Database Coordinator Jobs
Barnwood Trust is not your typical funder. We drive forward changes so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations, involving people with lived experience directly in our work, and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
As part of this work, our Engagement Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Marketing and Communications are integral to this.
We are looking for a Marketing & Communications Manager to develop and manage the marketing and communications function and team at Barnwood Trust. This includes Barnwood Trust’s websites, social media channels and print media, as well as responsibility for marketing and logistics planning for public-facing workshops and events.
Expertise in communications, including delivering high standards of accessibility, implementing organisation-wide communications and marketing strategies, and line management experience are welcomed for this role.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
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are from Black, Asian and minoritised backgrounds.
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have lived experience of disability and/or mental health challenges.
Contract terms:
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This role is permanent, and we welcome applications from people looking for full time hours (37.5hrs per week).
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We offer a flexible start between 8am and 9.30am Monday to Friday.
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Salary £42,639 p/a FTE
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36 days holiday inc. bank holidays
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This position is based in our office in central Cheltenham with occasional opportunities for home working.
Summary of key duties:
Management of Barnwood’s external communications channels
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To engage with a wide range of external audiences, including Barnwood Circle members, potential project partners and participants in our convening and learning activities.
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To manage communications and marketing strategic plans, and their delivery for Barnwood Trust.
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To coordinate printed and digital products, in a range of accessible formats and in line with the Trust’s vision.
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To develop, lead and ensure the implementation of our social media strategy to positively reflect the Trust’s culture and values.
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To lead the delivery of the Trust’s external events.
Line management of x3 direct reports:
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Provide line management to the function team, managing resources and maximising the skills and capabilities of team members.
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Enact the Trust’s management processes and ensuring that access requirements are supported.
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Hold regular management reviews with direct reports, providing open and honest feedback on performance, setting personal development goals and plans.
Knowledge and experience:
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Line managing a small team.
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Creating dissemination plans and marketing materials for a wide range of audiences and channels, including print media, digital media and face to face engagement.
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Planning and delivering public events.
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Delivering communications to high standards of accessibility.
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Project planning tools and techniques.
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Independently managing complex projects with a diverse range of stakeholders.
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Supporting the implementation of organisation-wide communications and marketing strategies.
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Data management, adhering to legal information governance requirements and internal policies.
For full details please see our application pack.
Summary of skills
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Excellent communication and organisational skills, including high level written communication skills.
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Self-awareness, enabling excellent working relationships with a wide range of people using tact, diplomacy and sensitivity.
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Ability to apply appropriate communication channels and methods, including digital and print media.
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Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom, as minimum).
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CRM database management.
Benefits:
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36 days annual leave including bank holidays. (FTE)
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Work within an organisation that is committed to improving equality and diversity.
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Competitive salaries and fantastic pension contribution rates.
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Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
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Friendly and collaborative working culture; everyone’s voice is heard.
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We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
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Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
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Assistance dogs are welcome.
Guidance On Applications:
You need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.
We want our application process to be right for you as an individual. If there’s anything we can do to make the process below more straightforward for you, please email recruitment@barnwoodtrust. org and we will contact you to discuss what support we may be able to provide.
Our careers page on our website has some examples of things we may be able to put in place.
Deadline for applications: 12.00 noon on Wednesday 24th April 2024
First interviews: Monday 29th April 2024
Second stage interviews: Tuesday 7th May 2024
We would like the successful candidate to start as soon as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a tangible difference in people's lives?
Providence Row is seeking an enthusiastic and dedicated Needle Exchange & Harm Reduction Coordinator to join our vibrant team. With a focus on community well-being and safety, this role is your chance to contribute meaningfully to harm reduction services in a dynamic and supportive environment.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Leading on a busy needle exchange service, you will offer harm reduction advice & support to all people who access the service.
- You will oversee stock levels and ordering of new supplies, with an emphasis on ensuring all stock is stored safely.
- You will ensure policies, procedures, and quality control are in place for all people and staff when carrying out the Needle Exchange and further develop good practice.
- Delivering a non-judgemental, non-coercive needle exchange service that centres each person’s own goals in regard to their substance use and overall wellness.
- You will lead on delivery of Naloxone distribution & training internally and to external partners
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
The client requests no contact from agencies or media sales.
