Database Assistant

You will join us as a Database Assistant responsible for delivering effective database support in a calm, professional and organised way that increases the capacity of the department. Working with the Finance department to ensure all donor records and transactions are up to date and correct on the CRM system.

Database Assistant Responsibilities:

- Reconcile Fundraising and Finance records on a monthly and annual basis, and work closely with the Finance manager to ensure this process is accurate and to deadline
- Assist the Fundraising Data Manager with implementing the new Raisers Edge NXT features across the fundraising and communications department, which includes Online Express
- Be responsible for ensuring the accuracy of all data on Raisers Edge and to assist with data entry
- Be the first point of contact and to support fundraising and communications team with custom reports and queries
- Assist with providing regular reports and queries from Raisers Edge, analysis and team KPIs.
- Automate and maintain up to date mail merge thank you letters
- Assist with the undertaking of regular data cleansing to ensure the data is robust and accurate.
- Be aware of legal responsibilities particularly around Data protection, Gift Aid and fundraising regulations

Database Assistant Requirements:

- Experience of working within fundraising or a customer facing environment;
- Minimum of 1 year experience of using Excel to produce reports;
- Experience of using Raiser’s Edge or similar CRM (Customer Relationship Management) software
- Excellent communication skills, both formal and informal, in writing;

About Missing People:

Missing People is an independent charity that relies on donations. Our Vision is that every missing person is found safe.

Somebody goes missing in the UK every 90 seconds. We are a non-judgemental, highly skilled team of staff and volunteers working around the clock for everyone who needs us. We provide free 24-hour confidential support, help, advice by phone, email, text and online, including the opportunity to reconnect. We also coordinate a UK wide network of people, businesses and media to join the search when someone goes missing.

Location: Mortlake, South West London but homeworking at present

Hours: Part Time, Permanent, 21 hrs per week, flexible.

Salary: £19,600 to 21,500 p.a. pro rata.

Closing date: 25th May 2020 - however we reserve the right to close the vacancy early if we have sufficient interest

1st Interviews:28th May 2020

2nd Interviews: 2nd June 2020

You may have experience of the following: Data Entry Officer, Database Coordinator, Charity, Charities, Not for Profit, Third Sector, DBA, CRM, Database Officer, Data Analyst, Database Administrator, Fundraising Databases, etc.

Ref: 92963

A charity in London are currently recruiting a Database Services Manager on a 1 year fixed-term contract. This role has responsibility for managing and providing defined database services to the global organisation, with an emphasis on providing these services to the fundraising department of the charity.

Other responsibilities will include:

• Developing analytics policy, standards and guidelines. Establishing and managing analytics methods, techniques and capabilities to enable the organisation to analyse data, to generate insights, create value and drive decision-making
• Setting direction and leading the introduction and use of analytics to meet overall business requirements, ensuring consistency across all user groups
• Actively maintaining recognised expert level knowledge in one or more identifiable specialisms related to database management
• Taking responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifying, evaluating and recommending options, implementing if required
• Devising and implementing master data management processes, including classification, security, quality, ethical principles, retrieval and retention processes

Experience required:

• Previous experience working with CRM/database platforms, ideally in the charity sector.
• Ideally experience with CARE of Raiser’s Edge CRM
• Understanding of how databases are used to support fundraising and manage relationships
• MS SQL systems experience
• Familiarity of database architecture and hierarchies and data management processes

If you have experience in the above areas, are looking for your next career move and interested in working with an excellent charity, please apply now with a copy of your CV.

Database Officer

An exciting opportunity has arisen for an experienced Database Officer who has previous fundraising CRM experience to join a leading charity based in Old Street London. This leading organisation are going through a sustained period of growth and change who are currently investing heavily into their database team and are now looking to add a new Database Officer to join their expanding department. The Database Officer will play a pivotal role importing all data onto their Raisers Edge CRM, carrying out reports for marketing campaigns and being the main point of contact for all things Raisers Edge.

