Delivery partner manager jobs

Job Title: Senior Communications Officer

Reports to: Communications Manager

Line reports: None

Contract terms: Full time

Salary: £39,629

Location: London-based, with hybrid working

The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job purpose

Part of the Policy & Engagement department, the Senior Communications Officer is responsible for devising and supporting strategic communication initiatives that elevate the College’s visibility, advocate for the importance of sustainable ophthalmology services, spotlight our work and values, and promote membership. Working with colleagues, members and external partners, you will craft, execute and evaluate multichannel campaigns, secure profile-raising media coverage, and create engaging content for all our communications channels.

Main responsibilities

Strategic communication planning

• Plan, deliver and evaluate multichannel communications campaigns and plans – working with colleagues across the College to identify objectives, target audiences and key messaging.
• Contribute to developing and implementing communications strategies to increase the College’s profile, promote its work and the importance of ophthalmology, and support membership recruitment and retention.

Content development and management

• Contribute to developing, delivering and evaluating the performance of our content strategy and organisation-wide annual content plan.
• Work with all College departments to develop promotional materials, and to identify and gather content, stories and information for sharing across College media.
• Produce engaging, and accessible content for the College’s member magazine, social media accounts, website and e-newsletters.
• Copyedit, proofread and format publications, and manage the production of printed materials, including liaising with printers, designers, and other external suppliers.
• Help keep the College’s photo library up-to-date, and work with colleagues to commission photographs.

Media relations

• Identify new and nurture existing relationships with editors, journalists, commentators and producers, expanding and updating our contact list.
• Develop and implement a schedule of strategic media engagement, identifying new opportunities upon which the College should capitalise.
• Handle day-to-day proactive and reactive media relations, including acting as the first point of contact for media enquiries; writing and pitching comments, press releases, quotes, and op-eds; arranging interviews; and working with international, national and local media.
• Record, monitor and report on the College’s media activities, coverage and performance.
• Work with the Communications Manager to brief and commission training for College spokespeople.
• Work with colleagues to keep our media lines on priority policy issues up to date.

 Digital communications

• Co-plan, produce and distribute targeted and segmented e-newsletters.
• Develop and implement a social media schedule that is aligned with organisational and departmental objectives, capitalises on external opportunities, reflects the latest trends and best practice, and delivers regular, timely and targeted posts.
• Manage the College’s social media channels day-to-day, producing topical and relevant content, and monitoring and responding to comments and messages.
• Support the Communications Manager in maintaining and managing the College website, including inputting to reviews and our ongoing redevelopment project and content audit.
• Support and train colleagues in using our content management system (CMS).
• Monitor and report on the College’s digital performance monthly.

Brand management

• Uphold the College’s brand identity and messaging across all materials and platforms.
• Help champion and ensure compliance with the College’s brand and style guidelines.
• Support the department in averting and handling communications crises as needed.

 Other

• Undertake any other reasonable duties as required by the College
•  Working outside normal hours and/or overnight stays may be necessary to support the delivery of key organisational events.

Inclusion and diversity statement 

The College is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person specification

Knowledge, qualifications and experience

• Demonstrable expertise in strategic/corporate communications, with a professional qualification or evidence of learning in communications, public relations, journalism or marketing
• At least three years’ experience of working in a busy communications team, press office or newsroom
• Experience of devising, implementing and evaluating multichannel communications strategies and/or campaigns
• Experience of writing materials for a range of audiences, including blogs, magazine/news articles, newsletters, social media posts and website copy
• Experience of commissioning, editing, and proof-reading copy, ensuring adherence to brand and style guidelines
• Working knowledge of the media and experience of fielding enquiries, and developing briefings and press releases
• Experience of using CMS, website analytics, social media monitoring and scheduling tools, and e-newsletter software
• Knowledge of best practice and emerging trends in digital and social media
• Working knowledge of IT systems – including Microsoft Office, CRMs, and digital asset management tools

Skills and abilities

• Strong strategic planning, prioritisation and organisational skills
• Excellent communications and editorial skills, with an outstanding command of written English and an exceptional attention to detail
• Strong analytical skills to evaluate impact and identify opportunities for improvement
• Search engine optimisation writing and editing skills
• Strong interpersonal skills and an ability to build positive relationships with internal and external stakeholders, including the media
• Ability to generate new ideas, take initiative and problem solve
• Adaptability and an ability to work well under pressure and manage often conflicting demands within tight timeframes

Personal qualities (attributes)

• Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
• Commitment to own continuing professional development
• Demonstrates a positive ‘can do’ attitude

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits

• Hybrid working
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
• One day of paid leave to move house
• Enhanced parental leave

Planning for your future

• Employer pension contributions up to a maximum of 12%.

