Database manager jobs
Directorate: Marketing, Education, Events and Membership
Reports to: Events Manager
Salary range:£26,521 - £33,456, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
BSR events are a key benefit to members and the wider rheumatology community, offering the very latest in science, innovation, research and cases.
Our events team deliver the award-winning Annual Conference in a hybrid format to c2500 delegates, plus our Case-based Conference, as well as a programme of celebratory awards.
This role sits within the Events team which is responsible for delivering BSR’s annual conferences and awards. The team of four includes the Head of Events, Events Manager, Digital Events Manager and the Events Executive, who assists in the planning and delivery of our hybrid and in-person events. You will work on a range of areas including registration, logistics, being the main point of contact for delegates, and liaising with venues and suppliers. This is an exciting role for someone looking to get more exposure to different areas of events and working with multiple stakeholders.
Main Responsibilities
- Manage the registration process for BSR conferences, including online booking journey, managing CRM/registration systems, end to end customer service and reporting registration data insights.
- Work with the Events Manager on the delivery of conference programmes and networking events.
- Lead on event logistics including awards, abstract poster submissions, Continuing Professional Development (CPD) accreditation, accommodation, travel arrangements and speaker expenses.
- Champion BSR’s values by leading on Equity, Diversity and Inclusion (EDI) and accessibility for conferences, working with venues and suppliers to ensure a positive experience for attendees.
- Support the Events Manager and Business Development Manager with sponsor and exhibition deliverables on areas including registration and posters.
- Manage event and registration enquiries, providing excellent customer service.
- Support the Digital Events Manager with online conference integrations and data reporting.
- Input into our event budgets by monitoring progress and providing financial reporting and reconciliation against income and expenditure.
- Work with the Marketing and Communications team to create digital content to engage our audiences.
- Support with BSR committee liaison and logistics.
General
- Be a core member of the events team by attending and inputting into all planning meetings, venue site visits and delivery of events onsite.
- Identify and contribute ideas on how to improve processes and ways of working.
- Undertake any other reasonable duties as required by the Head of Events.
Please note: This role will require travel, overnight stays and weekend work, for example at our conferences (6 day stay). As we are a small team you’ll have the opportunity to get involved in cross-departmental projects, lead or contribute to agile sprint working and support wider business needs. There are other opportunities to get involved with our staff forum or peer group meetings.
Person Specification
- Experience of working in events
- Ability to demonstrate understanding of the requirements of events management and customer service elements of the role
- Proven project planning and coordination experience
- Ability to work with databases and use CRM
- Experience of managing delegate registration and event data
- Experience of liaising with venues and suppliers
- Ability to demonstrate use of initiative and innovation to make positive improvements or efficiencies
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Job Title: Helpline Contact Centre Manager
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £49,538 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent
Hours: 37.5 hours per week, As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
This is an opportunity to join Refuge as a Helpline Contact Centre Manager for the National Domestic Abuse Helpline, the role is designed to provide high quality practical and emotional support to Deputy Managers across the NDAH, the postholder is also responsible for the ongoing management of our contact centre, the platform that survivors use to contact the NDAH.
The National Domestic Abuse Helpline provides a national gateway to services and survivors across the UK fleeing domestic abuse, working in consultation with the Senior Operations Manager. The post holder is required to be a strategic leader, a versatile individual with excellent people management and interpersonal skills along with knowledge of domestic abuse, housing, welfare and legislation. The post-holder will be responsible for the ongoing management of our contact centre Genesys, a platform that helps us support our survivors and professionals contacting the NDAH.
As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 8 July 2025
Interview Date: 15 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building safety and ready to lead from the front? This is a unique opportunity to make a lasting impact as the Building Safety Manager for YMCA Thames Gateway Group. In this role you'll have the exciting challenge of shaping and leading a team focused on responding to the increased importance of building safety and compliance. You'll oversee a diverse portfolio of 38 properties, ranging from hostels and self-supported accommodation to nurseries, youth centre, a gym, and a café. You will ensure the safety, compliance, and operational integrity of these sites, directly influencing the wellbeing of the communities and beneficiaries we serve. As part of this role, you will: Build and lead a team that responds to and manages safety and compliance issues across our properties. Influence change by embedding best practices in building safety and compliance. Be pivotal in ensuring a secure environment, meeting regulatory requirements while maintaining a community-focused approach. Join us at YMCA Thames Gateway Group and play a leading role in keeping our properties safe for everyone. This is your chance to shape the future of building safety within a mission-driven organisation.