As the Database Officer, you will receive full training on some of the newest data techniques and technologies. If you are looking for the next step in your career this is a great opportunity for an ambitious Database Officer to work closely with stakeholders and to build, test and run data extracts to ensure the organisations fundraising is at its most effective, while also having the opportunity to progress your career at a fantastic charity. If you are looking to work in an excellent environment where flexible working is encouraged, then this could be the perfect opportunity for you.

Skills required for the Database Officer are-

- Experience working with fundraising CRM’s  

- Good communication skills, written and verbal to interact with the charity’s stakeholders

- Wants to work in an environment where you will be challenged and have the chance to learn new skills.

Database Officer / Data Executive / Fundraising CRM / Raisers Edge / Data Quality / Blackbaud / Thank Q

This is a brilliant chance for a Database Officer to take the next step in their career and really progress his/her career further. You will gain the full benefits that comes with working for a large organisation.

Location: Old Street, London

Salary: £25,000 - £29,000 + Excellent benefits (Depending on Experience)

Apply now for immediate consideration regarding this excellent opportunity.

Understanding Recruitment is acting as an employment agency for this vacancy

A charity in London are currently recruiting a Senior Database Officer to be part of a data team responsible for all management of the supporter data held on the CRM which in turn provides support for a range of stakeholders across the organisation to support the Charity’s growth.  

Responsibilities will include:

• Taking responsibility for the management of all supporter data held on the charity’s supporter database
• Undertaking the design, development and implementation of import routines in liaison with the Database Manager ensuring that all pertinent data is accurately captured and recorded
• Undertaking the design of database queries, exports and segmentations of basic to intermediate complexity
• Ensuring that all data is captured, recorded and stored in compliance with GDPR regulations
• Monitoring data capture across the organisation, including the review of web forms as necessary ensuring that best practice data protocols are followed

Experience required:

• Previous experience working with CRM platforms, ideally in the charity sector.
• Understanding of how databases are used to support fundraising and manage relationships
• Familiarity of database architecture and hierarchies and data management processes

If you have experience in the above areas, are looking for your next career move and interested in working with an excellent charity, please apply now with a copy of your CV.

Duties and key responsibilities

• Develop and lead the philanthropy programme to secure income from active and cold audiences, with a focus on high net worth individuals and new trusts and foundations
• Lead a strategy to maximise income from all major giving areas and events, seeking relevant opportunities and pursuing these opportunities to their full potential.
• Carry out in-depth research, both internally and externally, obtaining relevant information that can contribute to proposals, applications, engagement opportunities and fundraising communications
• Develop a plan to integrate and engage with MAP patrons and ambassadors across all MAP programmes
• Develop and deliver tailored solicitations and stewardship plans, proactively improving knowledge capture and our understanding of supporters through building strong relationships with them
• Identify, research and cultivate leads to build a strong pipeline of prospects that will have a significant positive impact on income over the current and future financial years
• Develop and implement a range of cultivation tools
• Manage and develop a database of contacts through planning, communications and analysis/reporting tools to support objectives
• Liaise with the Database Manager to ensure all major donor information is accurately recorded on Raisers Edge and up to date
• Monitor, review and evaluate performance against strategic plans, reports and financial forecasts to an agreed timetable
• Management and development of staff and volunteers as appropriate
• Undertake other responsibilities, tasks or activities as reasonably required

General Responsibilities

• Support the mission, ethos and values of MAP
• Carry out other associated duties as may arise in line with the broad remit of the position
• Support and promote diversity and equality of opportunity in the workplace
• Work collaboratively with others in all aspects of our work
• Share knowledge, specialist expertise and best practice with the wider team, as well as other staff across the organisation as needed
• Represent and be an ambassador for MAP
• Be flexible and carry out other associated duties as they may arise, develop or be assigned in line with the broad remit of the position
• Maintain and improve competencies through continuous professional development
• Abide by organisational policies, codes of conduct and practices
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data

Location: Flexible

Department: Universal Support / Help to Claim

Hours per week: 36.15

Interview date: w/c 15th June 2020

Contract Duration: 31/03/2021

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

In 2018-19 we helped 2.7 million people face to face, over the phone, by email and webchat, and people visited our online advice pages 28.5 million times. We help with everything from money issues to problems at work, housing to consumer rights.

