Database manager jobs in uxbridge, england
Smart Works is looking for a Head of Data & Impact to play a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery.
At its core, this position is responsible for overseeing the how the charity measures impact. The successful candidate will lead on management of the charity’s central database—used across all centres—to manage client, volunteer and referrer information. This includes coordinating system updates, working with external contractors, and maintaining data integrity and functionality across the board.
For full details, please see the Job Pack attached. The closing date is midnight on Sunday 15th June with first round interviews taking place virtually on Friday 20th June, and second round interviews taking place in London on Wednesday 25th June.
To apply, please submit your CV and answer the following questions via our recruitment portal:
- Why do you want to work for Smart Works? (Max 200 words)
- What experience do you have of delivering transformational change to digital processes or data systems? How have you ensured efficient and effective outcomes? (Max 350 words)
- Why do you think you are well suited to the role of Head of Data & Impact? (Max 350 words)
- Is there anything else you would like to share at this stage? (Max 150 words).
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The Impact & Grants Manager will work as part of the Philanthropy Fund team to help guide our high net worth and ultra-high net worth clients in their grant making, revealing to clients the impact their generosity has achieved. Performing thorough and appropriate research on causes that fulfil their giving strategy, you will also empower them to make fulfilling decision summary of the role.
As more wealth passes to the next generation, impact measurement is an increasingly critical aspect of philanthropy, and you will be released to lead the development of this area.
Further to this, the Impact & Grants Manager will give high priority to partner relationships, ensuring transparency and good governance. You will work closely with the Senior Grants Manager, Relationship Managers and Account Managers to provide an excellent team service for our Philanthropy Fund clients.
The Philanthropy Fund is a growing service, and this role is designed to add expertise and capacity to develop its excellent provision. You will have the opportunity to learn multiple aspects of the service, and refine the role over time according to emerging client needs.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Job Title: Dynamics Developer
Reporting To: Senior Systems Administrator
Salary Range: £38,000 - £40,000 (Dependent on experience)
Contract Type: Permanent
Location: Hybrid - (across Felix’s sites in London (Deptford, Enfield, Poplar, Park Royal/Acton, Western International Market, Greenford, Canary Wharf).
Hours/Days per week: 37.5 hours per week, 9am – 5.30pm, Monday to Friday.
Requirements: he Felix Project can only employ applicants who currently have the right to work in the UK.
About The Felix Project
The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger.
Our Values
Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.
WE SOLVE IT DIFFERENTLY - We succeed by thinking outside the box, being solutions driven and trying new things.
WE MAKE IT HAPPEN - We set the standard in what we do, with the commitment to getting things done.
WE DO IT TOGETHER - We pull together as one, recognising the power of diverse experiences, skills and perspectives.
WE DO IT WITH HEART -We are driven by our care for each other, the environment and the communities we serve.
Purpose of the Job
We are looking for a Dynamics Developer to play a key role in the Felix IT Team to support our continued support and development of bespoke applications built on the Microsoft Dynamics technology stack.
This role will report into the Senior System Administrator who is responsible for our Microsoft Dynamics environment.
Duties and Responsibilities
At The Felix Project, we are embarking on a journey to apply technology and IT systems to streamline the business and become more efficient. Our core applications are all based on the Microsoft suite – Dynamics, M365, Power BI, Fabric, Real Time Marketing and SharePoint. We also use the Microsoft Security and Compliance systems. We do also have a number of 3rd party external systems where we pull data from for analysis.
Currently we have the following solutions built in MS Dynamics, a journey which we started 3 years ago.
· Route Me (Bespoke route planning application)
· Fund Raising
· Volunteer Management System (based on the MS Not For Profit stack)
· Community Portal (Internal bespoke application that manages our Charitable Organisations we support)
· Supply Team
· Felix Connect (Bespoke application to manage Ad Hoc food offers)
· Real Time Marketing
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Person Specification
We are looking for a Dynamics Developer with experience helping to continue our migration of legacy applications and spreadsheets into D365. We have a limited external support contract from a near shore support centre in Bratislava and an offshore support development team in India (limited days per month), so this role will also focus on supporting current and new Dynamics applications.
The role will also require the person to support and engage with the business to gather clear requirements and log them in DevOps once they have been prioritised.
