We are looking to recruit a Conference & Events Coordinator (Programmes) to join our friendly team to help strengthen FIGO’s Events team to develop an expanding portfolio of large-scale and high-profile Congresses and events, and to help develop a long term FIGO Congress and events strategy.  This involves day to day interaction with FIGO Committees and Working Groups, FIGO Member Societies, Regional Federations, Supporting Organisations (e.g. the WHO and UN) and events venues and suppliers around the world.

This is a fixed term appointment (until December 2021) subject to annual performance review.

The International Federation of Gynecology and Obstetrics (FIGO’s) vision is that women of the world achieve the highest possible standards of physical, mental, reproductive and sexual health and wellbeing throughout their lives. The International Federation of Gynecology and Obstetrics (FIGO) is the only organisation that brings together professional societies of obstetricians and gynaecologists on a global basis. For over 60 years FIGO has collaborated with the world's top health and donor bodies. FIGO currently has Member Societies in 132 countries/territories. FIGO is dedicated to the improvement of women’s health and rights and to the reduction of disparities in healthcare available to women and new-borns, as well as to advancing the science and practice of obstetrics and gynaecology. FIGO pursues its mission through advocacy, programmatic activities, capacity strengthening of Member Associations, education and training.

The successful candidate will have the following skills and experience:

General and professional education 

Essential

• Degree level qualification (or equivalent work experience in a related area)

Knowledge and experience

Essential

• Experience of working on conferences / events (both planning, and on-site)

• Experience of working with event organisers and other event suppliers

• Experience of working with senior academic committees / groups and high-profile individuals

• Experience of working within an internationally focused, membership led organisation

Desirable

• Direct experience of organising international conferences / events e.g. within not for profit, medical, scientific or academic sectors

• Experience of working with international contacts and flexibility with regard to working with contacts in disparate locations and time zones

• Experience in coordinating scientific programme of large events

Skills, abilities and attributes

Essential

• Proven ability to work with a diverse and cross-cultural range of stakeholders

• Excellent interpersonal skills

• Excellent organisational skills and strong attention to detail

• Adept at proactive planning and forward thinking

• Ability to prioritise and manage multiple tasks concurrently

• Excellent writing and communication skills

• Excellent marketing and promotional skills

• Confident use of Microsoft Office (Word, PowerPoint and Excel)

• Flexible and creative problem solver

Desirable

• Ability to communicate in a second language would be an advantage
• Experience in different accreditation schemes in medical field
• Knowledge of event management software, video conferencing software, virtual events platforms
• Project management skills

Any other requirements applicable

Essential

• Willing to travel internationally as required

BENEFITS (following successful completion of probation period)

•Optional  life assurance &  income protection available

•Pension - Up to 10% employer contribution available

•Season ticket loan available

• Optional dental and health insurance benefits

PLUS

•25 days annual leave (plus Bank and Statutory holidays and any working days between Christmas Day and the first working day in January) & other days e.g. Moving Day.

•Flexible working hours

•Employee assistance programme

HOW TO APPLY

To apply for this position, please review the additional documents and then send your CV and  cover letter outlining your experience via the 'Apply with Charity Job' button. Please note that applications without a cover letter may not be considered. Please note that only those candidates who have been shortlisted will be contacted.

•Closing Date for applications :12 noon on Friday 17th July 2020

•N.B. Interviews will take place on 23rd July 2020 via Zoom.

PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION).

Job Purpose

As Interim Digital Integration Manager, you will be responsible for the successful onboarding
and delivery of priority data integration projects over the next six months to deliver effective and predictable digital engagement experiences for our campaigners and other supporter groups.

Key Responsibilities

• Provide technical expertise working with cross-functional teams and third parties to help onboard and project manage delivery of a range of digital integration projects, implementing an industry standard digital project management methodology.
• Manage the end-to-end process for digital integration projects including planning and defining the scope of work, stakeholder engagement, resourcing, tracking, budgeting, risk analysis and project managing implementation. This includes translating requests into tasks for internal teams and external agencies.
• Accountable for digital project delivery to cost, time and quality parameters, including the development of robust monitoring and evaluation processes to continuously improve delivery.
• Work collaboratively with colleagues to accurately scope digital solutions, researching best practice, platforms, tools and technology to meet the charity’s objectives. This includes exploring and testing the potential of digital to enhance the development and delivery of our services, campaigns or fundraising offer.
• Across projects, work closely with relevant teams to ensure website content is optimised for SEO and we’re ‘data smart’ – optimising data and data capture opportunities to deliver insight-led growth and a great online experience for all our audiences.
• Work closely with the IT, CRM and Information Governance teams to ensure digital systems are secure, aligned with the technical enterprise architecture and business continuity is maintained.
• Advise on the technical roll-out of new products and/or features to maximise the potential from our digital engagement platforms.
• Across platforms, establish the best scalable solution for the charity, including identification of areas that can be automated. 
• Cut through the ambiguity and identify the core issues to help improve internal practices.
• Have fun and challenge yourself at work, model the charity’s values and abide by our policies and practices

