Data support volunteer volunteer roles

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

Join Our Team as the Volunteer HR and Volunteering Manager at SUNSHINE!

Are you a proactive HR professional with a passion for volunteer engagement and community empowerment? SUNSHINE—a dynamic start-up charity on the brink of registration—is calling on you to shape a vibrant volunteer culture. As our Volunteer HR and Volunteering Manager, you’ll be the heartbeat of our team, driving everything from recruitment to retention and ensuring that every volunteer feels inspired to make a difference.

About SUNSHINE

At SUNSHINE, we believe that every connection has the power to transform lives. Our mission is to combat loneliness and build resilient, joyful communities through innovative initiatives. As a grassroots charity ready to launch, we’re laying the groundwork for a future where everyone feels seen, supported, and connected.

Your Role as HR and Volunteering Manager

In this pivotal volunteer role, you'll be instrumental in crafting and nurturing our team's spirit. Working closely with our leadership, you’ll develop and implement HR strategies to build, manage, and empower our volunteer community. Your responsibilities include:

• Volunteer Recruitment: Design and execute creative strategies to attract a diverse, dedicated pool of volunteers who are as passionate about our mission as you are.

• Volunteer Onboarding & Training: Develop comprehensive induction programs and training sessions that ensure every volunteer feels equipped, welcomed, and valued.

• HR Policy Development: Craft and refine pioneering HR policies that support a culture of inclusivity, fairness, and excellence within our start-up environment.

• Team Engagement & Support: Foster an environment that nurtures collaboration and celebrates each volunteer's contribution, ensuring ongoing satisfaction and retention.

• Performance & Development: Implement processes for regular feedback, recognition, and continuous professional growth, ensuring our team is constantly evolving.

• Strategic Collaboration: Partner with our leadership to align HR directives with our operational ambitions, establishing a foundation that propels SUNSHINE’s mission forward.

What We’re Looking For

We’re seeking an enthusiastic and resourceful leader who:

• Has a solid background in HR, volunteer management, or a related field, ideally with experience in dynamic, start-up, or non-profit environments.

• Excels in communication and interpersonal skills, with a proven track record of engaging and inspiring diverse teams.

• Possesses a creative mindset and the ability to develop innovative strategies tailored to a mission-led organisation.

• Demonstrates a passionate commitment to social impact and believes in the transformative power of community.

• Is adaptable, resilient, and eager to shape and evolve HR practices in sync with a rapidly growing charity.

Why Join SUNSHINE’s HR and Volunteering Team?

Stepping into this role isn’t just about managing volunteers—it’s about setting the stage for a movement. With your dedicated leadership, you will:

• Empower Change: Build a robust and compassionate volunteer network that is the backbone of our mission to illuminate lives.

• Shape the Future: Establish HR frameworks that ensure sustainable growth, guiding SUNSHINE from its start-up phase into a legacy of social impact.

• Grow and Evolve: Enhance your skills, explore innovative HR strategies, and forge lifelong connections in a collaborative, purpose-driven environment.

• Create Meaningful Impact: Experience the satisfaction of knowing that your efforts enable transformative community projects and bring hope to those in need.

If you’re ready to channel your HR expertise into a role that blends strategic innovation with heartfelt volunteer engagement, we invite you to join us. Let’s build a thriving, supportive community together—one where every volunteer feels valued and every action drives lasting change.

Welcome to SUNSHINE—where every contribution lights the path to a brighter, more connected future!

The International Partnerships Administrator will support the establishment of new study abroad partnerships. This role offers valuable experience in research, administration, and stakeholder engagement within an international context. 

Key Responsibilities 

• Research: Identify potential international partners based on a defined framework. 

• Documentation: Complete internal approval forms in collaboration with academic colleagues and partner institutions. 

• Stakeholder Liaison: Engage with internal and external stakeholders to gather necessary information for partnership development. 

• Travel Coordination: Arrange travel plans for staff visiting prospective partners overseas. 

• Promotional Materials: Create and distribute materials to promote RollaDome All Skate to potential partners. 

• Event Support: Coordinate visits from UK-based and international partners. 

• Data Management: Maintain accurate records of partnership agreements and approvals. 

• Monitoring: Track partnership progress, ensuring documentation is completed and submitted on time. 

• Meeting Support: Minute meetings and follow up on actions. 

• Compliance: Assist with due diligence checks and ensure compliance with internal policies. 

• Communication: Notify stakeholders when new partnerships are approved and update website information. 