As we grow, it is paramount we develop all areas of the charity to have maximum impact through innovation, creativity, agility and an entrepreneurial approach. During our continued migration to D365, we expect the successful applicant to be able to review business processes and make suggestions and improvements from the As Is process to the To Be process prior to modelling with technology.
The successful candidate will also have a comprehensive understanding of the DataVerse, and the structures of tables and rows used in Dynamics as this will be the lead system for our business reporting and intelligence via Fabric and PowerBi during 2025.
Essential Criteria
·Act as primary support for Felix’s MS Dynamics solutions
·1st line Helpdesk; Responsible for triaging and resolving tickets both internally and externally with our support centre
·Troubleshooting system performance issues and minor bug fixing
·Liaise with Senior System Administrator and IT Change Management to ensure tickets are prioritised and dealt with in a timely fashion within SLA timeframes
·Test the resolution of Bugs in the development environments before being deployed to production
·Test new features in the development environments before being deployed to production
·Support the Senior System Administrator in deploying Felix solutions to the live environment
·Manage and maintain user permissions, security roles and security teams
·Ensure that data in Dynamics is accurate and protected against unauthorised access
·Partner with team members in Felix IT across the organisation to train new users and support existing users with system usage such as data entry, reporting, and basic system functionality
·Monitor Dynamics operations and conduct performance analysis to assesses options for optimising and configuring the system
·Participate in IT and cross-functional meetings to support staff and various team members to review upcoming Dynamic issues, items, and trainings
·Take on the responsibility and acting on deduplicating contacts
·Setup new users and apply the correct license to their account
·Setup various views for Felix staff member.
Equity Diversity Inclusion & Belonging
At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application procedure
Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.





About Future Frontiers
In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a society where equal access to education and career opportunities enables potential to overcome poverty. We support young people from disadvantaged backgrounds to realise their potential and work towards secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching, opportunities and guidance for young people from lower income households. This year, we are working with 2,500 young people in schools across Greater London. You can find out more about our programme and impact so far in the Annual Impact Report on our website.
About the role
As a Future Frontiers Partnerships Manager, your role is to identify, develop and maintain mutually beneficial partnerships with organisations which work with us to enable our mission. This is key to delivering our work and making a lasting difference for young people from under-resourced backgrounds on their education and career journeys.
The focus of the role is on building meaningful, long-term relationships with schools and/or businesses, to match young people from socio-economically disadvantaged backgrounds with business professionals who can provide insight into the world of work and guidance to help young people unlock their aspirations and develop the plans and skills they need to be successful.
Our Partnerships Managers each have a focus on a priority audience, either schools or businesses, and on an activity area, either new business development or account management. The role we are currently recruiting for will have a main focus on driving new business from companies.
Your responsibilities
The focus of each role could expand or change depending on the needs of the organisation. Current priorities and targets are reflected in each individual’s objectives for the year - these are regularly reviewed to ensure that they remain relevant and create ownership and stretch for each individual.
