Database and supporter care manager jobs
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This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Gurkha Welfare Trust provides vital support to Gurkha veterans, their families and communities in Nepal. We have been working in Nepal for over 50 years, delivering essential financial and medical aid to Gurkha veterans and widows, and working with local communities to provide access to clean water and education. We also build earthquake-resilient homes for our most vulnerable pensioners.
This role’s primary responsibilities will be as follows:
1. Develop and implement the Trust’s Individual Giving acquisition strategy across regular giving, one‑off donors, mid‑value supporters, and legacy pledgers, in collaboration with the Head of Fundraising & Communications.
2. Lead the planning and management of the annual acquisition budget, ensuring income and expenditure forecasts are accurate and regularly monitored.
3. Deliver integrated, supporter‑focused campaigns across direct mail, TV, door‑drop, inserts, press, telephone fundraising, and digital channels, ensuring activity meets agreed targets, deadlines, and quality standards.
4. Work with the Database Manager and external partners to ensure accurate data selection, segmentation, and fulfilment for all campaigns.
5. Monitor donor behaviour and key performance indicators, including attrition, response rates, and ROI, and develop strategies to enhance retention and reactivate lapsed supporters.
6. Collaborate with creative and fundraising agencies to test, refine, and optimise campaign content, propositions, and targeting.
7. Ensure the highest standard of donor care, working closely with the Individual Giving (Stewardship & Retention) Manager, Database Manager, and fulfilment providers to deliver a consistent and positive supporter experience.
8. Strengthen the regular‑giving acquisition proposition, identifying growth opportunities and mitigating donor attrition.
9. Maximise Gift Aid income by ensuring all acquisition activity includes appropriate prompts and compliance measures.
Support legacy marketing activity in partnership with the Legacy Administration team.
KEY SKILLS, QUALIFICATIONS AND KNOWLEDGE, AND PERSONAL ATTRIBUTES
Applicants for this position should be able to satisfy the following criteria:
Essential:
- Proven success in delivering Individual Giving or marketing campaigns that meet or exceed income targets.
- Strong project management skills and experience coordinating multi‑channel fundraising campaigns.
- Experience managing significant income and expenditure budgets.
- Ability to analyse campaign performance, interpret data, and produce clear, actionable reports.
- Strong creative judgement and ability to guide external agencies.
- Excellent communication skills, with a collaborative approach to working with colleagues, partners, and suppliers.
- Good understanding of fundraising regulation, Gift Aid, and data‑protection requirements.
- Strong numeracy skills and confidence working with financial and supporter datasets.
- Excellent attention to detail, written and verbal communication, and competent IT skills.
- A positive, proactive attitude and commitment to working as part of a supportive fundraising team.
- A genuine commitment to the values and mission of The Gurkha Welfare Trust.
Desirable:
- A relevant degree or recognised fundraising qualification (or equivalent practical experience).
- Extensive experience in an Individual Giving or similar fundraising role.
- Experience managing external agencies and overseeing creative, print, and production processes.
- Experience of mail or telephone acquisition campaigns and testing new fundraising channels.
Experience using CRM systems, particularly Access or similar platforms.
To provide welfare and support to ex-Gurkhas, their families and their communities in Nepal to enable our beneficiaries to live their lives in dignity



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35
Salary: up to £33,700 pa depending on experience
Closing date for applications: Monday 6 April 2026 , midnight, interested candidates are encouraged to apply as early as possible
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever. We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
This is a challenging climate for pet owners; we are contending with a significant increase in demand for all areas of our work. We can only rise to meet this challenge by cultivating and sustaining a diverse volunteer base, including of foster carer volunteers – they make it possible for us to scale our reach at pace so we can be there for many more dogs and cats who need us, and more pet owners who rely on our support.
Volunteering and Foster Caring Manager is a new role at Mayhew, reflective of the importance of volunteering and foster caring in our ability to deliver our onward strategy and direction. This is a highly visible and important role for Mayhew. The postholder will be working across all teams with staff and volunteers, supporters, partners and members of the public.
