Database services officer jobs

Caritas Social Action Network

Senior Migration Officer

Location: London, with working from home, regular travel in England and Wales, and rare travel overseas.

Contract: full-time, one year, with regular evening and occasional weekend meetings.

Salary: £37,440

Closing date: Monday 18 August at 12 noon

Interview date: Thursday, 28 August, in person, in London

CSAN is the official agency of the Catholic Bishops’ Conference, tackling the root causes of poverty and injustice affecting people in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. At this time, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.

In 2021, CSAN launched its strategy to extend the social mission of the Church in a post-COVID society. We are developing the infrastructure of the social action network of the Church in England and Wales, including new alliances for diocesan Caritas agencies, advocacy and migration. As our Senior Officer for Migration, you will help to raise awareness of migration issues from the perspective of Catholic Social Teaching and lead on our Ambassadors Programme against Human Trafficking and Modern Slavery, as well as prepare briefings and campaign responses to Government legislation.

Over the last 20 years, CSAN has established a network of 50 diocesan and direct service charities, with a combined annual expenditure on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.

The key responsibilities of the Senior Migration Officer are:

1. To provide timely information to the CSAN team and the network on UK Government resettlement programmes and legislation on immigration.

2. To support CSAN’s work to improve public policy and practice on immigration, with compelling evidence from our network, and enabling effective participation in advocacy for a humane system.

3. To work closely with the Catholic Bishops’ Conference of England and Wales on issues of migration and human trafficking.

4. To lead the implementation of the Gubay-

funded CSAN Ambassadors against Human Trafficking programme, preparing and delivering programme materials.

5. To support cross-cutting key workstreams and alliances in CSAN, especially the Domestic Abuse alliance and racial justice, in partnership with the Bishops’ Conference.

The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Senior Migration Officer will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.

CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action.

SEEAC is hiring a Welfare Support Officer (full-time or 4 days/week, 6-month maternity cover) to join our small, dedicated team supporting members of East and Southeast Asian communities in the UK.

SEEAC is a non-profit organisation that provides community-based support, especially to migrants, refugees and others facing marginalisation.

This role provides vital welfare advice, casework, and safeguarding support, including for those affected by hate crimes.

We're looking for someone with 3+ years’ experience in community or non-profit work, strong knowledge of UK welfare systems, and fluency in English and at least one ESEA language.

Key Responsibilities

• Promote and champion welfare within the community
• Provide confidential and objective casework advocacy for service users
• Safeguard the rights of survivors and witnesses of hate crimes, discrimination, and exploitation
• Administer SEEAC’s free mental health support services
• Offer welfare advice and emotional support tailored to individual needs
• Signpost service users to relevant external welfare and specialist support services
• Conduct proactive research into available support services beyond SEEAC's remit
• Maintain confidentiality, data protection, and safeguarding practices at all times

Qualifications

• Minimum 3 years' professional or volunteer experience in community/non-profit settings, particularly in social justice
• Proven ability to communicate clearly, listen actively, and solve problems
• Knowledge of UK welfare systems and external support networks
• Experience managing casework databases and contributing to project budgeting
• Fluent in English and at least one ESEA (East and Southeast Asian) language
• Strong sense of responsibility, with commitment to safeguarding and confidentiality

Preferred Qualities

• Experience working with ESEA or other racialised/migrant/minoritised communities
• Familiarity with ESEA cultures and issues affecting these communities
• Exceptional interpersonal skills; able to build trust quickly with diverse stakeholders
• Lived experience related to migration, asylum, or refugee backgrounds is encouraged

Benefits

£29,120 - £30,576 per annum FTE (full-time equivalent) pro rata plus pension contribution. Flexible homework is offered in a hybrid setting, with in-person work based at the SEEAC office in East London. To create a better collaboration with other staff members, SEEAC, however, require all staff members to work in the office or on-site occasionally as required. Opportunities for skills development training are offered. This is a 6-month fixed-term contract, on a full-time or 4-days/week part-time (0.8 FTE) basis, for a September start. SEEAC’s full-time is 5 days per week (35hrs per week).