Core responsibilities across the Partnership Development and Partnership Management teams include:
Securing new partnerships
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Identify potential partners for Future Frontiers, focussing on organisations where there is synergy with Future Frontiers and/or where we can address a clear need for them
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Engage with potential partners through the most suitable channel (email, LinkedIn, phone/video call or in person) to understand their priorities and identify how Future Frontiers can meet their needs
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Deliver targeted campaigns and pitches of the most appropriate product(s) / way(s) to engage; handle objections and negotiate terms to help Future Frontiers to achieve income and impact targets and support more young people to achieve their potential
Maintain relationships; renew and grow partnerships
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Nurture relationships with existing partners, working with colleagues across Future Frontiers to ensure smooth delivery and an exceptional partner experience
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Explore opportunities to grow partnerships through working together in different ways and/or extending involvement to more pupils or colleagues
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Regularly request feedback and respond to suggestions from partners, helping them to feed involved and engaged with Future Frontiers’ work and development
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Maintain professional and timely communications with partners, following up on actions and delivering on commitments
Set up and enable successful partnership working
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Work with key contacts to agree objectives, responsibilities and deadlines. Maintain accurate records of partnership activities and conversation, ensuring that the Salesforce database is kept up to date
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Support partners with messaging and resources for internal and external communications, to enable them to build Future Frontiers into their organisations
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Coordinate with Future Frontiers colleagues to ensure that activities involving partners are well-run and that everyone is clear on their role in delivering successful interventions for young people
Stakeholder engagement, marketing and communications
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Use templates to create materials and communications to your audiences which align with Future Frontiers’ brand and convery core messaging
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Ensure that the partners you manage are engaged with relevant stakeholder communications, including events, newsletters and social media
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Proactively identify suitable content (or opportunities to develop content) from your partners to share in Future Frontiers’ marketing and communications, enabling us to build the charity’s brand and engage new audiences
Wider contribution
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Contribute to department-, directorate- and organisation-wide projects and priorities through membership of project groups or taking on pieces of work in line with your skills, experience and development objectives
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Act as an ambassador for Future Frontiers, our cause and values in all engagements and communications with partners, supporters and suppliers
About you
Experience and knowledge
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Experience in a fundraising, sales or account management role, ideally working with businesses and/or schools (essential)
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Demonstrable success in hitting and exceeding targets in a fast-paced environment (essential)
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Experience of working in a team, taking ownership of areas of work and contributing to shared successes (essential)
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Experience implementing a range of marketing techniques, including digital and email marketing (desirable)
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Knowledge of the UK education system (desirable)
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Understanding of the UK charity sector and relevant legislation and best practice, such as GDPR and the Code of Fundraising Practice (desirable)
Skills and competencies
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Passion for Future Frontiers’ mission: you are motivated to play a role in empowering young people from disadvantaged backgrounds to realise their potential.
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Excellent communication skills: you will be able to articulate with passion the difference Future Frontiers makes to young people. You are a strong influencer and negotiator, and comfortable presenting to people from a wide range of backgrounds and with varying levels of seniority.
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Strong relationship builder: you are diplomatic, an active listener, and connect with people easily.
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Thorough and organised: you have strong attention to detail, maintain accurate records and can manage multiple deadlines.
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Proactive self-starter and problem-solver: you take initiative and approach your work with a positive, can-do attitude.
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Target driven: you are highly motivated and will be energised by working in a fast-paced, target driven environment with people who are committed to achieving social change.
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Collaborative: you work well with others and contribute to a supportive, team-oriented culture.
What we can offer you
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Annual leave of 27 days plus bank holidays, increasing with service
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Flexible working with the option to work from home regularly (with at least one day a week in the office, and the flexibility to come in more often if you’d like)
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4pm finish on Fridays
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Annual personal training and development budget of £300
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Employee Assistance Programme, including counselling
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Team-building offsites and regular team socials throughout the year
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Additional parental leave pay and additional childcare leave for child’s first 2 years
Equal opportunities, diversity and inclusion
Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and young people as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion.
We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email. We’d love to hear from you. We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.
How to apply
To apply, please complete our application form on our website, attaching your CV and answering the following questions:
1. Why do you want to work at Future Frontiers? What is it about our organisation that excites you? (Max. 1,500 characters) Strong answers will tell us why Future Frontiers appeals to you personally and why you are motivated to work for us.
2. Please tell us how you meet the three essential knowledge and experience criteria given in the job description. (Max. 2,000 characters) Strong answers will factually and succinctly demonstrate your relevant experience.
Deadline: Thursday 29th May, 5pm
Start date: We are ideally looking for someone to start in mid-August, although we can be flexible.
Interview dates: First round interviews will take place virtually on during the week commencing 2nd June. Second round interviews will be held in person at our office near London Bridge during the week commencing 9th June.
The successful candidate will be required to undergo DBS and reference checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Flexible, UK, United Kingdom
As our Innovation and Digital Experience Manager, you will lead the charge in implementing a test and learn approach to innovation and UX/UI design, to increase income, enhance engagements with our external audiences, and improve supporter stewardship. This role requires a strategic thinker with a passion for innovation and a deep understanding of digital technologies.
Key Responsibilities:
- Advocate for an MVP, test and learn, user experience and design led approach, to help us deliver our mission.
- Identify and evaluate new digital technologies and trends, making recommendations for their adoption.
- Collaborate with stakeholders to implement the innovation framework, delivering products/projects for teams to self-manage.