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Health cash plan
• Summer Fridays (staff can finish 90 minutes early from mid July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)

Please submit your CV (maximum two pages) and a covering letter (maximum one page). 

The cover letter must explain what makes you suitable for the role. Please use the job description for reference.

Interviews will be held at our office in Euston, the week commencing 18 August 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 11 August 2025.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

CMHT Community Connector
Post no: 638
Working base: Leighton Buzzard base covering both Leighton Buzzard and Dunstable Community Mental Health Teams
Contract type: Permanent
Salary: £24,720 per annum FTE (£18,372.97 per annum, actual)
Hours: 27.5 hours per week, Monday to Friday

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

What the Service provides:

• Work within a Primary Care Network as part of a blended mental health team working individually with people to co-produce plans and set goals.
• Take a holistic approach – looking at wider determinants of health.
• Offer an in-depth knowledge of the local VCSE and community resources.
• Support people on a 1:1 basis over 12 weeks to overcome barriers to engagement and walk the journey together.

Service Delivery

• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks in your respective area
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Am enable people to achieve these goals through facilitating access and connecting with appropriate resources
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Identify and build good working relationships with the community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Competently work as part of a blended team, under direction from Mind BLMK and ELFT (East London NHS Foundation Trust), working with independence and in an agile way to support people with complex mental health challenges.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Monday the 25th of August 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

National Stalking Helpline Team Lead
Suzy Lamplugh Trust
London - office-based in SE11 (Vauxhall)
6 months FTC with potential for extension subject to funding
Salary £36,435
Full time, 35 hours per week
Benefits including employer contribution pension, 28 days annual leave plus bank holidays, flexible working and a cycle to work scheme/interest free loans for annual travel season tickets

Are you looking for an operational role, and do you have experience of running a helpline within the charity sector? Are you an experienced people management experience with a hands-on and coaching style approach?

Charity People are delighted to be partnering with Suzy Lamplugh Trust, a charity which works towards creating a society where people are, and feel, safer, to bring on board a skilled and dedicated National Stalking Helpline Team Lead.

The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy's legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.

The National Stalking Helpline Team Lead will provide operational leadership for the effective delivery of the National Stalking Helpline. This includes managing a dedicated team of Helpline Advisors, Advocates, sessional staff, and volunteers, while ensuring a high standard of service delivery that prioritises victim safety, empowerment, and informed support.

Key responsibilities

* Service Leadership & Staff Development: Lead daily operations of the National Stalking Helpline, manage staff and volunteers, champion trauma-informed, high-quality service delivery, support reflective practice, and collaborate on internal/external training initiatives.
* Operational Oversight & Compliance: Ensure accurate case management, deliver service reports, maintain digital tools, and uphold GDPR, safeguarding, and ethical standards.
* Stakeholder Engagement & Advocacy: Represent the Suzy Lamplugh Trust externally, foster survivor-led service development, and contribute to public engagement and partnership building acting as a subject matter expert.

Person specification

The successful candidate will demonstrate:
* Experience managing a helpline or advocacy service
* Strong understanding of stalking, domestic violence and gender-based violence
* Knowledge of safeguarding procedures (adults and children)
* Experience of managing staff performance and wellbeing
* Skilled in training and supervising volunteers and sessional staff
* Strong written and verbal communication skills
* Competency in data systems and Microsoft Office suite
* Experience using a case management system
* Ability to manage competing priorities with a problem - solving approach
* Demonstrated commitment to equality, diversity, and inclusion
* Personal attributes: empathetic, resilient, detail - oriented, collaborative

The ideal candidate will demonstrate:
* Knowledge of legal, housing, and welfare frameworks impacting victims
* Experience working in multi-agency environments
* Experience producing statistical reports
* New ways of running a helpline such as WhatsApp and live chat

If you are passionate about the area of violence against women and girls and want to play an integral part of its future, and have the skills and experience for this role, we would love to hear from you.

How to apply

The application process is CV and a short covering letter.

In your covering letter, please address the following questions:

1. Why would you like to work for the Suzy Lamplugh Trust and why are you interested in the National Stalking Helpline Team Lead role? (no more than 250 words)
2. Please outline your key skills and experience which are relevant for the role (no more than 250 words).

