Database manager jobs in barnet, greater london

As the Arts Administrator you will be an important part of the team, working across the curatorial and engagement programmes to provide essential support in all aspects of our 
work.

You will assist in the day-to-day running of the Staff Arts Club, providing support in areas of communications and event management, as well as manage our general enquiries inbox 
ensuring emails related to project proposals, events and artwork donations are answered promptly. 

You will work closely with the Curator and Assistant Curator to help deliver the visual arts programme, contributing to database management, cataloguing and carrying out essential collections care tasks. You will also provide targeted support for key projects including the ongoing inventory of the collection and, where required, support art installations across our sites.

This role is well suited for someone at the start of their career with an interest in arts management of both visual and performing arts.

Job purpose:
Alongside the Head of Finance, the Management Accountant will provide business partnering by build relationships with SMT, managers and their teams, providing them with financial insights, reporting and analysis that enable them to make informed decisions. The post holder will champion and drive automation, enabling the effective and efficient running of the finance function.

The post holder will be a part-qualified/newly qualified accounting professional with experience of working in a not-for-profit setting. The role involves use of our accounting system IRIS Financials (formally PS Financials), ensuring the accurate and timely reporting of financial information; compliance with both internal financial procedures and external regulations; and recording and monitoring of financial data.

This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.

Key responsibilities:

Financial management and reporting

• Prepare monthly management accounts and cash flows for the Head of Finance to review.
• Prepare year-end schedules and other supporting documents for submission to external auditors as set out in annual audit plan and support the Head of Finance with responding to auditor queries.
• Maintain the Association’s accounting systems including updating the chart of accounts, period maintenance and user access.
• Support the Head of Finance with maintaining bank mandates for the Association and Foundation.
• Prepare monthly payroll journal and pension upload for the Head of Finance to approve.
• Prepare quarterly VAT return for approval by the Head of Finance and reconciliation of VAT control accounts within IRIS Financials.
• Reconcile statements received investment managers and record investment income and gains/losses into IRIS Financials accounts.
• Ensure assets are created and disposed within IRIS Financials fixed asset register and depreciated in accordance with the Association’s capitalisation and accounting policies.
   

Operational management

• Provide high quality and effective financial reporting, support and assistance to the Head of Finance and other senior managers in relation to budgets, forecasts and any financial modelling as required.
• Under the guidance of the Head of Finance, monitor and review financial systems and procedures and recommend, devise and implement more effective and efficient procedures.
• Maintain and improve your own competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.
• Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.

 This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge and experience

Essential

• Part-qualified / newly qualified accountant (ACA/ACCA/CIMA/CIPFA).
• Excellent communication and interpersonal skills, including the ability to explain financial information to non-finance managers.
• Excellent working knowledge and understanding of computerised accounting systems. Strong Microsoft Office skills.
• Experienced in the use of membership databases and reconciling financial data held within database to accounting system.
• Experienced in leading or participating in the production of regular management accounts and other financial performance reports.
• Working knowledge of charity accounting including principles of restricted fund accounting.
• Highly organised, able to work swiftly but with strong attention to detail and a focus on accuracy.
• Strong customer service skills and demonstrable ability to work with a diverse range of people.
• An appetite for problem-solving and making improvements and enhancing existing ways of working.

Desirable

• Experience of working within the membership or not-for profit sector.
• Experienced in the of IRIS Financials
• Experience of supervising and or coaching an individual
• Experience of processing and/or reviewing payroll
   

Job Description

Who are Spinal Research?

We are Spinal Research, the UK's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours, someone in the UK will become paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly. We fund groundbreaking research that will cure paralysis, ensuring people living with spinal cord injuries will get life-changing treatments.

The Role:

The Data Manager will be responsible for overseeing and managing the end-to-end processing of all supporter and organisational data. This includes the set-up and management of systems, ensuring data accuracy and integrity across multiple sources, and preparing information to support financial reporting. The role holder will also ensure the effective use of Salesforce CRM and other connected systems, while enabling teams across the organisation to use data to drive insight and impact.

This role will report into the Head of Operations and Strategy, providing guidance on data management, systems improvements and organisational effectiveness.