The ideal applicant will have previous experience of working in a training/events or administration role. Experience of database management and associated reporting is essential, Salesforce experience is desirable but not essential as training will be given. Excellent Microsoft Office skills, attention to detail and a superb telephone manner are all essential.
Duties and Responsibilities:
- Schedule and monitor administration of all aspects of training courses including associated online training and registrations for all UK and international programmes as well as In-House training courses
- Responsible for registration and confirmation of delegates on public courses and ensuring that all joining instructions are sent
- Responsible for informing relevant delegates on cancellation of any public courses
- Answering any potential client queries on public training and providing information on course content, locations and availability
- Sourcing tutors for public training courses
- Sourcing suitable venues for public training dates
- Administration of eLearning LMS setting up new users, cancelling users and working in conjunction with developers on any issues arising
- Provide cover for other team members when required
- Booking accommodation and travel for tutors for training
- Process all public tutor/venue invoices through the Purchase Order system before passing to finance for payment
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Programme Co-ordinator
We are looking for a highly motivated individual to coordinate an online programme of groups, courses, and activities to support people with emotional well-being needs.
Position: Community Connections Online Programme Co-Ordinator
Location: Hybrid/Leatherhead
Hours: Full-time, 37 hours per week
Salary: £28,135
Contract: Permanent
Benefits: Hybrid and Flexible working, Pension, Employee Assistance Programme, 25 days holiday (plus bank holidays)
Closing date: Thursday 18th April 2024
The Role
Community Connections supports people with any mental health or emotional needs to stay well in their communities through social connections and networks. It also helps people return to their communities / transition back / live fulfilled lives and meet their own goals.
Initially, you will be responsible for the development, co-ordination and delivery of the organisations community connections online programme of activities.
However, the role may develop to include the oversight and co-ordination of a joint online programme, in collaboration with all the lead providers.
Key responsibilities include:
- To plan, set up and coordinate groups, courses and activities on the online platform and work with the Team Manager and partner organisations to produce a quality service.
- To work with external agencies, facilitators, and tutors to develop and deliver the online programme of activities.
- To develop innovative workshops relating to wellbeing issues and deliver them to groups of clients.
- To liaise with other Community Connections organisations to advertise courses and activities on a variety of media.
- To complete all tasks related to course set up, including posters, calendar updates and advertising, as well as authorising tutor invoices.
- To build and a database of facilitators with updated information regarding their training and DBS status and issue working agreements when appropriate.
- To monitor and evaluate activities and provide data for our funders, trustees, and partners by designing and implementing appropriate feedback forms for use by clients, staff, and tutors.
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- To be willing to work flexibly when required as the programme will extend to offer evening and weekend activities.
About You
The Programme Coordinator will have previous experience of working in mental health, wellbeing or behaviour change.
You will also have:
- Experience of programme co-ordination
- Experience of using online platforms such as Zoom and Team’s for online delivery.
- Experience of managing incidents, risk and/or safeguarding
- Experience of monitoring and reporting
- To work collaboratively within a multidisciplinary team (statutory and voluntary)
- An understanding of confidentiality, consent, information sharing, including GDPR
- An understanding of Safeguarding policy and practice
- Good verbal and written communication skills and a commitment to accurate and confidential record keeping
- Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries
- Proficient in Microsoft Word, use of email, Outlook, Excel and PowerPoint and online platforms
- Ability to travel and work flexibly when required
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
You may also have experience in areas such as Programme Coordinator, Online Programme Coordinator, Community Connections Coordinator, Community Coordinator, Community, Connections, Community Development, Area Coordinator, Community Development, Volunteer, Volunteering, Community Volunteer, Community Volunteering, Social Care, Health, Vulnerable, Mental Health, Mental Health Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a volunteer officer to coordinate our volunteer-run projects and activities, currently delivered by 60+ committed volunteers. Managed by Praxis support coordinator, the candidate will work with services and function leads to identify and develop volunteer roles responding to the organisation's and service users' needs, with a particular emphasis on volunteer opportunities for people with lived experience of migration.
Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at risk, ensuring that their essential human needs are met and they can overcome their barriers. We have more than 35 years of experience working with migrant communities, and in 2019 we supported around 2,000 people through expert legal advice, housing and peer support. Our holistic approach supports people away from a point of crisis and destitution towards safety, economic independence, social engagement and greater emotional wellbeing.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Please see our website to find out more about our work.
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, who will contact you to discuss how we can help.
For further details, please contact Maria Iglesias, Head of Services Operations or Teya Cooper Support Coordinator.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
The client requests no contact from agencies or media sales.
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist psychological care and medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Where someone is a survivor of human trafficking they benefit from HBF’s counter-trafficking programme of support. The Foundation’s expertise is renowned in the field.
The Role
This is an exciting opportunity to join the Client Services Team which operates within HBF’s vibrant, multi-disciplinary team. The duties of Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to oversee the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation. You will be at the heart of an exciting team of experts, working as the face of HBF and the first point of contact for both external and internal queries. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
The role will work closely with the other person in post as Client Services Administrator and jointly manage the workload. The role also includes assistance and general facilities support to the Senior Operations and HR Coordinator.
EQUAL OPPORTUNITIES
HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.
As is the nature of this sector, the role will be exposed to traumatic and distressing material and, whilst they will be supported by their line manager and surrounding team, they should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to other members of the team.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Please submit an up-to-date CV and covering letter by 5pm on Sunday 14th April 2022. Your application should outline your relevant skills and experience, as well as how your previous experience that matches the listed responsibilities and person specification.
Please state in your covering letter when you would be available to start the role. In setting the salary regard has been had to the NCJ payscales.
Interviews will be scheduled as soon as possible following closure of the role at our offices in central London. For any queries, please contact Laila Amarneh.
We regret that we can only respond to applicants who make it to the interview stage. No agencies.
The client requests no contact from agencies or media sales.
About ICT at Hope into Action
ICT is critical to delivery of the Hope into Action vision of every church lovingly making a home for those experiencing homelessness. We have experienced rapid growth across the UK and are now in 35 towns. Our ICT provides a vital window for each town in the Hope into Action network of people, policies, document storage and training resources. Our internal ICT capacity is mission critical. Our first line helpdesk is outsourced. This role will take the lead on several key projects that will ready out ICT infrastructure for the next phase of growth.
About the role
Our ICT Network Lead is both a strategic and user-empowering role. For this role, you would be someone who is flexible with an ability to keep systems running smoothly whilst at the same time pursuing improvements.
Hope into Action has a strong culture of continual improvement and pursuing excellence. Working with the Head of Operations, you will immediately focus on the implementation of our HOPE Processes project to enable all our projects to realise significant efficiencies in managing significant numbers of processes connected to our houses, tenants, investors and donors.
Whilst progressing other projects, you will oversee the induction and training of new staff and franchise partners. You will manage the outsourcing of IT contracts, including help desk, finance, CRM databases, mobiles, landline, internet and printers / copiers. Oversee the on-going development of the SharePoint Online site as a robust efficient tool for day-to-day use. You will introduce new ways to monitor the satisfaction with ICT across the network and take responsibility for data security.
About you
We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.
You will possess a wide range of IT and Management skills and be a problem solver and decision maker. You should be approachable and able to convey complex IT concepts to frontline staff. You should have great communication and people skills and be able to travel around other Hope into Action sites. You should have a passion for the homeless, churches and our vision & values.
We value diversity, and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.
About us
We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.
Starting 13 years ago, we have grown into a mature organisation working with over 100 churches running 110 homes for over 350 tenants.
We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless link and Centre for social Justice.
We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.
Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human traffic
Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.
We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.
Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.
The client requests no contact from agencies or media sales.
Youth Co-Ordinator – Young Carers
Hours: Full time (37 hours).
Salary: £24,325.16
We have a vacancy in our Young Carers Team
Are you passionate about working with young people and would like to learn about young carers and how we support them? Get in touch!
We work with young carers to let them know they are not alone and see what support we can offer. Activities and events are organised for them to get a break from their caring role and meet other young carers. We provide training to other professionals about how they can identify and support young carers. It is a varied role where full training is provided, we ask that you are enthusiastic about working with young people and having quite good IT skills.