For more details about the role, please apply via the link below and Jen D'Souza at Charity People will be in touch.

Early interest is encouraged as we are receiving applications on a rolling basis due to the FTC nature of this role. Interviews will take place on Thursday 14 August, with a view to start the role as soon as possible in August or early September so the postholder needs to be immediately available. The deadline is 5pm on Tuesday 12 August.

The role is subject to satisfactory references and an enhanced DBS check.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.

We are recruiting for a qualified Youth Worker to join our Family and Youth Services. You will plan, deliver and evaluate youth club activities for young people and ensure that all safeguarding, regulatory and health & safety requirements are met. Actively engaging with young people in informal learning opportunities that promote their physical, mental, social and emotional development.

This role requires a minimum of 2 years experience of leading youthwork sessions, either centre-based and/or detached. The candidate must have a minimum of a Level 3 Youth Work qualification or equivalent, and must be a driver due to the delivery of detached work on the Y Bus. In addition the role requires evening work during Term Time.

Key responsibilities:

• To actively engage with young people aged 10 to 18 in a wide range of youth work programmes that promote personal and social development
• To plan, deliver and evaluate our YMCA East Surrey Youth Work offering
• Coordinate YMCA’s detached programme – Y Bus and Street Talk including liaising with partner agencies. This includes driving our Y Bus.
• Coordinate YMCA’s holiday programme including applying for funding and delivering residentials.
• To oversee part time staff and volunteers, providing professional support and guidance.
• Delivering information, advice, and guidance to young people referring to specialist agencies where appropriate
• To meet with young people and set an action plan to assist with their social and personal development.
• To record and collect data with various tools and to use this to evaluate the effectiveness of youth work programmes.
• Involve young people in co-production of all the youth work undertaken
• Liaise with local partners and stakeholders in schools, the voluntary and statutory sectors to enhance the coherence, range, reach and quality of services for young people.
• To supervise the activity environment to ensure physical and emotional/personal safety for all children and young people attending

We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.

PAY:

• £26,780 - £29,974 dependant on experience

BENEFITS:

• Be part of a long-standing and well-respected charity
• Discounted childcare for permanent employees
• Gym membership and free access to all leisure facilities for permanent employees
• Eligibility for Blue Light Discount Retail Card
• Cycle to Work Scheme
• 6.6 weeks annual leave which increases after 2 years continuous service
• Free access to our Employee Assistance Programme
• On site parking

CLOSING DATE: 15 August 2025

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks.

We are looking for a Digital Engagement Officer to lead the planning and delivery of high-impact digital communications, with a strong emphasis on email marketing.

In this role, you will play a key part in deepening supporter engagement across both financial and non-financial touchpoints, helping to build a stronger connection to Battersea’s mission and values. Your work will directly contribute to increasing return on investment and enhancing customer lifetime value.

Our Marketing & Communications Team

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

Digital team

Within the Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising - all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 14th August 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): First round: w/c 18th August 2025. Second round: to be confirmed

For full details, please download the recruitment pack from our careers website.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.  Our work now includes specific programming for women refugees, Afghan nationals, Ukrainians and those who have come through the asylum system

We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa holder (50% of each community) over the next 12 months.

In order to succeed, participants need more than just training and job search support. They need to feel connected, informed, and welcomed into the communities they live in.

We are now recruiting a Community Lead to play a key role in delivering that wider support. You will lead community engagement and outreach activities, help participants understand and access local services, and ensure that support is culturally appropriate and inclusive. You will also help build partnerships with local groups, promote volunteering, and run events that support social connection and reduce isolation. You will contribute to our social value commitments and play a crucial part in shaping how the STEP programme responds to local needs and participant feedback.

About you

We are looking for candidates who have:

• Proven experience in community engagement, outreach or partnership work
• Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment and of the challenges faced by people who are resettling in a new country and community
• Experience of delivering and supporting events, webinars or community activities
• Experience producing accessible, culturally sensitive written materials or communications
• Experience working with or within community organisations or VCSEs
• Excellent interpersonal and relationship building skills. 
• Strong organisational and time management skills
• Confident writing skills (newsletters, social content or short reports)
• Proficiency in Cantonese and/or Ukrainian would be desirable to support webinar delivery and community engagement

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely on 21st August 2025.

Expected start date will be 9th October 2025.

