Delivery officer jobs in london
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
This is a terrific opportunity to lead Muscular Dystrophy UK’s public affairs strategy, driving meaningful change for people living with muscle wasting conditions across the UK. You will be responsible for shaping and delivering our political engagement work, ensuring our voice is heard by all four governments.
In parallel, you will lead our social inclusion policy agenda, initially focusing on improving financial security for people with muscle wasting conditions, with scope to expand into broader inclusion-related policy areas over time.
You’ll build strong relationships with politicians, civil servants, voluntary sector organisations, and other key stakeholders to grow our influence and impact.
Working collaboratively across departments – including Policy and Campaigns, Research, Services and Support, Communications, Fundraising, and our devolved nations leads - you’ll help deliver key strategic objectives. Reporting to the Director of Policy and Campaigns, and line managing the Policy and Public Affairs Officer, you’ll play a vital role in driving change and improving lives.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Head Office, London, SE1 (with flexibility for homeworking with regular travel to Westminster)
Closing date: Sunday 2nd November October
Interview dates Tuesday 11th and Wednesday 12th November
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
About Chance to Shine
We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.
It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.
Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.
About the role
It is an exciting time to join Chance to Shine as we grow our scale and deepen our impact with the aim of reaching 1 million young people annually by 2028. Broadening our community of supporters and growing our income is vital to achieving this strategy and the role of Events Manager is critical to this growth.
This role would suit an energetic and ambitious events professional, who is able to bring a structured and collaborative approach to deliver a demanding programme of events to the highest standard. With the support and guidance of the Head of Fundraising, CEO, and Board of Trustees, this is an exciting opportunity to take on a career defining role in an exceptionally well regarded and well run charity.
Job Description
Purpose:
- Overall responsibility for the delivery of Chance to Shine’s events, ensuring each event is executed to the highest standard.
- To lead the planning, budgeting, sales and delivery of fundraising events at Chance to Shine ensuring each event maximises income and profit for the charity.
- To develop an events strategy to maximise income from fundraising challenge events.
- To build positive relationships with charity VIPs and ambassadors, ensuring they are fully briefed at each event.
- To manage the Events Officer.
Key Responsibilities
Event Management
- Project management of a full programme of events including cultivation dinners, annual awards receptions, and major fundraising events.
- Lead on selling Chance to Shine events to new and existing supporters, maximising income through ticket/table sales, auction and raffle income, and sponsorships.
Event Planning
- Lead on the concept and design of new fundraising events.
- To develop and regularly review an organisational events strategy focused on maximising income and return on investment for the charity.
· To develop annual budgets, forecasts and plans for all event income to feed into the wider fundraising budget.
· To have specific responsibility for the events budget within Chance to Shine Enterprises (CTSE), the trading subsidiary.
Relationship Management
- Broaden supporter networks and build a community of event supporters through networking, introductions, and working with the wider fundraising team to cross sell events and maximise income.
- Build relationships with existing and new event partners including; charity ambassadors and event hosts, venues, auctioneers, auction/raffle supporters, silent auction partners, and value-in-kind partners/sponsors.
- To lead on supplier relationships.
- To work with and manage senior volunteers to develop, plan and deliver major fundraising events.
Beneficiary and challenge events
- To build relationships with high value event partners and supporters who are raising funds on behalf of Chance to Shine, providing support as needed.
- To provide guidance to the Events Officer to maximise income from challenge events and community/third-party events.
- To work with the Corporate Partnerships Manager to integrate fundraising challenge events into our corporate partnership offer.
- To develop and implement a strategy to grow income from challenge events.
Line Management
· To line manage the Events Officer.
Other
· To engage Trustees, SMT and colleagues to support partnership opportunities where appropriate.
· To maintain up to date Raisers Edge records relating to event attendees and partners.
· To represent the charity at external events as appropriate.
· To assist with other fundraising tasks as required.
· To lead on the contracts process for event partnerships, liaising with the Director of Finance & Resources and external legal support as required.
· To ensure fundraising events are delivered in a safe and professional manner including responsibility for risk assessments relating to fundraising activity and events.
· To ensure all areas of events fundraising comply with sector and charity regulations and best practice
Key relationships
The job holder will liaise with:
· Chief Executive and the CTS Senior Management Team
· Fundraising team
· Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams
· Supporters, prospective supporters, ambassadors and suppliers
· Chance to Shine Enterprises Board
· Trustees and Development Board members
· Event volunteers
Person Specification
Essential experiences and competencies:
· Educated to a degree level or equivalent
· Minimum five years’ experience in an events or fundraising team
· Experience of developing and managing budgets
· Excellent communication skills, both written and verbal, including strong inter-personal skills
· Line Management experience
· A demonstrable passion and connection to the mission of Chance to Shine
Essential traits and drivers:
· Initiative to build, plan and deliver targets with a strong motivation to succeed.
· Professional, flexible and comfortable dealing with stakeholders at all levels.
