Database officer jobs
UNISON’s HR team are looking for an HR Operations Manager to lead a key administration team and project that will create an HR Shared Service function. This isn’t just about systems, it’s about improving internal and external customer experiences, and streamlining processes for long-term impact.
About this job
You’ll lead a full redesign of our in-house administration practices and workflows, including implementing a Shared Service technology solution to deliver an improved customer experience and internal processes. Managing a small team of administrators and collaborating with other key HR stakeholders, sound leadership and communication skills will be key to success.
Your focus will include:
- End to end review of all HR administrative processes across all stages of the employee lifecycle, including recruitment and onboarding.
- Implementation of an HR help desk technology solution / HR service management system.
- Streamlining administration to support better, faster and more focused SLA’s.
- Creating measurable data sets and reports to allow for practical solutions to be developed in line with organisational needs and trends.
- Collaborating with stakeholders to co-create lasting change.
- Developing clear, practical tools to assist with training others and creating self-service solutions.
This is both an operational and strategic role with hands-on delivery and real, evidencable impact.
About you
We’re looking for someone with strong HR process expertise, gained from a Shared Service environment. A collaborative mindset and experience driving change, you should be confident working with data, influencing stakeholders, and navigating complexity with a practical, solution-focused approach.
You’ll bring:
- Proven experience leading and managing in an HR Shared Service function.
- A track record of improving processes and delivering change.
- Excellent stakeholder skills, especially with senior leaders, managers and union reps.
- The ability to use data to inform strategy.
- Knowledge of HR help desk technology solutions / HR service management systems.
- A values-led, adaptable and proactive working style.
- Patience and adaptability to work within traditional or evolving structures, and an understanding that change often involves many voices and perspectives.
- Experience working with trade union representatives, ideally in a not-for-profit or similar environments (desirable).
A full job description and person specification can be found attached below.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
A little bit about the role
This advert is expected to close on 28 August 5pm. However, we may close earlier or later depending on the success of applications.
The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.
You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.
You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.
Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.
Some key responsibilities include:
- Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
- Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
- Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.
Please review the job pack for full list of responsibilities.
A little bit about you
We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: HR Manager
Line Reports: Interns and secondments to People Team
Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)
Salary: £32,500-38,500 (£35,000-41,000 in London)
Hours: Full-time 37.5 hours per week, open to flexible working
Contract: Permanent
Overall purpose
Reporting to the Director of People, the HR Manager will take responsibility for the operational delivery of Breaking Barriers’ key People and HR activities and initiatives. You will have a strong knowledge of all aspects HR and provide proactive, practical support on day-to-day operations as well as leading strategic HR projects. A keen understanding of Diversity, Equity & Inclusion (DEI) in the workplace and employee wellbeing is an advantage.
This role is essential to ensure we continue to be an effective, inclusive and people-led organisation. Your role will be vital in making sure Breaking Barriers is and continues to be a great place to work for its staff.
You will deliver day to day HR support to team members and managers, work across the organisation to advise on HR policies and good practice, deliver recruitment processes, and deliver and track Learning & Development. You will support on wider strategic initiatives, working with the Director of People to embed new strategies and projects informed by employee feedback.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Friday 29 August. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged. Previous applicants need not apply.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea has entered an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals.
Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.75m in 2025. Working closely with the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.
As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.
You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 21st August 2025
Interview date(s): First round: w/c 25th August 2025; Second round: w/c 1st September 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





Key Responsibilities
1) Membership and Engagement
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Support the implementation of a membership engagement plan to help increase retention and highlight member value.
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Help promote Imkaan’s membership offer and communicate its unique value to members.
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Assist in managing communication channels and touchpoints for members.
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Work with colleagues to ensure member voices shape Imkaan’s influencing work including through policy consultations, parliamentary events, and campaigns.
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Support members to take part in key spaces (e.g. local partnerships, national advocacy forums, government consultations).
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Help identify way for members to work together and ensure their priorities are reflected in communications.
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Build and maintain positive relationships with newer or underrepresented member organisations to ensure inclusive and equitable engagement.
2) Member Services and Development
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Help coordinate training sessions, and peer networks for member organisations.
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Assist with supporting members' organisational capacity and sustainability planning across the membership base.
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Coordinate day-to-day member engagement, responding to enquiries, providing information, and connecting members with relevant support
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Maintain and regularly update the membership database, relationship records, and internal tracking systems
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Organise regular member check-ins, surveys, and consultations to understand priorities and needs
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Plan and coordinate member-only events and forums, including peer learning spaces, reflective practice sessions, and policy roundtables
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Support the membership application, renewal, and onboarding processes.