About You:
- You will be able to demonstrate your experience in a similar digital innovation role, delivering complex initiatives.
- You have strong leadership skills and experience of line-management.
- You are proficient in project management methodologies and innovation frameworks.
- You have excellent problem-solving skills and can think strategically.
- You are a strong communicator with the ability to influence and engage stakeholders at all levels.
Happy to talk Flexible Working: At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), home-based working (irregular office attendance working 1 day or less per month at a Salvation Army site), job sharing and compressed hours (full-time hours condensed into a shorter week).
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK
For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Working hours: Minimum of 35 hours per week
Closing date: Sunday 8 Jun 2025
Interview Date: Monday 16th and Friday 20th June
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Solutions Architect at our charity, you will play a pivotal role in designing and implementing technology solutions that support our mission and strategic goals. With the upcoming implementation of a new Salesforce CRM, you will ensure its successful integration and optimization while also overseeing the architecture of other critical systems across the organization. This role requires a blend of technical expertise, strategic thinking, and excellent communication skills to drive innovation and efficiency.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 4th June 2025
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
Overall Purpose of the Trusts & Foundations Manager
The Trusts and Foundations Manager is an exciting new role and will join our small but expanding Guts UK fundraising team. Trusts and Foundations is a relatively new income stream for us, with real potential.
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You will be responsible for prospecting, soliciting, developing, engagement and stewardship while retaining key relationships with trust and foundations in line with Guts UK’s strategic framework.
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You will proactively lead on identifying and progressing opportunities, developing and stewarding relationships, thinking creatively and strategically to develop compelling proposals.
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You will work closely with the Senior Fundraising Manager and CEO as we establish, develop, and retain these valued relationships.
Who we’re looking for?
The successful candidate will be an experienced, relationship-focused trusts and foundations fundraiser, excited by the opportunity to play a key part in developing and elevating this income stream.
You will pride yourself on outstanding stewardship, relationship building and prospect development and have a wealth of experience securing multi-year grants and long-term support from trusts and foundations.
A committed and inspiring ambassador for Guts UK, you will also be a great team player who enjoys collaborating with colleagues to deliver a dynamic and innovative programme of donor cultivation and stewardship.
Location
We have offices in London and Huddersfield which are easily accessible by road or public transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required for a minimum of 1 day per week.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need




The client requests no contact from agencies or media sales.
Location (UK): Office Hybrid* - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional national travel (approximately once a quarter)
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Versus Arthritis is seeking a Philanthropy Officer with strong relationship building skills and experience in securing major gifts to support impactful fundraising initiatives.
About the role
As Philanthropy Officer at Versus Arthritis, you will play a pivotal role in supporting our ambitious goals for growth and impact. Sitting within the Philanthropy and Partnerships team, your work will be central to securing the support of individuals who are passionate about our cause. You will engage with mid-level donors, develop tailored communications, become proficient in using our customer relationship management (CRM) system ThankQ, as well as craft experiences that foster long-lasting partnerships.
This is an exciting opportunity to be part of a high-performing and supportive Philanthropy and Partnerships team, working collaboratively across the charity to showcase the difference donors make to people with arthritis.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience in writing compelling donor proposals and identifying potential supporters.
- Skilled at building relationships and managing a portfolio of high-net-worth individuals.
- Experience with handling and upkeeping a database.
- Able to plan and deliver engaging stewardship programmes.
- Collaborative and organised, with a strong understanding of philanthropy.
- A confident communicator with good financial literacy.
- Committed to the values of Versus Arthritis and passionate about making a difference.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Reporting to the CEO, the Corporate Partnerships Manager plays a key role within our organisation, forming part of the Income & Partnerships Team.
We are looking for an ambitious and autonomous fundraiser to develop, deliver and grow our long-term corporate partnerships programme in London, Manchester and new locations in line with our strategy.
The key aim of the role is to secure new, and account manage existing corporate partnerships which will both contribute to ReachOut’s core mission of transforming outcomes for young people constrained by circumstance and help companies to achieve their own Corporate Social Responsibility goals.
The client requests no contact from agencies or media sales.