· Enthusiastic and tenacious.
· Effective influencing and negotiation skills.
· Good team player.
· Strong attention to detail.
· Able to cope under pressure and work to tight deadlines.
· Able to work extended hours to support events as required (TOIL will be available)
· Able and willing to travel throughout the UK
Desirable experiences and competencies:
- Experience of Adobe InDesign (desirable)
- Experience of CRM / Fundraising database (desirable)
The client requests no contact from agencies or media sales.
South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education.
We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.
Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.
South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners.
At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work.
Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.
We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms.
Commitment to Equality, Diversity & Inclusion
SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.
SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!
Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace.
Further Information
To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below. You can also download our five-year strategy below to help you understand more about our vision for SBSU.
Process
To apply, you will need to:
- submit a copy of your CV
- submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
- answer some questions relating to your eligibility for employment.
- provide some details about your individual identity (not mandatory)
Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration.
The job description and person specification can be found in the recruitment pack which can be downloaded below.
Applications should be submitted electronically via the link above. The closing date for applications is 9:00am on Monday 3 November 2025. Interviews for this role are likely to take place week commencing 24 November 2025.
Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.
The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application.
Accessibility
We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.
The client requests no contact from agencies or media sales.
Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. Welcoming over 100,000 visitors annually, our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, through worship or our volunteer service. The core task of Guildford Cathedral is worship. Daily and Sunday choral services are the backbone of our work. The Cathedral is led by the Dean with the Cathedral Chapter which is akin to a Board of Directors and charity trustees.
We are now seeking an Events Virger to join our team and play a vital role in supporting the Cathedral’s worship and events programme.
The Role
As Events Virger, you’ll be instrumental in ensuring the smooth running of services and events. Your responsibilities will include:
- Preparing and resetting the Cathedral for services, concerts, and special events. Assist with the setting up and removal of all content and furnishings requested for this activity.
- Opening and closing the Cathedral on a rota basis.
- Ensure the efficient cleaning of the Cathedral with effective use of time and materials and without the need for supervision (the team of Virgers are responsible for all the Cathedral cleaning).
- To be on duty, in accordance with the rota, on Sundays, Festival Days and other occasions, in addition to other routine duties.
- Maintain vestments, altar furnishings and vessels and prepare them for all Services.
- Operating sound and lighting systems as needed.
- Support and assist Chaplains, Guides and other volunteers as required.
- Safeguarding donations and collections.
What We’re Looking For
We’re looking for someone who brings:
- GCSE-level education and previous experience as a Virger.
- A sense of the value of well-ordered worship and its contribution to the Cathedral’s wider ministry and outreach.
- Strong communications interpersonal skills.
- IT competence and administrative skills.
- Flexibility, reliability, and the ability to work independently and under pressure.
- Physical fitness to handle lifting and moving tasks.
- A team player, holding the personal qualities necessary to work well with the other members of the Cathedral team, both paid and volunteer.
- A communicant member of the Church of England.
- Willingness to undertake training, including First Aid at Work.
Desirable:
- Experience of the coordination and delivery of events.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations Manager is a senior leadership role with Home-Start Wandsworth, responsible for overseeing the operational effectiveness of the organisation. They will work closely with the Managing Director, and other members of the leadership team, to ensure the success and long term sustainability of the charity.
The role oversees the operational functions of the charity including HR, IT and Finance, as well as support of service development projects. The role also requires project management of grant applications, delivery and reporting, and plays a pivotal role in shaping how we measure, communicate and enhance the impact of our work. This is a strategic and hands-on leadership role.
Key Responsibilities:
Leadership
To work collaboratively with the Managing Director and other senior leaders to
● deliver the objectives of the organisation.
● develop our services & ways of working to ensure the charity’s long term sustainability.
● engage and motivate the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to.
● work closely with the Family Support Manager, to ensure our data needs are aligned with our Impact Measurements.
● contribute to strategic planning and collaborate with external advisors on specialist projects as required.
Operations
● Oversee the implementation and development of operational policies and procedures, including GDPR, HR, Finance and IT.
● Ensure the systems, processes and policies the team are using are understood and working effectively and that ways of working are compliant with all current policies, or recommend changes as relevant.
● Manage the operations and ensure efficient use of resources.
● Manage the budget, reconciliation and year end accounting processes.
● Lead on operational projects and oversee office administration, tech support and premises management.
● Lead on Quality Assurance requirements related to operational delivery.
● Manage data collection and evaluation across multiple platforms including charity log.
● Produce tailored reports and insights for funders, Trustees and partners.
● Manage outsourced contracts.
Organisational Development
● Lead on service development projects to support agreed strategies, priorities and commitments, working with other members of the team as relevant.
● Explore/recommend other service developments that would benefit the organisation by engagement with other Home-starts and relevant organisations.
Grant Management
● Work closely with the Managing Director and Fundraising function to project manage grant and trust applications, deadlines and progress reports.
