Database Officer Jobs in Croydon, Greater London
Arts Emergency is looking for an enthusiastic person to join its dynamic Fundraising & Marketing team.
This rewarding role involves focusing on communicating with and nurturing a large network of donors. The ideal candidate will have experience working in a fundraising environment and a good grasp of general fundraising principles and best practices in fundraising.
The salary is £30.5k pro rata. It is a part-time (21 hours per week), permanent role. The role can be home or office-based (London or Manchester), or hybrid.
KNOWLEDGE & EXPERIENCE
- A good grasp of general fundraising principles and best practice in fundraising from a variety of audiences (e.g. Individuals, Communities, Major Donors, Corporates)
- A good understanding of diversity and access issues within the cultural industries or state/higher education
- Experience of working in a fundraising environment
- Experience of donor stewardship and relationship fundraising
- Experience of prospect research andevent coordination
- Strong IT skills including Microsoft Office programs and CMS databases
SKILLS & ABILITIES
- Good administrative and organisational skills
- Great interpersonal and relationship-building skills
- Great writing skills, with the ability to communicate clearly and emotively
- Time management skills - the ability to work to deadlines and able to balance several priorities at once
- Excellent attention to detail and accuracy, ensuring tasks fully meet the brief
RESPONSIBILITIES
- Provide first-line support for all fundraising enquiries and ensure they are followed up appropriately and in a timely manner
- Ensure the fundraising database and Gift Aid declarations are up to date
- Support the Head of Fundraising in preparing income reports
- Send thank you emails and post packs to donors at all levels, and keep the website up to date with donor recognition
- Coordinate donor relationships and user experiences within Arts Emergency for regular and one-off donors and for community fundraisers
- Conduct detailed, ongoing research into new funding opportunities and prospective supporters
- Support the Finance team with income administration
- With the wider team, design a schedule of innovative donor events and coordinate preparation
- Contribute to donor communications on social media
- Undertake any task that may be requested from time to time that may be consistent with the scope of this post
- Maintain the ethos and values of Arts Emergency
To apply:
- visit the Arts Emergency website
- download and read the Job Pack thoroughly
- follow the instructions on how to apply stated in the Job Pack
- Deadline to apply: 29 May 2024, 10am
The client requests no contact from agencies or media sales.
We are inviting applications for an Events Officer, to start as soon as notice period allows.
The events programme of the Institute is essential to our public profile. Rooted in the work programmes that the research team are working on, events are opportunities for us to discuss the themes of our work with other experts and senior decision-makers, and to communicate our messages to the media and wider public. All our events, whether in-person, hybrid or entirely online, are produced to a very high standard and often include high-profile speakers and audiences. Our Events Officers work with colleagues across the Institute to deliver our range of public events, roundtables, workshops and conferences.
As part of the events team, within the wider communications team and reporting to the Head of Events, you will:
- Support the design and co-ordination of the Institute’s programme of public and private events, including panel discussions, conferences, receptions, workshops and roundtables.
- Manage all logistics and marketing for timely, professional event organisation and delivery.
- Help prepare for and deliver Institute events outside of London, including our party conference programme.
- Share management of the busy events email inbox and deal with internal and external event enquiries.
For full details, including a more detailed job description and a person specification, please read our job application pack.
This role could suit people with a wide range of different experiences. If you are interested in applying but are not sure you have all the skills or experience we are looking for, please do so and give us the opportunity to consider you as a candidate.
The IfG is committed to supporting greater diversity and inclusion within our workforce, and to fostering an environment in which everyone feels welcome, supported and valued. We welcome applications from anyone who is interested in government and how to make it more effective, and particularly encourage applications from candidates who belong to groups currently underrepresented in the think-tank sector. This includes but is not limited to Black, Asian and ethnically diverse candidates, disabled candidates, and candidates from low-income backgrounds.
The Institute for Government is the UK’s leading independent think tank working to make government more effective.
The client requests no contact from agencies or media sales.
Are you an experienced fundraiser? Do you have a good understanding of fundraising and marketing principles?