Other Duties:

• Observe and comply with Independent Age policies, including key policies and procedures on Confidentiality, Data Protection, Health and Safety, Safeguarding and Information Technology.
• Ensure that all digital activities adhere to charity law, compliance/best practice, including data protection, marketing consent, vulnerability and accessibility.
• Undertake other reasonable duties as directed by the Head of Brand & Marketing, and/or Director of Policy & Communications as new needs emerge.
• This role may require occasional travel and overnight stays.

Job descriptions are not exhaustive and the post-holder will be required to undertake other duties commensurate with the level of the role.

Independent Age is committed to equality of opportunity and to eliminating discrimination and all employees are expected to adhere to the principles set out in our Equal Opportunities Policy.

Independent Age is committed to safeguarding and we expect all colleagues to share in this commitment. As part of our recruitment and selection process, we require a DBS (Disclosure and Barring Service) check for all individuals who work with our service users.

Experience & Knowledge

• Sufficient management experience in a technical integration context with strong communication skills.

• Experience of managing digital platforms and integration projects for a charity – from technical expertise to how we map user journeys and display content.
• Proven track record of CMS integration projects (ideally including Drupal).
• Background in development and technical project management.
• Strong ability to build relationships, influence and collaborate across an organisation and with third party suppliers.
• Ability to work independently and under pressure.
• Strong knowledge of legislative frameworks and governance related to digital best practice, database systems and The Data Protection Act.

• Expert knowledge of current digital landscape and emerging trends.
• Ability to provide structure in a rapidly changing environment.
• Highly motivated and with a positive attitude.
• Seeks out opportunities on a continuous basis to enhance the customer/supporter experience as they arise.

Nugent is one of the leading charities in the North West of England. We fulfil a major social welfare role by providing care to people of all ages and acting as a major employer.

We are currently recruiting for: Fundraising & Marketing Administrator

Hours of work: 37 hours per week

Location of role: Edge Lane, Liverpool 

The Fundraising, Marketing and Communications Team have a crucial role to play in delivering the income generation targets that will help support some of the vital work that Nugent does to support the vulnerable and less advantaged in our communities across the North West region, through our schools, homes and community services.

To achieve success for our service users we need a team of driven and ambitious professionals to complement our current team, people who can lead in their fields of expertise, support our services and help us be outstanding.

This exciting opportunity role will support our Fundraising & Marketing team with administration of databases and the MS projects planning system, in the development, planning and execution of fundraising activities and supports the stewarding of challenge event participants.

The successful candidate will support our events, support with the management of our projects and oversee the data input for our dashboards and reporting databases.

What we offer:

• Salary of £18,371- £19,892 per annum
• Group Personal Pension Scheme
• Life Assurance Scheme
• Competitive Terms & Conditions
• Career Progression opportunities

Closing Date for completed applications 10:00am on Thursday 16th July 2020  

Formal interviews will be held on Wednesday 29th July 2020

We are an Equal Opportunities Employer and encourage applications from underrepresented groups.

Nugent actively promotes the safeguarding of vulnerable adults, young people and children.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The brilliant Individual Supporters Team at Crisis plays a key role in our successful and innovative Fundraising Programme – raising in excess of £30m per year. The team is vital to the long-term income growth of the organisation, recruiting new individual supporters and increasing the engagement of existing supporters through an audience – led communications programme of diverse channels and products.

About the role
As Year Round Giving Manager, you will develop and deliver strategies informed by insight to achieve increasing levels of net income and lifetime value for the Individual Supporters Team, through year-round activities. This will be delivered in accordance with the organisation’s plans for growth in sustainable income from new and existing supporters, through a planned programme of targeted acquisition and retention activities.

About the role
As Year Round Giving Manager, you will develop and deliver strategies informed by insight to achieve increasing levels of net income and lifetime value for the Individual Supporters Team, through year-round activities. This will be delivered in accordance with the organisation’s plans for growth in sustainable income from new and existing supporters, through a planned programme of targeted acquisition and retention activities.

