Database Officer Jobs in Hoxton, Greater London

Senior Development Officer (Fundraising)

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JOB DESCRIPTION

Role:The Senior Development Officer ​plays an integral role within the Development Team at Forces Employment Charity (FEC). You will work with the Head of Development to produce high quality, bespoke proposals, and reports to demonstrate impact and outcomes to help drive the delivery of FEC across the UK. You will also work within the team to research and identify new fundraising opportunities from trusts, foundations and companies and convert these into long term business relationships.
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This position provides a full-time, permanent contract with hybrid working hours, consisting of a 35-hour week. The role allows for hybrid work, including remote work from home, with one day per month at our head office in London.
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Principle Responsibilities:
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• To work closely with the Head of Development to research and identify new opportunities.
• Develop, prepare, and submit high quality funding applications, acting as bid writing SME.
• Peer Review support to mentor other team members.
• Work with Head of Development to increase the accuracy of our Salesforce data, resulting in data dashboards suitable to the reporting needs of our funders.
• Collaborate with Development and Senior F&R Officer to implement a team strategy and support a lean process of reporting.
• Work with Senior Finance & Reporting Officer to report impact to our funders in line in the funding requirements.
• To work closely with Head of Development to develop and implement our fundraising strategy.
• Represent the organisation at research based events, developing our understanding and enhancing our delivery.
• Identify new opportunities and working with the team to covert these to applications and funding.
• Lead on individual Giving Strategy, working with Head of Development and Development Officer to expand opportunities.
• Any other relevant duties at the discretion of management.

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PERSONAL SPECIFICATION

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Essential Competencies

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• Good attention to detail and proven track record of preparing written proposals.
• A highly motivated, supportive, and collaborative team worker.
• Engaging personality with excellent verbal and written communications skills.
• Proactive and professional approach to work, with the ability to work independently and manage a varied workload and prioritise effectively.
• Highly effective communication skills.
• Strong ability to plan and manage multiple priorities effectively.

  
  Desirable Competencies

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• Degree educated.
• Experience in supporting and managing research grant applications.
• Excellent IT skills preferably including experience of working with a CRM database (Salesforce) -Training opportunities will be available as part of your role.

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Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

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If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply.

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The postholder will be responsible for processing various types of income and will play a key role in documenting the Charity’s fundraising activities

Key responsibilities of the role: 

• Working to process fundraising and donor income for the Charity
• Carrying out data imports on Microsoft Dynamics
• Performing data amendments and data cleaning
• Exporting data to external agencies
• Batching donations and allocating them into various areas
• Creating reports using MS Access
• Performing new donor imports
• Carrying out manual amendments of supporter records on Access
• Batching online donation payments
• Writing/amending/running queries in MS Access to create monthly reports 
• Carrying out clawbacks

Ideal candidate profile: 

• Experience in a similar Data Officer position within a Charity
• Advanced Excel experience
• Working knowledge of Microsoft office applications including MS Teams, Outlook and Word
• Excellent written and communication skills

Agency reference number: J80250

Location: Central London (2 days per week in Office)  

Duration: 3 months rolling contract with high chance to extend

Daily Rate: £120 - £130 per day  

This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out. 

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates. 

We are now looking for a Member Engagement Officer to assist a lively and talented team with all areas of Remember a Charity’s membership administration, in addition to supporting the marketing and partnerships workstreams.

This is a unique opportunity not only to help grow charitable giving, but to also work closely with those member charities (close to 200) who rely on gifts in Wills to continue their vital work.

Key Accountabilities

· To maintain and update records on Remember A Charity’s CRM database and E-Comms mailing lists for charities, legal supporters and partner organisations. To run CRM reports as required.

· To assist with the onboarding of new joiner charities and legal sector supporters.

· To use the website content management system (CMS) to build member charity and legal sector supporter online profiles; and to make any amends to these profiles and other website pages as required.

· To manage the central In-Box and respond to all enquiries or signpost to the relevant team member.

· To co-ordinate the programme of rolling annual membership renewal and new-joiner invoicing, including credit control of all invoices.

· To prepare monthly engagement report  collating key activity metrics for members and legal sector supporters

· To assist with online and in person member, prospect and legal sector supporter events, including creating registration links, managing attendee information on the CRM and other events preparation and follow-up required.

· Representing Remember A Charity at key charity and legal sector exhibitions when required.

· To capture minutes from all key meetings.

· Diary management when required.