The client requests no contact from agencies or media sales.
Fixed Term Contract - 12 months
Join us to support people-led change across the UK.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.
Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.
We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.
This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.
The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
Purpose of the role:
The purpose of this role is to build on our programme of strategic engagement with our key audiences, in order to build our presence, influence and networks in a wide range of UK sectors and topical issues. This includes leading the design and delivery of some of our focused programmes in which we award Fellowships and supporting the Fellows awarded into these programmes to help them increase their UK impact once they’ve done their overseas learning. This role is responsible for delivering all engagement activity across our Arts and culture, Community and citizenship, Environment and resources and Governance and public provision universal themes.
Key responsibilities:
Programme Development and Delivery
- With oversight from the Engagement Director, and working with members of the Advisory Council to develop the focus and goals of a three-year Fellowship programme within our Governance and Public Provision universal theme through a process of desk-based research and consultation workshops
- Working with the Head of Comms to design and plan the launch of the new programme to applicants
- Working with the Head of Fellowship to design a support package for applicants into the programme
- With oversight from the Engagement Director, creating and facilitating a Working Group of Fellows, partners and Council members to support the cohort of Fellows awarded within this programme. And working with the other Research and Engagement Manager to develop and enhance our approach to stewarding these Working Groups including ones already in place for our other programmes.
- Supporting the Engagement Director in the recruitment and stewardship of Knowledge Partners for this programme and other programmes under your four thematic sectors
- Working with members of our Advisory Council to review our two environment related programmes with a view to revising them or developing them further.
- Reviewing the progress of each programme under your remit with the relevant Advisory Council members and the Working Group at the end of the applications cycle and before the programme reopens for applications
Sector Relations & Networking
- Researching target audiences, stakeholders, partners and allies, in the four thematic sectors you oversee. Building relationships and maintaining our database of these.
- Developing and managing a systematic programme of engagement with these audiences, through communications and activities including talks, briefings, events, newsletters, publications and other opportunities.
- Systematic promotion of Fellows into these sectors.
Creation of Engagement Content
- Designing and delivering a programme of engagement events for Fellows including webinars and convenings to provide support, knowledge sharing and networking opportunities for the community of Fellows
- Leading on the design and delivery of a programme of wrap-up engagement activity for Fellows in our Rural communities programme
- Leading on the discovery and development phase of a programme of wrap-up engagement activity for Fellows in our Arts and Communities and Children and Young People with experience of care programmes.
- Assisting with the creation of sector content to support the dissemination of Fellows’ learning into their sectors
- Writing engagement materials such as case studies for a wide range of sectors and issues.
- Filtering Fellows’ surveys for case studies and other material.
Post-learning support for the community of Fellows
- Working with partners to deliver training and upskilling support to Fellows to help them increase their UK impact
- Supporting Fellows to distil their learning into ‘reports’ which can be used to disseminate their learning and recommendations
- Ad hoc support to individual Fellows to help them connect with their sectors and each other, and promote their learning and recommendations
- Working with the Engagement team to rethink and pilot new approaches to post overseas learning support for Fellows including grants, events, training, community platforms and more
- Supporting the Engagement Director with the biennial Awards Ceremony for Fellows
And to undertake any additional appropriate duties as may reasonably be required on either a short or long term basis.
Person Specification
Qualifications
Degree level or equivalent transferable skills
Skills and Experience
- Experience in developing, delivering and reviewing complex programmes involving multiple stakeholders
- Experience working in or with the voluntary, community, or social impact sectors
- Strong track record of stakeholder engagement across sectors (e.g. government, arts, civil society, environment)
- Experience of designing and facilitating events, workshops or convenings
- Proven experience of relationship management, including with partners and advisory groups
- Demonstrated ability to conduct desk-based research, synthesis and programme scoping
- Experience in producing high-quality written content (e.g. case studies, briefings, reports) for diverse audiences
- Understanding of knowledge exchange, learning dissemination and post-programme support
- Experience of supporting communities or individuals to maximise their impact
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
- Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
- Excellent organisational and prioritisation skills
- Comfortable working independently and collaboratively across functions
- Commitment to equity, diversity and inclusion in programme design and delivery
TCF Competency Framework for Personal Development
Role Specific Responsibility
- Innovative in approach.