About you
To be successful in this role you will be comfortable working in a fast paced environment and have extensive experience of strategy and planning of large-scale direct marketing programmes including donor acquisition and retention programmes across a range of media. As well as a detailed knowledge of print production and mailing techniques.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 26 July 2020 (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Call and Care Manager (CQC Registered Manager)     

Employer: Dementia Concern

Salary: £30,000 to £32,000 per annum

Hours: 35 hours per week

Responsible to: Operations Manager & CEO

Responsible for: Up to 15 Care Attendants

Are you a Registered Care Manager looking to work with a long-standing local charity supporting people living with dementia in Ealing and their carer?

The Dementia Concern Call & Care service offers respite care for carers through providing social interaction and activities to people living dementia through a dedicated team of Care Attendants. We are looking for a registered manager with the drive and ambition to take the service forward. The ideal candidate must have excellent communication and commercial acumen.

Dementia Concern has been providing services for people living with dementia and their carers for more than 25 years and prides itself on providing innovative and high quality services. This post is an opportunity to specialise in a growing field working with a diverse and highly experience team.

Purpose of the Post

The main purpose of the post is to manage the home respite of the charity Call & Care service. Call & Care is a CQC registered service and provides a respite service for carers while providing social stimulation for persons living with dementia. It is paid via the client’s eligible benefits or from their own personal means.

The role also involves working alongside the Volunteer Coordinator who organises a free Carer’s Short Breaks service within the borough. Both roles are part of the grant funding which provides the CQC-registered Call & Care Service and a free volunteer-led sitting service for those living with dementia and their carers. 

Both elements of the Carer’s Short Breaks programme are referred via Ealing Social Services.

The main tasks of the post are to:

• Provide effective management of the day-to-day operations of the Call and Care Service
• Co-ordinate referrals and carry out assessments, including risk assessments, for people with dementia and their carers
• Undertake reviews of the needs of service users
• As registered manager ensure that Call & Care complies with all relevant requirements including Health & Safety and the registered service standards laid out by the Care Quality Commission
• Ensure agreed policies and practices are followed and develop new and updated policies and procedures in consultation with the CEO and support of the HR Manager
• Prepare rotas, check and approve timesheets and annual leave requests
• Maintain good records and statistical systems in accordance with the requirements of both the organisation and funding bodies to achieve targets
• Manage the budget for the service and ensure value for money for service users and the organisation
• Liaise with other colleagues and relevant agencies on the specific needs of service users and share information if requested
• Take responsibility for resolving service failures and complaints and reporting these to the CEO
• Support the development of an improved database for the service
• Monitor and evaluate the performance of Call & Care including outputs and outcomes 
• In conjunction with the CEO develop the service and identify new marketing opportunities
• Provide regular reports to the CEO, the Board of Trustees and relevant

Staff Management

• Provide effective line management of Call & Care staff including the recruitment, induction, supervision and appraisal of Care Attendants 
• Identify and review development opportunities, which will enhance the personal and professional competence of staff and service 
• Oversee relevant training for all staff 
• Plan, allocate and review the work of Care Attendants through their regular one-to-one supervision 
• Arrange and chair regular team meetings for Call & Care staff

Other Duties

• Provide out-of-hours emergency support through an on-call system
• Keep up to date with national and local trends and developments affecting people with dementia and their carers 
• Promote the organisation and its aims externally
• Work in partnership with other organisations to promote awareness of dementia
• Attend meetings, training and conferences as required
• Carry out any other duties which may arise from time to time and are appropriate for the level of the post as directed by the CEO.

Person Specification Essential

• NVQ 4/QCF Level 5 in Health and Social Care or willingness to work towards this
• At least 2 years’ experience of managing and supervising staff in a domiciliary setting
• Experience of assessing service user needs and carrying out risk assessments
• Understanding of Personalisation and its impact on direct service delivery
• Knowledge and understanding of CQC regulatory framework
• An interest in the field of Dementia, the process of ageing and social care
• Capacity to work with service users, carers and the public
• Proficient IT skills including knowledge of databases, rota systems and supporting on-line impact reporting and CQC rating
• Good time management skills and ability to work to tight deadlines
• Willingness to work outside normal working hours (on rota system).

Desirable

• Experience of working as a CQC registered manager
• Experience of running a home care or respite service
• Commercial awareness and ability to understand and manage budgets
• Experience of monitoring, evaluating and auditing
• Ability to communicate well within writing and verbally
• Educated to degree level

Applying for the Vacancy

Please ensure you read through all the information enclosed, including the job description and especially the person specification: the latter will be used as the selection criteria.

