Database And Individual Giving Manager Jobs
Reporting to: Croydon Health and Wellbeing Space Manager
Responsible for: None
Hours: 36 hours per week (full time), Monday to Saturday (across 5 shifts).
Contract: Fixed Term until 31 March 2025
Location: Croydon Health and Wellbeing Space (CHWS), Whitgift Centre, North End, Croydon CR0 1LP (additional locations may be identified in the future)
Purpose of the role:
Croydon Health & Wellbeing Space (CHWS) is an exciting and dynamic service, run in partnership with Mind in Croydon and Croydon BME Forum and commissioned by South London and Maudsley Mental Health Service (SLaM). The CHWS opened in 2022 with the aim of providing advice, information, and specialist support to Croydon residents with mental health concerns, who drop-in, or have been referred to the via the local Integrated Care Network Plus multi-disciplinary clinical and community mental health support teams.
The Advice Worker will be part of a friendly team, including support workers, crisis workers and clinical mental health professionals and function as the first point of access for visitors to the CHWS. Following an initial conversation to ascertain the clients’ needs, the Advice Worker will provide information and advice, as well as signposting and referrals to specialist services, such as the Mental Health Personal Independence Co-ordinators, Social Prescribers and Community Link Workers, in addition to the wider voluntary and statutory services in the borough. The role will be fast paced and vary each day offering a fantastic opportunity for the postholder to develop their knowledge and skills and make a difference to the users of this service.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
To apply please send your CV and a Covering Letter explaining:
- Why would you like to apply for this role?
- How your skills and experience relate to the competencies in the Person Specification of the job description?
- What value you can add to the service?
Closing date for applications is 9th June
We will be actively interviewing as applications come in.
To apply please send your CV and a Covering Letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Hybrid working: a combination of working from home and being based at Rising Sun Offices in Canterbury
Responsible to: Head of Adult Services
Probation Period: 6 months
Benefits: 25 days holiday pro rata, bank holidays, plus 3% matched pension contribution, employee health cash plan and discounts scheme
Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010.
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (the Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
We are looking for a creative and proactive individual who has experience of supporting survivors of domestic abuse. Working with survivors of domestic abuse as an outreach worker, you will play a crucial role in advocacy, risk assessment, safety planning and empowerment.
As part of our passionate and committed team of approximately 45 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
JOB PURPOSE
- To provide practical and emotional support to survivors of domestic abuse, including crisis intervention, risk assessment and safety planning.
- To develop individual support plans, which address the risk of harm and offer information, advocacy, advice and signposting to survivors, underpinned by individual risk and need.
- To empower survivors, thereby increasing self- esteem, reducing isolation and helping survivors to keep safe.
- To provide survivors with information relating to their rights and ensuring survivors are empowered to make decisions based on their options.
- To work in collaboration with the adult team and wider Rising Sun team to support other programmes delivered within the organisation.
MAIN DUTIES AND RESPONSIBILITIES
Service delivery
- Work as part of a team providing high quality support, advice, advocacy and information to survivors of domestic abuse.
- Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality.
- Work in a needs led way with a specific focus on a trauma informed approach, which recognises domestic abuse and its impact.
- Work holistically with survivors, recognising individual needs, and help survivors to recognise and build on their strengths and abilities to build self-esteem and resilience.
- Offer support face to face or remotely, via phone or video call, depending on the needs of the survivor and current guidance around social distancing.
- Attend regular supervision and appraisals with line-manager.
- Work effectively in partnership with other agencies and refer on appropriately, dependant on need and risk. This may include referral to specialist agencies, to other specialist DVA services or other external processes (for example MARAC).
- Assess risk to individuals on a regular basis using the DASH risk indicator checklist.
- Work with survivors to develop tailored support plans with a focus on reducing the risk of harm, increasing their personal safety (and that of any children) and responding to their individual needs.
- Support survivors to be able to identify and manage the risks to themselves and their children
- Provide information to survivors in relation to their options, including guidance in relation to their housing, legal and welfare rights and advocate on their behalf as required.