- Trains and supports others to develop their skills.
- Aligns best practice on process.
- Delivers change and operational strategy through collaboration and using coaching where appropriate.
- Strategic focus on all team outcomes.
Quality & Efficiency
- Drives results-oriented work.
- Holds a realistic view of results, while nurturing team potential.
- Provides clear accountability to team members, and leads by example in performance management.
- Uses forward planning to meet appropriate deadlines.
- Solves complex problems with a strategic approach.
Communication
- Influences and persuades stakeholders at all levels.
- Resolves misunderstandings and conflicts through thoughtful communication.
- Delivers complex information in an easily understandable way.
- Adopts a coaching approach to leadership and line management through encouraging open questions, active listening and providing constructive feedback.
Problem Solving
- Thinks creatively to solve complex problems.
- Balances multiple factors, such as costs, time, and resources, when solving problems.
- Anticipates potential issues and proactively addresses them.
Teamwork
- Resolves team conflicts and keeps the team focused on common goals.
- Takes on a leadership role within a team when needed.
- Builds strong relationships across teams and departments.
- Demonstrates leadership in driving team performance.
Leadership
- Leads larger teams or complex projects, ensuring alignment with organisational goals.
- Develops and implements strategies to improve team performance.
- Provides mentorship and coaching to others within the organisation.
Decision-Making
- Makes decisions in complex or high-pressure situations with limited information.
- Demonstrates sound judgement and considers the long-term impact of decisions.
Stakeholder Management
- Develops and maintains strategic relationships that contribute to the success of the organisation.
Change Management
- Leads the delivery and manages significant change initiatives, ensuring smooth transitions.
Strategic Thinking
- Develops and implements strategies that align with long-term goals and objectives.
- Analyses trends and data to make informed strategic decisions.
Interpersonal Skills
Handles difficult conversations with empathy, showing respect for diverse perspectives
Working for The Churchill Fellowship
- Salary c. £43,000-46,000 per annum (5 days per week / 36.5 hours)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 week paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay.
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.
Recruitment Process
We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.
If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.
You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.
Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview, with the view to appointing the Research & Engagement Manager as soon as possible. The successful candidate will ideally start in August 2025.
Equity, diversity, and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shape HR strategy while supporting a global Christian mission. Lead with professionalism, compassion and faith at OMF International (UK) Manchester office.
This is an opportunity to make a lasting impact as Human Resources Manager at OMF Internation (UK), a Christian mission organisation serving East Asia’s peoples. You’ll provide strategic HR leadership and expert operational guidance to a dedicated team of staff and volunteers, ensuring legal compliance, pastoral care, and effective people management. You will influence organisational culture, support recruitment and safeguarding, and champion best practice all within a prayerful and values-driven environment.
Based in central Manchester, this role is ideal for a qualified HR professional who brings strong technical expertise and a heart for mission. If you are passionate about effective HR, team wellbeing, and contributing to the global mission, we would love to hear from you.
There is an Occupational Requirement for the jobholder to be a practising Christian, an active member of a local church, able to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.
Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income. We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.
As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.
About the Role:
- Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
- Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
- Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement.
- Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
- Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
- Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.
About You:
To be successful in this role, you will need:
- Significant supporter/customer care skills obtained from the commercial or charity sectors.
- Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
- Experience of working with Customer Relationship Management (CRM) software.
- Experience of developing innovative and creative engagement programs for supporters/donors.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Good organisation, coordination and project management skills.
Why you should apply:
Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Are you passionate about creating real, lasting change in mental health, learning disability and neurodiversity services? Open Up, the official charity of Devon Partnership NHS Trust, is looking for a skilled and driven Grants Manager to play a vital role in expanding our fundraising success and securing transformative funding.
You'll be at the heart of developing powerful grant applications and building lasting relationships with trusts and foundations to bring life-changing projects to communities across Devon and beyond.
We offer flexible working, a collaborative team and a values-led culture rooted in inclusion, empowerment and innovation. You'll have the freedom to shape strategy, the support to grow professionally and the opportunity to deliver tangible, visible impact.
If you have a talent for storytelling, a head for strategy and a heart for social change, we would love to hear from you. This is your opportunity to deliver visible impact, build brighter futures and be part of something special.