As the Research, Insight & Experience Manager, you’ll bring together and manage the research, evaluation, best practise, and data teams and support the wider Continuous Improvement function to ensure innovative ideas are supported by evidence and insight.

You’ll provide operational and strategic oversight to the research, evaluation, best practise, and data elements of the CI function, ensuring a coordinated approach to understanding the development areas within the programme - supporting the function to create innovative solutions to the problems identified.  

You’ll ensure that insight and intelligence is gathered from the entire programme and transformed into innovative concepts which support the service design and development team in building the concepts and turning them into reality.

As a senior member of the Continuous Improvement function, you'll oversee the operational relationship with other areas within the Continuous Improvement function of the programme.

This is a great role if you want to have a direct impact in forming the way we deliver and help those who depend on us. 

Our roles are open to discussion about flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.  

Flexible working - while our teams are office based, it's fine to work from home regularly, and we welcome discussions about working part-time.

Ranked by Indeed as a top 10 non-profit employer in the UK (December 2018)

We welcome applications from Local Citizens Advice staff and are open to arranging secondments.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Our client now urgently requires an HR Data Analyst with expertise in Oracle HRIS functionality for a period of at least 3 months.

As interim HR Data Analyst you will provide key insights and identify trends through the analysis, development and delivery of strategic People Data and management information reporting that will enable strategic, evidence-based decision making.

To be considered you must be available to start a new assignment immediately and will require:

• Proven experience as an HR Systems and Data specialist, ideally with multi-sector experience
• Expertise in Oracle HRIS functionality, to include data extraction, reporting capability, data analysis and interpretation and presentation
• Strong stakeholder management skills and the ability to influence a range of people professionals and key stakeholders across the organisation 
• Strong project management skills

David Shepherd Wildlife Foundation is a highly effective wildlife conservation charity funding key conservation projects across Africa and Asia. 

We are looking for a Supporter Care and Database Executive to join our team. 

Overview 

You will work with the Fundraising team to support a range of fundraising activities carried out by the David Shepherd Wildlife Foundation (DSWF). You will have responsibility for three key areas:

• Database: Update and maintain supporter records on the Raiser’s Edge database, perform data audits and cleansing, provide data reports for fundraising activities.

• Fundraising: Support all fundraising initiatives as part of the fundraising team

• Stewardship: Manage day to day interaction with supporters including thanking and answering queries.

The ideal candidate will have experience of working with CRM databases, including generating reports and exporting data, be fully computer literate, have excellent organisational and time-management skills and be able to work accurately and on your own initiative whilst managing multiple priorities and deadlines.   The successful candidate must also have a high attention to detail and the ability to work with high volumes of information and data. 

An understanding of the fundraising sector, particularly individual giving income streams (appeals, regular giving, community fundraising, adoptions etc.) is desirable. Above all, you must be enthusiastic, warm and good with people, with the ability to communicate effectively with supporters at all levels and to work well on your own and as part of a team. This is a great role for someone wishing to gain a great deal of experience across a variety of fundraising disciplines and initiatives.

Principle Accountabilities

1. To maintain and develop best practices and procedures in database management including compliance with GDPR, Fundraising Regulator requirements and Gift Aid 

2. Full management of the supporter database (Raisers Edge) including responsibility for technical management and maintenance, including managing the relationship with Blackbaud.

3. Manage the import and export of data from our donation and other web / fundraising systems.

4. Maintain the accuracy and integrity of data through routine data cleansing and hygiene tasks.

5. Prepare internal and external data to support national, regional and international campaigns, events and communications activity.

6. To communicate with supporters in a timely and professional manner 

7. To liaise with relevant departments to provide appropriate information and reports from the database for fundraising activities, communications and financial reconciliations

8. To be the first point of contact for enquiries to the fundraising team, dealing with day-to-day correspondence via letter, telephone and email efficiently and providing administrative support 

9. To work with the fundraising and communications team to plan and implement specific fundraising income initiatives as appropriate

10. With support from the Head of Fundraising to manage the Adoptions programme

11. With support from the Head of Fundraising to manage the Community Fundraising programme including all third party led events such as London Marathon and RideLondon

12. To collaborate with other staff members to analyse fundraising trends/results and provide related analysis

Person Specification Knowledge, Skills and Experience

Qualifications

Essential

• GCSE English and Maths or equivalent.