A maximum of one A4 sheet of additional information may be added to the application form.An application form is required, but CVs can be submitted as supplementary material. 

I hope you find this information useful and you decide to make an application.

Please ensure that your application and equality & diversity monitoring form reach us by no later than 5pm Wednesday, 29th July, 2020 if we receive a high volume of candidates we may move the closing date forward and if we receive too few replies, we will extend the closing date.

Individuals offered the position will have to undergo an enhanced DBS check. 

Mary Burden

HR Manager

I am thrilled to be supporting a mental health charity based in Norwich, who support, care and campaign for positive change. As Head of Marketing (Engagement) the purpose of this role is to identify and engage new supporters to achieve a range of objectives. You will look to maximise Income Generation and gain more visitors to the website.

This is a newly created role, in a restructured team that brings marketing and fundraising together. You will be an influential manager in the organisation, supporting the overall charity's strategy and in addition line manage a team of 3, including a Digital Communications Officer the Website & Systems Officer and Supporter Recruitment Officer.

The ideal candidate:

- Line management experience and a confident leader

- Experience leading and implementing successful marketing strategies which draw heavily on digital marketing.

- Charity sector experience is not necessary, but someone with a commercial mindset who has worked in marketing is necessary.

- Good technical knowledge of marketing databases.

The charity's supporters have grown substantially in the last 4 years, and in the first week of lockdown the charity had 1000 supporters come through. They are in a brilliant position and are looking for someone to continue with this strength in support.

The role is based in Norwich , close to the train station. You will need to be in the office minimum 3 days a week, with 2 days flexible to work from home.

Salary £32,018

How to apply:

CV only application. Please e-mail your CV (no longer than 2 pages) to [email protected] for more information.

The firm closing date is Monday 6 th July . However, please get in touch sooner rather than later to avoid disappointment, as the charity will review applications on a rolling basis.

Interviews to take place mid-July, via zoom/ video.

Please note only suitable candidates will be contacted.

The  role Data Manager, reporting to the Head of Supporter Marketing, will transform the way The Children’s Trust uses data to drive decisions. Responsible for developing, managing and maintaining the newly implemented CRM database (thankQ), you will have a pivotal role in embedding the system, and in providing accurate and insightful data to underpin fundraising and marketing campaigns.

Manage and develop the CRM database:

• Develop, manage and maintain CRM database (thankQ) and proactively identify areas for improvement in data management.
• Ensure we collect and maintain high quality data and be responsible for data hygiene.
• Drive system and process improvements that will enhance data processing, reporting and insight.
• Map out and document key processes.
• Act as a systems expert to provide specialist technical support for CRM to users.
• Manage access permissions and privileges, monitoring user access and security.
• Liaise with Head of I.T. & Transformation and the Digital Manager, to ensure CRM architecture is aligned and integrated with other systems.

Reporting, analysis and insight:

• Maximise our ability to make evidence based decisions through data gathering and analysis, to unlock the value of supporter and professional data, and drive income and engagement.
• Work with teams to identify and develop measures to monitor and model performance.
• Develop models to help forecast and predict performance.
• Assist users with reporting and develop more advanced reporting.
• Provide financial reporting to reconcile donations received by the Finance Team including Gift Aid
• Undertake bespoke pieces of reporting and analysis, drawing out insights and recommendations.
• Identify opportunities to streamline communications to supporters for deeper engagement.
• Identify and analyse key trends in giving patterns to help with the overall Fundraising Strategy.
• Analysis of lifetime value for donor recruitment.
• Develop KPIs and dashboards aligned to department priorities.

Data selections and targeting:

• Work with teams to advise on targeting and selections, in line with campaign objectives.
• Deliver supporter selections for teams.
• Proactively identify opportunities that improve performance of campaigns and lifetime value.

• Identify opportunities to streamline communications to supporters and facilitate deeper engagement.

Managing imports and exports from CRM:

• Develop and manage import and export of data to and from CRM.
• Cleanse data prior to importing and run routine quality checks on imported data.
• Managing HMRC Gift Aid submissions and in-house Direct Debit claim process.

Training and empowering CRM users:

• Provide training and advice to all users.
• Advise on best practice for the use of the CRM.
• Create and administer user access and permissions.
• Develop and maintain training manuals.

The Service Manager we are seeking to run our Neighbour Mediation Service must be a dynamic, resourceful and self-motivated individual to be able to run an efficient, productive service across several London boroughs. The organisation provides conflict resolution including, Neighbour, Family, Community, Youth, Workplace mediation and Restorative Justice.   