This role requires an effective leader and manager, with practical subject matter expertise in volunteering good practice, strong organisational skills, and a drive, rooted in passion for both animal welfare and volunteering, to enable Mayhew to reach many more dogs and cats and pet owners who need us by cultivating a thriving, engaged and diverse volunteer base.
Staff and volunteers at Mayhew, particularly in animal facing and public facing roles have duties that can be physically and emotionally demanding, sometimes interfacing with dogs and cats and pet owners who are in distress and facing heart-breaking situations. Yet our work is hugely rewarding; you can view some of our amazing rescue stories here.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs and cats who rely on us.
While we embrace hybrid and flexible working models, interested applicants should note this role requires at least three working days in five to be worked at Trenmar Gardens, NW10 6BJ.
Generally, you will:
- Lead on developing our onward volunteering strategy and plan
- Provide leadership and management of volunteering and foster caring at Mayhew
- Provide support, training and guidance to staff managing volunteers
- Lead on volunteer engagement and communication
- Engage a range of internal and external stakeholders including staff, volunteers, supporters and partners
- Collaborate with the Senior Management Team to ensure delivery of our strategic and operational goals
- Be self-driven and resilient, having a professional, friendly, calm and caring manner
To be successful in this role, you need relevant experience:
- Working in a volunteering management role in a charity or other organisation of comparable breadth and scope
- Leading and living volunteer management best practice, including overseeing policies, procedures and guidance
- Owning and improving volunteering management processes
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
We reserve the right to close this post at any time, should we receive a high volume of applications.
The client requests no contact from agencies or media sales.
Events, Community & Digital Fundraising Manager
Salary: £40,000 – £45,000 per annum, plus benefits
Location: London N1
Full time: 37.5 hours a week
We’re a hybrid working employer, meaning you’re required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
Closing date: 23rd March 2026
First Interviews: 31st March and 1st April
Second interviews: w/c 13th April
At World Cancer Research Fund (WCRF), we’re passionate about saving lives through research, education and prevention. Around 40% of cancers could be prevented – and with your help, we can reach more people, inspire healthier choices and fund life‑changing research.
We’re now looking for an Events, Community & Digital Fundraising Manager to join our friendly and ambitious Fundraising Development team. If you love bringing people together, creating brilliant supporter experiences and using digital innovation to drive impact, this could be the role for you.
This is an exciting opportunity to lead and grow WCRF’s events, community and digital fundraising programmes at a time of real momentum.
You’ll play a pivotal role in shaping our fundraising future. You will build on the success of our running and challenge events, looking for new and innovative opportunities in the UK and internationally.
You will expand our community fundraising activity, supporting fundraisers with outstanding stewardship and supporter journeys.
You will also drive our digital fundraising strategy, developing engaging digital and virtual fundraising campaigns, using insight and data to optimise performance, test new ideas and maximise return on investment.
Alongside this, you’ll manage budgets, forecasting and reporting, ensuring ambitious income targets are met and also lead and support our Events & Community Fundraiser, helping them thrive and develop.
Working closely with colleagues across Fundraising, Health Information and Communications & Engagement (especially our Digital team), you’ll deliver integrated, engaging, data‑led campaigns aligned with WCRF’s mission that inspire supporters, grow income and deepen long‑term relationships.
You’ll be a creative, organised and collaborative fundraiser with experience across at least two of the following areas: events, community fundraising and digital fundraising.
You’re confident leading projects from idea to delivery, enjoy working with data and insight, and are excited by testing new approaches.
Most importantly, you care deeply about supporter experience and are motivated by making a real difference.
An interest in healthy living and cancer prevention is not essential but would be advantageous.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit World Cancer Research Fund and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).
About the role
We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.
This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.
We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.
Key information:
- Salary: £37,000
- Location: Northern Regional Hub (Leeds) with regional travel in the North
- Full-time, 12-14month Fixed Term Contract, with the possibility of extension
- Closing date: Friday 10th April, 09.00am (we interview on a rolling basis and will close the role early if we find the right candidate)
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Strong leadership ability with the confidence to make effective decisions
- Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
- An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
- An excellent communicator (both written and verbal)
- Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
- Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
- Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
- Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an approachable, friendly, people person who feels at ease engaging with people facing homelessness?