As a carer led organisation Carers in Hertfordshire believes that the voice of the carer is central to everything we do. You will be able to ensure young carers voices are heard at every level. You will contribute to this through supporting the work of our young carers council, encouraging feedback on support as well as regular activities.
Closing Date: Monday 15th April 2024 – 9am
Interview Date: Friday 19th April 2024
The client requests no contact from agencies or media sales.
For over 500 years, Guy’s and St Thomas’ Foundation have been a constant in London’s ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy’s and St Thomas’ Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy’s & St Thomas’ Charity, Guy’s Cancer Charity & Evelina London Children’s Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy’s and St Thomas’ Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income – this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it’s family of linked charities.
The Gift Processing Manager works within Supporter Services, with line management responsibility of the Gift Processing Coordinator. You will manage and have oversight for all the processing of donations, and will ensure it is processed to a high standards, along with the successful monthly reconciliation.
You will collaborate with diverse teams on new fundraising projects and initiatives to assess how Gift Processing can best assist and add value, delivering training sessions to new starters, explaining sometimes complex financial processes to various stakeholders.
To be successful in this role you will have a passion for creating collaborative working environments, with interest in the nature of charitable giving and a background in financial administration, fundraising finance, or charity supporter services.
You will deliver high quality analysis, reports and dashboards for a wide range of stakeholders – ensuring they are equipped to drive improvements to their programmes. Your analysis will result in learning being shared across directorates, and with the rest of the data team you will ensure the structure and quality of the data they hold aids future analysis.
To be successful in the role you will have experience of using data from CRM databases such as Raiser’s Edge or Salesforce. You will have the ability to work systematically and accurate under pressure, as well as be an excellent team player who is willing to be flexible to support the wider team.
To apply, please either send an updated CV in response to this advert, or contact Chenda McManus at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy’s and St Thomas’ Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
The Programme Liaison Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital administration, communication and digital liaison and support required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals. This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.
This role will include responding to queries, liaising with assessors, universities and general enquiries. The post holder will be responsible for working with the team to develop and monitor our HUB and digital platforms, for developing regular newsletters and working with colleagues to liaise with the many stakeholders involved in the assessment and programme processes.
Key responsibilities
Liaison support
- Provide effective liaison and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure thesuccessful delivery of the programmes
- Support the planning and delivery of key Sector Improvement Programme activities such as the Winter Panel and the recruitment of the Award Assessors, CPD training and responding togeneral enquiries
- Act as the first point of contact for key stakeholders’ inquiries through the Charter Inbox and Student Minds’ Hub
Digital and resources support
- Utilise project management tools to manage work, deadlines and workflows alongside relevant colleagues to ensure timely and quality programme delivery
- Support the development of resources and documents for the charter, including newsletters, HUB announcements, Charter Handbook etc.
- Work closely with the Comms and Digital Team internally to develop and communicate clear timelines and resources needed throughout the year
- Support the annual onboarding of the Charter Programme, supporting the administrative tasks for the process, including some financial support. Lead on bringing together and distributing key documents such as welcome packs, Charter Framework documents etc.
- Support the coordinator (Programme and HUB) to onboard universities and Assessors to the HUB, and develop and grow the platform for members
- Update and oversee the Sector Improvement annual calendar of events and key activities/deliverables and share with the wider Student Minds team, identifying where dates may need to be moved
- Actively participate in the testing and embedding of new digital systems being led by the Digital
- Product Manager to increase efficiency and engagement for the Sector Improvement Programme and organisation as a whole for example collating product requirements
Financial support
- Work with the Programme Support Officer and finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements
- Act as a secondary card holder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card
Data and process administration
- Administer data princesses for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
- Collate evaluation data from Sector Improvement events (online and in person)
- Create essential documents requested by the Sector Improvement Programme team, to support programme delivery and scalability
- Use our database(s) to manage relationships and communications with programme participants and key stakeholders, ensuring it is always up-to-date
- Support the Sector Improvement Team and Award Managers to enable efficient Award
- Assessment accreditation processes
- Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team
Working together
- Work closely with the Programme Support Officer to successfully deliver all aspects of the role, including managing the relationships with universities and logistical aspects (e.g. bookings, finances), ensuring tasks are picked between roles and when required
- Work closely with colleagues in the Student Space team and Training teams to embed cross- programme working within Student Minds.