We are looking for a Marketing Officer who will be responsible for supporting the exploration of ideas for various marketing and fundraising activities, contributing to the development of the annual fundraising & marketing plans and budgets, supporting new and existing fundraising and marketing appeals and projects, maintaining integrity of information held on the supporter database, monitoring campaign and project performance including Key Performance Indicators (KPIs), liaising with internal and external suppliers and stakeholders and where assigned, oversee a caseload of donors or volunteers (e.g. fundraisers, church reps or speakers), ensuring that they are trained, resourced and supported appropriately.
If that's you, then we would love to hear from you!
Do you have the following experience?
- Multi-channel marketing experience across a variety of media channels including direct mail, press and digital channels
- Understanding of various marketing techniques
- Proven experience of database or CRM management
- Work Package management experience
- Project management skills, with the ability to undertake multiple projects
The successful candidate will have:
- The ability to prioritise and meet deadlines with minimal line management input
- Excellent oral and written communication skills with ability to write reports and creative briefs
- A good understanding of budgeting and financial data
- The ability to work under pressure and manage a varied workload
- Excellent IT skills
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Battersea’s Income Generation department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work to make sure Battersea can be here for every cat and dog now and in the future. Our supporters are at the very heart of our fundraising, and this team manages our data, supporter care and compliance enable our teams to fundraise effectively.
We are looking for someone to join our Data Services Team as a Data Officer to maintain and develop the quality of data held on our fundraising database. You will play an active role in data reconciliation, data imports, agency liaison, user training and simple data selections, ensuring that we make the best use of our data.
The ideal candidate would have outstanding relational database skills, experience of manipulating large data sets, bulk data imports and data reconciliation and the ability to identify enhancements to data structures and to implement plans to resolve them.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 26th May 2024
Interview date(s): w/c 27th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
About Kidney Care UK
3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.
For almost 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.
Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.
We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.
Will you join us and help ensure that no one faces kidney disease alone?
About the role
You will provide key inbound referral management and administrative support to the Money & Energy Advisers and within our Patient Support Services team for kidney patients struggling with their energy and water bills and other costs of living.
To raise awareness of the service and build strong relationships with people living with kidney disease and affected by kidney disease, professionals and other kidney stakeholder groups in your defined geographic region.
Key Relationships
External
• NHS Renal teams including allied health professionals
• Partner organisations
• Statutory services
• Other Money & Advice services
Internal
• Patient Support Services teams (Patient Support & Advocacy, Grants, Counselling)
• Policy team
• Marketing & Communications team
• Fundraising team
Key Responsibilities
• Responsible for the day-to-day administration and allocation of inbound referrals into the Money & Energy Advice service across the region, effectively managing initial contact, appointments and assistance for food / fuel vouchers and other grant service administration.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service’s internal policies/procedures and organisational standards.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for patients.
• Act as a gateway to local information and access to:
◌ Kidney Care UK patient grants programme, raising awareness of the programme and supporting applications.
◌ Kidney Care UK Patient Support & Advocacy service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice.
◌ Kidney Care UK Counselling service and other appropriate services to meet patients’ emotional and physiological needs.
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times.
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and to facility effective reporting to Kidney Care UK and to our funders.
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst people living with disease and affected by kidney disease and professionals across the region.
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity.
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Please view the job description for full details and how to apply.
Closing date: Wednesday 13th March 2024.
Please apply through CharityJob, submitting your CV and a covering letter demonstrating how you would be perfect for this role.
The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.
As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.
Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 20th May 2024
Interview date: 23rd May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Harris Hill are delighted to be working with a wonderful independent international school centred charity that was set up in 2018. The Development and Alumni Relations office are now looking for a Development Officer to join their team. This role is ideal for someone who loves relationship building and wants to get into fundraising.
Job title: Development Officer
Location: Hybrid opportunities and office based at Cobham, Hillingdon and Egham campuses
Grade and salary: Circa £30,000
Hours: Full time
Contract type: Permanent
Responsibilities within this role:
- Cultivate and steward relationships with prospective and existing and donors (under £10,000 capacity) across the three campuses
- Assist in the development of a comprehensive stewardship programme aimed at enhancing donor engagement and retention
- Support implementation of a mid-value fundraising programme to effectively solicit donations from targeted donors (under £10,000)
- Respond to alumni enquiries promptly and provide assistance or information as needed.
- Utilise the Raisers Edge database to log and track alumni communications, and change of personal details ensuring accurate and up to date records.