About You

To be considered for this role, you will need:

Experience & Skills

· Computer Literacy, i.e. Word, Excel, PowerPoint and databases;

· Knowledge of charities or membership organisations;

· Experience working in a customer facing environment or dealing with a wide range of stakeholders.

Attributes

· Excellent organisational and communication skills, including an ability to work with a minimum of supervision and prioritise workload;

· Attention to detail;

· Ability to identify and implement improvements in processes;

· Positive outlook and tenacity;

· Ability to keep calm under pressure and manage stress effectively by prioritising and working efficiently.

· Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to workIf you would like to discuss access requirements or have any questions about the role please contact us directly.

Reflecting our Values

· Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, seeking feedback and views from you.

· Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities, and ensure it has their interests and values at heart.

· Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.

· Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.

· Proud and ambitious of you, your work, and the difference you make.

Circumstances

Able to work outside office hours on occasions to attend events.

The Chartered Institute and Remember a Charity are proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.

Battersea’s Income Generation department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work to make sure Battersea can be here for every cat and dog now and in the future. Our supporters are at the very heart of our fundraising, and this team manages our data, supporter care and compliance enable our teams to fundraise effectively.

We are looking for someone to join our Data Services Team as a Data Officer to maintain and develop the quality of data held on our fundraising database. You will play an active role in data reconciliation, data imports, agency liaison, user training and simple data selections, ensuring that we make the best use of our data.

The ideal candidate would have outstanding relational database skills, experience of manipulating large data sets, bulk data imports and data reconciliation and the ability to identify enhancements to data structures and to implement plans to resolve them.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 26th May 2024
Interview date(s): w/c 27th May 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Arts Emergency is looking for an enthusiastic person to join its dynamic Fundraising & Marketing team. 

This rewarding role involves focusing on communicating with and nurturing a large network of donors. The ideal candidate will have experience working in a fundraising environment and a good grasp of general fundraising principles and best practices in fundraising.

The salary is £30.5k pro rata. It is a part-time (21 hours per week), permanent role. The role can be home or office-based (London or Manchester), or hybrid.

KNOWLEDGE & EXPERIENCE

• A good grasp of general fundraising principles and best practice in fundraising from a variety of audiences (e.g. Individuals, Communities, Major Donors, Corporates)
• A good understanding of diversity and access issues within the cultural industries or state/higher education
• Experience of working in a fundraising environment
• Experience of donor stewardship and relationship fundraising
• Experience of prospect research andevent coordination
• Strong IT skills including Microsoft Office programs and CMS databases

SKILLS & ABILITIES

• Good administrative and organisational skills
• Great interpersonal and relationship-building skills
• Great writing skills, with the ability to communicate clearly and emotively
• Time management skills - the ability to work to deadlines and able to balance several priorities at once
• Excellent attention to detail and accuracy, ensuring tasks fully meet the brief

RESPONSIBILITIES

• Provide first-line support for all fundraising enquiries and ensure they are followed up appropriately and in a timely manner
• Ensure the fundraising database and Gift Aid declarations are up to date
• Support the Head of Fundraising in preparing income reports
• Send thank you emails and post packs to donors at all levels, and keep the website up to date with donor recognition
• Coordinate donor relationships and user experiences within Arts Emergency for regular and one-off donors and for community fundraisers
• Conduct detailed, ongoing research into new funding opportunities and prospective supporters
• Support the Finance team with income administration
• With the wider team, design a schedule of innovative donor events and coordinate preparation
• Contribute to donor communications on social media
• Undertake any task that may be requested from time to time that may be consistent with the scope of this post
• Maintain the ethos and values of Arts Emergency

To apply:

1. visit the Arts Emergency website
2. download and read the Job Pack thoroughly
3. follow the instructions on how to apply stated in the Job Pack
4. Deadline to apply: 29 May 2024, 10am

We are inviting applications for an Events Officer, to start as soon as notice period allows.

The events programme of the Institute is essential to our public profile. Rooted in the work programmes that the research team are working on, events are opportunities for us to discuss the themes of our work with other experts and senior decision-makers, and to communicate our messages to the media and wider public. All our events, whether in-person, hybrid or entirely online, are produced to a very high standard and often include high-profile speakers and audiences. Our Events Officers work with colleagues across the Institute to deliver our range of public events, roundtables, workshops and conferences.

As part of the events team, within the wider communications team and reporting to the Head of Events, you will:

• Support the design and co-ordination of the Institute’s programme of public and private events, including panel discussions, conferences, receptions, workshops and roundtables.
• Manage all logistics and marketing for timely, professional event organisation and delivery.
• Help prepare for and deliver Institute events outside of London, including our party conference programme.
• Share management of the busy events email inbox and deal with internal and external event enquiries.