- Encourage service users’ participation in service development, continuous improvement and feedback exercised.
- Represent the Rising Sun at relevant community meetings and forums.
- Support Rising Sun’s community services including our One Stop Shop drop in service and group programmes.
- Maintain up to date and accurate records and ensure, reports and evaluations are completed as required.
- Work as part of a team, supporting colleagues and building positive working-relationships with team members.
- Contribute to wider team meetings and discussions to share learning and feed into organisational developments.
- Be willing and available to work some evenings and weekends as required to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).
General
- At all times work professionally and to a high standard, setting an example to the wider team and external partners.
- A good knowledge and understanding of using IT programmes such as Word and Excel.
- Complete administrative tasks and ensure paperwork and evaluations are kept up to date.
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
- Be proactive and solution focussed while paying attention to detail.
- Participate in supervision, training and meetings as required.
- Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
Knowledge and Qualifications
- An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (Desirable).
- Good understanding of the impact of domestic violence and trauma on survivors, children and young people, families and communities.
- Knowledge of issues affecting survivors, and an understanding of the barriers they may face in accessing support.
- Thorough knowledge of safeguarding practice, procedures and legislation.
- Good understanding of the operation of the agencies working together to support survivors such as social services, police etc.
Experience
- Experience of working with survivors affected by domestic and sexual abuse.
- Experience of managing own case load, working under pressure and prioritising workload.
- Experience of risk assessment and management, and safety planning.
- Experience of multi-agency partnership work.
- Experience of facilitating group programmes. (Desirable)
- Experience of working for a charity or not for profit organisation. (Desirable)
Skills
- Excellent listening, written and verbal communication skills.
- Non-judgemental and non-directive approach to empowering survivors along with the ability to understand the individual needs of clients.
- Effective crisis management, negotiation, advocacy and interpersonal skills.
- Ability to work well within a team and responsibly on own initiative.
- Good task management skills and the ability to work effectively under pressure and to deadlines.
- Good data collection, monitoring and IT skills, including word processing and using databases and Excel spreadsheets.
General
- Able to work co-operatively with colleagues, statutory and non-statutory agencies.
- Able to set clear boundaries and a willingness to accept line management and make effective use of clinical supervision.
- A good understanding of the importance of confidentiality, safe practice and health and safety procedures.
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- A firm commitment to women, children’s and young people’s rights and to work within Rising Sun framework and its core values.
- Able to travel independently across East Kent to meet survivors and attend meetings.
- Willingness to carry out the policies and procedures of the Rising Sun and to work to agreed guidelines and codes of conduct.
Equal Opportunities Statement
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
We are looking for a committed and motivated person to provide a high-quality HR service, advising on a range of employee relation issues in a small, dynamic and friendly Human Resource team working for a company who values its employees and residents we support.
Who are we?
At Hightown, we're a charitable housing association that builds homes and supports people. We provide affordable homes and a wide range of care and supported housing services across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. Our aim is to deliver demonstrable social value and impact in all of our activities.
To support the fantastic work we do we are seeking to recruit an Employee Relations Officer to help support the wider Human Resources team as they develop and deploy policies and procedures which support our People Plans across the whole company.