- Attend various programme-related meetings, actively contributing ideas to continually develop our Programmes
- Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
- Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
- For other benefits and more information please see our website.
The client requests no contact from agencies or media sales.
Full-time – 37.5 hours per week (Working Hours will be scheduled between 9.30am and 8.00pm) Part time or flexible working applications will be considered.
The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.
The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.
We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.
This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.
The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.
You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.
We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.
The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.
You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.
The candidate will have excellent skills, when carrying out duties of the post.
Closing date: Thursday 4th April at 5pm
Interviews: TBC
Shortlisted candidates will be required to take a 30-minute test
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Reports to: Head of Parks and Community
Responsible for: Community Engagement Facilitator, Volunteers, Volunteer Wardens
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Job Purpose
This administrative based role is to manage community volunteering at BOST, including existing gardening volunteers, volunteer wardens for Crossbones Graveyard and to manage the recruitment and induction of new volunteers and wardens. This will be facilitated primarily through our volunteer programmes but also by the management of contracts, events, partnership working and local networks, and by raising awareness of BOST’s work through traditional and new marketing channels.
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Tasks and Responsibilities
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In common with all BOST staff
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To support the philosophy, aims and objectives of Bankside Open Spaces Trust and to champion its work in creating a high quality open-space network and a vibrant healthy community by managing local parks and facilitating community involvement.
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To develop an enabling ethos in the management of work streams and the personal development and support of individual team members.
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To promote and champion equality, diversity and inclusion for all staff, volunteers and stakeholders.
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Particular to the Volunteer Co-ordinator role
Volunteering
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To work with the Community Engagement Facilitator to recruit volunteers and wardens from a wide range of backgrounds to participate in BOST programmes and other aspects of the charity by developing and maintaining relationships with local community groups, partner organisations, businesses and individuals.
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Working with the Community Engagement Facilitator to target and ensure equal access for individuals from marginalised groups such as speakers of other languages, young people and people with disabilities.
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To liaise with project staff to match volunteers with suitable volunteering opportunities and to induct new recruits.
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To oversee the Crossbones Graveyard Volunteer Wardens calendar and WhatsApp group.
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To keep up to date with legislation, policies and best practice related to volunteering.
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To manage the Investing in Volunteers accreditation in preparation for assessment, every 3 years.
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To update volunteer policies and procedures and ensure necessary modifications to accommodate changes
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To ensure volunteers have a positive experience and their achievements are recognised and celebrated.
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To develop incentives and recognition arrangements for volunteers, including nominating volunteers for awards and providing enrichment activities.
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To oversee and manage volunteer progression through monitoring and review processes, ensuring volunteers receive sufficient support in reaching their goals through upskilling, training and workshops.
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To develop and maintain links with external agencies/partners to ensure up to date sign-posting and referral systems to support volunteers with additional needs.
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Support volunteers and referrals with additional needs working alongside their support team/referrer.
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To work with staff to develop and improve new volunteering opportunities.
Information, marketing and promotion
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To advertise volunteering opportunities on varied platforms keeping them up to date.
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To ensure effective systems are in place to capture and monitor volunteer impact.
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To ensure accurate record keeping of volunteering induction, registers, monitoring & evaluation.
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To maintain Salesforce CRM, uploading records and extract information for reports,
- communications and fundraising purposes.
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To produce reports, case studies and feedback on volunteering monitoring and evaluation for internal and external stakeholders.
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To represent BOST, attending events such as networking meetings, volunteer fairs, fundraisingevents and community events to promote our activities.
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To collaborate with staff to create marketing materials for volunteer recruitment.
Other
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To act as line manager from time-to-time for individual volunteers and referrals as well as the Community Engagement Facilitator to support BOST projects.
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To be part of the Crossbones Graveyard Steering Group and provide reports to stakeholders.
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To work to several budgets and report spend as required.
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To attend staff meetings and assist other staff as required and receive reciprocal assistance.
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To be aware of, actively promote and carry out all duties in accordance with BOST’s policies, including Equity, Diversity and Inclusion, Safeguarding and Health and Safety.