Desirable

• Degree educated.
• Holder of, or willingness to work towards, a Fundraising qualification. 

Skills, knowledge and experience 

Essential

• Working with a fundraising CRM system.
• Using Microsoft Office.
• General fundraising experience particularly in the areas of supporter stewardship and engagement.
• Good analytical and numerical skills.
• Ability to handle numerous projects simultaneously.
• Excellent organisational skills and attention to detail.
• Ability to work both independently and within a team environment.
• Excellent communication skills, written and verbal.
• Excellent time management skills and ability to work to clear deadlines.

Desirable

• Working with the Raiser’s Edge fundraising CRM system.
• Understanding of the fundraising sector.
• Understanding of individual fundraising (regular givers, appeals, community fundraising).

Remuneration and Hours

Hours:                                   

Monday to Friday, 9am to 5pm, with additional hours as required as necessary.

Reports to:                           

Head of Fundraising

Holiday: 

20 days per annum rising to 22 days after two years’ service. An extra one day per annum will be given thereafter to a maximum of 25 days per annum. Bank Holidays also provided, and an additional holiday entitlement will be given at the Foundation’s discretion around Christmas and New Year.

Location:

Surrey or London (Primary working location Surrey but due to current Covid-19 situation there is flexibility around working from home)

How to apply: Please apply online with your CV and covering letter (covering letter no more than 2 sides of A4 referencing the job description above)

We will begin interviewing immediately, so this position may be filled before the deadline closes. Please don’t wait before applying!

Job Description : Fundraising Manager

Job Title : Fundraising Manager

Job Location : Ace of Clubs, Clapham, SW4 7AP

Hours : Full-time (37.5 hours per week)

Reports to : Ace of Clubs Trustees Management Committee

Responsible for : Fundraising, Shops Manager

Purpose of Job.

To proactively seek out funding opportunities, develop project concepts and proposals, and to prepare and submit detailed applications for funding.

To oversee the management of two charity retail shops, and staff, for generating additional income streams.

Key duties :

Funding

• To develop a deep understanding of Ace of Clubs work and values, so as to identify key matches with external donors.
• Take the lead on research for new income streams from donors (such as Institutions, Trusts, Foundations, Corporates, individuals).
• To develop and prepare compelling and high quality funding proposals that are strategically relevant and attractive.
• Write, co-ordinate, submit funding applications to donors.
• To generate income from a range of donors, across a number of projects, to agreed targets, with a focus on large grants.
• Lead on account management of existing donors (providing regular contact, updates and required reports).
• To develop and maintain excellent relationships with a portfolio of existing and potential donors, through networking, face-to-face meetings, regular communications and high quality reporting.
• Manage the on-going process of Ace of Clubs funding applications, ensuring all internal and external deadlines are met.
• Manage donor and application database (both existing and potential).
• To  innovatively consider, devise, promote fundraising events and activities for Ace of Clubs (including digital and cashless giving).
• To manage and promote Ace of Clubs internet and social media presence.

Retail charity shops.

• Effectively manage the Shops Manager, who is responsible for the smooth-running of two charity shops (i.e. staff management and rotas, shop lay-outs, stock management and control).
• Imaginatively direct sales initiatives and promotions.
• Develop an Ace of Clubs Shop brand.
• Utilise shops as means of raising the profile of Ace of Clubs and associated activities.

General duties.

• Ensure that all duties are carried out in accordance with policies, procedures and regulations as stated in Ace of Clubs employee handbook.
• This job description is not exhaustive and the post-holder may be required to undertake other appropriate duties, responsibilities and projects from time to time.

Key relationships.

Internal : Trustees Management Committee, Company Secretary, Manager of Centre Operations, Shops Manager.

External : Grant-making Trusts, Foundations, Corporates, Institutions and individual donors.