● To ensure effective monitoring of all grant & trust commitments & deliverables, liaising with other members of the team as appropriate.
● Deliver a regular report to the Board on performance against grants and trusts.
Team Management
● Provide direction to the Business Support Administrator to enable effective and efficient running of the organisation.
● Manage staff and freelancers according to the Home-Start Wandsworth procedures, policies and values.
● Support effective management of any non home visiting Volunteers supporting the organisation’s work.
Line Management:
● Business Support Administrator
● Data specialist (freelance)
Knowledge, Skills and Experience:
● Strategic thinker with the ability to manage multiple projects and priorities
● Proven experience in operations management
● Experience in financial management essential and using Xero is desirable
● Strong knowledge of service evaluation and data analysis
● Management experience of small/medium teams
● Solutions focussed team player
● Excellent written and verbal communication
● Flexible and adaptable to change
● Excellent organisational and project management skills
● Experience of using Charity Log or other database management systems.
● Knowledge of GDPR legislation
● Experience of Board level reporting against objectives and/or data led reporting
● Experience of working in the non-profit or community support sector is desirable
The client requests no contact from agencies or media sales.
Location: Rochester Airport, Kent
Department: Communications
Salary: £45,000 - £50,000
Hours: Full Time, Monday to Friday, 37 hours per week
Contract Type: Permanent
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Main Purpose of Role:
As Head of Media and PR, you will be a master of effective public engagement communications and storytelling, and a key member of our talented and ambitious Marketing and Communications Team. You will lead on the implementation of our Media and Public Relations strategy and be responsible for its effective delivery and ongoing integration into our wider MarComms strategy, Income Generation, Marketing and Communications Directorate (IGMC) and wider long term organisational strategy. Our directorate’s overall goal is to generate and inspire the support we need to continue saving lives every day across Kent, Surrey and Sussex now and into the future.
Inclusion and Diversity:
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.
We reserve the right to close the position early if the role is filled.
Benefits package is correct at the time this advert was published.
Benefits: 25 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Group Personal Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Development opportunities
REF-224 409
About Us
Unfold is an established local charity, supporting young people and families in Westminster and Kensington and Chelsea to get where they want to be, identifying and achieving their goals through mentoring and peer support.
For over 35 years, we have been supporting people who face social injustice, from families seeking asylum and young people excluded from school to women rebuilding confidence after hardship. Our programmes are rooted in empowerment and inclusion, led by trained volunteers who mentor, listen, and champion change.
Last year, we supported over 450 women, young people, and families, and with our team now 19-strong, we’re growing our reach, our partnerships, and our impact.
About the Role
We’re looking for a Volunteer & Communications Coordinator who believes in the power of people and storytelling.
This is a role for someone who’s passionate about community and inclusion, and who can bring both heart and strategy to the way we recruit, train, and celebrate our volunteers.
You’ll lead the development of our volunteer and communications strategy, ensuring our work is inclusive, rooted in social justice, and reflective of the communities we serve. From recruiting and training new mentors to telling powerful stories that shift narratives, this is a role where people skills meet purpose.
You’ll:
- Build meaningful partnerships with community organisations, universities, and employers to grow a diverse volunteer base.
- Oversee each step of the volunteer journey, recruitment, training, and recognition, ensuring every volunteer feels supported and valued.
- Shape Unfold’s digital presence and social media, amplifying Global Majority voices and sharing stories that inspire others to get involved.
- Work collaboratively across programmes to strengthen processes, maintain accurate data, and embed rights-based practice.
About You
You’ll bring:
- Excellent written and verbal communication skills and a confident, engaging style.
- Strong organisational ability - able to manage multiple priorities.
- Good data management skills and attention to detail.
- Understanding of the volunteer sector and enthusiasm for supporting families and young people to thrive.
- Experience in marketing or external communications, including managing social media and creating materials in Canva or similar tools.
- Ability to create compelling case studies and campaigns, and working with tools such as Mailchimp/
If you’re a storyteller with a social purpose who can bring warmth, structure, and creativity to a growing organisation, we’d love to hear from you.
Why Join Us?
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
- Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
- Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups

The client requests no contact from agencies or media sales.
The Charity and The Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
I am here to lead Scotty’s outreach to bereaved military families — helping more people find, trust, and access our support by creating a visible, welcoming, and engaged community.
I am accountable for:
- Developing and delivering Scotty’s Outreach strategy, aligned with the charity’s long-term vision and growth targets.
- Leading the development of a new in-house team, ensuring strong performance, alignment, and support across all outreach activities.
- Achieving our beneficiary reach and engagement targets, including community growth, email sign-ups & engagement, social reach, and event/webinar attendance.
- Ensuring all outreach activity is sensitive, on-brand, and audience-focused, particularly in the context of bereavement and the military community.
The key responsibilities of this role are:
- Shape and deliver the Outreach strategy to engage bereaved military families across the UK, helping us to a) reach more bereaved families, and b) maintain regular engagement with those families.