How to apply

If you would like to join our growing team, please submit your CV and a brief cover letter outlining what you can bring to this role. Applications should be titled ‘Welfare Support Officer’. The closing date for applications is Sunday, 20th July, 2025.

The Parish Support Team provide a first point of contact and act as a resource and information hub that serves the needs of our churches and communities. The team is also responsible for governance and pastoral planning at every level of the Diocesan structure.

We are seeking a skilled and enthusuastic administrator to join our Parish Support Team.

You will provide comprehensive and proactive administrative support to colleagues across the team with a particular focus on team events, supporting parishes, maintaining the diocesan database and central services. 

Reporting to the Assistant Diocesan Secretary (Parish Support) with strong functional links to the Assistant Diocesan Secretary (Operations and Governance), this is an exciting opportunity to work under your own initiative whilst providing support within a team.

This post is often the very first contact people have with the Diocesan office, so the role requires a cheerful, friendly, well-organised person.  You’ll have initiative, in-depth experience in office organisation and systems, excellent customer service skills and a “can do” attitude. You will thrive working with and contributing alongside the Office Services Manager, Diocesan Property Manager and the Parish Support Team Assistant.

The Role

Are you ready to make a difference? Join us at Southside Young Leaders Academy (SYLA) as our Programme Officer! We’re looking for a dynamic individual bursting with energy and enthusiasm who thrives in a collaborative environment. In this pivotal role, you will play a key part in planning and delivering our innovative leadership and education programmes while contributing to the overall operations of our charity.

At SYLA, we are dedicated to addressing social and educational inequalities by empowering Black African and African Caribbean boys. Through our comprehensive character education, life skills training, and academic support, we nurture resilience and leadership skills that enable our young leaders and their families to flourish.

If you have a can-do attitude and a passion for supporting youth empowerment, we want to hear from you! Join our team and be part of a transformative journey.

To take on this exceptionally rewarding challenge, you will require:

• An understanding of the barriers faced by young people, particularly those from the demographics that we work with
• Experience working with children and young people
• Exceptional organisational skills with the ability to prioritise workload and take on a range of tasks in a fast-paced working environment setting
• Impeccable IT skills with the ability to confidently use spreadsheets, emails, and databases effectively
• Ability to communicate effectively with people at all levels in an organisation, work collaboratively as part of a team and liaise with external stakeholders in a professional manner
• Excellent oral and written communication skills
• Ability to work independently, showing initiative and delivering to tight deadlines
• Ability to understand and work with people from different cultures and backgrounds
• Ability to work flexibly and offer help to colleagues when needed
• Understanding of Data Protection and confidentiality
• High emotional intelligence, integrity and resilience
• Availability to work on Saturdays during term time

In return, you can expect:

• Flexible working including hybrid working
• 25 days annual leave (plus Bank Holidays), a bonus day on your birthday and discretionary company closure days between Christmas and New Year
• Pension with employer contribution
• Access to Employer Assistance Programme and wellbeing support
• A friendly, diverse, and supportive staff team and Board of Trustees

We are offering an initial 18 month contract for this post with the intention to make it permanent.

Job Description

See the attached Programme Officer application pack for full job description and person specification.

Closing date: 8.00am 22nd July 2025

We are looking to recruit a project coordinator to lead on 2 areas of our engagement work including embedding co-production across the wider children and families system and rolling out our refreshed WHAM Plan programme enabling young people to support their peers around emotional wellbeing.  There are also opportunities to support other existing project work within the youth engagement portfolio.

The Finance Officer together with the Treasurer and local finance coordinators will undertake tasks including:-

• Develop systems and enable finance tasks to be completed more effectively and efficient
• Manage Parish Finances using the software package ‘My Fund Accounting Online’ (training will be given) a web-based fund accounting software specifically designed for churches and charities
• Implement financial decisions made by the Trustees
• Place orders, make payments and produce invoices and run payroll. 

The Finance Officer will join our Support Services staff team in a pivotal role working with finance volunteers and overseeing day-to-day management of parish accounts and payroll.

• 22.5hrs per week (we are willing to consider beteen 18-25 hours per week, some home working and flexible hours).
• £13.50 - £15 (per hour dependent on experience and qualifications)

For details, please take a look at our Job Pack which includes an introductory letter, job description and person specification.