They are now looking for:
- Proficiency in Microsoft Office Suite and ideally fundraising software
- A strong desire to learn fundraising techniques and strategies with a commitment to professional development in this area.
- Excellent communication and interpersonal skills, with the ability to engage with donors, alumni and colleagues
If you would like to have a chat to learn more about this role and to receive a full job description please contact Hannah at Harris Hill
The hiring manager is seeing applications on a rolling basis so please send you CV over asap do not miss out.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
This role is the first point of contact for journalists getting in touch with the Trussell Trust. The role is accountable for handling media enquiries; checking and responding to the press inbox; media monitoring and securing press coverage. The Press Officer will assist with media work through print, online and broadcast news to help build understanding, awareness and consideration of the organisation’s mission and goal. The Press Officer will support and advise colleagues, food banks in the network and external stakeholders to ensure they receive media coverage of strategically important projects.
Role responsibilities
· Handle incoming enquiries and provide accurate, timely and appropriate responses, briefing journalists in line with the Trussell Trust’s key messages and priorities.
· Build relationships across the organisation, within the food bank network, with external stakeholders such as corporate partners, and with journalists to assist with securing coverage across national, regional and local media to reach new audiences and build cause awareness
· Horizon scan for media opportunities and develop innovative integrated communication plans, overseeing advice, statements, timelines, and key messaging to engage specific audience segments.
· Arrange spokespeople for interviews and support with organising and managing press visits to food banks, as well as photo calls, to support the organisation’s communications priorities and campaigns
· Circulate regular coverage updates across the organisation and help maintain and develop media databases, key performance indicator reports and other admin systems and processes to ensure continuous improvement
· Act as the media lead on proactive projects that help build understanding and awareness of both Trussell Trust and the food bank network’s strategic objectives.
· Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring of progress towards them
· Participate in an out-of-hours rota for media enquiries.
Person Specification
Technical skills and minimum knowledge:
· Experience of working within a press office environment/PR
agency with a track record of securing high-impact coverage.
· A confident communicator who demonstrates strong written and verbal communication skills.
· Demonstrates experience of tailoring communication for different audiences and circumstances.
· Knowledge of UK national, regional and local media and how to leverage them to get key messages out to the public. Some experience of handling media enquiries and speaking to journalists.
· Has a clear idea of priorities and manages own time appropriately while delivering key outputs and replying to requests in a timely fashion
Behaviours and competencies:
· Demonstrate dedication to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially excluded backgrounds
· Commit to occasional need to work outside of normal working hours and to travel throughout the UK
· Passionate about the work of the Trussell Trust and able to represent it and its values effectively
· Demonstrates resilience, resourcefulness, flexibility and perseverance
Role models inclusive behaviours and values
Would you like to work with an organisation that represents the diversity of communities across the UK? Do you have experience in delivering projects and influencing with impact at all levels?
We are collaborating with a charity that supports students from disadvantaged backgrounds to access top institutes. We are recruiting a University Access Officer to work in London across up to three schools This role includes travel to various sites.
The Contract:
*Salary: £26,400
*Working Pattern: Full-time (work from home on Fridays)
*Contract: Permanent
*Reporting to: Programme Manager
Benefits:
*Holiday: 25 days + extra days off between Christmas and New Year
*Pension: Employer pension contributions of 3%
*Health and Wellbeing: Employee Assistance Programme, 24-hour GP access, Mental Health First Aiders
*Volunteer Allowance: 3 days per year to volunteer for a cause you are passionate about
*Commute Support: Travel allowance for expenses over £10 per day
*Discounts and Offers
*Learning & Development
*Celebrations and Social Events
About the Role:
As the University Access Officer, you will work with school staff at all levels, volunteer tutors, and the rest of the organisation's team to ensure the programme is delivered effectively. Other roles and responsibilities include but are not limited to:
*Engaging with students in school and enrolling them onto the programme
*Assessing student progress towards making successful university applications
*Uploading information onto the Salesforce database (training provided)
*Building and managing relationships with volunteers to ensure they have a positive experience of the programme
*Managing students' relationships with volunteers through monitoring systems, emails, and phone calls
*Working with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
*Chairing and presenting at school meetings with senior management to report on programme progress
*Supporting the volunteering team by helping deliver volunteer training sessions and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off provided)
About You:
*Influence with impact at all levels
*Deliver projects and manage administration accurately
*Effectively time manage with excellent skills in planning and organisation
*Lead and manage change to embed the programme in schools
*Work independently at pace
*Manage upwards and advocate for your own needs
*Resilient and adaptable
*Skilled in building and maintaining excellent stakeholder relationships, both in person and remotely
If this exciting opportunity is of interest please get in touch now for more information! We are reviewing CV's as they come in. Our client plans to hold face to face interviews on the 4th and 6th June ( Some flexibility on a later date if needed)
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Harris Hill are delighted to be working with a leading health charity to recruit for a Fundraising Events Officer in order to project manage fundraising activity and supporter journeys from beginning to end.
