Database and supporter care manager jobs

Job Summary 
 
To manage and ensure control of the funding, financial and corporate resources of the Charity to ensure a financially secure service, delivering value for money. 

Work with the Co-Directors to advise and develop the financial strategy, model new projects, prepare annual and project budgets, and report on financial performance, contributing to the overall future strategic direction of the Charity.

Manage the day-to-day finances for the Charity. Ensure all aspects of the financial systems are accurate and up to date, including banking, sales and purchase ledgers, payroll and cash management.

The postholder is expected to foster excellent working relationships with all staff, volunteers, senior colleagues and trustees. 

The postholder will be expected to attend the following meeting groups: 

• Monthly All Staff: regular attendance 

• GDPR/Data Working Group 

• Finance and Income Generation (FING) Committee Meetings 

• Responsibilities to and attendance at all other meetings: attendance only as and when required and/or at the direction of the Co-Directors 

Key Responsibilities 

• Supervision and management of Senior Finance & Admin Officer (SFAO) 

• Day to Day Financial Management 

• Provision of accurate reports to Board and senior managers 

• Payroll, Pensions, and Tax Management overview and control 

• Budget Process Management 

• Statutory Reporting & Charity compliance 

• Account Management – Key Suppliers/Contractors 

• Financial Risk Management 

• Governance support to FING Committee and Trustees 

Core External Relationships 

• Payroll Provider 

• TPT Pensions 

• HMRC 

• All Banks 

• Charity Commission 

• Companies House 

• Charity Auditors 

• IT Contractor & Insurers 

Day to Day Financial Management 

• Regularly review and maintain financial policies and procedures. 

• Review the monthly reconciliations carried out by the SFAO thereby ensuring all transactions are properly and efficiently recorded. 

• Oversee the management and appropriate allocation of Restricted Funds, ensuring the monies are allocated according to the donor’s wishes and ensure that records are always maintained 

• Regularly review and make recommendations for improvements to financial controls and ensuring methods are documented and made clear to staff.

• Support with funding bids and reports back to donors 

• Management of all charity bank accounts, acting as authorised signatory with Banks 

Payroll, Pensions and Tax Management 

• Supervise the payroll process carried out by SFAO 

• Responsible for the effective management Charity’s Pension Scheme

• Ensure payments to HMRC are made accurately and on time, and ensure all available allowances are claimed. 

Budget Process Management 

• Take the lead on preparing the Annual Budget, working closely with SLT to capture all spending plans Develop and run a process which is thorough, consistent and inclusive of all managers. 

• Alongside the Co-Director, present the Draft Budget to Board for approval 

• Present monthly management accounts and Cost Centre reports for all managers

• Work closely with all SLT to ensure they fully understand their budgets and ongoing organisational performance against budget 

• Monitor variations against spend and integrate within an overall Cashflow analysis 

• Recommend corrective actions to Co- Directors and/or Board as necessary 

Statutory Reporting & Charity compliance 

• Act as lead member of staff with the Charity’s Auditors 

• Oversee the preparation of the Annual Accounts plus any supporting papers required to enable an efficient and effective annual audit to take place 

• Maintain fixed asset register and inventory of all equipment contracts/agreements 

• Ensure the Charity is fully compliant with statutory bodies and key external institutions, and act as lead on behalf of the charity with the following bodies: 

• Charity Commission 

• Companies House 

• Pensions Regulator 

• HMRC 

• Valuation Office 

• All Banks 
   

Account Management – Key Suppliers/Contractors 

Insurance 

• Take the lead in managing the insurance renewals process, and ensure that a comprehensive suite of insurances is in place to cover key risks across the Charity 
   

Financial Risk Management 

• Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels. 

• Develop, update and produce long term cashflow forecasts to evidence that the Charity can operate as a going concern. 

• Provide up-to-date dashboards and reports of the financial position, projections and scenarios, considering the financial implications of alternative business models, advice on new and current business income generation initiatives and analysis of financial risk and performance. 

• Work with the Co-Directors, to ensure that the appropriate processes are in place for the long-term financial viability of the charity, advising on the financial consequences of proposed actions 
   

Governance support to FING Committee and Trustees 

• Assist the Chair of FING Committee (Treasurer) 

• Prepare all associated papers and minutes 

• Prepare finance papers for Treasurer to deliver to Board of Trustees 

• Attend Board of Trustees meetings and present information as requested 
   

General 

• Postholder to adhere to their relevant Code of Ethics as laid down by their professional body, being mindful that adherence to the code takes precedence over charity policy and practice should a conflict ever arise. [NB Sections A + C of the current professional code are applicable.]

• Keep abreast of financial developments across the charity sector and ensure any opportunities for tax reliefs, cost reduction, value for money and more effective systems are seized as appropriate.

• Undertake any other duties as determined by the Co-Directors. 

 
Personal Specification 

• Personally committed to Caring in Bristol’s vision and values and collaboration-focused method of work. 

• Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work. 

• Bring ideas for improvements and is open and honest in all communications where relevant and appropriate. 

• Awareness of your own needs: the homelessness sector can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team, and we are keen to nurture an environment where no-one feels worried about asking for help or support when they need it. 

• Resilience working under pressure, ability, and willingness to both give and take constructive feedback. 

• Willingness to work the extra hours where needed, with a flexible working policy. 

• Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you. 

• Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow. 

• A passion for social justice and to change Bristol for the better. 

Essential 

• Minimum part qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the whole charity. 

• Specialist knowledge of Charities required, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience. 