The Parish of Christ our Hope brings together 7 Church of England churches into a single larger parish.  We are developing our support structures to release church leaders to focus on local ministry and mission.

Finance Officer

Location: Crewe/Hybrid

Salary: £15,600 3 days a week (FTE £26,000)

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?

Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.

Wherever they may be in the world, they face violence, abuse, neglect and exploitation.

Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can.  As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind.

THE ROLE

Working as part of a small finance team you will process Railway Children UK’s expenditure and income transactions accurately and in a timely manner, including being responsible for the purchasing cycle on the accounts system, and support with the processing of income on the fundraising database. You will engage with all departments to ensure that they are supported and gain an insight into all aspects of the organisation.

WHO ARE WE LOOKING FOR?

A highly motivated individual who takes pride in the accuracy of their work, you will be able to work to deadlines and take the initiative on solving problems. This is a varied role, and the ideal candidate will be able to manage their workload effectively whilst maintaining communications with all their stakeholders.

Ideally, you will have experience of working in a finance team but if you have an interest in working in finance or experience of data processing, we’d like to hear from you.

You will take satisfaction in working collaboratively and being part of an organisation that creates sustainable change for vulnerable children and young people.  

 For further information about this post and working for Railway Children, including how to apply, please visit our website

Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.

What you will be achieving

As People Assistant, you will be supporting an established People and Culture (P&C) team to deliver an efficient and accurate P&C administration service across the Academy, ensuring that all P&C records are maintained properly. You will have some admin experience, which could be easily transferred to working in a P&C team. There will be opportunities to grow and develop in the role and get involved in wider cross-team working projects.

The People and Culture function forms part of the Directorate team. The team includes the Head of People and Culture, two People Business Partners and two People Assistants (including this role).

The wider Directorate team is responsible for supporting big annual Corporate Events. The team also supports and provides administrative support to the Chief Executive (CEO), President, Officers and Senior Leadership Team.

What you will be doing

• Supporting the People Business Partners in managing the recruitment activity. Recording diversity information after each recruitment round, ensuring it is available for annual analysis.
• Managing the new starter admin process, including conducting reference checks, induction meetings, and ensuring line managers follow the induction and probationary procedures.
• Undertaking P&C administration, including updating the HR employee database (Cezanne), P&C spreadsheets, preparing correspondence, and responding to external reference requests.
• Maintaining and updating information on the staff organogram and number of permanent/fixed-term posts on a monthly basis.
• Supporting the People Business Partner to prepare payroll administration and paperwork.
• Monitoring the sick leave and annual leave processes - escalating any potential issues to the People Business Partners and Head, as appropriate.
• Supporting the People Business Partners with any training administration, booking paperwork, and supporting training day coordination.
• Being the super user of the HR system.
• Updating any changes in the system, as and when needed.
• Supporting Academy away days.
• Supporting the People Business Partners in systems development work, as necessary.

What you’ll bring to the role

• The ambition to study towards CIPD level 3, or be studying towards.
• Experience of doing admin (within a P&C department would be an advantage).
• Some experience of dealing with people at all levels.
• Excellent IT skills, working with databases (experience with HR databases would be an advantage).
• Good literacy and numeracy skills

Benefits

• Salary progression framework.
• Hybrid and agile working.
• 29 days' annual leave, including Christmas closure dates, plus bank holidays.
• Regular organisation-wide Wellbeing Days.
• Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%).
• Life assurance.
• Vitality Private Medical Insurance, on completion of probation.
• SimplyHealth Cash Plans, on completion of probation.
• Season ticket travel loan (interest-free), on completion of probation.
• Cycle to work scheme, available on completion of probation.
• Family-friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work.
• Subscription to Headspace and Class Pass.
• Staff training to support your development, including EDI training.

For more information and to apply, please visit our careers portal.

Closing date: 5.00pm on Thursday 17 July 2025.

Interview dates: Thursday 24 & Friday 25 July 2025 (likely held online).

Harris Hill is working with a respected charity to recruit a Housing Officer to support the delivery of high-quality housing services across six residential sites, home to over 200 residents.