We elevate mental health, learning disability and neurodiversity care across Devon and beyond through innovation, awareness and support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Impact Manager Job Description and Person Specification
Job Title: Impact Manager
Role Overview
This is an exciting opportunity to join Young Hammersmith & Fulham as we implement our recently approved Impact Measurement Framework. The Impact Manager will design and implement measurement systems that track progress against our strategic themes while building a stronger evidence base for the youth sector across the borough. This role will act as an impact catalyst (a change agent who drives outcome-focused thinking) for both Young H & F and its members, contributing to a 'culture of impact' where outcome measurement becomes routine and is embedded throughout our network.
Key Details
- Line Manager: Chief Executive Officer
- Salary: £38,000 - £45,000 pro rata (dependent on experience)
- Location: Hybrid -- Ed City Campus, Hammersmith & Fulham, and remote working (with regular on-site presence at Young H & F office and member locations)
- Contract: 12 months with potential for extension; Part-time (16-24 hours per week)
- Annual Leave: 25 days per year (pro rata) plus bank holidays and the Christmas closure period
- Start Date: September 2025
Key Responsibilities
Core Functions
System Design & Implementation
- Develop a comprehensive measurement system aligned with Young H & F's strategic themes and SMART targets (specific, measurable, achievable, relevant, time-bound goals)
- Create user-friendly data collection tools and templates for member organisations
- Establish baseline engagement metrics for all 100+ members and implement regular Net Promoter Score tracking
- Design and launch a pilot impact measurement programme across five member organisations
Data Analysis & Reporting
- Lead creation of quarterly insight reports and annual impact reports for stakeholders
- Develop compelling data visualisations and reporting formats for diverse audiences (trustees, funders, members, young people)
- Interpret data to identify trends and provide actionable recommendations to inform operational decisions
- Support team reporting to partners and funders
Member Engagement & Capacity Building
- Champion the value of impact measurement among member organisations
- Develop practical guidance materials and "low investment, high impact" data collection approaches that respect members' time constraints
- Support integration of outcome measurement into daily activities and member visits
- Design flexible delivery options for training and support (in-person and virtual)
Additional Responsibilities
Research & Innovation
- Conduct a member engagement audit to establish current baselines
- Implement efficient data collection at events and develop youth-led research approaches (research designed and conducted by young people themselves)
- Stay current with youth sector research and policy developments
- Track partnership funding and outcomes data
Quality Assurance & Compliance
- Maintain best practice standards in charity impact reporting
- Ensure full compliance with data protection legislation
- Implement appropriate data analysis tools and methods
- Align data strategy with organisational strategic plan
System Management
- Support implementation of impact data capture within our Plinth system (our internal database)
- Train team members on system usage for recording impact metrics
- Provide regular progress reports on agreed outputs and outcomes
Person Specification
Essential Skills and Experience
- Impact Framework Design: Experience creating measurement frameworks for charitable and youth-focused organisations
- Data Analysis: Proven ability to manage datasets, derive insights, and make data-driven decisions
- Capacity Building: Experience supporting skill development within small organisations
- Technical Skills: Familiarity with data visualisation tools and both quantitative and qualitative analysis methods
- Communication: Ability to present data clearly to diverse audiences (from young people to board members)
- Sector Knowledge: Understanding of challenges and priorities within the youth sector
- Trust-Based Approaches: Knowledge of collaborative, relationship-centred methods in impact measurement
- Personal Qualities: Meticulous attention to detail, excellent organisational skills, ability to work independently, proactive and solutions-focused mindset
- Values Alignment: Commitment to fairness, equality, and respect, aligned with Young H & F's values
-
Desirable Skills and Experience
- Experience with membership organisations
- Knowledge of the Hammersmith & Fulham voluntary sector
- Experience in youth participation methodologies (approaches that meaningfully involve young people in decision-making)
- Familiarity with Net Promoter Score and member engagement metrics
- Experience designing and implementing pilot programmes
Benefits
- 7% Employer's pension contributions
- Travel and hospitality expenses covered
- Work phone provided
- Death in service payment of three times your salary
- Cycle to Work Scheme
- Tech Scheme for discounted personal laptops/smartphones
- Optional one-to-one external support for personal development
- Training opportunities
- Team lunches and away-day activities
Key Relationships
Internal: CEO, Communications and Marketing Manager, Relationships and Grants Manager, Membership Engagement and Sector Development Manager, Trustees, Project Support and Administration Officer
External: Young H & F's 100+ member organisations, pilot impact measurement cohort, Hammersmith and Fulham Council, funders and partners
About Young Hammersmith and Fulham
Young Hammersmith and Fulham is a membership charity dedicated to supporting young people and children's voluntary organisations in our borough. Our vision is to make Hammersmith & Fulham the best place in London for young people. Our mission is to assist our members in providing meaningful and memorable opportunities for young people.
