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With oversight by the Director of Science and Regulatory Affairs, you will support the collection, preparation, organisation, and use of the Science team’s key information resources which contribute to ensuring that our work and external communications are underpinned by accurate and robust evidence.
You will support the Science team in inputting to marketing and fundraising efforts as well the preparation of press releases and other forms of external communication. Your work will contribute to ensuring that the organisation’s advocacy, media and supporter communications are based on accurate, evidence-based science.
You will also work with the organisation’s press and media function to help maintain the quality of media coverage relating to animal testing and animal-free science. In collaboration with colleagues, stakeholders, and partners you will work to support research and contribute to the production of high-quality scientific material which can be used to advance the agenda to end all animal testing, including through the provision of the organisation’s digital education service.
Key responsibilities:
- Support the preparation, organisation, and maintenance of key Science team information resources which underpin our work and provide support for their use across the organisation. This includes responsibility for maintaining a well-organised central knowledge base to ensure our work is easily tracked, accessed and referenced.
- Support and input into research and contribute to the production of high-quality scientific material, including briefings, reports, presentations, posters, and summaries of the latest developments to support the Science team’s work. Contribute to the preparation of accurate and timely press releases and support increased media coverage for our organisation.
- Support the preparation and maintenance of up-to-date briefings for internal and external use on emerging trends and latest developments in non-animal approaches, as well as helping to maintain the organisation’s specialist expertise in key regulatory toxicology topics.
- Contribute to raising awareness across the organisation on animal testing issues and the work of the Science team.
- Provide support to the Director, and Deputy Director, of Science & Regulatory Affairs on regulatory toxicology and other scientific issues, as required.
- At the request of the Deputy Director of Science & Regulatory Affairs, undertake any other duties consistent with this post.
Personal attributes needed for this role are: Essential Skills and Personal Qualities
- Ability to assimilate scientific information and describe it this succinctly and with clarity for the lay person.
- Ability to search for, select and critically analyse large amounts of scientific information.
- Excellent interpersonal and team-working skills.
- Excellent written and verbal communication skills, including presentation skills.
- Ability to work flexibly and independently as required.
- Excellent organisational skills including an ability to prioritise and manage multiple tasks with clear attention to detail.
- Strong commitment and ability to build strong, mutually beneficial relationships with colleagues across the whole organisation.
- Good working knowledge of Microsoft Office packages.
- Commitment to animal protection and support for the vision, mission and values of Cruelty Free International.
Experience and Knowledge
- Experience of animal testing and/or non-animal methods.
- Demonstrable experience of delivering on research projects.
- Excellent track record of assimilating scientific information, drafting accurate and robust scientific reports and briefings, as well as web copy and articles.
- Experience of presenting complex scientific information to internal and external audiences at events and meetings.
- Experience of digesting complex technical information to advise colleagues and external partners.
- Experience of successful networking with external colleagues, stakeholders and partners.
Education and Professional Qualifications Required
- Post or graduate qualification in the biological or chemical sciences or qualified by relevant work experience.
Desirable Criteria
- Experience in regulatory affairs and/or toxicology.
- Familiarity with regulations governing toxicity tests, particularly for chemicals and pharmaceuticals.
- Familiarity and personal interest in opposition to animal testing.
- Familiarity with the charitable and not-for-profit sector.
- Interest in science communications
Applications are to be emailed and must include a current CV and a written statement of not more than 400 words that demonstrates suitability for the role.
The client requests no contact from agencies or media sales.
Membership Lead
We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.
As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.
Position: Membership Lead
Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.
Hours: 37.5 hours per week (full-time), Monday to Friday.
Contract: Permanent
Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.
Closing date: Wednesday 28th May 2025
About the role:
This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.
Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.
The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment.
They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation.
This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission.
Key details:
- Reporting to: Head of Communications & Membership.
- Permanent contract, start date immediate.
- Hybrid working model with a minimum of three days per week attendance at our London office.
Key areas of responsibility include:
- Conduct research to identify and understand potential new member organisations in the tea supply chain.
- Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals.
- Represent ETP in meetings with prospective members to articulate the value of joining the partnership.
- Drive new member onboarding, ensuring a seamless and effective process.
- Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses.
- Conduct regular check-ins with members to understand their needs and priorities.
- Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends.
- Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board.
- Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
- Oversee data collection processes, including compliance with the organisation’s membership criteria.
- Support the identification of potential partnerships to bolster fundraising and broader impact.
- Monitor trends and opportunities in the sector to inform strategic priorities and member engagement.
- Develop compelling marketing and communication materials tailored to potential members.
- Collaborate with the Communications team to ensure consistent and impactful messaging.
- Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
- Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs.
- Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging.
- Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals.
About you:
- Approximately 10+ years experience in a Membership role.
- Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
- Strong communication, engagement and interpersonal skills
- Proven ability to positively interact, engage and influence at all organisational levels including with senior management
- Proven experience of membership acquisition and retention
- Strong understanding of membership organisations
- Proven experience of successfully pitching new approaches to prospective members
- Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains.
- Excellent presentation, listening and negotiation skills.
- Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset.
- Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision.
- Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events.
- Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail.
- Willingness and ability to travel both within the UK and internationally as required for the role.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications.
- Experience delivering client-focused solutions to private sector needs within a mission-based organisation.
Desirable:
- Experience with design tools, including the Adobe Creative Suite.
- Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations.
- Account management or similar business experience in the FMCG sector or similar environment.
- Knowledge of corporate social responsibility in supply chains.
To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.
About the organisation:
Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.
The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.