For full details, including a more detailed job description and a person specification, please read our job application pack.

This role could suit people with a wide range of different experiences. If you are interested in applying but are not sure you have all the skills or experience we are looking for, please do so and give us the opportunity to consider you as a candidate.

The IfG is committed to supporting greater diversity and inclusion within our workforce, and to fostering an environment in which everyone feels welcome, supported and valued. We welcome applications from anyone who is interested in government and how to make it more effective, and particularly encourage applications from candidates who belong to groups currently underrepresented in the think-tank sector. This includes but is not limited to Black, Asian and ethnically diverse candidates, disabled candidates, and candidates from low-income backgrounds.

Are you an experienced fundraiser? Do you have a good understanding of fundraising and marketing principles?

We are looking for a Marketing Officer who will be responsible for supporting the exploration of ideas for various marketing and fundraising activities, contributing to the development of the annual fundraising & marketing plans and budgets, supporting new and existing fundraising and marketing appeals and projects, maintaining integrity of information held on the supporter database, monitoring campaign and project performance including Key Performance Indicators (KPIs), liaising with internal and external suppliers and stakeholders and where assigned, oversee a caseload of donors or volunteers (e.g. fundraisers, church reps or speakers), ensuring that they are trained, resourced and supported appropriately.

If that's you, then we would love to hear from you!  

Do you have the following experience?

• Multi-channel marketing experience across a variety of media channels including direct mail, press and digital channels
• Understanding of various marketing techniques
• Proven experience of database or CRM management
• Work Package management experience
• Project management skills, with the ability to undertake multiple projects

The successful candidate will have:

• The ability to prioritise and meet deadlines with minimal line management input
• Excellent oral and written communication skills with ability to write reports and creative briefs
• A good understanding of budgeting and financial data
• The ability to work under pressure and manage a varied workload
• Excellent IT skills

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.

All applicants must be committed to Tearfund's Christian beliefs.

 The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse and neglect, and those in abusive relationships.

As a vital part of the safeguarding team, the Training Administrator supports the department through a variety of tasks from the booking and administration of safeguarding training courses run by the Diocese and content management for the training webpages through to the maintenance of the personal safeguarding training record database.

If you have excellent IT skills, the ability to effectively prioritise and manage your workload, matched with a conscientious and flexible approach, then this may be the opportunity for you. 

In return, you can expect to receive a generous annual leave entitlement, inclusion in a non-contributory pension scheme and season ticket loan.

Please refer to the Information Pack available on the link below for the full job description, person specification and information on the Diocese. 

Main Duties And Responsibilities

Training

• In conjunction with the Diocesan Safeguarding Adviser, facilitate a safeguarding learning and development programme for the diocese aligned with the national church Learning and Development Framework, Church Safeguarding Standards, reflecting the specific safeguarding responsibilities of those in role.
• To administer all lay and clergy safeguarding training run by the Diocese in line with above, in approximately 80 sessions a year.  This includes: producing a deadlines document; administers the sessions on Zoom / Teams, posting courses on Eventbrite and operating as content manager for publicity on the Diocesan website.
• To administer bookings for training courses; copy course materials and respond to emails and queries on training matters, ensure compliance of work submission required before and after courses. 
• Log entry of all course participants onto a database to ensure each person has a personal safeguarding training record, and each parish has a safeguarding training profile.

General Administrative 

• Work with IT and Information and Data Manager position to produce reports for the Diocesan Safeguarding Adviser on safeguarding training issues and trends, and annual statistics represented in charts and graphs for inclusion in the annual safeguarding review. 
• Produce quarterly reports on training compliance for Archdeacons and the Diocesan Safeguarding Advisory Panel meetings. 
• Helping to organise and minute meetings when the safeguarding administrator is not available/on leave.
• Support the safeguarding team with other tasks and projects as identified by the Safeguarding Administrator or Diocesan Safeguarding Adviser.

If you are interested in applying, please download the full job information pack, which contains the person specification

Harris Hill are delighted to be working with a wonderful independent international school centred charity that was set up in 2018. The Development and Alumni Relations office are now looking for a Development Officer to join their team. This role is ideal for someone who loves relationship building and wants to get into fundraising.