Do you have the confidence to hop on the Justlife minibus and participate in outreach to temporary accommodation across Manchester, going out and meeting people where they are? Are you able to adapt to changing situations, think on your feet and problem solve?
Are you passionate about navigating through various systems to get the best outcomes for people who are homeless and living in temporary accommodation?
Are you open to supporting people using a trauma informed approach and reflecting on your practice with colleagues?
If you do want to work for an innovative, collaborative and solution focused organisation that supports homeless adults living in temporary accommodation then please apply! See below for details.
About Us
Why do we exist?
Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.
How do we operate?
Our values guide our work and are very important to us:
- Collaboration before competition
- People before programmes
- Innovation before institutions
What do we do?
Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.
We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.
Why work for us?
Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Perks of working at Justlife
- Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
- Additional 5 days annual leave purchase scheme through salary sacrifice
- Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
- Cycle to work scheme
- 2 Volunteering days per year
- Access to regular clinical supervision
About the job
About this role:
The role of Specialist Support Worker involves supporting a caseload of clients who are experiencing homelessness and taking part in regular outreach visits to temporary accommodation (TA) across Greater Manchester. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers ensuring that their residents experience of TA is as positive as possible.
This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and substance addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners, including the Probation Service, local council services and other third sector organisations.
The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity.
Making decisions ‘in the moment’ to mitigate risk with clients can place high emotional demands on the job holder. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature, you will experience a range of emotions from joy to grief and as such it requires a high level of resilience and self-awareness to cope with the emotional demands of the role.
The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.
Key terms and conditions
Job Title: Specialist Support Worker
Hours: 31 hours per week
Contract: Permanent
Normal hrs to be worked: Monday/Wednesday 9am-5pm and Tuesday/Thursday 9am-5.30pm
Location: Justlife Centre, Manchester
Salary: £15.33 p/h (£29,894 per annum pro rata)
Application Process
To apply, please upload an up-to-date CV and a covering letter addressing how you meet the person specification. The person specification details key areas of knowledge, experience, skills and personal attributes required for the role. Please describe in this section, using examples from your experience, how you meet the person specification. Short listing will be based upon how well you demonstrate your ability to meet the person specification in your cover letter.
Use of Artificial Intelligence (AI)
We value authentic applications but recognise that Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.
Deadline for applications is midnight 9th April, but we may close this early if enough suitable applicants are identified.
Provisional interview dates will be the week of 20th April.
Role description
Service Delivery:
Using frontline practical and procedural knowledge of working with people with multiple and compound needs to support them to engage with health care, wellbeing services, benefits and housing services during their housing vulnerability.
This could include, but is not limited to:
- Assisting people in addressing housing, financial, health and wellbeing needs through the support pathway.
- Connecting people with appropriate support services such as substance misuse services, GP, mental health services, advocating on behalf of the client and accompanying them to appointments.
- Supporting the delivery of outreach to TA’s across Greater Manchester on the Justlife minibus. This includes engaging with residents, managers and landlords of TA to build effective working relationships and establish support needs.
- Helping to increase the self-confidence of clients to improve their chances of moving on from their housing vulnerability through one to one key work sessions, group activities and outreach.
- Maintaining regular contact, a listening ear and emotional support during times of crisis.
- Liaising with Landlords and property Managers to identify residents who would like support and to help prevent evictions.
- Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
- Use interpersonal and communication skills to provide support to clients and collaborate with others including colleagues, partner agencies, health care professionals and external agencies through joint working.
- Take duty of care seriously by assessing the client’s social and environmental conditions, identifying and passing on information to and from relevant professionals, ensuring client confidentiality is maintained.
- Use of excellent writing skills to prepare and submit referrals and housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of people.
- Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
- Ensure accurate and up to date client data and case notes are recorded within our Inform database within the standards set by the organisation.