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Coordinate with the communications coordinator to draft and share member communications (e.g. newsletters, updates, briefings), ensuring clarity and accessibility.
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Work with the communications coordinator to share member impact, case studies, and strategic updates
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Liaise with other staff to coordinate support offers (e.g. training, regranting, capacity building) and monitor uptake.
3) Sector Influence and Partnerships
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Support work to raise awareness of Imkaan’s members among local authorities and commissioners.
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Assist in engaging with stakeholders to contribute to collective influencing and sector development.
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Track sector trends and identify opportunities for growth and service improvement.
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Provide administrative support for activities linked to membership service delivery and sustainability.C
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Contribute to Imkaan’s annual reports, AGM planning, and organisational development activities.
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Attend team meetings, training, and supervision in line with Imkaan’s values and policies.
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Gather and summarise member feedback to feed into learning reviews and organisational planning.
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Support evaluation of how member engagement informs policy, advocacy, and systems change work.
4) Grants Management
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Coordinate the administration of regranting programmes to member organisations.
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Support the application, selection, and allocation processes, ensuring transparency, fairness, and alignment with Imkaan’s values.
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Act as the main point of contact for members receiving grants, providing guidance and support throughout the funding cycle.
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Monitor grant compliance, gather reporting information, and liaise with the finance team to track spending and disbursements.
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Work with the Executive Director/Operations Manager and funders to ensure effective delivery, reporting, and impact monitoring of grant programmes.
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Contribute to learning from regranting activity, supporting reflective practice and continuous improvement.
Person Specification
Essential Experience
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This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement)
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Strong understanding of intersectional feminism, anti-racism, and the political context for Black and Minoritised women’s organisations.
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Proven experience in membership coordination or stakeholder engagement within the VAWG sector or related fields.
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Experience in planning and coordinating both in-person and online events.
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Experience administering grants, regranting programmes, or funding streams, including record-keeping, monitoring, and reporting to funders.
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Excellent communication and relationship-building skills, with the ability to build trust across a diverse membership base.
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Experience supporting or facilitating collective voice, advocacy, or influencing work.
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Commitment to Imkaan’s values and to centring the leadership of Black and Minoritised women and girls.
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Ability to work independently, as part of a team, and across dynamic partnerships and networks.
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Commitment to ethical, participatory, and survivor-centred approaches to policy work.
Desirable Experience
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Familiarity with membership-based organisations and the VAWG policy landscape.
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Experience supporting campaigns or organising grassroots policy engagement.
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Experience in assessing grant applications, managing grant agreements, and monitoring funded projects.
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Analytical ability to interpret membership, engagement, and grants data to inform decision-making.
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Familiarity with event platforms (e.g., Eventbrite) and digital communication systems.
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Strong interpersonal and written communication skills, with the ability to engage different audiences.
What we offer
• 30 days annual leave + public holidays (pro rata)
• Flexible working arrangements
• Pension contribution
• Private Health Care (BUPA)
• Meeting Free Fridays
• Supportive, feminist working environment
• Opportunities for learning and development
Imkaan is a feminist organisation dedicated to addressing violence against Black and minoritised women and girls.
The client requests no contact from agencies or media sales.
Join Addiction Family Support
Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.
The Role: Operations Manager
As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.
You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.
Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.
This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.
Responsibilities:
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Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.
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Train and support staff and volunteers to use key systems:
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Bitrix24 (CRM).
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VCC by Call Handling (Helpline telephone app).
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Three Rings (Helpline rota scheduling).
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Microsoft Teams/Zoom (video calls).
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Extract and report on data from key systems to support monitoring and evaluation.
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Support recruitment and onboarding of new staff and volunteers.
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Help develop and implement new policies and procedures to support quality and consistency.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
This is a hugely exciting opportunity to join Gloucester Cathedral as it enters a key period of development. We are looking for an enthusiastic, motivated and highly skilled individual to oversee our small but busy fundraising function, helping to develop and implement our Fundraising Strategy, embed the newly implemented CRM system (Beacon) and deliver the Cathedral’s Operational Plan. You will oversee the depth and breadth of our Fundraising and Development activities, which includes the day-to-day running of the team, delivering our ambitious In Tune Campaign and Cloisters Project, and looking after a portfolio of high value donors. You will also play an instrumental role in further developing new relationships with major donors.