We support over 100 organisations through exclusive member-only grants, funding support, targeted training, and other opportunities. Our free membership scheme benefits voluntary organisations that help children, young people, and their families in the boroughs of Hammersmith and Fulham.
Our 2025-2027 Strategic Plan
Development - Strengthening member capacity and quality to enhance opportunities for young people
Resources - Expanding impact through partnerships and effective grant distribution
Futures - Amplifying youth voice, developing leaders, and increasing participation for positive change
How We Work
- Securing funding for organisations to collaborate
- Providing grant funding
- Capacity development through networking, training, and qualifications delivery
- Campaigning for the rights of children and young people
Our Values
Accountability: Taking responsibility for using resources efficiently to achieve measurable results
Ambition: Setting aspirational yet realistic goals through informed partnerships and cooperation
Collaboration: Respecting and valuing others, recognising that diversity is a strength
Creativity: Embracing innovation and new ideas as an intelligence-led organisation
Integrity: Operating at the highest standards of honesty and behaviour, consistently acting in the best interests of children and young people
Our Principles
- Bring organisations together on equal terms
- Celebrate the cultural identity of youth organisations and young people
- Promote local development and ownership of youth provision
- Collaborate to build foundations for community involvement
- Commit to ongoing participatory review and evaluation with regular stakeholder feedback
Diversity and Inclusion Statement
Young Hammersmith & Fulham is committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences, and we do not discriminate based on ethnicity, colour, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.
How to Apply
To apply for this position, please send your CV and a cover letter detailing your relevant experience and why you're interested in this role.
Application Deadline: Thursday 10th of July 2025
Support our Membership to provide meaningful and memorable opportunities for young people.

Want to change how the world talks about migration?
The Migrant Futures Institute at Goldsmiths is hiring a Development Manager to help grow our work reshaping narratives around migration through creative practice and research. If you have experience in philanthropy, partnerships, or strategy—and care about justice, culture, and representation—this is for you.
What makes Goldsmiths unique?
Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.
About the Migrant Futures Institute
The Migrant Futures Institute (MFI) is being established at Goldsmiths in 2025 thanks to a major philanthropic commitment by Oak Foundation in academic year 2024-25.
The MFI is set to be a beacon of rigorous research, innovative policy solutions, and creative approaches to understanding and reshaping migration discourse. Through collaborative research and creative practice, the MFI engages directly with migrant organisations and communities, working with them to generate new knowledge, cultivate understanding, and support their well-being, creative and work aspirations.
About the Role
Building on an 8-figure philanthropic commitment made by Oak Foundation, the Development Manager will play a key role in securing the long-term viability and success of the Migrant Futures Institute. Working with the Director of Development and Alumni Relations and the MFI Director, the post holder will ensure that fundraising is an embedded strategic priority. They will develop and deliver outcome-led fundraising strategies that work within the broader University fundraising and communications environment and achieve philanthropic fundraising targets.
About the Candidate
You will demonstrate your ability to make things happen, to manage and move relationships forward, to communicate inspiring messages and build warm relationships that deliver support for the Migrant Futures Institute at Goldsmiths. Your dynamic and proactive approach will be combined with a track record of delivering successful fundraising campaigns and experience of building partnerships and delivering support, ideally in an academic context, but transferrable skills from candidates looking to move into the sector are also welcomed. Understanding of and insight into the discourses, civic and academic organisations and issues related to migration in society would also be advantageous.
We strongly encourage applications from colleagues from racialised, minority ethnic backgrounds, especially those with migrant, refugee or diasporic backgrounds and experiences. Advancing equality and celebrating diversity are central values at Goldsmiths, University of London.
We offer a space for self-discovery, delivering world-leading research and progressive teaching from our single-site campus in the heart of South East



The client requests no contact from agencies or media sales.