- Carry out light physical tasks, such as travelling to visit people on outreach, shopping, organising deliveries or lifting office equipment.
Service Development:
- Collaborate with the entire Specialist Support team to ensure support requirements are in place for all registered clients.
- Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
- Provide data, reports and impact studies when requested.
- To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.
Research:
- Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of clients in design and delivery of the service.
Responsible to: Service Manager
Responsible for: N/A
This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.
Person Specification
Experience:
- Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group).
- Experience of working with drug and alcohol dependent adults and those experiencing poor mental health.
- Experience of working with people in contact with the criminal justice system.
Skills:
- Care, empathy and skilled in dealing with emotionally vulnerable clients.
- Excellent ability to engage with clients in an empowering manner.
- Effective communication; written and oral skills.
- Effective administrative and IT skills.
- Excellent organisational skills.
- Driving licence holder and access to a vehicle (desirable).
Knowledge:
- Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to feel connected and healthier.
- Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse, homelessness and contact with the criminal justice system.
- An understanding of health and safety and safeguarding policies and procedures that aim to keep staff and clients safe.
Personal Attributes:
- Commitment to equal opportunities in our service delivery.
- High level of self-awareness and the ability to maintain personal wellbeing through periods of pressure and stress.
- Ability to be self-motivated and work well in a team and as a lone worker.
Our vision is to make people’s experience of temporary accommodation as short, safe and healthy as possible.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Job
Hammersmith and Fulham, Ealing and Hounslow (HFEH) Mind have an exciting opportunity to be part of our long-standing MHST. As one of a few Third Sector providers of MHSTs, we are looking for someone who is adaptable, compassionate and dedicated, especially in supporting children and young people who face inequity.
To be eligible for this role, you must have a registered core profession in a relevant field (e.g. Psychology, Mental Health Nursing, Social worker, Therapist and must be registered with UK relevant professional body). You will have successfully completed the PG Certificate in Supervision for Children and Young People’s Mental Health or must be willing to complete this course as part of your employment with us, should the opportunity arise (with our support).
Working closely with schools in the borough of Hammersmith and Fulham, you will supervise and support a diverse staff team to deliver a large NHS contract. Your role will be to provide supervision and line management to staff, as well as delivering CBT based group and 1:1 interventions in schools.
Key Responsibilities
Supervisory, clinical and line management
· Supervise and line manage a team of mental health professionals and/or trainees based in schools.
· Work closely with the MHST Service Manager and Clinical Lead to ensure that the provision is high quality, clinically safe and reflects best practice.
· Ensure that the KPIs and objectives of the MHST, and individual objectives, are met by you and your team.
· Provide high-quality case-management support to your team
· Audit cases for quality and safeguarding purposes.
· Be the Duty Manager on a shared rota basis (up to 2 days per week).
· Assess and monitor risk and draw up appropriate risk management plans. Develop your team to understand and manage appropriate levels of risk.
· Participate and deliver group clinical supervision and reflective practice sessions and provide training to the team.
· Supporting building on the existing programme and expanding the service into new schools using learning so far.
· Provide support for SMHPs and others in using CYP-MH compliant routine outcome measures.
· Use IAPTUS and HR based databases for effective case recording and management recording (e.g. 1:1s, probation reviews, annual appraisals).
· Understand and advise on safeguarding/clinical risk issues that may arise, following both organisational and school policies and procedures.
· Support staff to deliver tailored, appropriate services to a diverse range of children and families.
· Oversee the development of new resources (e.g.) to support young people who have disengaged from school or have additional needs.
· Participate in your own clinical supervision and line management, keep up to date with relevant policies and procedures and attend relevant training and CPD opportunities.
· Meet the requirements of your own professional body.
Delivery to School-aged Children and Young People and families
· Develop and deliver high quality interventions with children and young people that reflect the population of Hammersmith and Fulham, and adapt to meet individual needs.
· Support children and young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties.
· Work in partnership with families to provide culturally appropriate psychological interventions.
· Hold a caseload, including more complex cases. Make referrals to appropriate agencies (e.g. CAMHS).