We’re looking for a high performing team player with great communication skills, adaptability and an innovative approach to achieving ambitious fundraising targets. As a member of the Cathedral Leadership Team (CLT) you will help to deliver the Cathedral’s strategic vision and will be responsible for ensuring that our welcome values are lived out daily through the way that we engage with donors, supporters and partners.
You’ll be working closely with teams across the Cathedral - including our Music Team, Clergy, and Learning & Participation team - so the ability to form positive relationships with various stakeholders is crucial.
The ideal candidate will have:
· At least five years’ experience of working in a charity, heritage, arts or visitor attractions leadership role, with a proven track record of securing and growing income, delivering large scale fundraising campaigns and working with major donors
· Experience of line-managing and leading a staff team at a senior level
· Excellent time management and the ability to balance numerous priorities and deadlines
Crucially, you will have a genuine passion for exceptional donor care and building meaningful relationships. In return, we offer the rewarding experience of working in a high profile, multi-faceted heritage site with a supportive team who are committed to what they do. Opportunities like this are rare, so if you are looking for a stimulating role where no day is the same, this could be the perfect job for you.
The client requests no contact from agencies or media sales.
OVERALL, PURPOSE
The primary purpose of the Night and Weekend Manager role is to ensure the effective management and operation of MPMT’s housing projects in Southeast London, focusing on promoting the safety, well-being, and personal development of children and young female residents. This includes providing strong leadership to a team of night and weekend support workers, ensuring high service delivery standards, and fostering collaborative relationships with local authorities and other stakeholders. The role is instrumental in delivering emotional and practical support to residents, overseeing efficient project operations, and enforcing organisational policies to create a safe, nurturing, and inclusive environment that empowers residents to thrive.
GENIUNE OCCUPATIONAL REQUIREMENT
In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role - please read page 5.
KEY RESPONSIBILITIES
Project Management
• Develop and monitor policies, procedures, and good practices.
• Ensure health and safety procedures are fully implemented, organise regular fire drills, and ensure all emergency procedures are understood.
• Efficiently manage evening, night, and weekend operations at Tressillian Road (TR) and Erlanger Road (ER).
Team Management and Supervision
• Supervise staff in frontline duties.
• Lead and supervise Night and Weekend Supervisors (NWS), ensuring adherence to HR policies.
• Conduct regular meetings with direct reports for supervision and support, handling disciplinary or performance issues as needed.
• Oversee the induction and training of new staff, residents, and volunteers and participate in team appraisals.
• Co-manage recruitment procedures with the Senior Operations Manager, including the interview process.
• Monitor and coordinate staff leave and sickness absence, and maintain team records using BrightHR.
Resident Support
• Participate in annual safeguarding training for children and adults and act as Designated Safeguarding Lead (Level 3) during on-call and on-site periods.
• Provide emotional and practical support to residents in distress, fostering development and independence.
• Coordinate the organisation of workshops and events, integrating resident suggestions and feedback.
• Maintain contact with residents absent for extended periods without notice and facilitate welcome visits while adhering to GDPR and safeguarding rules.
Service Delivery
• Oversee the quality of support and housing services at TR and ER, maintaining rental accounts, minimising arrears, and managing terms of Licence Agreements.
• Manage complex issues or tenancy breaches.
• Lead control of voids and rent arrears and ensure new residents are effectively inducted.
• Conduct risk assessments for building and fire safety, supervise repairs, and manage reception duties.
• Ensure the completion of necessary training for all team members, including de-escalation, and handle sensitive situations professionally.
Partnership Development
• Cultivate and manage partnerships with local authorities, housing providers, and contractors to support service delivery.
• Develop new partnerships as required, maintaining strong relationships with key stakeholders.
Administrative Duties
• Assist with monitoring staff rota, cover arrangements, and update internal MIS systems like INFORM.
• Handle basic rent account management tasks and assist building management at TR and ER when required.
• Ensure management decisions are executed effectively, participating in policy reviews and suggesting improvements.
PERSON SPECIFICATION
Essential Qualifications and Experience
• Minimum 2 years' experience in supported housing or a similar setting
• Experience supervising staff in a residential setting
• Experience working with vulnerable young females
• Demonstrable knowledge of safeguarding procedures
• Experience with risk assessment and management
• Female applicant (Genuine Occupational Requirement under Equality Act 2010, Schedule 9, Part 1)
Knowledge and Skills
• Strong understanding of housing management principles
• Knowledge of relevant legislation (safeguarding, health and safety, housing)
• Excellent communication skills, both written and verbal
• Ability to manage complex cases and tenancy issues
• Proficiency with housing management systems (INFORM, BrightHR)
• Budget management and financial literacy
• Conflict resolution and de-escalation techniques
Personal Attributes
• Passionate about supporting vulnerable young people
• Empathetic approach to diverse challenges
• Commitment to creating an inclusive environment
• Ability to work independently during night/weekend hours
• Resilient under pressure
• Flexible approach to changing priorities
• Strong professional boundaries
Leadership Abilities
• Proven ability to supervise and develop staff.