• Ability to work with the Co-directors to lead the formulation of long-term financial plans and strategies which will influence the long-term direction of the charity. 

• Experience in developing major finance policy development. 

• Experience in budgeting and financial planning.

• Experience in management accounting. 

• Ability to receive, process and provide highly complex or sensitive financial information including ability to analyse and clearly communicate financial information.

• Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases. 

• Solid organisational skills including consistency, accuracy, and an eye for detail. 

• Experience of line management and supporting and developing staff. 

• Knowledge and understanding of Equity, Diversity & Inclusion practices. 

Desirable  

• Experience in using QuickBooks accounting software is desirable or transferrable knowledge of similar online accounting packages. 

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

ABOUT YOU

Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Could this be your next role? Read the full Job Description now!

The Administration Co-ordinator is a pivotal role at the heart of
Neuroendocrine Cancer UK. As part of the Operations team, you will help create the strong
organisational foundations that enable our charity to deliver meaningful support, drive
awareness and improve outcomes for people affected by neuroendocrine cancer.

Working closely with colleagues across operations, fundraising, communications and
patient support, you will provide high-quality administrative and coordination support that
keeps the organisation running efficiently and effectively. No two days will be the same;
from coordinating projects and maintaining accurate records to improving processes and
supporting colleagues across the charity, your work will have a direct impact on our ability
to achieve our mission.

We are looking for someone who genuinely values the power of excellent administration
and recognises that great organisations are built on strong systems, careful planning and
exceptional attention to detail. You will take pride in producing accurate, high-quality work,
spotting the small details that others might miss, and ensuring information is organised,
reliable and accessible.

Alongside excellent organisational skills, you will be proactive, adaptable and solutionsfocused,
enjoying the variety that comes with supporting a busy, growing charity. You will
thrive on bringing order to complexity, balancing competing priorities with confidence, and
finding practical ways to make things work better.

Above all, you will be someone who enjoys helping others succeed. By keeping processes
running smoothly, anticipating what colleagues need and providing dependable support,
you will play an essential role in enabling every team across the organisation to deliver their
very best work. You will recognise that every task - whether routine or complex - has value,
approaching each with the same professionalism, care and attention to detail because you
understand the difference that excellent administration makes.

If you're someone who takes pride in creating order from complexity, enjoys supporting
others to succeed and believes that outstanding administration can make a real difference,
we'd love to hear from you.

About the Sickle Cell Society (SCS)

The Sickle Cell Society (SCS) is the only national charity in the UK that supports and represents people affected by a sickle cell disorder. We provide information, advice and support to enable people to improve their overall quality of life. Over 19,000 people in the UK have a sickle cell disorder, an inherited condition that predominantly affects people of Black African and Black Caribbean heritage; and to a lesser extent people of Mediterranean, Middle Eastern, South Asian and Central/South American heritage. 

Job Purpose:

To assist the Fundraising Manager in the delivery of our Fundraising Strategy and on-going development to achieve our fundraising priorities and targets. An exciting and varied role, we are seeking a strong team player, and someone with the confidence and initiative to help develop and grow charitable income. The post holder will be someone with a ‘can-do’ attitude and the enthusiasm to want to learn and get things done. We are a small, friendly and closely knit team of 20 skilled and highly committed staff and over 50 active volunteers.

The post-holder will work closely with the Fundraising Manager, and wider team to provide an engaging supporter journey and timely, efficient donor care to existing and new supporters of the Society. Responsible for helping the team meet our agreed income targets for celebratory giving, challenge events, community fundraising and corporate payroll giving initiatives.; the post-holder will be keen on developing their Fundraising career and interested in expanding their use of CRM databases, data management and the production of reports for effective donor stewardship.

You will be responsible for the membership and donors’ database (Beacon) keeping it up to date and reporting back on results, whilst ensuring data compliance and implementation of data. You will be highly proficient in the use of business IT systems in particular Microsoft Excel to analyse data, and you will also have at least one year’s experience, or equivalent, in producing detailed and insightful reports.

The post-holder will be a confident communicator and collaborator with proven relationship building and creative and innovative fundraising skills. You will also support the development of our fundraising communications, monitoring performance across all channels driving best practice and income growth. You will generate and develop engaging fundraising communications and be responsible for your own copywriting, including thanking our wonderful donors via the most appropriate communication channels. 

This varied role will give you the opportunity to further your fundraising skills across a broad range of income generating activities as well as build strong, professional relationships to benefit the SCS’ charitable objectives.

Visit our website for full details and to apply (we do not accept CVs).  The role closes at 11.59pm Thursday 30th July.

FUNDRAISING MANAGER

Looking for a fundraising role where your work genuinely changes lives?

Our client is a charity supporting families and individuals through programmes focused on poverty relief, emotional wellbeing, education, community support and long-term life transformation. They are looking for a proactive, relationship-focused Fundraising Manager to help grow and strengthen their fundraising across trusts, donors, events and community fundraising.

This is an exciting opportunity to join a growing charity making a real difference to families and local communities. Working closely with their Fundraising Director, you’ll play a key role in building meaningful supporter relationships, delivering engaging fundraising activity and helping develop sustainable income streams that allow the charity’s work to flourish.

This is far more than a desk-based fundraising role. They require someone who enjoys building connections, spotting opportunities, bringing ideas to life and getting involved in the practical delivery of fundraising activity.