Person Specification.

Qualifications.

• Good basic education to GCSE.
• Minimum level C (or equivalent) in English and Mathematics.
• Degree (or further education) expected but not a pre-requisite.
• Institute of Fundraising (or equivalent) desirable.

Experience.

• A proven track record of a minimum of three years successful fundraising, preferably in the charity sector.
• Ability to work flexible hours, particularly in meeting deadlines.
• Energy, enthusiasm and flair to work hard and achieve ambitious targets.
• Proven ability to manage and develop relationships.
• Proven database experience.
• Proven experience of  thinking, developing and delivering “strategically”.

Skills and competencies.

• Excellent organisational skills.
• Ability to plan, balance and cope with competing priorities.
• Proven time management skills with regard to prioritising and meeting deadlines. 
• Excellent written and verbal communication skills, and presentation abilities.
• Staff management experience.
• High standard of numeracy, computer competency, digital skills.
• Experience of interacting with members of senior management (such as Directors at Board Level, or Trustees).

Personal attributes.

• Highly motivated and ability to work alone or as part of a team.
• Self-motivated and able to motivate others.
• Ability to develop and maintain strong working relationships with staff, volunteers, donors, sponsors and trustees.
• A proactive and creative approach.
• Commitment to delivering quality services.

Other.

• Cross-cultural sensitivity to, and understanding of, the needs of  Ace of Club’s client group.
• Good diplomatic skills.

Recruitment process.

Stage 1 : Submit C.V. and cover letter through Charity Job, online.

Stage 2 : Short-listed candidates invited to preliminary interview with Ace of Clubs interviewing committee.

Stage 3 : Finalists invited to interview with Ace of Clubs Trustees Management Committee, involving presentation from candidate according to previously notified criteria.

Supporter Insight Manager, London, Charity, £42,000

• Do you have a supporter insight background?
• Have you used Alteryx and Tableau online?
• Would you like to work for an established national health charity?

Pro-Marketing has partnered with a fantastic health charity who are seeking a new Supporter Insight Manager in London. In this position, you will be responsible for developing deeper relationships with existing supporters and will help to identify opportunities to recruit new supporters.

What's great about this organisation?

• Well established national health charity
• Large modern London offices
• Recognised brand
• 27 days annual leave (plus bank holidays)
• Family-friendly policies
• Gymflex
• Generous pension scheme
• Life assurance cover
• Interest-free season travel loans
• Social environment with lots of clubs and events

In this role, you will be responsible for…

• Leading the production, communication and circulation of strategic insights and recommendations to improve overall supporter engagement
• Engaging external suppliers where necessary to deliver reports, analysis and insight across both quantitative and qualitative data
• Using analytical methods and insight to identify any opportunities for charity growth
• Ensuring all key insights and outcomes are communicated clearly across the organisation and that key stakeholders are engaged
• Monitoring external trends and activities to build the brand of the charity
• Identifying and activating supporters for the charity
• Connecting with teams across the business to help generate engagement
• Line managing the Support Data Analyst

You will be perfectly suited for this role if you have…

• A successful supporter insight management background
• Experience of using packages such as: SQL management studio, FactStats, SPSS, CHAID, Alteryx or equivalent statistical/analytical modelling and segmentation would be highly desirable
• Experience of using data visualisation tools such as Power BI or Tableau would be highly desirable
• Strong stakeholder management and communication skills
• Strong quantitative analytical skills
• Previously developed audience segmentation through statistical analysis / clustering techniques
• Previously line managed

What next?

If you are interested in applying for this Supporter Insight Manager role, or in learning more, then contact me ASAP:

Tel: 020 7269 6338

Email:

Would you like £500 in high street vouchers?

Well, if you know any tax, legal, finance, HR or marketing candidates looking to move jobs please refer them to us and if we successfully find them a new job in the next 12 months we will send you £500 in high street vouchers of your choice.

As well as this we are looking to grow the Pro-Recruitment Group family and would be interested in any amazing Recruitment Consultants you think might like to work for us. £500 on offer for any referrals we successfully hire.

The consists of five distinct brands: , , , and .