• Experience conducting staff appraisals and performance management.
• Ability to implement policies and procedures effectively.
• Strong decision-making skills, especially in emergencies.
• Collaborative approach to partnership working.
Additional Requirements
• Enhanced DBS check clearance is required prior to employment
• Provision of two professional references
• Residence within a reasonable traveling distance (desirable)
• Willingness to work nights, weekends, and be on-call
• Commitment to ongoing professional development
ROLE PURPOSE
You will be part of a team helping to transform lives by enabling young people to manage their licenses and move towards greater independence within the community. This role requires knowledge of supporting individuals with complex needs using trauma-informed approaches and working in a Psychologically Informed Environment. The service operates 24 hours a day, 7 days a week.
GENUINE OCCUPATIONAL REQUIREMENT
In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role due to the following reasons:
1. Privacy and Dignity: The role involves working closely with female residents during sensitive hours (evenings, nights, and weekends) where privacy and dignity are paramount. Female residents may feel uncomfortable or distressed receiving support from a male/male presenting worker during these times, especially in situations involving personal care or emotional vulnerability.
2. Safety and Trust: Many of the residents may have experienced trauma, including domestic violence or abuse, often perpetrated by males. The presence of a female manager helps create a safe and supportive environment where these individuals can feel secure and trust the support being provided
3. Legitimate Aim: The requirement ensures that the MPMT can maintain its commitment to providing gender-sensitive services tailored to the needs of vulnerable females. This aligns with the legitimate aim of protecting residents’ well-being and mental health.
4. Proportionality: The occupational requirement is a proportionate means of achieving the legitimate aim, as it directly addresses the needs of residents in a way that cannot be achieved through alternative measures, such as reallocating duties or employing male/male presenting staff for this role.
This GOR has been carefully considered to ensure compliance with legal standards under the Equality Act 2010 and is applied only where it is essential for fulfilling the primary responsibilities of this specific role.
The successful candidate will be responsible for managing night and weekend operations at our Southeast London housing projects, providing leadership to support workers, ensuring resident safety and wellbeing, and maintaining high standards of service delivery in accordance with the Marsha Phoenix Memorial Trust's mission to support children and young females through secure housing and development opportunities.
ADDITIONAL REQUIREMENTS
• Completion of an enhanced DBS check before employment.
• Provision of two professional referees.
• Residency within a reasonable travelling distance is desirable.
1. This is a female-only role.
2. Unfortunately, our facilities are not accessible to applicants in wheelchairs.
3. Applicants must be over 25 years old and must not have been a resident of MPMT for at least 7 years (since August 2018).
The client requests no contact from agencies or media sales.
Are you a fundraising expert intrigued by the idea of transforming healthcare through the power of volunteering? If so, we have an incredible opportunity for you!
Helpforce is on a mission to revolutionise health volunteering and we need a dynamic, strategic, and results-oriented Head of Business Development to be at the forefront of this exciting journey. This is your chance to shape the future of a rapidly growing national charity, working at the intersection of innovation, impact, and social good.
In this role, you'll be responsible for driving the growth of our income-generating portfolio, securing new business, and forging high-value partnerships with the NHS and the broader healthcare sector. You'll also oversee the fundraising function, ensuring seamless alignment between our commercial growth and philanthropic income. This dual role is perfect for a senior professional who thrives on relationship building, business innovation, and revenue generation from both commercial and charitable sources.
Since our launch in 2017, we've been pioneers with a clear vision for a nation where volunteering is integral to healthcare being its very best. We collaborate closely with NHS Trusts and other healthcare organisations to co-create expert volunteering models that meet healthcare’s biggest challenges, while generating evidence that showcases the value and impact of initiatives. Our insights empower health leaders across the UK to invest in solutions that enhance patient experience, reduce pressure on staff, and bring meaningful benefits to tens of thousands of people who volunteer their time and talents.
This is not just any job, this is a chance to make a tangible difference to the lives of millions who receive and deliver healthcare.
Key Responsibilities
Business Development — Core Focus
- Develop and lead the business development strategy to expand market presence, secure new contracts, and grow sustainable income streams.