We are seeking a Finance Manager to manage the charity’s finances ensuring good financial controls are in place and that sound and appropriate practices are maintained. The post-holder will advise the leadership team on all matters relating to the financial performance of the organisation and provide management information for the Heads of Department and Board of Trustees.

You will have:

• Experience of managing charity finances, and be qualified in any of the following:
  • ACA, ACCA, CIMA or CIPFA.
• Experience of sound financial management and budgeting and monitoring performance through financial reports and key performance indicators.
• Highly effective people management skills – able to manage, develop and motivate staff, both individually and in teams, to achieve a high level of performance
• A management style which is empowering and supportive

Designability is an independent charity that enables disabled people to live with greater independence. Our expertise is in user-centred design, creating products with and for disabled people to improve and enrich their lives. All of our work is funded by voluntary donations.

The number of disabled people in the UK is growing each year and our products are now needed more than ever. We deliver choice by involving disabled people across our organisation and throughout the design process to create innovative product solutions not available elsewhere.

You will be joining a small team which includes mechanical and electronics engineers, workshop technicians, product designers, occupational and physiotherapists, fundraisers, researchers and administrators.

Designability was recently awarded second place in the ‘Best Charities to Work For 2020’ list by Third Sector which is a reflection of our team highly rating the fact that we encourage activities that create strong teams and foster good personal relationships. Our staff also stated their confidence in Designability’s leadership and strategic planning.

This role will initially be home working until circumstances allow working at our office in Bath.

The University of Bath provide us with recruitment support and applications are made through the University of Bath Jobs website. We choose to follow many of the University of Bath’s human resources policies. However, Designability is a fully independent charity and our staff contracts are not with the University.

We are seeking a Carers Service Manager to cover maternity leave for up to one year.  This exciting opportunity will provide the right candidate with a chance to develop their leadership and management skills in a well-established carers charity in Central London.  The successful candidate will have previous experience of managing teams in a social care setting and will have extensive knowledge of the Social Care Act 2014 and experience in carrying out carer's assessments.

Salary: £31,000

Hours: 37.5 hours per week

Job Type: 12 months maternity contract

Location: Homeworking and City of Westminster and Royal Borough of Kensington and Chelsea, London

Application deadline: 21st July 2020

Interviews: w/b 3rd August 2020

Duties will include

• Ensure the smooth running of the Carers Hub and any other services in allocated boroughs, including planning, assigning and overseeing work to ensure contract targets are met
• Line manage front-line staff of 4 Caseworkers (3 in Westminster, 1 in Royal Borough of Kensington and Chelsea)
• Coordinate a regular programme of training for carers.
• Work with the Communications and Marketing Officer to devise excellent and relevant content for carers' events 
• Lead on actively developing strong relationships with local organisations and external stakeholders
• Lead on relationships with sub-contracted and partner organisations 
• Lead on delivering training about carers to professionals as required, including giving presentations, in partnership with carers.
• Ensure that carers’ rights, needs and views are included in all relevant local strategies and initiatives.
• Facilitate the coproduction of activities with carers through a variety of methods.
• Manage a demanding level of administrative work to a high standard
• Undertake a limited amount of direct work with carers – carry out detailed carers assessment and support plans that address carers’ needs in line with the Care Act 2014.
• Carry out casework with carers, including liaising with other agencies such as Local Authorities, NHS bodies and other voluntary organisations.

Person Specification 

Please write a covering letter detailing how you meet the criteria below – give examples of your work.  Candidates who do not provide a covering letter covering these points may not be shortlisted.

1. At least three years’ experience or working in the voluntary or charity sector.
2. Experience of public-facing service or project management in a similar field of work.
3. At least two years’ experience of line-managing teams of frontline staff.
4. Experience of building external partnership relationships through outreach, networking and influencing.
5. Substantial experience of working with a diverse range of clients with differing levels of needs.
6. Substantial experience of managing own caseload including maintaining detailed case notes.
7. Ability to balance a range of tasks with competing demands.
8. Ability to build, coach and manage effective teams.
9. Excellent IT skills, including use of Microsoft programmes and working with databases to run reports.
10. Ability to manage a high level of written and administrative work, including report-writing for a range of audiences.
11. Presentation skills.       
12. Knowledge of issues affecting unpaid carers.
13. Knowledge of relevant legislation, including the Care Act 2014, GDPR and Safeguarding.
14. Flexible, positive approach to work in a small team.
15. Passionate about providing high quality services to carers.
16. Proactive working style, attention to detail.
17. Commitment to equality and diversity.