Your work will include:

• Building and nurturing strong donor and supporter relationships
• Supporting trust and foundation applications and reporting
• Helping plan and deliver fundraising events and community initiatives
• Managing and maintaining fundraising data through Salesforce CRM
• Supporting the delivery of fundraising strategy across multiple income streams

We’re looking for someone who:

• Has experience in fundraising, donor engagement or community fundraising
• Is comfortable working independently and as part of a team
• Has experience using CRM systems (Salesforce desirable)
• Enjoys both strategic thinking and hands-on delivery
• Is a confident communicator and relationship builder
• Will respect the charity’s Christian ethos.

In return, you’ll join a supportive and collaborative team within a charity that is growing, ambitious and deeply rooted in community impact. You’ll have the opportunity to develop across different areas of fundraising and charity life while seeing the direct impact of your work on families and individuals who need support.

If you’re passionate about people, purpose and building relationships that make a difference — we’d love to hear from you.

Compassion in World Farming International is a global movement transforming the future of food and farming. Lead our UK and international legacy marketing programme and help inspire supporters to leave a lasting gift for farm animals, people and the planet.

Senior Legacy Marketing Manager (UK and International)

Role type: Full time; Permanent

Location: Godalming, Surrey - HQ. Hybrid working pattern 2x days per week in the office: Tuesdays & Thursdays. The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes. 

Salary: £45,000 to £50,000 per annum (depending upon skills and experience)   

About the role 

As our Senior Legacy Marketing Manager (UK and International), you’ll lead the strategic development and delivery of Compassion in World Farming’s legacy marketing programme across the UK and internationally. This is a vital role within our Global Fundraising team, helping to shape a sector leading legacy strategy that inspires supporters to leave a lasting gift for farm animals and the planet. 

As part of this exciting role, you’ll be responsible for: 

• Legacy strategy and coordination – Leading the development of Compassion’s UK and international legacy marketing strategy, reporting on KPIs and identifying opportunities to strengthen engagement and investment.
• UK legacy marketing delivery – Overseeing and delivering legacy communications across direct mail, email, social media, website content, events, supporter engagement and promotional campaigns.
• International legacy delivery – Supporting fundraising teams in France, Italy, the Netherlands, Spain, the USA and Poland to deliver locally relevant legacy campaigns, content, training and enquiry handling.
• Supporter care – Responding sensitively and efficiently to legacy enquiries and helping colleagues feel confident talking to supporters about gifts in wills.

About you

To succeed as our Senior Legacy Marketing Manager (UK and International), you’ll be a confident and strategic legacy marketing professional with a strong track record of delivering impactful campaigns that inspire supporters to leave a very special gift. You’ll bring a deep understanding of legacy fundraising, ideally gained within the charity or NGO sector, and feel comfortable working across both UK and international markets. 

You’ll be highly organised, proactive and detail-oriented, with the ability to craft compelling messages for direct response and manage multi-channel campaigns. 

Skills and experience you’ll need to bring as part of this role: 

• Track record and knowledge of legacy marketing and legacy strategy, ideally as a practitioner.
• Strong understanding of direct marketing, digital marketing or supporter fundraising, with excellent copywriting and creative skills.
• Proven strategic planning skills, with the ability to manage budgets, suppliers, data and reporting.
• Experience of working collaboratively with international teams across multiple countries and time zones.
• Ability to engage supporters with sensitivity, care and confidence, including through legacy events and enquiry handling.
• Proficiency in relevant fundraising or database systems, ideally Salesforce CRM.
• A demonstrable interest in farm animal welfare issues and Compassion’s mission.

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is a rare opportunity to lead a global legacy marketing programme that directly supports a mission to end factory farming. 

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Electric car scheme available
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to apply and key dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. 

Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing date: Friday 14 August 2026

1st Stage (Teams) Interview: Week commencing 17 August 2026

2nd Stage (Face to Face at HQ) Interview, with task: Week commencing 24 August

“Join us in building a more compassionate future for animals, people, and the planet.”

As part of Stage 1 interviews, shortlisted candidates may, for some roles, receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.

About Compassion

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page on our website. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based.    

Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. 

At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together. 

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses. 

We are now looking for a Fundraising and Database Development Officer to join the team at our national office in Warwickshire, and help us to continue our work

Job Title:                Fundraising and Database Development Officer 

Reports to:      Head of Fundraising 

Based at:             RDA National Office (Lowlands Equestrian Centre, Warwickshire) 

Option for hybrid working with a minimum of 2 days a week office based 

Hours: Full Time (37 hours) 

Contract Type:2 Years’ Fixed Term 

Salary Range:£27,000 - £32,000  

Role Purpose: 

This role will support income generation by providing assistance to the Fundraising team. Key areas of focus include fundraising data management, central relationship management (CRM) development and digital transformation, and coordination of fundraising resources. 

Specific Responsibilities: 

• Develop and optimise the fundraising CRM to maintain accurate, accessible and reliable supporter data, enhancing workflows, processes and supporter journeys to improve operational efficiency and support fundraising objectives. 

• Manage fundraising data processes, including imports, exports and supporter segmentation, while maintaining high standards of data quality, compliance and GDPR adherence to support effective fundraising campaigns and stewardship activities. 

• Administration of the legacy pipeline, working with our external legacy administrators and supporting the Partnership Manager – Philanthropy and Legacies in tracking legacy prospects through the pipeline, maintaining up-to-date records and progress reports.

• Process and reconcile donations across multiple income streams, ensuring accurate records, timely donor acknowledgements and effective supporter stewardship while maintaining alignment with finance systems. 

• Produce and analyse fundraising performance reports, dashboards and KPIs, providing data-driven insights, income forecasting and trend analysis to support strategic planning, budgeting and decision-making. 