- Lead and support the development of the Outreach squad as it grows.
- Plan and oversee delivery of digital and offline outreach activity, including social media, email marketing, website content, printed publications, and event promotion.
- Initially take responsibility for the delivery of outreach activity (except social media) until the squad grows.
- Ensure strong audience insight, segmentation, and tone of voice in all comms.
- Set and report on performance metrics to the CEO, SLT, and Trustees.
- Work closely with internal teams, especially our Service Delivery, to align comms and campaigns with our Programme goals, and to ensure we sensitively engaged with the bereaved military community.
- Uphold the Scotty’s tone and brand across all outreach activity — adapting to the needs of a sensitive, bereaved audience.
The 3-month goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Finalise the Outreach strategy with the CEO, including key audience segments, platform focus, and performance metrics.
- Begin recruitment of the Outreach Squad (Social Media Exec to start, subject to funding confirmation).
- Produce and maintain a 90-day content and campaign plan, working closely with other teams.
- Establish baseline data for outreach KPIs and set up regular performance reporting.
- Picked up accountability for beneficiary marketing-related tools such as email, website, social etc.
The 6-month goals for this role are:
- Support the recruitment and onboarding of the Social Media Exec (TBC).
- Have created audience journeys and set up systems (CRM) to mirror them.
- Launch first targeted outreach campaigns focused on increasing awareness and sign-ups to services, particularly SMILES and SUPPORT programmes.
- Begin the repositioning journey for Scotty’s brand, working alongside PR & Comms and the CEO.
- Strengthen working relationships with Service Delivery to ensure handovers from outreach to support are smooth and consistent.
- Launched a regular programme of beneficiary focused comms including monthly email, annual magazine, daily social content.
The 9-month goals for this role are:
- Demonstrate progress against outreach KPIs (e.g. increased social reach, community email sign-ups, beneficiary engagement).
- Deliver a successful cycle of outreach to support 2+ SMILES or SUPPORT campaigns/events.
- Complete internal and external review of what’s working in outreach — optimise content, messaging, and tactics accordingly.
- Refine and relaunch Scotty’s beneficiary-facing email comms strategy to improve open and click-through rates.
- Begin developing a 12-month Outreach roadmap for Year 2, including content themes, campaign ideas, and team development needs.
Skillset and Experiences Required:
Marked as D (Desirable) or E (Essential)
· Experience in leading marketing or engagement strategy - E
· Team leadership and people management experience - D
· Proven track record of delivering audience growth and engagement - E
· Strong understanding of digital channels (social, email, content) - E
· Experience working in a charity, community-focused or purpose-driven role - D
· Experience with campaign planning and performance reporting - E
· Ability to write and oversee content that is clear, warm, and sensitive - E
· Familiarity with bereavement support, the Armed Forces, or similar sectors - D
· Proficient in using data to inform strategy and optimise campaigns - E
· Comfortable working with autonomy and initiative in a remote environment - E
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Senior Manager, Retention and Engagement
Contract type: Permanent, Full Time (35 Hours per week)
Location: London, UK.
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person
Salary: £48,867 – £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.
About the role
As our Senior Marketing Manager - Retention & Engagement, you will strategically lead the team responsible for the £34 million existing supporter income stream and work closely with and the wider Supporter Marketing Team and teams across Communication and Fundraising to maximise Supporter Lifetime Value.
In this role, you will:
- Own and deliver the strategic priorities for Supporter Engagement and Retention, holding accountability for the £34 million income target and the maximisation of Supporter Lifetime Value.
- Provide direct line management to a team of five specialists, leading the strategic prioritisation and delivery of the entire retention portfolio (Appeals, HV, Email, Stewardship, Magazine).
- Lead the annual and long-term budget planning process, driving accurate forecasting and optimal resource allocation for the retention function.
- Design and champion the omnichannel Supporter Journey roadmap, ensuring a unified, personalised experience that strengthens supporter loyalty and engagement.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Retention Strategy & Income Accountability: Proven track record of managing a significant income stream from existing supporters, demonstrating success in reducing attrition and growing supporter lifetime value.
- Leadership & Budget Mastery: Experience in leading and managing a small, high-impact team of specialists, coupled with expertise in annual budget planning, forecasting, and reforecasting.
- Engagement & Digital Expertise: Deep expertise in developing and optimising complex supporter loyalty programmes and automating multi-channel journeys, including proficiency in email marketing.
- Collaboration & Influence: Exceptional interpersonal and influencing skills with the ability to build strong senior-level relationships and drive alignment across Fundraising and Communications teams.
Although not essential, we’d prefer you to have:
- Experience managing or overseeing Mid-Value Donor strategies within a mass-market context.
- Prior experience working in the Non-Profit or International Development Sector.
- A professional CIM/IDM Qualification (or equivalent).