Responsibilities:

Data Management & Processing:

• Manage the end-to-end flow of supporter and organisational data across all systems.
• Collate data from multiple sources and prepare/upload into Salesforce CRM.
• Ensure data is reconciled with bank statements to guarantee completeness and accuracy.
• Carry out manual processing and preparation steps required for accountants and financial reporting.
• Maintain data quality and integrity across all systems and databases.

Systems & Integration:

• Oversee the access, security, and effective use of Salesforce CRM, payment platforms and third-party systems.
• Map and align data across platforms to ensure correct integration and reporting.
• Identify, resolve and prevent system or data flow errors.
• Support the Head of Operations and Strategy in implementing new systems or improvements.

Data Analysis & Insight:

• Provide accurate data analysis and insights to support strategic decision-making.
• Build dashboards and reports in Salesforce and other tools to support fundraising, research and operational teams.
• Identify trends, patterns and opportunities to increase organisational effectiveness.
• Act as the central point of expertise for data queries across the charity.

Team Support & Development:

• Support colleagues across teams to understand, use and manage their data effectively.
• Provide training and guidance on dashboards, reports, and data best practices.
• Share knowledge and recommend improvements in processes, data capture and reporting.
• Ensure compliance with data protection and GDPR in all areas of work (working alongside the Data Protection Officer).

Skill Set Requirements:

• Proven experience in data management, CRM administration or a related role.
• Strong knowledge of Salesforce CRM (or similar CRM systems), data processing and reporting.
• Excellent analytical skills, with the ability to extract insights and translate them into actionable recommendations.
• High level of accuracy and attention to detail in managing complex datasets.
• Strong organisational and problem-solving abilities.
• Experience in financial data reconciliation and reporting preparation is desirable.
• Proficiency in Microsoft Office Suite (particularly Excel), SharePoint and other relevant tools.
• Knowledge of data protection and GDPR best practices.
• Ability to manage multiple systems, integrations and workflows simultaneously.
• A proactive and adaptable approach, with excellent communication and interpersonal skills.

Benefits:

• A four day working week
• Five weeks annual leave plus bank holidays (adjusted for part-time staff).
• Flexible working, with core hours between 10am–4pm.
• Hybrid remote working (1 day a week expected in the office).
• Private health insurance cash plan.
• 8% pension plan.
• Cycle to work scheme.
• Onsite gym in office.

How to apply

If you would like to apply and join our energetic team at this exciting time, please submit your CV and a covering statement (no more than two pages) outlining your interest in the role and why you believe you are a good fit.

Commitment to diversity and inclusion

Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.

Full time (flexible working options available)

Homebased – UK

Closing date 21 September 2025

Ref 7162

Save the Children UK has an exciting opportunity for a collaborative and commercially minded fundraising professional with extensive corporate partnerships experience to join us as our Senior Fundraising Manager, where you will work with colleagues across our Regional Fundraising & Engagement department to unlock new business, maximise regional corporate income, and build high-value partnerships that deliver real impact for children. 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

As Senior Fundraising Manager, you will be responsible for driving and inspiring new business within regional corporate fundraising. You will leverage research insights, professional networks, and tailored engagement strategies to cultivate a pipeline of high-value opportunities.

Your work will drive innovative corporate partnerships and maximising lifetime fundraising potential. This is a strategic and outward-facing role, requiring both acquisition and stewardship expertise, to create multi-layered partnerships that generate up to six-figure annual income and enhance wider brand engagement for Save the Children. 

In this 12-month fixed term contract role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter. 

In this role, you will: 

• Proactively identify and prioritise high value, strategically aligned corporate prospects. 

• Build and manage a strong pipeline of opportunities with tailored engagement and stewardship plans. 

• Create and deliver compelling, high-quality partnership proposals and pitches. 

• Negotiate partnership terms and ensure smooth handovers to account managers for long-term growth. 

• Work collaboratively across teams to embed safeguarding and compliance into all partnership activity. 

• Contribute to the continuous improvement of corporate fundraising strategy, bringing energy and innovation to the team. 

About you 

To be successful, it is important that you have: 

• Significant experience in corporate fundraising or a relevant commercial environment. 

• A proven track record of securing and delivering five/six-figure corporate partnerships. 

• Strong experience in Cause Related Marketing and commercial negotiations. 

• Excellent relationship management and influencing skills with senior stakeholders. 

• Commercial acumen, with the ability to translate complex financial/technical data into actionable insights. 

• Experience of managing fundraising databases and pipelines, driving results against targets. 