Skills & Qualifications 

• Strong research and organisational skills. 

• Excellent communication (written and verbal). 

• High proficiency in Microsoft Office (Word, Excel, etc.). 

• Ability to handle sensitive information with professionalism. 

• Attention to detail for maintaining accurate records. 

• Cross-cultural awareness and sensitivity. 

• Ability to manage multiple tasks and meet deadlines. 

• Previous experience in an office or administrative setting. 

Desirable 

• Experience in the UK Further Education (FE) or Higher Education (HE) sector. 

• Familiarity with partnership development processes. 
  
  Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain international partnership development experience. 

• Develop skills in research, data management, and stakeholder engagement. 

• Contribute to RollaDome’s mission of youth empowerment and international collaboration. 

• Expenses reimbursed for role-related costs. 

RollaDome All Skate is looking for a proactive and motivated Volunteer HR Assistant to support our HR team with administrative duties. This volunteer position provides valuable experience in human resources, recruitment, and employee support. You will assist with managing HR processes, recruitment activities, and employee-related queries, contributing to the smooth operation of the organization. 

Key Responsibilities 

• Assist with recruitment processes, including posting job ads and scheduling interviews 

• Maintain HR records and update employee files 

• Respond to general HR inquiries and provide assistance to staff 

• Support in the onboarding process for new employees and volunteers 

• Assist with employee benefits administration and paperwork 

• Help organize training and development sessions for staff 

• Assist with data entry and HR reporting 

• Support with exit interviews and employee feedback collection 

Skills & Qualifications 

• Strong organizational skills and keen attention to detail 

• Excellent written and verbal communication skills 

• Ability to maintain confidentiality and manage sensitive information 

• Proficient in Microsoft Office (Excel, Word, PowerPoint) 

• Interest in pursuing a career in HR, administration, or management 

• Previous HR or administrative experience is an advantage 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain valuable hands-on HR experience in a nonprofit setting 

• Opportunity to contribute to the HR function in a growing organization 

• Develop transferable skills in recruitment, employee relations, and administration 

• Networking opportunities with HR professionals and charity staff 

• Expenses reimbursed for role-related costs 

Who they are

Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.

The role: What will you do?

● Complete an induction for your role.

● Maintain an awareness of how the local Citizens Advice is operating.

● Plan the board meetings, including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer.

● Read papers for board meetings and attend six board meetings per year.

● Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part, and seeking clarification where necessary.

● Ensure that decisions and actions taken at board meetings are carried out.

● Ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents, and policies.

● Monitor attendance and commitment of all trustees.

● Provide or arrange training or support for trustees if needed.

● With other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience, and knowledge, with an aim to promote trusteeship to underrepresented groups that represent the community.

● Ensure that all trustees receive an induction and the training needed for them to fulfil their role.

● Be proactive in recruiting successors to key positions such as Chair, Treasurer, etc.

● Arrange or provide support and supervision for the Chief Officer, including an annual appraisal.

● Together with the Treasurer, ensure proper management and control of local Citizens Advice finances.

● Together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, at local events, and in the community.

● Work together with all trustees to ensure that the board can:

♦ Set policy and strategy direction, set targets, and evaluate the performance of Citizens Advice Richmond.

♦ Monitor the financial position of Citizens Advice Richmond, ensuring that it operates within its means and objectives, and ensuring there are clear lines of accountability for day-to-day financial management.

♦ Monitor whether Citizens Advice Richmond complies with its governing document and meets the required standards.

♦ Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.

♦ Ensure the service plans for the recruitment and turnover of staff and volunteers.

♦ Review their own work and how effectively they operate, including action for improvement.

♦ Work on specific projects to further the strategic objectives of Citizens Advice Richmond.

What’s in it for you?

● Make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community.

● Meet people and build relationships with trustees, staff, and other volunteers.

● Build on your governance, leadership, and strategy skills.

● Increase your employability.

And they will reimburse expenses too.

What do you need to have?

You’ll need to:

● Understand the type of work undertaken by a local Citizens Advice.

● Understand and accept the responsibilities and liabilities as trustees.

● Be non-judgmental and respect views, values, and cultures that are different from your own.

● Have a good basis of leadership skills.

● Be able to facilitate and lead meetings.

● Have good interpersonal skills.

● Have good listening, verbal, and written communication skills.

● Be able to exercise good independent judgment.

● Have good numeracy skills to understand accounts with the support of the Treasurer.

● Be willing to learn about and follow the Citizens Advice aims, principles, and policies, including confidentiality and data protection.