Your focus will be to secure both major gifts from new donors and build on the commitment of long-standing supporters to further their partnership in MAF’s work and mission.This is a fantastic opportunity to join a friendly and high performing team and make a significant contribution to our global mission. There is an occupational requirement for the job holder of these positions to be a committed Christian. Additional information is available on request.
Responsibilities
In this role you will have 6 key responsibilities:
Financial: Managing a portfolio of high-value relationships and to deliver income at the agreed annual target in the first year with an expectation this will rise year on year.
Management: You will be one of the first points of contact internally for trusts/foundations and individual major donors (IMD) related queries and will work in accordance with the major giving team strategic plan and existing procedures, practices and standards.
Relationship:You will seek to actively develop and manage excellent relationships with an agreed portfolio of trusts/foundations and IMD capable of donating a minimum of £25,000 or more as a single gift each year. In addition you will need to:
- Develop and implement professionally written action plans which will engage, inform and nurture prospects and donors to deliver gifts at the agreed level.
- Undertake timely administration to capture and record knowledge of supporters within the customer relationship management database. Work with the organisation’s systems team to utilise this information to enhance applications and giving levels
- Pro-actively develop relationships with key stakeholders within the MAF organisation(s)
- Present MAF proposals alone or with others, (member of the operational field team, CEO etc), to prospects and donors.
- Participate in events to develop relationships with donors, inviting individuals from portfolios where appropriate and co-ordinate visits to MAF overseas operations where appropriate to introduce these donors directly to the work of MAF.
Information: Information management and analytical thinking is essential as you will present detailed, accurate and high-quality fundraising proposals to prospects and donors, ensuring any specific deadlines or funding windows are complied with. In addition you will need to:
- Ensure that donors are thanked appropriately for their gifts with timely and appropriate reports, letters and phone call.
- Provide timely ‘report backs’ that are appropriate/agreed with each donor, to evidence effective use of funding and to encourage the opportunity to make further applications based on good stewardship and achievement of agreed outcomes.
- Maintain a thorough knowledge, and the funding priority, of projects available for funding by trusts/foundations supporters and prospects.
- Actively seeking to grow the trusts/foundations portfolio and income through the use of research
- Attending regular appropriate training courses, external forums and networks to ensure continuous personal development
Major Donor team (practice/ procedures/training):As a key member of the team you will need to ensure procedures and standards are developed/maintained to ensure we are effective and compliant with any legislation/regulation.
CRM Database: To provide support to the Partnership Executive, who will be the team’s CRM database lead and maintain a thorough working understanding of MAF UK’s CRM system in order to answer specific team queries. You will need to support the teams day-to-day CRM activities including producing reports, importing data, adding activities, amending details and any other relevant tasks
In line with all staff in MAF UK you will be required to:
- Be a role model of organisational values and beliefs - contributing to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer meetings
- Participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader
- Keep your line manager informed of all relevant and timely information
- At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner
- To abide by Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet
Christian values, beliefs and ethos of MAF UK:
As a Christian mission, MAF UK is seeking those who share in the Christian values and beliefs of the organisation, as described in the mission, purpose, values and beliefs statements. All staff will be required to support and actively demonstrate the Christian values of the organisation and to take part in organisation activities such as staff meetings, prayer meetings, away days, where the values and beliefs of the organisation will be obvious.
Qualifications, Skills & Experience
Essential Requirements
- Educated to degree level
- Experience of working with donors or in a relationship management environment
- Experience of utilising knowledge of audiences to develop donor involvement
- Your personal skills and attributes will need to include
- Excellent writing skills with the ability to successfully present project proposals to trusts and foundations
- Proficient skills in Microsoft applications
- Able to communicate positively, persuasively, and sensitively across functions and organisations
- Building strong partnerships across the organisation and maintaining a positive and friendly approach even under pressure
- The ability to positively influence non-direct reports in order to obtain information, or drive activity
- High levels of efficiency and quality – Excellent attention to detail
- Financially literate and able to interpret business plans
- Able to manage multiple deadlines and priorities
- Committed and mature Christian, able to demonstrate understanding and acceptance of the Statement of Faith and willing to proactively take part in MAF events and meetings e.g. prayer meetings, away days etc. Able to describe these beliefs and values to others so as to represent MAF as a Christian mission organisation
- Emotional resourcefulness
- Flexibility towards others and circumstances
- Service orientation
Highly Desriable requirements
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Major donor/trusts & foundations or other transferable fundraising training
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Experience of working in a Christian organisation or charity/fundraising environment
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Successful work experience within a fundraising environment
Benefits:
- Salary: £42,000 per annum depending upon experience
- Hours: This role is full time, 36 hours per week
- Pension: MAF UK provides a non-contributory pension scheme for staff of 10% salary on joining
- Annual leave entitlement: 22 days per year plus 8 statutory paid public holidays per year (including those falling at Christmas and New Year).