Closing date: Applications close 12:00 PM UK time on 3rd November Interviews are expected to take place week commencing 10th November.
How to apply: Click Apply to upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about youth work with leadership experience? We are looking for a Director of Youth Work to provide effective leadership and management for the Youth Work team within FAST London. The Director of Youth Work will sit in the Leadership Team, working in collaboration with the CEO and youth workers to ensure FAST’s overall strategic objectives and desired outcomes are met.
Who we are
FAST London (FAST) is a Christian youth charity based on the Patmore Estate focused on supporting 10–19-year-olds from deprived backgrounds in Battersea and South Lambeth. Our mission is to help young people succeed by creating safe spaces and providing diversionary and inspiring activities that develop resilience and inspire hope in efforts to achieve this. We build relationships with young people by engaging with them in environments where they feel most comfortable whilst doing activities they love. Once relationships are developed, we work with young people and stakeholders to overcome challenges and unlock potential.We also provide opportunities for young people to explore the Christian faith as we believe it transforms lives. We serve people without regard to their religion or ethnic background.
Context for this role
This is a pivotal moment for FAST, as the need for our work has grown significantly. More young people are falling into poverty and struggling in school, making our mission more urgent than ever.
Although capacity remains a challenge—especially with a 60% reduction in public youth programmes over the past decade (YMCA, 2020)—we continue to grow strong, engaging over 400 young people annually.
Our desire is to build and sustain a healthy youth organisation that delivers excellent and vibrant youth work. We aim to make a lasting difference in young people’s lives and to cultivate a team of empowered, well-equipped staff who love what they do.
To achieve this, expanding our team is essential. We are seeking someone with experience in delivering and leading youth work, as well as insight into developing a healthy organisation. The ideal candidate will bring a passion for driving meaningful results, a strong work ethic, and strategic thinking.
We would love to hear from you if you:
Qualities and Attributes
- Are a committed Christian who loves young people with a heart for the most vulnerable and hard-to-reach
- Have excellent interpersonal and communication skills that inspire confidence and develop a culture of excellence.
- Are an experienced manager, with an ability to grasp detail and translate ideas into strategies and deliverable outcomes.
- Are highly organised, adaptable, problem solver with a focus on results.
- Can think systematically with knowledge of systems and governance of systems
Experience
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Have experience delivering frontline youth work in group sessions as well as one-to-one mentoring- experience delivering football projects is ideal
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Have experience managing projects and a track record for developing the systems, quality assurance that support organisational excellence;
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Have experience of managing Safeguarding and Risk within an organisation.
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Have experience in finance and managing budgets
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Have experience of project design, development and evaluation
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Have experience of working in senior leadership in an organisation and a track record of driving strategic vision to reality
This post is subject to an occupational requirement that the holder is a practising Christian male under Part 1 of Schedule 9 to the Equality Act 2010.
Please send a covering note (maximum two pages) answering the following questions:
1. In what ways has your faith influenced your personal and professional life? How would it influence your role at FAST?
2. Can you describe a challenging young person you have supported? What were the challenges, and how did you support them?
3. Can you share an example of a difficult project you managed? How did you approach it?
The client requests no contact from agencies or media sales.
We are recruiting for a Regional Legacy Giving Manager on a full-time basis, working 35 hours per week. This is a fixed-term maternity cover contract lasting for 12 months.
As our Regional Legacy Giving Manager for the South, you’ll be responsible for managing and motivating a high performing team of Legacy Giving Officers and Legacy Partnership Officers.
You’ll be tasked with managing team development, setting and monitoring KPIs, overseeing the delivery of a variety of supporter led activities and will have the opportunity to lead on strategic relationships and project management.
This is your chance to play a pivotal role in generating essential funds that drive our mission forward, supporting those living with dementia, funding ground-breaking research, and campaigning for change. If you are seeking a people management opportunity within a supportive and experienced team this could be the move for you. with will suit someone looking to expand their knowledge of this vital type of fundraising and who is interested in leading a geographically dispersed team.
Interviews for this role have been provisionally scheduled for Wednesday 5th and Thursday 6th November.
About you
Joining us, you’ll have experience of managing events, ideally in a charity fundraising environment. You’ll have a proven track record of meeting or exceeding targets, with the ability to manage and motivate your team to do the same. Crucially, you’ll also be able to analyse data and information to make objective decisions.
- Experienced in fundraising or team management and motivated by our cause.
- Eager to expand your experience and develop in fundraising.
- Skilled in monitoring and understanding targets and performance.
- Motivated to meet and exceed targets, both financial and in service delivery.
- Confident and capable communication skills; verbal, written and presenting publicly.
- A good relationship builder and negotiator.
- The independence and self-motivation to work remotely.
This is a home-based role based but ideally you would live in the South of England or Wales. You must be able to travel and have the flexibility to meet key stakeholders and attend events as well as internal meetings at our flagship offices.