● Be willing to undertake training in your role.

How much time do you need to give?

You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.

Valuing inclusion

Their volunteers come from a range of backgrounds, and they particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities

MUSLIM VOLUNTEER MENTOR

Can you offer your support to a young person via mentoring?

FCCT are looking for volunteers to play a supportive role by actively mentoring young offenders (aged 15-30 in HMP/YOI Feltham) and to offer support under the ‘7 pathways to Reducing Reoffending’:

FCCT offer support under the seven pathways to reducing reoffending including signposting to relevant organisations:

• Accommodation
• Education, Training and Employment (ETE)
• Health
• Drug and Alcohol Misuse
• Finance, Benefits and Debts
• Children & Families
• Attitudes, Thinking and Behaviour.

Our aim is to help young people overcome hardships and make the positive transition back into wider society and to help to reduce reoffending rates.

Scope of Volunteer Main Role and Duties (not exhaustive):

Mentoring Arm:

1. Work through a ‘Discharge List’ systematically, cross referencing with the Operations Manager, so as not to duplicate any work or contact with the young people (primarily of Muslim faith).
2. Hand out and (where needed) help complete ‘Survey Questionnaires’ given to young people from the ‘Discharge List’, in order to ascertain what type of job or education sector the young person would be interested in going into. Forms to be given to the Operations Manager afterwards.
3. Follow up with a one-to-one session – register the young person to the FCCT programme and completing relevant paperwork, which will include our ‘Client Profile Form’ and ‘Consent Form’.
4. Update a shared ‘Client Spreadsheet’ which will be used to capture data information, as to the young people that FCCT are engaging with.
5. Identify relevant Mosques etc for the young people to attend post release and contact said religious establishments, to understand their referral criteria and then make relevant referrals, where required.
6. Collect testimonials from the young people in relation to the support FCCT have offered them.
7. Mentoring of young people 
8. Make or facilitate family contacts for resettlement purposes, in relation to the young people.

We are looking for individuals who demonstrate the following attributes:

• Commitment: Shows commitment to the organisation, its values and its clients, understanding that the building of trust and consistency is key, in terms of the clientele FCCT work with.
• Communication: Communicates well both verbally and in writing. An ability to communicate effectively with young people would also be an added benefit.
• Resilience: Demonstrates patience and understanding in the face of challenges.
• Professionalism: Complies with all FCCT policies and procedures, particularly regarding Safeguarding, GDPR etc.
• Non-judgemental: Demonstrates empathy and openness and does not impose personal values or conscious or unconscious bias.
• Solution focused: Can help to identify issues and meets challenges with optimism and offers solutions, seeing them as an opportunity to learn.

Training and Support

We will provide all the necessary training. Training will be provided on an ongoing basis and volunteers will be given a full induction of the organisation and how the projects run. Volunteer expenses will be paid.

Time Required

FCCT ask for a minimum of 8 hours a month. Due to the flexibility of the role, the hours can be distributed over different days between the core hours of 9am - 5pm, including Sundays.

Benefits for Mentors Include

Volunteer Expenses will be paid

Training given, which includes modules such as an Introduction to Mentoring, The Criminal Justice System, Communication Skills etc

FCCT staff can provide references for other job/opportunities

Client front-facing work with people with complex needs

Liaison with statutory agencies within the prison

Liaison with community organisations

Liaison with other volunteers

Student Placements

The Senior Researcher in an Initial Research Team is the operational lead for one
particular project at a time, they will work with the Research Manager and within
the Initial Research Framework in order to plan and execute the research. At the
conclusion of research projects the Senior Researcher is responsible for providing
an accurate research report which allows for consideration as to what happens
next with the research inline with our organisation's purpose.The role of Senior
Researcher is key in our organisation's progress and overall positive output as it is
the starting point for all of our work. It is therefore important Senior Researchers
are committed and capable.

Responsibilities may include:

• To oversee and take part in the planning and execution of initial research projects

• To supervise a team of approximately 4 research volunteers, delegating and creating tasks according to the research plan

• To work with and support the Research Manager, ensuring task coordination across platforms such as ClickUp and a high level of communication across the team 

• To ensure outputs such as literature reviews and surveys are completed to the highest standard possible, in line with ethical considerations if relevant

• To comply with and advise on using the OSCOLA referencing system

• To organise analysis of Freedom of Information request data sets

• To collaborate with the rest of the team and the RM to provide an internal research report at the end of the research project, including a summary and key recommendations for next steps

• To conduct 1-1s and lead team meetings where necessary

• To regularly communicate with team members about their task progress, welfare and support needs

Required experience and qualifications:

• To have experience in supervising or managing a group of people

• Clear communication skills and a demonstrable level of academic writing to a high standard 

• In depth knowledge of qualitative research methods and secondary data analysis, quantitative experience a plus

• To have knowledge on children’s human rights in the UK and other related areas

• To have an undergraduate degree, master’s degree a plus, in a related subject

A Little About Us!