The British Association of Urological Surgeons (BAUS) is an established, highly regarded membership-based organisation. They promote the highest standards of practice in urology, with a reputation as a leading professional medical association. Their members are expert medical practitioners in the field of urology. Founded in 1945, they are excited to be celebrating their 80th anniversary this year!

We are delighted to be partnering with BAUS in their search for someone with a wealth of experience in leading on large scale events, a passion for event execution and an understanding of membership organisations. This is a unique opportunity to join a small, ambitious and passionate team. Is this the dream role that you have been waiting for? If so, we would love to hear from you.

The Role

The Head of Events is a crucial role, with responsibility for the overall strategic and operational leadership of BAUS’s events portfolio, which is their main source of income. Their impressive programme of events includes their flagship BAUS Annual Scientific Meeting, hosting 1200 delegates and approximately 80 exhibitors. The events portfolio also includes a calendar of smaller events such as Specialist Section Meetings, Educational Courses, and the associated sponsorship.

Reporting directly to the CEO, you will lead the events team and be integral in the design and execution high profile events. The main focus will be on the delivery of the exciting calendar of existing events, however the team welcome new ideas and innovation to enhance, support and grow their portfolio.

The main responsibilities will include:

• Setting the vision, direction and standards for all BAUS events
• Ensuring an exceptional experience for all delegates and exhibitors
• Working to agreed budgets to maintain financial sustainability
• Aligning events with the educational vision
• Strengthening BAUS’s reputation through exceptional delivery.

The Person

We are looking for a someone with a proven track record in managing large scale conferences and events at a senior and strategic level. Ideally with experience working in a membership organisation, you should have strong strategic skills in project management, planning and budget management.

You should have the ability to build and maintain senior-level relationships with committees, sponsors, and partners and we are looking for someone who possesses the knowledge and expertise to negotiate, influence and solve problems. Most importantly, you will need to be pro-active, passionate and reliable. Please note that due to the requirements of this role, you must also be able to work flexibly to attend events when required (although the charity will pay expenses and operates a TOIL system).  

Why BAUS?

BAUS adopts a welcoming, supportive and collaborative culture. It is a small, successful team that work closely to achieve outstanding results for their members. Not only is BAUS hugely passionate about supporting its members but it puts huge emphasis on making staff feel supported and empowered in their roles, ensuring it is a wonderful place to work. The charity’s benefits include an excellent pension scheme with a minimum 16% contribution along with 25 days leave per year, plus Bank Holidays and an additional 4 days at Christmas.

The role is hybrid and flexible, and will require the successful applicant to work once or twice a week out of the prolific and impressive city centre offices embedded in the heart of London. If this sounds like the opportunity for the next phase of your career, then get in touch! Apply here, or get in contact with Charlie, Leanne or Jen at Charity Horizons for more information.

Interview dates will be week commencing 8th September for first stage interviews and week commencing 15th September for second stage interviews. All interviews will be in person at the London office.  

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

 

 

Job Title: Production Supervisor 

Reporting To: Production Unit manager 

Salary Range: £32- 36,000 (FTE) per annum (Dependent on experience) 

Contract Type: Permanent

Location: Felix Food Factory (SE8 5HY)

Hours/Days per week: 37.5 hour per week, 8.5 hours per day (between 8am - 8pm). Monday – Saturday (5 days on, 2 days off). Operating hours to start with for the operation will be Monday - Friday 8am – 6pm. 

Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK. 

About The Felix Project 

The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger. 

Our Values 

Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.

We solve it differently - We make it happen - We do it together - We do it with heart.

Purpose of the Job  

We are looking for the Production Supervisor to play a key role in our brand-new Production team under project ‘Unit 17’.  

You will be the on the ground senior leading the teams in the daily tasks to be completed, working as the connection between the management team and the team members and volunteers. Working hands on within all the production lines, leading by example and supporting the team across the operation. 

This is an operational role, mainly based on the production floor but with a range of reporting and administrative tasks involved. You will report into the Production Manager and work closely with them on the day to day running of the unit as well as supporting covering their duties when they are away.

You will be supervising and supporting the teams to deliver on each day’s production targets as well as ensuring that all rules and HACCAP plans are followed correctly, providing real time feedback to the management team on any issues and resolutions taken.

More about Unit 17 

In early/mid 2025, we opened our second production facility as part of the Coronation Food Project. The Coronation Food Project was set up to celebrate His Majesty King Charles 75th birthday and seeks to bridge the gap between food waste and food need across the UK. 