- Identify new markets, service offerings, and strategic partnerships that align with Helpforce’s mission and impact goals.
- Lead negotiations for contracts, partnerships, and commercial agreements.
- Oversee the preparation of bids, proposals, and tenders, working with internal teams to ensure high-quality submissions.
- Leverage Helpforce’s reputation and evidence of impact to generate new business opportunities.
- Conduct market research and competitor analysis to inform strategic decisions.
- Build strong commercial relationships with public sector bodies, corporate partners, and health system leaders.
Fundraising — Leadership Oversight
- Provide strategic oversight of all fundraising activities including trusts, foundations, major donors, and institutional funders.
- Directly line manage the fundraising function, providing leadership, coaching, and performance oversight.
- Support the development of high-quality funding applications, stewardship plans, and donor communications.
- Ensure fundraising activities comply with ethical standards, contractual obligations, and regulatory requirements.
- Work closely with the CEO and Trustees on high-value fundraising relationships.
Leadership & Strategy
- Serve as a key member of the Senior Management Team (SMT), contributing to organisational strategy and leadership.
- Set income targets, KPIs, and performance metrics across business development and fundraising.
- Work with Finance to monitor budgets, forecast income, and manage financial risks.
- Represent Helpforce externally at high-profile events, conferences, and with key stakeholders.
Relationship Management
- Build and maintain relationships with donors, funders, corporate partners, and public sector stakeholders.
- Support senior-level relationship-building with strategic funders and institutional partners, working alongside the CEO and Trustees where appropriate.
Person Specification
Essential
- Senior-level experience (7 years) in business development, commercial partnerships, or strategic fundraising,
- Experience in a non-profit, NGO, social enterprise, or impact-driven business.
- Proven track record of securing significant business contracts or partnerships.
- Strong leadership and line management experience.
- Excellent negotiation, commercial acumen, and contract management skills.
- Outstanding relationship-building skills with diverse stakeholders including public sector, corporate, and philanthropic partners.
- Experience in setting and delivering income growth strategies.
- Strong written and verbal communication skills for proposals, reports, and presentations.
Desirable
- Sector knowledge: [e.g. healthcare, NHS].
- Knowledge of CRM systems and fundraising databases.
Equality and Diversity
Helpforce encourages applications from all backgrounds, communities and industries. We're committed to having a team that has diverse skills, experiences and abilities. We actively encourage BAME and disabled applicants and value the positive impact that difference has on our organisation. We are committed to equality and diversity within our workforce and all opportunities provided by Helpforce.
Location: Remote, but travel to the London office will be required, as will UK wide client meetings.
Salary: c.£62,000 per annum
Benefits: Competitive
Closing date for applications is 21st August 2025. Please use the application link to send us your CV and a covering letter to support your application. Applications submitted without a covering letter may not be considered.
REF-223097
JOB DESCRIPTION
Department/Service:
The finance department is responsible for the overall financial management and administration of the 4million turnover at GSU. The department plays a crucial role in ensuring compliance with statutory regulations, including HMRC, Charities Commission, Companies House, and pensions. This includes supporting our annual external financial audit.
The finance team act as Business Partners to the rest of the organisation ensuring they understand financial processes to aid effective working. The team also work alongside our external payroll provider and our external digital system provider to ensure smooth and effective working.
Job Purpose:
Provide a professional, accurate, and timely accounting service in respect to all management and statutory reporting. Collaborate with internal stakeholders and external support services to enhance the effectiveness and efficiency of the Finance department, ensuring excellence in service delivery.
Reports to:
- Currently reporting to the CEO whilst the senior management role in the Finance Department is under review. The senior management post is currently vacant.
Responsible for:
- Supporting, managing, supervising, and developing one Finance Coordinator and one Finance Assistant.
- Temporary Interns and/or student staff supporting the Finance team as required
Duties and Key Responsibilities
1. Management and Statutory Reporting:
- Prepare accurate management accounts on a timely basis each month.
- Reconcile all balance sheet accounts monthly, including accruals and prepayments.
- Prepare and submit statutory reports, including VAT Returns, Companies House, and Charities Commission Annual Returns.
- Support the preparation of the annual accounts for the external financial audit and play an instrumental role during the audit process.
- Reconcile GSU bank accounts including PayPal online accounts weekly and monthly.
- Reconcile Commercial Income to Bank Accounts producing weekly sales and analysis reports.
2. Budgeting, Forecasting, and Cashflow Statements:
- Support in the preparation of the annual budget and reforecasts.