About the Role
Working as part of a dedicated and committed in-house HR Team you will support the full employee lifecycle and;
- Advise managers and staff on all ER issues and lead on case management including Absence, Flexible Working, Probation, Capability
- Confidently and proactively review, update and develop policies to support the People Plan in line with legislation and best practice
- Provide support to the Employee Relations Manager, including maintaining databases, preparing letter templates, attending meetings, taking minutes, filing, policy research and updates
- Prepare and analyse data for regular HR reports
- Support wider HR initiatives as required
Who we are looking for
To be successful in the role you will be able to demonstrate experience of working in a HR team and have;
- Casework experience within Employee Relations and knowledge of employment law and best practice
- Experience in delivering an HR service within a busy working environment
- Confidence in delivering advice to all levels of staff and challenge constructively where necessary
- A passion for reducing absence and promoting health and wellbeing
- A high level of organisational skills with the ability to understand detailed information
- A CIPD qualification or part qualified or equivalent experience
Additionally the successful candidate will share our core values:
At Hightown we ensure our workplace values are at the heart of everything we do. Our values are:
- Putting our residents and service users first
- Treating people with respect, promoting independence and choice
- Developing passionate and committed teams
- Being cost effective without compromising standards or safety
Our Benefits
In return for your hard work and commitment, we offer a considerable benefits package which includes:
- Generous annual leave allowance of 33 days per year including bank holidays, rising with service to 35 days
- Competitive salary of £33,425 pa for a 35 hour week
- Ability to work from home two days per week by agreement
- Workplace Pension Scheme
- Free staff car park facility
- Discretionary annual bonus based on satisfactory performance
- Monthly attendance bonus of 1.25%
- Regular market reviews of salary and cost of living
- Life assurance cover of three times your annual salary
- Employee health and wellbeing programmes & access to onsite gym facilities
- Ongoing training and support to deliver outstanding support
Closing date: Wednesday 22nd May 2024
Interview date: Tuesday 28th and Wednesday 29th May 2024
Please ensure that you make your application as soon as possible. If we have a high number of applications we may close the vacancy earlier.
We are an Equal Opportunities and Disability Confident Employer.
The client requests no contact from agencies or media sales.
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. We are looking for a well-organised, relational leader who is passionate about the way TLG enables local churches across the UK to get alongside struggling families in their communities. The Church Relationships Lead will work as part of the national Volunteer Programmes (VP) Team, reporting to the Early Intervention Network Support Manager and collaborating with staff responsible for programme training and development.
This is an exciting time to join our growing VP team to support an increasing number of churches who have chosen to partner with TLG through running the Early Intervention (EI) programme. The successful candidate will be responsible for leading and supporting EI Coordinators to effectively run their centres, as well as training new EI coach teams.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.
The role is home based with quick and easy access to Wales and the Midlands due to travel requirements. You will also be expected to attend events and meetings during the year as required, along with visits to the National Support Centre in West Yorkshire.
Closing Date: 28th May 2024
Initial online interviews will take place on Thursday the 6th of June.
Final interviews will be held on Thursday 20th June at our National Support Centre, Bradford.
Are you passionate about the power of Museums, Heritage, and Culture to improve lives? Would you like to be involved in one of the biggest new Museum projects in the UK in a World Heritage City?
The Philanthropy & Trusts Lead will steer the capital campaign fundraising strategy for the Fashion Museum, Bath, and its ambitious transformation project to create a major new cultural institution with international significance in the City of Bath.
They will focus on high-net-worth individual donors, trusts and foundations, and public sector sources alongside devising a strategy to convert capital contributors to long-term revenue support post-campaign. They will also work closely with the fundraising team to devise capital and revenue campaigns to deliver income growth for Bath and North East Somerset’s wider heritage portfolio including the internationally renowned Roman Baths and Victoria Art Gallery.
The role will manage and motivate a small fundraising team to deliver ambitious income growth targets and work collaboratively with Bath Heritage Service’s senior leadership team, trustees of the charities that support the Services, and other key stakeholders.
If you are a strategic team leader with significant senior management experience in a fundraising environment and within the cultural, heritage or charitable sectors, then we’d love to hear from you.
For a job description, person specification, and details on how to apply, please visit our website.
What we offer:
Bath and North East Somerset is a great place to live and work. The city of Bath has a dual World Heritage Site designation and is regularly voted as one of the best places to visit, work and live in the UK. We have a stunning blend of unique countryside and rural character, villages, towns, and cities on our doorstep.
Your main place of work will be in Bath, easily accessible via public transport, with a train station with direct connections to London and Bristol and a well-connected walking, wheeling and cycling network.
We offer a wide range of benefits, and the flexibility to enjoy a great work/life balance. These include:
· A competitive salary package
· A range of flexible working and hybrid working options, including flexi-time, four regional offices and home-working, dependent on service requirements
· A generous holiday allowance and special leave provisions
· The Local Government Pension Scheme
· A comprehensive Employee Assistance Programme – whatever life throws at you; we are committed to supporting you and your well-being at work and home
· Professional and personal development including in-house training and accredited qualifications including Aspiring Manager and Leadership Development
· Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions within B&NES
Interested to find out more?