We will be taking in surplus food from our supplier network and creating a range of products which have added value and extended shelf life.  A particular focus will be seasonal produce gluts, using ingredients which we may otherwise not be able to redistribute.  

Using four key processes (re-packaging, jarring / preserving, dehydrating and freezing), we will create a range of products which will be used in these three main ways:  

• Distributed to our partner community organisations as ‘ready to eat’ or ‘easy to use’ products for their service users - always delicious, achieving relevant safety standards and meeting the needs of the eventual end user. 

• Used in the East London Central Production Unit (CPU) to support creating Felix Ready Meals.  

• Used in Unit 17 in the creation of other products (for example frozen produce later used to make jarred sauces or preserves) 

A typical day at Unit 17 will likely include planning new product/s based on the ingredients available that day, agreeing relevant food safety requirements and working in line with this, working with the production team and volunteers to prepare, produce and package delicious products, planning for future products and project work.  

Duties and Responsibilities 

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.  

• Day to day supervision of the operations team, with a hands-on supportive approach 

• Liaising closely with the management team on the targets and goals for each production cycle

• Support in the delivery of all required H&S, Food Safety and HACCAP requirements and reporting on these areas

• Working with all internal stake holders across the departments at the Felix Project 

• Feeding into the reporting and delivery of the units stated KPI’s and production goals

• Ensuring that the equipment is always being used productively and correctly

• Taking a leading role in the training of the staff and volunteer teams

• Responsible for the operational record keeping and due diligence paperwork being used correctly

• Reporting any operational issues or challenges faced in a timely and open manner 

• Ensuring all team members are completing their duties across the operation, including the production space, office spaces, urban farm and any other relevant areas.

Person Specification 

This is a brand new and unique operation and requires someone with experience and an openness to creating and delivering on a new project. Someone who believes in the mission we have as an organisation and wants to put their experience and knowledge into a mission driven project.  We believe in an upbeat and enjoyable working environment but one that is driven to meet our targets and strategic goals.

Whilst previous experience and knowledge within food production is essential, we are looking for someone who wants to grow into the role and be able to develop themselves and their knowledge whilst we develop this new operation.

Essential Criteria 

• Experience within a food production operation or similar

• Comfortable with all relevant aspects of Health & Safety and Food Safety procedures in a food manufacturing environment 

• Previous experience working to and reporting on HACCAP plans 

• Clear eye for detail, team player, enjoys the work they do and a strong work ethic. 

• Strong people skills, a positive attitude and belief in an ethical, equitable and enjoyable working environment.

• Comfortable in working in a fast changing and growing work environment. 

• Strong administrative and organisational skills

• Intermediate computer literacy and strong written and verbal communication skills.

Desirable skills/knowledge relevant to this role  

• Previous experience in the charity or surplus food environment

• Level 3 or higher Food Safety qualified

• Experience in dehydration, pasteurization and food packing

• Experience working with or managing volunteers

• A passion to reduce food waste and reduce food insecurity

• A desire to develop within an innovative environment 

Equity Diversity Inclusion & Belonging 

At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. 

Application procedure 

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline 

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.   

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. 

Our ISAC Service is a small team, providing specialist stalking advice, consultancy and support to high risk victims of stalking across Gloucestershire. You will be working in a multi-agency environment including police, other statutory bodies and third sector organisations to respond to and safeguard high risk victims, bridging gaps in their support. 

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required. 

Key Responsibilities 

• Work with high risk victims of stalking, providing a targeted service, promoting safety as the central issue and thus reducing the risk of serious harm or death. 
• To provide this service both at time of crisis and in the longer term e.g. safety planning, risk assessing advocacy, support through the criminal justice/civil legal process and liaison with other statutory and voluntary agencies. 
• Complete specialist risk assessments (SASH and DASH). 
• Manage a caseload ensuring each person receives the appropriate service individual to their risk and needs. 
• Provide proactive, trauma responsive and holistic support, with a focus on increasing safety and reducing risk. 
• Work with criminal justice agencies via Gloucestershire’s multi-agency Stalking Clinic as well as a variety of partners including Victim Support, Children’s Social Care, GDASS and GRASAC to ensure a comprehensive approach to risk. 
• Provide specialist advocacy to victims going through the criminal justice process. 
• Attend Multi Agency meetings (Stalking Clinic) and Multi-agency Risk Assessment Conferences (MARAC) and Multi Agency Public Protection Arrangements (MAPPA) meetings as required. 
• Give information and support to those experiencing stalking, enabling and empowering them to make positive choices about options available to them and assist them in regaining control of their lives. 
• Support other agencies in the identification and referral of stalking issues via promotion of service and institutional advocacy. 
• Offer professional consultancy, training and advice to other agencies on stalking. 
• Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors, ensuring the service is accessible to all.
• Support colleagues and the Head of Service to monitor data and report on quality outcomes. 