Location: This role can be based at the MAF UK Offices in Scotland, Glasgow, or optionally could be in the Oxford, Cambridge arc as we are launching a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector region. Up to two days a week in our Folkstone Office might be initially required.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.
Closing date: 22nd June 2025
Interview date: July 2025
The client requests no contact from agencies or media sales.
The successful applicant will support the effective operation of Sarcoma UK's supporter database (Raiser’s Edge NXT) and contribute to accurate financial reporting. The role ensures that data is managed to a high standard, enabling the organisation to deliver its strategic and charitable objectives. The postholder will also assist the Finance team with timely and accurate income reporting and reconciliations.
Benefits:
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activites throughout the year
- Interest-free season ticket and bicycle loan
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
Database Administration (Raiser’s Edge NXT)
- Maintain and update supporter records, including constituent and gift data, ensuring accuracy and compliance.
- Process donation streams including MuchLoved, Enthuse and others, ensuring accurate integration and reconciliation.
- Work with the Database Manager to develop and manage Omatic Cloud processes for importing and automating gift data from external fundraising platforms.
- Process and record Gift Aid declarations in accordance with HMRC guidelines.
- Conduct data cleansing activities to maintain accuracy of records (e.g. address updates).
- Manage and maintain subscription forms (WordPress), ensuring accurate data capture and integration with Raiser’s Edge NXT.
- Extract and analyse data to support fundraising and operational reporting using Raiser’s Edge NXT queries and Excel.
- Contribute to the annual internal database audit, collaborating with the Senior Database Officer and Database Manager to identify areas for improvement and implement best practices.
Financial Support
- Monitor all income and update the income spreadsheet daily.
- Monthly reconciliations between Raiser’s Edge NXT and the income spreadsheet.
- Work with the Senior Finance Officer to carry out income reconciliations between Sage 50 and Raiser’s Edge NXT.
- Deposit all physical donations into the bank account weekly.
- Provide general support to the Senior Finance Officer as required.
Cross Function Collaboration
- Work closely with the Senior Database Officer to align on day-to-day data processing.
- Collaborate with the Finance Team on reconciliation and reporting.
Other
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Age UK is recruiting for a CRM Product Manager to join our delivery focused Digital and Technology team. We are creating a new Data capability which will transform the organisation so stakeholders have the opportunity to unlock business insight from trustworthy data. A core part of the Data capability is the Customer Relationship Management platform, Microsoft Dynamics.
This role is about developing clear product strategies and roadmaps, finding synergy and creating value for our users and the organisation. Age UK is a large and complex charity, so you need a collaborative mind-set and extensive stakeholder management experience. Communicating and managing expectations will be something you enjoy doing with the ability to translate complex technical elements to non-technical employees.
This role is offered on a hybrid / London contract and will include occasional travel to our modern co-working hub in London (Tower Hill). This will be circa once a month.