• A proactive, innovative mindset with the ability to bring energy and ideas to a collaborative team. 

• Commitment to Save the Children's vision, mission, and values. 

What we offer you 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Closing date: 21 September 2025 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

In this role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter.  This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion:

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We're looking for a Philanthropy Manager to join our ambitious fundraising team. In this role you will deliver excellent relationship management (prospecting, cultivation and stewardship) for a growing portfolio of high net worth prospects and major donors to help the team achieve ambitious and growing financial targets. You will also support our special events programme by contributing to the development of events for high value supporters.

Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.

For a career with purpose, this is your place.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on Thursday 25 September 2025

1st Interview date: Thursday 2nd October 2025 (In person interview)

2nd Interview date:Tuesday 07 October 2025 (online via teams)

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.

We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Brain Research UK are seeking an Interim Finance Manager to oversee the finance function for 3-4 months.  

About us

Brain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions.

The brain is the most complex organ in our body. It weighs just 3lb, yet it controls our emotions, senses and actions. Every single one of them. It is how we process the world around us. So when it breaks down, we break down. It doesn’t have to be this way.

There are hundreds of neurological conditions. We fund the best research to discover the causes, develop new treatments and improve the lives of those affected. We inspire scientists and families to come together, side by side, stride by stride.

We are an agile organisation operating with a small staff base to deliver far reaching impact.

The role

Effective financial management is central to our strategy and operating model. The Finance Manager will be crucial in determining how we manage our finances, resources and operations whilst embedding a culture of financial efficiency and effective controls.

Reporting directly to the CEO, the Interim Finance Manager will lead on financial matters and be expected to provide critical financial information, insightful analysis and timely reporting to facilitate the growth of the Charity.

The role is standalone but working within a closeknit team. It with therefore have a degree of autonomy but will be expected to contribute to the wider development of the Charity. This is a pivotal appointment within the Charity and will provide some broad exposure to the Board and Investment Committee.

We are therefore seeking a dynamic qualified accountant who has had wide exposure to financial reporting and processes, preferably within a fundraising Charity. Being a financial ‘all rounder’, there is a real opportunity to contribute to the way the Charity operates by instilling sound financial operations and providing meaningful financial reporting. The role provides an opportunity to lead the finance function and will suit a progressive accountant looking for this kind of responsibility.

We would therefore be looking for an individual that has demonstrable experience in operating financial functions and has the personality to fit within a charity that works collaboratively. 

The role covers a 3 to 4 month period commencing from late September. Early applications are encouraged so we can interview as soon as possible.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The role of Database Officer sits in the Data, Evidence and Monitoring team, at the junction of frontline services, fundraising and the leadership team. In this role, you will be responsible for the day-to-day management of In-Form, our case management system for frontline services. In-Form represents a key data asset for the organisation so we are looking for someone who is responsible, conscientious and able to provide excellent customer service to other stakeholders who rely on In-Form. A strong interest in information management and databases is also essential for this role.

We would like to manage aspects of the development of In-Form in-house with limited recourse to the technical support team at In-Form. We recognise that this involves technical skills and will provide relevant on-the-job training to the successful candidate. We believe this job would be an ideal opportunity for someone who already has experience of using a case management system as a frontline worker in health/social care and now wants to move into data management, data protection and/or project monitoring and evaluation (M&E).

Salary: £32,917
Closing Date: Tuesday 30 September 2025
Interview Date: Thursday 9 October 2025

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Salary: £35,234 – £46,385

Contract: Full-time (4 days considered)

Location: London office – 2 days per week (Abbey Wood)

Closing date: 2^nd September

Benefits of working with us include: Flexible working arrangements, Generous holiday entitlement, Access to the NHS Pension Scheme.

We have a great opportunity for a Database Manager working for a small but mighty charity, reporting to the Head of Fundraising. This is an exciting time to join the organisation as they invest in new CRM systems and build a data-driven culture.

You’ll play a key role in shaping how data supports fundraising, volunteering, and retail operations — with plenty of scope for innovation and leadership.

As part of this exciting role, you’ll lead the management of multiple databases, support teams with training and reporting, and ensure data is used effectively to drive supporter engagement. You’ll be the go-to expert for CRM strategy and implementation, helping the charity maximise its impact through smart data use.

