Other

- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the 
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.

Knowledge and experience:

- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation 
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).

 Skills:

- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers 
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
 
Personal characteristics should include:

- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.

We reserve the right to update and amend your job description to ensure it accurately reflects the role.

This is revised advert

FUNDRAISING EVENTS OFFICER

Salary:  £30,000 pa.                                                                              Permanent - Hybrid - Teddington and home

The Down’s Syndrome Association (DSA) aims to create and develop the conditions that will enable people who have Down's syndrome to lead fulfilling and rewarding lives. We are seeking an organised and enthusiastic Fundraising Events Officer to join our fundraising team.

Reporting to the Fundraising and Events Manager, the successful candidate will manage all challenge events in the portfolio.  This includes the planning, organisation, marketing, delivery, recruitment and stewardship of participants and day to day administration for all DSA events.

Candidates should have at least 1 years work experience in Events.

We are hoping to recruit as soon as possible.  Please contact Georgina Lamond to discuss the position and to apply with a covering letter and   CV or apply via the Charity Jobs website.

The closing date for applications is 27/09/2025 and the interviews will take place week commencing 29/09/2025

The Main Responsibilities of the role are

Assist the Fundraising and Events Manager with future event plans and creating and building on our Community Fundraising offer.

Managing the Events Inbox; Replying to all enquiries coming into the inbox.

Sending out application forms via email and any other information requested by the supporter.

Input all application form information onto Saleforce, ensuring GDPR is adhered to at all times. Set reminders on all records – FR chasing, Good Luck emails, Thank You Letter reminders, etc. to keep on top of everyone’s supporter journey.

Assist in the sale of items from the shop- especially Christmas cards, socks and merchandise.

Work closely with the Communications Team to develop promotional plans for each event maximising recruitment and exposure through our newsletter and social media platforms.

Provide support to your team members during particularly busy times (and vice versa) such as Down’s Syndrome Awareness Week.

Attend and participate in events as required.  This may involve occasional evening and weekend work, for which you will receive equal time back in lieu.

To work in conjunction with the Fundraising Team in the production of budgets and in developing and implementing the Events teams strategic plans in order to maximise income and support across our events programme.

Identify and research new opportunities to develop the events programme and maximise income as well as maintaining and extending the existing events which generate a healthy ROI.

Work with the membership officer to develop relationships with members, supporters who participate in events taking responsibility for the supporter journey; providing motivation and encouragement from start to finish to ensure they continue to support.

Evaluate the current processes and procedures with the Fundraising and Events Manager and implement improvements where necessary.

Manage the fundraising pages of the website ensuring copy is up to date and relevant and those events that require extra marketing are featured on the home page.

To undertake any other duties as required by the Fundraising Manager that fall within the grade and remit of this post.

Executive Director Stroke Support

Are you great at building relationships across the health and social care sector and beyond?

The Stroke Association are looking for an Executive Director (Stroke Support) to help guide and inspire the organisation. If this sounds like you, then apply today!

Position: EDT01 Executive Director (Stroke Support)

Location: Home-based (Frequent travel will be required)

Salary: Circa £105k

Hours: Full-time, 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Midnight, Sunday 12 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Lead with purpose and help shape our future

As the Executive Director Stroke Support, you will work with the Chief Executive and wider Executive team, to help guide and inspire the organisation towards a future where everyone affected by stroke is supported to live their best life after stroke.

Ensuring that everyone can access the support they need in a way that suits them is a bold ambition requiring us to transform our culture and ways of working so that we become more agile in the complex and changing external environment. As Executive Director for Stroke Support, you will have a pivotal role in inspiring the organisation to do its best for stroke survivors, harnessing innovation and talent.

You’ll need to connect, convene and enable teams to transform the reach and impact of our operations through service design, digital innovation, and strategic partnerships.

Creating the conditions for teams to think creatively and radically about new approaches, you’ll use meaningful data to sense make and inform decisions that lead to improved beneficiary outcomes. 

You’ll be great at building relationships across the health and social care sector and beyond, applying systems level strategic thinking that will underpin delivery of purpose and what matters most.