If this opportunity interests you, please apply with a Supporting Statement illustrating how you meet our Must Have criteria below.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Proven ability as a leader of a complex business platform (A), (I)
Experience of creating product strategies and roadmaps working with a variety of stakeholders (A), (I), (P)
Proven ability to influence and develop trusted relationships at senior level, and effective stakeholder management at all levels (A), (I), (P)
Experience of promoting culture change across teams; driving collaborative projects; and overseeing new processes & systems. (A), (I), (P)
Skills and Knowledge
Extensive knowledge of Microsoft Dynamics, both "365 Online" and "on-prem" instances (A), (I)
Experience of overseeing a CRM system within a charity setting that is used across Income Generation and Service provision (A), (I)
Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives. (I), (P)
Extensive use of MS Office applications. (A), (I)
Sound understanding of different fundraising and income generation methodologies and how these translate into a CRM system (I)
Personal attributes
An effective communicator, verbally and in writing, able to work collaboratively demonstrating excellent diplomatic and interpersonal skills, both to enable collaboration and to help the wider organisation understand and use data well. (I), (P)
Proven ability to influence and develop trusted relationships at senior level, and effective stakeholder management at all levels (I)
Great to Have’s:
Experience
Experience of working in a large complex organisation. (A), (I)
Skills and Knowledge
Understanding and working knowledge of Microsoft Azure Databricks (A), (I)
Understanding of GDPR best practice in relation to data management (I)
Knowledge and experience of Microsoft Power Platforms (A), (I)
Experience of other CRM platforms (A), (I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
• Internet bandwidth: 40Mbps minimum
• Internet connectivity: Wired / ADSL / Fibre
• Stable and safe working environment
This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role.
In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
Age UK acknowledges that some groups are less likely to apply for roles and we welcome applications from anyone who feels they have the skills, time and energy to commit to us.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Special Events Coordinator (Fundraising)
Salary £31,000 - £33,000 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days (due to the nature of this role,
some anti-social hours working will be required)
Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including one day being a Thursday at our central office:
· Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from our other sites at:
· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
The role
The special events coordinator will report to the special events manager.
We're seeking an experienced and enthusiastic special events coordinator to join the dynamic philanthropy team. You will play a pivotal role in planning, organising, and executing a diverse range of events, providing the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, engagement events, and as we steer towards starting to do income-generating events.
The special events coordinator will support the special events manager in creating and managing an exceptional events programme to underpin major donor fundraising, supporting portfolio managers to successfully engage prospects and donors. You will be a creative and innovative thinker, dynamic and experienced in organising events from concept to delivery. You will be confident and comfortable working in an ambitious and busy team that is driven to provide a high level of supporter care and excellent and exciting events.
Principal responsibilities
Event planning and coordination
· Develop event concepts and themes, create detailed event plans, and coordinate all logistical aspects of events of events falling within the remit of this role.
· Work closely with the philanthropy and campaigns team to design and implement special events that maximise fundraising potential.
Stewardship events
· Plan and manage events to acknowledge and appreciate donors, facilitating their continued support and engagement with the charity.
Engagement activities
· Organise and execute events that foster engagement and increase awareness of the charity's mission and goals.
Supporting the new cancer campaign
· Prepare for campaign events in support of a £50m campaign for a ground-breaking cancer centre on the Royal Free Hospital site.
Vendor management
· Whether on-site at one of our hospitals or at an external venue, take responsibility for sourcing, negotiating, and managing relationships with vendors, including caterers, suppliers, and on-site partners.
Budget management
· Create and manage event budgets, ensuring cost-effective solutions while maintaining high-quality standards.
Communications and promotion
· Collaborate with the communications team to develop promotional materials and strategies to maximise event attendance and engagement.
RSVP management
· Managing the RSVP mailbox, ensuring timely and accurate responses to event invitations and queries.
Database management
· Maintain and update event-related databases, ensuring accurate records of participants, donors, and sponsors.
Relationship management
· Act as the main point of contact for colleagues, donors, and contractors, ensuring their needs and expectations are met throughout the event planning and delivery process.
Portfolio manager support
· Assist portfolio managers in engaging with prospects and donors effectively, providing event-related insights and facilitating meaningful connections.
On-site coordination
· Oversee event setup, execution, and breakdown, ensuring all elements are in place and events run smoothly.
Post-event evaluation
· Conduct post-event evaluations to gather feedback and identify areas for improvement.
Oversight and responsibility
· Manage risk assessment, risk management, and first aid training to ensure the safety and well-being of all event participants.
This position would suit a candidate who:
- is highly organised, creative, and possesses strong communication skills
- has proven experience in event planning and coordination, ideally including fundraising events
- develops excellent client relations
- has the ability to oversee events from setup to breakdown
- can manage RSVPs and maintain event-related activity on a CRM.
PERSON SPECIFICATION
Qualifications
· No specific qualifications are required, but a good level of numeracy and literacy is essential.