Prospectus is delighted to support a prestigious postgraduate institution in recruiting a temporary Alumni Events Assistant. This full-time role (35 hours/week) is hybrid, requiring three days per week onsite in Battersea. From September, the role will move to South Kensington. Some early evening/weekend work may be required from time to time. The position is due to start the week of Monday 7th July and will run until the end of October 2025.
Supporting the Advancement and Alumni Relations Team, you’ll assist with event logistics, invitation lists, RSVPs, data entry (Raiser’s Edge), and general administrative tasks. On event days, duties include organising a welcome desk, greeting guests, ordering name badges, and distributing branded items.
The ideal candidate must have previous events experience, ideally within fundraising, alumni relations, or higher education. Strong organisational and communication skills are essential, as is experience with database management. Proficiency in Microsoft Office is required, along with prior use of Raiser’s Edge.
The post is looking to start from the week of Monday 7th July, so you will need to be available to meet these timeframes for consideration.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking to lead impactful work with a passionate, high-performing charity team? Join Cosmic to shape and deliver life-changing family support.
Based across two world-renowned London hospitals, this role puts you at the heart of vital projects supporting NHS staff, families, children and babies in intensive care. You’ll lead our pioneering post-discharge service, work closely with clinical teams, and ensure Cosmic’s work continues to deliver measurable and meaningful impact. If you're a confident project manager with a head for data, a heart for people, and a drive to improve services where it matters most - we’d love to hear from you.
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
The Role
This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by managing service delivery and fostering continuous engagement. The postholder will lead and coordinate our new Post-Discharge Support service, working closely with families, the NHS Family Liaison Team, and counsellors. They will also be responsible for monitoring and evaluating the outcomes of service delivery projects - focusing on the experiences and impact on both NHS staff and families - while ensuring efficiency and value for money through careful cost assessment.
NHS Engagement & Relationship Management
▪ Build strong partnerships with PICU and NICU teams to embed Cosmic’s presence, raise awareness, and identify areas for support.
▪ Collaborate with clinical teams to develop and deliver projects that improve patient, family and staff experiences - maintaining an up-to-date pipeline of funding needs.
▪ Liaise directly with families on the units to understand their needs and explore how Cosmic can offer practical and emotional support, helping to build trusted relationships and inform future service development.
▪ Organise engagement activities and events to promote Cosmic across the units, ensuring consistent branding and visibility.
▪ Represent Cosmic at senior staff hospital meetings, forums and working groups, sharing feedback and opportunities with the wider team.
▪ Manage project timelines, budgets, KPIs and reporting to senior management and funders.
Engagement Campaigns
▪ Create, promote and mobilise staff on our units to deliver a yearly schedule of engagement campaigns. Work with staff to develop new and existing campaigns; creating and implementing the plans as appropriate.
▪ To keep abreast of any key or newsworthy/trending national developments and topics relating to PICU & NICU care and the NHS and develop campaigns as appropriate.
Post Discharge Support Project
▪ Manage development and delivery of Cosmic’s new pioneering family support service after intensive care.
▪ Develop, in partnership with the units, service delivery models that include services provided, and their impact.
▪ Develop project budgets with the COO, monitoring and evaluating them to ensure projects are delivered on budget.
▪ Oversee ongoing evaluation and development of the service to ensure it meets targets and desired outcomes.
▪ Work with our supporters and past patients and families in the development of projects and services.
▪ Work closely with the Family Liaison Nurse, who will interact directly with families benefiting from the service, to ensure their needs and experiences inform the ongoing development of the project.
Monitoring, Evaluation & Reporting
▪ Develop and implement data metrics and gathering points to measure and analyse the impact of Cosmic’s services, supporting outcomes reporting and strategic decision-making.
▪ Utilise strong IT skills for database modelling and data interpretation, ensuring timely data capture in collaboration with clinical staff to enhance service delivery and promote awareness.
▪ Monitor and report on the impact of Cosmic’s work to support funding efforts and improve overall effectiveness.
Who We’re Looking For
We’re looking for a confident and organised professional who can manage high-impact projects, work effectively with NHS colleagues, and deliver meaningful services for families and staff. You’ll need to be comfortable juggling multiple priorities while keeping a clear focus on outcomes and relationships.
You’ll bring:
• Strong project management skills, with experience of engaging with stakeholders and reporting on services.
• Proven ability to develop and use data metrics to measure programme impact, support service improvement, and meet external reporting needs.