General 

• Live and embody the FearFree values – kind, receptive, open, pragmatic, robust and expert. 
• To promote the service to external agencies where applicable.  
• Give information and support to service users regarding their other needs and refer them to other support services as required.
• Ensure our service is widely accessible – adapting practice as required to suit individuals.
• Work across a large geographical area to ensure locality is not a barrier to accessing services. 
• Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. 
• Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. 
• Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues, via promotion of service and institutional advocacy. 
• Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. 
• Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. 
• Support colleagues in all services across FearFree as required. 
• Support the sustainability of the organization by participating in fundraising activities and sharing ideas and contacts for income generation. 
• To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness. 
• Undertake all statutory and mandatory training, as required by the organisation.

For a full job description/person specification and to apply, please download the relevant documents from this website and return the completed forms to FearFree.

There is no specific closing date for this role and the vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Anna Freud is a world-leading mental health charity for children, young people and their families. Our purpose is to take everything that we have learned over the last 70 years, and to transform the mental health of current and future generations of children and young people, to close the gap between mental illness and mental wellness – and to create a more compassionate society for everyone. We listen to and learn from their diverse voices and integrate this with learnings from our science and practice to develop and deliver mental health care. We are now seeking a Commercial Director to join our team at an exciting point in our journey as a charity.

Over the past decade, Anna Freud has grown significantly in scope, influence, and impact. From our origins as a pioneering centre for child psychotherapy, we are now a national mental health charity with a unique blend of research, clinical practice, schools support, and workforce development – all underpinned by a commitment to evidence, collaboration, and lived experience.

We are proud of what we’ve achieved, but we also recognise that the scale of need among children, young people, and families continues to grow. With this comes increasing demand for practical, accessible, and effective support.

To meet this challenge, we are evolving once again. From 2026, we will launch a new long-term strategy focused on deepening our impact, scaling what works, and working with system partners to close the gaps that exist in science, services, and access to support. This will require us to think differently about how we generate income, build strategic partnerships, and strengthen our infrastructure to sustain and grow our work for the future.

We are now looking for our first Executive Director, Commercial to bring together income generation, brand and marketing, digital innovation, data, and business development into one strategic and values-led portfolio. We are seeking someone who combines strong commercial acumen with mission-driven leadership: a strategic thinker who can build and lead high-performing teams, collaborate across disciplines, and engage credibly with senior stakeholders.

As a key member of our Executive Leadership Team, you will contribute to the organisation’s overall direction and play a pivotal role in shaping our future strategy. You will lead a talented, motivated team across fundraising, partnerships, business development, digital platforms, and brand.

If you bring substantial experience in commercial leadership or income generation, a passion for our mission, and the strategic and collaborative mindset to help shape our next chapter, we would be delighted to hear from you.

We are partnered with Starfish search and hope you will consider making an application. If you have questions about the appointment and would find it helpful to have an informal conversation, please contact Starfish and we will be happy to arrange a call.

For more information and to make an application, please click on the Apply button. To apply, please upload the following to the Starfish website:

• Your CV (no more than three sides).

• A supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.

We would also be grateful if you would complete the Equality and Diversity monitoring form on the online application process. This form is for monitoring purposes only and is not treated as part of your application.

Closing date: Friday 5th September 2025

•Preliminary interviews: w/c 22nd September 2025

•First Stage Panel Interviews: w/c 13th October 2025

•Final Panel interviews: w/c 20th October 2025

Night Concierge

We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.

Position: Night Concierge

Location: Wallsend, Tyne and Wear

Contract: Permanent

Hours: 37.5 Hours

Salary: £23,400 per annum plus pension & other benefits

Closing Date: 17th August 2025

About the Role

To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.

Key responsibilities include:

• You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
• You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
• You will be the first point of contact for visitors, contractors or services visiting the building at night
• You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
• You will actively ensure the security of the building through regular checks, and monitoring.