• Proven experience managing CRM systems, ideally in a fundraising or charity environment
• Strong analytical and planning skills, with excellent attention to detail
• Confidence in delivering training and building cross-team relationships

If you would like to discuss this role with us please contact us and quote the reference 2691AJ.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserves the right to end the application period sooner.

The Association of Anaesthetists is a membership organisation for Anaesthetists with over 10,000 members. Our main aims are to advance and improve patient care and safety and to promote and support education and research in the field of anaesthesia. We represent, protect, support, and advance the interests of our members.

Job purpose:

We are seeking an enthusiastic and proactive Membership Administrator to serve as the first point of contact for our members and to provide dedicated support to the networks of the Association, namely our Links network and mentor network. This dual-focused role is integral to ensuring an outstanding member experience, while also fostering strong engagement and coordination within our national networks.

This role will work with the rest of the membership team to ensure membership processes are being adhered to and ensuring that all member enquiries are dealt with in an efficient and professional manner. This role will contribute to improving systems and processes in collecting subscriptions in the most efficient way and to maximise subscription income by carrying out membership recruitment and engagement plans.

This role will be responsible for supporting, coordinating, and enhancing the effectiveness of the organisation’s networks to ensure a thriving, well-connected community that reflects the needs and interests of our members.

Hybrid working:

This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.

Key responsibilities:

Member recruitment, engagement and support

Act as the first point of contact for phone calls and emails with members and potential members to maximise both recruitment and retention opportunities and deal with all enquiries in an efficient way.

Assist in maintaining and developing a system for membership renewals, which includes follow-up letters and phone calls encouraging members to renew.

Provide accurate information and support to new applicants, including actively promoting membership services and benefits.

Assist the Membership & Specialist Societies Manager in delivering membership recruitment and retention strategies. Proactively contact schools of anaesthesia and hospital trusts to promote awareness and distribute our resources.

Work with the Digital Communications team to raise awareness of all member benefits. Continually review the website to ensure membership section is relevant and up to date and act as a membership champion across the Association.

To be a membership ambassador for the Association and help promote membership at external conferences and events including lunch and learns and Association conferences.

Data management and reporting

To monitor all new member applications and to help process new, renewed and existing memberships in the CRM/relevant database if needed. Enter and amend financial data relating to subscriptions.

To carry out user acceptance testing as and when needed, to log tickets related to CRM issues.

Update individual membership records e.g. addresses, membership categories, etc, as well as dealing with email bounce backs and returned mail. To update deceased members and mailing preferences as and when we receive notifications.

To have a detailed understanding of data protection legislation and implement best practices from the data protection policy and the new legislation for GDPR.

Export the mailing list for printed copies of the magazine and journal each month and the ESAIC Associate Member request list to ESAIC twice a year.

Contribute to regular data cleansing exercises to ensure that the membership database is maintained and refreshed to certify its validity.

Network Support

Act as the main liaison for Association networks (e.g., Links and mentors networks), providing administrative support, and sending out communication to them.

Work with network leads and membership management to ensure accurate sharing of updates, best practice, and resources across the network, via e-shots or other communication channels. Assist in organising network meetings and events.

Support strategies on how to grow networks, liaising with relevant team members and clinicians on these. Monitor activity across the network to help identify opportunities for collaboration, improvement, or celebration.

Maintain a directory of the networks and manage documentation and files related to network schemes. Ensure network resources and information is updated on Association’s website

Team support

Prioritise the workload of the membership team as agreed with the Membership & Specialist Societies Manager, alerting any delays or problems with the administration of membership.

Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.

Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.

Maintain and improve your own competencies through continuous professional development.

This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge, and experience

Essential

Experienced CRM/database user.

Good attention to detail and accuracy are essential.

Numerate, with experience of working in a subscription’s role and in a membership environment.

Excellent written and verbal communication skills. Able to deal with people at all levels whilst maintaining a high standard of diplomacy and professionalism.

An appetite for problem-solving and making improvements and enhancing existing ways of working.

Excellent administrative skills, with a proven track record and experience in a busy, customer-focused environment.

Must be well organised with the ability to multi-task and prioritise effectively with strong time-management skills. An enthusiastic approach to work as well as the ability to work as part of a team.

Ability to work on own initiative and manage own workload, anticipating and proactively solving important issues. Quick to learn with particular attention to detail, quality and set deadlines.