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

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Marketing and Communications Officer 

• Working hours: part-time (3-4 days per week)
• Location: CSC’s offices in Bethnal Green (Home working while coronavirus restrictions are in place)
• Salary: circa £26,000 pro-rata
• Reporting: direct report to the Head of Programme Funding
• Duration: Fixed term contract up to 30th June 2021, renewable dependent on funding

Consortium for Street Children (CSC) is the global network that raises street children’s voices, promotes their rights and improves their lives. We do this through advocacy, research and network development. We have 140+ members working in 130 countries around the world. Our Network comprises small and grassroots NGOs and large international NGOs.

Job summary

We are looking for a committed and passionate Marketing and Communications Officer to join our ambitious team working to improve the lives of street children. You will be a pivotal member of the team, helping to communicate our work to a diverse range of audiences and attract and maintain support.  

You will contribute to our sustainability through seeking new partners and funders, using your marketing skills to highlight the issues affecting street children and bring people closer to our cause.

In your role as communications focal point, you will ensure our messaging is engaging and consistent across our digital, printed and multimedia; develop and strengthen how we talk about our work; and put the interests of street children at the heart of all our communications.

Specific responsibilities

1. Marketing

Attracting support

• Supporting the Head of Programme Funding and other members of the team with proposals to major institutional donors and trusts/foundations, conveying our work and our impact in a compelling and accessible way
• Developing high quality digital and print materials that make supporters feel close to our work and help us reach new audiences
• Supporting the Chief Executive with approaches to major donors and corporates, fundraising events and other initiatives to attract support

Donor care

• Developing impactful communication materials including reports, case studies highlights of our work and monthly supporter updates that magnify the stories of street children
• Making sure that our supporter database (Salesforce) is maintained to manage donor relationships efficiently, and that gift aid, contact preferences etc. are consistently up to date
• Writing and finding new engaging ways to reporting back to our major strategic donors
• Processing and acknowledging donations to build a strong and loyal supporter base.

Business Development

• Researching organisations, trusts and foundations and individuals who may be interested in partnering with CSC, particularly those who provide unrestricted funding
• Drafting donor profiles and briefing the Head of Programme Funding and Chief Executive on funding opportunities
• Maintaining the calendar of applications and ensuring all opportunities are followed up

2.   Communications

• Feeding into and delivering a communications strategy to ensure we are a strong voice for street children
• Contributing to the planning, design and delivery of our network's annual global International Day for Street Children campaign
• Working closely with the Senior Network and Campaigns Officer to create and share powerful communications with our network
• Supporting with showcasing organisations in our network through case studies, interviews and member spotlight blogs
• Publicising legal analysis, opinion pieces, and key advocacy and research
• Updating website pages to reflect our values and attract traffic to the site
• Writing blogs to highlight different areas of our work
• Developing and maximising our social media strategy and presence
• Coordinating the team in improving CSC’s brand and taking forward activities to strengthen our messaging
• Feeding into key publications including our annual report, annual review, tool kits and resources
• Developing and maintaining a resource library of images and case studies to be used across digital and printed media.

3.   Other

• Providing marketing and communications updates and information to the Board of Trustees upon request, including for board meetings and for the quarterly board report
• Working collaboratively and providing support to colleagues as and when required.

Person specification

Criteria

Experience

• Experience of working with internal and external stakeholders in a collaborative way
• Writing for different audiences and using a range of digital, written and multimedia communication
• Experience of working in marketing or communications, writing copy and contributing to a communications strategy

Skills and abilities

• Excellent organisational skills and attention to detail
• Excellent written and verbal communication skills in English, and other languages desirable
• Ability to work on own initiative and coordinate others
• Strong computer literacy
• Ability to research and transform complex information into clear and compelling communications

Knowledge

• Interest in human rights (especially relating to children) and international development issues
• Data protection and child safeguarding (desirable)
• Knowledge of digital and social media platforms (desirable)

Training/Education

• Degree level or equivalent relevant experience
• Communications and marketing training
• Communications software training

Other requirements

• Commitment to realising street children’s rights
• A proactive self-starter who is keen to be part of a dynamic team making a big difference
• Self-organised, being able to manage completing workloads

Are you looking for an exciting new Fundraising role?

