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Database support officer jobs in new cross, greater london

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Top job
Spinal Research, United Kingdom (Hybrid)
£30,000 per annum pro rata
Seeking a Data Manager who will play a key role in how the charity manages and uses data to drive insight and impact.
Posted 1 day ago Apply Now
Closing today at 23:30
Operation Smile UK, Battersea (Hybrid)
£25,000 - £30,000 per year
Giving & Engagement Officer (Retention). Grow Donor Loyalty. Deliver creative, multi-channel campaigns that keep donors engaged for life.
Posted 2 weeks ago Apply Now
Closing in 2 days
Ella's, London (On-site)
£29,572 - £33,336 per year
Posted 1 week ago Apply Now
Architectural Heritage Fund, London (Hybrid)
c.£45,000 p.a., pro rata (c.£36,000 for 0.8 FTE) plus 8% pension contributions
Posted 2 weeks ago
Closing tomorrow
Ashby Jenkins Recruitment, London (On-site)
£32000 - £36000 per year
Posted 4 weeks ago
Closing in 7 days
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£40k per year
Posted 1 week ago Apply Now
MumsAid, London (Hybrid)
£46,350 per year
Seeking an experienced, target-driven and proactive fundraiser to join MumsAid, an award winning provider of Perinatal mental health care.
Posted today Apply Now
Closing in 4 days
CHEM Trust, London (Hybrid)
£33,288 per year
We need an experienced, brilliant fundraiser to help us protect wildlife and humans from harmful synthetic chemicals. Is this you?
Posted 1 week ago Apply Now
East End Community Foundation, Isle of Dogs (Hybrid)
£25,000 - £30,000 per year
Posted 3 weeks ago Apply Now
Page 5 of 10
United Kingdom (Hybrid) 3.1 miles
£30,000 per annum pro rata
Part-time (24 hours, 3 days per week)
Permanent

Using Anonymous Recruitment

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Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Job Description

Who are Spinal Research?

We are Spinal Research, the UK's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours, someone in the UK will become paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly. We fund groundbreaking research that will cure paralysis, ensuring people living with spinal cord injuries will get life-changing treatments.

The Role:

The Data Manager will be responsible for overseeing and managing the end-to-end processing of all supporter and organisational data. This includes the set-up and management of systems, ensuring data accuracy and integrity across multiple sources, and preparing information to support financial reporting. The role holder will also ensure the effective use of Salesforce CRM and other connected systems, while enabling teams across the organisation to use data to drive insight and impact.

This role will report into the Head of Operations and Strategy, providing guidance on data management, systems improvements and organisational effectiveness.

Responsibilities:

Data Management & Processing:

  • Manage the end-to-end flow of supporter and organisational data across all systems.
  • Collate data from multiple sources and prepare/upload into Salesforce CRM.
  • Ensure data is reconciled with bank statements to guarantee completeness and accuracy.
  • Carry out manual processing and preparation steps required for accountants and financial reporting.
  • Maintain data quality and integrity across all systems and databases.

Systems & Integration:

  • Oversee the access, security, and effective use of Salesforce CRM, payment platforms and third-party systems.
  • Map and align data across platforms to ensure correct integration and reporting.
  • Identify, resolve and prevent system or data flow errors.
  • Support the Head of Operations and Strategy in implementing new systems or improvements.

Data Analysis & Insight:

  • Provide accurate data analysis and insights to support strategic decision-making.
  • Build dashboards and reports in Salesforce and other tools to support fundraising, research and operational teams.
  • Identify trends, patterns and opportunities to increase organisational effectiveness.
  • Act as the central point of expertise for data queries across the charity.

Team Support & Development:

  • Support colleagues across teams to understand, use and manage their data effectively.
  • Provide training and guidance on dashboards, reports, and data best practices.
  • Share knowledge and recommend improvements in processes, data capture and reporting.
  • Ensure compliance with data protection and GDPR in all areas of work (working alongside the Data Protection Officer).

Skill Set Requirements:

  • Proven experience in data management, CRM administration or a related role.
  • Strong knowledge of Salesforce CRM (or similar CRM systems), data processing and reporting.
  • Excellent analytical skills, with the ability to extract insights and translate them into actionable recommendations.
  • High level of accuracy and attention to detail in managing complex datasets.
  • Strong organisational and problem-solving abilities.
  • Experience in financial data reconciliation and reporting preparation is desirable.
  • Proficiency in Microsoft Office Suite (particularly Excel), SharePoint and other relevant tools.
  • Knowledge of data protection and GDPR best practices.
  • Ability to manage multiple systems, integrations and workflows simultaneously.
  • A proactive and adaptable approach, with excellent communication and interpersonal skills.

Benefits:

  • A four day working week
  • Five weeks annual leave plus bank holidays (adjusted for part-time staff).
  • Flexible working, with core hours between 10am–4pm.
  • Hybrid remote working (1 day a week expected in the office).
  • Private health insurance cash plan.
  • 8% pension plan.
  • Cycle to work scheme.
  • Onsite gym in office.

How to apply

If you would like to apply and join our energetic team at this exciting time, please submit your CV and a covering statement (no more than two pages) outlining your interest in the role and why you believe you are a good fit.

Commitment to diversity and inclusion

Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.

Posted by
Spinal Research View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 09 September 2025
Closing date: 30 September 2025 at 12:23
Tags: Fundraising, IT, Business Development, Operations, Digital, Business Intelligence, Data Analysis, Data Entry, Data Protection, Database Management, Information Management, Insights, Research, Governance / Management

The client requests no contact from agencies or media sales.