Youth Advantage UK is a research-led, un incorporated un registered charitable organization. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!

Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organization. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

What we offer!

Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organization who is looking to help young people in the UK.

Canine Partners is looking for a Volunteer Photographer to photograph newborn litters, dogs in training and partnerships as well as event photography

By volunteering you will:

• Have the opportunity to work with dogs
• Be able to meet like-minded people
• Gain practical experience in the event, dog and puppy, brand/corporate and portrait photography
• Build your own portfolio  

‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs’

What is involved

• Adhoc photoshoots which will primarily be based at our National Training Centre but may also be on location.
• Opportunity to photograph newborn litters, dogs in training and partnerships as well as event photography.
• Editing images for use within promotional materials and on digital channels
• Images taken will be licenced for use and owned by Canine Partners.

What we require from you

To be a professional photographer or be able to show us a portfolio of experience in one or more of the following photoshoots:

• Events
• Pet photography (Dogs specifically would be ideal!)
• Brand/corporate
• Portraits
• Photojournalism and documentary
• Editorial
• Access to own digital photography and editing equipment, but we can give access to our studio and photography equipment if required
• To be proficient in editing photographs.
• Not an essential but ideally be able to do studio photography, this would include editing white background and cut out PNGs for use in design.
• Understand that it will involve adhoc photography jobs, dependent on needs of the charity
• Ideally be local to or able to travel to the National Training Centre
• Comfortable with indoor and outdoor photography
• Have knowledge of GDPR and consents/permissions
• Be comfortable with us completing a DBS

Support and Training

• Reimbursement of pre-approved expenses if requested
• Invitation to join our Official Canine Partners Community Facebook Group
• A point of contact who will support you in your role
• Volunteer clothing and ID badge

Location

To be based near or willing to travel to Canine Partners National Training Centre, Ashby Road, Loughborough, LE12 9SR.
On shoot locations possible to be agreed upon.

Other locations across the UK will also be considered but please note, these will be on an adhoc basis dependent on need of photography in that area so opportunities may be fewer.

About Trans Celebration

Trans Celebration is a trans-led, grassroots human rights and community organisation based in the UK, committed to advocating for and uplifting the voices of trans and gender-diverse communities. Through monthly campaigns, creative initiatives, and community events, we celebrate trans joy and increase awareness of gender diversity using platforms like fashion, beauty, and the arts.

We’re looking for a skilled Newsletter Volunteer to help us communicate our mission, campaigns, and events through engaging email marketing.

Job Summary

As the Newsletter Volunteer, you will support the creation and execution of email campaigns that promote Trans Celebration’s initiatives and community resources. This role is perfect for someone with experience in email marketing, CRM systems, and content creation who wants to make a meaningful difference while expanding their portfolio.

Key Responsibilities

• Create and manage email marketing campaigns that align with Trans Celebration’s mission and outreach goals.

• Write compelling content and calls-to-action for newsletters, updates, and promotions.

• Design and format newsletters using Mailchimp or similar tools, ensuring mobile responsiveness and visual appeal.

• Ensure clarity, accuracy, and consistency in messaging and layout.

• Develop and maintain segmented mailing lists for different campaign targets.

• Implement best practices in deliverability, personalisation, and A/B testing.

• Monitor and analyse campaign performance to inform future strategy.

• Ensure compliance with GDPR and anti-spam regulations.

What We’re Looking For

Skills & Experience:

• 2+ years of experience in email marketing and automation platforms (e.g. Mailchimp, HubSpot, Salesforce).

• 1+ years of HTML5 experience for customisation and formatting.

• Proficiency in Adobe Illustrator and/or CorelDRAW is a plus.

• Strong understanding of CRM strategy, list segmentation, and customer journey mapping.

• Excellent grammar, writing, and proofreading skills.

• Familiarity with GDPR and CAN-SPAM compliance.

Personal Attributes:

• Detail-oriented and organised with excellent time management.

• Self-motivated and able to work independently.