If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact Charlotte Somers, Head of Fundraising, Marketing and Supporter Development via email.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
THE ROLE: Full-time (37 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are seeking an experienced Rent Officer to join our small, dispersed Rent Team which consists of a Rent Team Leader; two Rent Officers, and two part-time Rent Team Administrators which sits within our Housing and Property services. In conjunction with our Supported Housing services, the Rent Team is responsible for the collection of the organisation's rent and other property charges. As a Rent Officer you will manage a caseload of properties and will be responsible for monitoring rent accounts; ensuring that appropriate action is taken to maximize rental income. You will ensure accuracy of rent accounts’ and service users’ information held on the rent management database (Pyramid).
In addition, you will liaise with relevant local authorises housing benefit departments; ensuring positive relationships are forged. You will have knowledge of the external environment in which YMCA DownsLink Group works and keep abreast of key changes, particularly around Welfare Reform.
Hybrid role – mainly based at Reed House in Hove, with an expectation to work out of other locations across the YMCA DownsLink Group area when required. Working a minimum of three days at Reed House / on site and two days from home - working hours of Monday to Thursday, 9am to 5pm and Friday, 9am to 4.30pm.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
We are looking for an enthusiastic person who can work independently and as part of a team. Ideally you will have experience of working in a rent management setting; working with a computerised rent/ payment database and other IT packages; and with an understanding of some of the challenges young people may face, which could impact on their ability to pay their rent. You will be an effective communicator at all levels with both colleagues and external partners, with the ability to self-motivate, work using your initiative and prioritise your workload. In addition, you will be able to accurately reconcile data and other financial information, along with gathering and collating statistical data.
CLOSING DATE: 9 June 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK.
An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you require the recruitment documents in another format, please let us know. We can also post them to your preferred address.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.
In their search for two new Management Accountants on a permanent basis. The National Archives are a non-ministerial department, and the official archive and publisher for the UK Government, and for England and Wales. We are the guardians of over 1,000 years of iconic national documents.
Operating within the Management Accounting team, the role holder will act as a Management Accountant for the business area(s) for which they are made responsible. Working directly with budget holders / project owners, Heads of Department and Directors, they will manage all aspects of their management accounting and financial planning services providing incisive, value-add financial support and analysis which facilitates effective decision making.
The organisation:
We are expert advisers in information and records management and we work with partner across the cultural, academic and heritage sectors. We fulfil a leadership role for the archive sector and work to secure the future of physical and digital records. We collect and secure the future of the government record, from Shakespeare’s will to tweets from Downing Street, to preserve it for generations to come.
The role:
- Be responsible for the provision of timely, accurate, relevant management information to all levels of management within assigned Directorate(s), regularly reviewing this information with the senior management team. This will include provision of monthly reports, critical review of results, value-add analysis, explanation of variances and early identification of potential issues / opportunities.
- Proactively provide improvements to procedures, applying sound judgement based on knowledge and experience.
- Be responsible for providing analysis that informs and supports effective decision making
- Apply various tools such as investment appraisal techniques to better inform decision making.
- Support the business in gathering evidence to assess the costs, benefits and risks of a wide range of delivery options when making commercial decisions, and provide advice which helps secure value-for-money (vfm).
- Support the business in the development of detailed business cases.
- Build strong and positive relationships with budget holders and senior managers (notably heads of Departments), providing the necessary assistance and professional advice to assist them with the financial aspects of their duties.
The successful candidate will:
- Be a fully qualified Accountant.
- Have strong analytical skills, able to identify and interpret trends and improve financial forecasting
- Have the ability to understand the strategic business goals of an organisation, able to ‘look beyond the numbers’ and understand the wider business context.
- Be a team player, with exceptional interpersonal skills, able to work with a diverse and broad range of stakeholders across the organisation. Demonstrable ability to influence.