Salary: Circa £40,000

The role involves supporting residents through the application process, ensuring housing operations are compliant, and helping to maintain safe, well-managed properties. You’ll work closely with site staff, local authorities and the finance team to manage tenancy administration, rent processes, safeguarding and resident welfare.

Key Requirements:

• Housing or property management experience
• Strong administrative and organisational skills
• Excellent communication and customer service
• Understanding of benefits, safeguarding, and data protection
• Confident using databases and IT systems

This is a great opportunity for someone passionate about housing and resident wellbeing, looking to make a real impact in a supportive, purpose-driven environment.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the Department

Join our small but dedicated fundraising team, where no two days are the same! We play a vital role in driving forward the organisation’s objectives through a varied portfolio of income streams.

Our team oversees:

· Charity retail: managing and supporting our charity shops, which raises essential funds and increases our presence            in the community.

· Grants and trusts: researching and applying to charitable trusts and foundations, building relationships to secure                funding for specific projects and core costs.

· Administration of our grant-making foundation: carefully managing the processes that allow us to distribute                    grants and ensure compliance and transparency.

· Individual giving: creating engaging campaigns and communications.

· Staff fundraising: working closely with colleagues across the organisation to encourage, support and celebrate their            fundraising efforts.

About the Role

As our Fundraising and Grants Officer, you’ll play a pivotal part in generating income to advance Hillcrest Futures’ strategic goals. You’ll take the lead on researching and writing funding applications to trusts, foundations and statutory funders, as well as supporting wider fundraising campaigns and initiatives.

Hillcrest Futures provides a wide range of services in the areas of physical and learning disabilities, autism, and older people. Further services include supporting positive mental health and wellbeing, homelessness and drug, alcohol and recovery services.

We work in people’s homes out in the community and in temporary and supported accommodation providing support from one hour a week to 24 hours a day.

About You

Are you a skilled communicator with a passion for making a difference? Join Hillcrest as our new Fundraising and Grants Officer and help secure vital funding to support our life-changing work.

You will have:

· Excellent writing and research skills.

· The ability to build and maintain positive relationships with funders and stakeholders.

· Have strong organisational skills with attention to detail.

· Be a collaborative team player who can work across departments to meet shared goals.

· Have previous experience in fundraising, grant writing, or a similar role is desirable.

Your work will help ensure we can continue to make a real impact on the lives of the people and communities we serve.

You’ll join a passionate, friendly team working together to improve lives. You’ll have opportunities to develop your skills make meaningful connections and see the direct impact of your work every day.

This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.

Main duties and responsibilities

1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.

· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.

· Proactively engage with bereaved families through social media and other online platforms.

· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.

· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.

· Attend face to face events for bereaved families including family days and memorial events when needed.

· Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media

· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .

· Work with the Engagement Team to promote live session.

· Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families

· Assist with the recruitment and facilitation of Bereaved Families’ Panel.

· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

· Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes.

Provide other administrative support to the team as required.

Other:

Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.

The Senior Bid and Funding Officer is a new role for Involve as we seek to build the infrastructure to support the growth that we have experienced in recent years.  This role will sit within our Finance & Support Services function and will work alongside colleagues at all levels in the Innovation & Practice, Capacity Building & Standards and Advocacy & Communications functions to identify and provide compelling proposals in response to fundraising and tender opportunities. 

As Senior Bid and Funding Officer you will be responsible for identifying fundraising opportunities to bring forwards to the team for evaluation and coordinating the submission of returns ensuring high quality tenders are produced that meet the needs of funders and commissioners.  You will support function leads in monitoring fundraising outcomes and comparing to income generation targets, developing a database of funders and improving tender response processes to reduce the administrative burden of tender responses without compromising on quality.

Our ideal candidate will have experience of managing the tender return process in other organisations, either in a commercial or charitable sector environment. You will bring strong project management skills, be able to coordinate tender submissions to set deadlines and have an inquisitive mindset to enjoy researching opportunities and thinking creatively how Involve can meet funder requirements while also advancing our mission.

