Database And Office Administrator Volunteer Roles

TRAIN is looking for an organised and reliable Volunteer Team Administrator to support our team with essential administrative tasks. This role involves working in collaboration with core staff members to maintain our administrative systems, manage communications, and assist with various office duties. 

Key Responsibilities: 

• Provide general administrative support, including managing correspondence, filing, and data entry. 

• Assist with scheduling meetings, preparing agendas, and taking minutes. 

• Keep our volunteer and donor databases up to date. 

• Help with the preparation and distribution of reports, newsletters, and other communications. 

• Support in organising and coordinating events and fundraising activities. 

• Ensure all administrative processes are conducted in line with our charity's policies and procedures. 

Essentials: 

• A flair for organisation and an eye for detail. 

• Able to work at least 6 hrs a week

• Excellent communication skills—you’re friendly, clear, and always professional. 

• A proactive attitude with a love for problem-solving. 

Desirables:  

• A heart for young people and a desire to support their growth. 

• Previous admin experience is great but not essential.

To assist with the smooth running of Warwickshire Wildlife Trust by providing a range of office administration and information services to staff, volunteers and members.

Tasks you will be involved with:
• Management of documentation and records including scanning, filing, archiving and shredding
• Assisting the Administrator with creation and maintenance of internal spreadsheets
• Assisting with the input of data onto our Access Charity CRM database system
• General office duties such as maintaining tidy storage of office consumables, replenishment of first aid consumables, unpacking stationery, checking and updating noticeboards
• Supporting project staff with preparation of materials, e.g. photocopying and laminating display items
• Distributing and dispatching mail

This role is an opportunity to get experience of working in a busy office environment supporting a legal advice service. Through providing vital administrative support, responding to enquiries, arranging client meetings and coordinating interpreters, you will help our expert legal advisers to deliver specialist legal advice and representation to refugees and survivors in complex cases. Through this role, you will get experience of working in a legal advice organisation and an understanding of its administrative and support needs. As the role develops, there may also be the opportunity to gain basic knowledge of Legal Aid procedures and client care.

Main tasks and activities

• Providing general administrative support such as copying, scanning, filing documents, data entry and generating reports from client databases;
• Basic reception duties including answering the phone, taking messages, opening and distributing post, and monitoring our email inboxes;
• Maintaining signposting list and providing information about alternative services where we cannot assist;
• Booking client appointments and interpreters, and maintaining interpreter register;
• Assisting the Legal Administrator and/or Billing Coordinator with preparing files for billing or transfer to another provider.

Skills and experience needed

• Understanding of, and commitment to, the objectives of Asylum Aid;
• A demonstrable empathy for our vulnerable clients, including asylum seekers, refugees and survivors of torture and trafficking;
• Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
• Basic understanding of the challenges facing our clients and of the UK asylum system
• High degree of accuracy and attention to detail
• Experience of working with spreadsheet computer programs (e.g. Excel) and databases
• Confidence with IT skills
• Excellent organisational skills
• Strong communication skills – written, verbally on the phone and face-to-face
• Ability to work well as part of a team and form effective working relationships
• Understanding of the importance of confidentiality and respect for client confidentiality
• Ability to complete tasks independently once given a clear brief

What you will get out of the role:

• Greater understanding of the experiences of asylum seekers and refugees;
• Knowledge of the UK asylum process and associated legal systems;
• Experience of working in a busy legal advice service;
• Basic awareness of Legal Aid eligibility and procedures;
• Experience of taking calls and responding to enquiries from vulnerable and often distressed clients;
• Stronger administrative skills;
• Ability to process large amounts of data and prioritise or categorise it;
• An ability to multi-task between competing priorities.