What you’ll focus on:
- Direct line management of regionally based Legacy Giving Officers (LGOs) and Legacy Partnership Officers (LPOs) and leading them in co-ordinating the delivery of legacy events and stewardship activities, alongside developing our Will offers and engagement with legal firms.
- Meeting agreed annual targets for both legacy gifts and Will offer metrics across five regions.
- Developing and delivering the stewardship plan ensuring ongoing engagement with supporters who are interested in leaving a charitable gift in their will by upgrading and converting through the legacy cycle: enquirer, considerer, intender, pledger.
- Providing statistical and narrative reports on Team South’s legacy activity each month and as otherwise required.
- Delivering appropriate legacy fundraising awareness training to staff where this upskilling will lead to supporter referrals for the legacy pipeline.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion UK is looking for an ambitious senior fundraiser, with a track record of securing five- and six-figure major gifts, to join our UK Major Giving team and significantly increase our income from high-net-worth individuals, in order to support the people we serve.
You will have the opportunity to work in an international environment, create an impact in a crucial area of fundraising for our organisation’s future, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.
If you are a skilled relationship-builder with a track record of raising significant major gifts from high-net-worth individuals and a strategic mindset, we’d love you to join our small, friendly team.
Background Information and Purpose of Post
As part of our ambitious plans to significantly increase private fundraising, we are looking for a new strategic direction in securing relationships with and income from high-net-worth individuals.
The Philanthropy Specialist at Humanity & Inclusion UK is a new senior fundraising position with responsibility for planning, identifying, cultivating, and managing major donor relationships to secure significant funding, in line with the new global Major Giving Strategy 2026 - 2030.
The purpose of the post is to:
· Develop and deliver HI UK’s strategy for high-net-worth individuals.
· Lead on the new Capital Campaign, 2026-2030, for HI UK.
· Work closely with high-net-worth individuals, family offices, and family foundations to develop high-value philanthropic partnerships and ensure sustained, long-term support.
· Secure five- and six-figure major gifts from a diverse and sustainable base of major donors.
· Develop your own prospect pipeline and provide excellent cultivation of your prospects to produce committed, long-term donors.
· Manage existing partnerships and donors to a high standard.
· Report to and collaborate with the Global Specialist in Major Giving (based in the UK) on the delivery and implementation of your own ambitious philanthropy strategy for HI UK, in line with UK and Federation priorities.
Main Duties and Responsibilities
Strategic Partnerships
You will have responsibility for developing a new strategy for high-net-worth individual support and you will lead the delivery of this strategy to secure high-value philanthropic partnerships under the responsibility of the Global Specialist in Major Giving.
Capital Campaign
Our new Capital Campaign will be an invaluable tool for you in developing funding from high-net-worth individuals in the UK. You will lead on its launch and recruit a Campaign Committee, stewarding them to deliver results.
Relationship Management
You will lead on the development and stewardship of long-term relationships with high-net-worth individuals, family offices, and family foundations.
Income Growth
You will drive the growth of an existing pipeline of high-net-worth individuals and develop this pipeline with new supporters from our individual giving stream and philanthropists who are new to HI, to secure significant gifts.
Collaboration
You will work closely with HI's Global Specialist in Major Giving, HI UK Trustees, our Federal Major Giving team, and international colleagues, to develop compelling proposals and provide timely impact reporting.
Stewardship
You will ensure exceptional donor stewardship and provide a high-quality experience for supporters at every stage of engagement.
Cultivation events
You will initiate and run high quality cultivation events for your donors and prospects, to form part of their stewardship journey.
Data Management
You will accurately manage donor records, communications, and reporting through our CRM.
Other duties
· Maintain a positive and collaborative working relationship with HI UK colleagues, the Federal fundraising and communication teams, and Major Giving counterparts in other HI national associations in Europe and North America.
· Ensure compliance with fundraising regulations and high standards.
· Keep up-to-date and adhere to any changes in legislation, regulatory procedures, innovation, best practice and industry standards in relation to private fundraising.
· Any other activities commensurate with the level of the post, as may be required by the Global Specialist in Major Giving.
Equal Opportunities Policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.
Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.




The client requests no contact from agencies or media sales.
The Role
This is a key role acting as a delivery partner on our projects, working on streams of community work across the Midlands, and within the staff team.
Responsibilities
- Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through Flood Action Groups and Multi-Agency Meetings. Support and manage data collection that meets the aims of each project.
- Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes. Being ambitious on their behalf and advocating for change.
- Report Writing: Ensure reports are on time and are to depth and quality required.
- Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development.
- Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
- Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
- Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings. Support fundraising activities through providing data and information.
- Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team.
- Support Senior Management Team proactive role to support to deliver NFF objectives.
Day-to-Day Activities
· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.
- Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
- Support Senior Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
- Providing information and case studies for communications and advocacy work
· You will be acting as the main contact for projects and agreed activities.
Skills & Knowledge
- Communication: Excellent written and verbal communication skills.