If you’re ready to inspire collaboration and lead with vision to deliver impact for all affected by stroke, join us as we step into our next chapter of cultural transformation.

About Us

The Stroke Association is the only charity in the UK providing lifelong support for all those affected by stroke and their families. We provide tailored support services to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.  Finding strength through support.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Executive, Executive Director, Executive Director Health, Executive Director Stroke Support, Stroke Support Direct, Stroke Support Executive Director, Social Care Director, Health, Stroke, Disability.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

What is the opportunity

Balance is seeking a persuasive and positive role model to work with its leadership team and trustees to shape our quality and commercial development. The Quality and Development Manager will occupy a key role in supporting our growth, sustaining our quality standards and growing commercial and income generating activity.

This post is also regarded as development opportunity for a candidate looking to be part of the charity's long term succession strategy for middle and senior managers.

About your values and strengths

You are someone who strenths and values will align with the following attributes:

• You can think on your feet and are consistantly able to bring ideas to the table
• You understand the tension between quality and cost and how to resolve them
• You are able to build alliances and relationships that have sustainable benefits to the charity and its work
• You can exhibit confidence in your colleagues and mobilise their skills and knowledge to drive our quality standards
• You see problems as opportunities and a gateway to new ways of delivering our services and business development

What you can expect from us

• A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
• A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
• That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

• A commitment to training and professional development to support internal progression in and beyond the charity.
• Inclusion in and a 3% employers contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
• Access to a range of discount schemes including Blue Light Card
• Access to the charity's employee assistance programme.
• Access to travel card loan, and bike to work scheme.

About the Role

We are looking for a highly organised and confident Supporter Care Administrator to ​provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team. 

You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.

Key Responsibilities

In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.

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You will:

• Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter. 
• Respond to supporters with empathy and compassion, applying our tone and voice and brand values
• Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
• Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
• Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
• Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
• Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.

About You

You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.

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To be successful, you’ll need:

• Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
• Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
• Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
• Practical experience of databases or customer relationship management systems
• Experience at problem solving with a solution focused approach
• Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
• Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
• Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
• Ability to contribute ideas, approaches and insights that enable innovation

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What We Offer

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Competitive salary and pension

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Department/Directorate Information

The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.​

This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.​

We encourage all applicants to access the job pack attached. 

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Are you experienced in trust fundraising and ready to help make a meaningful impact?

We’re looking for a Trusts Fundraising Officer to join our Income Generation team at the Motor Neurone Disease (MND) Association. You’ll help secure funding from charitable trusts and foundations, supporting our vital work and strategic goals. You’ll manage a portfolio of funders, develop new opportunities, and create high-quality proposals that bring our work to life. You’ll also build strong relationships across teams and ensure accurate and timely reporting.

This is a great opportunity for someone who enjoys writing strong, impactful proposals and is keen to be more involved in building relationships, both internally and externally. You’ll be supported by a collaborative, friendly team and given a diverse portfolio with the chance to shape our future approach and influence how we work. We’re looking for someone who brings a thoughtful, tailored approach to trust fundraising, and who is excited by the opportunity to help us grow.

Key Responsibilities:

• Manage a portfolio of charitable trusts and grant-making bodies to achieve income targets
• Research and identify new funding prospects
• Develop clear, well-structured proposals for low- and mid-value funders
• Build strong internal relationships to support collaborative working
• Deliver timely and accurate reports and updates to funders
• Provide excellent stewardship to funders to support long-term engagement
• Maintain accurate and consistent records of fundraising data
• Contribute to wider team targets as part of the High Value team

About You:

• Proven experience of trust fundraising, meeting income targets
• Strong writing skills, with the ability to tailor content for different funders
• Confident in identifying and researching suitable funding opportunities
• Able to build and maintain positive working relationships internally and externally
• Highly organised and able to prioritise a varied workload
• Strong attention to detail
• Comfortable working both independently and as part of a team
• Skilled in using Microsoft Office and CRM systems (Dynamics 365 experience is desirable)

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with the flexibility to attend more regularly in line with business needs.