Overview: As an Office Administrator Volunteer, you will play a crucial role in supporting the administrative functions of our organisation. This position involves a variety of tasks, including:

• Filing documents
• Answering calls and emails
• Data entry
• IT support
• Managing databases

General Administrative Support: No professional background is required for general administrative tasks, and full training will be provided. However, specific roles such as IT support require existing IT knowledge and are better suited for individuals with a professional IT background. Volunteers are expected to commit to regular weekly sessions over an extended period due to the nature of the work.

Impact and Value: While these roles often occur behind the scenes, their importance cannot be overstated. The work you do each day is essential in contributing to positive changes and improving lives.

Prosecution Case Administration: After training, you may be asked to assist with prosecution case administration, which includes tasks such as populating case documents, transcribing interviews, and providing administrative support to investigating officers. This role may expose you to graphic imagery and video material but is vital in combating organised animal cruelty. You will have access to personal and sensitive information regarding individuals under investigation, so maintaining strict confidentiality is imperative.

Requirements:

• Commitment to regular weekly sessions
• Willingness to undergo training
• Strong attention to detail
• Ability to maintain confidentiality
• IT knowledge (for specific IT support roles)

Join us as an Office Administrator Volunteer and make a meaningful impact in our mission to create a better world for all animals.

About Crisis

Crisis is the national charity for people experiencing homelessness. We believe everyone should have somewhere safe and warm to call home and are committed to ending homelessness. Every year we work side by side with thousands of people from all sections of our communities to help them rebuild their lives and leave homelessness behind for good.

How you will contribute to ending homelessness

The Housing First team at Crisis Skylight London provides intensive support to 40 clients who are multiply excluded and have experienced a long history of homelessness. You will be supporting the team and its clients with administrative tasks, including recording and analysing accurate data, identifying community services that clients can access, contacting clients to encourage involvement in the service and other general admin tasks.

Time Commitment: Minimum 8 hours per week during office hours, any day(s) Mon-Thurs.

Core tasks

• Identifying community services that coaches can access as part of client support and updating the team’s bank of resources
• Using internal data systems to record, track and communicate accurate client information and activities
• Supporting with document gathering/redaction for service evaluation and ensuring client data is accurate and up to date
• Promoting activities by maintaining effective communication with the team and members and preparing advertising materials
• Contacting members to encourage member involvement in development of the service, e.g., carrying out surveys by phone
• Assisting with printing, filing, photocopying, scanning, shredding and recycling and any other general administration that is required

Who we are looking for

• Good working knowledge of Microsoft Office 365 (Word, Excel, Outlook, SharePoint, PowerPoint and Publisher) and the ability to use the internet
• Excellent organisational skills, reliable and able to prioritise tasks
• Able to work efficiently as part of a team and proactively using own initiative
• Friendly and polite with the confidence to interact with individuals from a diverse range of backgrounds including those with English as a second language
• Patient and non-judgmental approach to supporting clients
• Understands the importance of confidentiality and maintaining boundaries
• Able to commit to the role for a minimum of six months
• A strong desire to help end homelessness 

What you will gain

• Workplace experience in a national organisation
• The opportunity to share existing skills or develop new skills in a welcoming and supportive environment
• A platform for building confidence
• The opportunity to be part of a friendly team who are committed to ending homelessness
• Full induction and training for the role followed by support from a dedicated Volunteer Supervisor
• An understanding of the Housing First approach
• A reference from a reputable organisation

Additional information

• Following a successful interview, references and a Basic DBS check, completion of compulsory e-learning and training are required before commencement of this role
• A Crisis IT account will be issued for this role
• Volunteers must comply with Crisis policies, including health and safety, IT, data protection and code of conduct
• Out of pocket travel and lunch expenses will be reimbursed on production of receipts/statements
• We encourage people from all backgrounds to apply and particularly welcome Black, Asian and Minority Ethnic, LGBTQ+, disabled and male applicants as well as those with lived experience of homelessness as these are currently under-represented groups in our volunteer pool

Application deadline: Sunday 13th October at 2pm

In-person interviews: Wednesday 23rd October

Working closely with the Membership and Information Coordinator, this role involves meeting with community food members to review their requirements, and ensure that the food they receive from FareShare is being stored and distributed in accordance with FareShare regulations. The role includes travelling to CFM premises across Greater Manchester and carrying out office based administration.
 