Supporter Insight Manager, London, Charity, £42,000

• Do you have a supporter insight background?
• Have you used Alteryx and Tableau online?
• Would you like to work for an established national health charity?

Pro-Marketing has partnered with a fantastic health charity who are seeking a new Supporter Insight Manager in London. In this position, you will be responsible for developing deeper relationships with existing supporters and will help to identify opportunities to recruit new supporters.

What's great about this organisation?

• Well established national health charity
• Large modern London offices
• Recognised brand
• 27 days annual leave (plus bank holidays)
• Family-friendly policies
• Gymflex
• Generous pension scheme
• Life assurance cover
• Interest-free season travel loans
• Social environment with lots of clubs and events

In this role, you will be responsible for…

• Leading the production, communication and circulation of strategic insights and recommendations to improve overall supporter engagement
• Engaging external suppliers where necessary to deliver reports, analysis and insight across both quantitative and qualitative data
• Using analytical methods and insight to identify any opportunities for charity growth
• Ensuring all key insights and outcomes are communicated clearly across the organisation and that key stakeholders are engaged
• Monitoring external trends and activities to build the brand of the charity
• Identifying and activating supporters for the charity
• Connecting with teams across the business to help generate engagement
• Line managing the Support Data Analyst

You will be perfectly suited for this role if you have…

• A successful supporter insight management background
• Experience of using packages such as: SQL management studio, FactStats, SPSS, CHAID, Alteryx or equivalent statistical/analytical modelling and segmentation would be highly desirable
• Experience of using data visualisation tools such as Power BI or Tableau would be highly desirable
• Previously developed audience segmentation through statistical analysis / clustering techniques
• Previously line managed

What next?

If you are interested in applying for this Supporter Insight Manager role, or in learning more, then contact me ASAP:

Tel: 020 7269 6338

Email:

Would you like £500 in high street vouchers?

Well, if you know any tax, legal, finance, HR or marketing candidates looking to move jobs please refer them to us and if we successfully find them a new job in the next 12 months we will send you £500 in high street vouchers of your choice.

As well as this we are looking to grow the Pro-Recruitment Group family and would be interested in any amazing Recruitment Consultants you think might like to work for us. £500 on offer for any referrals we successfully hire.

The consists of five distinct brands: , , , and .

Clinical Team Manager - 3-month contract

Our client a leading human rights abuse charity, who offer therapy and support services are seeking a clinical team leader ASAP to support for 3 months, this role will be to lead and manage a multi-disciplinary team providing clinical services for adult clients in London and SE.

The job scope will be to manage a multi-disciplinary team offering clinical rehabilitation services to adult clients, which are safe and responsive to client need. To contribute to the development of clinical services in London and SE in line with the organisational strategy, including training and capacity building for external partner agencies. Carry a small clinical caseload.

Responsibilities:

• Manage a multi-disciplinary team, including paid staff and volunteers from different professions and disciplines and ensure that staff receive adequate training and supervision. Undertake regular performance reviews with staff, ensuring all staff have clear measurable goals. Identify possible poor performance and deal with it fairly and consistently by supporting staff through the performance improvement process.
• Ensure that clinical pathways are functioning effectively, including contributing to the intake and allocation processes and reviewing processes for therapy interventions, internal referrals and discharge.
• To make recommendations for approval by the London & SE Clinical Services Manager regarding staffing of the team based on service need, and authorising staff expenses within designated limits.
• To contribute to the strategic development and service provision within the Clinical Services Department in line with Freedom from Torture's Strategic Plan.
• To carry out clinical work as agreed with the London & SE Clinical Services Manager, carrying a small caseload.
• To comply with clinical governance protocols and implementation of good practice, including all clinical policies and clinical standards, and ensure that the team delivers on all KPIs within the agreed timeframe.
• To spend a proportion of working time, as agreed with the London & SE Clinical Services Manager, ensuring own and/or team contribution to providing training and support for external agencies, working with Fundraising department, working with and providing the Policy & Advocacy and Campaigns and Communications Teams with clinical material relevant for this work
• Responsible for monitoring and addressing well-being of direct reports and contributing to practices that promote employee well-being organizationally