As a Fundraising Events Officer you:
- Will help to deliver a memorable on-the-day experience for the charity supporters.
- Will use data and insight to inform your work, to evaluate your projects and inform future activity, and
- contribute towards the annual planning of the team.
- Will form strong working relationships with internal stakeholders across the charity, following briefing processes and ways of working to ensure the efficient delivery of activity.
- Will help gather content for the media and digital teams through the relationships you develop with our supporters.
In order to be successful, you must have experienced :
- Experience and a proven track record of managing volunteers to undertake a fundraising activity and exceed their targets.
- Ability to interpret and analyse data and use insight to improve performance and help inform future strategies
- Excellent project management skills
- Excellent communication skills
- Experience of using appropriate IT suite and level of programmes associated with
- the role including databases, digital platforms and financial system
Salary: £35,702 per annum
Contract type: Permanent and 12 m FTC
Location: London, hybrid working, 2 days a week in the office
Deadline: on rolling basis
Interview: Wednesday 5th June
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.
The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.
The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.
The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.
You can download a PDF of the full job description for this role at the bottom of the page.
Place of Work
The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.
Key Responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
- Deliver monthly wellbeing peer support groups/workshops
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
- Provide housing advice
- Link in with specialist debt and money support agencies
- Provide information on employment opportunities and training support for clients
- Signpost to other relevant services in the boroughs, or further afield
Person Specification
Knowledge & Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
- Knowledge and understanding of Mental Health problems and how they are impacted by social issues
- Experience of delivering advice, information and customer representation
- Experience of managing complex cases
- Experience of working with multiple agencies
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
Skills & Attributes
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Facilitate and deliver peer support groups for longer term improved wellbeing
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Strong organisation and administrative skills
- Flexibility in overall approach to work
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
London based contract with the option of hybrid working in the office and from home*
Do you want to support physiotherapists in transforming people's health and wellbeing? Can you make a positive impact within a team? You could join the service that members contact when they turn to the Chartered Society of Physiotherapy (CSP) for support.
The Enquiries Team is an established 2-way channel that responds to enquiries arriving through multiple channels from CSP members, stakeholders, and the public. Additionally, we proactively reach out to members with various campaigns throughout the year, each with distinct objectives and aims.
About the role
The enquiries we receive are diverse, and multitasking is essential as you'll be expected to handle calls and respond to email enquiries concurrently. Comprehensive support will be provided to help you learn all about the organisation so that you can deliver the best experience to our members. Persuasive communication skills are a must, along with proven adaptability and a quick learning ability.
This role involves constant use of data input and extraction skills, often whilst dealing with enquiries. Therefore, advanced data input skills and a calm professional manner are vital.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
We offer an excellent benefits package, including 27 days’ annual leave (pro rata) plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Is Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
Closing date: 10am, 28th May 2024
Interview date: 11th June 2024 (Virtual interview on MS Teams)
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
NO AGENCIES
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- We are seeking a creative and enthusiastic team member, who will work closely with the Partnerships Manager.
- You will help provide excellent account management to our valued partners, encouraging them to think of new and innovative ways to support us, also working to build our profile in the local area.
- You will lead on coordinating our corporate volunteers; working closely with the services teams to come up with engaging volunteering opportunities and ensuring our corporate volunteers have a great experience when they give their time to us.
- We are looking for a personable and professional self-starter who is comfortable communicating with people at all levels and sometimes representing the charity at fundraising events.