Good working knowledge of MS Office applications (Word, Excel, PowerPoint and Outlook). Effective use of the internet.

Knowledge and good understanding of GDPR

Experience of flexible working with ability to vary work patterns and prioritise tasks to meet the changing needs of the business.

Able to always maintain confidentiality.

Able and willing to travel as and when required. This may include occasional overnight stays.

Desirable

Experience of working within the not-for-profit sector.

Knowledge and experience of Microsoft Dynamics.

Experience of working with networks/volunteers

We are looking for a warm, flexible and highly motivated fundraiser to work across all areas of our fundraising, from securing income from trusts and foundations and corporate partners to staying on top of our individual giving. 

You’ll benefit from regular mentoring sessions with an external fundraising consultant and be able to foster close relationships with our board of trustees and other key stakeholders. 

BYO has a very small core team, which you’ll be part of, and a large number of freelancers and external staff that join for programmes, events and performances. Our registered office is at the London Coliseum but day-to-day, when our big
programmes aren’t running, we work remotely. 

You’ll find yourself inputting across the organisation – for an inquisitive and proactive person there are plenty of opportunities to take on more responsibility as we grow. Here at BYO we actively support professional development and are very open to flexible working.

Membership Manager

This is an exciting opportunity to join an ambitious and talented Development team

We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.

Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
• Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
• Ensure membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
• Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
• Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term

Ideal candidate

The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Working understanding of admin processes relating to membership
• Ability to influence senior stakeholders and internal colleagues
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
• Excellent communications skills and attention to detail
• A creative and analytical approach to problem solving
• Strong IT skills, including advanced Excel.
• Enthusiasm for the issues we work on

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of working with discount providers
• Knowledge of GDPR compliance and data protection
• Experience of creating a strategy around membership schemes
• Line management experience​

We are a growing, sustainable and ambitious social mobility charity. We know that young people in under-served parts of the country are missing out on opportunities which would unlock their confidence and build their skills for a successful future. 

Our long-term, transformational partnerships with business and civic society which support over 60k+ young people every year discover what they are amazing at. This role will lead our evaluation approaches, data analysis and impact insights for our new five-year strategy - Ambition 2030.

What you will be doing

The insights you bring to our programme delivery will aid our understanding of our short, medium and long-term impact for young people, and our role in careers education and social mobility. Your work will also support us to continue to build on ‘what’s working’ and improve our offer to schools, ensuring our support reaches the young people who are most at risk of missing out on opportunities to spark a successful future.

Responsiblities:

• Evaluation
• Data collection
• Data analysis
• Insight reporting
• Systems management

Read more in our job pack. 

Job details

• £35,000 salary
• Full time (37.5 hrs per week)
• Hybrid working*
• 28 days holiday + bank holidays (inclusive of Christmas closure days)
• Training budget

*Hybrid working

This is a hybrid role. You will be working from home and will join our Team Together Days in a co-working space in London a min of 1 a month, up to a max of 3 per month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance and to be able to attend our team days in London. You can read more about our approach to hybrid working on our website. 

We take safeguarding seriously, please note for safer recruitment purposes, all applications must clearly state continuous work history for the last 10 years, or since leaving full time education. It is ok to have employment gaps on your CV, please provide a note to explain these. Any CVs without full history (including start and finish months and years) will not be considered. 

To read the full job information pack, download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for. 

Using AI in your application 

Robots need not apply. Human skills and authenticity is incredibly important in the work we do with young people. We want to hear your voice and personality in your application. The best way to learn about our work is from our website, not AI. We receive many applications generated by AI platforms which often include incorrect information about our charity - providing incorrect or misinformation may mean we discount your application. 

Safeguarding: We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

 We are looking for an organised, proactive and creative Events and engagement manager to join our team on a 12 month part time 0.8 FTE contract.

You will lead our core events programme. You will manage in-person and online events, liaise with speakers and attendees, prepare briefings and promotional materials, ensuring all events are delivered efficiently, on budget and in line with our environmental standards.

You will also manage internal staff events, monitor and evaluate event outcomes and manage our contacts database, maintaining accuracy and GDPR compliance. This is a varied role requiring strong organisational, logistical and administrative skills, combined with excellent communication and interpersonal abilities.