• Strong communication skills and collaborative mindset.

• Passionate about trans rights and inclusive communication.

• Comfortable working in a remote environment and taking initiative.

Work Environment

• On-site with flexable hours.

• Collaborative team with supportive leadership and mentorship opportunities.

Language Requirements

• Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

• A cover letter explaining your interest and relevant experience.

• A current CV or resume.

• At least two samples of email campaigns or newsletter content you've worked on.

As a volunteer Senior Administrator, you will play an essential role in supporting the operational activities of RollaDome All Skate. You will assist with office management, scheduling, data organisation, and helping ensure that administrative tasks are completed efficiently and effectively. 

Key Responsibilities 

• Provide administrative support to senior leaders and staff. 

• Manage scheduling of meetings, events, and appointments. 

• Organise and maintain office filing systems and records. 

• Handle inquiries and provide customer service to stakeholders. 

• Assist in the preparation of reports, documentation, and presentations. 

• Ensure smooth communication between departments and external partners. 

Skills & Qualifications 

• Interest in business administration and organisational processes. 

• Strong organisational skills and attention to detail. 

• Good communication skills, both written and verbal. 

• Comfortable with Microsoft Office and basic digital tools. 

• Ability to work effectively within a team and independently. 
   

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain practical experience in administration and office management. 

• Develop organisational and problem-solving skills. 

• Make a meaningful contribution to a community-focused initiative. 

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.

Role Overview

As the L&D Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key ResponsibilitiesLeadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
•  
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
•  
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigor.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Why Join QuilomboUK?

• Purpose: Design programs that directly contribute to equitable workplaces and social justice.
• Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
• Culture: Join a team that values curiosity, courage, and collective growth.
• Flexibility: Enjoy remote work autonomy with supportive collaboration.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst

About Pain Concern

Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work.

All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life changing results

Role purpose

We are seeking highly motivated individuals to join our social media team to help raise awareness of chronic pain and the work of Pain Concern to reach more people in need of the support we offer.

What you would be doing

• Help develop social media campaigns and day-to-day activities;

• Manage presence in social networking across all platforms;

• Prepare graphics for sharing across channels

• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.

• Scheduling and posting social media content 

• Capture and report on monthly data from across all social media platforms

Is this role right for me?

We are looking for an individual who possesses some or all of the below experiences, skills and qualities.

• Excellent communication skills

• Good knowledge and understanding of social media platforms

• Knowledge of marketing

• Strong IT skills and knowledge of MS Office

• Attention to detail

• Knowledge of / interest in pain and long-term conditions 

Availability and location

• Minimum 2-4 hours per week

• Volunteer from our office at Newcraighall Road, Edinburgh EH15 3HS or from your own location

Benefits to you

• Experience volunteering as part of a friendly team

• Meet new people

• Build on your employability skills

• Training and a dedicated volunteer line manager looking after you

• A job reference after 3 months of volunteering.

• Satisfaction of giving a valuable service to the community

• On-site car parking

• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy

How do I apply?

For more information, please visit our website

Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.

What is a Branch Treasurer?

There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.

What would you be doing?

• Maintaining and reconciling local bank accounts and recording transactions
• Supporting divisions to manage their local finances.
• Making and recording all authorised payments
• Preparing year end accounts and financial statements including arranging an independent review
• Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
• Identify and manage the return of any surplus monies from grants as appropriate.
• Providing reports to the branch committee and to SSAFA’s Central Office
• Maintaining accurate records using our on-line finance management system
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Gain experience of holding a responsible role in a well-respected charity
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Reimbursement of out-of-pocket expenses
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from the branch Chair and the Finance team based as our central office.
• Access to a range of e-learning courses
• Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of financial administration
• Good written and spoken English.
• Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Willingness to use our on-line banking and on-line finance management system (this is covered in training)
• Reliable attitude: contact volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to gravel to meetings etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!

What is a Divisional Secretary?

The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.

What would you be doing?

• Acting as the first point of contact for SSAFA in the local area
• Taking enquiries from potential clients and potential volunteers
• Matching new clients to available caseworkers
• Supporting caseworkers, particularly new volunteers
• Working with the local publicity officer to promote SSAFA locally.
• Providing reports to the local SSAFA branch and to SSAFA’s Central Office
• Maintaining accurate records on our on-line case management system
• Coordinating SSAFA Visitors and Helpers (if applicable)
• Organising local meetings to keep all volunteers up to date with the latest training and information.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses
• Local induction
• Support from the branch secretary.
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No*

*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.