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Such other duties of a similar nature which may be required from time to time.
Person Specification
Essential
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Excellent verbal and written communication skills with the ability to transmit key messages quickly and clearly and to relate positively to users, staff, stakeholders and partners.
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Experience of developing and maintaining relationships with local community groups, partner organisation, businesses and other stakeholders electronically, telephonically and in person.
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Previous experience of volunteer co-ordination and management, working with people from a wide range of backgrounds.
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Knowledge and understanding of relevant equal opportunities issues, particularly barriers to participation for certain sections of the community and how these might be addressed.
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Understanding of current sector practice and policy in volunteering.
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Excellent administrative, organisational and time management skills with the ability to prioritise and meet deadlines consistently.
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Experience of working with or managing databases/CRM system.
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Understanding of the importance of user monitoring systems and the ability to operate monitoring systems to record key data.
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Experience of writing reports including qualitative and quantitative data.
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Experience in evidencing outcomes and impact measurement.
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Strong attention to detail.
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Ability to use Microsoft Office.
Desirable
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Experience of working as part of a voluntary organisation.
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Experience of managing staff.
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Experience of making funding applications.
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Experience of managing/working to a budget.
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Experience of using Salesforce CRM.
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Experience of Investing in Volunteers accreditation.
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Interest in community activism and gardening.
To apply, please Fill out our application form. CV’s will NOT be accepted.
The client requests no contact from agencies or media sales.
The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role that involves representing the Trussell Trust on policy and public affairs and key stakeholder relationships in Wales, the leadership of a dynamic team of area managers that supports the network of food banks in Wales to deliver emergency food, and the coordination of projects and partnerships to support the food banks in our network to reduce the need for their services locally.
Role responsibilities
· Strategic Leadership: Manage the delivery of food bank operations in the nation and key strategic projects that are part of the Trussell Trust’s five-year strategy to end the need for food banks.
· Projects and partnerships: Build partnerships and develop projects with organisations to develop and build services and systems that help end the need for food banks.
· Policy, public affairs and church engagement: Engage with a wide range of external bodies, including national government, elected representatives, faith and community organisations, and research bodies. Ensure that local churches (including church leaders) feel connected and understand the importance of ending the need for food banks in local communities.
· Team Leadership: Provide leadership, support, coaching, development, and line management to the area managers. Provide support, advice and guidance to Trussell Trust project leads as appropriate to ensure they understand the policy and public affairs context for delivering their work in the nation e.g. Pathfinder and Financial Inclusion team
· Risk Management: Ensure consistent quality assurance of food banks across the nation , in line with the risk framework and support area managers to deal with complaints and manage food banks with high risks.
· Cross-organisational working: Act as a liaison between the area team, the wider operations team, and other directorates, managing the flow of ideas and feedback to positive effect.
Person Specification
Technical skills and minimum knowledge:
· Confidently represent the Trussell Trust with a range of stakeholders, including elected representatives, and effectively manage the roll-out of the organisational strategy in the /nation.
· Policy and public affairs knowledge, including a track record of successfully influencing politicians and key decision-makers to achieve strategic goals.
· Knowledge and experience of community development or local service provision.
· Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.
· Experience of team leadership including line management and supervision, including dealing with performance issues and using coaching skills.
· Competent and efficient use of IT, including the main Microsoft Office programs and database management.
Behaviours and competencies:
· Demonstrates a commitment to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
· Role models inclusive behaviour, values and leadership
· Excellent communication and interpersonal skills, particularly listening skills.
· Confident, resilient and self-motivated team player
· Well-organised and able to juggle competing priorities.
· The ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.
Key Stakeholders
· Area managers
· Network leads
· Head of England and Wales
· Network services
· Pathfinder team
· Financial inclusion team
· UK policy team
· Head of safeguarding and risk
· Public engagement directorate
· Local elected representatives, including Senedd members, MPs and councillors
· Representatives of local organisations
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Project Manager
We have an exciting opportunity for a Neighbourhood Network Scheme Project Manager to join Age Uk Birmingham, an organisation making a real difference in people’s lives.
Position: Neighbourhood Network Scheme Project Manager
Location: Birmingham
Hours: Full-time, 37 hours per week
Salary: £30,495.40 per annum + benefits
Benefits: Pension and healthcare scheme benefits.