About You

You will need to have the following skills and experience:

• An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
• Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
• Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
• Experience in undertaking basic maintenance and/or delivering cleaning services.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• Able to demonstrate a clear understanding of safeguarding requirements and procedures.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Personal and professional integrity.
• High-level understanding of professional boundaries and ability to maintain boundaries.
• Ability to work collaboratively.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Night time Customer Service Representative etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Fundraising and Stewardship Officer plays a vital role in supporting the long-term sustainability and growth of our organisation’s charitable mission. In the current landscape of increasing demand for services and competitive funding environments, strategic and relationship-driven fundraising is more critical than ever.

This role is vital to the growth of our income, building relationships with donors and funders, and ensuring their long-term support through excellent stewardship, prospect research and strategic pipeline development

This role exists to develop and deliver effective fundraising campaigns, build and maintain strong relationships with donors and funders, and ensure exceptional stewardship that encourages continued and increased support. Working closely with the senior leadership team and wider organisation, the officer will contribute to a culture of philanthropy, helping to secure vital income through a diverse mix of streams such as individual giving, legacies, corporate partnerships, community fundraising and trusts and foundations.

Through tailored communication, impact reporting, and donor recognition, the Fundraising and Stewardship Officer will ensure that all supporters feel valued and connected.  This person centred approach not only helps meet immediate funding goals but also builds a loyal, long-term supporter base, enabling the organisation to deliver meaningful impact in the communities it serves.

MAJOR DUTIES AND RESPONSIBILITIES 

• Develop and deliver a multi-channel individual giving operational plan that supports donor acquisition, retention, and re-engagement, across online and offline platforms.
• Take ownership of a portfolio of lower-value (up to £5k) trusts and foundations, including community foundations, and contribute to the development of applications for mid-tier funders in collaboration with the Income Generation and Fundraising Lead.
• Maintain and update the income generation pipeline, tracking donor and funder stages, communications, deadlines and actions, and supporting internal reporting.
• Undertake regular prospect research to identify potential new individual donors, corporate partners, community groups, and trusts/foundations, maintaining a prospect tracker with recommendations for cultivation.
• Design and deliver fundraising campaigns and activities tailored to individual donors, including regular giving opportunities, payroll giving, donor clubs and high-net-worth cultivation.
• Manage the processing and stewardship of all individual donations and enquiries – including prompt and appropriate acknowledgements, follow-up, and personalised engagement activity.
• Maintain and oversee the fundraising CRM/database (e.g. Donorfy, Raiser's Edge, Salesforce), including updating records, running reports, creating segments, and supporting targeted communications and mailouts.
• Ensure all data is managed in compliance with GDPR and internal policies, contributing to best practice around data security, consent, and supporter preferences.
• Contribute ideas and input to the development of new income streams and supporter journeys.

About The Role
Closing Date: 17th August 2025
Interview Date: 27th & 27th August 2025
Contract: This is a fixed-term contract until the 1st May 2026
About the opportunity
This is a wonderful opportunity for a selection expert to join the Supporter Selections Team at Alzheimer’s Society in what is a really exciting time for both the charity and the team. You will be joining the team as we further develop our selections by using insight, both in and post-campaign, plus develop highly relevant and individualised supporter experiences to drive our communications and improve supporter journeys. The successful candidate will play an integral role in helping us achieve this alongside exploring new and improved ways of delivering our selections and supporter journeys, plus enhancing our processes through improvements to our systems.
As a Customer Selections Analyst, you will be responsible for working with teams from across Income & Engagement to ensure the successful delivery of accurate and targeted selections to support warm marketing activity and stewardship, plus the design and production of multi-stage supporter journeys through the use of PeopleStage, our campaign planning and management tool.  Your proficiency in managing and prioritising tasks will be invaluable in delivering selections on our agreed Communications Plan, and you will be pivotal in enabling our organisation to communicate with the right supporters, through the right channel, at the right time, in the right way, through the systems and tools available to you.
As a trusted expert and a critical friend to Income & Engagement colleagues and stakeholders, you will play a crucial role in deepening understanding of Alzheimer’s Society’s supporters, particularly concerning their next best action. Through using accessible campaign results, data models and other sources of insight, you will enable colleagues to test hypotheses and pivot campaign comms to drive satisfaction, loyalty, and sustainable growth across Alzheimer’s Society’s audiences.
Your strong background in using query-based systems and campaign planning and management tools, alongside having meticulous attention to detail and thriving in high-pressure environments will make you ideal for this exciting role at Alzheimer’s Society.
You will:

- Use our data selections software, Faststats, to produce insightful data selections for our Income & Engagement teams to use to engage with our warm supporters.
- Support colleagues to test hypotheses and continuously innovate.
- Foster data curiosity and collaboration.
- Play a crucial role in deepening and developing an understanding of Alzheimer’s Society’s supporters.
- Drive loyalty and sustainable growth across Alzheimer’s Society’s audiences.