Job title: Development Officer

Location: Hybrid opportunities and office based at Cobham, Hillingdon and Egham campuses

Grade and salary: Circa £30,000

Hours: Full time

Contract type: Permanent

Responsibilities within this role:

• Cultivate and steward relationships with prospective and existing and donors (under £10,000 capacity) across the three campuses
• Assist in the development of a comprehensive stewardship programme aimed at enhancing donor engagement and retention
• Support implementation of a mid-value fundraising programme to effectively solicit donations from targeted donors (under £10,000)
• Respond to alumni enquiries promptly and provide assistance or information as needed.
• Utilise the Raisers Edge database to log and track alumni communications, and change of personal details ensuring accurate and up to date records.

They are now looking for:

• Proficiency in Microsoft Office Suite and ideally fundraising software
• A strong desire to learn fundraising techniques and strategies with a commitment to professional development in this area.
• Excellent communication and interpersonal skills, with the ability to engage with donors, alumni and colleagues

If you would like to have a chat to learn more about this role and to receive a full job description please contact Hannah at Harris Hill

The hiring manager is seeing applications on a rolling basis so please send you CV over asap do not miss out.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About Kidney Care UK

3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down. 

For almost 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.

Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families. 

We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.

Will you join us and help ensure that no one faces kidney disease alone?

About the role

You will provide key inbound referral management and administrative support to the Money & Energy Advisers and within our Patient Support Services team for kidney patients struggling with their energy and water bills and other costs of living.

To raise awareness of the service and build strong relationships with people living with kidney disease and affected by kidney disease, professionals and other kidney stakeholder groups in your defined geographic region.

Key Relationships
External
• NHS Renal teams including allied health professionals
• Partner organisations
• Statutory services
• Other Money & Advice services

Internal
• Patient Support Services teams (Patient Support & Advocacy, Grants, Counselling)
• Policy team
• Marketing & Communications team
• Fundraising team

Key Responsibilities

• Responsible for the day-to-day administration and allocation of inbound referrals into the Money & Energy Advice service across the region, effectively managing initial contact, appointments and assistance for food / fuel vouchers and other grant service administration.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service’s internal policies/procedures and organisational standards.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for patients.
• Act as a gateway to local information and access to:
◌ Kidney Care UK patient grants programme, raising awareness of the programme and supporting applications.
◌ Kidney Care UK Patient Support & Advocacy service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice.
◌ Kidney Care UK Counselling service and other appropriate services to meet patients’ emotional and physiological needs.
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times.
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and to facility effective reporting to Kidney Care UK and to our funders.
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst people living with disease and affected by kidney disease and professionals across the region.
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity.
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. 

Please view the job description for full details and how to apply.

Closing date: Wednesday 13th March 2024.

This role is the first point of contact for journalists getting in touch with the Trussell Trust. The role is accountable for handling media enquiries; checking and responding to the press inbox; media monitoring and securing press coverage. The Press Officer will assist with media work through print, online and broadcast news to help build understanding, awareness and consideration of the organisation’s mission and goal. The Press Officer will support and advise colleagues, food banks in the network and external stakeholders to ensure they receive media coverage of strategically important projects.

Role responsibilities 

· Handle incoming enquiries and provide accurate, timely and appropriate responses, briefing journalists in line with the Trussell Trust’s key messages and priorities.

· Build relationships across the organisation, within the food bank network, with external stakeholders such as corporate partners, and with journalists to assist with securing coverage across national, regional and local media to reach new audiences and build cause awareness

· Horizon scan for media opportunities and develop innovative integrated communication plans, overseeing advice, statements, timelines, and key messaging to engage specific audience segments.

· Arrange spokespeople for interviews and support with organising and managing press visits to food banks, as well as photo calls, to support the organisation’s communications priorities and campaigns 

· Circulate regular coverage updates across the organisation and help maintain and develop media databases, key performance indicator reports and other admin systems and processes to ensure continuous improvement 

· Act as the media lead on proactive projects that help build understanding and awareness of both Trussell Trust and the food bank network’s strategic objectives.

· Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring of progress towards them 

· Participate in an out-of-hours rota for media enquiries.

Person Specification 

Technical skills and minimum knowledge: 

·  Experience of working within a press office environment/PR

agency with a track record of securing high-impact coverage.

· A confident communicator who demonstrates strong written and verbal communication skills.

· Demonstrates experience of tailoring communication for different audiences and circumstances. 

· Knowledge of UK national, regional and local media and how to leverage them to get key messages out to the public. Some experience of handling media enquiries and speaking to journalists. 