• Deliver excellent supporter care through the effective management of donor enquiries, communications and stewardship activities, ensuring GDPR compliance, strong supporter engagement and the timely resolution of donor-related matters. 

• Support the delivery and growth of the ‘In Memory’ fundraising programme by maintaining accurate records, coordinating stewardship and communications, monitoring performance, and working closely with the Community & Events Manager to enhance supporter engagement and maximise income. 

• Review and enhance fundraising processes and systems to improve efficiency, data management and supporter experience, supporting system developments and maintaining clear operational procedures and documentation. 

• Coordinate the development, distribution and management of fundraising resources and materials, ensuring effective campaign delivery, accurate stock control and timely support for fundraising activities and events. 

• Support CRM migration and digital transformation projects through data management, system testing, process improvement and user support, ensuring successful implementation, adoption and delivery of organisational objectives. 

• Provide comprehensive administrative, operational and analytical support to the Head of Fundraising, coordinating departmental activities and delivering performance reporting and insights to inform strategic decision-making and planning. 

• Support key fundraising events as required 

• Demonstrate the values and cultural aspirations of RDA, ensuring consideration is given to our charitable aims and objectives in all activities 

• To undertake other duties as determined by the line manager from time to time 

Person Specification 

Essential Criteria: 

• Experience working with fundraising CRM systems such as Beacon, Raiser's Edge etc 

• Strong data management, analysis and reporting skills. 

• Advanced Microsoft Excel and proficiency with reporting tools. 

• Understanding of fundraising operations, supporter care and donor stewardship. 

• Knowledge of GDPR, data protection and fundraising compliance requirements. 

• Excellent organisational skills with strong attention to detail and accuracy. 

• Ability to manage multiple priorities and meet deadlines. 

• Strong interpersonal and communication skills with a customer-focused approach. 

• Experience of CRM implementation, migration or digital transformation projects would be highly desirable. 

• Experience of producing management reports, dashboards and fundraising performance analysis 

Desirable Criteria: 

• Experience of Legacy and In Memory administration 

• Understanding of Fundraising Best Practice and The Fundraising Code of Practice 

• Awareness of charity sector trends and fundraising innovation 

• Experience of project work related to digital transformation or system change 

• Experience of developing automated workflows, forms or fundraising processes 

.  

Supporter Engagement Administrator
Salary: £25,112.50 per annum
Location: Either Helimed House, Norwich NR6 or Melbourn Office, SG8 – Hybrid Working
Hours: Full-time, 37.5 hours per week – Monday to Friday
Contract: Fixed Term Contract for 6 months

East Anglian Air Ambulance (EAAA) is a regional charity providing life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of critical care cars, our crew of critical care paramedics and specialist doctors bring their advanced skills, equipment and medicine to the scene of the incident in the fastest time possible.

The Supporter Engagement Team is the first point of contact for all our supporters and is a key function in our fundraising team. As Supporter Engagement Administrator, you will deliver excellent customer service, ensuring that all supporters are engaged with, receive exceptional supporter care and are encouraged to support us further.

You will ensure that information is captured, income is processed, thanked and banked in the best way possible, and supporters are stewarded effectively. You will continually identify ways to improve processes and procedures to ensure all our donors and supporters have a great experience supporting EAAA.

An excellent communicator with experience working within a customer service environment, you will be able to quickly form good working relationships and understanding with colleagues and supporters. You will demonstrate strong IT skills, including experience of using a CRM database and Microsoft Office.

You will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.

This role will be worked a minimum of 3 days a week from our Norwich or Melbourn office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich or Melbourn.

Closing date: Monday 3rd August 2026 (9am)
Interview date: Monday 10th August 2026, Helimed House

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

No agencies please.

Use your exceptional fundraising skills and experience to save endangered species from extinction and improve people's lives through closer connections with nature. Join our small but highly successful team based in the heart of Edinburgh Zoo and you will have an amazing opportunity to make an impact on conservation in Scotland and around the world! 

Who we are: 

The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved. Our 2030 strategy includes three ambitious pledges: to reverse the decline of 50 species; to create deeper connections with nature for more than one million people; and to enable more than 100 communities to better connect with nature. 

The importance of your role: 

Individual giving and corporate support are vital to the delivery of RZSS's ambitious strategy and the Fundraising Manager is a senior role. Working with the Head of Fundraising and colleagues across RZSS, the post-holder will manage a small team to deliver inspiring multi-channel campaigns for individual giving, legacies and patrons as well as expanding a new major donor programme. The postholder will also manage the corporate partners programme and support the expansion of corporate sponsorship opportunities. 

This hugely varied role will include responsibility for developing our donor journey, managing relationships with major donors, leading events and donor visits whilst ensuring all supporters receive excellent stewardship. The fundraising team are based in Edinburgh Zoo (albeit this role can be offered as a hybrid position). This is a permanent full-time position, working 37.5 hours per week. 

Some of the things you’ll do: 

• Contribute to and support the implementation and delivery of the fundraising strategy and annual fundraising plans to meet agreed engagement targets
• Manage the day-to-day operations of the Fundraising team, implementing innovative strategy and business plans, identifying opportunities, setting, and monitoring targets/budgets to maximise income from funders.
• Manage all aspects of the Fundraising team’s work on donation campaigns, legacy marketing and Patron’s programme. This includes developing the donor journey and working across RZSS teams on all aspects of marketing and implementing multi-channel fundraising campaigns.
• Take the lead on developing a new major donor programme, building on existing relationships, developing cultivation events, visits and meetings as well as writing proposals.
• Contribute to and manage assigned RZSS strategic projects to quality, time and budget targets ensuring clear and concise communication as projects progress.
• Work on large or complex fundraising projects with strategic impact to revenue, helping to define projects as well as identifying and engaging donors.
• Manage, motivate and develop direct reports, following good practice and working within HR policy guidelines, so their performance meets or exceeds agreed performance standards.

