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Top job
Closing in 5 days
Dogs Trust, The Angel (Hybrid)
£32,000 per year
Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?
Posted today
Top job
Closing in 7 days
Treloar Trust, Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people.
Posted 5 days ago
Closing today at 23:30
High Trees Community Development Trust, London (On-site)
£35,700 - £42,840 per year
High Trees Community Development Trust is seeking a detail-oriented and analytical Data & Performance Lead to join our Education team.
Posted 2 weeks ago
Closing in 5 days
Royal Free Charity, London (Hybrid)
£40,000 - £45,000 per year
Posted 5 days ago
Cosmic, Paddington (Hybrid)
£36,000 per annum pro rata, £21,600 actual for 0.6FTE
Join Cosmic as Marketing & Communications Manager and lead inspiring campaigns supporting babies, children and families.
Posted 1 week ago Apply Now
Forces Employment Charity, Birmingham (Hybrid)
£23,100 per year
An exciting opportunity to join Forces Employment Charity
Posted 2 days ago
Live Unlimited, London (Hybrid)
£35,000 FTE (equivalent to £7,000 for 2 days a week for 6 months)
Posted 1 day ago Apply Now
Gilgal Birmingham, Birmingham (Hybrid)
£35,000 - £40,000 per year, pro rata, depending on experience
Posted 1 week ago
Page 4 of 17
The Angel, Greater London (Hybrid)
£32,000 per year
Full-time
Permanent
Job description

We’re looking for a Supporter Stewardship Supervisor to deliver outstanding customer experience, recognising supporter loyalty and inspiring them to continue being part of our journey.

What does this role do?

As a Supporter Stewardship Supervisor, you will:

  • supervising the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
  • have meaningful conversations with our supporters and solve any complex queries that arise,
  • liaise with other teams and departments to ensure supporter queries are resolved efficiently,
  • train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.

Interviews for this role are provisionally scheduled for Tuesday 16th December 2025, and will take place on Teams.

Could this be you?

To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Application resources
Posted by
Dogs Trust View profile Organisation type Registered Charity Company size 501 - 1000
Refreshed on: 03 December 2025
Closing date: 08 December 2025 at 16:45
Tags: Customer support

The client requests no contact from agencies or media sales.