We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team. We are flexible but you must be comfortable with regular travel both for project work and for Involve team activities.  Must be able to travel to deliver work across the UK.

Please see our website for more details. 

Team: Data & Analytics

Location: Remotely, UK

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £42,750.72 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Data Integrity Officer:

• The Senior Data Integrity Officer is a key role in our Data & Analytics team and is responsible for managing Cat Protection’s supporter centric Extract, Transform, and Load (ETL) data loading system processes, ensuring timely processing, data governance compliance and following best practice.
• This role leads three Data Officers to improve our data architecture - increasing ingestion of data, building new import routines, improving and documenting dataflows and processes and automating as much manual processing as possible from numerous data sources.

About the Data & Analytics team:

• The Data & Analytics team are a department of 14 people in the Marketing & Income Generation directorate consisting of three sub-teams : data processing, data selections and data analytics.
• The data processing sub-team are responsible for importing supporter data into our main CRM from numerous different data sources and developing the import routines to do so, they are also responsible for data integrity; ensuring data is accurate and up to date, and maintaining our single customer and supporter view.

What we’re looking for in our Senior Data Integrity Officer:

• Significant experience working with a CRM system and database
• Experience of using ETL (extract, transform, load) import tools for example Blender
• Leading on projects to build and improve inward data flows and processes
• Proven experience of measuring and improving data quality, through development of documentation, validation rules and data cleaning
• Knowledge of fundraising CRM database for example Care, Dynamics or similar
• Excellent knowledge and understanding of data protection legislation including GDPR and PECR

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 14th July 2025

Video Screening: Late July 2025

Virtual interview date: August 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Video screening

3. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

About The Job

At the Centre for Sustainable Energy (CSE), we’re on a mission to tackle the climate emergency and end the suffering caused by cold homes. From community energy projects to national policy work, we support people and organisations across the UK to take practical action and shape a fairer, zero-carbon future.

We’re looking for a Senior IT Manager to help us deliver secure, sustainable and people-focused IT systems, and support more than 140 colleagues to do their best work. If you’re someone who thrives on solving problems, improving processes, and helping others feel confident with tech, this is a role where your skills can make a real impact.

The role

As Senior IT Manager, you will lead on all things IT across CSE and our subsidiary, Retrofit West CIC. From supporting staff day-to-day to managing our infrastructure and external support partner, you will ensure our systems are secure, fit for purpose, and evolving with our needs.

You will sit within the Finance & Operations team and be part of CSE’s Senior Management Team (SMT), working closely with our Director of Finance & Operations. While you won’t directly manage staff, you will collaborate with the Operations Officers and support colleagues across every part of the organisation.

Your responsibilities will include:

· Managing our internal IT systems, tools and infrastructure.

· Being the main contact for our external IT support provider.

· Supporting colleagues with advice, onboarding, and day-to-day tech issues.

· Acting as CSE’s effective Data Protection Officer (training provided).

· Maintaining cyber security and overseeing our Cyber Essentials compliance.

· Supporting our bespoke in-house databases and CRM systems.

· Advising on IT procurement and platform decisions.

· Contributing to business continuity planning and risk management.

· Promoting sustainability and best practice across IT operations.

· This is a practical, hands-on role where you’ll help us run smoothly, safely, and sustainably - while also contributing to longer-term planning and improvements.

Who you are

You are calm under pressure, process-minded, and focused on making things work better. You enjoy working across teams, finding simple solutions to complex problems, and supporting others to use technology with confidence.

You will bring:

· Experience managing IT systems, infrastructure and external providers.

· Working knowledge of GDPR and cyber security best practice.

· Familiarity with platforms such as Microsoft 365, SharePoint, and cloud services.

· Strong organisational skills and the ability to manage risk and prioritise effectively.

· A people-focused approach- patient, clear and collaborative.

What success looks like in this role

This role is central to keeping our systems secure, stable and supportive of colleagues across CSE. We are looking for someone who can confidently take ownership, work independently, and continuously improve how we deliver IT.

In the first 6–12 months, success might include:

· A clear, well-documented overview of CSE’s IT systems and infrastructure.

· Smooth and reliable day-to-day IT support across the organisation, with positive feedback from staff.