• Confidence in working with clinical teams to gather data, track progress, and interpret complex information for strategic use.
• Experience developing end-to-end processes - from identifying needs and prioritising projects to delivery and evaluation.
• Excellent communication skills and an authoritative, professional manner when representing the charity.
• A collaborative approach to teamwork, including chairing meetings and motivating others.
• The ability to make sound decisions under pressure and communicate them clearly and constructively.
• An understanding of paediatric or neonatal care environments is desirable but not essential.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
• 27 days holiday plus Bank Holidays
• £200 professional development budget annually
• Hybrid working opportunities
• Employee Assistance Programme
• Flexible hours. Core office hours 10am – 4pm
How to Apply
To apply for the Service Delivery Manager role, please submit the following:
• A copy of your CV
• Answers to our four screening questions (these form a key part of the selection process)
• An optional cover letter if you’d like to share any additional details or context about your experience
We look forward to hearing from you!
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Harris Hill is delighted to be working with a leading LGBTQ+ charity in their search for a passionate and experienced Individual Giving Manager. This is a unique opportunity to take ownership of a developing Individual Giving programme and help shape its future during a pivotal moment for the organisation.
The charity works at the forefront of supporting LGBTQ+ people who have experienced abuse and violence, including domestic abuse, hate crime, and so-called conversion practices. Their work is community-led, trauma-informed, and deeply impactful.
About the Role
Location: Hybrid – London office with flexibility for majority remote working
Salary: £39,534 - £42,594 (including Inner London Weighting) – some flexibility at the top end for an exceptional candidate
Contract: Permanent
Hours: Full-time, 35 hours per week
Reporting to: Head of Fundraising and Communications
The Individual Giving programme is in its early stages, having launched in October 2023. Some initial foundation-building and activity has been completed, and the organisation is now seeking an Individual Giving Manager to develop and grow this function into a key fundraising stream.
This role is perfect for an ambitious fundraiser who is ready to build a programme from the ground up and who is motivated by the opportunity to deliver meaningful change for LGBTQ+ communities.
Key Responsibilities
- Develop and implement a robust Individual Giving strategy to support fundraising growth over the next three years.
- Lead on digital fundraising, including paid social, paid search, and email campaigns.
- Manage donor acquisition and retention activity, optimising supporter journeys and testing new approaches.
- Collaborate with the communications and frontline teams to create compelling fundraising content.
- Support the use and development of Salesforce CRM for fundraising purposes.
About the Candidate
The successful candidate will bring proven experience in Individual Giving and be ready to take the lead on a growing programme. Key qualities include:
- Experience of developing and delivering successful Individual Giving strategies.
- Strong knowledge of digital fundraising and supporter journeys.
- Excellent communication and storytelling skills.
- Experience using fundraising databases (Salesforce preferred).
- Understanding of and commitment to LGBTQ+ rights and equity.
- A self-starter with the resilience to thrive in a mission-driven environment.
There is no line management responsibility at present. The role sits within a Fundraising and Communications team of three.
Interview Process
The selection process will involve a two-stage interview, including a panel discussion and a task-based assessment.
Please note: applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received. Early application is strongly encouraged.
To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.
For a full job description and details on how to apply, please contact Hannah at Harris Hill on
Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that all aplications must be made through our website. Applications submitted elsewhere will not be considered.
Location: RSPCA Chesterfield Animal Centre, Chesterfield, S41 0HL (with potential for hybrid working from home up to two days per week)
Salary: £30,000 – £35,000 per annum
Hours: 37.5 hours per week Monday to Friday. Other flexible working arrangements that meet the operational needs of the Branch may be considered. Occasional overtime and/or weekend and Public Holiday working may be required, and this may be outside of normal working hours.
Job type: Full Time – Permanent
Closing date: Interviews will be carried out on a rolling basis as applications are reviewed and we reserve the right to close this vacancy at any time
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We are looking for a special person to undertake an exciting new role within our passionate team of people dedicated to transforming the lives of animals in need.
You will be responsible for the successful expansion of our existing income streams in line with our fundraising strategy and nurturing successful, long-term relationships with our supporters, donors and key stakeholders.
Key to the success of the role will be the ability to identify development opportunities for our individual giving, legacy giving, grant funding and corporate donor programs as well as opportunities for special appeals to maximise our exposure throughout our whole catchment area.