- Have good written and oral communication skills, able to communicate clearly, concisely, accurately and in ways that promote understanding but stands ground when needed
- Have strong finance system skills including advanced Excel skills
Desirable criteria:
- An understanding of accounting policy and an appreciation of the implications for an organisation of Government legislation and accounting standards
This position will be based officially at the head office in Kew and will require the postholder to work from the office three days a week.
Applications will be under constant review before the closing date, so please apply via the link or contact Katie Moore at our retained search agent, Robertson Bell. Please note the closing date for applications is Sunday 9th June 2024.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Part-time – 22.5 hours per week
(Working Hours will be scheduled between 9.30am and 8.00pm)
The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.
The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.
We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.
This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.
The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.
You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.
We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.
The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.
You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.
The candidate will have excellent skills, when carrying out duties of the post.
Closing date: Friday 24th May at 5pm
Interviews: TBC
Shortlisted candidates will be required to take a 30-minute test
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to identify and support unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Information and Support
All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.
The Carers Support Officers specifically: -
1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:
This will include:
a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.
b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.
c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.
d) To signpost Carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, benefits and organisations relevant to Carers.
3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
5) Use any of the above opportunities to identify hidden Carers and
Casework
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.
3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.
Groups and Events
1) Setting up, administering and facilitating Carers Support Groups.
2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.
3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.
Administration and Monitoring
1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.
2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so.
3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.
4) Write up case studies and other reports as requested by line manager.
5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
2) To produce articles for the Carers Centre newsletter and to distribute
to various establishments around Knowsley.
3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
4) To undertake relevant training and staff development activities as required.
5) To undertake occasional evening/weekend work where necessary.
6) To undertake any other duties as reasonably requested by the Centre Manager.
7) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Head of High Value Operations to join our Fundraising team.
Title: Head of High Value Operations
Salary: £60,000 per annum
Contract: Permanent (full-time)
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Head Office in Hampstead, London
The Head of High Value Operations role is central to our bold fundraising ambitions. Establishing and leading a team of operations professionals encompassing research, data and insight, case for support, special events, and supporter care, the Head of High Value Operations will drive income growth by embedding best practice in fundraising operations, developing the processes and systems which support fundraising, and building strong networks across Anthony Nolan in support of fundraising. Reporting to the Chief of Fundraising, and part of the Fundraising SLT, we’re looking for someone who is a natural relationship builder, someone who understands the key components of an operations team in a fundraising context, and someone who is excited to build a team and programme from the ground up, using their skills and experience in this field.
What’s needed?
- Practical management experience of prospect research, fundraising database management, or gift management
- Proven record of leading and motivating a team, ideally within a fundraising operations team
- An understanding of high value fundraising
- Collaboration with the wider Philanthropy, Corporate, and Special Events teams and other colleagues to identify sustainable ways to deliver our current and future strategy
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description (attached here and on our site when you click to apply), and you can read more about what to expect on the Our recruitment process page on our career site.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
We are now looking for a Member Engagement Officer to assist a lively and talented team with all areas of Remember a Charity’s membership administration, in addition to supporting the marketing and partnerships workstreams.
This is a unique opportunity not only to help grow charitable giving, but to also work closely with those member charities (close to 200) who rely on gifts in Wills to continue their vital work.
Key Accountabilities
· To maintain and update records on Remember A Charity’s CRM database and E-Comms mailing lists for charities, legal supporters and partner organisations. To run CRM reports as required.
· To assist with the onboarding of new joiner charities and legal sector supporters.
· To use the website content management system (CMS) to build member charity and legal sector supporter online profiles; and to make any amends to these profiles and other website pages as required.
· To manage the central In-Box and respond to all enquiries or signpost to the relevant team member.
· To co-ordinate the programme of rolling annual membership renewal and new-joiner invoicing, including credit control of all invoices.
· To prepare monthly engagement report collating key activity metrics for members and legal sector supporters
· To assist with online and in person member, prospect and legal sector supporter events, including creating registration links, managing attendee information on the CRM and other events preparation and follow-up required.
· Representing Remember A Charity at key charity and legal sector exhibitions when required.