 What we’re looking for:

• CIOF fundraising qualifications or equivalent experience

• Knowledge of donor cultivation and stewardship principles 

• Good understanding of the external fundraising environment in Scotland 

• Ability to build and maintain effective relationships, communicating confidently with Leadership teams and other departments to deliver high-level cultivation and stewardship activity with a range of internal and external stakeholders 

• Practical application of using CRM databases e.g. Raisers Edge/ThankQ or another relevant database management system

• For further information on what the role involves and essential/desirable criteria - please see the ‘related documents’ section under the site location map. 

For further information on what the role involves and essential/desirable criteria – please see the attached job description.

We are looking for a confident, organised and relationship-focused fundraiser. You will have strong hands-on experience of managing and growing Patrons, Friends, membership or similar supporter programmes, alongside the energy and creativity needed to shape the next phase of Individual Giving at the Foundling Museum.

The role will suit someone already taking significant responsibility for recruitment, renewals, stewardship and income growth, who is ready to broaden their skills in Individual Giving and wider fundraising. You will strengthen donor pipelines, identifying supporters with the potential to deepen their engagement.

KEY CRITERIA FOR SUCCESS

After 6 months, the successful candidate will have:

• Established themselves as a trusted and valued colleague within the Museum team, working confidently with colleagues and contributing positively to the developing Development and Communications culture
• Taken confident responsibility for the day-to-day delivery of the Patrons programme and Friends scheme, with clear renewal, stewardship and supporter communications processes in place
• Identified early opportunities to increase recruitment, improve retention and grow income from Patrons, Friends and other Individual Giving activities, as well as supporting other fundraising activities
• ·Strengthened the Museum’s Individual Giving foundations by improving Beacon records, donation processes, supporter journeys, communications and day-to-day ways of working.

KEY RESPONSIBILITIES

a) Patrons and Friends

• Take responsibility for the day-to-day delivery of the Museum’s Patrons programme and Friends scheme, including renewals, administration, communications and coordination
•  Build warm, credible relationships with Patrons, Friends and prospective supporters, acting as a key point of contact and ambassador for these schemes
• Drive recruitment, retention and ambitious income growth across Patrons and Friends, with a clear focus on expanding reach, increasing income and strengthening engagement
• Ensure Patron and Friend benefits are delivered consistently and warmly
• Keep both schemes fresh, relevant and connected to the Museum’s wider case for support

b) Wider Individual Giving

• Support and develop wider Individual Giving activity, including donations, lower-level appeals and top-up or repeat giving
• Use ideas, data and insight to grow unrestricted income and improve recruitment, retention, supporter journeys and giving opportunities
• Draft clear, engaging supporter communications, acknowledgement letters and fundraising messages that build affinity, loyalty and giving

c) Stewardship, events and supporter experience

• Support and lead cultivation, stewardship and fundraising events for Patrons, Friends and wider donors, drawing on the Museum’s public programme and tailored opportunities
• Help ensure every supporter interaction is well prepared, reflects the Museum’s values and leaves donors feeling valued, informed and connected to the Museum’s work

d) CRM (Beacon), administration and reporting

• Ensure Beacon supports effective fundraising by maintaining accurate, reliable and useful data
• Oversee the effective processing of donations, memberships, renewals and acknowledgements, ensuring a consistently high-quality supporter experience
• Use reports, lists and updates on income, renewals, activity and supporter engagement to strengthen planning, tracking and decision-making.

e) Wider Development contribution

•  Contribute to wider fundraising activity where this supports team priorities, including trusts and foundations, events, corporate partnerships and other Development priorities as needed, offering useful personal development opportunities
• Work collaboratively with colleagues across Finance, Programming, Communications and other teams to support joined-up fundraising and supporter engagement
•  Carry out other reasonable duties appropriate to the role and the needs of a small museum team

PERSON SPECIFICATION

a) Experience and knowledge

Essential

• Experience of working in fundraising, membership, development or a closely related supporter-facing role
• Experience of managing Patrons, Friends, membership or similar supporter programmes, including recruitment, renewals, stewardship and income growth
• Experience of supporter stewardship, renewals, donor communications and relationship management
• Experience of using a database or CRM system to manage supporter records, donations, memberships, renewals and acknowledgements accurately
• Experience of supporting or delivering events, mailings or supporter communications
• Experience of working collaboratively across teams and contributing beyond a core programme area where this supports shared priorities.

Desirable

• Experience of working in a museum, gallery, arts, heritage or charitable organisation
• Experience of helping to increase unrestricted income through Friends, Patrons, annual giving, general donations, lower-level appeals or membership schemes
• Experience of other income streams and a willingness to learn, develop and grow
• Experience of writing supporter-focused fundraising copy, appeals or stewardship communications
• Knowledge of Gift Aid, data protection and good fundraising practice

b) Skills, abilities and attitudes

• Excellent interpersonal and written communication skills, with the ability to build warm, credible relationships with supporters, colleagues and stakeholders, and produce clear, persuasive supporter communications
• Creative and entrepreneurial, with the ability to spot opportunities for programmes to feel fresh, distinctive and attractive to supporters
• Excellent administrative and organisational skills, with strong attention to detail and the ability to manage several priorities at once
• A proactive, hands-on approach, with the confidence to take responsibility, work independently and support colleagues positively in a small team
• Confident working with data, reports and routine financial information, with care and accuracy
• A genuine interest in the cultural and heritage sector generally, the Museum’s story, mission and values, and in the role fundraising plays in advancing them
• A clear interest in developing and widening your fundraising skills, with enthusiasm for working in a small museum where you can help shape change and make a visible difference