· Has a clear idea of priorities and manages own time appropriately while delivering key outputs and replying to requests in a timely fashion 

Behaviours and competencies: 

· Demonstrate dedication to the values of the Trussell Trust 

· Demonstrates empathy for people from disadvantaged, marginalised or socially excluded backgrounds 

· Commit to occasional need to work outside of normal working hours and to travel throughout the UK 

· Passionate about the work of the Trussell Trust and able to represent it and its values effectively 

· Demonstrates resilience, resourcefulness, flexibility and perseverance 

Role models inclusive behaviours and values 

Would you like to work with an organisation that represents the diversity of communities across the UK? Do you have experience in delivering projects and influencing with impact at all levels?

We are collaborating with a charity that supports students from disadvantaged backgrounds to access top institutes. We are recruiting a University Access Officer to work in London across up to three schools This role includes travel to various sites.

The Contract:
*Salary: £26,400
*Working Pattern: Full-time (work from home on Fridays)
*Contract: Permanent
*Reporting to: Programme Manager

Benefits:
*Holiday: 25 days + extra days off between Christmas and New Year
*Pension: Employer pension contributions of 3%
*Health and Wellbeing: Employee Assistance Programme, 24-hour GP access, Mental Health First Aiders
*Volunteer Allowance: 3 days per year to volunteer for a cause you are passionate about
*Commute Support: Travel allowance for expenses over £10 per day
*Discounts and Offers
*Learning & Development
*Celebrations and Social Events

About the Role:

As the University Access Officer, you will work with school staff at all levels, volunteer tutors, and the rest of the organisation's team to ensure the programme is delivered effectively. Other roles and responsibilities include but are not limited to:

*Engaging with students in school and enrolling them onto the programme
*Assessing student progress towards making successful university applications
*Uploading information onto the Salesforce database (training provided)
*Building and managing relationships with volunteers to ensure they have a positive experience of the programme
*Managing students' relationships with volunteers through monitoring systems, emails, and phone calls
*Working with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
*Chairing and presenting at school meetings with senior management to report on programme progress
*Supporting the volunteering team by helping deliver volunteer training sessions and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off provided)

About You:

*Influence with impact at all levels
*Deliver projects and manage administration accurately
*Effectively time manage with excellent skills in planning and organisation
*Lead and manage change to embed the programme in schools
*Work independently at pace
*Manage upwards and advocate for your own needs
*Resilient and adaptable
*Skilled in building and maintaining excellent stakeholder relationships, both in person and remotely

If this exciting opportunity is of interest please get in touch now for more information! We are reviewing CV's as they come in. Our client plans to hold face to face interviews on the 4th and 6th June ( Some flexibility on a later date if needed)

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Purpose

Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.

The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.

The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.

You can download a PDF of the full job description for this role at the bottom of the page.

Place of Work

The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.

Key Responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
• Deliver monthly wellbeing peer support groups/workshops
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
• Provide housing advice
• Link in with specialist debt and money support agencies
• Provide information on employment opportunities and training support for clients
• Signpost to other relevant services in the boroughs, or further afield

Person Specification

Knowledge & Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
• Knowledge and understanding of Mental Health problems and how they are impacted by social issues
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner  
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records

Skills & Attributes

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Facilitate and deliver peer support groups for longer term improved wellbeing
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals 
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Strong organisation and administrative skills 
• Flexibility in overall approach to work 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Harris Hill are delighted to be working with a leading health charity to recruit for a Fundraising Events Officer in order to project manage fundraising activity and supporter journeys from beginning to end.

As a Fundraising Events Officer you:

• Will help to deliver a memorable on-the-day experience for the charity supporters.
• Will use data and insight to inform your work, to evaluate your projects and inform future activity, and
• contribute towards the annual planning of the team.
• Will form strong working relationships with internal stakeholders across the charity, following briefing processes and ways of working to ensure the efficient delivery of activity.
• Will help gather content for the media and digital teams through the relationships you develop with our supporters.

In order to be successful, you must have experienced :

• Experience and a proven track record of managing volunteers to undertake a fundraising activity and exceed their targets.
• Ability to interpret and analyse data and use insight to improve performance and help inform future strategies
• Excellent project management skills
• Excellent communication skills
• Experience of using appropriate IT suite and level of programmes associated with
• the role including databases, digital platforms and financial system

Salary: £35,702 per annum

Contract type: Permanent and 12 m FTC

Location: London, hybrid working, 2 days a week in the office

Deadline: on rolling basis

Interview: Wednesday 5th June

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.