· Develop and help deliver workshops, groups and individual interventions for children and young people in schools, utilising CBT principles.
· Work with the Whole School Approach Lead and Clinical Lead to identify training and support needs for school staff and/or parents.
Person specification
Qualifications (Essential)
· Appropriately qualified and registered professional e.g. EMHP, clinical or educational psychologist, systemic family therapist, psychotherapist, CBT therapist, Mental Health Nurse or social worker with CYP MH experience.
· Evidence of continuing professional development as required by the BABCP/HCPC/UKCP/NMC/BACP/BPS/Social Work England.
· Registration with BPS or BABCP or equivalent.
Qualifications (desired)
· PG Certificate in Supervision for Children and Young People’s Services or willingness to work towards it if a suitable training opportunity arises.
· CBT/CYP IAPT qualification or similar
Experience
· A minimum of three years’ experience as a Child and Young Person’s Mental Health professional
· At least one year’s experience of supervising and case-managing practitioners
· Some line management experience
· Experience of delivering evidenced-based 1:1 and group CBT interventions for mild to moderate mental health issues (e.g. low mood and anxiety) to children
· A range of therapeutic skills and experience
· Experience of providing specialist assessments and evidence-based interventions with individuals and groups presenting with a range of needs.
Knowledge/Skills
· Knowledge and understanding of the theory and practice of specialised therapies for children and young people, and ability to apply this within a school setting
· Ability to line manage and supervise staff delivering mental health support within schools
· Advanced theoretical knowledge of psychosocial theories of mental health and the evidence base for delivery.
· An understanding of the complex factors that influence work at all levels within an education setting or relevant wider systems
· Advanced knowledge of mental health assessments and ability to apply them meeting the needs of a diverse population.
· Knowledge of legislation in relation to the client group, of child and adult safeguarding, and equalities/diversity and inclusion.
· An ability to deliver culturally appropriate psychological interventions, and an ability to adapt delivery to meet the needs of the school communities we work in.
· Ability to select and administer a broad range of assessment tools, resources and frameworks to deliver high quality interventions and evaluate outcomes and progress of children and families.
· Excellent communication skills which enable you to be an effective supervisor and line manager, as well as supporting children, school staff and families.
· Well-developed IT skills and experience working with clinical databases such as IAPTUS.
· Ability to work effectively within a multi-disciplinary team, balancing the needs of the schools and HFEH Mind.
· Ability to manage emotionally stressful situations and clinical risk, support staff in this, and to respond to the requirements of being duty manager.
Skills, Attributes & Qualities
· A passion for supervising, supporting and developing staff.
· A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.
· Skilled in working closely with colleagues (e.g. Service Manager; Clinical Lead) and clearly sharing roles and responsibilities.
· Ability to form and maintain relationships (e.g. with schools, commissioners), and communicate effectively with all stakeholders and young people.
· Ability to manage own workload, work to deadlines and prioritise effectively, and bring out these qualities in your team.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check
To apply please submit your CV and a Personal Statement demonstrating how you meet the person specification.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Are you keen to contribute to sharing God’s kingdom and alleviating suffering? Are you passionate about building strong relationships and inspiring supporters? Do you thrive when you work as part of a team towards ambitious targets? If so, we have an exciting opportunity for you!
BMS World Mission is a Christian mission organisation founded in 1792. Today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.
We’re looking for an Individual Giving Manager (9-month maternity cover) to achieve BMS’ fundraising strategy and goals by stimulating new and repeat donations from individual givers and leading creative innovative fundraising campaigns. You will also lead a small team of two Individual Giving Officers (one full-time and one part-time).
The successful candidate will be a fundraiser with a track record of meeting ambitious fundraising targets. You will develop and deliver an individual giving strategy and employ a range of retention and acquisition techniques. You will manage and oversee BMS’ appeals, regular giving, major donor and community fundraising programmes.
You will quickly build excellent relationships within BMS and with supporters and have a strong commitment to outstanding supporter care. This is an important role, at a critical time in the life of the organisation, and we are looking for a strategic, professional and knowledgeable fundraiser to deliver on our strategy.