Fundraising Manager, Feed the Minds (9-12 month maternity cover)

Contract: Full-time, temporary

Salary range: £29k - £33k

Location: Vauxhall, London

Feed the Minds is looking for a highly skilled and ambitious Fundraising Manager to deliver our fundraising strategy for the organisation – helping to improve the lives of women and their families in marginalised communities in the Global South. We are an international NGO, working with partner organisations in the Global South to run innovative projects for women and vulnerable people living in some of the world’s poorest communities.

About our work

Feed the Minds is a small, but ambitious UK-based international development organisation, operating in 10 countries in Sub-Saharan Africa and Asia. Our projects emphasise partnership and sustainable solutions promoting economic empowerment, health and citizenship through practical education. Our funding comes from a wide variety of sources, with a particular focus on increasing our digital fundraising and regular giving income streams.

About the role

The right person will be an innovative networker and influencer, with strong analytical skills. We are looking for a candidate with several years’ experience of fundraising, including a proven track record of winning and delivering partnerships with, and funds from, companies, community groups and individuals. We are particularly interested in a background in digital fundraising and/or event or community fundraising.

We are keen to find the right person for this role and would therefore be happy to discuss flexible working arrangements, if needed. We can offer supportive working relationships with our core team based in London and our international partners.

Our current Fundraising Manager is due to go on maternity leave in mid-September and ideally, we would like a short handover period.

This post will initially be a 9-month contract with the opportunity to extend.

Salary range £29k - £33k

Closing date for applications: 12 noon Wednesday 15th July

To apply, please send your CV together with a covering letter stating how you meet the person specification. The job description with person specification is attached. Interviews for shortlisted candidates will take place on Tuesday 28th July.

Job title: Campaign Manager - Regular Giving

Region: London

Directorate: Fundraising

Contract: Permanent, full time 35 hours per week

Salary: £36,788.93 (£32,336.93 plus £4,452 London Weighting)

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• An experienced campaign manager with a desire to manage the communications to the Royal British Legions’ passionate supporters

• A desire to provide a great customer service and support to our committed supporters through improved supporter journeys.

• Enjoy and thrive in working in large teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• A great listener and collaborator, with fantastic project management skills

• An encourager, eager to share your knowledge and experience to help others and grow

• A forward thinker, keen to learn from past performances to effect positive change both your work and your own personal development.

If so then we would like to hear from you ….

The Role

The Royal British Legion is looking for an experienced Campaign Manager to join its Individual Giving Fundraising team.

Sitting within the Supporter Development and Engagement team, and reporting into the Product Manager for Regular Giving and Lotteries, the Campaign Manager: Regular Giving will be responsible for managing The Royal British Legion’s Regular Giving cause-led programme, including marketing and communications to existing regular givers and other supporters to optimise income and retention.

The regular giving programme currently consists of the supporter journeys of the Cause Regular Giving, Poppy Supporter and our Payroll Giving products.

You will be responsible for developing and managing communications to existing regular givers within these products, aimed at offering an excellent supporter experience, and maximising retention. You will also organise marketing activity aimed at growing the number of regular givers from within the existing Legion supporter database.

You will plan and manage campaigns end to end, using a range of marketing channels including direct mail, email, telephone, SMS, and events. Working with the Product Manager for Regular Giving and Lotteries you will also develop long-term strategies, budgets and targets for this important programme.

The successful candidate will have a degree level qualification or equivalent relevant experience, with a particular focus on planning and managing complex direct marketing campaigns. You will also have experience of managing suppliers, managing budgets and forecasting, analysing results and using insight to inform strategy and campaign plans.

You will be a strong team player who can lead and manage multiple projects at once with varying levels of support across the organisation.  You must be highly organised and have a positive attitude towards continuous development and change.  Strong critical thinking skills are essential ensuing all decision making is based on insight.

If successful you will be part of a positive and enthusiastic individual giving team who all play an active part in each other’s roles, providing support, advice and guidance throughout your working life.

The role is primarily office based in Borough High Street, SE1 1AA with occasional work from other Legion premises, however due to the COVID 19 pandemic the team are currently all working from home.  This role would likely begin remotely and then follow organisational guidelines on returning to the office and homeworking policies, with potential opportunities to continue to work from home on a regular basis going forward.

How to Apply

Please click ‘Apply Online’

Closing date for this role is: Sunday 12th July 2020

THE SPITALFIELDS CRYPT TRUST

JOB DESCRIPTION

Post Title Individual Giving Manager

Responsible to Head of Fundraising and Communications

Purpose of Post To lead, review and drive forward the strategy to grow income from individual giving. Managing the recruitment and development of individual donors; maximising income through one-off and regular donations, payroll giving, warm mailings, and other donor development activities.   