- Listening: Outstanding listening skills to understand community needs.
- Stakeholder Management: Expertise in partnership working and managing stakeholders.
- Empathy: Ability to empathise with flooded individuals and communities.
- Organisation: Highly organised, flexible, and capable of senior leadership.
- Line and Team Management: Experience in managing teams and projects.
- Collaboration: Team player with a solution-focused mindset.
- Experience: Project delivery and support
How This Role Contributes to Our Strategy
- Community Support: Empowering and supporting communities.
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams via projects and opportunities.
- Collaboration: Fostering a collaborative approach within the organisation.
About us
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
Closing Date – Sunday 26th 2025 - Midnight
We especially welcome applications from people with flood sector experience, or who are flooded people themselves.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
The Advanced Practitioner will manage a caseload of 70% which will involve direct work with service users. The post holder is also required to coach, mentor and develop staff and deliver regular workshops to enhance their skills and expertise in specific area. Additionally, there is a requirement to exercise enhanced responsibilities in relation to conducting specialist risk assessments and work with service users and families. Such responsibilities will include the ability to demonstrate enhanced levels of practice, competence/skills in areas such as direct practice with service users, children and families, multi-agency working, knowledge of organisational systems and processes and the wider social policy context.
The post holder will be required to represent RISE when meeting with external commissioners and key stakeholders, as and when required.
Key Responsibilities
Service Delivery – 70% of workload
- Engage in direct practice with service users, children and families including, where appropriate, co-working with other practitioners (to develop their skills and expertise).
- Use initiative to make decisions to ensure continuity of service delivery.
- Promote and represent RISE Mutual CIC services as required at relevant events.
- Develop excellent relationships with our customers and something like respond positively to their needs.
- Promote high standards of service delivery and lead on internal audits to ensure the quality assurance framework is adhered to.
- Liaise with statutory, voluntary and private sector organisations and participate and facilitate multi-disciplinary and inter-agency working (including involvement in case conferences and reviews). This includes prisons.
- Support the practitioners in arranging cover where there is advance warning of absence and keep the Service Manager informed.
Record Keeping
- Support the day-to-day delivery of key projects.
- Maintain clear records of work undertaken and ensure service integrity.
- Establish and maintain methods to monitor suitability and risk assessments and share good practice.
- Complete specialist risk assessments, and reports and upload on the CRM system.
- Support practitioners to record information effectively on CRM system and follow the RISE recording convention.
Product Design and Development
- Partake in design and development of new interventions, including writing an associated manual and training programme.
- Train identified RISE practitioners to deliver specific interventions, whether this is one-to-one or programmes.
- Be responsible for testing/piloting and familiarisation of new intervention and overseeing delivery of facilitators assigned to the contract.
- Act as main point of contact as the technical expert on the project.
- Attend performance review meetings and deputise if required by the Service Manager or Team leader.
Quality Assurance
- in line with the Quality Assurance Framework, quality assure services and programmes being delivered on the contracts, according to the QA Framework in line with recognised procedures.
- Support practitioners to adhere to a quality assurance framework to ensure there is synergy with the delivery of key performance indicators.
- Ensure effective planning for the delivery of the intervention to achieve quality standards and meet contract requirements.
- Support staff to deliver quality assessments, reports and achieve good outcomes with service users.
- Provide support and advice to other team members in relation to their practice and professional development which may include coaching and mentoring staf.
Evidence & Research
- Design intake/exit questionnaires to evaluate the effectiveness of interventions
- Evaluate the effectiveness of a specific intervention on an ongoing basis, using intake/exit questionnaires, stakeholder, and service user feedback, and adapt it accordingly.
- Support and assist colleagues with the implementation of the Evidence & Research framework for these contracts. Work with research institutions that partner with RISE to contribute to the evaluation of the impact of our new programmes and services.
- Build good thought leadership in a particular area of work delivered within RISE.
Learning and Development
- Deliver training for commissioners and RISE staff.
- Deliver coaching and support workshops and/or Action Learning sets to help staff develop and improve skills, competence and knowledge in RISE interventions.
- Support staff to develop their cultural competence and understanding of culturally informed approaches.
- Contribute to the learning and development of students and others as required. Arrange training, with support from the Service Manager, as requested.
Stakeholder relationships / Performance
- Liaise and share important information with relevant stakeholders and partners to ensure an integrated approach to risk management.
- Liaise with relevant professional agencies involved with the Service User as per data sharing agreements and relevant legislation.
Other duties
- The Advanced Practitioner will also be expected to attend to his/her professional development through training, supervision and learning.
- Undertake other duties as may be required which are commensurate with the grade and nature of the post.
- Cover for other posts as appropriate, and willingness to be trained in new interventions.
Knowledge, Skills, Abilities and Experience
Essential
- A proactive approach to problem solving.
- Strong negotiation skills and the ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes.
- Experience of delivering and quality assuring interventions to people with complex issues.