BENEFITS

• 25 days’ annual leave per year (pro rata) + bank holidays (pro rata) + birthday leave + volunteering leave
• You will be eligible to join a group contributory pension scheme (3 months after your start date)
• Discount from the Foundling Museum Shop and local partner businesses
• Access to season ticket, rental deposit and cycle to work scheme loans (3 months from your start date)
• Free access to partner museums
• Free access to our fully funded Employee Assistance Programme for wellbeing (WISDOM)
• Training support from our online learning platform

Closing date: Monday 10 August, midday

First interview date: wc 17 August

ABOUT THE JOB

This is a Home-based role, with occasional travel to London and within our operating areas of Hertfordshire, Buckinghamshire, Slough, Milton Keynes and Luton as required.

To make a full application, please send your CV & one side of A4 covering letter letting us know why you are interested in this position and provide information on any relevant experience that may assist your application. 

For the full job description & recruitment pack, please visit our website.

PURPOSE OF ROLE

Major donors and philanthropists are currently responsible for over a quarter of Caudwell Youth’s annual income – due in part to the generosity of the networks of our founder, John Caudwell.

As Caudwell Youth enters its fourth year, we are seeking a Senior Philanthropy and Corporate Partnerships manager to help us expand beyond our strong founder-led base into a sustainable major donor and corporate supporter portfolio.

Proactive and commercially-minded, you will be confident driving and developing all stages of the major donor and corporate supporter stewardship process. Confidence in engaging in new business research, prospecting, initial meetings and pitches is a must, as you will be responsible for growing our small pipeline of supporters and warm prospects into a long-term income stream.

This is essential to Caudwell Youth’s future sustainability, with corporate partnerships and major donor income currently making up 30% of Caudwell Youth’s annual fundraising income (forecast to be around £450,000 this year).

Our ambition is to increase this revenue stream by around 50% to over £800,000 by 2030, in order to support more at-risk young people from across the UK, as set out in our recently launched strategy, Going National.

This is a role for a self-starter who is excited to drive high value growth and be a key part of Caudwell Youth’s upward trajectory, working within a small but dynamic fundraising team. It offers significant opportunity to shape and lead this area of fundraising as it grows.

You will be an experienced fundraiser with a proven track record of securing major gifts of four, five and six figure gifts, familiarity with managing corporate partnerships and evidence of growing and developing new pipelines and revenue streams.

You will own a significant portion of this income stream, with responsibility for securing new high-value relationships and growing existing supporters.

KEY DUTIES & RESPONSIBILITIES

Operating at a senior level within the fundraising team, this role will take the lead across Caudwell Youth’s philanthropic and corporate giving.

Working closely with the Fundraising Director to drive income growth and strategic development, your key duties will include:

MAJOR DONORS & PHILANTHROPISTS

You will manage a mixed portfolio of existing supporters and warm prospects, while building a pipeline of new high-value opportunities. To do this, you will:

• Take personal responsibility for securing, retaining and growing high-value (four, five and six figure) gifts and philanthropic partnerships, by engaging in detailed prospect research and building contacts with high-net-worth individuals and their intermediaries to create a pipeline of new opportunities.
• Provide a high-quality supporter stewardship experience to Caudwell Youth’s existing major donors and philanthropists and warm prospects, tailoring this to their wishes to create a unique journey for each donor which seeks to deepen their engagement with the charity. This may include:
• Personalised reporting
• Bespoke communications
• Face-to-face meetings and events
• Unique ways to be consulted on and engage with our work
• Opportunities to be recognised.
• Lead on the continued growth, development and stewardship of Caudwell Youth’s Oracles fundraising board in order to maximise its annual revenue.
• Support John Caudwell’s Charity Pioneer with the stewardship of existing and potential Life Changers Circle donors, including through hosting cultivation and network events.

CORPORATE PARTNERSHIPS AND FUNDRAISING

• Develop our corporate support pipeline, seeking to strengthen connections with existing corporate donors. This will include developing partnerships typically in the £10,000 - £100,000+ range through CSR, fundraising and sponsorship opportunities which align with Caudwell Youth’s values.
• Work with major donors and philanthropists, colleagues across the charity, volunteers and other stakeholders and contacts to proactively identify new corporate fundraising opportunities for Caudwell Youth.
• Work on Charity of the Year applications, pitches and proposals in conjunction with the Senior Leadership Team and representatives from volunteering and operations as required.
• Act as an account manager and first point of contact for corporate supporters of Caudwell Youth, coming up with tailored programmes of supporter engagement to maximise their fundraising, increase connection with our cause and engage them in strategic multi-year support partnerships.
• Supported by our Supporter Engagement Coordinator, encourage our corporate donors, major donors and philanthropists to meaningfully engage with our challenge fundraising programme.
• Review our existing Torchrunners model as a means of engaging corporate supporters as a group.