This role is a 9 month maternity contract starting early June 2026 to early March 2027. This role can be hybrid with flexibility but would need to attend the Didcot office in agreement with your line manager.
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
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Salary: £50,331 gross per annum
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Location: London
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Contract Type: Indefinite
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Hours: Full Time
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First Interview Dates: Monday 13 April 2026
At ClientEarth, we use the power of the law to protect our planet. We are hiring an experienced Database and Insights Manager to lead our External Affairs Operations department’s data strategy, governance, reporting, and insight development to enable the External Affairs team to deliver its strategic objectives effectively and efficiently.
Meet your Manager
In this role, you will report to Ali Burr, ClientEarth’s Global Operations Lead (External Affairs). With over 10 years of international experience across higher education, international NGOs, and mission-driven organisations. Ali leads ClientEarth’s External Affairs Operations Teams, who work across the fundraising and communications teams to strengthen organisational efficiency, governance, and compliance, and to support teams in scaling their impact.
Before joining ClientEarth, Ali held senior operational roles in both international environmental rights organisations and NGOs.
Key Responsibilities
- Lead the management and continuous development of ClientEarth’s (CRM), overseeing supplier relationships and ensuring effective system performance.
- Oversee data management workflows across the External Affairs Department, ensuring accuracy, consistency and high data quality standards.
- Produce and enhance monthly insight reports, KPI dashboards, performance analysis, forecasts and audience insights to inform decision-making.
- Oversee regular data hygiene, reconciliation of CRM and Finance systems, and support audit requirements.
- Oversee, review and, as appropriate, sign–off on the work of line managed staff
See the job description (below) for a full list of duties for this role.
Skills, Knowledge and Expertise
- Significant experience in information and contact management in CRMs, ideally Raiser’s Edge (essential)
- Significant experience in designing and delivering KPI reporting, dashboards and data analysis to support income forecasting, performance monitoring and strategic planning (essential).
- Experience of working with finance teams and a strong working knowledge of financial processes including gift administration, income tracking, reconciliation and reporting (essential)
- Experience developing and integrating third party platforms (e.g API integrations, or tools like ImportOmatic, Importacular, Power Automate) with CRM systems. (essential)
- Experience of managing a small team or individual staff (essential)
- Core IT skills: able to use MS Office (particularly Excel), databases (e.g. Raisers’ Edge NXT; SharePoint) (essential)
See the job description (below) for a full list of duties for this role.
Benefits
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This new role will take over responsibility for developing and managing all finance activities and reporting in this rapidly growing charity. You will have the opportunity to shape the role and the evolution of the charity as we grow, implementing financial processes and systems. As a key member of the Management Committee, you will work closely with the CEO, the Office Manager and the Honorary Treasurer.
Key tasks and responsibilities
- Ensure accurate and timely financial records of all income received and expenditure incurred
- Implement a new accounting system, as the charity’s growth takes it from excel bookkeeping to a new integrated finance and reporting system
- Liaise with the payroll bureau to ensure accurate and timely processing and payment of monthly salaries and related costs
- Working with the FHL office in Bethlehem, maintain accurate records of grants paid
- Monitor and maintain correct reporting of Restricted and Unrestricted income and expenditure
- Manage all UK banking activities and maintain oversight of the charity’s bank accounts in Bethlehem
- Prepare, validate and submit regular Gift Aid claims to HMRC
- Prepare monthly management accounts for the Management Committee and Board of Trustees
- Working with the CEO and Treasurer, prepare annual budgets and periodic reforecasts as required
- Working closely with our external auditors, deliver an effective year end close and audit process and ensure submission of Annual Trustees’ Report and Financial Statements to the Charity Commission
- Supervise the Office Finance Administrator
- Assist in the formulation and implementation of financial policies, procedures and controls
- Perform any other duties as reasonably required within this role to support the work of the charity
This job description is not exhaustive; it outlines the primary duties and is subject to change in consultation with the post holder. Projects and priorities may vary from time to time as required
For full details, see the application pack or our website
Please include a cover letter stating why you are interested in the job and what you can contribute to our charity. Applications without a cover letter are unlikely to be considered. We would welcome phone calls to discuss the role with our Office Manager before applying.