Where? Maynard House, New Smithfield Market. Openshaw M11 2WJ

Hours? Monday to Friday. Start times between 09:00 -10:00 for a minimum four hour shift

How often? Volunteers are typically involved for one shift a week.

Support? The role is supported by the FareShare Membership Coordinator.

What will I be doing?

Arranging meetings with members by telephone or email.

Carrying out the offsite meetings, including completing a checklist and taking note of customer queries or concerns.

Following up on any required actions with the customer, and internally with the FareShare Membership Coordinator.

Inputting/updating data on to the database.

Answering phones and taking messages.

Completing and filing all paperwork accurately

Our requirements

Car user (travelling throughout the Greater Manchester boroughs). Clean Driving licence or max 3 points

ABOUT FARESHARE

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups, (CFMs), including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost one million meals for vulnerable people.

FareShare Greater Manchester has been run by EMERGE 3Rs since 2008. EMERGE is a charity that has been active in the 3Rs (reduce, reuse and recycle) since 1996. From our regional centre based on New Smithfield Market we redistribute food to over 250 CFMs.

Strong interpersonal skills, ability to communicate with diverse communities

IT Skills

Food Hygiene Level 2 certificate (this qualification can be completed at FareShare).

Ability to prioritise and organise duties

Familiarity with answering phone and taking messages when required.

Data inputting using Excel and the FareShare in house database

Training

A full induction followed by a ‘Taster’ session progressing to ongoing training for the role, by on-the-job training and e-learning.

What you can expect from the volunteer role

Out of pocket expenses reimbursed – up to £6 for travel and up to £3 for lunch upon completion of a 4 hour shift

Mileage expenses reimbursed for off-site visits

Experience of working in a team

A reference after 3 months if applicable

Knowledge of the importance and benefits of addressing food surplus and recycling.

You will be required to complete introductory sessions before you are confirmed in the role.

The Dementia Wellbeing Service provides practical and emotional support to help older people live independently and safely at home for as long as possible, stay socially engaged, and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia. The coordinator works with the client, their family, or carers to produce a personalised wellbeing plan.

Staff and volunteers for this service are located at our Henderson Court Hub in Hampstead.

What does the role involve?

Volunteers assist the Dementia Services Manager with all administrative aspects of delivering the services including communicating with people referred to the service.

What will you get out of it?

• You'll be making a difference to the lives of older people.
• You'll gain knowledge and insight into issues that impact on older people’s lives.
• You'll have an opportunity to build confidence and skills in engaging with people.
• You'll gain administrative experience such as updating databases, dealing with correspondence and dealing with enquiries.

***This is an unpaid voluntary role***

Our data entry and admin volunteers keep all the Abbey cogs turning, keeping our various databases and systems up to date which is vital for our monitoring, fundraising and project management. Gain valuable office experience while making a difference to a local community organisation. Help us once a week for up to 2 hours max between 11am and 1pm (minimum 2 month commitment) and we'll shower you with gratitude, cuppas and biscuits! 

Qualities you need for this role 

• This role is suited to you if you enjoy working with data, are meticulous with a good eye for detail 
• Basic IT skills and ability to learn new software 
• Reliability and punctuality 

When you'll be needed
Two hours a week for a minimum of six months.

Be based at our Henderson Court Hub in Hampstead with the Dementia team, facilitating and taking meeting notes from the support group that happens.

• Send out the letter of invitation to members
• Call and remind members about the meeting and confirm any travel arrangements
• Co-facilitate the meeting with a member of staff
• Take notes if necessary
• Liaise with guest speakers
• Register members on our Database system

What you will get out of it?