- This role would suit someone who currently works in a fundraising role and is looking to develop their career within corporate partnerships or, someone with a customer service/account management background who has excellent relationship building skills.
Salary: £33,860
Closing Date: Tuesday 11th June
Interview Date: Tuesday 18th June
Full job description can be found on our website
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Are you looking to make a real impact in education? Join Class 13, where we're not just talking about change—we're making it happen. As an award-winning charity, we're on a mission to revolutionise education by putting relationships first and centring affirming practices.
If you're tired of band-aid solutions and ready to be part of a team committed to systemic change, Class 13 is the place for you. We're not just shaking up the system—we're flipping it on its head. And we need passionate individuals like you to join us.
Person Specification
Essential:
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Previous experience in an administrative role, preferably in a nonprofit or education setting.
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Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
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Strong attention to detail and accuracy in data entry and record-keeping.
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Proficiency in GSuite.
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Excellent communication skills, both written and verbal.
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Ability to work independently as well as part of a small collaborative team.
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Commitment to the mission and values of Class 13.
We are seeking a highly organised and detail-oriented Administrative Coordinator to join our small and ambitious team. The ideal candidate will have excellent organisation and planning skills, and knowledge of office systems and processes. The role is varied and the candidate will have a ‘can do’ attitude to juggle multiple tasks, and be willing to step in when needed to ensure the smooth running of our operations. This role is crucial in helping us achieve our mission.
Benefits:
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Competitive salary commensurate with experience.
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Opportunities for professional development and growth within the organisation.
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Meaningful work contributes to positive social change in the community.
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Supportive and inclusive work environment.
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28 days annual leave entitlement inclusive of bank holidays (pro rata) plus additional annual leave for the Class 13 holiday from 19/09 - 25/09
Class 13 empowers educators to transform practices, foster equity, and inspire students through innovative, action-based teacher training
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £18 per hr (Self-employed )
Contract and term: 12-month contract, with the possibility of extension
Hours: 35 hours per week
Location: Flexible hybrid working with one/two days a week in our offices in Tower Hamlets or Southwark
Start date: May-June 2024
Benefits of working with Kineara:
· Flexible, hybrid working and locations
· 10 Wellbeing Days, plus bank holidays
Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and relationship-building with existing and potential funders.
You will work closely with the Project Managers to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals.
You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value. This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation.
Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other.
Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.
Job Description
Communications:
- Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues
- Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach.
- Oversee the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc.
- Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website
- Work closely with IT and business managers to ensure smooth running of internal communications
- Impact:
- Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
- Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.
Business:
- Perform market research and analysing the Kineara audience and its needs
- Working with management to create and plan public relations strategies and campaigns to enhance brand image and voice
- Writing publicity content such as press releases, newsletters, speeches, website copy, leaflets etc
- Contribute to Kineara evaluation and reporting on projects and proposals
- Contribute to Kineara grant funding application
- Coordinate promotional events and attending conferences, press launches and exhibitions
- Monitoring and responding to feedback from the media and the public about the organisation on traditional and digital channels
- Recording media coverage and measuring impact of publicity campaigns on audience engagement
- Developing and disseminating publicity materials that increase visibility among stakeholders
- Ensuring that digital marketing content aligns with the company’s brand identity and message
Person Specification:
- Attributes
- With a strong alignment with Kineara’s values, you will be:
- An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
- Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
- Passionate about addressing poverty and inequality, and commitment to equality and diversity
- A self-starter and a team player, with a flair for building relationships.
- Creative, enjoy innovative thinking and using your initiative.
- Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
- Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation.
- Analytical and reflective, but with excellent time management and ability to work under pressure.
Experience and Skills:
- We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
- Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
- Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
- Using impact and outcomes to engage and promote services to funders, partners and other stakeholders.
- Developing brands and brand awareness in line with organisational objectives
- Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
- Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
- Creating and executing community, outreach and fundraising events.
- Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
- Ability to put together and manage project budgets.
- Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
- Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
- Managing communications/fundraising officers and external consultants
How to applyTo apply for the role, please send an up-to-date CV and a cover letter (up to two pages), describing how you meet the person specification. Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include:
- Why you wish to apply for this role
- Your relevant experience, knowledge and skills, based on the person specification above.
- What other qualities you have that you could bring to the role
- When you are available to begin work