- Create forecast reports and statements as and when required.
- Produce monthly and annual cashflow and liquidity statements.
3. Business Partnering and Collaboration:
- Act as a business partner to all GSU staff members, providing financial insights and support to meet organisational goals.
- Work alongside external support services (e.g., payroll providers and digital finance systems) to ensure smooth operations and excellence in the Finance department.
- Collaborate with external auditors and other stakeholders to ensure compliance and effective financial management.
4. Managing and Supervisory Duties:
- Supervise and support the professional development of two GSU finance staff members.
- Foster a team culture that promotes accountability, continuous improvement, and collaboration.
- Oversee the responsibilities of Finance Coordinator and Finance Administrator and ensure their tasks align with departmental goals.
- Supervise and support interns and student staff as appropriate.
5. Digital Systems and Processes:
- Maintain efficient digital finance systems and processes to streamline financial operations (Twinfield, Ezora & Basecone for example).
- Ensure the accuracy and timeliness of digital records and reporting systems.
- Evaluate and improve digital tools and workflows to enhance departmental efficiency.
6. General Finance Department Duties:
- Oversee and assist with sales ledger, purchase ledger, and payroll functions as needed.
- Support the Finance Coordinator and Finance Assistant to issue and maintain records of purchase orders and associated invoices.
- Support the Finance Coordinator and Finance Assistant to maintain and post all petty cash transactions.
- Prepare ad hoc financial reports and information for the Senior Leadership Team (SLT), Trustee Board, and other stakeholders as required.
- Respond proactively to financial queries from GSU staff.
- Support the ongoing review and development of Finance department systems and procedures.
- Maintain customer-facing systems and ensure smooth operations for Finance department stakeholders.
7. External Audit and Compliance:
- Prepare schedules and reconciliations for the annual audit.
- Ensure compliance with regulatory requirements, including HMRC and Charities Commission guidelines.
General Responsibilities:
- Represent and be an ambassador for GSU.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct, and practices.
- Support and promote liberation, diversity, and equality of opportunity in the workplace.
- Treat with confidentiality any personal, private, or sensitive information about individuals, organisations, clients, or staff and project data.
- Adhere to the Sustainability Policy and strive to reduce the organisation’s carbon footprint.
- Actively seek better ways to assist GSU in becoming a more sustainable workplace.
PERSON SPECIFICATION:
Experience:
- Experience in preparing management accounts budgets, forecasts, and cashflows.
- Experience in preparing and reconciling VAT returns.
- Experience in reconciling balance sheet control accounts including salaries
- Proficiency in using accounting software and digital finance systems.
- Previous experience working in a Finance department.
- Experience in customer service and promoting financial literacy.
- Experience in payroll processes.
- Familiarity with supporting and developing team members.
Skills and Abilities:
- Strong customer service focus and ability to build effective working relationships.
- Ability to engage, motivate, and support team members.
- Excellent communication skills (face-to-face, MS Teams, phone, and email).
- Strong analytical and troubleshooting abilities.
- Proficiency in IT tools for report writing, email, and database management.
- Excellent time management and organisational skills.
- High level of accuracy, attention to detail, and methodical working.
Knowledge:
- Regulatory requirements and best practices in accounting and finance.
- Knowledge of HMRC, Charities Act, SORP, VAT, PAYE, and pension compliance.
Education/Training:
- Part-qualified ACCA or a training towards a relevant professional accounting qualification.
- Relevant practical experience in accounting and finance.
Personal Attributes and Other Requirements:
- Hybrid or office-based work with the ability to travel to other campuses when needed.
- Flexibility to work evenings, weekends, or stay overnight as necessary.
- Strong team player with a flexible approach to work.
- Commitment to anti-discriminatory practice and equal opportunities.
- Awareness and application of diversity issues in all areas of work.
- Commitment to the values and ethos of the organisation
We help students at the University of Greenwich become the best they can be at university and beyond.
The client requests no contact from agencies or media sales.
Finance Manager Job Description
Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-25 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme.
Our income has substantially increased from £382k in 19/20 to £1.71 million in 23-24. We’ve had to adapt quickly, developing and retaining a much larger staff group, using our data better and improving our marketing.
Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly.
Our current finance manager has been pivotal to Brent Mencap’s recent growth, adapting to paying more people, dealing with complicated invoices, making sure we get paid promptly, being as diligent about a project budget worth 5k as our overall budget and supportive with staff wage queries. While there is lots of data input, reconciling, processing purchase orders, the role involves real involvement in project development, monitoring with other managers and face-to-face involvement with users and staff. It’s never boring and definitely not for the faint hearted!!