· To capture minutes from all key meetings.
· Diary management when required.
About You
To be considered for this role, you will need:
Experience & Skills
· Computer Literacy, i.e. Word, Excel, PowerPoint and databases;
· Knowledge of charities or membership organisations;
· Experience working in a customer facing environment or dealing with a wide range of stakeholders.
Attributes
· Excellent organisational and communication skills, including an ability to work with a minimum of supervision and prioritise workload;
· Attention to detail;
· Ability to identify and implement improvements in processes;
· Positive outlook and tenacity;
· Ability to keep calm under pressure and manage stress effectively by prioritising and working efficiently.
· Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to workIf you would like to discuss access requirements or have any questions about the role please contact us directly.
Reflecting our Values
· Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, seeking feedback and views from you.
· Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities, and ensure it has their interests and values at heart.
· Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.
· Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.
· Proud and ambitious of you, your work, and the difference you make.
Circumstances
Able to work outside office hours on occasions to attend events.
The Chartered Institute and Remember a Charity are proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.
The client requests no contact from agencies or media sales.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
Are you a customer-focused, driven and resilient Administrator? Are you ready to embark on a rewarding journey with a dynamic team? If so, join us to support in our Recruitment team to deliver a 5-star internal recruitment service.
Location:Based at Here East, London, E15 2GW at least of 2 days a week, with working from home and at site locations as required, flexibility to travel is a must.
12 months fixed term, full time 35 hours a week
The role
We're looking for an experienced administrator to join our People team. You will provide administrative support to our Recruitment team and deliver great customer service. We need someone who is flexible and happy to support the wider People team as required.
You will:
- Manage and respond to emails to the recruitment inbox.
- Sort and distribute the People Teams post at Here East.
- Support hiring managers, applicants, and candidates with recruitment processes.
- Support recruitment administration to the team and line managers, ensuring smooth communication.
- Manage the weekly recruitment panel process, maintain databases and provide regular reporting.
- Assist with DBS applications, Visa, and DBS renewals.
- Support monthly recruitment reporting and statistics.
- Schedule interviews and update roles in our system.
- Be a team player
For more information about the role’s responsibilities, and the skills and experience required please use the Apply link to go to the full job description.
About you
Previous administrative experience is essential, but we're willing to train the right candidate.
You will have:
- Previous administrative work experience (in HR or recruitment preferred).
- Ability to provide excellent customer service.
- Strong written communication skills.
- Experience using Microsoft Office packages (outlook, excel, word).
- Good organisational and interpersonal skills.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect, and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
RECRUITING NOW FOR EMPLOYMENT ADVISOR (EA) IN TALKING THERAPIES
Salary: £32,460 plus pension and benefits (rising to £34,385 after successful completion of probation)
Location: Although employed by Hillside Clubhouse, EA in iCope staff will be co-located and embedded within the iCope team. This post will be mainly located at the North iCope Centre - 10 Manor Gardens London N7 6ER. You will also spend time working in community-based settings as required across Islington.
Working format: Based onsite within the clinical teams as well as the option of some home working (a maximum of 2 days per week as agreed with your manager)
Contract: Full-time and permanent
Job description
This is an exciting opportunity to join an established, dedicated and enthusiastic team supporting people with mental health conditions such as stress, anxiety and depression to gain and retain employment.
Hillside Clubhouse is a leading mental health charity offering a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also provide a positive working environment to support our own employee’s wellbeing.
Hillside Clubhouse operates an established Employment Advice (EA) service integrated into NHS Talking Therapies (iCope). The programme aims to support Islington residents who are assessed within iCope and who require employment advice.
The EAs in iCope initiative was designed as an integrated employment and mental health service to improve both mental health and employment outcomes. EAs are part of the iCope team and work alongside therapists to provide employment support to help iCope clients remain in work, return to work, or find employment. This takes the form of personalised support for the client backed up by an action plan detailing the client’s employment goals and the actions that the client, the therapist, and the EA agree to take to meet these goals.