- Ability to manage workloads effectively, to meet deadlines and work under pressure and to support others to do so.
- Good communication and Interpersonal skills both verbal, (including presentations) and written.
- Effective team worker with ability to develop and sustain key relationships.
- Using pro-social modelling and motivational interviewing in practice.
- Comprehensive understanding in managing safeguarding issues and procedures and risk management of offenders.
- Working within legislative frameworks and using this application to develop, influence and encourage partnership working.
- Ability to work co-operatively and flexibly with colleagues as part of a multi-disciplinary team.
- Skills in developing staff motivation
- Ability to identify and address issues of diversity and inclusion in service delivery and in working with colleagues.
- Proven ability to challenge and remove any unnecessary barriers to service delivery.
- Ability to focus and demonstrate resilience.
- Ability to make effective informed decisions.
- Ability to write high quality reports.
- Good IT skills and experience of working with Word, Excel and Microsoft project skills.
- Sound understanding of Rehabilitative interventions and case management.
- An Enhanced DBS Check is required for this role.
- A minimum of 3 years’ experience, gained in working with families
- and children, DA or Criminal Justice.
- Experience/ background of working in the Domestic Abuse field.
Qualifications
- A relevant qualification, e.g. probation officer, social work, forensic or clinical psychology, CBT therapists
- Ability to develop new interventions
- Work with people with mental health and psychological wellbeing
- needs – diagnosed and undiagnosed mental health issues.
Desirable
- Working with young people to address a variety of their needs such as drug misuse, gang affiliation.
- Working with adults and young people from culturally diverse backgrounds.
To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you skilled at stewarding funder partnerships and unlocking new income streams to support impactful education work across the UK?
Want to play a key role in shaping the ambitious direction for a national charity that sees that all young people are equipped through citizenship and democratic education?
Young Citizens is a UK education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society works, and how they can be a part of it. We’re a small, dynamic team working in each nation with a bold vision for the future. We have a well-loved set of digital lessons, tools and immersive programmes that primary and secondary schools come to each year to help deliver inspiring, quality citizenship education.
This is a newly created and pivotal role that will lead our approach to income generation and strategic growth. As Senior Business Development & Partnerships Manager, you’ll be responsible for identifying and developing new opportunities, particularly in corporate partnerships, trust fundraising, and strategic collaborations, while also shaping how we position and promote our offer.
You’ll work closely with the CEO and senior management team to drive forward our mission and build meaningful relationships with stakeholders across sectors.
Role snapshot:
- Lead the delivery and success of our bold income generation strategy
- Identify and secure new funding opportunities, with a focus on corporate partnerships and trusts/foundations
- Shape and promote Young Citizens’ offer and work for external audiences, enhancing visibility, advocacy and reach
- Build and manage high-value relationships with funders, partners, and collaborators
- Contribute to organisational strategy and planning as a key member of the senior management team
- Represent the charity externally, championing our work and impact
Who are we looking for?
We’re looking for a strategic and proactive senior leader with a proven track record in income generation and business development, ideally within the charity, education, or corporate responsibility sectors. This role requires a collaborative and entrepreneurial self-starter who can effectively manage and grow our existing network of funders, while also contributing to the development of our evolving business model.
You’ll bring:
- Significant experience in securing income from corporate partnerships and/or trusts and foundations
- Excellent relationship-building and stakeholder management skills, with the ability to quickly understand social impact areas and align them with funder priorities
- Strong communication skills, including the ability to write persuasive proposals and deliver compelling pitches
- A strategic mindset, with experience contributing to organisational planning and growth
- The ability to develop tailored business models and outreach campaigns with both speed and care
- A collaborative, confident approach and experience working at a senior level, including with CEOs or executive teams
- A team player mindset, interested in helping shape great organisational culture and performance
If you’re excited by the opportunity to shape a new role, influence strategy, and help grow a mission-driven organisation, we’d love to hear from you.
Benefits of working at Young Citizens
In addition to joining a small, friendly, and supportive team, we offer:
- Hybrid and flexible working options
- Enhanced employer pension contribution
- 28 days annual leave plus eight Bank Holidays
- Paid volunteering leave
- A day off for your birthday
- Employee assistance programme
- Enhanced sickness and maternity policies
- Season ticket loan
- The opportunity to make a real difference to children and young people across the UK
This is a hybrid role, requiring attendance at our St. Paul’s, London office for a minimum of 2 days per week. Candidates must be based within a reasonable commuting distance to London and have the existing right to work in the UK.
To learn more about the role and the application process, please refer to the job pack for full details.
As long as this advert is live, we are accepting applications.
To apply, please submit your CV along with a one-page cover letter outlining your interest in the role and how your experience aligns with the person specification. This will give you the best chance of being shortlisted.
Closing date: 12pm on Monday, 26th October 2025
Please note:
• Young Citizens is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.
• Young Citizens welcomes applications from all qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.



The client requests no contact from agencies or media sales.