ACROSS THE FUNDRAISING TEAM

• Promote other ways to support Caudwell Youth, including gifts in wills, payroll giving, help in kind, challenge fundraising, charity-wide appeals and campaigns, events and digital content to your network of major donors, philanthropists and corporate supporters as appropriate.
• Work in partnership with the Grants and Impact Lead to develop applications and reporting for family philanthropic trusts where required.
• Work effectively as part of the fundraising team, together seeking ways to enhance and strengthen each others’ activities and diversify our revenue streams as required, including in relation to systems, policies, supporter engagement communications and fundraising events.
• Attend team meetings, personal work reviews and relevant meetings proactively and as a contributor.
• Deputise for your line manager as required in their absence, with support from the rest of the SLT.

ACROSS CAUDWELL YOUTH AND EXTERNALLY

• Work with Caudwell Youth’s operations and volunteering teams to create bespoke and sustainable opportunities for major donors, philanthropists and corporate supporters to engage in our work, while ensuring the needs of the at-risk young people that we support are always put first.
• Collaborate with our communications team to develop compelling copy and content which promotes our corporate fundraising offering and major donor support as required.
• Develop strong collaborative working with the wider teams to maximise income generation, and promote good communication and shared focus

ADMINISTRATION

• Use our CRM database, Beacon, to ensure all activity is properly captured, manage your pipelines, forecast income, track trends and data.
• Provide timely reports internally on performance, informing budget setting and subsequent reforecasts as required

GENERAL

• Behave and communicate in a way that is courteous and professional at all times, including representing the charity professionally to anyone you come into contact with and role modelling appropriate behaviour to colleagues.
• Express and promote equal opportunities and encourage inclusion and involvement.
• Ensure your work is aligned with the vision, mission and values of the charity.
• Ensure your work involves and reflects our young people’s views and voices where appropriate.
• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Undertake any other reasonable tasks deemed necessary as required.

PERSON SPECIFICATION

ON APPOINTMENT, YOU ARE EXPECTED TO HAVE:

• Significant professional knowledge and experience in your specialist area
• The ability to take on substantial responsibility quickly
• Critical and detailed understanding of the specialty.

IN YOUR ROLE YOU WILL BE EXPECTED TO:

• Solve complex problems creatively
• Make judgements requiring analysis and interpretation
• Carry out duties with significant strategic influence
• Lead and line-manage others
• Deputise for your line manager, including handling serious issues, where required.

ESSENTIAL EXPERIENCE, KNOWLEDGE AND SKILLS

• In-depth understanding of major donor and philanthropy fundraising, including a demonstrable track record of managing a portfolio of high value supporters and securing and managing four, five and six-figure gifts.
• Knowledge of corporate fundraising and partnership development, including experience developing and managing corporate partnerships worth £10,000 and upwards.
• Ability to identify, qualify and cultivate high value prospects, with evidence of strong commercial awareness to spot opportunities, grow fundraising income and build new pipelines.
• Understanding of impact-led fundraising and how to communicate charitable outcomes effectively to supporters.
• Exceptional networking and relationship-building skills, with experience developing long-term fundraising plans and tailored donor engagement journeys.
• Excellent written and verbal communication skills for presentations, proposals, pitches, reports and stewardship materials.

ESSENTIAL PERSONAL ATTRIBUTES

• Self-motivated, proactive and comfortable with a high degree of autonomy.
• Entrepreneurial and commercially minded, with good business sense.
• Results-driven, with the ability to translate strategic ideas into tangible action.
• Confident and persuasive when working with senior stakeholders and major donors.
• Resilient and persistent when pursuing new opportunities.
• Strong attention to detail and commitment to quality.
• Possess a passion for making a positive impact on young people's lives.

We are looking for an ambitious, commercially minded Partnerships Manager to grow a developing income stream and build transformational relationships that will support our care today and help shape the hospice of tomorrow.

This is a unique opportunity to join Heart of Kent Hospice at a pivotal time. As we work towards our future hospice, you will influence strategy, develop high-value partnerships and create lasting connections that make a tangible difference to local patients and families.

The Role

This is a rare opportunity to take ownership of a growing partnerships portfolio and shape our approach to corporate and community engagement.

Reporting to the Head of Fundraising, you will lead our partnerships income stream, with responsibility for income targets, budgets and strategic planning. You will manage and develop our Partnership Fundraiser while personally leading some of our most valuable relationships.

You will:

• Develop and deliver our annual partnerships strategy and income plan.
• Identify and secure high-value partnership opportunities that deliver sustainable income and long-term value.
• Build and maintain a strong pipeline of prospective supporters and strategic partners.
• Manage key relationships that generate significant income, engagement and support.
• Represent Heart of Kent Hospice across the local business and community landscape.
• Work with fundraising and communications colleagues to maximise opportunities and supporter engagement.
• Develop partnership opportunities linked to our future hospice, building influence and long-term support.

About You

We are looking for someone who combines strategic thinking with warmth, confidence and exceptional relationship-building skills. You will be naturally curious, results-driven and excited by the opportunity to build something with lasting impact.

You may come from fundraising, business development, account management, sponsorship or another partnership-led environment.

Essential Requirements

• Experience in corporate fundraising, partnership management, business development, account management, sponsorship, sales or a related income-generation role.
• Experience of identifying and securing new business opportunities.
• A track record of achieving income, sales or growth targets.
• Experience of developing and managing high-value stakeholder relationships.
• Excellent networking, presentation and communication skills.
• Strong organisational, planning and budget management skills.
• Experience using CRM or database systems.
• Ability to travel independently across Kent and work occasional evenings and weekends.

Desirable Requirements

• Experience of charity fundraising, sponsorship or commercial partnerships.
• Knowledge of fundraising regulations and best practice.
• Existing connections within the Kent business community.

Why Join Heart of Kent Hospice?