Overall aim
iCope (Talking Therapies) is an NHS Programme that provides evidence based psychological therapies to treat people with mild to moderate and moderate to severe depression and anxiety disorders.
The new Employment Advisor (EA) will work within the Islington NHS Talking Therapies provision. They will work one-to-one with a caseload of between 25-35 clients referred by NHS Talking Therapies therapists to find employment, remain in existing work if they are struggling, improve their working environment, return to work following sickness or positively leave or retire from work.
You will primarily fulfil these duties by providing information, advice and guidance to clients who choose to receive employment support. The support aims to empower clients to make better decisions about their working lives, as well as communicate better with colleagues and managers in existing roles. You will also signpost clients to other relevant support agencies, as appropriate.
This role would suit someone with a background in employment support, psychology, counselling, human resources, recruitment, or a desire to transfer their skills into the mental health support sector.
Method of working
EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES
1. Engage a mixed caseload of clients at any given time serving 100-125 per year, with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment. Support will be provided face-to-face in Talking Therapies settings, via secure online meeting platforms or over the telephone.
2. Along with their NHS clinician, assess clients’ support needs with a view to creating, implementing, and adjusting a personalised action plan to help improve clients’ mental health and achieve their stated employment goals.
3. Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career.
4. Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans, and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances).
5. Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary.
6. Work directly with partners like Jobcentre Plus, other employment providers, employers, trade unions and employment agencies to support clients to stay in employment and secure employment opportunities.
7. Build a constant flow of referrals from the clinical team to ensure a dynamic and mixed caseload.
8. Meet referral and performance targets in line with the specific KPI / SLA requirements of the service.
9. Regularly attend team and other meetings as reasonably expected.
10. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring both the NHS and Hillside Clubhouse databases are kept up to date and paperwork compliant.
11. Receive regular supervision and training to meet individual, team and organisation’s needs.
12. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
13. Comply with and actively promote all Hillside policies and procedures including Equality and Diversity, safeguarding and data protection.
14. Perform other tasks as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organisation’s needs.
5. Comply with and actively promote all Hillside Clubhouse policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
Application Instructions
Please submit your CV and a covering letter detailing how you meet the responsibilities and duties of the role.
We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions.
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.
The client requests no contact from agencies or media sales.
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as one of our Ambassador Relations Executives, ensuring the team’s Ambassador Programme and its admin systems and records are kept accurately and to a high standard; helping the team to develop and project manage some of our high level public activations with UNICEF UK’s most significant Ambassadors and High Profile Supporters delivering towards organisational priorities. This role will focus on supporting priority projects within our department, working closely with wider internal teams. You will keep our dedicated web pages up to date, and deliver our quarterly e-newsletters.
Reporting to one of our Senior Managers, you will have:
· Experience of supporting a busy team within a Communications department, keeping and improving systems, procedures and project management, working on tight deadlines and managing conflicting priorities.
· Excellent communication skills to communicate persuasively to engage an audience they are seeking to influence.
· Experience in successfully developing high-profile relationships - translating organisational objectives into impactful Ambassador fronted activities.
· Motivation to role-model UNICEF UK’s Values: Putting children first, Inclusion and belonging, Finding solutions, Compassion, Mutual trust & respect and Collaboration.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, 24 May 2024.
Interview date: w/c 10th June 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- We are seeking a creative and enthusiastic team member, who will work closely with the Partnerships Manager.
- You will help provide excellent account management to our valued partners, encouraging them to think of new and innovative ways to support us, also working to build our profile in the local area.
- You will lead on coordinating our corporate volunteers; working closely with the services teams to come up with engaging volunteering opportunities and ensuring our corporate volunteers have a great experience when they give their time to us.
- We are looking for a personable and professional self-starter who is comfortable communicating with people at all levels and sometimes representing the charity at fundraising events.
- This role would suit someone who currently works in a fundraising role and is looking to develop their career within corporate partnerships or, someone with a customer service/account management background who has excellent relationship building skills.
Salary: £33,860
Closing Date: Tuesday 11th June
Interview Date: Tuesday 18th June
Full job description can be found on our website
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.