Experience
Essential
· Significant events delivery experience, ideally within the not-for-profit sector.
· Proven track record in developing and managing events on time and ensuring it is in line with budget (managed by the special events manager) achieving key performance indicators and receiving positive feedback from guests.
· Evidence of using outstanding planning skills to deliver complex projects.
· Experience of setting, monitoring and managing targets, objectives, KPIs and activity plans.
Desirable
· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific audience’s interests.
Skills and knowledge
· A keen interest in the fundraising sector, with a desire to learn and grow in the role.
· Excellent interpersonal skills and excellent ability to negotiate and achieve objectives.
· Strong communication skills with an excellent eye for detail.
· Highly numerate with the ability develop and monitor against budgets.
· Detailed understanding of the events sector and appropriate techniques and approaches for a major donor audience.
· Understanding of major donor fundraising and the role events can play in successful cultivation of relationships (ideally learned through direct experience).
· Ability to contribute to a collaborative and agile team, enabling others to learn and deliver and celebrating successes.
· Excellent IT skills, including a thorough knowledge of MS Office (Word, Excel, and PowerPoint). Fundraising databases (Raiser’s Edge preferred).
· Equal Opportunities awareness.
· Ability to:
- empathise and support staff positively
- build supportive and trusting relationships
· To be able to deliver a high quality of customer service to agreed timescales.
· Knowledge of fundraising regulations and best practice including Gift Aid and GDPR.
The team
Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
·Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, the charity’s first patron programme, and special events to support these activities.
·Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
·Our database and supporter care colleagues underpin and support the entire department.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter: 1-2 page letter detailing your interest in the role and how you meet the person specification
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: 9 June 2025, 12 noon.
Interview date: week commencing 16 June 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Benefits:
Core benefits
· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
We accelerate improvement and innovation beyond what the NHS can provide





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is thrilled to be partnering with a prestigious Independent School in the search for an enthusiastic and committed Database and Gifts Officer. If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!
This role will suit someone who thrives in an independent, forward-thinking educational environment and is passionate about data management, gift processing, and alumni relations. The ideal candidate will have experience working with large datasets, conducting prospect research, and ensuring compliance with data protection legislation. You should be comfortable with both the technical and interpersonal aspects of the job, from creating complex mailing lists to liaising with the finance team and external partners. Additionally, you will be committed to the school's inclusive values, supporting its vision and mission during an exciting new phase of development.
Title: Database and Gifts Officer
Hours: Part time (21 hours per week), permanent.
Salary: £22,678 - £24,052 (prorated salary) per annum plus benefits
Location: Onsite at the school which is situated in Dulwich with some flexibility
Closing date: We are reviewing applications on a rolling basis
More about the role:
The Database and Gifts Officer role is integral to the Development and Alumnae Relations (DAR) department, supporting the school’s fundraising and engagement efforts. The postholder will manage and maintain the alumni and donor database, ensuring the accurate entry of gifts and pledges, and collaborate with the Finance team to ensure financial data is up to date and reconciled. Additionally, the post holder will create targeted mailing lists, conduct due diligence on prospective donors, and support the identification of lost alumnae. The role also involves ensuring compliance with data protection laws and contributing to DAR events, which may occasionally occur outside regular hours.
Key Responsibilities:
- Experience of working on a database, extracting, interrogating and reporting on data.
- Knowledge and experience of Raiser’s Edge, Toucan Tech or a similar fundraising database.
- Demonstrated track record of processing gifts and donations
- Proven track record of database administration, import/export, configuration and problem resolution.
This role offers the opportunity to work in a forward-thinking educational environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise in a school awarded London Independent School of the Year 2024, reinforcing its reputation for excellence, I’d love to hear from you.
To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill via the apply button.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
The Role
We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.
Key Functional Areas
- Data architecture– Lead on the review and structure of data on CRM.
- Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
- Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
- Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity
Please refer our job description for more information
Key skills & experience we are looking for
- 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
- Proficient in Microsoft Office 365.
- Experience in systems and requirements analysis/Systems documentation.
- Managing issues and maintaining issue management systems.
- Microsoft Office 365 automation, including Microsoft Flow.
- Business Process Modelling Notation (BPMN).
- Business Central.
- Power BI.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 23 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.