This is more than a fundraising role. It is an opportunity to shape meaningful partnerships, influence future plans and play a key part in the next chapter of hospice care across our region.

In return, we offer:

• A supportive, collaborative working environment.
• Hybrid working arrangements.
• The opportunity to lead and grow an important fundraising income stream.
• Professional development and training opportunities.
• The chance to make a direct impact on local patients and families.

We are committed to equality, diversity and inclusive practice across employment and patient care. As a Disability Confident Leader, we encourage applications from people living with disabilities and provide reasonable adjustments to support colleagues to thrive.

All interested applicants must complete our online application form in full.

About MAP

London, United Kingdom (Hybrid) – 2 days per week in the office.

MAP’s vision is a future in which all Palestinians can access an effective, sustainable and locally led system of healthcare and the full realisation of their rights to health and dignity. To achieve this, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to answer a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. 

In the past, MAP has grown at times of intense crises for Palestinians living under occupation and as refugees, and then shrunk once these crises have abated. The needs of Palestinians, following developments since October 2023, are now acute and certain to be ongoing for many years to come. That shrinking is not an option for MAP. We must grow sustainably, and we must have a demonstrable positive impact across the communities we serve. Accordingly, we have set ourselves the following strategic ambition, to guide our work until 2028: “MAP will be a high-performing, international organisation with an annual income of at least £50 million by 2028 and to enable one million Palestinians to access quality and effective healthcare every year.”

Aligned to the organisational strategy, the overarching purpose of MAP’s fundraising approach is: “To enable MAP supporters to play a long-term role in creating a healthier, more dignified future for Palestinian communities by offering meaningful and lasting opportunities to engage, support and amplify.” To ensure MAP can achieve our strategic ambition of growth and impact, we are committed to driving our annual income to £50 million by 2028, raising more than £200 million over the strategic period.

About the role 

This is a pivotal time to be joining MAP’s dynamic Fundraising and Marketing Team. In the last two years we have raised around £100 million. You will play a crucial role in expanding our impact by helping to raise funding for our existing projects, and for the further development and growth of the organisation. We are looking for a proactive, experienced, and motivated individual with the ability to lead and develop an established Trusts and Foundations programme to achieve ambitious income targets. As an integral part of the MAP team, you will be energetic and creative, bringing strong knowledge and leadership to the team.

This is a great opportunity for a results-driven Trusts and Foundations Manager who is passionate about working for the health and dignity of Palestinians to join a fun, dedicated, and ambitious team. We are seeking a dedicated professional who is able to work two days per week in our London office. This is really important to us because this is a donor-facing role with line management responsibilities. It will also involve working with colleagues across the charity. MAP has a flexible working policy to support employees with additional needs, caring responsibilities etc. However, it will not be possible for this role to be completely remote.

Key Responsibilities:

• Day to day line management and professional development support for the Trusts and Foundations Officer
• Develop and lead a Trusts and Foundations programme at MAP to secure income from active and cold audiences, focusing on donors giving £50,000+ per annum. 
• Identify new channels to grow income from Trusts and Foundations outside of the charity’s existing networks.
• Lead a strategy to maximise income by seeking opportunities and pursuing these opportunities to their full potential.
• Develop and deliver tailored proposals and stewardship plans, proactively improving knowledge capture and MAP’s understanding of supporters.
• Work with MAP’s Prospect Research Manager to identify, research, and cultivate leads to build a strong pipeline of Trusts and Foundations prospects that will have a significant, positive impact on income.
• Develop and implement a range of cultivation tools.
• Monitor, review and evaluate performance against strategic and operational plans, reports and financial forecasts.

Please see the Job Description for more detail.

As you will have seen from the role profile, this post requires a minimum of two days per week in our London office. This is really important to us because working with colleagues across F&M team or across the org etc.

MAP has a flexible working policy to support employees with additional needs, caring responsibilities etc. However, it will not be possible for this role to be completely remote.

About You

We are looking for an ambitious and relationship-focused fundraising professional with a strong track record of securing significant income from Trusts and Foundations. Passionate about humanitarian causes, and motivated by MAP’s mission to support the health and dignity of Palestinians, you will bring both strategic vision and hands-on fundraising expertise to this role. You will be able to respond flexibly to the needs of a dynamic and values-driven organisation.

You will have substantial experience managing and growing portfolios of Trusts and Foundations donors, with a proven ability to identify new opportunities, develop compelling funding proposals, and secure significant gifts. You are a confident communicator, able to translate complex programmes and contextual information into persuasive, inspiring cases for support which can be tailored to a wide range of audiences.

With previous line management experience, or a passion for developing others, you are committed to supporting and empowering colleagues to achieve their full potential.

You bring excellent written communication skills, meticulous attention to detail, and the ability to manage multiple priorities while maintaining a focus on achieving ambitious income targets. You are curious about developments in philanthropy and actively seek out innovative approaches and new funding opportunities, both in the UK and internationally.

Most importantly, you share MAP’s commitment to equality, diversity and anti-discriminatory practice, and are inspired by the opportunity to make a tangible difference to the lives of Palestinians affected by conflict, occupation and displacement. You will be able to work in our London office two days a week, as well as travel occasionally in the UK and overseas to meet donors and visit MAP programmes, when required.

RECRUITMENT PROCESS

First interviews will take place on Microsoft Teams on Tuesday 4th or Wednesday 5th August.
In the case of second stage interviews, these may take place in person on Wednesday 12th August.

How to Apply
Please submit your CV on our career page before the deadline of 12:00 GMT on Tuesday 28th July 2026.
 

Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 

Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks.

Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
  **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

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