The role will work closely with other members of the established team to utilise the potential of our Community Fundraising Volunteers and Content Creator Volunteers identifying opportunities for them to maximise their contribution to the Branch’s activities and ensuring their efforts are recognised appropriately.
Your existing communication skills will be put to good use acting as an ambassador for the charity, representing us at key events as well as reporting performance to the Board of Trustees.
This role is pivotal to ensuring the successful operation of the charity into the future and provides a chance to make a real and lasting difference to the lives of animals in need. There is potential to develop the role and shape the future direction of our fundraising activities.
Based at our newly rebuilt animal centre in Chesterfield but with scope also for hybrid working, you will have the opportunity to see our animal rescue, rehabilitation and rehoming work in day-to-day action.
So, if you have the vision and experience to help us unlock new income streams to drive growth and together with the desire to make a real difference to the lives of animals and the people who care for them then we would love to hear from you.
Further details of the role and requirements are available in the Job Description and Person Specification that form part of the application pack on our website job vacancies page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change. We use our expertise in coaching and impact management to equip and empower businesses, churches, and individuals.
This an exciting opportunity to build on your experience and take our Trust programme to the next level. You will lead on further developing this key income stream, building relationships with funders and identifying and pursuing new funding opportunities.
The important stuff
Salary: from £35,000
Contract: Full-Time, Permanent (3-4 days considered)
Monday - Friday, 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations
Location: Hammersmith, London
Closing date: Friday 4th July (We interview on a rolling basis and might close the application early if we find the right candidate)
Interviews: First interviews will be held in-person on Thursday 10th July. Final interviews will be held on Wednesday 16th July
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
Person Specification
- A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo's mission to inspire and equip organisation to bring about ambitious and sustainable social change.
- Excellent relationship building and application writing skills. Experience in Trust fundraising or an equivalent field is desirable but not essential.
- Some knowledge of statutory fundraising is desirable but not essential.
- Extremely organised and efficient; calm under pressure, able to juggle competing deadlines and priorities, splitting time across multiple projects.
- Excellent people skills, able to relate well to colleagues of all seniority levels, freelancers, and external agencies.
- A desire to grow and develop; able to receive feedback on projects with humility, and confidence to give feedback and share ideas and expertise with team members.
Key Responsibilities
Relationship Management
- Provide tailored, high-quality stewardship to a range of large and medium-sized Trusts & Foundations.
- Identify and pursue new funding opportunities and build relationships with new Trusts and Foundations to further grow this income stream.
- Prioritise research to constantly develop future pipeline.
- Work with Head of Philanthropy and other senior stakeholders in engaging potential funders and managing strategic Trusts & Statutory partners.
Write applications and reports
- Develop compelling funding applications for Trusts and occasionally statutory funders, articulating Resurgo's vision and strategy to persuasively engage new donors with a focus on raising five and six-figure grants.
- Stay ahead of sector trends, media, and political context to market Resurgo's interventions in a compelling way.
- Develop general communications on the work of Resurgo to inspire and update our Trust audience.
- Produce reports and updates on the impact of our work for funders in a timely manner.
Data Management and Monitoring
- Update our internal database (Salesforce) with all donor interactions, donations and other details ina timely and efficient manner and with strong attention to detail, and analyse data to give insights' and drive future activity.
- Manage the Trusts & Foundations and Statutory pipelines and report on income and other KPIs, and ensure Trusts & Foundations team meets monthly targets and deadlines.
Line Management
- Actively manage and develop the Trusts & Foundations Executive to help them grow personally and in their role.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Carers Independent Advocate to join our vibrant team in Gloucester!
As a Carers Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: 1xPart-Time: 22.2 hours, working between 9am – 5pm Monday – Friday.
Location: Home based with travel around the Gloucester area.
(Applicants should live in the Gloucester area)
Salary: £14545.44 (Full-Time salary equivalent £24242.40 pro rata per annum)
Contract Type: Fixed Term
Carers Independent Advocate Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
- Demonstrable experience working with vulnerable adults.
- Working knowledge of public and voluntary organisations.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover.
- Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.
We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.
Think you are the perfect fit for this Carers Independent Advocate role? Don’t wait! Apply Now with your CV and Cover letter!
Closing Date: 9am, Monday 14th July 2025 (We reserve the right to close this vacancy early)
Interview Date: TBCAn Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
The client requests no contact from agencies or media sales.