As Finance Manager for Brent Mencap, you will have a key leadership position. You will be responsible for the strategic and operational oversight of our finances, ensuring compliance with all statutory requirements while ensuring our services are sustainable through sound financial planning. You will work closely with the Executive Director and Trustee Board to provide accurate insights and projections that support long-term growth and resilience.
You will play a pivotal role in reviewing and maintaining our robust finance and administrative system and procedures, managing risks and ensuring our charity finances can support delivery of our mission. You will also contribute to the development of funding applications, tenders, and financial strategies. You will play a key role in supporting funding applications, demonstrating impact through financial reporting, and building processes that enable future growth.
This post is:
• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Candidates must be eligible to live and work in the UK
• Please note our office base is on the first floor of a Victorian building
To be shortlisted,
· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs
Interview details
· A 2-part Interview with senior staff will take place at Brent Mencap on Monday 8th or 15th September 2025. Shortlisted candidates will be given a paper-based scenario to complete and print at Brent Mencap before the interview
· We anticipate the interviews will take 2.0 hours with a 15-minute break between scenario and actual interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.
Brief role description:
As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, the Corporate Development Manager will be supported to be creative in how they grow and uplift our corporate partnerships. They will have an entrepreneurial approach to their work to identify and attract new partnerships whilst being responsible for the relationship management of our established partners, focusing on stewardship, renewals and smart uplifts.
Interested? Want to know more about the Charity? Check out our website
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday, 22 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Position: Infrastructure Manager
Type: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We are implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team cover the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- SQL (SSIS, SSRS) knowledge
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
Closing date for applications: 9:00 on Monday 1st September 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We’re one of the largest student-led organisations in the UK and a charity with over 52,000 members. With a staff team of more than 150, a range of services including advice, sports, representation, volunteering and an annual turnover of more than £16m, we’re a growing organisation making impact for our members.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
The is a 0.8FTE part time role (29.2 hours per week across 4 days) and fixed term for 24 months. This role is based at our Bloomsbury campus with flexibility to work remotely up to 2 days per week.
Do you have experience working in supply chain management, procurement or a related field? Do you have an understanding of global sustainability issues? If the answer is yes, then we want to hear from you.
Our ideal candidate will have experience developing and implementing sustainability or procurement strategies, experience of developing sustainability plans for complex organisations and good knowledge of sustainable procurement principles, environmental standards, governance and social responsibility frameworks.
For full details on this role, please view the job pack attached below.
Interview Dates
First stage interviews will take place online week commencing 8th September.
Second stage interviews will take place in-person week commencing 15th September.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Please note the salary band for this role is £37,700.00 to £40, 599.00 depending on experience and will be for full time hours.
Available as a hybrid role (including working in Bradford office) or remote.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Context
We are building a church-based movement against poverty, delivering the right messages at the right times to inspire action and support. Our goal is to strengthen the CAP supporter and church movement to "Face it, Fight it, End it - Together."
We inspire our supporters to give, act, and pray, demonstrating hope to those burdened by debt and poverty. We highlight how God uses CAP to mobilise people and churches, transforming lives, churches, communities and society itself.
We are driven to raise the necessary funds and partnerships needed to achieve CAP's vision of transformed lives, thriving churches, and an end to UK poverty. We collaborate with other fundraising and communications teams to provide a fantastic and rewarding supporter experience.
Purpose
The Philanthropy Leads, reporting to the Head of Philanthropy, are responsible for inspiring new prospective, cultivating and stewarding high-value donors into greater involvement with Christians Against Poverty. They aim to draw supporters closer to the work we do, deepening their relationship and support of CAP. Income from CAP¿s major donors is vital for the future expansion of CAP in the UK.
Each Philanthropy Lead may be allocated one or more area of Philanthropy engagement in order to specialise in, but will be expected to support in any area as required. Such areas include:
Principle gifts
Philanthropy prospecting and development
Trusts and Foundations
Along with seeking direct support for the organisation Christians Against Poverty, there is also an expectation for the postholders to support the raising of funds for the wider movement, particularly for local Church frontline partners.
They themselves will be an experienced and confident relationship builder, communicator and fundraiser, cultivating relationships with high-value donors and partners to achieve ambitious targets.
Passion
Our supporters are more than donors, they are a crucial part of the work we do. We are passionate about ensuring our supporters feel connected, engaged, inspired and committed to tackling poverty in the UK through CAP. We want to give our supporters the best experience of Christians Against Poverty.