Position in the Organisation

The post holder reports to the head of communications and works in consultation with senior management and the policy and politics team on event planning. The position sits within the communications team, comprised of the head of communications, press officer, two communications officers and the events assistant. They rely on additional support from the events assistant and our team of trainees in preparing events, as well as the full staff team, who represent us at events.

Key tasks and responsibilities

Events management:

- Manage and curate Green Alliance core events programme, assist staff as required on their specialist events and be the first point of contact for all event enquiries.

- Target relevant audiences and manage invitee and attendee lists, liaise with speakers and produce briefings and promotional material as necessary.

- Liaise with venues, arranging catering and other event services within budget.

- Oversee all the technical and logistical tasks relating to online events, including generating links and managing reminders, hosting Zoom webinars, welcoming and briefing participants, troubleshooting throughout events, and editing and uploading recordings to YouTube.

- Monitor and evaluate event outcomes in line with organisational and project objectives; gather information and feedback the analysis to staff and board, including invitation uptake and audience profiling.

- Ensure events meet Green Alliance’s environmental criteria and are organised according to best value principles.

- Manage events on the day, including directing staff roles in advance of and during the event, and oversee all technical aspects of online webinars, roundtable discussions and seminars.

- Organise internal staff events with the events assistant, including the Christmas party, strategy away days and other internal learning events, such as our lunchtime seminar series.

Database management:

- Manage the contacts database, ensuring it is up to date and accurate.

- Support staff on how to use the database and maintain protocols to ensure ongoing data integrity.

- Keep abreast of GDPR in relation to events and database management.

Other:

- Line manage the events assistant.

- Hold a company credit card.

- Provide any other support which may reasonably be requested to be undertaken within the scope of this post.

- Participate in organisation planning and strategy discussions.

- Due to the nature of the role the post holder will be required to work some early mornings and evenings for time off in lieu.

Person specification

Knowledge, experience and skills

Essential:

- Motivation to work in a purpose-driven organisation, working towards a world where people and the environment thrive together.

- At least two years’ experience working in events at manager level in a similar role, with both in person and online event planning and management experience, including estimation and budgeting.  

- Strong logistical skills, the ability to organise and plan effectively and efficiently.

- Excellent interpersonal skills; confidence dealing with external audiences at senior levels, approachable, articulate, positive and flexible.

- A good communicator, with clear understanding of the value of excellent contact relations.

- The ability to work effectively under own initiative and as part of a team.

- Administrative competence: high standards of accuracy and attention to detail.

- Previous line management experience.

- Excellent drafting skills for communication and publicity.

- Excellent organisation skills, including prioritising workload effectively to meet deadlines.

- Excellent Microsoft Office skills.

Desirable

Interest in and knowledge of environmental issues.

Knowledge of non-profit sector.

Are you passionate about generating income for charitable causes? Do you have experience building strong relationships and leading applications to institutional funders?

We are looking for a motivated and experienced Grants & Trusts Manager to join our Income Generation Directorate. You will play a key part in securing vital income to support our work and mission. As the Grants & Trusts Manager, you will lead and inspire a dedicated team to deliver essential funding for the Association.

Key Responsibilities:

• Lead the identification and development of a portfolio of grants, trusts, and foundations.
• Build and nurture strong relationships with funders to secure long-term partnerships.
• Lead, motivate and manage the Trusts team, including the line management of two Trusts Fundraising Officers, providing ongoing support and team development.
• Deliver high levels of donor stewardship through a proactive approach.
• Oversee the Trusts Team in delivering to develop and deliver persuasive and timely funding applications.
• Collaborate with the Prospect Researcher to identify and champion the development of new funding sources and opportunities.
• Work across the organisation to create compelling propositions that align with funders’ priorities.
• Ensure clarity and alignment with other fundraising teams on donor stewardship and contact strategies.
• Manage reporting, ensuring compliance with all terms and conditions of awarded grants.
• Assist with the creation of income and expenditure budgets and provide regular progress reports.
• Champion the use of our CRM system to ensure accurate and accessible donor information.

About You:

• Experience in growing income through grants, trusts, and foundations, with strong bid writing skills.
• Proven leadership skills with the ability to develop and motivate a high-performing team.
• Strong relationship management and communication skills, including the ability to influence at senior levels.
• Financial expertise including analytical skills with experience in budget management and the ability to develop funding pipelines.
• Proficiency in CRM systems and fundraising software.
• A commitment to the mission and values of the MND Association.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 - 2 days per week.