Our mission is to secure a resilient and enduring community for Christians in the West Bank, Gaza, Israel and Jordan
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assessment Centre: 09/04 in our Glasgow Centre
For more information, or to apply, please click "Apply Now" to be directed to our careers site.
The King’s Trust has ambitions to support even more young people across the Glasgow City Region through our core themes of Education, Employment and Enterprise. To help us on this journey, we are seeking a passionate and driven individual to join our Management Team, based in our Glasgow Centre, to lead and motivate a team of Youth Development Leads across our Outreach and Foundations offer.
This role is central to realising our vision of ending youth unemployment. By empowering our team and strengthening our work with young people, this post plays a vital part in ensuring every young person has the opportunity, skills and confidence to thrive.
In this pivotal role, you’ll be at the heart of our work in Glasgow and its surrounding communities. You’ll collaborate closely with regional colleagues and local partners to shape and deliver an outreach and delivery plan that meets the needs of young people right across the city region. By building strong relationships with key networks and referral partners, you’ll ensure that the young people who need us most are welcomed into our programmes and supported right from the start of their journey.
You’ll lead your team to deliver high‑quality, impactful support, making sure each young person progresses through a personalised pathway of learning, one‑to‑one guidance, and opportunities that help them move towards a positive future.
As one of our Delivery Managers, you will bring:
- Exceptional interpersonal and communication skills
- Strong planning, organisation, and coordination abilities
- Confidence in using data to drive decision‑making
- Proven experience in line management and team leadership
This is a varied, fast‑paced role, and we’re looking for someone with a broad skill set and the enthusiasm to drive change. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Delivery Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3894
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead the response to rough sleeping in South West London. Join SPEAR as our Rough Sleeping Outreach and Assessment Manager and make a real difference to the lives of people experiencing homelessness.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people sleeping rough to move into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead our Rough Sleeping Outreach and Assessment Service across the London Boroughs of Richmond and Wandsworth. You will manage a dedicated team delivering street outreach and operating from the Assessment Centre in Clapham Junction, ensuring people experiencing rough sleeping receive timely, trauma-informed support and pathways into accommodation.
This is a hands-on leadership role where you will oversee service delivery, manage staff and rotas, build strong partnerships with local authorities and support services, and ensure high-quality safeguarding and case management.
If you are passionate about tackling homelessness and leading frontline services that make a real difference, we would love to hear from you.
Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
Salary: £52,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings.
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 10:00am on Sunday 29 March 2026.
Job Information:
The Role
This is an exciting time to join Hospice UK! We are growing significantly as a charity and our brand awareness and profile has never been higher.
You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home.
As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You’ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years.
You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You’ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity.
You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant.
The Team
We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes!
At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers.
About You
You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You’ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail.
You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.
As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.
We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.
Lead with purpose. Help shape services that put lived experience first.
Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding
Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.
Key Responsibilities
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Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.
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Supervise and support staff, promoting professional development and wellbeing.
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Contribute to financial management, including budgeting and annual reporting.
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Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.
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Support fundraising initiatives to sustain and expand our services.
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Support fundraising initiatives to sustain and expand our services.
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Ensure effective monitoring, evaluation, and recording of project outcomes.
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Stay up-to-date with national and local mental health policies, initiatives, and best practice.
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Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery.
Person Specification
We are looking for someone who:
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Has experience in operational management and staff supervision.
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Is skilled in financial management and resource planning.
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Understands mental health and/or addiction services, or has a strong commitment to learning.
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Communicates effectively and can build strong partnerships.
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Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.
Please view the full job description and apply via our website.
Viewpoint develops innovative ways that support people with a lived experience of mental health issues and/or addiction challenges.
The client requests no contact from agencies or media sales.