About you
Your passion for continuous learning and improvement will be infectious in fostering curiosity and experimentation amongst our amazing fundraisers, driven by wanting to provide an exceptional experience for Alzheimer’s Society supporters. You will:

- Possess extensive experience in data segmentation and data selection.
- Feel at home using Excel to manipulate and manage data sets.
- Be an exceptional communicator, caring passionately about sharing ideas and working collaboratively.
- Be adaptable to changing circumstances with a positive and can-do attitude.
- Be a real team player, passionate about delivering excellent work.
- Know that we’re better together; being open and combining strengths to achieve more.
- Compassionate and honest whilst being comfortable giving and receiving radical candour.
- Continually improve and look to develop standards and performance.
- Be a successful and proven self-motivator.

What you’ll focus on:

- Delivering targeted data selections for warm marketing activities for direct mail, telephone, email, SMS, and social media channels.
- Collaborating with teams across Income & Engagement to deliver stewardship requirements and automations through the most appropriate and effective tool, exploring the use of PeopleStage and DotDigital to optimise engagement with existing supporters.
- Working collaboratively with the Supporter Insight Analysts to gain insight into audiences, and the Campaign Reporting and Optimisation Manager to gain an understanding of the impact of previous communications to enable more effective and insight-driven selections.
- Working alongside our Apteco partner to highlight process improvements to continuously refine and strengthen our selection process and provide the best possible stewardship solution.
- Implementing quality control processes to ensure that relevant suppressions and selection rules are followed, with responsibility for the accuracy of their data selections.

We are looking to recruit a Learning and Engagement Officer (SEN) to join our team based in London. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £32,480.03 per annum.

This is a Hybrid role.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the Learning and Engagement Officer role:

As our Learning and Engagement Officer, 

Key responsibilities of our Learning and Engagement Officer include:

• Deliver daily programmed activities encompassing both formal and informal learning 
• Develop Learning and Engagement (L&E) activities and resources for both formal and informal learners of all ages and abilities
• Ensure administration and organisation of all L&E activities is developed and delivered to a high standard, on time and within budget 
• Lead on Museum-initiated or partner events as required 
• Lead on term-time provision for the under-fives
• Support the development and delivery of a high standard of visitor experience 
• Be fully active in the research, development and delivery of all elements of Learning and Engagement activities on site, offsite and online. This will include public demonstrations and presentations, class facilitation and tours 
• Keep up to date with developments in the National Curriculum and with the Learning and Engagement provision in other museums 
• In a manner consistent with the Museum’s shared values, work with L&E staff and volunteers and with staff and volunteers across departments to create or support innovative and engaging activities and resources which reduce barriers to learning 
• Assist with the processing of L&E team bookings, producing accurate timetables for school activities and other events 
• Collate data and report as required on areas including performance, targets and individual key tasks. Assist with research and evaluation projects 
• Consult with schools and other partners to ensure the Museum is meeting their need. 
  Provide suitable feedback mechanisms, collate feedback, identify areas for improvement and 
  ensure ‘lessons learned’ are shared with colleagues 
• Provide effective, timely reporting both in writing and through presentations and discussion as required 
• Maintain relevant pages of the Museum website, produce promotional materials as required and contribute to the Museum’s social media output 
• Monitor the availability of consumable resources, ensuring supplies are ordered in good time 
• Assume devolved responsibility for budget management when required 
• Contribute actively to risk management for the department 
• Contribute to staff and volunteer training and development programmes.
• Lead on Special Educational Needs (SEN) related activities whilst fully participating in all other areas of the teams’ work

What we are looking for in our Learning and Engagement Officer:

• Educated to first degree level or equivalent experience 
• Demonstrable experience of developing and delivering formal or informal learning activities
• Experience of working with children 
• Excellent verbal and written communication, and presentation skills
• Experience of developing accessible learning activities for SEN audiences
• Knowledge of current H&S regulation including Safeguarding
• Knowledge of / interest in the history and current role of the RAF
• Knowledge of the educational context in which museum learning takes place in the UK
• Knowledge of developments in and the potential of digital and online learning
• Excellent Microsoft Office software skills

Closing date for applications: 31 July 2025
Interviews will take place on: 12 August 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.