Salary £19,800 - £21,000 (£33,000 - £35,000 FTE)

Hours 22.5 hours per week (3 days per week)

Location Haggerston
 

Please send a CV and a covering letter as your application.

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Training and Development Centre), two supported houses and two social enterprises supporting people into long term recovery from addiction and homelessness. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets. Set up over 50 years ago, the charity was one of the first in the UK to provide shelter to homeless, alcoholic men.

In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

Role and Responsibilities:

The Individual Giving Manager is responsible for developing and maintaining relationships between SCT and individual supporters. The post holder will be responsible for identifying and maximising income through targeted communications and stewardship with potential and existing regular donors, high-value donors and patrons. They will also have line management responsibility for the Communications Officer who will be supporting the Individual Giving Manager to increase support from individuals alongside other organisational-wide tasks.

This will role will also include development of the mid level, Major donor and Legacy fundraising programmes.

At SCT the Fundraising and Communications Team works collaboratively to share ideas, knowledge, skills and experience to create a supportive culture. This is something we are proud of and believe enhances our success.

An excellent knowledge fundraising is essential together with the ability to inspire supporters to select SCT as their preferred charity.

INDIVIDUAL GIVING FUNDRAISING

• Develop and implement a strategy for Legacy, Individual, Mid level and Major Donor fundraising with the Head of Fundraising and Communications, adhering to agreed targets and plans
• Review and assess our existing supporters and produce solicitation plans depending on their giving potential.
• Work with the Communications Officer to plan and deliver a regular communications and engagements with individual supporters
• Own and manage the Etapestry database. Providing queries and reports for the team as needed, keeping abreast of improvements or developments with the system and ensuring that all relevant info is captured across the team.
• Maximise the value of current donors, offering different opportunities to engage with SCT.
• Recruit and develop committed givers, maximising income from this area, including encouraging lapsed donors to resume giving and upgrading gifts where appropriate
• Manage ongoing cold supporter recruitment
• Monitor the performance of all donor recruitment activities reporting to management and making recommendations for future investment
• Co-ordinate feedback and updates to committed and high value donors, ensuring that they are kept close to our work and continue to support us
• Work with and support a Fundraising Volunteer to achieve agreed fundraising targets
• Manage and organise relevant project information to support individual giving.
• Provide regular reports to Head of Fundraising and Communications on all fundraising activity, performance and income streams.

OTHER REQUIREMENTS

• To line manage the Communications Officer, ensuring they are meeting their objectives and directly supporting fundraising activities as well as their responsibilities for the wider organisational.
• To work with Head of Fundraising and Communications in developing new ideas for potential improvement or fundraising opportunities.
• Contribute to the targets and plans as agreed with the Head of Fundraising and Communications, whilst contributing to the planning process
• Maintain the security of sensitive personal and other confidential information
• Attend meetings and events as required, which may include some out of hours work
• Maintain a broad and detailed knowledge of the SCT’s services and funding needs
• Identifying own and other’s learning and development needs, liaising with the Head of Fundraising and Communications and attending training seminars, courses and study days as appropriate.
• Undertake such other reasonable duties that may be required from time to time

Person Specification

Essential

Desirable

Skills and Knowledge

• Excellent interpersonal and communication skills
• Ability to influence/persuade a wide range of stakeholders, including through face to face meetings
• Excellent IT skills including MS Word, Excel, Outlook and Powerpoint High level of accuracy and attention to detail
• Ability to prioritise and work to deadlines
• Has proven successbuilding and  increasing income fromindividual giving programme with a range of donors, including regular givers and major donors
• Excellent writing and proof reading skills
• Strong analytical, problem solving skills and methodical research skills with the ability to think creatively and strategically

• Knowledge of the sector
• Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and fundraising codes of practice and regulation

Experience 

• Minimum 3-years experience working in fundraising
• Proven experience and a recent track record of success in raising funds from individuals, including major donors (£10,000+) and direct mailings (physical and/or electronic)
• Experience of developing presentations for clients
• Experience of consistently meeting or exceeding targets
• Experience of databases and audience segmentation and use of data analytics

• Experience of fundraising in the voluntary sector
• Experience of developing relationships in local community
• Experience of creation of budget / forecasting
• Experience of using eTapestry/Raiser’s Edge database
• Experience of working in an organisation supporting individuals with addiction issues

Cultural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
• Makes effective, data-driven decisions.

Role Model / Leading by Example

• Is an inspiring role model for others, building trust,living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

• Communicates clearly effectively, and honestly. Listens to others and adapts communication to suit them.

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.