Responsibilities
- Strategic Implementation & Fundraising
- Implementation of a strategic plan to significantly increase major donor income, with a target of 17.5% of overall revenue within 3 years.
- Implement a comprehensive fundraising strategy for major donor income, aligned with CAP's overall strategic priorities.
- Execution of market research and competitor analysis to identify new funding opportunities and best practice in Philanthropic fundraising.
- Build strong relationships with key internal stakeholders, in order to identify points of engagement and draft appropriate funding bids.
- Represent CAP at high-level events and conferences to build relationships with potential donors and partners.
Major Donor Development
- Manage a designated caseload of high-net-worth individuals or trusts, cultivating deep and meaningful relationships.
- Conduct face-to-face meetings, personalised communications, and bespoke stewardship plans to cultivate and steward major donors.
- Develop compelling restricted funding projects to attract major donor investment.
- Implement a donor recognition program to acknowledge and celebrate major donor support.
Philanthropy Team Membership
- A member of the Philanthropy Team of our Mission and Movement Directorate.
- Providing peer support and development with other members of the Philanthropy Team, fostering a high-performing and collaborative environment.
- Work with the Head of Philanthropy to set ambitious targets and KPIs for the postholder, ensuring they are aligned with overall fundraising goals.
- Ensure the timely submission of funding applications and effective stewardship of grant and donor relationships.
- Implement robust systems and processes for donor relationship management, data analysis, and performance tracking.
Impact & Reporting
- Ensure that the CRM is updated with engagements, proposal submissions and engagement plans in a timely fashion.
- Develop compelling narratives and impact reports that effectively communicate the impact of major donor support.
- Track and analyse key performance indicators (KPIs) to measure the effectiveness of fundraising efforts and identify areas for improvement.
- Provide regular updates on fundraising progress to the Head of Philanthropy.
Innovation & Best Practices
- Stay abreast of current trends and best practices in major donor fundraising.
- Implement innovative fundraising strategies, such as engaging new philanthropists, digital engagement, corporate engagement and high-impact events.
- Evaluate philanthropy activities with the rest of the team and the Fundraising Insight & Innovation team to develop a deeper understanding of supporters and identify new prospects, making data-informed decisions.
- Champion a culture of continuous learning and improvement within the Philanthropy Team.
- Create opportunities for supporters to engage at a senior level and deepen their relationship with CAP, working with the CEO and other senior staff.
Communications & Campaign Management:
- Plan philanthropy initiatives that in order to produce excellent bids, proposals, events, and reports, delivered on time and within budget.
- Coordinate with the Brand and Digital Engagement teams to align messaging and campaigns.
- Ensure philanthropy plans align with brand guidelines and fundraising regulations.
Measurable Outputs:
- Implementation of an annual philanthropy plan that contributes to the wider long-term fundraising strategy.
- Deliver assigned agreed annual income targets for philanthropy which may include:
- Major Donor income
- Trusts & foundations income
- Corporate income
- Deliver key philanthropy targets including:
- Number of major donor prospects engaged and converted to a managed relationship
- % of major donor caseload met
- Number of trusts applied to
- Average gift size from major donors
Skills required
- A proven fundraiser who can inspire, influence and deliver results
- Strong negotiation and influencing skills, particularly in securing philanthropic support and building partnerships
- Excellent interpersonal skills to build strong and collaborative relationships with internal and external stakeholders
- Excellent and passionate written and verbal communication skills
- Highly organised and able to manage competing priorities
- Strong financial literacy, including experience managing budgets, tracking performance and forecasting income
- Able to analyse complex situations, identify challenges, and make sound, data-driven decisions
- A high level of emotional intelligence
Essential:
- Proven track record of success in securing significant major gifts (5-6 figures) from high-net-worth individuals.
- Minimum 3 years of experience in high-value fundraising.
- Demonstrated ability to build and maintain strong, long-term relationships with high-net-worth individuals.
- Exceptional interpersonal, communication, and presentation skills.
- Strong strategic planning, analytical, and problem-solving skills
- Strong understanding of fundraising best practices and regulatory requirements.
Desirable:
- Experience of managing budgets for projects and campaigns.
- Knowledge of fundraising databases and CRM systems and Salesforce in particular.
Educational requirements
Essential:
- HND level or equivalent experience of critical thinking
Desirable:
- A relevant qualification in fundraising/marketing or equivalent in a relevant discipline (communications, sales).
The client requests no contact from agencies or media sales.