Personal Specification:

• Qualified in a relevant discipline e.g. Diploma in Counselling, Counselling or Clinical Psychology, Systemic Family Therapy, Group or individual Psychotherapy, Cognitive Behaviour Therapy.
• Accredited by and member of a relevant professional body (e.g. BACP, UKCP, BABCP, BPS or HCPC)
• Substantial knowledge of management through training and experience.
• Working knowledge of legislation, including the Mental Health Act 1983, Mental Capacity Act 2005, Human Rights Act 1998, Asylum & Immigration legislation.
• Knowledge of the psychological and developmental impact of torture and exile on individuals across the full range of ages and phases of the life cycle
• Knowledge of the asylum process and asylum support system in the UK and clients' rights under these systems, sufficient to be able to follow a survivor's progress through these systems and to seek specialist help when needed
• Knowledge of at least one of a range of evidence-based approaches to trauma therapy eg. Trauma-based CBT, Narrative Exposure Therapy and EMDR sufficient to be able to deploy this model clinically under supervision.

Skills & Experience

• Substantial experience of managing and leading a team in a therapeutic setting.
• Substantial experience of working with adults/young people and families within a multi-cultural mental health/therapeutic setting.
• Experience of working within a multi-disciplinary team in a therapeutic setting.
• Substantial experience of providing assessment and treatment to clients who are survivors of complex trauma.
• Experience of working with interpreters.
• Experience of working relationships with statutory and non-statutory organisations.
• Skills and experience in offering a range of psychotherapeutic approaches and theories, and how these can be applied to work with torture survivors, using brief, medium- and longer-term interventions.
• Experience of managing high levels of risk and safeguarding concerns when working therapeutically with clients.
• Adequate knowledge sufficient to be able to advise clients on accessing their entitlements to financial, accommodation and other forms of support, and experience of making appropriate referrals.
• Report writing sufficient to be able to write counselling/therapy reports to the standard required by the Medico-Legal Report Service.
• Ability to work in a culturally sensitive manner.
• Computer skills (including WORD, email/outlook, databases) sufficient to be able to use these packages and others of a similar nature in everyday work.

Clinical Team Manager

ASAP start - 3 months

Home based, with a potential to site visit if deemed necessary and safe, in London & SE

£50,328pa FTE pro-rata

21-28 hrs per week (negotiable)

Ref:73682PMR

It is an exciting time to join Croydon Vision as the business development manager. Your role will be concerned with improving and growing our organisation, by fostering and developing relationships with members and other partners. Working to promote brand awareness and diversify our income stream guided by our fundraising strategy.

To apply please read the job description and specification.
Email your CV along with a covering letter of 350 words; stating why you wish to apply and how your skills would add value to current management team.

Objectives of the BDM post:

• An approach to Intrapreneurship, big picture view - setting aims and objectives in order to develop the organisation
• To drive 1 of 5 key priorities; sustainable reach – improving our brand, communications and income stream
• Develop new funding opportunities, organising social events for businesses and growth of donor and legacy income.
• Administrative support to the Chief Executive and seeking new ways to promote business efficiency at Croydon VisionLead in the development of quality assurance, making sure Croydon Vision meets the set requirements and obtain quality standards

 The Monitoring and Evaluation Manager is a new specialist role created to review, innovate, and drive monitoring and evaluation of our mentoring programme and other activities. It is an opportunity to shape and grow this new position and influence the future of a growing organisation. We are looking for someone to help ensure our programme is consistently impactful, and that we can measure and demonstrate this impact for a range of stakeholders. The ideal candidate will also be deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of their work.

The Girls’ Network aspires to keep growing and to reach more girls, so the importance of a strategic, effective and evidence-based monitoring and evaluation system is paramount. As we grow to support thousands of girls each year, our responsibility to the demographic we target also grows. Thoughtful, intelligent and consistent collection and analysis of data which has the potential to publicly represent our girls’ needs and their aspirations must be a priority and is a core to our mission and every day operations. The post holder will report to the Head of Communications and Impact.