· Effective working relationship with our external IT provider, with clear processes and expectations in place.

· Cyber Essentials accreditation maintained and compliance confidently overseen.

· Risks, dependencies and continuity plans identified and managed.

· Practical support provided to colleagues across departments, especially around internal databases and platforms.

· Recommendations in place for any long-term system or hardware improvements.

We are looking for someone who can build on strong foundations, while helping us work smarter and stay secure as we grow.

About us

CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system - and we work with people, organisations and communities to help make that a reality.

Our team of over 140 staff brings together a wide range of expertise, from energy advice and community engagement to software development, data science and policy advocacy. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice.

We’re always looking for people who care deeply about social and environmental justice and who enjoy working collaboratively to make practical change happen.

What we offer

Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:

· Salary: £47,508 – £55,953 (Salary Grade I)*

· Pension: Ethical company pension scheme - 8% employer / 6% employee contributions

· Holiday: 25 days annual leave plus bank holidays

· Flexibility: TOIL (time off in lieu) for out-of-hours work, and flexibility to support work–life balance (role dependent)

· A commitment to supporting your career progression and continued development

· A range of staff-led groups, including our Employee Voice and EDI working group

Wellbeing:

o Health Cash Plan

o Life Assurance

o Enhanced sick pay

o Access to retail discounts and discounted breakdown cover

o Employee support programme

o Staff activities like yoga at lunch and a book club

Financial support & lifestyle benefits:

o Tech Scheme

o Cycle to Work Scheme (promoting sustainable commuting)

 A values-led workplace:

o Friendly, collaborative team culture

o Purpose-driven work that supports people and the planet

o We are a Living Wage Employer and a Disability Confident Employer

* The salary for the post will be on Scale I (£47,508– £55,953). Starting salary is expected to be at the lower end of the range with precise level depending on skills, relevant experience, and qualifications.  A suitably qualified and experienced applicant should expect to find themselves closer to the middle of the range following successful completion of their 6-month probationary period.  Subsequent movement is dependent on annual appraised performance against the defined job description for the post.

Our office is based in central Bristol, close to public transport links.

Our culture and values

At CSE, our values shape how we work together and with others. We look for these qualities in all our staff and expect them to guide day-to-day work and relationships. These include:

Commitment to CSE: Reflecting our charitable purpose, vision and strategic objectives in your work, and contributing to a culture where everyone feels welcomed, valued and able to belong.

Collaboration: Sharing knowledge and experience generously, valuing others’ contributions, and communicating with openness and respect.

Conscientiousness: Taking responsibility for your work, delivering to the best of your ability, and working to improve while caring for CSE’s resources and reputation.

Initiative: Looking for ways to improve outcomes, solve problems and try new approaches, while responding flexibly to change and supporting others to do the same.

Application procedure

To apply, please complete CSE’s application form, available at our website. We will also consider CVs (maximum 3 pages) accompanied by a supporting letter, if preferred. However, all applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description. CSE anonymises all applications prior to shortlisting.

Application deadline: 9am, Monday 28th July 2025

If you do not hear from us by the 6th of August 2025, please assume your application has not been successful.

Interviews:

Initial online interviews will take place during the week commencing Monday 4th August 2025.

Candidates invited to a second round will be interviewed in person at our Bristol offices during the week commencing Monday 11th August 2025. 

Applications should be sent:

By email to our jobs @ cse .org .uk email

By post to: Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH

If you require any reasonable adjustments to take part in the recruitment process (including alternate formats of materials or accessible meeting spaces), please let us know and we’ll be happy to accommodate your needs.

CSE is committed to being an inclusive, diverse and non-judgmental workplace. We welcome applications from everyone, regardless of background or identity. We particularly encourage applications from people whose experiences or communities are underrepresented in our organisation or the wider workforce - including people from racially or ethnically minoritised backgrounds, disabled people, LGBTQ+ people, and those from lower socio-economic backgrounds.

We know that people sometimes hesitate to apply for roles unless they meet every requirement. If this role excites you but you’re not sure you meet every single point in the person specification, we’d still love to hear from you.

Please note that at this time we do not require assistance from recruitment agencies.