• Volunteers will be supported in their role by the Group Facilitators
• Travel and other agreed out of pocket expenses are reimbursed
• Gain admisitrative experience, such as using databases, organising trasnport, and organising speakers

About the role:

The Counter-Trafficking team at HBF is a small but very busy team; it works with people who have been trafficked for all forms of exploitation and supports them in their involvement in the National Referral Mechanism (NRM), asylum and criminal justice systems. The Counter-Trafficking programme provides access to vital ongoing contact and safeguarding support for clients to ensure that they are kept safe and that their risks from others are minimised. The team takes a holistic approach which is tailored to the specific needs of clients, who have experienced human trafficking for sexual exploitation, forms of forced labour and/or criminal exploitation, amongst others. As a Counter-Trafficking volunteer, you will be trained to take an active role in the administrative and casework load of the team, and to help to provide pastoral support for our clients. This includes online filing, collating case materials (legal, clinical and other) to provide client chronologies, supporting the process of counter-trafficking assessments and other appointments, meeting remotely and in person with clients and engaging in tasks required to support the team. This is a fast-paced role, vital for the proper functioning of the team. You will be exposed to very traumatic information, but you will have careful, friendly supervision from a positive staff team in all aspects of your work. 

Main tasks and activities:

• Entering client data into our CMS database.

• Supporting Counter-Trafficking team staff with organising and booking client appointments.

• Collating legal and other case materials, writing up clients’ chronologies and drafting letters.

• Follow up calls with clients and/or professionals involved in cases.

• Meeting remotely or in person with clients alongside Counter-Trafficking team staff members.

• Taking clear and comprehensive notes at meetings with and about clients.

• Researching and collating key data and information for clients and the staff team.

• Attendance and minute taking at various professionals meetings.

• Administrative tasks as required by the team.

Skills and Experience Needed:

• Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.

• A demonstrable empathy for our clients, including asylum seekers, refugees and survivors of torture and trafficking.

• Awareness of the challenges that our clients may face.

• A high level of understanding of the duty of confidentiality when considering the sensitive information that the Counter-Trafficking team handles.

• A respect for the principles of diversity and human rights.

• Strong organisational skills and attention to detail.

• Strong time management and prioritisation skills.

• Willingness to learn quickly and ability to adapt in a fast-moving environment.

• Comfortable using Office 365 (in particular Outlook, Word, Excel). Desired:

• Experience of working with asylum seekers, refugees and survivors of trafficking.

• Fast touch-typing and document formatting skills.

• Experience with client management database programs and spreadsheet software.

• Experience organising client documents, producing chronologies and histories. 

What you will get out of the role:

• Experience of using trauma-informed methods of working with survivors.

• A better understanding of the legal systems relating to the National Referral Mechanism, the asylum system and refugee procedures in the UK.

• A stronger understanding of law enforcement and the criminal justice system as it relates to survivors of trafficking.

• An understanding of the multi-disciplinary care that survivors of trafficking require, including working with therapy, medical, housing and welfare and advocacy teams.

• Confidence in using interpreters to communicate with clients.

• Stronger and faster administrative skills.

• Ability to process large amounts of data and prioritise or categorise it.

• Experience of writing clear content and reports.

• An ability to multi-task between competing priorities. 

Do you want to improve the lives of people with disabilities and vulnerable people? 

Humanity & Inclusion (HI) is an award-winning international development organisation working in situations of poverty and exclusion, conflict and disaster. Working alongside people with disabilities and other vulnerable people, we respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. 

We are looking for a Fundraising Volunteer to join our small, dynamic and ambitious team with big plans. You will be providing administrative, research and income-generating support to our Private Fundraising team. Your work will be essential in helping our teams provide excellent donor care to our supporters, as well as assisting with the smooth running of our office and fundraising activities.

By volunteering with us, you will have the opportunity to gain first-hand experience of working for a charity and will contribute to our work supporting people with disabilities and other vulnerable groups worldwide, while learning new skills. 