£40,500 - £47,700 per year FTE (pro rata for part time)
Permanent, Part time/job share (15 hours per week – 0.4FTE)
Hybrid working with regular travel to our London Bridge Office
What the job involves
As part of our Customer Engagement and Experience team, you’ll play a key role in delivering an exceptional supporter experience, from ordering shop items and receiving fulfilment materials to ensuring Gift Aid contributions are processed accurately and securely.
This job share role combines operational ownership, relationship management and compliance oversight. You’ll be trusted to run essential day-to-day activity and improve the systems that sit behind them.
You’ll build and manage strong relationships with fulfilment suppliers, holding them accountable to KPIs and ensuring materials are delivered accurately and on time. You’ll also manage the day-to-day running of our online shop, including product development, stock forecasting, supplier coordination and performance monitoring.
You’ll keep fulfilment operations running efficiently by identifying improvements, resolving bottlenecks and making sure teams across the charity have what they need. Alongside this, you’ll take ownership of Gift Aid administration, ensuring claims are accurate, compliant with HMRC requirements and supported by clear audit trails.
By monitoring Gift Aid performance, you’ll analyse trends and recommend improvements, keeping internal teams informed and skilled in best practice. You’ll also support Fundraising teams with compliance checks, offering guidance and helping to resolve any issues quickly and effectively.
In addition, you’ll oversee monthly stock reconciliations and financial reporting for shop activity, ensuring accuracy and supporting informed decision-making. You’ll work closely with colleagues across digital, operations, marketing and customer experience to deliver a seamless, joined-up supporter journey.
This is a varied and meaningful role where your work directly improves how supporters experience Prostate Cancer UK.
Please note, internally this role is known as Gift Aid, Compliance and Fulfilment Manager.
What we want from you
We’re looking for someone who enjoys improving processes, building strong relationships and getting things right first time. You’ll thrive in this role if you’re naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience.
You’ll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You’ll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You’ll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers.
You’ll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally.
You’ll need excellent communication skills to coordinate effectively with your job share partner, keeping each other aligned on tasks, responsibilities and priorities, and ensuring a seamless handover when needed.
If this sounds like you, we’d love to hear from you and see how you could help us make a real difference for our supporters!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.
The closing date is Monday 6th April 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled from Monday 20th April 2026. We’re expecting the interviews for this role to be held online at our London Bridge office. There will be a two stage interview process for this role.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to partner with a leading charity on a vital Interim Supporter Care Manager role. This position involves leading and managing supporter engagement activities, ensuring high-quality supporter experiences during a busy fundraising period.
Key Responsibilities:
- Manage and support the supporter care team to deliver exceptional supporter experiences across multiple campaigns.
- Oversee supporter enquiry processes, ensuring timely, consistent, and high-quality responses within agreed SLAs.
- Line manage staff, providing supervision, coaching, and development opportunities.
- Coordinate workload and resources to handle peaks in supporter enquiries, particularly during major events.
- Develop and streamline processes for supporter engagement, liaising with other teams to support supporter journeys effectively.
- Handle complex supporter enquiries, complaints, and escalations with diplomacy and sensitivity.
- Monitor volume and performance of supporter interactions across channels such as email, SMS, and social media, recommending solutions to minimise response times.
- Support wider project teams by providing capacity planning, coverage, and communication to ensure supporter needs are prioritised.
- Maintain compliance with GDPR and Fundraising Code of Practice, ensuring all supporter data is managed securely.
Person Specification:
- Proven experience managing supporter or customer care teams, preferably within a mass participation or community engagement context.
- Strong line management skills, including supervising and developing team members.
- Excellent communication skills, with the ability to maintain consistent messaging across channels.
- Skilled in handling supporter queries with diplomacy and professionalism.
- Demonstrated ability to streamline processes and manage workload during busy periods.
- Experience working with supporter databases and reporting tools.
- Ability to work collaboratively, prioritise tasks, and support colleagues across projects.
- Enthusiastic about supporter engagement and charity work, with a focus on providing outstanding supporter experiences.
What’s on Offer:
- Salary: £22.58 per hour plus holiday pay
- Location: Remote
- Contract: Part-time (21 hours per week) and lasting 2 months
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.