Closing Date: Friday 12th April 2024 - please note – the organisation will be interviewing candidates as they apply, so early applications are recommended.
About the Role
Are you a dynamic, highly motivated, and proactive individual looking for your next challenge?
We are looking for a Project Manager who is passionate about making a real difference to communities to lead the Edgbaston Neighbourhood Team.
The successful candidate will enjoy engaging with people at all levels, from Commissioners and Social Workers to small grassroots community groups. Confident in your communication and presentation skills, whether written or verbal you will enjoy building partnerships and relationships in Edgbaston and the citywide NNS Programme to support and grow the community offer to people aged 50 and over as well as younger adults with additional needs.
Key responsibilities of the Neighbourhood Network Scheme Project Manager will include:
- To lead the project and achieve the key contract deliverables (including mapping assets, facilitating a Steering Group, working with community groups to secure funding for their work, analysing needs and gaps, offering capacity-building support etc.)
- To be responsible for the day-to-day management of the NNS workers
- To manage expenditure within allocated budgets
- To coordinate the sub-contracting relationship with the supporting provider in Edgbaston to achieve NNS outcomes.
- Produce quarterly monitoring reports for commissioning officers
- Create and implement an effective marketing plan to promote the project.
- To manage the process of maintaining accurate and up-to-date records for all activities and ensuring internal and external reporting requirements are met.
- To develop partnerships with key stakeholders such as Health & Social Care Workers and other voluntary sector organisations.
- To represent Age UK Birmingham at strategic partnership meetings.
- To attend and participate actively in all Operations and Management Team Meetings as and when required.
- To ensure risk assessments are carried out for all activities and health and safety procedures are followed.
- To ensure the safeguarding process and reporting mechanisms are followed
About You
To succeed in the role of Neighbourhood Network Scheme Project Manager, your key skills will include:
- Experience of people management
- Experience in project management
- Experience working in partnership with Adult and Social care teams
- Experience of working within deprived communities, voluntary sector or charities
- Experience with community engagement methods
- An understanding of issues affecting older people and the Adult and Social Care Agenda
- Understanding and commitment to the principles of good practice in relation to equality and diversity.
- Experience in using social media and online platforms to promote activities
· Well organised with the ability to plan and prioritise and multi-task
· Highly motivated and proactive
· Strong people management skills, including performance management and professional development
· IT skills e.g. Microsoft Office, databases etc.
· Ability to work to targets and outputs to achieve funding contract requirements.
· Ability to communicate effectively, both in writing and verbally, with people at all levels
· Degree qualification or equivalent
· Evidence of training appropriate to the post
About the Organisation
Age UK Birmingham is an independent local charity, working to support the older people of the City of Birmingham and the Metropolitan Borough of Sandwell. They have been working in the local community to help older people for 30 years in various forms.
The organisation is committed to promoting equality of opportunity and diversity within our organisation and in relation to the recruitment and selection of staff.
You may have experience in areas such as Project Manager, Project Coordinator, Senior Project Manager, Business Strategy & Programme Manager, Business Strategy & Programme Project Manager, Strategy Manager, Project Lead, Project Officer, Implementation Lead.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Harris Hill is working with an arts based charity to help source an interim Development Coordinator/ Officer from mid April to September.
The client is ideally looking for someone on a 2-3 day week. The role will run on a hybrid basis (fully remote option too).
The primary responsibility of this role is to manage the individual giving schemes to encourage retention and growth including the creation and delivery of a programme of stewardship and cultivation events supported by the wider team, where necessary.
Alongside this introducing a data-focused approach to prospect management and research to support development and provide administrative support for the Development Committee (when established), supporting and monitoring stakeholder engagement through ensuring accurate CRM records. You will also support the Trust and Grants team with various admin and research.
Duties:
Essential
Some Development experience (min 1 year), as an officer or coordinator
Event Management from guest lists to managing logistics on the day
Proficient with databases preferably: Raiser's Edge / RE NXT
Excellent written and verbal skills with good attention to detail
Desirable
Interest in art, theatre and/or performance
Good research skills
If you would like to see a more details JD, please apply for more information.