The main purpose of this role is to: 

• Undertake administration tasks to support fundraising efforts.  

• Support a variety of income-generation functions, including individual giving, event fundraising, trust and foundations grant-making, and corporate giving.  

• Support communication and media outreach, including identifying and maintaining journalists/contacts, researching new outreach prospects and writing press releases.  

Key tasks you may be able to support: 

• Support the Individual Giving and Communications team in supporter care and social media activities.  

• Ad hoc research tasks on donor engagement and retention and supporter care.  

• Create engaging content for a new campaign aiming to bring in new potential donors to HIUK.  

• Research new opportunities to partner with high-net-worth individuals, companies, and trusts & foundations, who are the most relevant match for HI’s mission.  

• Update the database of donors and prospective donors, for example with contact information, interest areas, and recent communications, to ensure our records are up to date and accurate.  

• Maintain and update our database of journalists, outlets, and contact information for successful media outreach. 

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.

The Personal Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well-organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours of commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits: Work from home

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote

Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.  

We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector. 

Responsibilities typically include: 

• Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries 

• Typing, compiling, and preparing reports, presentations, and correspondence. 

• Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR. 

• Managing databases and filing systems. 

• Implementing and maintaining procedures/policies & administrative systems 

• Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

• Organization skills: The ability to prioritize tasks, manage time, and keep track of deadlines is crucial.  

• Communication skills: should be able to communicate effectively in writing. 

• Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

• Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

Prior to submitting your application for this position, we suggest you visit our website to gain a better understanding of our organisation and our mission. 

Background of Cystic Fibrosis Trust

Cystic fibrosis (CF) is a condition affecting around 11,000 people in the UK and 70,000–100,000 worldwide. As a genetic disorder, individuals will have CF from birth and for the rest of their life. 

Cystic Fibrosis Trust is the only UK charity dedicated to improving the lives of people living with CF. Formed in 1964, the Trust has continued to invest in cutting-edge research into the causes and treatments for the condition, campaigning for fast and equal access to transformational therapies and supporting improvements in the standards of clinical care. As an organisation, we have supported many of the major advances in CF research and healthcare. However, there is still much to be done.

Information about this role

The Philanthropy and Corporate Partnerships team is looking for a Philanthropy Volunteer to support them in securing high-value income.

In this role you will provide support across a number of areas of trust/foundation and high-net-worth fundraising (prospect research, mailings, thanking, application and report writing, etc.). to introduce you to the skills needed for an entry-level philanthropic fundraising role, whilst you also help us to raise much-needed funds for the charity. We have had great success with this role in the past, with all of our past volunteers so far having secured 4-figure donations for Cystic Fibrosis Trust and gained valuable experience for a career in fundraising. We may also be able to offer work within the Corporate Partnerships team to provide more varied experience.

We are looking for someone who:

• has some experience in general admin tasks and working with Microsoft 365 applications (e.g. Word)
• is available to volunteer over the next six months in Head Office
• is organised, with good attention to detail
• is good at team working.

Training and support

• You will be managed by an experienced Philanthropy Manager.
• Full support will be given with software packages that we use, e.g., NG donor management database.
• You will be provided with a laptop to use for your volunteering.
• We would also be open to offering career advice and mock interviews, depending on length of time with us.
• Volunteering hours are flexible to fit around you.

What are the benefits to you 

• Supporting our work to provide a life unlimited by cystic fibrosis for people with CF and their loved ones, through fundraising.
• Gain valuable experience working in fundraising and the charity sector, which you can put on your CV.
• Be offered a reference for reasonable length of service.
• Be reimbursed up to £5 for lunch.

Recruitment and selection process

We aim to run an inclusive volunteering programme, which is open to all. We particularly welcome applicants who have or have been affected by CF. 

Our process of recruitment

• Submit your application.
• We review your application and invite you to an informal interview to discuss your experience, ambitions, and the role.
• We will then inform you of the outcome of your interview and if you have been selected for the role.